Hi guys, I have just posted an update and close up of the PM concealer UNSET on my IG stories. Its definitely one that is better set but does pretty well unset as well, so I think you will be happy if you're somebody who hates setting their undereyes!!! There is a little more creasing as expected but not bad at all!! X
Hi Charlotte, I love the coverage of this concealer but can’t seem to get it to work with my primer / foundation, I know your a fan of the NARS natural radiant longwear foundation have you tried this with the pat? Are they not compatible ? Xx
Oooh, they both look beautiful! I couldn't even tell the difference in the intro!! Its nice to be able to have choices. Different shades or finishes for different makeup looks or foundation shades!! 😍🥳🤩
I was so curious about this concealer. Thank you for reviewing it so quickly. Im looking forward to hear about the powder. Us ladies with mature skin under our eyes have a hard time with concealer reviews...at least I do. I think its beautiful and will be saving my money to get it
Thank you for the close up and realistic view of these concealers! Both looked great on you. I wish I could get my 34-year-old under eyes to look that good! I made the ‘very difficult’ decision to stop powdering my concealer this week 😂 Thank you for another helpful video!
Must have been reading my mind today Charlotte. I was on the pat McGrath website this afternoon! Was hoping to see a review first. Think I'm gonna take the leap! X
I simply adore you and your channel. Thanks for another awesome review. By the way...you look stunning in green...what a fabulous color for you. In all actuality you look stunning in whatever you wear but that shade of green is perfection:)
Very similar. Maybe a little bit better coverage on the Pat side. It will be interesting to know how it does without powder. Love that colour sweater on you. Looks fab.
Thank you sooo much for doing closeups with your lighting turned down. It is very helpful to see other people my age that have the same undereye issues. I know it sounds stupid but for a long time I thought I was doing something wrong because my eyes weren't smooth like the ladies on TH-cam. Then I discovered it's the lighting and them not doing REAL closeups. Anyways I really appreciate you and your reviews
So happy to have seen this! Wearing tests for concealers for people with normal face expressions in their 30’s yesssssss! Finishing up Nars creamy radiant concealer...which creases so much on me... next purchase the hourglass one!!
I have been loving my hourglass concealer. I picked it up based on you and Taralynn's (also a youtuber, not sure if you follow her ) recommendation. And I love it to pieces! Does not crease on me. For anyone reading this and finds that it creases, I find that prepping my under eyes with my Tatcha skin oil really preps the under eye for concealer. After concealer application, if it creases, I tap a tiny bit of oil on the crease and tap gently and the concealer meshes so good again under the eye. I find that the hourglass concealer and Tatcha oil work so lovely together!! Just a tip for anyone who hasn't tried it. ❤❤❤
Just ordered it from Sephora and took a guess at the color- I guessed L4 because I am the color Silk in the HG concealer so I thought that might be a good match. We don’t have a Sephora that carries it in my city. But they were out of the under eye powder so will wait for that to come back in stock.
I purchased the hourglass concealer a while back now and have yet opened it as I’m trying to go through the current ones I have open and just finish a few of those off(have way too many on the go)but I’m so anxious to use it cause it just looks amazing and getting great reviews!!! 😘
This is sooo helpful Charlotte!! The comparison is exactly what I needed because you’re exactly right about some of us with major dark circles to cover. I love the Hourglass and am going to order a bundle from Pat’s site so that I can get the powder too. Hoping to figure out my shade match! 😉
I just ordered the set from PM website, I got the set price with $10 off THEN I got 25% off VIP end of Summer sale!! Wow, I got both concealer and powder for under $40 😳😁 💗 I did go with the light powder which I'm nervous about a white cast on my light/medium cool-toned skin (preferring my under eyes to be a closer match to my foundation) but we shall see, I can always order the medium and do a mix. So many in reviews (Sephora) said medium was too dark... Thanks for sharing, I looked for a video after you got both products but couldn't find it. But I know from just about all your other videos you love it! 🤍
The hourglass side looks a smidgen more darkness comes through...I doubt anyone is getting that close to your face and studying it to notice in normal life but yeah the PM side seems to colour correct a little better
Wow! You don’t have any lines under your eyes! This inspired me to watch your skincare video. Both sides look beautiful! I’m not sure if I prefer one over the other.
The Pat side looks brighter but shows more fine lines to me, whereas the hourglass isn’t as bright but doesn’t highlight fine lines so much, the hourglass side looks smoother to me. I have fine lines and from your pics, I’m going with hourglass, thank you!
Never in a million years would I think I’d want PM rose palette! Can you please do a tutorial on this eyeshadow look? Looking at the colors I wouldn’t think it would turn out this neutral and pretty. Thanks!
I think both sides look equally smooth. I like the color of the Hourglass better though. I do realize that color isn't what's being evaluated here, but I'm partial to the Hourglass😊 This was the highlight of my Saturday! See you Tuesday. Stay warm and enjoy the weekend! ❤
Hi Charlotte, I wear more recently the Jeffree star concealer which I found light weight (more Than the nars creamy concealer) with nice coverage and moisture, How Can We compare it to the Pat one? Same Spirit ? Thanks !
I think both sides look the same. I purchased the hourglass and it took me a few goes to get used to it. I was applying way to much and I’m someone who doesn’t do the triangle thing lol sounds like you got a good deal on pats website would love an update on the set when it comes. Eye make up looks lovely too darling xx
I thought the PM looks brighter and smoother. I am very impressed. I am in need of some help with face cream. I have combination type skin but recently my skin has gone really dry. It might be my age but the moisturiser is not touching it. I use clinique redness solution because I do suffer with redness. Any help would be appreciated from any viewers. Thanks x
Try adding oil with moisturizer in the evening. Good Molecules has great ones and affordable prices. Get samples of rich evening creams. I’m 53 and invest in La Mer and May Lindstrom moisturizers. Expensive but you get your money’s worth.
Well this video confirms I am beyond needing new glasses😂 Maybe my 51 year old eyes need to start watching these videos on tv too. I couldn’t see any difference, but you are lovely as always. Have you tried the dior one too?
I'm just starting to see some darkness under my eyes. Concealer has been difficult because some make the darkness look even more noticeable. The Pat McGrath side looks smoother to me.
I also suffer from darkness and ordered the Charolette Tilbury Light color corrector and pop a little on it the corner and blend out, Im also able to use concealer on top of it and having 38 year old under eyes is not easy to not make it look cakey..The CT corrector has done wonders. Hope this advise helps...it also allows me to use less concealer YUP
@@danielletrue1027 Thank you. I also want to try the Colorscience color corrector under concealer. Influencers seem to rave about that under concealer.
Really struggling with the shade range online... there doesn’t seem to be a lot of neutral undertones and I’m in Aus so cant try any 😭 I’m wear ABH luminous foundation in 220N if anyone can help a girl out 🙏🙏🙏
I struggled with not having much of a neutral undertone choice...which made me order two of them, I choose L2 and L4 with the light setting powder, hoping one shade works, even better both...just mainly hoping for one to work out
I had a bad time with the Hourglass concealer. I ordered a neutral tone, and it was VERY yellow. Then it creased and settled badly. I was so mad I just tossed it. Probably should’ve returned it. I’m 42 but I have very smooth under eyes, it’s rare for me to have settling issues. I’m still mad about how yellow that neutral was. 😖😂
I need a concealer that won’t disappear with tears. My eyes are so watery. I can just be lounging around the house and they start watering buckets of tears. I can’t wait to see if the Pat one hold up.
do you have dry eye? it's common in women as we get older. your eye doesn't produce enough tears and the eye dries out, then the tear ducts wake up and go into overdrive, hence watering eyes. It gets worse in the wind outdoors, and if you use contacts. Me and my mum get it, and you're meant to use moisturising eye drops to stop the eye drying out. Jennifer Aniston has it apparently!
Same here, turned 38 this month and the struggle is real when it comes to concealers and setting powders...Still on the hunt. I ordered two PML concealers hoping one of the shades is a match and the light setting powder, fingers crossed X !! I did purchase the Charolette Tilbury color correctors which does do wonders, and also allows me to use less concealer...when I use loose setting powder my eyes water like crazy, and I use so little of it..hoping this pressed PML powder doesnt make my eyes go into a waterwork, I do my eyes last so having full watery eyes makes it really hard...I have tried switching to doing my eyes first and I just cant, Im a creature of habbit for sure
For some reason Hourglass is getting lots of mixed reviews. How does Hourglass and PM compare to my HG Nars Radiant Creamy? I dont have to set Nars and absolutely cannot put even the tiniest amount of powder under my eyes without looking like a hot crepey mess.
Evening Charlotte. Have my feet up, a large mug of tea and a couple of chocolate hobnobs 🍪. Amazed the PM concealer is as inexpensive as it is, but 5ml isn't a lot if it's going to be used every day even though you need very little. The Hourglass just pips the post, it's seems more natural to me. The PM looks a bit heavier. Love the make-up this evening looks really pretty x.💚
PML side looks smoother and appears to have more even coverage in my eye** hoping it works well with my under eye, I ordered L2 and L4 and the light setting powder. I hope it good, its a struggle with 38 year old under eyes and such a struggle with my fine lines and dryness *(
Once again, I did not get the email notification or discount code on the day of release. In the preview email there was also a price discrepancy where it said £25 on the email, and when you clicked through, it said £30. I emailed customer service direct from her site to tell them about this error and clarify what the price would be. Naturally, I never received a reply because: Pat McGrath.
(That's two emails I've never had replies to, and I didn't even get an acknowledgment email for the second. By contrast, Natasha Denona, at a similar luxury price point/brand responded to me 3 times in one day after I received a palette with a broken eyeshadow, and the replacement was sent same day.)
Huh...did you check your junk? Mine sometimes go in there!! It's definitely £25 that's what I paid and I didn't see the discrepancy that you got. Really strange they aren't replying to you I've only had to contact their CS twice and both times they were incredible. I received a broken shadow and they sent it out same day and let me keep the other one! X
@@CharlotteHoldcroft yeah, nothing in junk mail- I seem to receive only the promo emails now, and not even all of those. I have never had any email for divine rose on any release for instance. For someone who was a very loyal customer of the brand and have spent probably well over £1000 with them in the last year, they've done a great job of stopping me giving them any more money.
Hi guys, I have just posted an update and close up of the PM concealer UNSET on my IG stories. Its definitely one that is better set but does pretty well unset as well, so I think you will be happy if you're somebody who hates setting their undereyes!!! There is a little more creasing as expected but not bad at all!! X
Charlotte Holdcroft great video you must be the first reviewing this concealer.Unfortunately the HG didn’t work for me.... but I love you 💕
Hi Charlotte,
I love the coverage of this concealer but can’t seem to get it to work with my primer / foundation, I know your a fan of the NARS natural radiant longwear foundation have you tried this with the pat? Are they not compatible ? Xx
Every time you wear an eyeshadow that I find mesmerising, it turns out to be the Divine Rose! 🙈
Oooh, they both look beautiful! I couldn't even tell the difference in the intro!! Its nice to be able to have choices. Different shades or finishes for different makeup looks or foundation shades!! 😍🥳🤩
I love love love your concealer reviews. They are so detailed and the close ups are awesome. Thank you for the review. 😘
How to postpone an afternoon 3 mile run.....Charlotte posted a new video. Sent with my love.
😂😂😂
Hi Charlotte just letting you know that have my coffee ready and I’m now ready to watch!!! 😆💖
Thank goodness!! Xx
Yay yay yay! So happy to see you popping in. Have a great weekend.
You too lovely xx
Can’t wait to hear your thoughts after trying the Pat McGrath a bit longer. Both look great! Love your makeup today - so beautiful!
Thank you! X
I was so curious about this concealer. Thank you for reviewing it so quickly. Im looking forward to hear about the powder. Us ladies with mature skin under our eyes have a hard time with concealer reviews...at least I do. I think its beautiful and will be saving my money to get it
Great video, thank you for zooming in and turning down the lights. Love the makeup look, hair and everything else
Thank you xx
Thank you for the close up and realistic view of these concealers! Both looked great on you. I wish I could get my 34-year-old under eyes to look that good! I made the ‘very difficult’ decision to stop powdering my concealer this week 😂 Thank you for another helpful video!
Hmmmm interesting definitely curious about this and the power! Absolutely love the hourglass one as well!
Must have been reading my mind today Charlotte. I was on the pat McGrath website this afternoon! Was hoping to see a review first. Think I'm gonna take the leap! X
I agree with you Charlotte .. the Pat side looks beautiful and covered better. Thx for the up close real deal. So helpful .. 🥰
You're so welcome xx
I simply adore you and your channel. Thanks for another awesome review. By the way...you look stunning in green...what a fabulous color for you. In all actuality you look stunning in whatever you wear but that shade of green is perfection:)
Awww thank you xx
Great video! Both sides look great. I do think the PM looks just a little bit smoother. Looking forward to your updates with the powder! 😊❤️
Thank you!!! X
Very similar. Maybe a little bit better coverage on the Pat side. It will be interesting to know how it does without powder. Love that colour sweater on you. Looks fab.
Thank you sooo much for doing closeups with your lighting turned down. It is very helpful to see other people my age that have the same undereye issues. I know it sounds stupid but for a long time I thought I was doing something wrong because my eyes weren't smooth like the ladies on TH-cam. Then I discovered it's the lighting and them not doing REAL closeups. Anyways I really appreciate you and your reviews
Love your videos!!! And I love today's eye look I finally got my divine rose palette so will be playing soon.
Woohoo!! X
So happy to have seen this! Wearing tests for concealers for people with normal face expressions in their 30’s yesssssss!
Finishing up Nars creamy radiant concealer...which creases so much on me... next purchase the hourglass one!!
Yasssssss 🤩🤩🤩
Woo hoo! Check you out in that green top.... it looks lovely on you.
Thanks for the review.
Congratulations, I think your the first person I've seen review this 👌👍♥️Well done!
Thank you lovely x
Hiya
Kinkysweat put up a review yesterday...
She trys out 3 different shades.
X
Yay. Today is my birthday and nothing better than a Charlotte video!
Happy birthday lovely!! X
Charlotte Holdcroft thank you. I like the hourglass side better thru the camera anyway
I have been loving my hourglass concealer. I picked it up based on you and Taralynn's (also a youtuber, not sure if you follow her ) recommendation. And I love it to pieces! Does not crease on me. For anyone reading this and finds that it creases, I find that prepping my under eyes with my Tatcha skin oil really preps the under eye for concealer. After concealer application, if it creases, I tap a tiny bit of oil on the crease and tap gently and the concealer meshes so good again under the eye. I find that the hourglass concealer and Tatcha oil work so lovely together!! Just a tip for anyone who hasn't tried it. ❤❤❤
Tara is a very good friend of mine, love her!! X
Just ordered it from Sephora and took a guess at the color- I guessed L4 because I am the color Silk in the HG concealer so I thought that might be a good match. We don’t have a Sephora that carries it in my city. But they were out of the under eye powder so will wait for that to come back in stock.
Thanks for this review Charlotte! I hope the PM powder will work with other concealers and not just hers!!! 😆😘
Me too lol x
I purchased the hourglass concealer a while back now and have yet opened it as I’m trying to go through the current ones I have open and just finish a few of those off(have way too many on the go)but I’m so anxious to use it cause it just looks amazing and getting great reviews!!! 😘
You're very strong!!! Xx
This is sooo helpful Charlotte!! The comparison is exactly what I needed because you’re exactly right about some of us with major dark circles to cover. I love the Hourglass and am going to order a bundle from Pat’s site so that I can get the powder too. Hoping to figure out my shade match! 😉
Ahhhh I'm so glad x
Charlotte Holdcroft hmmm - there areno bundles on her site for the concealer and powder. Not sure why
Presumably sold out xx
Charlotte Holdcroft oh well I’ll use the promo code anyway- thx!
Thank you so much for the comparison!
I just ordered the set from PM website, I got the set price with $10 off THEN I got 25% off VIP end of Summer sale!! Wow, I got both concealer and powder for under $40 😳😁 💗 I did go with the light powder which I'm nervous about a white cast on my light/medium cool-toned skin (preferring my under eyes to be a closer match to my foundation) but we shall see, I can always order the medium and do a mix. So many in reviews (Sephora) said medium was too dark... Thanks for sharing, I looked for a video after you got both products but couldn't find it. But I know from just about all your other videos you love it! 🤍
They look really similar, I can't tell the difference. I suppose choosing by price or preferred brand is the only thing. I think I will go for Pat
Hi Charlotte, thank you for these very informative reviews. I'm really curious to know what do you think of the Dior new concealer.
The hourglass side looks a smidgen more darkness comes through...I doubt anyone is getting that close to your face and studying it to notice in normal life but yeah the PM side seems to colour correct a little better
True ha ha x
Trying to find an honest review of the Pat McGrath concealer, and immediately wondered what Charlotte thought of it? LOL. Good review!
Your eye makeup is stunning today Charlotte 👍👌💖
Thank you x
Your concealer videos are the best. Sorry if I have said this a million times before...
About to sit down with a cuppa coffee and see if you can sway me in one direction with these two concealers🤞🏼🤞🏼☕️☕️
🥰🥰🥰
Wow! You don’t have any lines under your eyes! This inspired me to watch your skincare video. Both sides look beautiful! I’m not sure if I prefer one over the other.
I LOVE YOU!!!!!! But I absolutely do lol x
I think I need this concealer! I have bad allergies that cause my eyes to water like Niagra Falls, LOL! This could be a major game-changer for me!
The hourglass has done very well when my eyes have been watering in the wind!! X
I am so happy that you like hourglass.
I couldn’t tell the difference tbh 🙅🏼♀️
Can’t wait to hear your thoughts about the powder !
Hope you are having a great weekend !! xB
Very close!! X
Well done love!
Thank you beautiful x
The Pat side looks brighter but shows more fine lines to me, whereas the hourglass isn’t as bright but doesn’t highlight fine lines so much, the hourglass side looks smoother to me. I have fine lines and from your pics, I’m going with hourglass, thank you!
I don't see any difference at all! 😂😂 X
Hourglass side looks smoother to me
I think so too!! X
Never in a million years would I think I’d want PM rose palette! Can you please do a tutorial on this eyeshadow look? Looking at the colors I wouldn’t think it would turn out this neutral and pretty. Thanks!
Hi lovely, I have lots of videos using divine rose already x
I think both sides look equally smooth. I like the color of the Hourglass better though. I do realize that color isn't what's being evaluated here, but I'm partial to the Hourglass😊 This was the highlight of my Saturday! See you Tuesday. Stay warm and enjoy the weekend! ❤
You too Leah! X
Very helpful thanks. Love your eye look.
Thank you!! X
Very good price point for pat!! Both look amazing
Yes!!!! Thank you x
I think they look so close there is hardly a difference. I think you have 2 top draw concealers! 🤩🤗💄🥂
Agreed!!! Xx
Would love to hear how it does unset.
Your eyes... WOW!
Hi Charlotte, I wear more recently the Jeffree star concealer which I found light weight (more Than the nars creamy concealer) with nice coverage and moisture, How Can We compare it to the Pat one? Same Spirit ? Thanks !
I think both sides look the same. I purchased the hourglass and it took me a few goes to get used to it. I was applying way to much and I’m someone who doesn’t do the triangle thing lol sounds like you got a good deal on pats website would love an update on the set when it comes. Eye make up looks lovely too darling xx
Thank you lovely!! X
I thought the PM looks brighter and smoother. I am very impressed. I am in need of some help with face cream. I have combination type skin but recently my skin has gone really dry. It might be my age but the moisturiser is not touching it. I use clinique redness solution because I do suffer with redness. Any help would be appreciated from any viewers. Thanks x
Maybe add in a serum as well lovely x
Try adding oil with moisturizer in the evening. Good Molecules has great ones and affordable prices. Get samples of rich evening creams. I’m 53 and invest in La Mer and May Lindstrom moisturizers. Expensive but you get your money’s worth.
Well this video confirms I am beyond needing new glasses😂 Maybe my 51 year old eyes need to start watching these videos on tv too. I couldn’t see any difference, but you are lovely as always. Have you tried the dior one too?
They are so similar it's not just you!! I haven't x
I'm just starting to see some darkness under my eyes. Concealer has been difficult because some make the darkness look even more noticeable. The Pat McGrath side looks smoother to me.
I also suffer from darkness and ordered the Charolette Tilbury Light color corrector and pop a little on it the corner and blend out, Im also able to use concealer on top of it and having 38 year old under eyes is not easy to not make it look cakey..The CT corrector has done wonders. Hope this advise helps...it also allows me to use less concealer YUP
@@danielletrue1027 Thank you. I also want to try the Colorscience color corrector under concealer. Influencers seem to rave about that under concealer.
@@betsybabf748 I didnt know they highly recommend it...One of my favorite influencers which is Mel Thompson loves it, I highly recommend her as well
Hi Char !
Can you PLEASE try the Giorgio Armani luminous silk concealer ? They sell it on the Armani website ! Thanks love ? Also if you have
Also if you have the Armani power fabric to compare the both that would be great. I’m 34 years old and use the Power Fabric concealer. It’s beautiful
Hey Dasani. Mel Thompson did a review of both Armani concealers. Just in case you want to have a look
I thk the hourglass one is more natural on you, but both are v similar!
I can't tell them apart! X
Thanks Charlotte.
You're welcome!! X
I prefer the Pat McGrath side. However , it's very difficult to find the right shade online and we don't have it in store in 🇨🇦😘🙃🙃🤗♥️
I never have anything in store so I know the struggle lol x
Really struggling with the shade range online... there doesn’t seem to be a lot of neutral undertones and I’m in Aus so cant try any 😭 I’m wear ABH luminous foundation in 220N if anyone can help a girl out 🙏🙏🙏
I struggled with not having much of a neutral undertone choice...which made me order two of them, I choose L2 and L4 with the light setting powder, hoping one shade works, even better both...just mainly hoping for one to work out
I had a bad time with the Hourglass concealer. I ordered a neutral tone, and it was VERY yellow. Then it creased and settled badly. I was so mad I just tossed it. Probably should’ve returned it. I’m 42 but I have very smooth under eyes, it’s rare for me to have settling issues. I’m still mad about how yellow that neutral was. 😖😂
How strange!!! Xx
I need a concealer that won’t disappear with tears. My eyes are so watery. I can just be lounging around the house and they start watering buckets of tears. I can’t wait to see if the Pat one hold up.
The Hourglass was amazing with my watery eyes!! Xx
do you have dry eye? it's common in women as we get older. your eye doesn't produce enough tears and the eye dries out, then the tear ducts wake up and go into overdrive, hence watering eyes. It gets worse in the wind outdoors, and if you use contacts. Me and my mum get it, and you're meant to use moisturising eye drops to stop the eye drying out. Jennifer Aniston has it apparently!
Both look great 😀
Thank you x
I'm still looking for the perfect under eye concealer! Every single one I try just makes me look 10 years older.
The struggle is real xx
Same here, turned 38 this month and the struggle is real when it comes to concealers and setting powders...Still on the hunt. I ordered two PML concealers hoping one of the shades is a match and the light setting powder, fingers crossed X !! I did purchase the Charolette Tilbury color correctors which does do wonders, and also allows me to use less concealer...when I use loose setting powder my eyes water like crazy, and I use so little of it..hoping this pressed PML powder doesnt make my eyes go into a waterwork, I do my eyes last so having full watery eyes makes it really hard...I have tried switching to doing my eyes first and I just cant, Im a creature of habbit for sure
For some reason Hourglass is getting lots of mixed reviews. How does Hourglass and PM compare to my HG Nars Radiant Creamy? I dont have to set Nars and absolutely cannot put even the tiniest amount of powder under my eyes without looking like a hot crepey mess.
Concealer is so personal!!! I don't own the radiant creamy I'm afraid x
Pat's giving us UK drugstore prices!...😁😎 xXx 🖤🖤🖤🖤
So 25£ for Pat mcgrath concealer seems cheap to you?not to me
Evening Charlotte. Have my feet up, a large mug of tea and a couple of chocolate hobnobs 🍪. Amazed the PM concealer is as inexpensive as it is, but 5ml isn't a lot if it's going to be used every day even though you need very little. The Hourglass just pips the post, it's seems more natural to me. The PM looks a bit heavier. Love the make-up this evening looks really pretty x.💚
Ooooh lovely!! X
Dang I got the LM11 over the 10. I am shade 14 in the foundation.
I'm sure it will be fine x
PML side looks smoother and appears to have more even coverage in my eye** hoping it works well with my under eye, I ordered L2 and L4 and the light setting powder. I hope it good, its a struggle with 38 year old under eyes and such a struggle with my fine lines and dryness *(
🤞🤞🤞
Is there still a discount code for the concealer and powder or am I late to the game?
Yes too late I think! X
Laura Libner This one still works: OBSESS10
käthe Schwamm THANKS!
Did you have to pay custom charges for your Pat McGrath order?
No its all included x
The hourglass looks better. Much smoother!
I literally cant tell them apart 😂😂
😍
Once again, I did not get the email notification or discount code on the day of release. In the preview email there was also a price discrepancy where it said £25 on the email, and when you clicked through, it said £30. I emailed customer service direct from her site to tell them about this error and clarify what the price would be. Naturally, I never received a reply because: Pat McGrath.
(That's two emails I've never had replies to, and I didn't even get an acknowledgment email for the second.
By contrast, Natasha Denona, at a similar luxury price point/brand responded to me 3 times in one day after I received a palette with a broken eyeshadow, and the replacement was sent same day.)
Huh...did you check your junk? Mine sometimes go in there!! It's definitely £25 that's what I paid and I didn't see the discrepancy that you got. Really strange they aren't replying to you I've only had to contact their CS twice and both times they were incredible. I received a broken shadow and they sent it out same day and let me keep the other one! X
@@CharlotteHoldcroft yeah, nothing in junk mail- I seem to receive only the promo emails now, and not even all of those. I have never had any email for divine rose on any release for instance. For someone who was a very loyal customer of the brand and have spent probably well over £1000 with them in the last year, they've done a great job of stopping me giving them any more money.
Are you signing up each time for the pre launch? X
@@CharlotteHoldcroft yes, signed up for divine rose at least 3 times lol.
The pmg concealer should be cheaper not many liked her foundation was so finicky .
I love the foundation! The concealer is an extremely good price for a luxury brand x
💕💕💕💕
My left hand your right hand looks better haven't watched the full video yet so I m interested more on that side lol ❤
😍😍
I thought the Hourglass appeared slightly smoother, but only very slightly.
PM side looks filtered.
🤩🤩🤩
♥️🇦🇺
🥰🥰