Another happy customer - fix worked great and the rubber washer came fast! Great video! Was so upset that a 4 year old dishwasher developed this horrible leak but for less than $20 I am back in business.
You sir are a god-send and a saint. Will be paying forward good deeds as much as humanly possible. Saved me hundreds (if not 1k to replace). Fixed this myself in about an hour and I'm not in the least bit mechanically inclined. Total cost - about $22 - and most of that was shipping. Thanks so much - from the easy to follow video to the links to the parts - this was just fantastic.
A well made set of instructions! I made one deviation, I removed the the diverter motor for inspection (I found the contacts needed to be cleaned) before removing the grommet. This made the removal of the old grommet much easier (and I re-installed the diverter motor before installing the new grommet). Now I have a water tight working dishwasher again - Thank you Scott!
Just followed this video and saved >$350. Here is one more point just in case someone hasn't mentioned this. In our case, the old grommet was quite deteriorated, so when I dug it out, it disintegrated leaving behind a metal cup that is actually inside the grommet. At first, I thought the grommet was too big until I realized the old grommet metal cup was still inside. Thanks!
Thanks for the video. It took 45 minutes of painstaking fiddling to dig out the old grommet. Took a week to get a new grommet ($15 plus shipping). After another 45 minutes of trying to get the new grommet in place, I gave up and called a repairman. Best money I ever spent.
Thank you Scott and David! The instructions Scott gave in this video explained perfectly how to replace the motor seal, and now that the new one is in the leak has stopped. Like others who commented, I did not have the dental pick to pull out the old seal, so I mangled it pretty well using a screwdriver. Thank goodness the replacement seal recommended by David Olson from AVX comes with a new spring in the grommet! You can get the seal and have it shipped from AVX for a total of $8.48. Look in shipping options and choose USPS envelope. Unless you absolutely need your dishwasher repaired by tomorrow, this will save you around $11.00.
Great video. No detail overlooked. Plus, you have a very nice and soothing voice along with the soft music, I was calm and had no stress by the end of video. Thank you for these videos!
Thank’s So Much Dave, I’m so glad it worked and saved you time and money 😊 I hope you’ll click here to support us by joining our Channel: th-cam.com/channels/GpInAejvpfVVE4FHB_L-Dg.htmljoin You’ll get Live Appliance help when ever you need it. It’s just $5.00
I never comment on TH-cam but I have to on this video. I ordered a new grommet on Amazon for around $10. I followed the video step by step from taking everything apart to putting it back together again and I am so happy to say that it fixed my leak. I am so glad I found this video. Thank you very much for sharing, saved me money.
I am not sure how many people have used this already! I recently bought a used dishwasher on facebook market place to save money, identical to the one in this video, and discovered its leaking eventhough the listing said its in mint condition. This video totally saved me! I ordered the part from amazon and eventually managed to get the old piece out and insert the new one! and viola! thank you!!
@@QuickAndEasy5MinuteAppliance I mean it!! I am in IT and know zero about dishwashers!! you should be super proud of your video! I specially like when you remove or place any piece back, you actually say which direction to turn, in my case that saved the day!! thanks again :)
Hi Leila, I hope you can join Our Channel Membership To Get More Valuable Fix-It DIY Info. Here’s A Link To Find Out more: th-cam.com/channels/7fBqy8806u1r0NpPv_fQ2w.htmljoin
Wow! What are the odds of finding a video on how to fix the exact same model with the exact same problem? The grommet came in the mail today and the dishwasher is running fine. Thanks for posting this and for saving me a lot of time, headaches, and money!
Another happy customer here! Thank you for this great video. Also had a hard time removing the seal as well (little bit at a time), but still, such a better way to do the job. So glad I decided to go to youtube to see how to replace the whole diverter motor, then luckily found this video. It's a always a pain to pull out a dishwasher, and you're never sure what it will do to the old clamps/hoses. From the top was definitively worth it! Thumbs up all the way! Not sure why you have some thumbs down??? Mad appliances repairmen?
Thank you so much for this video; my wife and I were able to do the swap in 15 minutes (used pumpkin carving tools to get the old grommet out) and no more leaks! I found a replacement grommet on Amazon. Thanks again!
I have a Kenmore 665.13262K112 and the TC5.5x16x18 worked perfectly. No more leak. The Www.bearing.canada worked for me. They now have a much cheaper Canada Post shipping option which took only 2 days. Thank you Scott for the video and to those who commented. It is true that the hardest part is removing the seal. I used a cork screw as recommended by nrbarkus and was very careful, as pointed out in some of the comments, in avoiding damage to the surrounding plastic.
yup corkscrew did the trick for me too. Saw some scratch on the plastic sourrounding probably from my earlier effort with a screw nail and various screw drivers. Seems not damamging as the new seal is not leaking yet, 3 washes now.
Thanks for the very useful video. I want to share my recent experience here. My Whirlpool dishwasher WDT910SAYE2, has been leaking for probably many days before I realized it. After some research, I found this video and tried to remove the little diverter shaft seal. I bought a dental tool set for this. But I simply could not take it off. Later after took everything apart I found I put the dental pick too deep, it actually went through the bottom plastic where the seal sits on, so I was trying to pull the whole bottom of the dishwasher with my dental pick. When you try to pick it, do not go too deep. It will still be tight, but I think it is possible. Good luck to you! What I want to share here is, even if you could take out the seal, better still check the bottom. I end up pulling out the whole dishwasher and lay it down by the side, took out the diverter motor, found the diverter motor has already accumulated some residual and rust due to multiple days of leaking. I ordered the sump part (comes with the little seal) and the diverter motor, then when I try to replace these (following the video by ApplicancePartsPros), I found my main motor's grommet has a whole in it, so I have to place another order for the grommet as well. If I knew it, I will simply order a whole sump + pump + motor assembly, which comes cheaper than ordering different parts separately, and they are all new and pre-assembled together, much easier to replace. Lastly, when putting the sump back in, you have to push down really hard. Lessons learned: 1. Check for leaks from time to time, or get some water leak detector to do the job. 2. When picking out the seal, do not go too deep. 3. Better still check the whole bottom for any other faulty parts. 4. Check the prices, ordering the whole assembly might be a wiser choice.
We used this diverter shaft seal(the one David Olson mentions): Shaft Oil Seal TC5.5x16x8 Rubber Covered Double Lip w/Garter Spring ID 5.5mm OD 16mm 5.5x16x8 5.5 x 16 x 8 mm, from AVX seals for $3.63 plus the cheaper USPS shipping(click on other shipping options) of $2.84 for a grand total of $6.47. The part was ordered on a Tues. evening and arrived Saturday morning with the mail. We have a Whirlpool WDT720PADM2, about three yrs old, the shaft seal is working like a charm!
I rarely post comments on TH-cam but I am so pleased and grateful to you, Scott, and also David Olson for the EXCELLENT and extremely helpful information you've provided on the replacement of this simple seal. Your video is well done, Scott, and David Olson's post about the seal he obtained from AVS Seals is equally helpful. The AVS seal works PERFECTLY on my Whirlpool dishwasher, model WDF760SADM0.
We had the Leaky seal problem very easy to fix. After repairing I purchased a $10 battery operated leak detector slid it under the dishwasher and set a reminder for one year to replace the battery just a small peace of mind.
Not a drop! Thank you so much. Your advice worked perfectly on my 5 year old Kitchenaid KUDE48FXSS5 dishwasher. The seal was totally rotten and falling apart. The $5 AVX Seals part beats the unnecessary $60 diverter motor or the ridiculous $450 service call. Getting the original factory seal out was tedious and frustrating without the cool dental pick you used (it took me an hour of tinkering with an optical screwdriver and needle nose pliers to not damage the plastic housing around the seal), but taking the dishwasher out completely to replace the diverter motor would have been nightmarish. So I'll get over it. The miracles of the internet, couldn't have done this 10 years ago. Great video!
I have the same your dishwasher model #, and problem too. I went to AVX seal part, and I couldn't find and don't know which one? Please let me know the detail to find it. Thanks
You saved our dishwasher! We were able to replace it ourselves. So far so good. Ours cost $17 on Amazon because it’s discontinued. Even though the washer is only 3 years old. We also found a tray to put underneath in case it leaks again. Fingers crossed. Thank you!
FYI, quick tip, thought I would share, Just did this repair yesterday on my 10 year old LG Dishwasher. My grommet looked fine to me, but I went ahead an ordered a replacement online with a 2 day delivery turn around. In my haste to fix, I had forgotten about my local appliance parts store that normally has about any part that you would need. So, instead of waiting on new part, I took the grommet and the housing gasket to the store to see if they had it. Unfortunately he didn't have the parts in stock but, the owner gave me a tip to try and told me to go to the auto parts store and buy a tube of Silicone RTV that is used on engine gaskets and put a coat around the gromment and housing gasket, reinstall and let them set for a few minutes, reassemble DW and run a quick rinse cycle and that should fix your leak. This fixed my leak !! Cost me $8.00 for the silicone RTV. So, if your grommet and gasket look ok when you remove them, give this fix a try !! Worked for me and potentially save us $600-$800 for a new dishwasher !!
Thanks 👍👍👍. It stopped my leak. The gasket was hell to get out. But i didnt do it right. Once i shredded all the rubber out i saw metal which is part of the gasket. Didn't know that. But figured it out and it came out. Very helpful video, thanks and much appreciated.
This video showed me how to get to the seal, remove it and replace it. I did mixed the leak. The seal part # he gave at the beginning of this video was the right seal for my dishwasher. The appliance repair store wanted to sell me the whole unit for around $95.00, that they did not have or sell just the seal. I found the seal on Ebay for $6.00. Scott The Fix It Guy. Thank you.
Thanks this saved me so much time and money. Unfortunately the seal is now over 30 dollars but at least that is cheaper then the damage that I was going to have to deal with
Thanks to you today (2/5/18) I finally finished fixing my Kenmore Elite dishwasher. After I watched your video, I ordered the grommet. I was not able to remove the old one so, I decided to order a new diverter thinking the grommet would be attached to it. It wasn't. I removed the old diverter to make it easier to remove the old grommet and to my surprise it worked. I installed the new grommet as well as the new diverter, reinstalled all the parts inside the dishwasher. Wonderful video. Thank you!
Wow! I'm so glad I found this video, because this spoke exactly to my problem. Unfortunately, the price has gone up on the part ($9.99) but still 100% worth it!
Scott, you are my Hero! The rubber washer was solid (not soft anymore. Had to cut and pull it out. Bought 3 new washers from avxseals. Took maybe 10 minutes from beginning to end. Thank you! Joe from Wauwatosa, WI
Your video saved me at least $100 bs sears service call diagnostic visit and a stranger in my home during corona virus times. It definitely was not as easy as you made it look but this actually worked and I’m so thankful you shared this.
This is a great DIY. If your washer is leaking and you have to order the gasket, then you can remove the diverter assembly and Teflon tape the shaft to create a tighter fitting seal and prevent leaking during the interim while you are awaiting the replacement seals to arrive. Good luck to all.
Great video and truly a huge money saver. Hasn't leaked since. We do have a slightly different model (2015 SS tub Gold Series) but its essentially the same process. Everything pops out and pops back in like nothing happened. Ordered the part on Amazon for a few bucks and it came in one day. Be careful not to drop the new seal into any of the many holes present in the dishwasher because its annoying to retrieve (It can happen to anyone at any time during the process). Old seal was also difficult to remove as it was pretty much falling apart. Putting in the new seal however definitely needs some sort of lubricant be it soap or rinse aid to really get it flush (as stated in the video) while still requiring plenty of elbow grease (trust me on this one. It won't slide in dry).
It took me two tries to get one that worked. The first grommet was taller than the oem one and it was a slightly narrower, meaning it wasn't a tight fit. It had the tightening spring inside, but still didn't work, it let out as much water as the worn-out oem grommet. I ordered another from a different company and it was a much better fit. Worked like a charm. The better fitting one cost $20 though, got it on eBay. Still worth it.
Thanks for making this. I had removed the diverter motor to make it easier to replace the circulation pump, after putting things back I had this leak issue. This was a nice easy way of making this fix (much simpler than pulling the DW back out).
You're true hero! Wish I didn't pull the diverter motor off from the bottom from the get-go but nonetheless great video appreciate the straight to the point get the job done directions!
Thank you, Thank you, Thank you. What a perfect solution! Saved me from tossing out our Kenmore dishwasher that leaked and damaged our hardwood floor. David Olson's recommended shaft seal fit perfectly. Much appreciated.
Followed this to fix my leak, definitely stopped the leak. For getting the old seal out, I tried several things but eventually got it out with a corkscrew. The only issue I have now is i hear a groaning when my diverter turns. I'm waiting to see if that's the motor going bad or just getting used to its new tight-fitting grommet... Thank you for this information!!
Worked great. Took a while to find the part and order. My Kenmore Elite had differnt metal clips to push out on the back and ceiling walls instead of a screw. The diverter seal was tough and did not come out easilyt. It had a composite spring inside and metal ring on the outside. Leaking stopped immediately, and it was leaking A LOT. Hard to believe some much water leading through a small seal. Victory.
Many thanks for the video and the recommended part. Although my Kenmore Elite required a little different internal spray removal, it was easy with the help of your video. Like many people said, 5 minutes to take it apart and another 5 to put it back together. Something I read elsewhere here is that the grommet/seal may be installed upside down by the factory and that is why they fail after only a few years. My seal had the metal spring facing up into the dishwasher, it failed after about 4 years. When I installed the replacement seal I made sure the spring was facing down, away from the water inside the washer. Hopefully this one will last more than 4 years. No leaks so far.
I've found a lot of conflicting information about which way to install the grommet. Is yours still leak-free? It just makes sense to keep the spring facing away from the water inside the dishwasher. The grommet doesn't appear to have any taper so I assume spring-side down would be better in the long run.
@@subculture63 I bought two of the grommets just in case something happens to the one I installed and I needed to fix it again. So far so good with no leaks (it has only been a little over a week).
@@subculture63 That's the wrong way,the open(spring side) always goes where the liquid is, you install it with the flat side down first..The spring is stainless steel so it won't rust.
Great fix! I have a Kitchenaid KDTE304DSS0 that started leaking from the diverter valve shaft seal. The WPW10195677 part is no longer available. I ordered the TC 5.5x16x8 on amazon. Worked perfectly. The replacement is slightly taller and does not sit flush, but so far so good. I also coated the seal with plumbers grease
An exact fix for me! Thanks. Your description of near the door but not from the door was close and when I watched the dripping on my DW I was getting it from you Diverter Motor as you described and showed. Thanks again. Now I have to order the part!
This worked great for my Kitchen Aid. The spray arm assembly was a little bit different but the concept is the same. I bought a set of cheap dental pick tools at Harbor Freight and the grommet came out easily. The grommet has a little spring in a groove as does the replacement. Thank you so much!!
Thank you, Scott. I have just finished replacing the seal from a new one I got from avxseals, and the leak is fixed. Thank you again for sharing such detail procedure and the video. Sincere thanks.
Ok I used a needle nose plier and some WD-40 and finally got that grommet/washer out. I was pretty sure that was the problem as the rubber was crumbling. I ordered the grommet on Amazon for $8.23. I needed a whirlpool WPW10195677. I ran a quick rinse cycle.. no leak.. yahoo!!.. ran a full cycle... no leak. Hip hip hooray!!! Thank you for your awesome video.
In case it helps anyone, there are dishwashers which look very similar to the one mentioned in the post, but where the seal for the diverter motor shaft goes BELOW the sump (you have to remove the motor from below the DW). the seal is a TC10x18x4, which I was able to buy from Bearings Canada (there are other possibilities too, it was cheaper to get it from Germany, but with a longer shipping time obviously)
This guy made a great video. I purchased the recommended grommet from avxseals.com and replaced it in my kitchen aid dishwasher. The seal seemed to be a little thicker but it definitely worked. Thank you, not all heroes wear capes. Nov. 30, 2019.
Great Video! I wished I saw this before taking the diverter motor off lol The motor seems in good shape & no error messages were prompted on the display. So I'm thinking it's just the grommet & have that part coming. Everything put back together now just waiting for the grommet. Thank you again for such a clear & concise video which saved me $$$
Woohoo! I ordered the seal from AVX. Price has gone up. $4.17 plus $13 for ground UPS in TX. Don't care, just glad I don't have to spend $153 on the motor. (Repair Clinic.)
Hi there, You've done a good job explaining the steps in this process but it would be helpful if you could get a helper or a tripod to better center the image in the frame. It's really helpful to your viewer if the important parts don't go in and out of the picture as you do the work. This kind of framing makes your presentations look a lot more professional and help to really boost that subscriber count. Keep at it and good luck!
More like $20 to $30 solution. The grommet at Amazon is $9 to $13, and I ordered some silicone lube for $13 more. I spent about $25. Excellent video. Thanks!
Just wanted add if you have a kenmore elite dishwasher model 665.1394*, the diverter seal is only accessible from under the dishwasher and the correct size from avxseals.com is TC 10x18x4, which is different from most of the videos I've seen where you replace it from inside the dishwasher.
Thanks Scott! Nice video & nice fix. The grommet replacement did the trick without any need to pull the dishwasher (6 year old Whirlpool model wdf750saymo). I replaced the "no longer manufactured" grommet part # wpw1095677 per David Olsen (thanks,David!) with AVX Seals (avxseals.com) shaft oil seal TC5.5X16X8 ($3.30 & USPS $1.82 shipping, arrived TX in 3 days). The grommet was thicker than the original part (maybe original was worn down & why it was leaking?) but it pushed all the way in/fit nicely and best of all no more leak!
Thank you for the great video. I have a Jenn-Air and everything was going well until I lifted the red plate of the diverter motor- there is no grommet there - just the shaft from the diverter motor that the diverter sits on. What do I do now?
Thanks for video, ordered the super gold seal on Amazon, in the meantime used kitchen grade white grease “petrol gel” and loaded the hole up with it, added 2 of the tiniest rubber o rings which would go over the cheep plastic motor shaft. Test run is dry so far. Thanks Whirlpool for delaminating my linoleum floor. Cheep product selling for too much $$$, won’t even provide help or information as to this obvious failure of a part.😢
Love your video very well explained. I ordered the part TC 5.5x16x8 from bearingscanada.com and dental picks from amazon.ca only to discover my KitchenAid KUDE40FXSS5 DOES NOT UTILIZE THIS WASHER/GROMMET. This model of dishwasher has an integrated grommet on the UNDERSIDE of the sump. The grommet is glued in and can’t be removed. I had to buy a new sump ($150 Can). But now installed and leak fixed. even with the now extra washer and dental picks the cost was $350 cheaper than the repair guy quoted to fix! Thanks again for the excellent videos.
I found a round spring in the dishwasher when I was replacing the grommet. It is literally a small spring in round circle shape. I have no clue where it goes. Anyone have an idea? I tried searching but didn’t come up with anything.
Hi, just watched your video. I'm in Brazil..... it's being kind of hard to find the grommet.... i changed the diverter motor once... and the leak stopped for more than a year..... but i'm pretty sure that the problem is the grommet.... don't even know how to look a replacement one to buy it here.....but it was really good to be able to watch it...... thanks a lot
I hope this helps someone in the future. The diverter valve shaft seal, WPW10195677, is no longer available from the manufacturer. They want you to buy the whole diverter motor when all that is leaking is the seal. After a LOT of searching, I found a replacement that works perfectly. Go to www.avxseals.com and order a # TC5.5x16x8. Hope this helps.
Using the seal that David Olson recommends worked for me. Make sure that it is seated all the way down. But also know that there IS A COILED STAINLESS STEEL RING INSIDE THE ORIGINAL SEAL. TAKE CARE IN NOT BENDING IT. USE EXTREME CARE IN REMOVING IT. I USED A SMALL FLAT HEAD SCREWDRIVER. The seal is very tightly placed inside the pocket. If you bend the coiled spring you may have to buy a new divertir valve at around $60. Thanks a million Dave. Unfortunately the shipping costs $10 but the seal was only $3.
This video, plus David's information for what part to purchase at AVXSeals, was a life saver! The new grommet isn't exactly the same height, but the width seems to be right. After 3 loads of wash, I have yet to see the leak reappear.
the diverter seal is flat on one side but has a recessed groove on the other side. The video shows you installing the seal with the flat side up toward the white diverter plate. The white diverter plate has a recess that matches the other side of the seal so that seems completely wrong. My model is Kitchen Aide KDTM354DSS0, uses diverter W10476222 so it looks like your instructing people to put it in upside down. The inner hole is what wears out so maybe it won't leak regardless but I'm sure the manufacturer put the recessed ring for a reason and the seal side with the thin rubber edging should go into that recessed ring in the white diverter when it gets installed. There is no close up on the two sides of the seal, maybe yours was different. I used part WPW10195677.
I wish I would have read these posts before replacing the whole sump assembly. To make matters worse I still have a leak. I rechecked every thing I had to touch to replace the sump and it all looks good. I really wish I could just see where the water is coming from (i even tried an inspection mirror) but I can't. My next guess is to replace the grommet W10538166 Motor to sump seal . Any advice would be appreciated.
Thanks so much for sharing that part number. Sears does not list this part in any of it's diagrams. Had several people look. Wish I would have found this video earlier, as I tore down the whole thing before finding that I could have gotten to it from the top. I have a Kenmore 665.13282k117. Again Thanks!
Great help. The seal is $10 and the part is no longer available from the parts supplier. When, I went to the parts store they only sell the motor and it is $55 plus tax. Thanks again.
Apparently in Canada one cannot buy simply the grommet. One MUST buy the entire sump which cost me $150! This video is great though. Lemme know if you find a site that sells the tiny seal I need and not the entire unit.
Thank you everyone! I'm in Canada, I got free shipping using the FREESHIP coupon code from the American site (valid when you order a quantity of 5, cheaper than getting 1 shipped from the Cdn site mentioned below) and did the repair on my Kitchenaid KDTE204ESS1 dishwasher using TC 5.5x16x8. I found I had to take the dishwasher out and remove the diverter motor (only 2 screws holding that in) to get the old rubber grommet out, as I tried from inside the dishwasher first and it wasn't budging and I didn't want to risk damaging the sump housing. After taking out the diverter motor it was a piece of cake to remove the old grommet with a medium flat screwdriver and gently prying up through the hole of the grommet. Thanks again everyone saved myself $428 plus tax I was quoted by the repair guy to replace the entire sump. Running a cycle now, so far so good with no leaks!!!
Wow I spent a few hours trying to figure out the water leak on my dishwasher. And this video was just perfect. Thank you so much.
Hi Alex, I’m so glad it worked 👍
Ordered part from Amazon ($8.98) replaced it and no leak. Thank-you so much. Another happy customer.
Nice job Al😊👍
Another happy customer - fix worked great and the rubber washer came fast! Great video! Was so upset that a 4 year old dishwasher developed this horrible leak but for less than $20 I am back in business.
Very impressive😊
You sir are a god-send and a saint. Will be paying forward good deeds as much as humanly possible. Saved me hundreds (if not 1k to replace). Fixed this myself in about an hour and I'm not in the least bit mechanically inclined. Total cost - about $22 - and most of that was shipping. Thanks so much - from the easy to follow video to the links to the parts - this was just fantastic.
You are very kind, thanks so much😊😊😊😊
A well made set of instructions! I made one deviation, I removed the the diverter motor for inspection (I found the contacts needed to be cleaned) before removing the grommet. This made the removal of the old grommet much easier (and I re-installed the diverter motor before installing the new grommet). Now I have a water tight working dishwasher again - Thank you Scott!
+Alex Czuczor
Thanks Alex 👍
Just followed this video and saved >$350. Here is one more point just in case someone hasn't mentioned this. In our case, the old grommet was quite deteriorated, so when I dug it out, it disintegrated leaving behind a metal cup that is actually inside the grommet. At first, I thought the grommet was too big until I realized the old grommet metal cup was still inside. Thanks!
Great info David😊
That's where I am at now :( spring out, balck bits out. How did you get the metal cup out?
@@jianghuang3322 just carefully dug it out with 2 small flat head screwdrivers...but that was a year ago...so many repairs ago!
@@sullyprudhomme Thanks! Corkscrew did the magic for me and I hope this new seal lasts.
You sir - without your comment I would not have been able to get that rascal grommet in all the way!! THANK YOU!!!!
Thanks for the video. It took 45 minutes of painstaking fiddling to dig out the old grommet. Took a week to get a new grommet ($15 plus shipping). After another 45 minutes of trying to get the new grommet in place, I gave up and called a repairman. Best money I ever spent.
Thank you Scott and David! The instructions Scott gave in this video explained perfectly how to replace the motor seal, and now that the new one is in the leak has stopped. Like others who commented, I did not have the dental pick to pull out the old seal, so I mangled it pretty well using a screwdriver. Thank goodness the replacement seal recommended by David Olson from AVX comes with a new spring in the grommet!
You can get the seal and have it shipped from AVX for a total of $8.48. Look in shipping options and choose USPS envelope. Unless you absolutely need your dishwasher repaired by tomorrow, this will save you around $11.00.
Great info.
Thanks Phil👍
Great video. No detail overlooked. Plus, you have a very nice and soothing voice along with the soft music, I was calm and had no stress by the end of video. Thank you for these videos!
Thanks so much Loretta,
That’s my goal to help people feel calm about the process😊
Worked great. Saved me a fortune. Took like 5 min. Ordered on amazon. Ordering a spare. Thank you
Thank’s So Much Dave, I’m so glad it worked and saved you time and money 😊 I hope you’ll click here to support us by joining our Channel: th-cam.com/channels/GpInAejvpfVVE4FHB_L-Dg.htmljoin
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It’s just $5.00
I never comment on TH-cam but I have to on this video. I ordered a new grommet on Amazon for around $10. I followed the video step by step from taking everything apart to putting it back together again and I am so happy to say that it fixed my leak. I am so glad I found this video. Thank you very much for sharing, saved me money.
I am not sure how many people have used this already! I recently bought a used dishwasher on facebook market place to save money, identical to the one in this video, and discovered its leaking eventhough the listing said its in mint condition. This video totally saved me! I ordered the part from amazon and eventually managed to get the old piece out and insert the new one! and viola! thank you!!
Thanks so much Leila😊
@@QuickAndEasy5MinuteAppliance I mean it!! I am in IT and know zero about dishwashers!! you should be super proud of your video! I specially like when you remove or place any piece back, you actually say which direction to turn, in my case that saved the day!! thanks again :)
That is Awesome Leila, it’s such a nice feeling to fix it yourself😊😊😊
Hi Leila, I hope you can join Our Channel Membership To Get More Valuable Fix-It DIY Info. Here’s A Link To Find Out more: th-cam.com/channels/7fBqy8806u1r0NpPv_fQ2w.htmljoin
Wow! What are the odds of finding a video on how to fix the exact same model with the exact same problem? The grommet came in the mail today and the dishwasher is running fine. Thanks for posting this and for saving me a lot of time, headaches, and money!
Thanks so much Tim👍😊
Another happy customer here! Thank you for this great video. Also had a hard time removing the seal as well (little bit at a time), but still, such a better way to do the job. So glad I decided to go to youtube to see how to replace the whole diverter motor, then luckily found this video. It's a always a pain to pull out a dishwasher, and you're never sure what it will do to the old clamps/hoses. From the top was definitively worth it! Thumbs up all the way! Not sure why you have some thumbs down??? Mad appliances repairmen?
Awesome,
Thanks for the feedback👍
Thank you so much for this video; my wife and I were able to do the swap in 15 minutes (used pumpkin carving tools to get the old grommet out) and no more leaks! I found a replacement grommet on Amazon. Thanks again!
Nice job👍😊
I have a Kenmore 665.13262K112 and the TC5.5x16x18 worked perfectly. No more leak. The Www.bearing.canada worked for me. They now have a much cheaper Canada Post shipping option which took only 2 days. Thank you Scott for the video and to those who commented. It is true that the hardest part is removing the seal. I used a cork screw as recommended by nrbarkus and was very careful, as pointed out in some of the comments, in avoiding damage to the surrounding plastic.
Thanks so much for the information Andre,
We really appreciate it.
yup corkscrew did the trick for me too. Saw some scratch on the plastic sourrounding probably from my earlier effort with a screw nail and various screw drivers. Seems not damamging as the new seal is not leaking yet, 3 washes now.
Thanks for the very useful video. I want to share my recent experience here.
My Whirlpool dishwasher WDT910SAYE2, has been leaking for probably many days before I realized it. After some research, I found this video and tried to remove the little diverter shaft seal. I bought a dental tool set for this. But I simply could not take it off. Later after took everything apart I found I put the dental pick too deep, it actually went through the bottom plastic where the seal sits on, so I was trying to pull the whole bottom of the dishwasher with my dental pick. When you try to pick it, do not go too deep. It will still be tight, but I think it is possible. Good luck to you!
What I want to share here is, even if you could take out the seal, better still check the bottom. I end up pulling out the whole dishwasher and lay it down by the side, took out the diverter motor, found the diverter motor has already accumulated some residual and rust due to multiple days of leaking. I ordered the sump part (comes with the little seal) and the diverter motor, then when I try to replace these (following the video by ApplicancePartsPros), I found my main motor's grommet has a whole in it, so I have to place another order for the grommet as well. If I knew it, I will simply order a whole sump + pump + motor assembly, which comes cheaper than ordering different parts separately, and they are all new and pre-assembled together, much easier to replace. Lastly, when putting the sump back in, you have to push down really hard.
Lessons learned:
1. Check for leaks from time to time, or get some water leak detector to do the job.
2. When picking out the seal, do not go too deep.
3. Better still check the whole bottom for any other faulty parts.
4. Check the prices, ordering the whole assembly might be a wiser choice.
Great advice,
Thank you😊
We used this diverter shaft seal(the one David Olson mentions): Shaft Oil Seal TC5.5x16x8 Rubber Covered Double Lip w/Garter Spring ID 5.5mm OD 16mm 5.5x16x8 5.5 x 16 x 8 mm, from AVX seals for $3.63 plus the cheaper USPS shipping(click on other shipping options) of $2.84 for a grand total of $6.47. The part was ordered on a Tues. evening and arrived Saturday morning with the mail. We have a Whirlpool WDT720PADM2, about three yrs old, the shaft seal is working like a charm!
I rarely post comments on TH-cam but I am so pleased and grateful to you, Scott, and also David Olson for the EXCELLENT and extremely helpful information you've provided on the replacement of this simple seal. Your video is well done, Scott, and David Olson's post about the seal he obtained from AVS Seals is equally helpful. The AVS seal works PERFECTLY on my Whirlpool dishwasher, model WDF760SADM0.
Thanks so much John👍
We had the Leaky seal problem very easy to fix. After repairing I purchased a $10 battery operated leak detector slid it under the dishwasher and set a reminder for one year to replace the battery just a small peace of mind.
Great idea😊
Not a drop! Thank you so much. Your advice worked perfectly on my 5 year old Kitchenaid KUDE48FXSS5 dishwasher. The seal was totally rotten and falling apart. The $5 AVX Seals part beats the unnecessary $60 diverter motor or the ridiculous $450 service call. Getting the original factory seal out was tedious and frustrating without the cool dental pick you used (it took me an hour of tinkering with an optical screwdriver and needle nose pliers to not damage the plastic housing around the seal), but taking the dishwasher out completely to replace the diverter motor would have been nightmarish. So I'll get over it. The miracles of the internet, couldn't have done this 10 years ago. Great video!
I have the same your dishwasher model #, and problem too. I went to AVX seal part, and I couldn't find and don't know which one? Please let me know the detail to find it. Thanks
A D Go to Amazon and enter WPW10195677 in their search box. It’ll come up for about $12-14.
You saved our dishwasher! We were able to replace it ourselves. So far so good. Ours cost $17 on Amazon because it’s discontinued. Even though the washer is only 3 years old. We also found a tray to put underneath in case it leaks again. Fingers crossed. Thank you!
Nicely Done😊👍
FYI, quick tip, thought I would share, Just did this repair yesterday on my 10 year old LG Dishwasher. My grommet looked fine to me, but I went ahead an ordered a replacement online with a 2 day delivery turn around. In my haste to fix, I had forgotten about my local appliance parts store that normally has about any part that you would need. So, instead of waiting on new part, I took the grommet and the housing gasket to the store to see if they had it. Unfortunately he didn't have the parts in stock but, the owner gave me a tip to try and told me to go to the auto parts store and buy a tube of Silicone RTV that is used on engine gaskets and put a coat around the gromment and housing gasket, reinstall and let them set for a few minutes, reassemble DW and run a quick rinse cycle and that should fix your leak.
This fixed my leak !! Cost me $8.00 for the silicone RTV. So, if your grommet and gasket look ok when you remove them, give this fix a try !! Worked for me and potentially save us $600-$800 for a new dishwasher !!
Great info. Chris,
Thank you 😊
Thanks 👍👍👍. It stopped my leak. The gasket was hell to get out. But i didnt do it right. Once i shredded all the rubber out i saw metal which is part of the gasket. Didn't know that. But figured it out and it came out. Very helpful video, thanks and much appreciated.
Nice job Bryan😊
Had the same issue.
This video showed me how to get to the seal, remove it and replace it. I did mixed the leak. The seal part # he gave at the beginning of this video was the right seal for my dishwasher. The appliance repair store wanted to sell me the whole unit for around $95.00, that they did not have or sell just the seal. I found the seal on Ebay for $6.00.
Scott The Fix It Guy. Thank you.
Wow, very impressive 😊👍
Thanks for the video. Grommet came in a day. Less than 30 sec install and no more leak.
Wow, that’s fast👍😊
Thanks this saved me so much time and money. Unfortunately the seal is now over 30 dollars but at least that is cheaper then the damage that I was going to have to deal with
Same here. Just replace one for 39$.
@@mikekobelskyy169 where did you order from?
Thanks to you today (2/5/18) I finally finished fixing my Kenmore Elite dishwasher. After I watched your video, I ordered the grommet. I was not able to remove the old one so, I decided to order a new diverter thinking the grommet would be attached to it. It wasn't. I removed the old diverter to make it easier to remove the old grommet and to my surprise it worked. I installed the new grommet as well as the new diverter, reinstalled all the parts inside the dishwasher. Wonderful video. Thank you!
Excellent ,
Thanks Angela😊
Where did you order the grommet from? I am unable to find it anywhere since it is a discontinued item.
Wow! I'm so glad I found this video, because this spoke exactly to my problem. Unfortunately, the price has gone up on the part ($9.99) but still 100% worth it!
Nicely done Timothy👍
@@QuickAndEasy5MinuteAppliance Thank you so much, for the complement and the video :).
Scott, you are my Hero! The rubber washer was solid (not soft anymore. Had to cut and pull it out. Bought 3 new washers from avxseals. Took maybe 10 minutes from beginning to end. Thank you! Joe from Wauwatosa, WI
Awesome job👍
Your video saved me at least $100 bs sears service call diagnostic visit and a stranger in my home during corona virus times. It definitely was not as easy as you made it look but this actually worked and I’m so thankful you shared this.
Thanks Steve😊
Very happy to hear that I don't have to pull this dw out and replace the $80 diverter motor. Thank you! Keep up the great work!
Thanks Zach
This is a great DIY. If your washer is leaking and you have to order the gasket, then you can remove the diverter assembly and Teflon tape the shaft to create a tighter fitting seal and prevent leaking during the interim while you are awaiting the replacement seals to arrive. Good luck to all.
Wow,
Great idea👍
i replaced the seal but its slowed the leak only, would the teflon tape be kept on for ever?
Great video and truly a huge money saver. Hasn't leaked since. We do have a slightly different model (2015 SS tub Gold Series) but its essentially the same process. Everything pops out and pops back in like nothing happened. Ordered the part on Amazon for a few bucks and it came in one day. Be careful not to drop the new seal into any of the many holes present in the dishwasher because its annoying to retrieve (It can happen to anyone at any time during the process). Old seal was also difficult to remove as it was pretty much falling apart. Putting in the new seal however definitely needs some sort of lubricant be it soap or rinse aid to really get it flush (as stated in the video) while still requiring plenty of elbow grease (trust me on this one. It won't slide in dry).
Not all heroes wear capes, some just post amazing youtube fixes!!! YOU ARE AMAZING - thank you so much for your detailed and precise instructions!!!
Thanks so Much Bethany😊😊😊
Thanks so much, saved me from replacing the whole assembly! Saved $170.
Thanks Jason😊
It took me two tries to get one that worked. The first grommet was taller than the oem one and it was a slightly narrower, meaning it wasn't a tight fit. It had the tightening spring inside, but still didn't work, it let out as much water as the worn-out oem grommet. I ordered another from a different company and it was a much better fit. Worked like a charm. The better fitting one cost $20 though, got it on eBay. Still worth it.
Thank you for this awesome fix. This is exactly what I needed for my leaking Kenmore Dishwasher. Saved me hundreds of dollars 💵
I love it😊😊😊
Thanks for making this. I had removed the diverter motor to make it easier to replace the circulation pump, after putting things back I had this leak issue. This was a nice easy way of making this fix (much simpler than pulling the DW back out).
Thanks so much Lance👍
@@QuickAndEasy5MinuteAppliance does the open groove in the diverter seal go up or down? I think I put it in upside down.
Thx Scott you saved me over 100$ as another video said i had to replace the sump part to just change the grommet seal.
You're true hero! Wish I didn't pull the diverter motor off from the bottom from the get-go but nonetheless great video appreciate the straight to the point get the job done directions!
Thanks Zach😊👍
Thank you so much! I was about to purchase a new dishwasher until found this video. I purchased TC5.5x16x8 Grommet for $10 and no more leaks.
Awesome,
Thank you
Thank you, Thank you, Thank you. What a perfect solution! Saved me from tossing out our Kenmore dishwasher that leaked and damaged our hardwood floor. David Olson's recommended shaft seal fit perfectly. Much appreciated.
Thanks so much Ramram👍
Ramram R can you tell me where you got the parts from
Thanks. Watched you, checked mine,, reset the seal. Works fine. It was moved during the drain pump replacement.
Nice job😊👍
Followed this to fix my leak, definitely stopped the leak. For getting the old seal out, I tried several things but eventually got it out with a corkscrew. The only issue I have now is i hear a groaning when my diverter turns. I'm waiting to see if that's the motor going bad or just getting used to its new tight-fitting grommet... Thank you for this information!!
Good idea👍
Same issue here. th-cam.com/video/vTfHXFh1Qrw/w-d-xo.html
Yeah corkscrew did the magic for me!
Thanks a lot for your video. This fixed my issue- and I didn't have to replace the diverter!
Excellent!😊😊😊
Thanks a lot. This did the trick for me and it was $100+ service call.
That’s what I like to hear😊😊😊
I'm doin this right now on a Sunday morning...I'll keep u updated
Please do!👍
Thank you. That is exactly what is causing the leak in our dishwasher. Time now to get at that seal grommet thingy.
Nice job Craig👍
You just saved me a bunch of money and a ton of time.
Thanks so much Anthony👍
This is EXACTLY what I needed! Thank you so much for your help! Your video was easy understand and to the point.
Thanks so much for your feedback😊
Nailed it. Excellent instructions and saved me repair/ replace $. Thanks!
Thanks so Much Michael😊👍
Worked great. Took a while to find the part and order. My Kenmore Elite had differnt metal clips to push out on the back and ceiling walls instead of a screw. The diverter seal was tough and did not come out easilyt. It had a composite spring inside and metal ring on the outside. Leaking stopped immediately, and it was leaking A LOT. Hard to believe some much water leading through a small seal. Victory.
Hey, im thinking I have the same Kenmore as you. Would you be able to share the part number? Thanks
Many thanks for the video and the recommended part. Although my Kenmore Elite required a little different internal spray removal, it was easy with the help of your video. Like many people said, 5 minutes to take it apart and another 5 to put it back together. Something I read elsewhere here is that the grommet/seal may be installed upside down by the factory and that is why they fail after only a few years. My seal had the metal spring facing up into the dishwasher, it failed after about 4 years. When I installed the replacement seal I made sure the spring was facing down, away from the water inside the washer. Hopefully this one will last more than 4 years. No leaks so far.
Thanks Michael😊
I've found a lot of conflicting information about which way to install the grommet. Is yours still leak-free? It just makes sense to keep the spring facing away from the water inside the dishwasher. The grommet doesn't appear to have any taper so I assume spring-side down would be better in the long run.
@@subculture63 I bought two of the grommets just in case something happens to the one I installed and I needed to fix it again. So far so good with no leaks (it has only been a little over a week).
@@subculture63 That's the wrong way,the open(spring side) always goes where the liquid is, you install it with the flat side down first..The spring is stainless steel so it won't rust.
Great fix! I have a Kitchenaid KDTE304DSS0 that started leaking from the diverter valve shaft seal. The WPW10195677 part is no longer available. I ordered the TC 5.5x16x8 on amazon. Worked perfectly. The replacement is slightly taller and does not sit flush, but so far so good. I also coated the seal with plumbers grease
Nice job Bill👍
An exact fix for me! Thanks. Your description of near the door but not from the door was close and when I watched the dripping on my DW I was getting it from you Diverter Motor as you described and showed. Thanks again. Now I have to order the part!
This worked great for my Kitchen Aid. The spray arm assembly was a little bit different but the concept is the same. I bought a set of cheap dental pick tools at Harbor Freight and the grommet came out easily. The grommet has a little spring in a groove as does the replacement.
Thank you so much!!
Thank you, Scott. I have just finished replacing the seal from a new one I got from avxseals, and the leak is fixed. Thank you again for sharing such detail procedure and the video. Sincere thanks.
You’re welcome👍
Thank you for the detailed video. The hook tool idea was awesome. That made the job very easy.
Thanks so much😊
My 5 years old KitchenAid Dishwasher leaking problem has been fixed. Thank you !!
Ok I used a needle nose plier and some WD-40 and finally got that grommet/washer out. I was pretty sure that was the problem as the rubber was crumbling. I ordered the grommet on Amazon for $8.23. I needed a whirlpool WPW10195677. I ran a quick rinse cycle.. no leak.. yahoo!!.. ran a full cycle... no leak. Hip hip hooray!!! Thank you for your awesome video.
+Tootsie Wilde
Excellent News😀
Thanks so much👍
Thank you! This just saved be about $70.00!!!
Awesome,
Thanks Andrew👍
In case it helps anyone, there are dishwashers which look very similar to the one mentioned in the post, but where the seal for the diverter motor shaft goes BELOW the sump (you have to remove the motor from below the DW). the seal is a TC10x18x4, which I was able to buy from Bearings Canada (there are other possibilities too, it was cheaper to get it from Germany, but with a longer shipping time obviously)
This guy made a great video. I purchased the recommended grommet from avxseals.com and replaced it in my kitchen aid dishwasher. The seal seemed to be a little thicker but it definitely worked. Thank you, not all heroes wear capes. Nov. 30, 2019.
Thanks so much Kevin
Can’t seem to navigate this website. How did you find this grommet?
Hi ! Thank you for your video. I went to buy the grommett today and my dishwasher is now fixed . Merry Xmas☺️🌲☃
Excellent , thank you⛄️🎄😊✨
Great Video! I wished I saw this before taking the diverter motor off lol The motor seems in good shape & no error messages were prompted on the display. So I'm thinking it's just the grommet & have that part coming. Everything put back together now just waiting for the grommet. Thank you again for such a clear & concise video which saved me $$$
Thanks so much! Saved me what certainly would have been a hundred bucks just to have a tech get to my door :)
Excellent, thank you 😊👍
Fantastic video!! Thank you for taking the time to memorialize it and let us know.
Thank you for this awesome instruction video.
You’re very welcome 😊👍
Thanks a lot Scott, this is a excellent video 👍👍. With the shaft seal David recommended my DW is not leaking anymore. Appreciate it!!
Heat shrink on the diverter valve shaft at the seal with a dab of grease works miracles.
Oooh,
Good idea.
Thinking outside the box😊😊
Thanks. Saved 300$ Cheers mate.
Great job Jason 😊
Woohoo! I ordered the seal from AVX. Price has gone up. $4.17 plus $13 for ground UPS in TX. Don't care, just glad I don't have to spend $153 on the motor. (Repair Clinic.)
Worked exactly as the video showed. Thanks
Thanks so much👍
Thank you very much Scott for your generosity. Good guy
I ordered The grommet today
Excellent 👍
Thanks for a great video! Do you know where I could find the seal? I cannot seem to be able to put the right search together to find one.
Hi there,
You've done a good job explaining the steps in this process but it would be helpful if you could get a helper or a tripod to better center the image in the frame. It's really helpful to your viewer if the important parts don't go in and out of the picture as you do the work. This kind of framing makes your presentations look a lot more professional and help to really boost that subscriber count.
Keep at it and good luck!
Ths was a great video. The only thing it doesn't say which way the grommet goes in. Does the hard side go up or down? That's my only question.
Either way works👍
More like $20 to $30 solution. The grommet at Amazon is $9 to $13, and I ordered some silicone lube for $13 more. I spent about $25.
Excellent video. Thanks!
Just wanted add if you have a kenmore elite dishwasher model 665.1394*, the diverter seal is only accessible from under the dishwasher and the correct size from avxseals.com is TC 10x18x4, which is different from most of the videos I've seen where you replace it from inside the dishwasher.
Weird I have a 665.15693 and mine was right on the top and looks exactly like this video inside other than it is a stainless tub.
Thanks Scott! Nice video & nice fix. The grommet replacement did the trick without any need to pull the dishwasher (6 year old Whirlpool model wdf750saymo). I replaced the "no longer manufactured" grommet part # wpw1095677 per David Olsen (thanks,David!) with AVX Seals (avxseals.com) shaft oil seal TC5.5X16X8 ($3.30 & USPS $1.82 shipping, arrived TX in 3 days). The grommet was thicker than the original part (maybe original was worn down & why it was leaking?) but it pushed all the way in/fit nicely and best of all no more leak!
Thanks John👍
Thank you so much for the video saved me so much time and money!!!
Excellent
Thanks so much😎
Awesome. I hear a cute little baby in the background !!!!
Thanks so Much Andrea❤️😊
Which way is should this grommet be installed? Groove side up or down?
Either way works but groove side down might be slightly better 😊
Thank you for the great video. I have a Jenn-Air and everything was going well until I lifted the red plate of the diverter motor- there is no grommet there - just the shaft from the diverter motor that the diverter sits on. What do I do now?
Thanks for video, ordered the super gold seal on Amazon, in the meantime used kitchen grade white grease “petrol gel” and loaded the hole up with it, added 2 of the tiniest rubber o rings which would go over the cheep plastic motor shaft. Test run is dry so far. Thanks Whirlpool for delaminating my linoleum floor. Cheep product selling for too much $$$, won’t even provide help or information as to this obvious failure of a part.😢
I should add that I removed and reinstalled
The old seal in grease + 2 baby o rings and snapped the cover back on as I wait for a replacement
Nicely done 👍😊
Love your video very well explained. I ordered the part TC 5.5x16x8 from bearingscanada.com and dental picks from amazon.ca only to discover my KitchenAid KUDE40FXSS5 DOES NOT UTILIZE THIS WASHER/GROMMET. This model of dishwasher has an integrated grommet on the UNDERSIDE of the sump. The grommet is glued in and can’t be removed. I had to buy a new sump ($150 Can). But now installed and leak fixed. even with the now extra washer and dental picks the cost was $350 cheaper than the repair guy quoted to fix! Thanks again for the excellent videos.
Great job😊😊😊
Super helpful. Thank you so much for making such a great vid.
Thanks so much👍
After I pull the old seal and inspect it. Will it b obvious that’s the problem? Or should I just replace the seal and hope that fixes the problem?
I would just replace the seal. 90% of the time that’s it😊
I found a round spring in the dishwasher when I was replacing the grommet. It is literally a small spring in round circle shape. I have no clue where it goes. Anyone have an idea? I tried searching but didn’t come up with anything.
It’s part of the old grommet👍
Hi, just watched your video. I'm in Brazil..... it's being kind of hard to find the grommet.... i changed the diverter motor once... and the leak stopped for more than a year..... but i'm pretty sure that the problem is the grommet.... don't even know how to look a replacement one to buy it here.....but it was really good to be able to watch it...... thanks a lot
Can you check the comments on the video?
The viewers show 3-4 places to order it online.
Gonna give it a try
Called to find a part from whirlpool no luck
Will try the other places suggested
Thanks
I hope this helps someone in the future. The diverter valve shaft seal, WPW10195677, is no longer available from the manufacturer. They want you to buy the whole diverter motor when all that is leaking is the seal. After a LOT of searching, I found a replacement that works perfectly. Go to www.avxseals.com and order a # TC5.5x16x8. Hope this helps.
Thank you
Thank you.
Using the seal that David Olson recommends worked for me. Make sure that it is seated all the way down. But also know that there IS A COILED STAINLESS STEEL RING INSIDE THE ORIGINAL SEAL. TAKE CARE IN NOT BENDING IT. USE EXTREME CARE IN REMOVING IT. I USED A SMALL FLAT HEAD SCREWDRIVER. The seal is very tightly placed inside the pocket. If you bend the coiled spring you may have to buy a new divertir valve at around $60. Thanks a million Dave. Unfortunately the shipping costs $10 but the seal was only $3.
Thanks!
This video, plus David's information for what part to purchase at AVXSeals, was a life saver! The new grommet isn't exactly the same height, but the width seems to be right. After 3 loads of wash, I have yet to see the leak reappear.
Thank you Scott!! You sir are awesome !! Worked like a charm!!
Thanks so much Frank,
I’m so glad it worked for you😊
Perfect solution. Save me a lot of money.
Thank you so much.
Thanks Syed👍
the diverter seal is flat on one side but has a recessed groove on the other side. The video shows you installing the seal with the flat side up toward the white diverter plate. The white diverter plate has a recess that matches the other side of the seal so that seems completely wrong. My model is Kitchen Aide KDTM354DSS0, uses diverter W10476222 so it looks like your instructing people to put it in upside down. The inner hole is what wears out so maybe it won't leak regardless but I'm sure the manufacturer put the recessed ring for a reason and the seal side with the thin rubber edging should go into that recessed ring in the white diverter when it gets installed. There is no close up on the two sides of the seal, maybe yours was different. I used part WPW10195677.
I wish I would have read these posts before replacing the whole sump assembly. To make matters worse I still have a leak. I rechecked every thing I had to touch to replace the sump and it all looks good. I really wish I could just see where the water is coming from (i even tried an inspection mirror) but I can't. My next guess is to replace the grommet W10538166 Motor to sump seal .
Any advice would be appreciated.
Thanks so much for sharing that part number. Sears does not list this part in any of it's diagrams. Had several people look. Wish I would have found this video earlier, as I tore down the whole thing before finding that I could have gotten to it from the top. I have a Kenmore 665.13282k117. Again Thanks!
Thanks Chad, I’m glad it worked👍
Great help. The seal is $10 and the part is no longer available from the parts supplier. When, I went to the parts store they only sell the motor and it is $55 plus tax. Thanks again.
You’re welcome
Apparently in Canada one cannot buy simply the grommet. One MUST buy the entire sump which cost me $150! This video is great though. Lemme know if you find a site that sells the tiny seal I need and not the entire unit.
The US Amazon site will send you one👍
Thank you everyone! I'm in Canada, I got free shipping using the FREESHIP coupon code from the American site (valid when you order a quantity of 5, cheaper than getting 1 shipped from the Cdn site mentioned below) and did the repair on my Kitchenaid KDTE204ESS1 dishwasher using TC 5.5x16x8. I found I had to take the dishwasher out and remove the diverter motor (only 2 screws holding that in) to get the old rubber grommet out, as I tried from inside the dishwasher first and it wasn't budging and I didn't want to risk damaging the sump housing. After taking out the diverter motor it was a piece of cake to remove the old grommet with a medium flat screwdriver and gently prying up through the hole of the grommet. Thanks again everyone saved myself $428 plus tax I was quoted by the repair guy to replace the entire sump. Running a cycle now, so far so good with no leaks!!!
Nice job Philip😊