The Art of Personal Shopping: A Conversation with Lupe Puerta

In this enlightening episode of #LuxuryUnedited, join hosts Misha Daud and Nez Gebreel as they delve into the world of high-end personal shopping with Lupe Puerta, founder of THE FLOORR. Lupe, with her rich background in luxury retail, including her pivotal role at Net-a-Porter, shares her journey from the shop floor of Vivienne Westwood to revolutionizing personal shopping in the digital age. This episode uncovers the nuances of catering to VIP clients, the evolution of customer service in luxury retail, and the challenges and triumphs of navigating the exclusive world of high-end fashion. Lupe also discusses the inception of THE FLOORR, shedding light on how her platform is empowering personal shoppers and stylists worldwide. Tune in for an insider's view of the luxury fashion industry, where customer relationships, innovation, and the pursuit of exceptional service converge.
👉 Leading fashion and luxury experts in a raw, unedited, wickedly fun and always truthful dialogue.
Nez and Misha, Misha and Nez. Otherwise known as ‘Luxury Unedited’. We are so excited to welcome you to our platform! In each episode, we will take on a topic, dissect it and share our experiences and knowledge. All whilst keeping it light and fun. At the end of each episode, we will have our ‘Top 5’ where we select our favourite questions or comments from YOU. Hope you enjoy it, and thank you for joining us on this journey where we hope to go from strength to strength with your support.
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