Retail Success Summit: Ways To Wow Your Customers - Part 1

We have an exciting treat for you over the next few weeks! At the WhizBang! Office, we’ve declared June as Retail Success Summit month as we gear up for the big event in July! This week and next, I’ll be sharing clips from a popular session from last year’s summit titled “Ways To Wow ‘Em.”
If you find these ideas inspiring, we hope you’ll join us for the Summer Summit Kickoff, happening live on June 12th from 12-3 PM Eastern. We’ll feature Summit speakers, alumni, and even give away free tickets!

RSVP to the Summer Summit Special: / xztv63dv1ca76c3r

Learn more about the Retail Success Summit in Grand Rapids, MI: www.retailsuccesssummit.com/

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00:00- Intro
00:30- Summer Summit Special
00:40- Building A Great Customer Experience
03:04- Customer Experience Pyramid
04:10- Rule Of Reciprocity
06:15- What would my customer want?
08:27- Policies
00:13:15- Corporate Retail vs. Independent
00:16:31- Staff
00:25:44- 6 Steps To The Perfect Purchase
00:27:26- Retail Sales Academy

[@brianzfandom2151]

Agree 100% with the credit card charge issue. It is simply a cost of doing business today. I also love the return policy discussion. Great stuff guys!

[@whizbangtraining]

Thanks for watching! 😄 Glad you enjoyed it.