Hang in there. You WILL PERSEVERE!!! Sorry to see you having to come up with "work arounds" for what was represented to be an easy to assemble, all parts included Hoop House. Most of us have to deal with "phone (non) support" people, frequently with an accent that is difficult to understand, who know nothing except what the script on their computer tells them. Many times, after listening to the script being repeated with nothing helpful forthcoming, I just give up and hang up. Then to rub salt into the wound I get an email requesting a positive review. Guaranteed they don't want to hear what I have to say...
I wonder if the woman on the phone would have talked down to you if you were a man. She may have unconsciously assumed you didn't know what your were taking about because she, herself, didn't.
I know where you are coming from, you speak to a complete dimwit, who only answers the phone, has no knowledge of the product they sell, as helpful as a chocolate fireguard. Got your hard earned cash, could not give a sh... I have dealt with companies like that and get as angry and frustrated as you have. You have got the know-how to put it right, I have seen you do far more complicated projects than this... stuff em and do it your way. (complain to one of the directors) about the way you were treated... love the video's thanx.
Its probly too late now, but sometimes when my bolt is too long I cut a short block of wood and bore a hole in it and use it for a spacer.
good video and job i am sorry there is a lot wrong they sent you roof screws its a mess.
👍👍
Hang in there. You WILL PERSEVERE!!! Sorry to see you having to come up with "work arounds" for what was represented to be an easy to assemble, all parts included Hoop House. Most of us have to deal with "phone (non) support" people, frequently with an accent that is difficult to understand, who know nothing except what the script on their computer tells them. Many times, after listening to the script being repeated with nothing helpful forthcoming, I just give up and hang up. Then to rub salt into the wound I get an email requesting a positive review. Guaranteed they don't want to hear what I have to say...
I wonder if the woman on the phone would have talked down to you if you were a man. She may have unconsciously assumed you didn't know what your were taking about because she, herself, didn't.
I know where you are coming from, you speak to a complete dimwit, who only answers the phone, has no knowledge of the product they sell, as helpful as a chocolate fireguard. Got your hard earned cash, could not give a sh... I have dealt with companies like that and get as angry and frustrated as you have. You have got the know-how to put it right, I have seen you do far more complicated projects than this... stuff em and do it your way. (complain to one of the directors) about the way you were treated... love the video's thanx.
Thank you
:)