Check out their support page to see if you can get any help... support.help.minepi.com/servicedesk/customer/portal/1/article/328171521?q=Phone+lost&resultLimit=9&src=-1952459896
I have problem on code number that automatically appear in my registered number it has +1 instead of +63 for Philippines international code . how too correct this? I suspect that this is the reason why my phone verification always failed.
Sorry for the inconvenience bro. Nevertheless, the Pi team does not refute the fact that there are some bugs in the Pi app. And your issue has been listed on their bug reports. The good news is that it has been reported to them and they are still working hard to resolve this issue. Below is a link to their report page. pinetwork.atlassian.net/servicedesk/customer/portal/1/article/328171521?src=-1952459896 You can go through it to see for yourself. NOTE: KEEP TRYING DAY-AFTER-DAY TO SEE IF IT HAS BEEN RESOLVED. Disclaimer: I am an individual contractor who seek to provide educational support for my followers on my #LegitEBusiness site and TH-cam channel. I am not part of the Pi Core team, nor do I have any mutual affair with them. Therefore, for technical support please contact the Core team on their site.
Ok, that is a great question! According to the Pi support document, the verification of accounts varies from country to country. So, "maybe" it is not mandatory to use phone verification in your country. However, please make sure that your country is exempted first.
Because you will send the SMS to the US, make sure that you have enough credit to be able to send messages to the US. Then, make sure that your phone's system is updated. ✅ Update the Pi app on Play store. ✅ Make sure your internet service is active. ✅ Check if your SMS inbox is not full
Make sure that you have enough credit to send SMS to the US. If you have sufficient credit and it still doesn't work, perhaps it's your phone's compatibility with the Pi app. So remove your SIM and put it into another phone and send the SMS.
That will depend on each situation. Pi team reported that they are doing their best to increase the verification rate. If you are not verified, pls keep waiting.
Try these, 1. Update your phone's system. 2. Update the Pi app. 3. Set your phone to airplane mode and restart your phone. (DON'T REST). 4. Make sure that you have enough call credits to send SMS to the USA. 5. Then, follow the steps to verify Pi again.
Yes, sometimes it happens. You may not be able to verify at first but you can still try again and again. Try again. Pi team has updated the KYC app so try doing it once more.
Selling your pi as of Jan 2023 is a violation of the Pi network terms. Don't sell till it is the right time to do so. However, you can test things out by using your pi on apps.
Please i need your help, my KYC is verified but i can't verify my phone number. I lost the number i used in creating the account and i have tried it with my new number but it's not working
Sorry 😔 bro, Pi accepts only one account for each person. So if the first number is different from the latter, then, I am sorry it can't work. Therefore, get your original number from your mobile subscriber and try again.
Hello bro, Thank for ur information, I would like to ask if there is some way how to recover my wallet, I lose the pass phrase 😢😢, and I don’t have access to my wallet. Plzz if there is some solution let me know thank u so much
😮😭 SORRY BRO! Most crypto wallets including Pi wallet are non-custodial. That means, you alone have access to it. And YOU have full access and control of the passphrase and the Pi asset/coin in the wallet. So if you lose your passphrase or key, you will lose access to the wallet and cannot recover the wallet due to the non-custodial nature of the Pi Wallet.
That is the only method to begin your verification. So check your phone. ✅ Make sure that your phone's system is updated. ✅ Update the Pi app ✅ Make sure your internet service is active. ✅ Check if your SMS inbox is not full
The cost of SMS depends on the mobile network operator that you are using. It also varies from country to country. However, it may cost an average of about 0.2 cents (USD) or even less. When I verified my Pi, it cost me close to 0.04 cents.
I used MTN for mine. So check out the type of credit you are using. Note that marsh up credit won't do. Buy normal mobile credit and use +1 before your number. If +1 is not supported, you can also preceed the number with 001.
Sorry for the delay. I can't tell the reason for the delay but I am sure that it's automated. It means that there might be something wrong along the line. Please try again.
Sorry for that James 🙆♀️ First let me know this... Is your account new? Or do you have some pi? If you have mined and have pi in your account, then, pls take note of this. DO NOT LOG OUT OF YOUR ACCOUNT. YOU CAN NOT RETRIEVE YOUR ACCOUNT IF YOU LOG OUT. Use the link below to contact the support team for help. pinetwork.atlassian.net/servicedesk/customer/portal/1/group/3/create/14
Try to do account recovery by clicking on "Password forgotten?" or "recover account". However, first try to login to Pi again with your Facebook account or your phone number. But DO NOT create a new Pi account.
Sir I'm nyanzi Wilson from Uganda I tried several times to send a message so that they can verify my number but the message didn't go I don't know why please sir help me
The best way to verify your Pi account is to use the same mobile number that was used for registration. Then, watch the video again, and again to follow the instructions closely. Nevertheless, if you are still having trouble despite trying all options, then, use the link below to contact the Pi core team support for help. pinetwork.atlassian.net/servicedesk/customer/portal/1/create/13
No. Number verification is an automatic authentication system which runs using SMS. At times there are problems, but they are trying to resolve most of these problems related to verification. Watch their new KYC method... th-cam.com/users/shortsLLRurrvTNEc?si=f23yF6SES0wV6UIq
Your video is clear. Thanks
🤗 Welcome Bro! I like your commendation.
I done the manual method, the message was sent and I was charged higher but, if I click (I have sent text) but it keeps loading and didn't verify
Verification is done manually by a selected team. Keep trying.
Me too
Me too😢
Me too😢
Same problem
Thanks it really helped me out
Glad to hear it!
Please i have tried it twice before but i used the us code can i try again with this process?
I'm from Nigeria
Check out their support page to see if you can get any help...
support.help.minepi.com/servicedesk/customer/portal/1/article/328171521?q=Phone+lost&resultLimit=9&src=-1952459896
I have problem on code number that automatically appear in my registered number it has +1 instead of +63 for Philippines international code . how too correct this? I suspect that this is the reason why my phone verification always failed.
Sorry for the inconvenience bro. Nevertheless, the Pi team does not refute the fact that there are some bugs in the Pi app. And your issue has been listed on their bug reports. The good news is that it has been reported to them and they are still working hard to resolve this issue.
Below is a link to their report page.
pinetwork.atlassian.net/servicedesk/customer/portal/1/article/328171521?src=-1952459896
You can go through it to see for yourself.
NOTE: KEEP TRYING DAY-AFTER-DAY TO SEE IF IT HAS BEEN RESOLVED.
Disclaimer: I am an individual contractor who seek to provide educational support for my followers on my #LegitEBusiness site and TH-cam channel. I am not part of the Pi Core team, nor do I have any mutual affair with them. Therefore, for technical support please contact the Core team on their site.
I have done all this but i haven't received any code yet, and i keep trying, still the same problem, boss please help out with how to go about it.
Try to update your phone's Pi app and other apps like play services etc.
I don't have access to the phone number on file. Will this be an issue? I'm KYC verified. I also verified my email and Facebook
Ok, that is a great question!
According to the Pi support document, the verification of accounts varies from country to country.
So, "maybe" it is not mandatory to use phone verification in your country.
However, please make sure that your country is exempted first.
Why the hell is this verification so difficult? PI Network no man I expect much more .
Which part do you find different?
The phone number verification @@legitebusiness
Is there a need of putting dashes in between the number just as it appears in the videos?
No, numbers shouldn't include hyphens.
I have followed this process, when I hit the button, I have sent it, it keeps rolling for many hours without verifying my number
Because you will send the SMS to the US, make sure that you have enough credit to be able to send messages to the US.
Then, make sure that your phone's system is updated.
✅ Update the Pi app on Play store.
✅ Make sure your internet service is active.
✅ Check if your SMS inbox is not full
The message is refusing to even be sent
Make sure that you have enough credit to send SMS to the US.
If you have sufficient credit and it still doesn't work, perhaps it's your phone's compatibility with the Pi app. So remove your SIM and put it into another phone and send the SMS.
It's helpful 🙏🏿
Thanks for your commendation.🤗
After sending the number, how long can it takes for it to be verified? Because am almost 30 now since I sent.
That will depend on each situation. Pi team reported that they are doing their best to increase the verification rate. If you are not verified, pls keep waiting.
what about if you dont have old phone to put chip into,./?
Get a friend's phone
Thank you
Welcome 😊
What's is the sound at the background for only noise
Don't worry, I will reduce that noise next time. 😊
What about Kenya its saying the destination address is unknown
Did you choose manual verification?
I have done. It many times but it not working
Try these,
1. Update your phone's system.
2. Update the Pi app.
3. Set your phone to airplane mode and restart your phone. (DON'T REST).
4. Make sure that you have enough call credits to send SMS to the USA.
5. Then, follow the steps to verify Pi again.
i don't verify in number ,i have try but don't verify by Pinetwork
Yes, sometimes it happens. You may not be able to verify at first but you can still try again and again.
Try again. Pi team has updated the KYC app so try doing it once more.
Thanks
Welcome
did you sold your pi or did u kept it`?
Selling your pi as of Jan 2023 is a violation of the Pi network terms. Don't sell till it is the right time to do so. However, you can test things out by using your pi on apps.
Sir pls help i did ur instructions but still i cnt send my code.
Then, I will suggest that you get in touch with the Pi support team.
Please i need your help, my KYC is verified but i can't verify my phone number. I lost the number i used in creating the account and i have tried it with my new number but it's not working
Sorry 😔 bro,
Pi accepts only one account for each person. So if the first number is different from the latter, then, I am sorry it can't work.
Therefore, get your original number from your mobile subscriber and try again.
Hello bro,
Thank for ur information, I would like to ask if there is some way how to recover my wallet, I lose the pass phrase 😢😢, and I don’t have access to my wallet.
Plzz if there is some solution let me know thank u so much
😮😭 SORRY BRO!
Most crypto wallets including Pi wallet are non-custodial. That means, you alone have access to it. And YOU have full access and control of the passphrase and the Pi asset/coin in the wallet.
So if you lose your passphrase or key, you will lose access to the wallet and cannot recover the wallet due to the non-custodial nature of the Pi Wallet.
I have tried this method but is not working. What should I do
That is the only method to begin your verification.
So check your phone.
✅ Make sure that your phone's system is updated.
✅ Update the Pi app
✅ Make sure your internet service is active.
✅ Check if your SMS inbox is not full
@@legitebusiness all these are in place, I believe the fault is coming from pi this time.
How much credit do you need because mine is not working
That will depend on the mobile network operator that you use.
How much cost that verification message?
The cost of SMS depends on the mobile network operator that you are using. It also varies from country to country. However, it may cost an average of about 0.2 cents (USD) or even less.
When I verified my Pi, it cost me close to 0.04 cents.
Mine said l can't use mtn what should l do?
I used MTN for mine. So check out the type of credit you are using. Note that marsh up credit won't do.
Buy normal mobile credit and use +1 before your number.
If +1 is not supported, you can also preceed the number with 001.
If you are here south africa 4:00
You can verify from anywhere...
Pls can you help me with mine
What's the problem with yours?
How do I change my phone jumber
Unfortunately, phone numbers can't be changed. It is always one phone number for one account.
My text message is sent but the recipients are crazy, they didn't verified it.
Sorry for the delay. I can't tell the reason for the delay but I am sure that it's automated. It means that there might be something wrong along the line.
Please try again.
What about Kenya
Since Kenya is outside the preselected countries, you must use the manual method.
Please I made a mistake in my phone number
Sorry for that James 🙆♀️
First let me know this...
Is your account new? Or do you have some pi?
If you have mined and have pi in your account, then, pls take note of this.
DO NOT LOG OUT OF YOUR ACCOUNT. YOU CAN NOT RETRIEVE YOUR ACCOUNT IF YOU LOG OUT.
Use the link below to contact the support team for help.
pinetwork.atlassian.net/servicedesk/customer/portal/1/group/3/create/14
Bro I can't send the text what is the problem ? Can I gety pi coin without phone verification ?
Sending the text requires that you have enough credit on your sim to permit you to send SMS to the USA.
password forgotten, how to recover it?
Try to do account recovery by clicking on "Password forgotten?" or "recover account".
However, first try to login to Pi again with your Facebook account or your phone number. But DO NOT create a new Pi account.
Sir
I'm nyanzi Wilson from Uganda
I tried several times to send a message so that they can verify my number but the message didn't go
I don't know why please sir help me
The best way to verify your Pi account is to use the same mobile number that was used for registration. Then, watch the video again, and again to follow the instructions closely.
Nevertheless, if you are still having trouble despite trying all options, then, use the link below to contact the Pi core team support for help.
pinetwork.atlassian.net/servicedesk/customer/portal/1/create/13
Can I use whatapp to send
No. Number verification is an automatic authentication system which runs using SMS.
At times there are problems, but they are trying to resolve most of these problems related to verification.
Watch their new KYC method...
th-cam.com/users/shortsLLRurrvTNEc?si=f23yF6SES0wV6UIq
Thanhks. The. Youluck. Cuontry
Welcome, Ngoc. Do you mean that your country is locked?
i tried very many times but refused to verify my phone no
Thank you
You're welcome