Yes! I totally understand that! not trying to be combative, I thought for sure AVA would have drivers for integration already done for the 3 main streaming devices out of the box. I'm sure many more are coming. Trust me I do NOT want my customers using Apps from the Play Store if I can help it. I'll post on the Works with site asap. Weird that this remote can control my 15 year old crappy Insignia TV, but not my brand new Omni QLED TV from Amazon. I test all kinds of devices because I test and VET what I use before I install them if at all possible. I do appreciate your time though. Thank You ~
We take it all as constructive. There are a LOT of devices out there. Much of our driver team's current focus is on the models that AV pros use most. The Omni QLED TV is outside of that scope of devices we would add automatically, so put in the request! (Side note: I would be curious to hear whether you get okay results from the "Android TV Box" IP driver or not. Amazon has been all over the map regarding the version of Android they use in each device. They sometimes even use out-of-support versions of Android in certain new devices.)
@@AVAOS Just put in a Req for the FIRE TV, and sent some Hex codes as well. Yeah I get the Amazon is all over. They think everyone wants Voice control for everything. Not! Ok, Thank you, I'll shut this down and just add Reqs going forward.
Problem with this scenario is that your IR database is severely lacking! and also you IR capture within the remote itself. So an Installer is left with adding APP that actually work, and control something.
I'm not sure I understand, but I'll try to help. Can tell me what model device are you trying to control that requires you to use an app rather than a driver? Also, have you tried requesting a device at workswith.ava.com? What do you mean by, "...and also you IR capture within the remote itself"?
@@AVAOS Sure, having an IR capture mode on the Remote, Or a dedicated IR capture device would allow integrators to "Add" Ir commands from their existing remote(s) and use them inside the AVA Add Device. Trying to control an Amazon Fire QLED TV. Or even Fire OS. It may be coming, but I'll post appropriately. RTI has a device that users can "Capture" IR commands that are not in their database, allowing users to add an otherwise non-existent device or remote. Even better would be to Allow Integrators to add their IR's to an Ongoing Database, then make it available to everyone in real time as they are building systems out. Lastly, ALL three major streaming devices ( Apple 4K, Roku Premiere, and Fire Cube or Stick ) should already be available and fully functional for a product that costs this much. Would much rather use an integration than an app for most purposes. Ok, Thank You ~
@@HomenetAV Thanks for the details. AVA recommends AGAINST using apps for the 3 streaming devices you mention. That's exactly the point of the video on which you posted your comment. Use the existing drivers for Apple TV 4K and Roku Premiere. Are you sure that a Fire Cube can be controlled by IR? I understand why "capturing" IR codes may seem desirable. We currently do not offer that. AVA prefers to make drivers on request because there are some significant obstacles. Most remotes emit only power toggle; we strive to use discrete codes for on and off. Also, there are often alternating codes for volume ramping and other repeat operations. These are notoriously hard to replicate with a capture. Having AVA make the driver by requesting it through workswith.ava.com is fast, saves you time and effort, and generally provides a driver that works very well. Try it! I think you'll find that it matches the "ongoing database" that you suggest. I'll try to give you a call later today.
Yes! I totally understand that! not trying to be combative, I thought for sure AVA would have drivers for integration already done for the 3 main streaming devices out of the box. I'm sure many more are coming. Trust me I do NOT want my customers using Apps from the Play Store if I can help it. I'll post on the Works with site asap. Weird that this remote can control my 15 year old crappy Insignia TV, but not my brand new Omni QLED TV from Amazon. I test all kinds of devices because I test and VET what I use before I install them if at all possible. I do appreciate your time though. Thank You ~
We take it all as constructive. There are a LOT of devices out there. Much of our driver team's current focus is on the models that AV pros use most. The Omni QLED TV is outside of that scope of devices we would add automatically, so put in the request!
(Side note: I would be curious to hear whether you get okay results from the "Android TV Box" IP driver or not. Amazon has been all over the map regarding the version of Android they use in each device. They sometimes even use out-of-support versions of Android in certain new devices.)
@@AVAOS Just put in a Req for the FIRE TV, and sent some Hex codes as well. Yeah I get the Amazon is all over. They think everyone wants Voice control for everything. Not!
Ok, Thank you, I'll shut this down and just add Reqs going forward.
@@HomenetAV Precisely!
Problem with this scenario is that your IR database is severely lacking! and also you IR capture within the remote itself. So an Installer is left with adding APP that actually work, and control something.
I'm not sure I understand, but I'll try to help. Can tell me what model device are you trying to control that requires you to use an app rather than a driver? Also, have you tried requesting a device at workswith.ava.com? What do you mean by, "...and also you IR capture within the remote itself"?
@@AVAOS Sure, having an IR capture mode on the Remote, Or a dedicated IR capture device would allow integrators to "Add" Ir commands from their existing remote(s) and use them inside the AVA Add Device. Trying to control an Amazon Fire QLED TV. Or even Fire OS. It may be coming, but I'll post appropriately. RTI has a device that users can "Capture" IR commands that are not in their database, allowing users to add an otherwise non-existent device or remote.
Even better would be to Allow Integrators to add their IR's to an Ongoing Database, then make it available to everyone in real time as they are building systems out.
Lastly, ALL three major streaming devices ( Apple 4K, Roku Premiere, and Fire Cube or Stick ) should already be available and fully functional for a product that costs this much. Would much rather use an integration than an app for most purposes. Ok, Thank You ~
@@HomenetAV Thanks for the details.
AVA recommends AGAINST using apps for the 3 streaming devices you mention. That's exactly the point of the video on which you posted your comment. Use the existing drivers for Apple TV 4K and Roku Premiere. Are you sure that a Fire Cube can be controlled by IR?
I understand why "capturing" IR codes may seem desirable. We currently do not offer that. AVA prefers to make drivers on request because there are some significant obstacles. Most remotes emit only power toggle; we strive to use discrete codes for on and off. Also, there are often alternating codes for volume ramping and other repeat operations. These are notoriously hard to replicate with a capture. Having AVA make the driver by requesting it through workswith.ava.com is fast, saves you time and effort, and generally provides a driver that works very well. Try it! I think you'll find that it matches the "ongoing database" that you suggest.
I'll try to give you a call later today.