Glad that Yanni is totally 100% honest with all his customer, especially when a customer car is damaged. Nice to see as well , that Yanni doesn’t take rubbish from bad staff. Getting rid of rotten eggs prompt , show the rest of the team standards are high .Total respect and a great boss👏🏼👏🏼
@@tghyffhy4389 it depends, if the mistake was a genuine mistake I agree it’s bad to celebrate but if the mistake is from negligence it’s okay to celebrate
When I was working in detailing I was doing a brand spanking new BMW X5, customer taking delivery of it later that day - broke the windscreen by a complete accident. Saw the Sales Manager turn into a full force tornado in my managers office, expected to be fired - my manager came to me and told me it was unfortunate, these things happen, be more careful next time and then handed me the keys to the next car I was supposed to detail - Range Rover Supercharged fully loaded. The trust he put in me despite my errors at 17 yr old made a huge difference in my future career. How you deal with mistakes your employees make can really shape your employees, especially at young age. It's amazing to see this company putting so much trust into young employees.
You know yourself if a window smashes and gets in the cabin, the whole dash has to be replaced. Can’t have broken glass fly out of air con. Fair play to your boss for sticking up for you.
I think content about Vinyl Production and Aftercare would be quite interesting. It would help some people understand that vinyl is more than just a big sticker, and also help with looking after the vinyl after you have your car wrapped, such as what to do and what not to do when cleaning, and the consequences of cleaning specific vinyl finishes with the wrong products.
I'd love to know more about Bert.... We've seen a life of Yianni, it would be interesting to understand the life of the Mr Bert, how did he become the MD.
This kind of honesty is the best marketing. It’s totally not “you guys mess up too much I’m not gonna bring it in”, but the honest builds trust and people are sure that you guys will do everything to fix the problem. When I was a millionaire, this video would definitely make me more comfortable to bring a car to you guys.
Nah it wasn’t, he said the issue included multiple staff, that one was only pav. Also I doubt he’d be that pissed over the light that he’d say it ruined TWAY for 2 whole weeks
@@leonardowilliams8646 he said it. All the staff went on a night out during covid and didn't turn up ready for work the following day professionally. E.g turned up late and wasnt performing well at work.
You can sense the honesty and characters of the business shine throughout, it takes a big person to hold their hands up and admit to mistakes. Success is great but mistakes make you and your business
Love this, was wondering the other day what issues they have wrapping customers cars. Trust in a business brings repeat custom and it's so refreshing to hear about the problems aswell as all the amazing wraps they've done. Respect lads
I really respect this video, I’ve always stuck with companies who go above and beyond to repair mistake even if it’s more than I’d really like to happen compared to a company who makes a mistake once and won’t take ownership
Enjoyed this video. Coming from a fellow wrapper it's interesting to know what issues others have had through the years with wrapping. Being a subbie who's trying to focus more on their own work now, my biggest problems have always been businesses always cutting down fitting time so you end up rushing jobs... and anyone who knows wrapping knows you cannot cut corners if you want to offer the best service.
What is amazing about you Yanni is that you are honest and you are your self not trying to please someone watching you only to get more attention. Talking about mistakes it needs the person to be brave and honest. Go forward we wish to see you as one of the biggest successful TH-cam creators and May Allah bless you and your family. Your brother form Dubai Khalid Ahmad
Mistakes always happen, the best companies are the ones that are honest, own up and put it right with as little disruption and fuss to the customer, and the real creme de la creme are the ones that go out of their way to help their customer even through no fault of their own, which clearly you have spot on! 👌 Great vid 👍
Love this! I work in the same industry and it's refreshing to see transparency. It's comforting to see even the best in the business make errors every once in a while ;)
Great video, love the fact that Paul Oz was number 1, that man has such an eye for colour so you were probably lucky he spotted it on Instagram before he came in to collect it! You should get one of his pieces for the office!
Top men Yanni and Bert, there’s not many company’s that would do this type of video, and that’s why you are where you are. You deserve all the luck and success in the world, and I no from working for a Middle Eastern family that honesty is everything 😀 always enjoy your videos, have a good week and stay safe David 👍👍
Yianni, this is great content. Awesome business model of being honest and upfront with your customers. Love the fact that your team will also go above and beyond to be part of a solution and not the problem. Big ups to your business and team
I think you should do a video on how well protected a car is from PPF and vinyl eg wrap a scrap car in ppf and the same for a vinyl wrap and do demos like hit them with items as well as cuts from knifes and other sharp tools to show how it’s protection works would be a good insightful video
Very good video and extremely honest, which shows how great you are at your work ensuring you put things right regardless... I truly enjoyed watching this video.
Great to make the cut, but didn't expect to be heading it up ha! You know.... maybe it's far enough in the distance now to mention the even much bigger cock up with this, on my part! It'll be in the book one day soonish ;o) Always awesome guys.
I came to know about Yanni from the car wow channel, and now I'm just addicted to this channel! Yanni has a nice personality, and he's natural presenter :) I'm here for Yanni as much I'm here for the car wraps.
It's like putting wall paper on a wall, some have pattern matching and even if the pattern matches the top of the wall, I might not match properly at the bottom depending how straight the wall is, if you then by mistake get one roll from a different batch, you're toast lol. Or as a guy in the building trade once said, we all make mistakes but the difference is a professional knows how to deal with it while the amateur doesn't. Glad to hear you're honest as there's not enough of you left anymore.
Love this … more content like this on the wraps, the business side, your marketing all would be amazing insights. A little Behind the Scenes type theme would be wicked
I have my own business and we all make mistakes. The key is making sure the customer is happy and putting things right when needed. A good business always thinks long term. Very good ethics guys. You've worked hard to be successful, good luck to you all
That’s very honest incredible would love to see more videos like this would love to see a video of the background of your staff how they joined Yiannimize like Andrew Gina Bert and also what happens to previous staff keep it up Yianni and staff cheer me up a lot
Can you do a video about what to look for when I take a delivery of my car freshly wrapped to see if it is done correctly? Maybe some tips from the staff?
Basically what Yiannimize is saying here is that if they make a mistake they own up to it and are accountable to any damage caused to customer vehicles. Not only that but they inform the customer of the issue and will resolve the issue at Yianimize's expense. Great custoemr service.
Glad that Yanni is totally 100% honest with all his customer, especially when a customer car is damaged. Nice to see as well , that Yanni doesn’t take rubbish from bad staff. Getting rid of rotten eggs prompt , show the rest of the team standards are high .Total respect and a great boss👏🏼👏🏼
Who he get rid of and why?
@@ArsenalContent the twins, the mental toll it takes when your responsible for firing people and cutting their wages is insane pressure.
Celebrating people losing their jobs is strange
@@tghyffhy4389 it depends, if the mistake was a genuine mistake I agree it’s bad to celebrate but if the mistake is from negligence it’s okay to celebrate
@@steve00alt70 it must SUCK if you're doing all that ONLINE as well.
When I was working in detailing I was doing a brand spanking new BMW X5, customer taking delivery of it later that day - broke the windscreen by a complete accident. Saw the Sales Manager turn into a full force tornado in my managers office, expected to be fired - my manager came to me and told me it was unfortunate, these things happen, be more careful next time and then handed me the keys to the next car I was supposed to detail - Range Rover Supercharged fully loaded. The trust he put in me despite my errors at 17 yr old made a huge difference in my future career.
How you deal with mistakes your employees make can really shape your employees, especially at young age. It's amazing to see this company putting so much trust into young employees.
You know yourself if a window smashes and gets in the cabin, the whole dash has to be replaced.
Can’t have broken glass fly out of air con. Fair play to your boss for sticking up for you.
A good boss will help you out, a bad boss would look just to cut corners
“Send them home faster” was the best choice you could’ve made under that circumstance. Integrity even when it hurts is the only integrity there is. 💯
@Gary Clark I couldn't understand who was sent fast, those twin brothers or someone else ?
@@tejasveedwivedi3495 are those twin fired?
@@talharoxen I'm asking the same thing bro 😑😑
@@tejasveedwivedi3495 No, the twins were just acting out what the fired staff were doing.
@@gekko1970123321 ooooook got it !!!
Props to your honesty, that goes a long way these days.
I think content about Vinyl Production and Aftercare would be quite interesting. It would help some people understand that vinyl is more than just a big sticker, and also help with looking after the vinyl after you have your car wrapped, such as what to do and what not to do when cleaning, and the consequences of cleaning specific vinyl finishes with the wrong products.
I'd love to know more about Bert.... We've seen a life of Yianni, it would be interesting to understand the life of the Mr Bert, how did he become the MD.
Most of the staff are Greek cypriot, only bert is turkish cypriot as far as i remember, so they are like a small family.
Completely agree. That’s a really good idea
They go halves on the finance
100
Would like to see more content like this!
This kind of honesty is the best marketing. It’s totally not “you guys mess up too much I’m not gonna bring it in”, but the honest builds trust and people are sure that you guys will do everything to fix the problem. When I was a millionaire, this video would definitely make me more comfortable to bring a car to you guys.
The broken light on yianni's urus is 100% why a couple of tway's ago Yan wasn't happy
Nah it wasn’t, he said the issue included multiple staff, that one was only pav. Also I doubt he’d be that pissed over the light that he’d say it ruined TWAY for 2 whole weeks
Would like too know why he was angry ..
@@leonardowilliams8646 he said it. All the staff went on a night out during covid and didn't turn up ready for work the following day professionally. E.g turned up late and wasnt performing well at work.
word on the street is quite a few staff had a bender and rocked up to work the next day still half cut.
@@michaelandreou4996 where did he say this
11:40 Honesty is the best policy. Well done Yiannimize and Team
You can sense the honesty and characters of the business shine throughout, it takes a big person to hold their hands up and admit to mistakes. Success is great but mistakes make you and your business
Love this, was wondering the other day what issues they have wrapping customers cars. Trust in a business brings repeat custom and it's so refreshing to hear about the problems aswell as all the amazing wraps they've done. Respect lads
I really respect this video, I’ve always stuck with companies who go above and beyond to repair mistake even if it’s more than I’d really like to happen compared to a company who makes a mistake once and won’t take ownership
Enjoyed this video. Coming from a fellow wrapper it's interesting to know what issues others have had through the years with wrapping. Being a subbie who's trying to focus more on their own work now, my biggest problems have always been businesses always cutting down fitting time so you end up rushing jobs... and anyone who knows wrapping knows you cannot cut corners if you want to offer the best service.
Loved this style of video, more please! Great to see insights into the business.
Honesty is always the best policy. Lovely to see how clear and transparent you and the company are Yanni. Keep up the amazing work
Watching this makes me want to wrap my cars with you more. Honesty and integrity go a long way!
A pleasure to watch proud people who stand by their brand - Well done!
Love honesty guys proves even the best in the wrapping games are human!!!!
What is amazing about you Yanni is that you are honest and you are your self not trying to please someone watching you only to get more attention. Talking about mistakes it needs the person to be brave and honest. Go forward we wish to see you as one of the biggest successful TH-cam creators and May Allah bless you and your family. Your brother form Dubai Khalid Ahmad
Mistakes always happen, the best companies are the ones that are honest, own up and put it right with as little disruption and fuss to the customer, and the real creme de la creme are the ones that go out of their way to help their customer even through no fault of their own, which clearly you have spot on! 👌 Great vid 👍
Being honest and real with your customers in one of the most important parts of running a business.
Glad to see that Yianni is keeping it real
An absolutely brilliant episode guys. I love your honesty. Remember the man that never made a mistake never made anything 💯👍
Love this! I work in the same industry and it's refreshing to see transparency. It's comforting to see even the best in the business make errors every once in a while ;)
Ive been following you guys for many years, its big to know that even at the top the ball gets dropped now and then. Keep it real as always ✌🏼
Your honesty is wholesome and shines through in your work ethic. Great video guys 😎
Great video, love the fact that Paul Oz was number 1, that man has such an eye for colour so you were probably lucky he spotted it on Instagram before he came in to collect it! You should get one of his pieces for the office!
Tells us about Terry
Terry quit himself, it was on his Instagram
Aman whats his Instagram
@@MT-qg7ev Terry_Mulqueen
Top men Yanni and Bert, there’s not many company’s that would do this type of video, and that’s why you are where you are. You deserve all the luck and success in the world, and I no from working for a Middle Eastern family that honesty is everything 😀 always enjoy your videos, have a good week and stay safe David 👍👍
Yes… loving the openness and straight up transparency. No 1 in the game wallop 👍🏼👏🏼👏🏼
Interesting content Yianni & Bert! Honesty is the best Policy & Customers will respect that!!
Loves these types of videos!! Keep it up, more personal from the top dogs
its not about the mistake its how u deal with them that makes a company stand out , keep up the good work
Your honesty is your strength - well done
Ur content is improving 👏👏👏 variety of stuff happening n it's great 🤩
Really liking this content keep it up
really enjoyed that honest talk between two guys in business together
Nice leaving out the people that didn't want their mistakes known. You guys are awesome
Everyone makes mistakes its all about how it’s dealt with and put right. That’s how I judge a company or person on their mistakes. Great content 👌🏻
Wow that's so transparent for them to make a video about the flaws they made. Respect.
Yianni, this is great content. Awesome business model of being honest and upfront with your customers. Love the fact that your team will also go above and beyond to be part of a solution and not the problem. Big ups to your business and team
Great content, grateful for authenticity 💪🙏👍
Love the honesty! Proper customer service hence why top of the game! Kudos!
Love this! Chilled out, beer in the hand, sh*t happens kinda content! Love it 🍺
@yiannimize : TH-cam channel stfu
Definitely a good video to share! Ins and outs of Yiannimize, open and clear to the customers, no wonder they get loads of returning customers!
Best duo from the Yiannimize Family 👌🏼
Very interesting video👏🏽👌🏽. Perfect segway: question for staff. What would you work as if you left Yiannimize?
The honesty in ur business is gud. Thats what keeps ur customers coming back
I think you should do a video on how well protected a car is from PPF and vinyl eg wrap a scrap car in ppf and the same for a vinyl wrap and do demos like hit them with items as well as cuts from knifes and other sharp tools to show how it’s protection works would be a good insightful video
keep up the variation of videos boys, top notch!
Love the variation of TWAY, Drag Races, wrap videos and sit downs videos!
Very good video and extremely honest, which shows how great you are at your work ensuring you put things right regardless... I truly enjoyed watching this video.
good to see not only glamor ;-) good to learn and acknowledge mistakes! and human indeed!! honestly appreciated sir!!
It’s very good to watch and know about the mistakes a business can make, I personally think it’s good to see the good and mistakes of your business
Very good content Yianni, continue with these informative videos.
Really enjoyed this video. Its honest it goes a long way to show great u guys are.
More videos like this would be good
Great to make the cut, but didn't expect to be heading it up ha! You know.... maybe it's far enough in the distance now to mention the even much bigger cock up with this, on my part! It'll be in the book one day soonish ;o) Always awesome guys.
Oh my 🤦🏽♂️
These educational/story sit-down videos are great! Love this content.
Brilliant video, would love to see more business ones. Love the honesty.
This was educational, I know more about wrapping now. Thank you 🙏
I came to know about Yanni from the car wow channel, and now I'm just addicted to this channel! Yanni has a nice personality, and he's natural presenter :)
I'm here for Yanni as much I'm here for the car wraps.
The thumbnail says MISTAIKES instead of MISTAKES. Was that a typo or was it intentional? 😅
Never knew about the directional wrap! Learn something new every day!
Its nice how yanni can talk about some mistake’s letting you know that a mistake can be made even if youre the best ,mad respect
Great show - good to understand the issues that can arise and how the business deals with it.
i like this its all most like a chilled podcast type vibe i would watch this content all day long :)
It's like putting wall paper on a wall, some have pattern matching and even if the pattern matches the top of the wall, I might not match properly at the bottom depending how straight the wall is, if you then by mistake get one roll from a different batch, you're toast lol. Or as a guy in the building trade once said, we all make mistakes but the difference is a professional knows how to deal with it while the amateur doesn't.
Glad to hear you're honest as there's not enough of you left anymore.
Really enjoyed the content. Thought it was honest and insightful. Thanks a load🤙
Definitely enjoyed this genuine content.
Love this … more content like this on the wraps, the business side, your marketing all would be amazing insights. A little Behind the Scenes type theme would be wicked
Great video idea.
Good for viewers that hasn't watched every video until now
Yanni: "make a mistake once ore twice, but after that it becomes a choice" 🤯 nice one Yan
If you’d wrapped my car in the wrong colour I wouldn’t accept being ‘blagged’ . When dealing with customers, honesty is always the best policy 👍
Enjoyed this video 📹👌 nice to see that you are honest about your mistakes as we all make mistakes. 👍
Its nice you are so honest, more of you and Burt's tales.
Great honest videos, more like this please 👍🏽
Transparency is important in business not all are so truthful so good on ya Yian 👍🏻
Editing staff and production quality 10/10 at the moment!
Really interesting video, it’s great how transparent you guys are!
Glad u guys show honesty
Great content,it's always nice to see new stuff,Hope there's more to come.
This type of video is pretty nice guys
Please continue
Duo of Bert and yianni is very entertaining
Nice video
And it's nice knowing about what happened
And honesty is most important
Where’s Terry gone?
I have my own business and we all make mistakes. The key is making sure the customer is happy and putting things right when needed. A good business always thinks long term. Very good ethics guys. You've worked hard to be successful, good luck to you all
Great chat , and funny 😆 , love you boys 🙌🏻
That’s very honest incredible would love to see more videos like this would love to see a video of the background of your staff how they joined Yiannimize like Andrew Gina Bert and also what happens to previous staff keep it up Yianni and staff cheer me up a lot
This was interesting to see. Loved it. Glad to know it happens, even to the best sometimes
Yiannimize is always honest with everyone and everything and 5stars service and also knows what the problems are and how to fix them
really enjoyed this kind of content
love the honesty, keep it up lads
Great videos keep it up 👍
Interesting content would love to see more like this 👌
Can you do a video about what to look for when I take a delivery of my car freshly wrapped to see if it is done correctly? Maybe some tips from the staff?
Old staff, new staff video is a must. Would be interesting to see/hear the stories of who got fired/hired etc.
Good honest video thanks great content.
Great video guys, love your honesty and transparency and I would still get a wrap by you guys.
Waiting for another one 👍, great content
Great video guys, more like this please.
Basically what Yiannimize is saying here is that if they make a mistake they own up to it and are accountable to any damage caused to customer vehicles. Not only that but they inform the customer of the issue and will resolve the issue at Yianimize's expense. Great custoemr service.
I get the impression that the intro took quite a few takes 😂