ฝัง
- เผยแพร่เมื่อ 6 ต.ค. 2024
- In the competitive world of food delivery apps, a data-driven customer experience is essential to stand out and build customer loyalty. By leveraging customer data and insights, food delivery companies can ensure they deliver exactly what their customers need at the right time.
In this episode, Dan Gingiss explores how companies like Uber Eats and DoorDash use data to connect customer preferences, address key challenges, and identify trends in real time to enhance the overall customer experience. Join our guest speaker Unnati Silverman Dass, Director, Strategy & Operations at a major food delivery app, as we discuss data's power in revolutionizing how customers interact with food delivery services.
Key Topics Covered:
Utilizing customer data to make informed decisions for better customer experience (CX).
Harnessing data and customer insights to tackle key challenges in the food delivery app industry.
Identifying and leveraging key trends and patterns in real-time through data analysis
