As you know, Mark NIRVC is NUMBER 1 for us also and thank you for leading us to them back in 2020. We have been so satisfied by the way they have treated us. From placing our order for our Dutch Star at a rally in Auburndale. To all the time over the last two years of service and warranty work. They just make you feel part of the family. Yes being able to watch and talk to the tech is such a great thing. Brett’s has put together such a great team. Yes Todd Springs is everywhere. When your back in the paint area say hello to Dobie and Dylan for me…glad all your repairs are going to meet your approval. I bet it was fun but nervous watching. Great video…
I know it sounds a little cliche, but we really do feel like family! Now of course family doesn't charge you an hourly rate and provide sewer, water and electric,. BUT that is pretty much were the difference stops. NIRVC will help make your RVing life, dream, adventure and travel as smooth as it can be in a house that moves around on today's bumpy roads!
My point- why is a relatively new coach from Newmar having this issue? Kirkchubbs can sing all she wants, but why pay that kind of money to have this problem? It’s so basic.
@@Traveler1959 The reality is that this tank was installed in June of 2013, in our 2014 Newmar. Somewhere between then & when I discovered it leaking (About July 2023) it has failed. Nothing lasts forever. We got unlucky and won the prize. I know of NO OTHER NEWMAR OWNERS that had a black or gray tank leak,..........so it is a statistical anomaly.
WOW! There is nothing more satisfying than to see two pro's working together for a most beneficial outcome. RVing is not for the timid. As the saying goes, "hose clamp $1.00...knowing where and how to place the hose clamp $100.00". Another great video.
You can always tell when a place has professional mechanics and technicians working there when they ALL: have tool boxes that look like Mac and Snap-On Tool Company commercials!
Huge respect for Dean! I always cherish a tech that thinks outside the box on how to make it better and puts in the effort. It's awesome you were there Mark to communicate with Dean your wants and desires and also good eye Mark noticing things that could be future issues. Its also really nice you have such a good relationship with your shop. I owned a Body Shop for 40 years so needless to say I loved this video. Great job to all!!!
Thanks for watching guys, and the great comment. Body work is one of those things that after you get into the job, things can start to go south! I tip my hat to your profession.
Myles is looking good! Glad you two had an expert working on your repairs and that he was also able to tackle some of those other job while working on the primary concern. The more I watch your products and hear your endorsement of NIRVC, it makes me want to seriously consider them when it comes time for us to move up from our travel trailer to a motorhome. Thanks you guys!
We always try to show the entire experience, and trust us, the repairs aren't cheap. But I have found since RVing that the most expensive one is the one that wasn't done right, and they won't set up to make it right. We have had things done at one NIRVC and later adjusted at another NIRVC. Our experience this past few weeks at NIRVC-Atlanta has the feel of being at the Newmar Factory Service Center. The difference is the Mothership is booked up for a year, and NIRVC is ready when you are.
That was amazing watching the disassemble and reassembly! Sometimes I think about being an RV Tech... but when I try fixing things in my "Bricks & Sticks" and make that "3rd Trip to Home Depot" I'm not so sure that I could make a living if I did this every day!!!! Myles is looking great and getting so many upgrades! Keep sharing! We love watching this journey!!! ~Big C in the DP 📢 ::: Air Horn 📢 ::: ::: Air Breaks! ::: 🚌🚌🚌
Your videos have showed me over the years that I made a really good choice buying a 2000 Monaco dynasty. I have not had near the number problems that you have and I also live full-time in my coach.
Enjoy watching all of the improvements/updates/corrections to your coach/home. The coach looks great. Looking forward to seeing the ceramic coating video.
Great video and very enlightening. We are currently at NIRVC in Vegas having some repairs completed and chasing a water problem in front of our rear tires too. It's good to show people that it can happen no matter what brand you have. You both have come along way since the very early days and I and many others I'm sure appreciate the time and effort you put towards this. Thank you again for doing such a great job to both of you...
We love Dan. He's a miracle worker. So glad that Dean got the rig back in shape. What an amazing job. We were looking forward to seeing you at the FCOC rally in Myrtle Beach. I guess this work took longer than anticipated. Looking forward to the ceramic and Li video(s). Safe travels!
Wow myles is looking great! Shining like new money! I also have a wonderful thought I met Mark and Sue at Nationale indoor Rv back in 2016 in Atlanta looking great guys.
That was a memorable adventure all three of us had waiting on repairs! How is that custom "Dallas Cowboys Special Edition Motorhome" of yours holding up buddy? We are close to going broke,........but still loving it!
You’re right Chan Man. Prevost and Newell have nice water headers with a separate shut off valve for each destination. They don’t have too hide them either. Makes DIY easier.
In my next life, I am going with them! Our maybe one of the Newell, Foretravel or Prevost Bus Converters needs a Brand Ambassador? Call me,........or contact me,...........ourjourneyinmyles@gmail.com
Thanks for sharing the other side of RV ownership. It’s not about all the new experiences, making new friends and amazing sunsets. Enjoying this lifestyle comes with a price. And like you, for us it’s worth every penny for the peace of mind. Our 2008 Newmar has brought us some repair challenges but despite each of them, we still travel on with bright smiles and a lust for each new RVing day. Thanks!
My hats off to you mark that you stay so calm through all of this. Not many people take care of a rig like you do. It looks good safe travels Wish you the best. I hope we run into you One day.
Thanks 👍 Tan Man from the ChanMan. We really so no other way to do things. We need to stay on top of our repairs as we go along so they don't bury us one day. When it finally gets to be too much, we will then sell Myles with clear conscience. We are not even close to ever talking about throwing in the towel!
Great job mark and Sue on the video. Loved your input to Dean. You both did a great job on fixing the grey water tank. Hopefully it is still working. Now Myles looks almost as good as new. Just need done with what you what done to Myles. Hope you had a great veterans day weekend. Safe travels and have a great week and see you next week.
We are currently in the lot site# 1 at NIRVC waiting on our warranty service to ok the work we need. We would love to see you some time, love your videos. ❤
Hey Tom. Let's catch up so I can learn what happens when your inverter dies. You can educate me on what all stops working, and how being in a campground with FHU is affected. I will then inform our viewers, and say I knew all this by myself. Just sayin',......
Good video 😊 unbreakable the attention they had to repair your tanks and make changes so no more problems I wonder what the assembly of a new Newmar tanks and plumbing I hear that most manufacturers are having problems with quality control and no owner like you that's proactive on making sure there rig is ready for travel safe travels 😀
The reality is that this tank was installed in June of 2013. Somewhere between then & when I discovered it leaking (About July 2023) it has failed. Nothing lasts forever. I got unlucky and won the prize. I know of NO OTHER NEWMAR OWNER that had a black or gray tank leak. Thanks for watching Stephen.
Great video and documentation! Yes - agree 100%…if you are in there…replace with all new fittings and hardware…why not…potential less issues later on. Happy you guys are all fixed up - I can only imagine the stress and anxiety. I was watching the section of the RV under the awning…saying to myself…”wow…for a ten year old coach…and the dark colors…it looks really nice!” Safe travels - definitely want to see the ceramic coat video. Thank you!!!
We decided that the paint job was still in such good shape that we would invest the time and money to clean, buff and polish the "look" and "shine" that we have left in the finish. We would help to preserve it for as long as possible for as many years as we can with the Ceramic Coating process.
Brilliant idea pulling that useless shower! You guys have incredible patience. Thanks for showing us the way to get repairs done properly. They are amazing! Brendan & Lena
Thanks for watching! Dean was awesome to work with. He never flinched once, no matter what I asked him to fix up. Having it better after the repair takes some of the sting out!
Thanks for the video. Clearly and I RVC knows what they’re doing. Seems to me that Newmar should cover some of this given that the rubbing from the wires and the seam failure with the cause of the leaks as well as the aqua hot issue. Those are not where issues those are defective design and/or installation issues. We have a 2020 Dutch star, and I have added tons of that protective foam to areas where I’ve noticed rubbing
I guess after 10 years, and the fact that Newmar didn't make the tank, I caulk it up to just being the unlucky sole that won the "leaky tank" lottery! The swimming pool noodle foam spacer trick is an RVers best friend.
Like I said Ken, if we took the cover off your Newell wet bay panel, it would probably look like space shuttle piping inside! For all I know, you might even have spare gray & black water tanks!
Always enjoy your videos and I have learned much from your experience. Your coach paint finish looks great! Can't wait for the video on the ceramic coating process. Thanks!!!
We are about the finalize the options on our new Dutch Star. Should I not get the hot water line to the generator compartment and use the outdoor shower? @@OurJourneyInMyles
@@mattross7221 I would think the hot water to the generator compartment is better. Easier to use, much less hose & screwing around. I don't think Newmar has a HOT/Cold shut off option in the wetbay,......its aways just a dog wash & sewer hose washing device. WE NEVER WASHED THE SEWER HOSE with that thing. I NEVER have seen one person using theirs in 6.5 years. We use grey water, or clean black flush water to flush the sewer hose before disconnecting & storage,......good enough,.....it will be dirty again soon!
Awesome! Thank you for the kind comment! Watch for our Ceramic Coating application this Sunday, and our HUGE lithium battery upgrade in a month and a half!
Glad to hear that you’re tank repair went smoothly. Just wondering why stainless steel tanks were not considered as an option. I’m guessing NIRV does not have a metal fabrication shop. Could have farmed it out to a local shop. Welding stainless steel requires a special welding equipment, if my memory serves me oxygen free atmosphere around the tip of the torch. With the new cnc table computer guided laser cutting, should be no problem. It’s not like we’re building a submarine with a screen door, no pun intended. Thanks for sharing and safe travels 25:09
The OEM tanks were the easiest option for me to go with. I just wanted to be in & out of the shop as quick as possible. Getting custom tanks made would have really complicated things in the shop. Now if I was a boat,.......I would have looked into that!
I don’t want to rain on the parade, but we use braided stainless steel hose’s all the time for racing cars. That are designed specifically for high heat and pressure. I know, you have to wonder about Newmar engineering department. Especially when accessing those hoses for repair are extremely hard to get to. Kind a falls short in my mind. Especially when you’re your spending a half a million and up for a camper. Braided stainless steel hoses would last the lifetime of the camper. I hope engineering didn’t spend a lot of money on that college degree.
Thanks for being such a good viewer Duffy. I didn't talk about the repair costs because the bill wasn't done yet during editing. I actually said $10K one time in the video, and then $12K later on while filming. The reality is as time goes on, and as the labor rate continues to change, it it best to talk in terms of labor hours and parts costs. This job was about 65 hours labor and $2000 parts. Our tech was always working hard, and swear he never ate, had a smoke break or used the restroom!
I didn't talk about the repair costs because the bill wasn't done yet during editing. I actually said $10K one time in the video, and then $12K later on while filming. The reality is as time goes on, (today is 11-12-2023) and as the labor rate continues to change, it it best to talk in terms of labor hours and parts costs. This job was about 65 hours labor and $2000 parts. Our tech was always working hard, and swear he never ate, had a smoke break or used the restroom! Dean was a great guy to have on our job,....
Hey, thanks! Myles paint job turned 10 years old in June of 2023. That's why we decided to give him Ceramic Coating as a Birthday Present while we were at NIRVC-Atlanta this time.
Your very detailed and informative video makes me hope I don't ever have a similar leak issue. When in the wet bay it appeared you had a combination of pex hosing and vinyl hosing. I may be incorrect that you may just have had different types of pex hosing. My 2010 fifth wheel had all vinyl tubing and wished My understanding is that pex has a much higher burst rating than vinyl tubing. I really thought you should have gone with a stainless steel wet bay wall as seen on Newell and Prevost coaches. BTW my shower head in the wet bay also leaks.
Your videos are so informative and entertaining. I just ordered my first RV (2024 Newmar Dutch Star 4369) from NIRVC (Your endorsement of National Indoor was a big reason I went with them). I’ve been following your adventures since 2019 (it’s taken this long to get my wife on board) The detail in the videos of the work done in Atlanta are outstanding. Here’s my question - I assume that I won’t be in the NIRVC repair bays like you were, so how am I going to see all the additional items that may need attention, such as the nicked Oasis hose, the rubbing of the wires, tank valve, or the poor tank seam? If you weren’t there, would Dean have identified these issues?
Dean fixed a number of things along the way that I found out about later. When we first met in the Service Advisors office, he looked at me and said confidently, "It will be better than when it came in when I'm done with it." Turns out, he was right. I think it helps that I discussed at length with Dan the Service Advisor that I wanted as much NEW componentry as possible. I expressed MANY TIMES I wanted to do it right the first time only once, and wanted to do everything I could do to insure a successful outcome. I am certain this added some hours to the overall job. I know it added to the parts cost. I expected this, and told Dan I was willing to pay for it,...... A job like this you only want to do once when you are in my situation! Congratulations on joining the Newmar Team, and NIRVC Family. PS: If I was buying new now, I would GLADLY spend the extra $$ for the NIRVC Campers Edge Extended Warranty. My last two repairs EACH would have paid for the policy,.....and then some.
You are probably correct. If I think back, this leak has been with me since I bought the rig in June 2017. And I expect, that the previous owner knew it. Nice hey?
Instead of putting that one water filter back in I would love to see if he could put our 3 filter system in that place. If possible hook that to our water softener.
I put the single filter canister back in for resale only. I leave it empty, and consider it useless. Not enough room for the double Clearsource Filter unit, plus you get too much water all over everything every time you change a filter. I also do not want all those additional connections, o-rings and canister connections to worry about INSIDE the coach. I let them leak outside the rig!
Unrelated to this issue I have just become aware of a dutch star recall on a headlight issue related to a diode failure believe your coach is included in this recall
Thanks James. I already have done a headlight recall a while back, and actually burned up a relay in my electronics bay once. We could smell it when it happened, couldn't find anything, and then MONTHS later found out we had a headlight out that didn't fix itself when I replaced the bulb! I had a new relay installed during my Oasis boiler replacement at NIRVC-Las Vegas!
Mark, does NIRVC typically allow customers in the work area or is that an exception they made for you because of the channel? I have a 2013 Thor Tuscany that I adore but I need some maintenance that’s due to age and I’m planning to use the Atlanta NIRVC.
Both! I am certain we were given more latitude due to the channel so we can bring the experience to life, BUT,.............NIRVC is about making RVing easier, and more enjoyable. Here is their mission statement that they live every day: "We provide an outstanding, hassle-free motorhome ownership experience. We enjoy serving our guests and team members with integrity, courtesy, and respect while helping them realize their dreams." I am certain that if you need to confer with your tech, in the offices, or out at the coach, your service advisor will make it happen for you. This could mean they escort you out due to insurance issues, but that's good because they most likely need to hear all the fine details of the job as well!
We bought used from a private individual, and had no extended warranty. I would expect that if I had bought used from NIRVC with the "Campers Care" extended warranty they offer, I would have been covered. As of today 11-12-2023, we just had a subscriber friend buy the Campers Edge Extended Coverage for their NEW 2023 40 foot Dutch Star for $12,000. My tank repair alone would have paid for the coverage!
Mark love the aluminum skirting add on . This motorhome looks better than any other 2014 model by far. Was you able to stay in your own motorhome the whole time this all was being done ? Even though I have an older motorhome I would like to do a few of the things I have seen you do to your motorhome. A little over a year ago our engine looked up and we had to purchase an older motorhome in order to stay into this life style that we love. Even though its an older motorhome we want it to look good and keep it up as much as possible. Your videos has given me some great ideas on how I can do this, and I thank you and Sue.
Hey Jeff. We have decided this is "Myles Birthday Present Year" and have sunk a lot of $$ into renewing many things. We love the lifestyle of full-time RV, and realize it comes at a price. We love sharing our adventure with everyone so there is no surprises to folks contemplating this life.
I assume you ate lots of Mexican to fully test out the black tank💩🤣. I am so glad we purchased our RV from NIRVC as being able to talk through things with the service tech is priceless. Looking forward to seeing the Lithionics setup!
There are many different aspects and things to consider when investing this much time, money and effort setting your RV adventuring in motion. We are always gratified when someone starts out with a place that will truly have your back when you need assistance along the way,.....and that's the (6) nationwide NIRVC locations! We can't think of anyone else,..........
The leak was at the seam, and had to get removed along with the fresh water tank to fix it. Since the number of labor hours would be the same either way, I decided to re-install a new tank, rather than the old one just to be pro-active and error on the side of success. Each new tank added about $500.
I will agree with you to a point. We spent 65 hours in the shop, spread out over 2 weeks. We interacted with parts/paint & body/detail/house service/chassis group/lot porters and our service advisors. It would be near impossible for this many folks to not be who they really are,...........eventually. I think folks with realistic expectations about the time & effort it takes to repair these specialized machines will be well served and satisfied at any of the NIRVC's.
RVing can be done 1000 different ways, in a 1000 different pieces of equipment. For us, in a used luxury brand diesel pusher, always moving, always traveling, staying in it every single night because we are full time, it has NOT been a money saver. But things we have seen, and places we have experienced together have been priceless. This IS the retirement adventure , and change of life we had hoped for. We are not even remotely ready to stop this dream,....
This type of maintenance has to be the most nerve wracking of full timing. Ironically, a lot of the issues are created by poor design and product quality. I fully understand why the likes of Liberty manufacture their own parts to eliminate any potential leaks. It’s almost as if they’re designed to fail. If they’re planning on using those types of materials why not put the tanks in a tray to collect any leaks and allow them to safely drain away? 😳🤔😵💫 Vibration and parts rubbing on components isn’t going to end well, preventative maintenance is the only solution and a hefty bank balance. 😬🤑🥴
I hope newmar covered this bad quality and poor engineering under some kind of warranty they are all over youtube claiming how good their warranty is service and engineering.. you can weld those tanks also, there are ultrasonic welding along with epoxy solutions
The reality is that this tank was installed in June of 2013. Somewhere between then & when I discovered it leaking (About July 2023) it has failed. Nothing lasts forever. I got unlucky and won the prize. I know of NO OTHER NEWMAR OWNER that had a black or gray tank leak. I do not expect them to help. They are a good company,.......and make the BEST Production Motorhomes. This type of thing happens,.... Having said all this, I should have bought NEW, ......with an Exclusionary Extended Warranty. I was a Newbie,..........I didn't know any better.
Well done. The shine makes it look like a new coach. I had 2,000 watts of solar, 1,200 A/H LiPO house batteries, with Victron Multiplus II installed on our rig last May. It powered the entire rig. It’s a game changer. Looking forward to the next episode.👍 Have you considered getting some of the work done in Nappanee at the mothership?
Sounds great! Our experience this past few weeks at NIRVC-Atlanta has the feel of being at the Newmar Factory Service Center. The difference is the Mothership is booked up for a year, and NIRVC is ready when you are.
If I was not a traveler, the gray tank might just be left open. If I was parked all the time in one spot, I would never have known it was leaking! But since I move around, the leak would "start" only to "stop" again when I was parked!
As you know, Mark NIRVC is NUMBER 1 for us also and thank you for leading us to them back in 2020. We have been so satisfied by the way they have treated us. From placing our order for our Dutch Star at a rally in Auburndale. To all the time over the last two years of service and warranty work. They just make you feel part of the family. Yes being able to watch and talk to the tech is such a great thing. Brett’s has put together such a great team. Yes Todd Springs is everywhere. When your back in the paint area say hello to Dobie and Dylan for me…glad all your repairs are going to meet your approval. I bet it was fun but nervous watching. Great video…
I know it sounds a little cliche, but we really do feel like family! Now of course family doesn't charge you an hourly rate and provide sewer, water and electric,. BUT that is pretty much were the difference stops. NIRVC will help make your RVing life, dream, adventure and travel as smooth as it can be in a house that moves around on today's bumpy roads!
My point- why is a relatively new coach from Newmar having this issue? Kirkchubbs can sing all she wants, but why pay that kind of money to have this problem? It’s so basic.
@@Traveler1959 The reality is that this tank was installed in June of 2013, in our 2014 Newmar. Somewhere between then & when I discovered it leaking (About July 2023) it has failed. Nothing lasts forever. We got unlucky and won the prize. I know of NO OTHER NEWMAR OWNERS that had a black or gray tank leak,..........so it is a statistical anomaly.
WOW! There is nothing more satisfying than to see two pro's working together for a most beneficial outcome. RVing is not for the timid. As the saying goes, "hose clamp $1.00...knowing where and how to place the hose clamp $100.00". Another great video.
I love that philosophy! Thanks for watching.
Dean is the man!
I knew after the first morning on the job that he was going to be awesome to have on the job!
Interesting video and it sure adds to the professionalism of NIRVC.
You can always tell when a place has professional mechanics and technicians working there when they ALL: have tool boxes that look like Mac and Snap-On Tool Company commercials!
Mark, it was great meeting you and talking with you at NIRVC. I did post our picture we took on our NKK Chapter website.
Others have done that in the past, and have been banned for a few weeks,...
Mark, you’re giving Myles the work over! $$$$$
Getting Myles ready for another 6 years!
We brought our Bay Star Sport here for some cosmetic work back in July. I agree, NIRVC is top notch!
Always love folks to pile on and verify our experiences!
Huge respect for Dean! I always cherish a tech that thinks outside the box on how to make it better and puts in the effort. It's awesome you were there Mark to communicate with Dean your wants and desires and also good eye Mark noticing things that could be future issues. Its also really nice you have such a good relationship with your shop. I owned a Body Shop for 40 years so needless to say I loved this video. Great job to all!!!
Thanks for watching guys, and the great comment. Body work is one of those things that after you get into the job, things can start to go south! I tip my hat to your profession.
Myles is looking good! Glad you two had an expert working on your repairs and that he was also able to tackle some of those other job while working on the primary concern. The more I watch your products and hear your endorsement of NIRVC, it makes me want to seriously consider them when it comes time for us to move up from our travel trailer to a motorhome. Thanks you guys!
We always try to show the entire experience, and trust us, the repairs aren't cheap. But I have found since RVing that the most expensive one is the one that wasn't done right, and they won't set up to make it right. We have had things done at one NIRVC and later adjusted at another NIRVC. Our experience this past few weeks at NIRVC-Atlanta has the feel of being at the Newmar Factory Service Center. The difference is the Mothership is booked up for a year, and NIRVC is ready when you are.
That was amazing watching the disassemble and reassembly! Sometimes I think about being an RV Tech... but when I try fixing things in my "Bricks & Sticks" and make that "3rd Trip to Home Depot" I'm not so sure that I could make a living if I did this every day!!!! Myles is looking great and getting so many upgrades! Keep sharing! We love watching this journey!!! ~Big C in the DP 📢 ::: Air Horn 📢 ::: ::: Air Breaks! ::: 🚌🚌🚌
If I was an RV Tech, a job that would take a normal guy 4 hours would take me 4 days!
Great video on tank replacement - thanks!
Glad it was helpful! Hope I'm done with the wet bay for a while!
Your videos have showed me over the years that I made a really good choice buying a 2000 Monaco dynasty. I have not had near the number problems that you have and I also live full-time in my coach.
Great to hear! You need to buy some lottery tickets! Hopefully we are good for a while,.....
Enjoy watching all of the improvements/updates/corrections to your coach/home. The coach looks great. Looking forward to seeing the ceramic coating video.
Much appreciated! Working on that video now. Coach looks better than the day we bought it,.....
Great video and very enlightening. We are currently at NIRVC in Vegas having some repairs completed and chasing a water problem in front of our rear tires too. It's good to show people that it can happen no matter what brand you have. You both have come along way since the very early days and I and many others I'm sure appreciate the time and effort you put towards this. Thank you again for doing such a great job to both of you...
Sorry to hear that,.......hope its not any of your (3) tank seams!
Great job Thanks 😊 😊
You're welcome 😊. Thanks for stopping in to check out the issue. Tanks alot,......
You certainly are displaying how Newmar Coaches are constructed!
We toured the Newmar, Entegra and Tiffin factories. I think if everyone did that,..... they would have AN IMMEDIATE favorite. Ours was Newmar.
Great video, thanks for sharing it with us.
Glad you enjoyed it Richard. Just sharing the true life of Full Time RV!
You are correct about the Prevost comment. That mess of plumbing lines is embarrassing.
Yes,.........I was relieved when we could finally cover them back up!
We love Dan. He's a miracle worker. So glad that Dean got the rig back in shape. What an amazing job. We were looking forward to seeing you at the FCOC rally in Myrtle Beach. I guess this work took longer than anticipated. Looking forward to the ceramic and Li video(s). Safe travels!
We were so looking forward to that Rally as well,....by you have to stay flexible with FT RV. We will hit Myrtle Beach someday,.....
Wow myles is looking great! Shining like new money! I also have a wonderful thought I met Mark and Sue at Nationale indoor Rv back in 2016 in Atlanta looking great guys.
That was a memorable adventure all three of us had waiting on repairs! How is that custom "Dallas Cowboys Special Edition Motorhome" of yours holding up buddy? We are close to going broke,........but still loving it!
You’re right Chan Man. Prevost and Newell have nice water headers with a separate shut off valve for each destination. They don’t have too hide them either. Makes DIY easier.
In my next life, I am going with them! Our maybe one of the Newell, Foretravel or Prevost Bus Converters needs a Brand Ambassador? Call me,........or contact me,...........ourjourneyinmyles@gmail.com
If you ever want to sell your rig the buyer will have full confidence knowing you spared no expense maintaining it. Thanks OJM
That's the plan! I would rather fix issues along the way, and not have to rebuild the entire rig right before I sell it!
Great video, Myles looks like a brand new coach. Safe travels
Thanks guys,.....
Thanks for sharing the other side of RV ownership. It’s not about all the new experiences, making new friends and amazing sunsets. Enjoying this lifestyle comes with a price. And like you, for us it’s worth every penny for the peace of mind. Our 2008 Newmar has brought us some repair challenges but despite each of them, we still travel on with bright smiles and a lust for each new RVing day. Thanks!
We have the exact same sentiments. Thanks for the pat on the back!
Best place to get RV work for sure....
This place will tackle any job you can throw at them!
My hats off to you mark that you stay so calm through all of this. Not many people take care of a rig like you do. It looks good safe travels Wish you the best. I hope we run into you One day.
Thanks 👍 Tan Man from the ChanMan. We really so no other way to do things. We need to stay on top of our repairs as we go along so they don't bury us one day. When it finally gets to be too much, we will then sell Myles with clear conscience. We are not even close to ever talking about throwing in the towel!
Great job mark and Sue on the video. Loved your input to Dean. You both did a great job on fixing the grey water tank. Hopefully it is still working. Now Myles looks almost as good as new. Just need done with what you what done to Myles. Hope you had a great veterans day weekend. Safe travels and have a great week and see you next week.
Thanks 👍 Sherri. We are now waiting for our Lithium Project parts to show up!
@@OurJourneyInMyles
Ok good! Myles will be happy when you get those! Lol! You too as well!
We are currently in the lot site# 1 at NIRVC waiting on our warranty service to ok the work we need.
We would love to see you some time, love your videos. ❤
Hey Tom. Let's catch up so I can learn what happens when your inverter dies. You can educate me on what all stops working, and how being in a campground with FHU is affected. I will then inform our viewers, and say I knew all this by myself. Just sayin',......
Another interesting one! Thanks!! NNTR
TYVM
rig looks greate... happy the tank problem is solved
Yes,....we decided Myles desired to be updated, repaired and rebuilt to propel us along for another 6.5 years.
A 14hr day? Wow ❤Please do the cost breakdown, I know 65 hours is about 15k in labor
Dean wanted to get the job to a certain point so his NEXT day would start out at a high note!
Good video 😊 unbreakable the attention they had to repair your tanks and make changes so no more problems I wonder what the assembly of a new Newmar tanks and plumbing I hear that most manufacturers are having problems with quality control and no owner like you that's proactive on making sure there rig is ready for travel safe travels 😀
The reality is that this tank was installed in June of 2013. Somewhere between then & when I discovered it leaking (About July 2023) it has failed. Nothing lasts forever. I got unlucky and won the prize. I know of NO OTHER NEWMAR OWNER that had a black or gray tank leak. Thanks for watching Stephen.
Great video and documentation! Yes - agree 100%…if you are in there…replace with all new fittings and hardware…why not…potential less issues later on. Happy you guys are all fixed up - I can only imagine the stress and anxiety. I was watching the section of the RV under the awning…saying to myself…”wow…for a ten year old coach…and the dark colors…it looks really nice!” Safe travels - definitely want to see the ceramic coat video. Thank you!!!
We decided that the paint job was still in such good shape that we would invest the time and money to clean, buff and polish the "look" and "shine" that we have left in the finish. We would help to preserve it for as long as possible for as many years as we can with the Ceramic Coating process.
Brilliant idea pulling that useless shower! You guys have incredible patience. Thanks for showing us the way to get repairs done properly. They are amazing!
Brendan & Lena
Thanks for watching! Dean was awesome to work with. He never flinched once, no matter what I asked him to fix up. Having it better after the repair takes some of the sting out!
Appreciate the fast and detailed response. Hope to see you on the road next year (you and Sue need to get to the mid Atlantic and northeast states)
We plan on still being on the road. See you out there!
wow great company and svs safe travels
Thanks for checking in on us Allan.
Thanks for the video. Clearly and I RVC knows what they’re doing. Seems to me that Newmar should cover some of this given that the rubbing from the wires and the seam failure with the cause of the leaks as well as the aqua hot issue. Those are not where issues those are defective design and/or installation issues. We have a 2020 Dutch star, and I have added tons of that protective foam to areas where I’ve noticed rubbing
I guess after 10 years, and the fact that Newmar didn't make the tank, I caulk it up to just being the unlucky sole that won the "leaky tank" lottery! The swimming pool noodle foam spacer trick is an RVers best friend.
Glad you got that fixed. I like the shower fix. I may look at doing that to.
Just bought a braided stainless steel "Y" hose mixing hose adapter. I am ready for use now,......
One add on question. What was the epoxy/glue you used on the tanks to reinforce the seam?@@OurJourneyInMyles
@@WILDEBILL308 Wurth Fix All 2 Part Epoxy goodspeedmotoring.com/product/wurth-fix-all-epoxy-0893301900/
Mark, Another great video. It always amazes me how these rigs look when you "take the covers off" and look behind things.
Like I said Ken, if we took the cover off your Newell wet bay panel, it would probably look like space shuttle piping inside! For all I know, you might even have spare gray & black water tanks!
I doubt that, but it does have a lot of redundancy built in, include water pumps and air compressors@@OurJourneyInMyles
Always enjoy your videos and I have learned much from your experience. Your coach paint finish looks great! Can't wait for the video on the ceramic coating process. Thanks!!!
Awesome! Thank you!
Great video, very informative, thanks !!
Glad it was helpful Stephen.
Biggest problem I had with my 2001 fifth wheel, purchased new, was that darn outside shower. Finally just removed it.
Yes,........we are looking forward to using the hot water spigot for washing off the bugs on the front of the RV!
We are about the finalize the options on our new Dutch Star. Should I not get the hot water line to the generator compartment and use the outdoor shower? @@OurJourneyInMyles
@@mattross7221 I would think the hot water to the generator compartment is better. Easier to use, much less hose & screwing around. I don't think Newmar has a HOT/Cold shut off option in the wetbay,......its aways just a dog wash & sewer hose washing device. WE NEVER WASHED THE SEWER HOSE with that thing. I NEVER have seen one person using theirs in 6.5 years. We use grey water, or clean black flush water to flush the sewer hose before disconnecting & storage,......good enough,.....it will be dirty again soon!
Great video
Thanks for watching,....
you guys have some great content! Subscribed!
Awesome! Thank you for the kind comment! Watch for our Ceramic Coating application this Sunday, and our HUGE lithium battery upgrade in a month and a half!
Glad to hear that you’re tank repair went smoothly. Just wondering why stainless steel tanks were not considered as an option. I’m guessing NIRV does not have a metal fabrication shop. Could have farmed it out to a local shop. Welding stainless steel requires a special welding equipment, if my memory serves me oxygen free atmosphere around the tip of the torch. With the new cnc table computer guided laser cutting, should be no problem. It’s not like we’re building a submarine with a screen door, no pun intended. Thanks for sharing and safe travels
25:09
The OEM tanks were the easiest option for me to go with. I just wanted to be in & out of the shop as quick as possible. Getting custom tanks made would have really complicated things in the shop. Now if I was a boat,.......I would have looked into that!
Weight. Cost. Cost. Weight. Your choice of order. The "house" and its systems need only survive the warranty period.
@@raygunsforronnie847 That is true. From what I can tell on irv2.com, my gray tank failure was a fluke.
I don’t want to rain on the parade, but we use braided stainless steel hose’s all the time for racing cars. That are designed specifically for high heat and pressure. I know, you have to wonder about Newmar engineering department. Especially when accessing those hoses for repair are extremely hard to get to. Kind a falls short in my mind. Especially when you’re your spending a half a million and up for a camper. Braided stainless steel hoses would last the lifetime of the camper. I hope engineering didn’t spend a lot of money on that college degree.
@@djroberts10 It's not the engineers or designers so much as the accounting dept.
So what did all this mess cost if I might ask? Usually you are open with that information. But I did not see it this time.
12k it's mentioned about 10:30 in the video.
Thanks for being such a good viewer Duffy. I didn't talk about the repair costs because the bill wasn't done yet during editing. I actually said $10K one time in the video, and then $12K later on while filming. The reality is as time goes on, and as the labor rate continues to change, it it best to talk in terms of labor hours and parts costs. This job was about 65 hours labor and $2000 parts. Our tech was always working hard, and swear he never ate, had a smoke break or used the restroom!
I didn't talk about the repair costs because the bill wasn't done yet during editing. I actually said $10K one time in the video, and then $12K later on while filming. The reality is as time goes on, (today is 11-12-2023) and as the labor rate continues to change, it it best to talk in terms of labor hours and parts costs. This job was about 65 hours labor and $2000 parts. Our tech was always working hard, and swear he never ate, had a smoke break or used the restroom! Dean was a great guy to have on our job,....
Hey Mark, coach looks great!
Hey, thanks! Myles paint job turned 10 years old in June of 2023. That's why we decided to give him Ceramic Coating as a Birthday Present while we were at NIRVC-Atlanta this time.
great video, 👌👌
Thank you 👍 Eric. I wish someone else made it though! Cracked windshield is way more fun than a cracked gray tank,....
@@OurJourneyInMyles You are right, I hope and wish that you can now continue your journey for a few years without major repairs.
My girl! JB weld!
Sue is super practical, and a dream to be married to!
Your very detailed and informative video makes me hope I don't ever have a similar leak issue. When in the wet bay it appeared you had a combination of pex hosing and vinyl hosing. I may be incorrect that you may just have had different types of pex hosing. My 2010 fifth wheel had all vinyl tubing and wished My understanding is that pex has a much higher burst rating than vinyl tubing. I really thought you should have gone with a stainless steel wet bay wall as seen on Newell and Prevost coaches. BTW my shower head in the wet bay also leaks.
I'm thinking hinged plywood doors incase I have to get in there again someday!
Your videos are so informative and entertaining. I just ordered my first RV (2024 Newmar Dutch Star 4369) from NIRVC (Your endorsement of National Indoor was a big reason I went with them). I’ve been following your adventures since 2019 (it’s taken this long to get my wife on board)
The detail in the videos of the work done in Atlanta are outstanding. Here’s my question - I assume that I won’t be in the NIRVC repair bays like you were, so how am I going to see all the additional items that may need attention, such as the nicked Oasis hose, the rubbing of the wires, tank valve, or the poor tank seam? If you weren’t there, would Dean have identified these issues?
Dean fixed a number of things along the way that I found out about later. When we first met in the Service Advisors office, he looked at me and said confidently, "It will be better than when it came in when I'm done with it." Turns out, he was right. I think it helps that I discussed at length with Dan the Service Advisor that I wanted as much NEW componentry as possible. I expressed MANY TIMES I wanted to do it right the first time only once, and wanted to do everything I could do to insure a successful outcome. I am certain this added some hours to the overall job. I know it added to the parts cost. I expected this, and told Dan I was willing to pay for it,...... A job like this you only want to do once when you are in my situation! Congratulations on joining the Newmar Team, and NIRVC Family. PS: If I was buying new now, I would GLADLY spend the extra $$ for the NIRVC Campers Edge Extended Warranty. My last two repairs EACH would have paid for the policy,.....and then some.
after the tank was roto formed. someone had to trim the excess plastc from the mold. they go too close with the saw and caused a leek
You are probably correct. If I think back, this leak has been with me since I bought the rig in June 2017. And I expect, that the previous owner knew it. Nice hey?
Instead of putting that one water filter back in I would love to see if he could put our 3 filter system in that place. If possible hook that to our water softener.
I put the single filter canister back in for resale only. I leave it empty, and consider it useless. Not enough room for the double Clearsource Filter unit, plus you get too much water all over everything every time you change a filter. I also do not want all those additional connections, o-rings and canister connections to worry about INSIDE the coach. I let them leak outside the rig!
Unrelated to this issue I have just become aware of a dutch star recall on a headlight issue related to a diode failure believe your coach is included in this recall
Thanks James. I already have done a headlight recall a while back, and actually burned up a relay in my electronics bay once. We could smell it when it happened, couldn't find anything, and then MONTHS later found out we had a headlight out that didn't fix itself when I replaced the bulb! I had a new relay installed during my Oasis boiler replacement at NIRVC-Las Vegas!
Mark, does NIRVC typically allow customers in the work area or is that an exception they made for you because of the channel? I have a 2013 Thor Tuscany that I adore but I need some maintenance that’s due to age and I’m planning to use the Atlanta NIRVC.
Both! I am certain we were given more latitude due to the channel so we can bring the experience to life, BUT,.............NIRVC is about making RVing easier, and more enjoyable. Here is their mission statement that they live every day: "We provide an outstanding, hassle-free motorhome ownership experience. We enjoy serving our guests and team members with integrity, courtesy, and respect while helping them realize their dreams." I am certain that if you need to confer with your tech, in the offices, or out at the coach, your service advisor will make it happen for you. This could mean they escort you out due to insurance issues, but that's good because they most likely need to hear all the fine details of the job as well!
Understood thank you
Since you found the crack in the seam , would the original warranty cover the repair? Enjoyed the helpful video, thanks for posting!
We bought used from a private individual, and had no extended warranty. I would expect that if I had bought used from NIRVC with the "Campers Care" extended warranty they offer, I would have been covered. As of today 11-12-2023, we just had a subscriber friend buy the Campers Edge Extended Coverage for their NEW 2023 40 foot Dutch Star for $12,000. My tank repair alone would have paid for the coverage!
Mark love the aluminum skirting add on . This motorhome looks better than any other 2014 model by far. Was you able to stay in your own motorhome the whole time this all was being done ? Even though I have an older motorhome I would like to do a few of the things I have seen you do to your motorhome. A little over a year ago our engine looked up and we had to purchase an older motorhome in order to stay into this life style that we love. Even though its an older motorhome we want it to look good and keep it up as much as possible. Your videos has given me some great ideas on how I can do this, and I thank you and Sue.
Hey Jeff. We have decided this is "Myles Birthday Present Year" and have sunk a lot of $$ into renewing many things. We love the lifestyle of full-time RV, and realize it comes at a price. We love sharing our adventure with everyone so there is no surprises to folks contemplating this life.
I assume you ate lots of Mexican to fully test out the black tank💩🤣. I am so glad we purchased our RV from NIRVC as being able to talk through things with the service tech is priceless. Looking forward to seeing the Lithionics setup!
There are many different aspects and things to consider when investing this much time, money and effort setting your RV adventuring in motion. We are always gratified when someone starts out with a place that will truly have your back when you need assistance along the way,.....and that's the (6) nationwide NIRVC locations! We can't think of anyone else,..........
Can you replace your diesel boiler with tank less electric hot water heaters.
We have no propane on board, so it needs to be a diesel boiler for when we have no FHU 50 amp.
❤TH-cam University❤
Thanks for watching Adam!
I would have ditched the plastic tanks and fabricated an aluminum
tank for the win.
Yes,.......I'm not that talented to do that! Hoping to get another 10 years out of the new tank, and that the black tank co-operates!
@@OurJourneyInMyles I meant a fab shop
Why would your coach need a new gray tank? It’s not that old-
The leak was at the seam, and had to get removed along with the fresh water tank to fix it. Since the number of labor hours would be the same either way, I decided to re-install a new tank, rather than the old one just to be pro-active and error on the side of success. Each new tank added about $500.
I hope you realize that you are likely getting better service because it's all being documented on youtube.
I will agree with you to a point. We spent 65 hours in the shop, spread out over 2 weeks. We interacted with parts/paint & body/detail/house service/chassis group/lot porters and our service advisors. It would be near impossible for this many folks to not be who they really are,...........eventually. I think folks with realistic expectations about the time & effort it takes to repair these specialized machines will be well served and satisfied at any of the NIRVC's.
Man you need to be rich to afford Rv ing, if we have to spend that kind of money on our rig, we say good bye to it
RVing can be done 1000 different ways, in a 1000 different pieces of equipment. For us, in a used luxury brand diesel pusher, always moving, always traveling, staying in it every single night because we are full time, it has NOT been a money saver. But things we have seen, and places we have experienced together have been priceless. This IS the retirement adventure , and change of life we had hoped for. We are not even remotely ready to stop this dream,....
This type of maintenance has to be the most nerve wracking of full timing. Ironically, a lot of the issues are created by poor design and product quality. I fully understand why the likes of Liberty manufacture their own parts to eliminate any potential leaks. It’s almost as if they’re designed to fail. If they’re planning on using those types of materials why not put the tanks in a tray to collect any leaks and allow them to safely drain away? 😳🤔😵💫
Vibration and parts rubbing on components isn’t going to end well, preventative maintenance is the only solution and a hefty bank balance. 😬🤑🥴
We are a bad combination for a Full-Time RVer. We LIVE in it full time, and we TRAVEL in it full-time. This is tough on everything.
I hope newmar covered this bad quality and poor engineering under some kind of warranty they are all over youtube claiming how good their warranty is service and engineering.. you can weld those tanks also, there are ultrasonic welding along with epoxy solutions
The reality is that this tank was installed in June of 2013. Somewhere between then & when I discovered it leaking (About July 2023) it has failed. Nothing lasts forever. I got unlucky and won the prize. I know of NO OTHER NEWMAR OWNER that had a black or gray tank leak. I do not expect them to help. They are a good company,.......and make the BEST Production Motorhomes. This type of thing happens,.... Having said all this, I should have bought NEW, ......with an Exclusionary Extended Warranty. I was a Newbie,..........I didn't know any better.
Well done. The shine makes it look like a new coach. I had 2,000 watts of solar, 1,200 A/H LiPO house batteries, with Victron Multiplus II installed on our rig last May. It powered the entire rig. It’s a game changer. Looking forward to the next episode.👍 Have you considered getting some of the work done in Nappanee at the mothership?
Sounds great! Our experience this past few weeks at NIRVC-Atlanta has the feel of being at the Newmar Factory Service Center. The difference is the Mothership is booked up for a year, and NIRVC is ready when you are.
that small leak turned out to be like a million dollar wound
If I was not a traveler, the gray tank might just be left open. If I was parked all the time in one spot, I would never have known it was leaking! But since I move around, the leak would "start" only to "stop" again when I was parked!