As a manager, I most often side with my employees and back their judgment calls (unless they've actually made a mistake). One time, this lady responded to me saying that I'm just saying exactly what my employee had just told her and I said" Well sure. Did you think I spent 17+ hours of my life training this person to give them the wrong information just so they have to call me to give you a fucking favor!?"
I had a situation where a customer had come into our fast food restaurant and repeatedly ordered incorrect items to then complain to get the free replacements. My manager listened to my concerns and the next day went out to work line to watch and listen. Guy shows up and orders. Manager heard the order as it was ordered and helped make the order personally. When the guy came back to the counter and complained, the manager stepped out and said: "No, I know what you ordered. I listened to the whole thing. You have been doing this repeatedly so we won't remake your order." Guy gets indignant argues for a bit and throws out "I am never giving you my business again". Manager shot back: "Good, we don't want customers like you coming here anyways." Crappy customers leaves in a huff and manager gives us all commendations and free meals to use outside our shift at our discretion. I had a lot of respect for that manager. Went on to become a regional manager and employees loved him.
@@gellister See I had a manager like this who trusted their employees over the client, and as a manager, you learn that your priority is not the client. You take care of your staff, your staff will take care of the clients. And I really wish you can be a manager one day too because I'm sure having lived this experience, you'll be able to apply it to your own professional life. Good luck 😊
@@momothebear I am actually a lower level manager, a direct report team lead for about eleven employees. When customers complain, I tell my people to call me in to talk the customer through the problem so they, the employees, can focus on their work (I am the quality assurance person, my people don't need to be suffering customer complaints when that's on me to make sure we are doing things right). My employees at least seem fond of me but I really feel like they are my work family and try to treat them as such (always hear their side on issues, give them the benefit of the doubt and give them my trust, throw MYSELF under the bus for the customer if needed and make a commitment to do better to both upper management and the customer - take the blame as it is on me to enable my people to succeed). A leader is someone who gets in the trenches with the people they lead because it isn't about perks or promotion, it's about stewardship and helping people build themselves into something better with the time they are spending at a job. I try to train them how to be leads like me so they can fill this role assuming I leave or promote. I will deliberately do base employee assignments myself, personally, to free up time to have them work on team presentations with me so they can get new work skills. I invest because they are wonderful people and I want them to leave better for having worked with me, not worse. So thank you for your thoughts. You are right, I try to work like that manager I worked with over a decade ago. I want to be an example of the good that can come from working for something higher than just myself and my wants. Leading is a privilege, not a right and I want to live up to what it means to be a leader, not just merely a manager. I will take your wish of good luck as a reminder to always be mindful of this and continue devoting my efforts to helping those in my reach. Thanks. Best of luck to you too! :)
Managers can some times do something, but usually the person you are talking to will know if it is possible. In which case they may even offer to get the manager for you before you ask.
@@voileombrage3440 it is ridiculous how they course at you, ask for the manager, then the manager tells them that they can't have a refund without a receipt, but they are cool. Customers logic: if an employee tells them they can't have something = rage If the manager tells them the same thing = cool
OH MY GOD. I worked in retail for years, and I can tell you from experience, that this video is 100% TRUE! Dumb customers demanding to see the manager come in all skin colors, young and old, and both genders. If there was ever a case of true equality, it's stupid customers.
Ah, right to refuse service intensifies. The store manager would just kick them out and that is that. If they want to call corporate, we'll just hand them their number. Normally, they won't even go that far because they know they already lost.
My favorites are always the "are you accusing me of stealing?" when you have to tell them that without proof of purchase, you can't grant a refund. I always wish I could say "well with that attitude I'm starting to think so!" 🤣
You should pretend to walk into another room then walk out and reintroduce yourself 😆 as a supervisor Then I realize this sounds much more comical in my imagination than reality
As someone who was a cashier and moved into management, retail will do permanent damage to your psyche, I genuinely find it hard to adapt to other jobs now and struggle in non chaotic organized team environments. To all you warriors on the front line of retail, I respect you, I love you, and you will have better days
This was me last week. The guy said " you're just going to make this difficult aren't you?". I said "no sir, I'm not making anything difficult, I would have to see a receipt, or else I wouldn't be able to return them" lmao
Tip for when elevating to higher positions during complaints: The ones that deal with customers have rules to stick too on how they talk to you and what they can do for you, and their job relies on treating you well. If you elevate to a roll that doesn't deal with customers normally, they're going to be annoyed at you and are more likely to just end your time being a customer with them, than they are to help you. I've seen bank accounts get closed due to someone elevating stuff up to positions that haven't got time for BS.
@@ssuccessor5674 It works with religion too. Pray to Jesus, he handles customer service. He'll die for your sins. But you elevate to God? God'll just genocide your whole city to cleanse the sin. Ya aint want to go to God.
This, I work in a restaurant and whenever people ask to see our General Manager, things never go their way. He’s a very profit focused guy, customer complaints don’t interest him.
@@Geobeetle hi there, let me get the uhm.. wallmart. Make it two, and I want some target on the side aswell.. Aaand are the radioshaks still available?
I remember the first unruly customer I had to deal with back in 2005, was working electronics at a walmart, got called up to the service desk for a return. This lady wanted to return a playstation 2, she had a receipt, but then when I went to scan the barcode on the system itself, it didn't match up with the serial number that was printed on the receipt, and I told her we couldn't return it. She lost her shit, but I told her that was company policy. Tried getting a manager, who told her the exact same thing. Honestly I knew immediately that it wouldn't work anyways, because the box and receipt was for a slim ps2, that she clearly bought earlier that day at a different walmart, and then stuffed one of the much older fat ps2s into. Tbh, the box was bulging because it didn't fit right, and I had to pull it out just to scan the barcode, I saw the console was rather beat up and clearly well used. So, don't try to pull a fast one.
I had people try to do this at Home Depot with power drills. The "I just bought this today!" gets old really fast when they all look like they were bought in the 80's and scavenged from a landfill. Lol
Customer: Get .....Get me the Sage of Six Paths!! Naruto: He's dead! He can't talk to you....I mean he's in limbo I could go get him. Customer: Get him right now!! Naruto: Alright! *_Gets the Sage Of Six Paths_* Hagoromo: What do you require? Customer: I want to return these headphones. Hagoromo: Do you have a receipt? Customer: *_Unholy anguished screaming_*
seems that here at the like factory we are a bit behind schedule and short-staffed. the like production is still going but its slow and might take a few weeks to get more staff to produce likes.
Y'all can chill it's just a comment, who cares if it's a copy if u do then gtfo don't be a bitch, besides It's not like the top comment invented the word smh
I worked for a smaller single owner business. If any customers got even a little out of line, we were encouraged to ban them from the store and to kick them out. Plenty of bans were handed out x') It creates a totally different environment when a business has boundaries.
A lil tip that might work for both sides: in some businesses, if you contact customer support through email, are able to provide enough information to prove that it was indeed you who made the purchase (last 4 digits of credit/debit card, name and eventually the rough time/day of purchase) they can reprint the receipt. It’s good to know this as both customer and worker, although I’d advise some caution in suggesting this to clients. Some store managers are unaware of this so you could inquire directly at your own customer support.
@@ek6352 I know, all I'm saying is that the fact that you can trace the purchase back with card is mentioned in the video. In this case they couldn't do that because he paid with cash.
And then there are some people who straight out lie or change their personality once the manager arrives. SO frustrating. Edit: Thanks for the likes bois
Well, if the manager could be brought to the register, then SURELY the President can be called...according to the logic of customers like the Headphones Guy.
Its worse when you try to give them the receipt and tell them" just in case the headphones don't work you can return them" and they STILL don't want it!
For anyone who’s never worked in retail... people like this really exist and it’s not even line a once in a blue moon thing, it’s like a relatively regular thing
Considering that acting is mostly just drawing on your own life experience, he probably just picked one of the times he accidentally said “you too” when a server told him to enjoy his meal
I work in a call center on an AIR FORCE base, and the number of times I get calls complaining about our jets being too loud while they are taking off or flying over head is ridiculous
Started customer service desk a month ago and it’s just how pissed people be, mf’s will not even have the box it came and I’m like- how tf did you think I was gonna accept this return
The funniest part is this isn't even an exaggeration. I had a customer who said the Prime Minister (Canadian retail worker here) would give him his refund, and we were like, "Not without a receipt, he won't."
I worked in retail for 2 years. If someone talked to me like that after i asked for the receipt I'd just get quiet and say "Sir we cannot refund the purchase if you cannot Provide proof of that purchase. That is store policy" If they complain after that I'd just get security
"Hold on hold on hold on hold on i don't know what your talking about, but you sound like all you need is a receipt". Straight on point without even knowing whats going on
the craziest thing is that almost everyone has worked retail at some point in their life. But for some reason when they become a customer they act like they have no idea what the deal is.
If he was allowed to speak to the UN: "Dear Representatives of the United Nations, seventeen days ago, I requested to this store that I do not like THESE headphones and I wish to return them. Despite my pleas, they won't let me. Can you DO something about this?" "Sir, with all due respect, we don't solve matters like this. Seems to me all that is required is a receipt." "GAAAAAAAAAAAAAH GLBLOOOO GIBGLIGOOBOOOLOOO GLIB" *storms out of the building"
Every ungrateful piece of crap should definitely be sentenced to working seasonal in retail. Black Friday and Christmas season will turn those fools upside down. I was 16 at JCPENNEY… wore a shirt & tie for 7.25 / hour. My god.
I work retail and I had a customer come in trying to return an item. They had the receipt and the card, BUT they had three other things on the receipt which added up to the total they paid when they bought all four items. They had ONE of those items to return yet they wanted the total of all the items, which they didn't bring back. They could not for the life of them get it through their head that if they don't bring back all the items they won't get the full amount back. Just the amount for the ONE item they brought back. How can people be this stupid and have made it this far in life?
Doing this kind of job is what makes me lose my faith in humanity, and why I wouldn’t mind if God one day just came down and said “Yeah, you’re getting the same treatment as the dinosaurs”
All too common when I worked in online shopping customer service: Package is lost, has been delivered but is seen nowhere. Refund date is passed so the customer is either refunded or have the stuff replaced, and then a voucher of sorts. "BUT I WANT MY STUFF NOW!" But I've already returned your money/the replacement is on its way "I want it NOW!" If I could I'd tell them I can't open a rip in space-time to just deliver you your cheap crap
"Why can't I just return 'em?" "Because we've had issues where people grab something, leave without paying for it, and then come back an hour later and ask to return what they stole for either cash or store credit." Yes, this happens. It's why a lot of retail places are super anal about having a receipt.
@densch123 That happens too. Though in the case of the store I work at it's the latter. Sometimes it's a group effort, meaning one steals it and another returns it. Some even go so far as to steal from one chain and go to "refund it" in another. It's all about what people think they can get away with.
Yep this is a big problem in almost every retail store. There are people who do this basically for a living. So not giving the return without a card or receipt is about cutting down on theft.
Is everyone gonna ignore the fact he said "Hi. Welcome to STORE STORE" lol had me DYING! Edit: wow my first comment that blew up without my knowledge, thanks yall ☺☺
Even food receipts, cause you’ll never know if the food taste so damn nasty, you hadda empty it out to get one that taste better. (If yknow what i mean)
The best thing is when customers act like this and say "I'm never coming back here". And they honestly think that hurts or something. It is more like " Please don't come back"
3years of working in customer service is a PhD in human psychology.
This comment is sooo underrated
Facts 😂😂😅
I swear to god 😂
And a lifetime of pent up anger
no its not
“Hi welcome to store store”
The accuracy is on point.
*on point point.
Yeah, uh, I'm returning these. I heard I could get them for cheaper at Mart Mart
Deady DeadSh0t omg I love stater staters I get all my groceries there
I dont get the store store
Who else looked in the comment section to see if anyone else thought this?!
The only thing that could have made it better is if it ended with:
“I wanna speak to God!”
“You about to.”
What would make it even better is after he gets knocked out he comes back and tries to speak to someone above God lol.
@@markm0000 let me speak to the Great Being of the Void
@@pumpkin_pants3828 God- Ok. *kills him*
made yor comment 667 likes cuz talking about god and having 666 likes is cursed
😂😂@@ashupashu5559
As a manager, I most often side with my employees and back their judgment calls (unless they've actually made a mistake). One time, this lady responded to me saying that I'm just saying exactly what my employee had just told her and I said" Well sure. Did you think I spent 17+ hours of my life training this person to give them the wrong information just so they have to call me to give you a fucking favor!?"
I had a situation where a customer had come into our fast food restaurant and repeatedly ordered incorrect items to then complain to get the free replacements. My manager listened to my concerns and the next day went out to work line to watch and listen.
Guy shows up and orders. Manager heard the order as it was ordered and helped make the order personally. When the guy came back to the counter and complained, the manager stepped out and said: "No, I know what you ordered. I listened to the whole thing. You have been doing this repeatedly so we won't remake your order."
Guy gets indignant argues for a bit and throws out "I am never giving you my business again".
Manager shot back: "Good, we don't want customers like you coming here anyways."
Crappy customers leaves in a huff and manager gives us all commendations and free meals to use outside our shift at our discretion.
I had a lot of respect for that manager. Went on to become a regional manager and employees loved him.
@@gellister See I had a manager like this who trusted their employees over the client, and as a manager, you learn that your priority is not the client. You take care of your staff, your staff will take care of the clients. And I really wish you can be a manager one day too because I'm sure having lived this experience, you'll be able to apply it to your own professional life. Good luck 😊
@@momothebear I am actually a lower level manager, a direct report team lead for about eleven employees. When customers complain, I tell my people to call me in to talk the customer through the problem so they, the employees, can focus on their work (I am the quality assurance person, my people don't need to be suffering customer complaints when that's on me to make sure we are doing things right).
My employees at least seem fond of me but I really feel like they are my work family and try to treat them as such (always hear their side on issues, give them the benefit of the doubt and give them my trust, throw MYSELF under the bus for the customer if needed and make a commitment to do better to both upper management and the customer - take the blame as it is on me to enable my people to succeed).
A leader is someone who gets in the trenches with the people they lead because it isn't about perks or promotion, it's about stewardship and helping people build themselves into something better with the time they are spending at a job. I try to train them how to be leads like me so they can fill this role assuming I leave or promote. I will deliberately do base employee assignments myself, personally, to free up time to have them work on team presentations with me so they can get new work skills. I invest because they are wonderful people and I want them to leave better for having worked with me, not worse.
So thank you for your thoughts. You are right, I try to work like that manager I worked with over a decade ago. I want to be an example of the good that can come from working for something higher than just myself and my wants. Leading is a privilege, not a right and I want to live up to what it means to be a leader, not just merely a manager. I will take your wish of good luck as a reminder to always be mindful of this and continue devoting my efforts to helping those in my reach. Thanks. Best of luck to you too! :)
Sure pal
Are you hiring?
EVERY SINGLE TIME.
*We can't do that sir*
LEMME SPEAK TO THE MANAGER!
Manager tells them the EXACT same thing.
Shadow Reaper, happens mostly every single day with me and other coworkers at my work.
@@voileombrage3440 Managers are magical beings that can change everything 😂😂😂
Managers can some times do something, but usually the person you are talking to will know if it is possible. In which case they may even offer to get the manager for you before you ask.
@@voileombrage3440 it is ridiculous how they course at you, ask for the manager, then the manager tells them that they can't have a refund without a receipt, but they are cool.
Customers logic:
if an employee tells them they can't have something = rage
If the manager tells them the same thing = cool
Gimme the district manager!
This ain't even a joke people really behave like this
i mean its a joke BECAUSE people behave like this lmao
This ones for the people that never worked retail. This shit is real out here
Bs cash is king, everyone doesn’t have fancy credit cards lol
After he speaks to the UN, he be like : I WANNA TALK TO GOD lol
What's worse is when the manager above you GIVES THE CUSTOMER WHAT THEY'RE DEMANDING and you look like the asshole
OH MY GOD. I worked in retail for years, and I can tell you from experience, that this video is 100% TRUE! Dumb customers demanding to see the manager come in all skin colors, young and old, and both genders. If there was ever a case of true equality, it's stupid customers.
Here, here. Well said.
Their stupidity unites them all
Amen
Ah, right to refuse service intensifies. The store manager would just kick them out and that is that. If they want to call corporate, we'll just hand them their number. Normally, they won't even go that far because they know they already lost.
Good I’m glad you said both genders because that’s all there is.
Caleb: Do you know how hard it will be to get the President on the phone right now?
Also Caleb: it’s super easy. Barely an inconvenience.
Jacob got connections.
Ryan George reference? 😎
Wow wow wow. Wow.
References are Tight
It was FF bro.
"I want to speak to God"
District Manager- Oh you will
LMAO
They finna die
i loled at this
God: "Do you have a receipt?
No you'll speak to Satan.
Satan- Do you have a credit card or receipt?
Karen- **** *** * *** ** *****************
Respect for Jacob getting the PRESIDENT on the phone
Vaffel 1 lol
Jacob prob was hacking
how did you get my number?
I really wanted to see him wear a Trump wig, but that also works 🤣🤣🤣
Jacob is employee of the month every month
My favorites are always the "are you accusing me of stealing?" when you have to tell them that without proof of purchase, you can't grant a refund. I always wish I could say "well with that attitude I'm starting to think so!" 🤣
Lmao
"hello"
"hi, is this the president?"
"wait, how did you get my number"
this part killed me🤣
Y'know I love when people ask to speak with the supervisor when I am the supervisor.
Same here. I love that shit.
You should pretend to walk into another room then walk out and reintroduce yourself 😆 as a supervisor
Then I realize this sounds much more comical in my imagination than reality
@@destinywilson7606 My God that's genius!
@Aaron DeHaemer I'm already wearing a suit and all so the voice will have to do.
Fucking same
“Hi, welcome to Store Store.”
11/10 name.
317 likes 1 comment
2 now
3 now :)
356 likes
Oh yeah 5 now
As someone who was a cashier and moved into management, retail will do permanent damage to your psyche, I genuinely find it hard to adapt to other jobs now and struggle in non chaotic organized team environments. To all you warriors on the front line of retail, I respect you, I love you, and you will have better days
@@metalsign7015 There are different brands of chaos. Front-end retail is the worst when it comes to having faith in humanity.
Thanks
This is why adults should disciplined like kids.
Maturity is not automatic with age, especially nowadays.
“Do you have a receipt?”
A Karen’s only weakness.
Rigth tho
Alyssa Sauls Right*
That and the manager telling them there's nothing they can do
That, and the store clerk saying: “I am the manager.”
And cameras
Customer: "I wanna talk to GOD!!"
Manager: *That can be arranged*
Mega OoF
Thou needith thy receipt.
Shut up! SHUT UP! *LeT mE SpEaK tO gOd!*
Nisa Nur Eroglu "Well my son/daughter, it sounds like all you need is a card or a recip-"
_AAAAARRRGGHGGHGGGG_
Gaincarlo Serrato Then let me speak to!!...Ok I got nothing you win 😒
It hits worse when the manager says the same exact thing and then the person fully understands because someone higher than me said it.
*"I WANT TO SPEAK TO GOD!!!"*
"Oh no worries, I'm about to send you *right* to him."
100% accurate.
This isn't even a skit, it's just truth.
"I paid money for these!"
Prove it.
This was me last week. The guy said " you're just going to make this difficult aren't you?". I said "no sir, I'm not making anything difficult, I would have to see a receipt, or else I wouldn't be able to return them" lmao
Nah if this was real life the manager would have just given them the refund and made you look like an asshole
Marcus Jordan facts but your just following protocol
Sai Prime I’m your 2k like :D
“Get me the President!”
“Do you know how hard that would be?”
...
“Jacob, get the President on the phone.”
Jacob is the true alpha of this situation
Whoever Jacob is he's definitly the power behind the throne
Everybody let’s say thank you to jacob
Lol
@no u my name is jacob i never knew i needed something so much till i read what yall are saying about me
Tip for when elevating to higher positions during complaints:
The ones that deal with customers have rules to stick too on how they talk to you and what they can do for you, and their job relies on treating you well.
If you elevate to a roll that doesn't deal with customers normally, they're going to be annoyed at you and are more likely to just end your time being a customer with them, than they are to help you.
I've seen bank accounts get closed due to someone elevating stuff up to positions that haven't got time for BS.
Thanks, Jesus!
@@ssuccessor5674 It works with religion too. Pray to Jesus, he handles customer service. He'll die for your sins. But you elevate to God? God'll just genocide your whole city to cleanse the sin. Ya aint want to go to God.
This, I work in a restaurant and whenever people ask to see our General Manager, things never go their way. He’s a very profit focused guy, customer complaints don’t interest him.
I find it funny that of all people who would snap here, it wasn’t the sales associate but the district manager.
“Hi welcome to Store Store”
*Seems legit*
😂😂😂
300th like
The store where you buy stores
@@Geobeetle hi there, let me get the uhm.. wallmart. Make it two, and I want some target on the side aswell.. Aaand are the radioshaks still available?
No wonder they calling the president
“I paid money for these!”
Yes you did. That is what buying something is. God, I hate retail.
WhAtS A MonEy?!?!?!?!?
Dafuq even is money
Wait yall know smt about "money" wth is that
Lmao maybe he stole them and that’s why he doesn’t have the receipt :0?!
Same but I have to work there it's my first job and it sucks
I remember the first unruly customer I had to deal with back in 2005, was working electronics at a walmart, got called up to the service desk for a return. This lady wanted to return a playstation 2, she had a receipt, but then when I went to scan the barcode on the system itself, it didn't match up with the serial number that was printed on the receipt, and I told her we couldn't return it. She lost her shit, but I told her that was company policy. Tried getting a manager, who told her the exact same thing. Honestly I knew immediately that it wouldn't work anyways, because the box and receipt was for a slim ps2, that she clearly bought earlier that day at a different walmart, and then stuffed one of the much older fat ps2s into. Tbh, the box was bulging because it didn't fit right, and I had to pull it out just to scan the barcode, I saw the console was rather beat up and clearly well used.
So, don't try to pull a fast one.
I had people try to do this at Home Depot with power drills. The "I just bought this today!" gets old really fast when they all look like they were bought in the 80's and scavenged from a landfill. Lol
The ability to refuse service is a wonderful thing
A moment of silence for everyone working in retail, it’s a brutal industry.
NitroAmi Bob amen to that
Thank you for your sympathy
Appreciate it, man.
I work in retail, there are costumers that are really like this and it's annoying as hell.
Edit: spelling
Hey, at least it's not fast food.
GET ME
*T H E H O K A G E*
Caleb: I want to return these headphones.
Naruto: Sounds like you need a receipt.
Caleb: AAAAAAAAAAARGH!!!!
Customer: Get .....Get me the Sage of Six Paths!!
Naruto: He's dead! He can't talk to you....I mean he's in limbo I could go get him.
Customer: Get him right now!!
Naruto: Alright! *_Gets the Sage Of Six Paths_*
Hagoromo: What do you require?
Customer: I want to return these headphones.
Hagoromo: Do you have a receipt?
Customer: *_Unholy anguished screaming_*
@@KianaK0423lol 😂😂😂
😎
This deserves way more likes
This is so accurate it’s triggering. Why are people like this?
I don’t understand how Caleb gets so authenticity fed up with himself..😂
Only in a shop called "StoreStore" can you talk to the president of the United States. 😂😂
I'm sorry man but we're going to have to cut off your likes. That 100 just fits.
@@workonline9942 No please. Give me more. It's my time to shine. Let me have themmmmm.
seems that here at the like factory we are a bit behind schedule and short-staffed. the like production is still going but its slow and might take a few weeks to get more staff to produce likes.
You can prolly spot him at McDonalds tho
that store owner is too OP
“Do you know how difficult it will be to contact the president”
*calls him in 5 seconds*
My bad didn’t look through all of em
Yagurt Melon ok now that u realised u stole a comment why not change it?
Are u not going to owe up to ur mistake?
Y'all can chill it's just a comment, who cares if it's a copy if u do then gtfo don't be a bitch, besides It's not like the top comment invented the word smh
I like how people say "stolen comment", but don't realize when they say that they are stealing a reply.
"District manager is very busy right now."
That's a lie and you know it, we all know it😆
I worked for a smaller single owner business. If any customers got even a little out of line, we were encouraged to ban them from the store and to kick them out. Plenty of bans were handed out x') It creates a totally different environment when a business has boundaries.
I was expecting him to be like “I wanna talk to God” at the end.
same
He about to in a minute
Jajais4u lmaooo 😂
nah nah hes like i wanna see the angels then hes like i wanna see god then hes like i wanna know who made god now there like ok now i gotta slide
it'd cause arguments n shit
as a manager, i can confirm that we have the UN's phone number on speed dial
😅😅😅
lmbooo
Get me the United Nations Security Council
Call me dumb whenever you want, but what does the United nations do
@@david-ze1fk well they are being United... and Nations, at the same time
I keep coming back to this one, and I keep laughing. The escalation, and all the line deliveries and expressions are so on point, love it!
A lil tip that might work for both sides: in some businesses, if you contact customer support through email, are able to provide enough information to prove that it was indeed you who made the purchase (last 4 digits of credit/debit card, name and eventually the rough time/day of purchase) they can reprint the receipt.
It’s good to know this as both customer and worker, although I’d advise some caution in suggesting this to clients. Some store managers are unaware of this so you could inquire directly at your own customer support.
This is exactly why they kept asking him if he has the card he used to buy the headphones. They could have done it with the card and no receipt.
@@eIucidate he said he paid with cash watch the vid bruh
@@ek6352 I know, all I'm saying is that the fact that you can trace the purchase back with card is mentioned in the video.
In this case they couldn't do that because he paid with cash.
"Get me the president"
"Do you know how hard that would be?"
**gets the president on the phone in 2 seconds**
Super easy. Barely an inconvenience
BestServedCold aight lemme speak to *SANTA.*
With Donald Trump it makes sense
Yes
Ight LEMME SPEAK TO GOD
And then there are some people who straight out lie or change their personality once the manager arrives. SO frustrating.
Edit: Thanks for the likes bois
Those are the most hilarious ones!!! I literally smile at them when they behave as such
@@Freedom_LoneStar and then they do not realize it is all on camera
FRRR
Bruh
On god
The best customer service ever
"LET ME SPEAK TO THE PRESIDENT-"
*_"GET OUUUUUUUTTTTT, GET OUUUUUUUTTTTTTTTTTT"_*
Pink Panthør fr gtfo😂
hey 👋, i’m here for the interview
@@theimpossiblecastillo8158 G E T O U U U U U T
get the hell out! GET OUUUUT
1000th like
That's gotta be the most connected retail district manager in the country. You see how fast he got the US President on the phone?
Well, if the manager could be brought to the register, then SURELY the President can be called...according to the logic of customers like the Headphones Guy.
he got jacob to do it
Wait are you telling me your manager doesn’t have the presidents phone number?
Trust me they do you just gotta ask
I worked at Lehman Brothers with President Bush's cousin and he wasn't even able to get in contact with him.
Chicken nugget 24/7
GET OUUUUUTTTT
"store store" god damn he's mastered the art of unintentional comedy
"Why can't I... just... return em?" Lmao
“I would like to speak to God”
God: “Do you have a card or a receipt?”
Mordecai Israel brooo nicee
Roy Morcos customer: I want to talk to the devil !
I want to speak to a JRPG protagonist!
James Wolf but do you have a receipt or card??
Mordecai Israel is tthe g
Welcome to the *STORE-STORE*
It's a store that stores stores....
A mall
Something To Think About
Lol its a literal mall
Balta Bueno a store that sells stores?
A store storing stores so you can buy stores and build your own store..no wait
"Do you know how difficult it would be to contact the president right now?"
*Contacts him instantly with no issue*
"Put GOD on the phone right now!"
This isn't a skit, it's just a Karen in her Daily life.
God once said let there be light but it is now time to embrace the darkness
Mr Nub Bones nigga what?
M8 DADDY you heard him. ITS TIME TO EMBRACE THE DARKNESS
M8 DADDY EMBRACE THE DARKNESS
M8 DADDY EMBRACE THE DARKNESS
Jokes aside though, that's some seriously good customer service
Ikr they literally got the president on the phone
Fr
Every Karen's dream and nightmare
I woulda stopped before the manager
Benjamin Redmond it might be right now..
Still gold 5 years later 🤣🤣🤣
he should've slid him several levels of supervisors ago, lol
President: "I dont know what you talking about but sounds like all you need is a receipt"
*SPAMS THE HANG UP BUTTON*
That has got to be the most wasted phone call ever. If you were gonna ask the President something, it wouldn't be to take care of a meaningless task.
Nathan Seper you never called the president to help you look for your phone?
I called the Supreme Court! @@alialhasson1484
Nathan Seper ya I heard they’re useful too
No. Brett Kavanaugh told me ,"I just needed a receipt."@@alialhasson1484
"Hi, welcome to store store."
I'm already in love.
Been lookin for this comment
@@merxellus1456 make one
@@nell711 make 2
@@merxellus1456 make 3
@@merxellus1456 make 5
I felt that “are you serious right now” so goddamn hard hahahahahaa
Its worse when you try to give them the receipt and tell them" just in case the headphones don't work you can return them" and they STILL don't want it!
For anyone who’s never worked in retail... people like this really exist and it’s not even line a once in a blue moon thing, it’s like a relatively regular thing
😱
People's stupid and a lot of them straight up braindead or shameless
These kind of people need a Double Barrel Boom Tube right up their ass
Literally happens all the time
Say less omg
He’s so good at acting he can even get mad at himself
Considering that acting is mostly just drawing on your own life experience, he probably just picked one of the times he accidentally said “you too” when a server told him to enjoy his meal
Goddamn how did you get TWO top comments???
@@starchives2365 No that was Lenarr who made the "Thank you, you too" video.
@Baconboy-Roblox & More! Oh look, a butthurt kid comes out of nowhere replying to my one week old comment. How fun.
Are you not able to get mad at yourself cause I’m able to get mad at me quite often
I work in a call center on an AIR FORCE base, and the number of times I get calls complaining about our jets being too loud while they are taking off or flying over head is ridiculous
I always happily give these customers to the manager
Lmao same just so they can deny em instead of me
GOD: Do you have the receipt?
Customer: *Internal screaming*
External screaming
-?-?-?-: Sounds like you only need a receipt
No bro, at that point his brain just explodes.
SativaGamer420 brains externally
Eternal screaming*
LEMME TALK TO JESUS
Jesus: All you need is your receipt, son
I WANT TO SPEAK TO GOD THEN
@@robob4465 well He be like "thou shalt not forget thy receipt"
@@roo1322 it's the eleventh commandment
Jesus isnt our son hes our brother
@@2405phuong nigga jesus
When a customer asked my bro for the manager at Mcdonalds he literally went under the counter and popped back up
As a retail manager I can honestly say this happens at least once a day. It is so soul sucking and draining.
Started customer service desk a month ago and it’s just how pissed people be, mf’s will not even have the box it came and I’m like- how tf did you think I was gonna accept this return
sell the damn headphones
At this point it's the principle XD
Man forgot the internet exist. Now he gonna *slide* out the store.
ABAHSHDHDBHSHSH😂😂😂😂😂
XD I know right!
Ok well let me see your receipt
The funniest part is this isn't even an exaggeration. I had a customer who said the Prime Minister (Canadian retail worker here) would give him his refund, and we were like, "Not without a receipt, he won't."
peblezQ lol what the customer do after that?
The Knight of Awesomeness
And he was never heard from again.
Kobe Kola lol sounds legit
Lmfaoo
I love your avatar bruh
This facts tho fr the stress is real this man amazing 😂😂😂😂😂💯😮💨
"Store store" bro got me dead on the first line
2 hours later:
*LET ME SPEAK TO GOD*
I’m just glad that this comment didn’t turn into the war field the other comment turned into that mentioned God.
Lmao
LemonGamer Manager: “that can be arranged”
God: looks like all you need is a receipt.
I was waiting on that
Guy: "Why can't I just return them?"
Cashier: "To avoid return fraud."
*cue offended guy screaming in disbelief that he's not a criminal*
Maintenance Renegade also prevents counterfeit bills
Maintenance Renegade if you tell in advance they typically bring it, used to be a delivery guy myself
I heard a story once, of a guy that walked in, went to the tv section, picked up a tv, brought it to guest service, and tried to make a return for it.
@@Razuki5 I've worked retail (specifically with security). This literally happens daily. Not even joking.
@@dimes4crimes78 I bothers me to this date
I worked in retail for 2 years. If someone talked to me like that after i asked for the receipt I'd just get quiet and say "Sir we cannot refund the purchase if you cannot Provide proof of that purchase. That is store policy" If they complain after that I'd just get security
So glad I'm not in retail anymore. Dealing with shit like this took an emotional toll on me and made me despise people as a whole.
"Hold on hold on hold on hold on i don't know what your talking about, but you sound like all you need is a receipt". Straight on point without even knowing whats going on
Not very realistic given that they’re meant to be the president
I think it makes it even funnier, like the president gets frequent calls from store to store.
That’s why we elected him!
@ENA My own statement was a joke at the expense of the US government, not sure what you’re so pissy about
@@alphaqwell2027 Ok I'm waiting for the punchline.
"GET ME THE PRESIDENT!"
"Of the Company?"
"No, OF THE UNITED STATES!"
OF AMERICA!
GET ME THE UNITED NATION!!!!
When you read it. It seem like a sarcastic response. But when you hear it
666 likes
@hell basically they are sharing they favorite moment of the video, i have a chuckle reading some comments like that after watching the video.
Truly the only story that can make me feel for both sides. What a masterpiece of duality in emotion and expression from both sides.
the craziest thing is that almost everyone has worked retail at some point in their life. But for some reason when they become a customer they act like they have no idea what the deal is.
The, "I want to return this without a receipt" is a not uncommon scam.
Or situation
@@moriartythethird5709 that is true. Which is why at my workplace, any item below 10 $ can be returned or replaced without a receipt.
I rarely get customers who don't have their receipt in Best Buy.
@@karsten69 That's actually pretty cool.
@@FranciumBoron it's actually corporate policy in the chain.
"Is this the president?!"
"Yes."
"Of the United States?!"
"Yeah, how'd you get my number?"
Goes on to ask for the receipt.
“Did you just hang up???”
If he was allowed to speak to the UN:
"Dear Representatives of the United Nations, seventeen days ago, I requested to this store that I do not like THESE headphones and I wish to return them. Despite my pleas, they won't let me. Can you DO something about this?"
"Sir, with all due respect, we don't solve matters like this. Seems to me all that is required is a receipt."
"GAAAAAAAAAAAAAH GLBLOOOO GIBGLIGOOBOOOLOOO GLIB"
*storms out of the building"
Ivan the Great 2.0 lol.
thank u bro i missed that part
Every ungrateful piece of crap should definitely be sentenced to working seasonal in retail.
Black Friday and Christmas season will turn those fools upside down. I was 16 at JCPENNEY… wore a shirt & tie for 7.25 / hour. My god.
Getting the president on the phone is some seriously good customer service.
I work retail and I had a customer come in trying to return an item. They had the receipt and the card, BUT they had three other things on the receipt which added up to the total they paid when they bought all four items. They had ONE of those items to return yet they wanted the total of all the items, which they didn't bring back. They could not for the life of them get it through their head that if they don't bring back all the items they won't get the full amount back. Just the amount for the ONE item they brought back. How can people be this stupid and have made it this far in life?
Doing this kind of job is what makes me lose my faith in humanity, and why I wouldn’t mind if God one day just came down and said
“Yeah, you’re getting the same treatment as the dinosaurs”
What is that pfp
@@flavorlessranch8512 if you are asking me. Its a character screaming their heads off
Idiots are everywhere... simple!
They were not stupid my man, they were trying to scam you...
UN: Do you have a receipt?
Guy: *I WANNA SPEAK TO GOD*
Jose Sales I WANT TO SPEAK THOM THE UNIVERSE
That can be arranged
*Calls the security with M4A1*
"Man im bout to slide you-"
the UN is useless, sooo it would not help either way.
*I WANNA SPEAK TO AZATHOTH*
All too common when I worked in online shopping customer service:
Package is lost, has been delivered but is seen nowhere. Refund date is passed so the customer is either refunded or have the stuff replaced, and then a voucher of sorts.
"BUT I WANT MY STUFF NOW!"
But I've already returned your money/the replacement is on its way
"I want it NOW!"
If I could I'd tell them I can't open a rip in space-time to just deliver you your cheap crap
Felt this at a spiritual level.
Hours later: God responds "thou has the ole' receitph?"
US Patriots Unite! Customer : um no
God : then die
Than fuck you God, I need to return these headphones
YOU GET ME THE HOLY SPIRIT
IGHT THEN I WANNA TALK TO JESUS RIGHT NOW
Im crying
“I wanna talk to the leader of the galaxy”
*In Alien Language* You need a receipt to do that
“I want to speak to the Senate”
“I am the Senate”
Shit really?????me too damn who dat be?
EmblemBlade9 Not Yet
“I wanna talk to god,”
“You need a receipt to do that,”
For a sec there i though he was gonna say "call god i wanna speak to him" 💀💀
I always wondered why people find it so hard to keep their receipts.
"Why can't I just return 'em?"
"Because we've had issues where people grab something, leave without paying for it, and then come back an hour later and ask to return what they stole for either cash or store credit."
Yes, this happens. It's why a lot of retail places are super anal about having a receipt.
@densch123 That happens too. Though in the case of the store I work at it's the latter.
Sometimes it's a group effort, meaning one steals it and another returns it.
Some even go so far as to steal from one chain and go to "refund it" in another.
It's all about what people think they can get away with.
Ocean’s 8 has a scene kind of like this.
Yep this is a big problem in almost every retail store. There are people who do this basically for a living. So not giving the return without a card or receipt is about cutting down on theft.
I don’t think I could ever use the word ‘anal’ outside of talking about the body part.
GET ME THE PRESIDENT OF THE UNITED STATES!!!!!
“i want to speak to god“
District manager: “you about to!”
@@johnnyjoestarwithdrip6960 truth
Lmao. He bout to get whooped 🤣
God: Do you have a Receipt?
(The Guy just fades from existence)
@@noahjahnsen7841 “i want the!- Wait theres nothing left“
God: “death is left“
@@nightmarepolice1324 nice try mom
"Get um.. Go Get um" 😂😂😂😂😂
That manager was about to send him directly to God for his refund.
Is everyone gonna ignore the fact he said "Hi. Welcome to STORE STORE" lol had me DYING!
Edit: wow my first comment that blew up without my knowledge, thanks yall ☺☺
skateboardingismylife lmao
bring missed that in the beginning hahahaha weak
You're easily entertained, aren't you?
vleesevlons way too easily entertained lol
Hys-store-ical
Moral of the story: *Keep ya receipts folks haha*
XD
This tbh
Imran Siddiqui woah
Or at least take a photo. There's probably a number on it they can use. OR your "rewards card" that tracks your every purchase.
Even food receipts, cause you’ll never know if the food taste so damn nasty, you hadda empty it out to get one that taste better. (If yknow what i mean)
The best thing is when customers act like this and say "I'm never coming back here". And they honestly think that hurts or something.
It is more like " Please don't come back"
I was waiting for him to say "LEMME SPEAK TO GOD"
"Shut up, shut up, I dont care" 😂😂😂😂😂
Akira Wortham u DONT care but u really do lolxD 😂
Akira Wortham it’s always funny when I read he quotes at the same time I hear them
i was laughing my ars off when i heard him say that
Unique Paige hey u made a mistake u said ars u meant arms right
Ultra instinct Gohan yeah totally lol