Leading Tech powered Experiences at Walmart with GenAI by Rekha Joshi

Imagine organizing a football viewing party without the hassle of searching for every single item-be it chips, soft drinks or a 90-inch TV. With Walmart’s new GenAI experience, a customer can simply type their need in natural language-“Help me plan a football watch party”-and our search will draw up all the relevant products in no time! Leveraging data, technology and Large Language Models (LLMs), this feature is taking the guessing game out of ‘searching’ and giving precious time back to our customers.
In this session, Rekha will deep dive into the journey of building the GenAI Search feature in an effective, efficient and compliant manner. She will also discuss use cases, share insights on customer intent, discovery paths and focus on fine-tuning LLM models and GenAI architecture.