Just started watching your series on Rebag. I am horrified. I'm also a diamond member and was not aware that they don't insure items going to and from. I will no longer be using their services. It's just not worth it! Thanks so much for sharing!
Yeesh. I’m so sorry. I had a VERY SIMILAR experience, except with fashionphile. I have had only good experiences selling to FP, seamless and it’s SUPER FAST! Anyway long story short- I sold them a vintage Fendi bag, they said they received an empty box. My heart dropped and my anxiety sky rocketed! It’s so stressful!!! They did an investigation and in the end gave me my credit, based on my history, (I don’t even return bags, I have sold them lots of high end bags including Chanel). It was stressful, scary, annoying, and all of the bad emotions. I haven’t sold anything since, that left such a bad taste in my mouth. Something shady is going on and I don’t know if it’s the shipping companies or these businesses! It’s crazy!!! Please keep us posted, hoping you get a good resolution. 🙏🏻🙏🏻
I think its the shipping companies. Experienced this with several stores. The worst for me was Adidas. Never ever buying very expensive special editions there anymore. If one have to return. Just saying. The world/people are unhinged after the plague imo.
All of this is ridiculous! I think it’s pretty standard for both FedEx and the receiver (in this case Rebag) to note when there is damage. So to now say there is damage is fishy. Sad too because why I didn’t sell to them I bought from them all the time and knowing I am responsible for the bag once it leaves the warehouse is terrifying!
I am suspicious of rebag now after hearing all these bad things. I have sold 1 thing to them and it went well but it was a low value item, relatively speaking. Thanks for bringing this to our attention.
My pleasure. Bottom line our items are insured when we send them. Even they check them in to their system they are still not going to insure them. They are just going to claim glitch and they never got it.
Keep pushing! This sucks, but thanks for sharing with us. I have my fingers crossed for you. Get that police report on the ready!! Stay strong and take no BS. 🤗
With everything you have said in your closing segment is the exact reason why I would not ever deal with ReBag. I have my own issue with FashionPhile and the games they have started playing this year. Resale is not safe anymore for many reasons : ( I truly hope you get your money from these scum bags!!!
Thank you for making this video. I have some items I was thinking of selling and I was considering Rebag. Not now. Good luck. I hope you get your money. It’s definitely like gambling.
I’ve never used Rebag and based on this I won’t. Thank you for that. However the deliver can be an issue. I’ve had an issue with them and a delivery. I hope you get this resolved. Thank you.
Oh wow I am shocked. thank you for sharing this story. this is just unethical and wrong, and I hope you get justice!! I too was a loyal buyer and seller at Rebag, but I won’t be doing so anymore.
Wow I’m so impressed that you look after us and don’t let them scam you . I will never deal with rebag . Don’t they realize that they are in business because of customers and word of mouth can ruin their business. I hate that you’re going through this. You are so awesome Jess for sticking up for us. ❤❤❤❤❤❤❤ I will tell all my friends to stay away from Rebag
Im looking at all your uodates on rebag! Wow all of this is insane! So when you make a purchase and they ship bag to you, it's not insured or is that only when you do a return?
Yikes!!!! Thanks so much for sharing your experience and making us aware of these loopholes!!! Hoping you get a positive result and response soon…please keep us posted!🙏💖
I'm so sorry this happened to you. Not even sure that's been a glitch, it just appears to be poor management due to the different teams working there: someone found the bags and registered their arrival in the system, without knowing that others had already claimed previously that the bag didn't arrive...
wow I just watched your other video. Again, this is awful. I'm so sorry. I'm going to keep refreshing the LV new arrivals on the website to see if your bag pops up. I do think that would be the nail in the coffin for the case.. @@ShesThePosh
Very glad you finally posted another video! I’m happy to hear you are doing very well! Been a while since I’ve commented on here! Do you still make videos anytime you want?
If there’s value in your box it’s naive to assume it won’t be stolen. The world has changed. You can’t trust anyone or anything. You have to buy and sell your bags in person.
I find it very suspect that as soon as the TOS were updated, bags go missing. It's the perfect loophole for thefts to take place and claim no responsibility. Will never deal with them in the future. TFS
Just started watching your series on Rebag. I am horrified. I'm also a diamond member and was not aware that they don't insure items going to and from. I will no longer be using their services. It's just not worth it! Thanks so much for sharing!
Thanks for watching! If I can stop this from happening to other people then something good has come out of all of this.
Thank you for supporting us consumers. REBAG is unethical. I won't be purchasing from them ever.
Thank you for saying this. I felt a little embarrassed sharing this. It feels good to know its helping people.
Customer service is nonexistent anymore. It is disgusting. It will only change when we stop shopping with these places.
You are so right
Yeesh. I’m so sorry. I had a VERY SIMILAR experience, except with fashionphile. I have had only good experiences selling to FP, seamless and it’s SUPER FAST! Anyway long story short- I sold them a vintage Fendi bag, they said they received an empty box. My heart dropped and my anxiety sky rocketed! It’s so stressful!!! They did an investigation and in the end gave me my credit, based on my history, (I don’t even return bags, I have sold them lots of high end bags including Chanel). It was stressful, scary, annoying, and all of the bad emotions. I haven’t sold anything since, that left such a bad taste in my mouth. Something shady is going on and I don’t know if it’s the shipping companies or these businesses! It’s crazy!!! Please keep us posted, hoping you get a good resolution. 🙏🏻🙏🏻
So glad that fashionphile did the right thing!
I think its the shipping companies.
Experienced this with several stores. The worst for me was Adidas. Never ever buying very expensive special editions there anymore. If one have to return. Just saying.
The world/people are unhinged after the plague imo.
All of this is ridiculous! I think it’s pretty standard for both FedEx and the receiver (in this case Rebag) to note when there is damage. So to now say there is damage is fishy. Sad too because why I didn’t sell to them I bought from them all the time and knowing I am responsible for the bag once it leaves the warehouse is terrifying!
Exactly didn’t realize this changed
I am suspicious of rebag now after hearing all these bad things. I have sold 1 thing to them and it went well but it was a low value item, relatively speaking. Thanks for bringing this to our attention.
My pleasure. Bottom line our items are insured when we send them. Even they check them in to their system they are still not going to insure them. They are just going to claim glitch and they never got it.
Keep pushing! This sucks, but thanks for sharing with us. I have my fingers crossed for you. Get that police report on the ready!! Stay strong and take no BS. 🤗
I will I’m hoping to have an update too
Thank you for sharing this horrible experience with us! This is the 3rd video I watched about Rebag. Not a good sign!!!
Exactly want to make sure this doesn’t happen to others
I just wish fashionphile wouldn’t give such low down offers
Same but what can we do now 🙄 it makes sense too cause insurance is expensive now
With everything you have said in your closing segment is the exact reason why I would not ever deal with ReBag. I have my own issue with FashionPhile and the games they have started playing this year. Resale is not safe anymore for many reasons : ( I truly hope you get your money from these scum bags!!!
Thank you 🙏🏻 I’m hoping to have a fair resolution to this too
I am sorry that this is happening to you, keep us posted on the developments...hope to hear a positive resolve!!!@@ShesThePosh
Thank you for making this video. I have some items I was thinking of selling and I was considering Rebag. Not now. Good luck. I hope you get your money. It’s definitely like gambling.
Good glad I could help. Thank you for not judging me. When you get scammed sometime you feel like such an idiot 🫣
I’ve never used Rebag and based on this I won’t. Thank you for that. However the deliver can be an issue. I’ve had an issue with them and a delivery. I hope you get this resolved. Thank you.
Thanks for sharing! Me too.
Oh wow I am shocked. thank you for sharing this story. this is just unethical and wrong, and I hope you get justice!! I too was a loyal buyer and seller at Rebag, but I won’t be doing so anymore.
Thank you. Glad I could get the word out. Not save to send your items out.
Wow I’m so impressed that you look after us and don’t let them scam you . I will never deal with rebag . Don’t they realize that they are in business because of customers and word of mouth can ruin their business. I hate that you’re going through this. You are so awesome Jess for sticking up for us. ❤❤❤❤❤❤❤ I will tell all my friends to stay away from Rebag
Thank you for getting the word out. Hate for this to happen to others
Press them for video footage….
I did that and still nothing.
Im looking at all your uodates on rebag! Wow all of this is insane! So when you make a purchase and they ship bag to you, it's not insured or is that only when you do a return?
Not sure I do know that some people have had problems getting their money back when they have bought items that have never showed up 😳
Yikes!!!! Thanks so much for sharing your experience and making us aware of these loopholes!!! Hoping you get a positive result and response soon…please keep us posted!🙏💖
Thank you! I’ve heard some stories about this going on for months 😢
I'm so sorry this happened to you. Not even sure that's been a glitch, it just appears to be poor management due to the different teams working there: someone found the bags and registered their arrival in the system, without knowing that others had already claimed previously that the bag didn't arrive...
I have an update and its not good. They have yet another story of what happened to it.
any update?? I'm so sorry to hear about this.
Yes I'm going to try and film today. And its not a good update. Pretty upset about it
wow I just watched your other video. Again, this is awful. I'm so sorry. I'm going to keep refreshing the LV new arrivals on the website to see if your bag pops up. I do think that would be the nail in the coffin for the case.. @@ShesThePosh
Wow thanks for sharing, i really hope you get your money back 🤞🏻
Thank you. 💕🤞🏻🤞🏻
You are going to get your money 💰 that’s what I’m putting out there for you. They are full on crooks
Absolute nightmare of a situation!! Will be sharing this video ❤
Thank you 🙏🏻
Very glad you finally posted another video! I’m happy to hear you are doing very well! Been a while since I’ve commented on here! Do you still make videos anytime you want?
Thanks 😊 yes I do!
If there’s value in your box it’s naive to assume it won’t be stolen. The world has changed. You can’t trust anyone or anything. You have to buy and sell your bags in person.
Thank you for sharing and educating us!❤
You are so welcome!
I hate this SO much for you!!!!! Karma baby. I hope they lose so much business.
I agree they need to change
Thanks so much for sharing.
Thanks for watching
I find it very suspect that as soon as the TOS were updated, bags go missing. It's the perfect loophole for thefts to take place and claim no responsibility. Will never deal with them in the future. TFS
Yep and they said they have stopped having insurance because it was too expensive due to fraud. That speaks volumes.
Time for these deceptive, irresponsible companies to go down. #cancelrebag
Exactly they need to take accountability
Yay!!! I FINALLY am able to watch you again!!! Got my popcorn. Chat away girl!
Wow. Thank you for letting us know about these new terms & conditions of REBAG.
Yes. Always trust your gut.
I wish it was a more fun video for you! 🙄
That is insane
I know I wish it wasn’t true
Sooooooooo shadyyyyyyyyy
Right!! and I've still heard nothing since last wed
😱👏🤗
I am new sub i had to watch my friend winniebeelv was totally scammed by them, i would never buy from them after that
They are so terrible! They are still ghosting me and I'm hearing nothing
@ShesThePosh this might take a lawyer and for the 3k they owe you don't let them get away with it