I hate Google. I am a legal business (registered with the correct departments), I am 100 percent compliant with Google rules, yet my business is suspended and Google won't fix it.
As odd as it might sound, and whether you like it or not, I think it's best to 'serve customers at your location' (whether you want to or not), because that way, at least you get a visible pin on a map, with a sab, you don't, and I suspect that makes you less visible!
@@rankingacademy They can't, and I totally get that. I'm just saying that I suspect that a pin on a map may gave better visibility that's all. But people will do as they wish.
As usual....great info your sharing👍....thank uou🙏🙏🙏.....wish u make another video about....the best way to add your service areas on GMB!……… y?… we can fill out all 20xsdrvice areas starting from our place to go further.....or just one from our place, then let's say go just adding areas on the border of a circle surrounded our place....so, which methods is the best?😮
Indeed. Although co working spaces are not against google's guidelines it can be tricky to prove to google's you legitimately operating from it. Here are the main points: You must maintains clear signage, receives customers at the location during business hours, and make sure it is staffed during business hours by your business staff.
Hi Luc, just found your video today. Thank you so much for the great content. What about a realtor? If you want to service a specific area but your brokerage is not there, what do you do to set up GMB? Thanks for your answer in advance!
If you are a realtor I assume you operate in the area where your live. What I recommend is to set up a listing from your home, don't show the address and set it up as a service area listing
@@rankingacademy if there’s no address setup for the listing where/how would it show up on something like google maps for people in that service area to see?
Unfortunately this is not a quick response as it depends on multiple factors. I would suggest you go and red this article which explains what you should do in details: www.sterlingsky.ca/merge-google-business-profile-listings/
Thank you - I had no idea you could list 'service area' and not have a bricks and mortar address. My listing which was a virtual address, had just got pulled. Hopefully I'll get reinstated now. 👍 One question though - if people say in Marylebone search for 'electrician near me' will we come up, from listing just the area, while not having the bricks and mortar address?
Listing areas doesn't have an influence on where you rank. It is for the benefit of users. Google knows where your business is located anyway. If you are near enough the customer and your business is relevant you will be listed
@@rankingacademy But if a customer searches through Google Maps, will you still appear? Or are you at a better advantage if you have a bricks and mortar address?
We started a roofing business seperate from our primary gutter business. We check no physical location. They want verification. They ask for a numer or email address to send a code but we do not recieve it. any suggestions?
Hi, Thanks for the great video. Is it recommended to add interior and exterior photos for an IT software company( Service industry). And if doing so, will it give any advantage in google rankings.
Thanks for this Luc, what if I have a service area in Utah and Texas. Can I list them together or is it possible to have 2 separate listings or how can I go about this please. Thank you
Listings can't rank for an entire state, let alone two. Not sure what line of business you're in but generally speaking a listing will rank within 3 to 7 miles from the address at which it was verified, max
I have a question. I have a Google profile and had a location. Now I am both mobile and virtual. How do I verify my old business? I lost my business address to the covid and have been forced to go door to door and virtual... Can you tell the process to establish this. I've been in business 30 years I hate Google and now everyone's having to identify themselves is this video mandatory for every single person including people that have had an establish ed business on Google maps who no longer is on the map?
Sorry but I'm confused. Do you have an old listing that needs to be re-verified or have you claimed a new one and you're being asked to use the video verification method?
could you please tell me, I have a client who have a digital product business and also have only one office in toronto, now he wants to provide his services in other cities also. There is no office there. So, how can listing for those areas.
I am a new builder, set up a business, I dont have a branded vehicle, I drive a standard car with my tools in it to my jobs, how can I show google during the verification video that I am running and operating the business, I have uploaded multiple videos, showing the street sign, going into my house, showing utility bills, showing a receipt that have registered the company, logging into my business email, and logging into the bussines facebook page and showing tools in my garage. but the I am not getting verified, can you give me some pointers what I can try
Thanks, this video is helpful. I actually did exactly what I see you explain in this video, a home business but did not put my home address for privacy reasons. Its almost a month since google indicated my verification code will arrive within 5 days. What should I do in this case? Should I just keep waiting like forever or what means can I contact them? Thanks.
hey thanks for the helpful videos i have a couple questions. my service demolition and remodeling business was open at my last address and it was on a google domain i paid for. i changed info it got suspended i couldn't fix it so i started a new profile with new email then that one i got verified by post card again but then i moved and i couldn't get them verified no more so i made another new profile and business at my new address so i got another card or two in the mail but the codes done work and i made a few profiles with a few different emails maybe deleted a couple profiles. so my buisness was never verified again at my new address and i got 3 different post letters with the pin numbers but they don't work and i got duplicate profiles not sure which ones which so deleted them..im in a huge mess what is best do you know how i can recover a verified deleted business with the google domains i first got them verified with and how do i recover?
What do you do if the address registered with the business is the Registered Agent address, and can only accept legal documents no mail? So I setup service area business with no location, but it will still ask for an address for verification - my home address is off the public record and not associated with the business so what would you do?
We are a home service business, traveling to customer's homes and performing various services on their properties. The only way I can think of to get a GMB page the right way is to change the way we have registered the business with the state - keep our Registered Agent, but change our "primary place of business" in our paperwork to a rented office suite with a physical address that can accept mail. Is there a way I can avoid renting an office suite, and keep my home address out of the business's paperwork with the state? At the moment, I don't see another way. Thanks! @@rankingacademy
I'm having terrible trouble with GMB for my web design and digital marketing business. GMB are asking me for signage, company registration despite the fact that I have told them that I use co-working space and work at my customers businesses. I'm up against a lot of local competition from other web designers who all have GMB listings. So not really sure what to do next
Hi Morgan. Unfortunately businesses can’t list an office at a co-working space unless that office maintains clear signage, receives customers at the location during business hours, and is staffed during business hours by your business staff. Unless you fulfil these criteria, it is unlikely you will be able to get a listing
@@rankingacademy Thank you for the quick response, would you suggest I just use my home address in this case? And set it not to show as you suggested in the video?
@@morganfackrell4535 Maybe you can state a location area? 🤷♀As he stated though it has to be 2 hours drive near your business though.🤷♀. Not sure. Still new at this too.
I've had my wife's home child care centerin the US on Google Business for years and they recently disabled the account. They said it's a store front and requires permenant signange. I would consider it a home based business per your video. Is home based only allowed in the UK or did they possible change criteria to store front and service area only?
Hi Kevin the address you use is irrelevant. What is important is your business type: - If you are a service-based type of business that visits customers at their homes (electrician, plumber) you can use your home address. Instead of showing your address on your listing, you need to specify the areas in which you operate. - If customers come to you (which is your case) then you'll be considered a physical storefront. The fact that your listing has been active for years is irrelevant. You were picked up by Google who now wants to see you legitimately operate a business at the address you specified (your home). And one of the prerequisites is to have permanent signage outside your storefront (in this case your home) that shows this is where the business is based. So make sure you get this set up before asking for reinstatement, otherwise, google won't do anything about it.
Setting up GMB as a realtor. The office I'm connected to is 35 minutes away from me and i rarely go there, so I don't want my red pin to be that far away. I want to get pulled up on searches as a realtor in my immediate area, not the office location 35 minutes away. What do you advise is the best way I set it up? If I set up as a Service Area, do I get a red pin on the map? How am I found as a service provider when people search if there is not a red pin? Thank you!
Hi Janay. Setting up your listing from your home address is definitely the best strategy. Unfortunately it will have to be set up as a service area if you want to abide by Google's guidelines. This means you won't get a red pin
@@rankingacademy yes, I understand. But when I google Russian People Meet online dating- the site populates on google??? Is it just that the business will populate … but it can’t be actually advertised via google?
@@rankingacademy We understand all of that.. the Guidelines etc... BUT what do we "Virtual" or "Only ONline Business" do now. Do we still sign-up for a New Google account... and Don't even touched the GMBP... what as an "Only-Online Business" do... can you clarify in a video the alternatives for an "Only-Online Business" that does POD (Print on Demand)... how, where, why and how to get my "POD Virtual" store indexed etc
Thanks Sherri. It kind of makes sense if you think about it. Otherwise anyone would be able to create hundreds of virtual businesses at a very low cost and spam Google maps.
Hi Luc, I am setting up a home fragrance business (candles, wax melts etc) and I make them from home. I will be selling them through an online store/website for example Shopify and will be selling occasionally face to face E.g markets, pop up shops etc. As I am mainly an online store does this mean I cannot have a Google Business Profile? I’m confused because I see loads of other online candle stores with Google profiles collecting their reviews and ranking. If a customer happens to be in close proximity to where I live I will hand deliver it or have them pick it up from my home studio but I don’t want to list my home address online for the public to see. How can I get over this please? Thank you in advance.
Hello, great video. When I set up my business on GMB in Sept 2021 - i did not want my home address to show as I am a service area business providing mobile oil change and tire change services at customers' location. At the time I was guided to put in the address first and then I will have option to hide it. However I was never able to hide it. I went to to the google community and was told to change my category to auto repair shop with mobile service.. but I am not, and even so i still did not find that option. Is there a way to fix this after the fact to hide my physical address.? I hate that customers know where I live. Occasionally a customer may have to come to my location at home because for example they live in a condo corporation and not allowed to do an oil change on the premises, but that is very rare. A second issue I am having is that I was notified recently (like everyone else I guess) that GMB will now be transferred to Maps or search. I am 100% verified; however a few customers left reviews after service in the last week and they are not showing up on google. Does one have anything to do with the other? Help please.
To hide your address you need to remove it all together from your listing then specify the areas in which you operate. The closest category to what you offer seems to be tyre shop. Google's review filter has been a lot stricter recently. That maybe why your reviews are not publishing. For more info I suggest you watch this: th-cam.com/video/kCe2wY16Vjk/w-d-xo.html
Hi, please I have a question. I’m a home baker and operate my cake business from home. When I created my GMB account while registering the biz, I chose NO with regards to a physical address customers can walk up to although my address is displayed on my business profile. Would like to know if I can create an order ahead link in the info section of the GMB page or is that link only specific to restaurant businesses and store owners ?
Hello i am from Canada i have an issue with the google map . May i know how to remove the old business sing from google and put mine instead beacause when the customer search my address by dood number it gives them the oldest business sing but when they searche by the name of my store they find out my business's sing so can you help me please to fix this beaucause the customers are believing me that i am locally existing in this address please please i really appreciate if you can help for this thanks .
Heyy I love watching you videos . Can you tell me how to go about creating a mobile mechanic roadside service?? I tried creating an google business but when I choose the business category as mechanic they are asking for an address. I don’t have a address where I do mechanic as I’m a mobile mechanic I go to the customer wherever they break down and fix their truck . Please help me with this one . Thanks in advance
@@rankingacademy Heyy so when i was creating the business profile it said start building your business profile and it have business category but when I search for vehicle repair it said “We didn't understand your category. Please select from the suggestions that appear when typing”. So in the business category there’s no such thing as vehicle repair for me 😒. If i choose mechanic they are asking for an address which leads to I can’t create a business account without having an address.
It is technically allowed to share the same location as long as the businesses are distinct enough. I'm assuming these are brick and mortar businesses. If so, make sure they are registered with appropriate state, have a unique TAX ID with which you file separate taxes, you meet face-to-face with customers and have a unique phone number. Then you should be OK
GMB is the worst thing in the world. I'm a plasterer so do service areas only and am not allowed an address, however ALL the other plasterers in the area have a listing and have an address and a service area
I understand your frustration Colin. My advice would be to start reporting them using the redressal form you can find here: support.google.com/business/contact/business_redressal_form?authuser=6 Alternatively you can edit their listing yourself (try using an gmail address that is not linked with your own account)
Hi Luc! Question: as an online course creator, my business is nearly all-virtual, EXCEPT, I do occasionally go to people's houses or event spaces to hold in-person talks / group workshops. Could this qualify me for 1 of of the 3 appropriate types of GMB listings?
According to Google's guidelines if you travel to visit customers where they are they you are eligible for a listing so it would seem you can create a listing. If you do, I would also recommend you create a website. I couldn't find one for your business
@@rankingacademy Thank you Luc. ♥ Most of my business is online, but I see people in person also. I have a website. Thanks to you now I know why I haven't received any google traffic. I've been grinding creating my own business contacts. Whew! I hope I can get reinstated. After this video I think the problem was that I used my UPS address. I never receive mail at my home of any kind and I always use the UPS address for business and personal, so I did not think it was a big deal. Thank you.
Google sucks I get my listing video verified then my competitor is somehow flagging it getting it removed then we appeal and it doesn't meet google guidelines
@@rankingacademy It's a similar tutorial in just one area. But I was aiming it at those that wer just registering for the first time. It was in the video I released yesterday about a shop or service, but yours took it an angle I hadnt considered. As always I'm always in awe of your videos, You keep raising the bar!
@@rankingacademy Still learning, but the challenge is understanding your audience as im a web designer, but SEO seems to be what my audience wants, I started by rviewing websites, but no one seemed interested in those videos. So still looking to see what my audience wants at the moment, but it does seems GMB is the major need for small businesses from looking at my stats
Hello Luc! Thank you very much for your explanation at first. It was very clarifying and helpful. So, from what I can understand, we just messed up with Google My Business, because we started a business a couple of months ago, for now totally online, and, therefore, is not eligible. We produce and sell jewelry and it is home based. Should we just shut down our Google my business account and rely on our website? Can we suffer some penalty from doing such? Thank you very much in advance for all the help you can provide. João Barbosa, Art e Manha
If you have managed to claim a listing consider it as a bonus. There are plenty of non eligible businesses who have done the same. The problem comes if Google finds out. They will suspend your listing. You won't suffer any penalty. The listing will just disappear. It could last a month, a year, maybe 10. Make the most of it while you can but don't invest too much time on it unless you are able to make it eligible.
Hi! I have a house for short term rental (airbnb), where people should book online and then come to the location. How can I setup a listing for my type of business?
I don't think you'll be able to. You'll likely be asked to verify your business and provide some official paperwork to prove where your business is registered and I assume you can't use the airbnb address for that
My accounting business was just suspended after moving to a co-working space (from a home-based location). Their email says because of a 'quality' issue. I think it's because my new location is a co-working place. I showed them how I was listed on the company directory of the business in the lobby but still was suspended. Any ideas? There are other businesses in that space with a google business map listing so I'm not sure why I'm having issues and they aren't. For Google to accept co-working location, it says "that office maintains clear signage, receives customers during hours and it staffed by business staff". Does that mean the co-working office's signage or mine? Obviously if I only rent a room a day here or there, a sign like that wouldn't be mine. Can I just try to relist my business with a new name? Would that work?
Trying to claim a listing with a new name won't work especially if you use the same phone number and website. It's likely your listing will be automatically suspended. To answer your question: "office maintains clear signage, receives customers during hours and it staffed by business staff". Does that mean the co-working office's signage or mine? It means your business. Unless you're able to prove the space you occupy in the office is yours on a permanent basis you won't be able to claim a listing. While many businesses get away with it, it's just a matter of time before they get caught too and suspended. My advice, find a permanent location that is eligible in Google's eyes.
Thank you! As an online travel agent, could I set up as a service provider? I work via zoom, meet at coffee shops, and also send out packets to clients homes. I work with all of the US, but I also concentrate on local communities. It's such a bummer that Google doesn't have some sort of option for this industry.
Great info. Thanks. I run my business from home office, customer does visit me. I offer pc service, repairs, web design and foto services to local customers mostly. Can I be listed in Google my business and get a pin on the map?
Yes you can but you may need to prove at some point you operate a legitimate business from the address you have specified so make sure you have permanent signage outside of your house
But you don't own the prisons so you shouldn't film them anyway. You need to use your home address to verify your listing which I assume is where your business is located. You'll also need to remove it from your listing as you will be considered as a service area type of business
This is the same thing I have been telling people & when I run into this kind of business, I report them! Question though, I have been trying to figure out a way to make money on this? I find them all the time and report them but when I call the business to tell them that they are in violation of Google's guidelines they say they'll get ahold of their SEO company. I want them to say how can you help me? there has to be a way that we can monetize these kinds of incidents because we are following Google's guidelines and all of these other people are not? What am I missing?
Is your business a local business? Will you be dealing with customer face to face? if so yes you can create a listing before it opens. If not, you won't be eligible for a listing
@@rankingacademy thank you for replying back. And no, it’s a construction work business but we’re just starting and saw another of your videos explaining if you do put your business online and you don’t have a a front store to make sure you don’t add an address. But I didn’t know if this applied to me if I didn’t have a business legally establish yet.
Hi mate i am running a painting business, can i add virtual office address to Google Maps to city location so i can get enquiries from city as you explained google use proximity. Lemme know plz
I have a service business and I have done all those steps but unfortunately i only still have video as the only option of verification. Nothing else pops up.
Please my account was suspended, and am online business can I still get this profile back because their is an home address without signage on the profile
I have legit locations i can't get listed Meanwhile one company is marketing 10 different names all over the state and getting everyone's listings taken down
What about if you are an online apparel store and deliver to customers. I have a legit registered llc and transparent contact information. Can I not register?
You can have multiple business at the same address as long as they are distinct. Different websites, different phone numbers, different business categories
I work from my home as a designer, but I don´t feel comfortable when I see my private house in a profile. I have been thinking of getting rid of google my business altogether.
My business was DISBLED, I don't now why. My last change was change the name adding "corp" at the end of my business name. I need help. I already did couple changes to figure out what is wrong and I request a new google verification, my business that I just start and I provide a services at the customer locations as remodeling. Please if you can help I will appreciate. Thank you and May God Bless you.
@@rankingacademy No yet. I have a verification number but I can use until change something to make my status from disable to something able again. but honestly I do not know what to do. if you can help me , let me know how much you charge for it. thanks and God bless you. 👍🙏
Have you filled in the reinstament form support.google.com/business/troubleshooter/2690129 If you have there is currently a delay of up to 4 weeks to get a response
hi There, my client was suspended ( they moved and changed their address) and has submitted the form for reconsideration twice already... Is there another way I can help them?
I've had this business about 2 years and just realizing that Google is showing my service area as being much bigger than it is. Why is the actual map showing a much larger area? Can I move the line to narrow the area?
The boundaries are defined based on the service areas you added to your profile. Just log into your profile and modify the area to change the boundaries
@@rankingacademy OK, I realized that in addition to certain cities, I also listed the county name, so I removed the county name. Do you have any idea how long it would take Google to adjust the map in my profile?
Yes you can. Make sure you post pictures of your front store on your listing With your logo clearly being displayed. You may need to go through a video verification process when you claim your listing but if you have a legitimate storefront it shouldn't be a problem.
I thought I had mine set up with an address and I was thrilled when I found this. I logged in and it turned out that I was already set up as a service area. Yet, for some odd reason, it will only let me verify with a video (which I can't do). When I click OTHER OPTIONS it does not give me other options. I am stuck!
You are not stuck at all and you can definitely get your listing verified with a video even though you are a service area business. This is how: th-cam.com/users/shortsKDDUOrxlwLg
Is it possible to change my business from hybrid to service based? I do home remodel and I kinda remember that when I made it, it asked me for an address and if I could deliver to customers... so I set it up wrong... can I change it to service area only? Thanks
@@rankingacademy Video Verification. 1st show street, Besides Business, My Car and License Copy. I have no Physical Store also. Pls help me, how can i do now? 2 times video verification not approved. Will i do sumbit request form for Verification?
Great info. Im having problems with my location on Google Map. My service area is County limit, within 2 hours from my home but my business listing on GM shows that I’m actually 109 miles away from my home. Do you know why that’s happening
will creating a gmb help with my affiliate website, given i use a virtual office address? ive learned to do this through matt digitty but wondering how true this is.
Dear Luc , first i would like to thank you for the priceless information you share. My new client as i am an agent is in the home health care category and sending doctors to patients home. My question is if service area business with no address can rank high in search results? Thank you.
Hi Yasser. Yes they absolutely can. I work with service area businesses who are doing very well, although having an address would seem to be advantageous
it seems like you may not get much if any traffic without an address maybe long ago but any new listings seem to not get traffic especially if you have a lot of competitors. my guess is old listings got traffic & nows survive off built up relevancy. its likely you have to pay or manually ask for reviews, a bunch of pics, & see what happens. you can test this theory by googling keywords that fit you bizz & see what comes up. If you see business w no address see how many pics they have reviews & so on. its likely they were listed b4 2022. you also don't get the same insights & menus as one with address,. I managed google accounts for businesses trust me.
I have a service area business, what should I do if google my business disabled my account? I was corresponding thru email and my original thread of communication disappeared, it is not in my trash or spam. I have conveyed this information to google my business, but they still tell me to correspond thru original thread of communication. Please help if possible. Thank you
Running into a new verification issue. Got a local service based business set up in GMB exactly like you teach. However, Google is now demanding a video verification for his listing. He doesn't want to use his home address, but does have a virtual mailbox suite address. Do you have a recommendation for how service based businesses (that don't want to use their home address) can video verify?
Firstly you shouldn't use a virtual mailbox suite address as it is against Google's guidelines. To verify an SAB using video you'll need to show items such as the specialised tools you use to do your job, vehicles with your logo on them, professional software (if applicable), branded documents and anything else you might feel relevant.
@@rankingacademy Thanks for the info. Hit a snag though, for video verification they're forcing the business to enter an address, even though they're a service based business. What address would you suggest we use here and does it matter?
@@ivettet5850 For service based business video verification Google wanted video of workspace (if applicable), logo, tools, vehicle & plate, physical document with business name/address. My client ended up using a virtual mailbox address but still hid it. Video upload didn't work so contacted google directly, they allowed him to do a live google meet video and approved the business immediately.
we have a service-based business we were listed on google business but had my home address for nearly 2 years and just recently google flagged us and suspended our account they deleted all or 5-star ratings and the told us to stat again as a service base with no address and won't return our reviews this sucks
@@scubatraveller6887 hi they will be calling me tomorrow for verification, i have a home based eye lashes buisness? I am very confused , shall i do verification with them or just leave it as it is as i have 5 star reviews on google.
@@rankingacademy hi i have eyelash buisness on google, since I changed my address my account needs to be verified, i was working from salon before so i have shop front however I don’t work from salon now , i have home based buisness And 5 star reviews on google … I did contact google since I can’t upload any pictures on google Now they want to do video chat with me and they want me to show them my work place , shop front , buisness card Shall i tell them that i work from home ? I am just scared you know I don’t want them to suspend my listing Please help me out
Hi Luc, thank you for your information. I have a home studio for dance classes and I also travel to other locations to conduct classes. I added my home address but my video verification dint go through, my postcard verification also failed and my account is not live and it showed it’s suspended. Any suggestion what I can do ? To get my listing up ?
Does your location (your home) have permanent signage outside your house? Do you have official documentation that proves you operate a business from your home?
Hi Luc! Can i ask if I can change the google account for my business in to google acct for myself? do you think it will affect my youtube channel? I have no business.
I hate Google. I am a legal business (registered with the correct departments), I am 100 percent compliant with Google rules, yet my business is suspended and Google won't fix it.
Have you tried raising the issue in the google business profile community? support.google.com/business/community?
I'm the same it's been months I've tried everything
Same issue
And this is what will ultimately sink Google in this department as more and more people will leave and find other avenues of advertising.
I engaged some expert write to Google for 1 month and got it reinstated.
Don't try yourself, let the Expert do it.
Hope this help. ☺️
As odd as it might sound, and whether you like it or not, I think it's best to 'serve customers at your location' (whether you want to or not), because that way, at least you get a visible pin on a map, with a sab, you don't, and I suspect that makes you less visible!
So how do you suggest people such as electricians and plumbers serve customers at their location?
@@rankingacademy They can't, and I totally get that. I'm just saying that I suspect that a pin on a map may gave better visibility that's all. But people will do as they wish.
@@rankingacademy I’m having a really hard time getting roofers who clearly list their personal homes as the business address pins removed from the map
Thank you for the info about Home Based Business!!!! Excellent information!!
Any time!
Great video. I guess using UPS box is no longer available as a location hack
It never was as it always against the guidelines
As usual....great info your sharing👍....thank uou🙏🙏🙏.....wish u make another video about....the best way to add your service areas on GMB!……… y?… we can fill out all 20xsdrvice areas starting from our place to go further.....or just one from our place, then let's say go just adding areas on the border of a circle surrounded our place....so, which methods is the best?😮
Just add the areas in which your business operates. It's not because you can add up to 20 that you should.
What about businesses operating from cowork spaces? I imagine signage can be problematic.
Indeed. Although co working spaces are not against google's guidelines it can be tricky to prove to google's you legitimately operating from it. Here are the main points: You must maintains clear signage, receives customers at the location during business hours, and make sure it is staffed during business hours by your business staff.
Hi Luc, just found your video today. Thank you so much for the great content. What about a realtor? If you want to service a specific area but your brokerage is not there, what do you do to set up GMB? Thanks for your answer in advance!
If you are a realtor I assume you operate in the area where your live. What I recommend is to set up a listing from your home, don't show the address and set it up as a service area listing
@@rankingacademy if there’s no address setup for the listing where/how would it show up on something like google maps for people in that service area to see?
Thank you this was very helpful. As a service provider, I know am was the right thing.
Glad it was helpful! Thanks for watching Stuart
Hi Luc,Quick Question? Merge or Delete a duplicate listing? I have two listings under two different emails. Thanks, Bob
Unfortunately this is not a quick response as it depends on multiple factors. I would suggest you go and red this article which explains what you should do in details: www.sterlingsky.ca/merge-google-business-profile-listings/
Thank you - I had no idea you could list 'service area' and not have a bricks and mortar address. My listing which was a virtual address, had just got pulled. Hopefully I'll get reinstated now. 👍 One question though - if people say in Marylebone search for 'electrician near me' will we come up, from listing just the area, while not having the bricks and mortar address?
Listing areas doesn't have an influence on where you rank. It is for the benefit of users. Google knows where your business is located anyway. If you are near enough the customer and your business is relevant you will be listed
@@rankingacademy But if a customer searches through Google Maps, will you still appear? Or are you at a better advantage if you have a bricks and mortar address?
We started a roofing business seperate from our primary gutter business. We check no physical location. They want verification. They ask for a numer or email address to send a code but we do not recieve it. any suggestions?
you'll need to get in touch with Google: support.google.com/business/gethelp
Hi, Thanks for the great video. Is it recommended to add interior and exterior photos for an IT software company( Service industry). And if doing so, will it give any advantage in google rankings.
If you think visitors will benefit from seeing photos (interior or exterior) add them. It won't help you rank higher.
I have watch many of your video and they are great. I notice I have to listing with same name on Google My Business, how to merge them?
Hi valdemar. It depends on the type of listings. Are they for a storefront, a service area or a practitioner?
I have seen some business have an address but show no onsite services. What would this be an example of? Can you do a video showing this please.
I'll add your request to my list
Thanks for this Luc, what if I have a service area in Utah and Texas. Can I list them together or is it possible to have 2 separate listings or how can I go about this please. Thank you
Listings can't rank for an entire state, let alone two. Not sure what line of business you're in but generally speaking a listing will rank within 3 to 7 miles from the address at which it was verified, max
I have a question. I have a Google profile and had a location. Now I am both mobile and virtual. How do I verify my old business? I lost my business address to the covid and have been forced to go door to door and virtual... Can you tell the process to establish this. I've been in business 30 years I hate Google and now everyone's having to identify themselves is this video mandatory for every single person including people that have had an establish ed business on Google maps who no longer is on the map?
Sorry but I'm confused. Do you have an old listing that needs to be re-verified or have you claimed a new one and you're being asked to use the video verification method?
could you please tell me, I have a client who have a digital product business and also have only one office in toronto, now he wants to provide his services in other cities also. There is no office there. So, how can listing for those areas.
He won't be eligible to claim a listings in cities where he doen't make physical contact with customers
@@rankingacademy so, what can I do for ranking in those areas.
I am a new builder, set up a business, I dont have a branded vehicle, I drive a standard car with my tools in it to my jobs, how can I show google during the verification video that I am running and operating the business, I have uploaded multiple videos, showing the street sign, going into my house, showing utility bills, showing a receipt that have registered the company, logging into my business email, and logging into the bussines facebook page and showing tools in my garage. but the I am not getting verified, can you give me some pointers what I can try
Have you tried getting in touch with google directly: support.google.com/business/
Thanks, this video is helpful. I actually did exactly what I see you explain in this video, a home business but did not put my home address for privacy reasons. Its almost a month since google indicated my verification code will arrive within 5 days. What should I do in this case? Should I just keep waiting like forever or what means can I contact them? Thanks.
Yes, get in touch with them: support.google.com/business/gethelp
@@rankingacademy Thank you 😊
hey thanks for the helpful videos i have a couple questions. my service demolition and remodeling business was open at my last address and it was on a google domain i paid for. i changed info it got suspended i couldn't fix it so i started a new profile with new email then that one i got verified by post card again but then i moved and i couldn't get them verified no more so i made another new profile and business at my new address so i got another card or two in the mail but the codes done work and i made a few profiles with a few different emails maybe deleted a couple profiles. so my buisness was never verified again at my new address and i got 3 different post letters with the pin numbers but they don't work and i got duplicate profiles not sure which ones which so deleted them..im in a huge mess what is best do you know how i can recover a verified deleted business with the google domains i first got them verified with and how do i recover?
What do you do if the address registered with the business is the Registered Agent address, and can only accept legal documents no mail? So I setup service area business with no location, but it will still ask for an address for verification - my home address is off the public record and not associated with the business so what would you do?
Are you a realtor?
We are a home service business, traveling to customer's homes and performing various services on their properties. The only way I can think of to get a GMB page the right way is to change the way we have registered the business with the state - keep our Registered Agent, but change our "primary place of business" in our paperwork to a rented office suite with a physical address that can accept mail. Is there a way I can avoid renting an office suite, and keep my home address out of the business's paperwork with the state? At the moment, I don't see another way. Thanks! @@rankingacademy
I'm having terrible trouble with GMB for my web design and digital marketing business. GMB are asking me for signage, company registration despite the fact that I have told them that I use co-working space and work at my customers businesses. I'm up against a lot of local competition from other web designers who all have GMB listings. So not really sure what to do next
Hi Morgan. Unfortunately businesses can’t list an office at a co-working space unless that office maintains clear signage, receives customers at the location during business hours, and is staffed during business hours by your business staff. Unless you fulfil these criteria, it is unlikely you will be able to get a listing
@@rankingacademy Thank you for the quick response, would you suggest I just use my home address in this case? And set it not to show as you suggested in the video?
Hi. Did you get this resolved as I am struggling with the same issue
@@morganfackrell4535 Maybe you can state a location area? 🤷♀As he stated though it has to be 2 hours drive near your business though.🤷♀. Not sure. Still new at this too.
Sir I don’t Get verification Code on my number 😢
If you haven't received it you should watch this: th-cam.com/users/shortsMbk1AITyX5c
Thank u takle
My pleasure
I've had my wife's home child care centerin the US on Google Business for years and they recently disabled the account. They said it's a store front and requires permenant signange. I would consider it a home based business per your video. Is home based only allowed in the UK or did they possible change criteria to store front and service area only?
Hi Kevin the address you use is irrelevant. What is important is your business type:
- If you are a service-based type of business that visits customers at their homes (electrician, plumber) you can use your home address. Instead of showing your address on your listing, you need to specify the areas in which you operate.
- If customers come to you (which is your case) then you'll be considered a physical storefront. The fact that your listing has been active for years is irrelevant. You were picked up by Google who now wants to see you legitimately operate a business at the address you specified (your home). And one of the prerequisites is to have permanent signage outside your storefront (in this case your home) that shows this is where the business is based. So make sure you get this set up before asking for reinstatement, otherwise, google won't do anything about it.
@@rankingacademy Will to. Thanks!
How can get verified as a online store?
You can't. If your business is just online you're not eligible for a google listing
Setting up GMB as a realtor. The office I'm connected to is 35 minutes away from me and i rarely go there, so I don't want my red pin to be that far away. I want to get pulled up on searches as a realtor in my immediate area, not the office location 35 minutes away.
What do you advise is the best way I set it up? If I set up as a Service Area, do I get a red pin on the map? How am I found as a service provider when people search if there is not a red pin? Thank you!
Hi Janay. Setting up your listing from your home address is definitely the best strategy. Unfortunately it will have to be set up as a service area if you want to abide by Google's guidelines. This means you won't get a red pin
I operate an online only dating site for people with disabilities- I got kicked off of google…
Makes sense. If you don't deal with customers face to face your business is not eligible for a listing
@@rankingacademy yes, I understand. But when I google Russian People Meet online dating- the site populates on google??? Is it just that the business will populate … but it can’t be actually advertised via google?
@@rankingacademy We understand all of that.. the Guidelines etc... BUT what do we "Virtual" or "Only ONline Business" do now. Do we still sign-up for a New Google account... and Don't even touched the GMBP... what as an "Only-Online Business" do... can you clarify in a video the alternatives for an "Only-Online Business" that does POD (Print on Demand)... how, where, why and how to get my "POD Virtual" store indexed etc
Very useful, I never knew virtual businesses aren’t eligible for a listing. Not sure why, seems crazy in todays world
Thanks Sherri. It kind of makes sense if you think about it. Otherwise anyone would be able to create hundreds of virtual businesses at a very low cost and spam Google maps.
Exactly, you would think they would have the option of showing whether its an actual store vs a virtual business
They are looking for new ad revenue streams. forces many to pay for ads.
I Run a Online Drop shipping business, so I'm not eligible. Is that correct?
Correct
about time i found someone who tells the truth thankyou so so so so much
Thank you so much
So, Dropshipping is not acceptable for Google Business? What is the alternative, then?
There isn't one. A google business profile is for local businesses. If you're exclusively online you'll need to rely on the usual organic results
Please help me. I need to change my GMB name slightly by adding the word "service" to the end. Will this affect my listing????????
No it won't
Great info-thanks! Keep in mind the word “sign” when you see “signage,” which is pronounced sign-idge.
Thanks Patricia. Always room to improve
Hi Luc,
I am setting up a home fragrance business (candles, wax melts etc) and I make them from home. I will be selling them through an online store/website for example Shopify and will be selling occasionally face to face E.g markets, pop up shops etc. As I am mainly an online store does this mean I cannot have a Google Business Profile? I’m confused because I see loads of other online candle stores with Google profiles collecting their reviews and ranking.
If a customer happens to be in close proximity to where I live I will hand deliver it or have them pick it up from my home studio but I don’t want to list my home address online for the public to see. How can I get over this please?
Thank you in advance.
See my other response
Hello, great video. When I set up my business on GMB in Sept 2021 - i did not want my home address to show as I am a service area business providing mobile oil change and tire change services at customers' location. At the time I was guided to put in the address first and then I will have option to hide it. However I was never able to hide it. I went to to the google community and was told to change my category to auto repair shop with mobile service.. but I am not, and even so i still did not find that option. Is there a way to fix this after the fact to hide my physical address.? I hate that customers know where I live. Occasionally a customer may have to come to my location at home because for example they live in a condo corporation and not allowed to do an oil change on the premises, but that is very rare. A second issue I am having is that I was notified recently (like everyone else I guess) that GMB will now be transferred to Maps or search. I am 100% verified; however a few customers left reviews after service in the last week and they are not showing up on google. Does one have anything to do with the other? Help please.
To hide your address you need to remove it all together from your listing then specify the areas in which you operate. The closest category to what you offer seems to be tyre shop. Google's review filter has been a lot stricter recently. That maybe why your reviews are not publishing. For more info I suggest you watch this: th-cam.com/video/kCe2wY16Vjk/w-d-xo.html
I need your halp brother... Can you halp?
What do you need help with?
Hi, please I have a question. I’m a home baker and operate my cake business from home. When I created my GMB account while registering the biz, I chose NO with regards to a physical address customers can walk up to although my address is displayed on my business profile. Would like to know if I can create an order ahead link in the info section of the GMB page or is that link only specific to restaurant businesses and store owners ?
Good question
Hello i am from Canada i have an issue with the google map . May i know how to remove the old business sing from google and put mine instead beacause when the customer search my address by dood number it gives them the oldest business sing but when they searche by the name of my store they find out my business's sing so can you help me please to fix this beaucause the customers are believing me that i am locally existing in this address please please i really appreciate if you can help for this thanks .
You can't remove a listing. Can you not claim the existing listing as yours?
Heyy I love watching you videos . Can you tell me how to go about creating a mobile mechanic roadside service?? I tried creating an google business but when I choose the business category as mechanic they are asking for an address. I don’t have a address where I do mechanic as I’m a mobile mechanic I go to the customer wherever they break down and fix their truck . Please help me with this one . Thanks in advance
Hi Ronella. I checked similar businesses and they use "vehicle repair" as a primary category
@@rankingacademy Heyy so when i was creating the business profile it said start building your business profile and it have business category but when I search for vehicle repair it said “We didn't understand your category. Please select from the suggestions that appear when typing”. So in the business category there’s no such thing as vehicle repair for me 😒. If i choose mechanic they are asking for an address which leads to I can’t create a business account without having an address.
May i know -
I have store front + on site service, which should I indicate?
Google ever suspend due to suspect reasons.
That makes you a hybrid type of business so display your address + add the service areas you serve
will google allow two businesses in one location i share a spot with a buddy he has his body shop and i a fix tech in another area?
It is technically allowed to share the same location as long as the businesses are distinct enough. I'm assuming these are brick and mortar businesses. If so, make sure they are registered with appropriate state, have a unique TAX ID with which you file separate taxes, you meet face-to-face with customers and have a unique phone number. Then you should be OK
@@rankingacademy thank you!
GMB is the worst thing in the world. I'm a plasterer so do service areas only and am not allowed an address, however ALL the other plasterers in the area have a listing and have an address and a service area
I understand your frustration Colin. My advice would be to start reporting them using the redressal form you can find here: support.google.com/business/contact/business_redressal_form?authuser=6 Alternatively you can edit their listing yourself (try using an gmail address that is not linked with your own account)
Hi Luc! Question: as an online course creator, my business is nearly all-virtual, EXCEPT, I do occasionally go to people's houses or event spaces to hold in-person talks / group workshops. Could this qualify me for 1 of of the 3 appropriate types of GMB listings?
According to Google's guidelines if you travel to visit customers where they are they you are eligible for a listing so it would seem you can create a listing. If you do, I would also recommend you create a website. I couldn't find one for your business
@@rankingacademy Thank you Luc. ♥ Most of my business is online, but I see people in person also. I have a website. Thanks to you now I know why I haven't received any google traffic. I've been grinding creating my own business contacts. Whew! I hope I can get reinstated. After this video I think the problem was that I used my UPS address. I never receive mail at my home of any kind and I always use the UPS address for business and personal, so I did not think it was a big deal. Thank you.
Google sucks I get my listing video verified then my competitor is somehow flagging it getting it removed then we appeal and it doesn't meet google guidelines
I’m a MOBILE car wash, and have no store front. Yet Google keeps telling me, “your business category requires a location”. How can I sort this? Thanks
See previous response
Great minds think alike - thanks Luc
Are you publishing a similar video zane?
@@rankingacademy It's a similar tutorial in just one area. But I was aiming it at those that wer just registering for the first time. It was in the video I released yesterday about a shop or service, but yours took it an angle I hadnt considered. As always I'm always in awe of your videos, You keep raising the bar!
Not sure about that but thanks a million, really appreciate it. You seem to be doing pretty well yourself
@@rankingacademy Still learning, but the challenge is understanding your audience as im a web designer, but SEO seems to be what my audience wants, I started by rviewing websites, but no one seemed interested in those videos. So still looking to see what my audience wants at the moment, but it does seems GMB is the major need for small businesses from looking at my stats
Hello Luc! Thank you very much for your explanation at first. It was very clarifying and helpful. So, from what I can understand, we just messed up with Google My Business, because we started a business a couple of months ago, for now totally online, and, therefore, is not eligible. We produce and sell jewelry and it is home based. Should we just shut down our Google my business account and rely on our website? Can we suffer some penalty from doing such? Thank you very much in advance for all the help you can provide. João Barbosa, Art e Manha
If you have managed to claim a listing consider it as a bonus. There are plenty of non eligible businesses who have done the same. The problem comes if Google finds out. They will suspend your listing. You won't suffer any penalty. The listing will just disappear. It could last a month, a year, maybe 10. Make the most of it while you can but don't invest too much time on it unless you are able to make it eligible.
@@rankingacademy Thank you very much for your reply. I will do just as you told. Thank you again.
Hi! I have a house for short term rental (airbnb), where people should book online and then come to the location. How can I setup a listing for my type of business?
I don't think you'll be able to. You'll likely be asked to verify your business and provide some official paperwork to prove where your business is registered and I assume you can't use the airbnb address for that
My accounting business was just suspended after moving to a co-working space (from a home-based location). Their email says because of a 'quality' issue. I think it's because my new location is a co-working place. I showed them how I was listed on the company directory of the business in the lobby but still was suspended. Any ideas? There are other businesses in that space with a google business map listing so I'm not sure why I'm having issues and they aren't. For Google to accept co-working location, it says "that office maintains clear signage, receives customers during hours and it staffed by business staff". Does that mean the co-working office's signage or mine? Obviously if I only rent a room a day here or there, a sign like that wouldn't be mine. Can I just try to relist my business with a new name? Would that work?
Trying to claim a listing with a new name won't work especially if you use the same phone number and website. It's likely your listing will be automatically suspended.
To answer your question:
"office maintains clear signage, receives customers during hours and it staffed by business staff". Does that mean the co-working office's signage or mine? It means your business.
Unless you're able to prove the space you occupy in the office is yours on a permanent basis you won't be able to claim a listing. While many businesses get away with it, it's just a matter of time before they get caught too and suspended. My advice, find a permanent location that is eligible in Google's eyes.
Thank you! As an online travel agent, could I set up as a service provider? I work via zoom, meet at coffee shops, and also send out packets to clients homes. I work with all of the US, but I also concentrate on local communities. It's such a bummer that Google doesn't have some sort of option for this industry.
It doesn't sound like your business fits the eligibility criteria for a listing
me too. I am an online travel agent, based in Vietnam (at home), but serve travel in Indonesia and Vietnam. How can i handle this?
Great info. Thanks. I run my business from home office, customer does visit me. I offer pc service, repairs, web design and foto services to local customers mostly. Can I be listed in Google my business and get a pin on the map?
Yes you can but you may need to prove at some point you operate a legitimate business from the address you have specified so make sure you have permanent signage outside of your house
I am a criminal defense attorney who travels from city to city and makes appointments at prisons. So, the prison prohibits video recording :D
But you don't own the prisons so you shouldn't film them anyway. You need to use your home address to verify your listing which I assume is where your business is located. You'll also need to remove it from your listing as you will be considered as a service area type of business
Could a wedding photography business be listed as a service area business?
Absolutely
This is the same thing I have been telling people & when I run into this kind of business, I report them! Question though, I have been trying to figure out a way to make money on this? I find them all the time and report them but when I call the business to tell them that they are in violation of Google's guidelines they say they'll get ahold of their SEO company. I want them to say how can you help me? there has to be a way that we can monetize these kinds of incidents because we are following Google's guidelines and all of these other people are not? What am I missing?
You're not missing anything Franck. Until google decides to enforce its own guidelines then sadly it will keep happening
@@rankingacademy Thanks for your reply
Do I need to have a business created already or certify or can I just make up a business name that I would like to use when creating it online?
Is your business a local business? Will you be dealing with customer face to face? if so yes you can create a listing before it opens. If not, you won't be eligible for a listing
@@rankingacademy thank you for replying back. And no, it’s a construction work business but we’re just starting and saw another of your videos explaining if you do put your business online and you don’t have a a front store to make sure you don’t add an address. But I didn’t know if this applied to me if I didn’t have a business legally establish yet.
Hi mate i am running a painting business, can i add virtual office address to Google Maps to city location so i can get enquiries from city as you explained google use proximity. Lemme know plz
I'm afraid you can't. I have a video coming out next Tuesday that will show you when you can create multiple listings
Sir, I had made Service A Realistic.And the Google guys are asking me for a business license, instead
What do you mean by realistic?
But they are still asking me to verify the business by uploading a video of the physical location
Did you set up your profile as a physical location? For help on video verification watch this: th-cam.com/video/qtsdxn22wEI/w-d-xo.html
I have a service business and I have done all those steps but unfortunately i only still have video as the only option of verification. Nothing else pops up.
Then you'll have to use that method. Make sure you watch this first: th-cam.com/users/shortsKDDUOrxlwLg
Please address mobile grooming in a video.
Any kind of mobile activity will be considered as a service area business
Please my account was suspended, and am online business can I still get this profile back because their is an home address without signage on the profile
If you're business is just online you're not eligible for a listing
Google still asks for a video as verification for a service-based business. Can you get around this?
watch this: th-cam.com/users/shortsKDDUOrxlwLg
I have legit locations i can't get listed Meanwhile one company is marketing 10 different names all over the state and getting everyone's listings taken down
Why can't you get listed?
What about if you are an online apparel store and deliver to customers. I have a legit registered llc and transparent contact information. Can I not register?
You don't make in person contact with customers so you won't be eligible. You're an online business
Very clear and informational, thank you! 👏🏽
You're so welcome! Thanks Kevin
Leaving out the address vs posting a physical address- is the seo and google ranking effected?
It seems to be the case
Question. What if we have multiple businesses that are home-based businesses. Will this get flagged?
You can have multiple business at the same address as long as they are distinct. Different websites, different phone numbers, different business categories
I work from my home as a designer, but I don´t feel comfortable when I see my private house in a profile. I have been thinking of getting rid of google my business altogether.
You need to set your listing up as a service area then your house won't show
My business was DISBLED, I don't now why. My last change was change the name adding "corp" at the end of my business name.
I need help. I already did couple changes to figure out what is wrong and I request a new google verification, my business that I just start and I provide a services at the customer locations as remodeling. Please if you can help I will appreciate. Thank you and May God Bless you.
Asking a reverification won't work. Did you ask for a reinstatement?
@@rankingacademy No yet. I have a verification number but I can use until change something to make my status from disable to something able again. but honestly I do not know what to do. if you can help me , let me know how much you charge for it. thanks and God bless you. 👍🙏
hi google my business suspended 15 days after not for recovery this business profile please help me
Have you filled in the reinstament form support.google.com/business/troubleshooter/2690129 If you have there is currently a delay of up to 4 weeks to get a response
my website address is showing "not approved" don't know why.
Is it your official website?
hi There, my client was suspended ( they moved and changed their address) and has submitted the form for reconsideration twice already... Is there another way I can help them?
Have you tried reaching out to the google community support: support.google.com/business/community
@@rankingacademy no not as yet, will do so right away
I've had this business about 2 years and just realizing that Google is showing my service area as being much bigger than it is. Why is the actual map showing a much larger area? Can I move the line to narrow the area?
The boundaries are defined based on the service areas you added to your profile. Just log into your profile and modify the area to change the boundaries
@@rankingacademy OK, I realized that in addition to certain cities, I also listed the county name, so I removed the county name. Do you have any idea how long it would take Google to adjust the map in my profile?
Hi how can i edit the part where it ask if i have a store where customer can visit i accidentally clicked yes please help
Just log into your dashboard then click on edit info. Remove your address and add service areas instead
Hey Luc! I don't have a business license but have a front store so can I create a google listing?
Yes you can. Make sure you post pictures of your front store on your listing With your logo clearly being displayed.
You may need to go through a video verification process when you claim your listing but if you have a legitimate storefront it shouldn't be a problem.
I thought I had mine set up with an address and I was thrilled when I found this. I logged in and it turned out that I was already set up as a service area. Yet, for some odd reason, it will only let me verify with a video (which I can't do). When I click OTHER OPTIONS it does not give me other options. I am stuck!
You are not stuck at all and you can definitely get your listing verified with a video even though you are a service area business. This is how: th-cam.com/users/shortsKDDUOrxlwLg
@@rankingacademy That's EXACTLY what I was looking for. THANK YOU SO MUCH!!!
Is it possible to change my business from hybrid to service based? I do home remodel and I kinda remember that when I made it, it asked me for an address and if I could deliver to customers... so I set it up wrong... can I change it to service area only? Thanks
Hi Raf. Yes absolutely. Just delete the address from your business panel and make sure you add the service areas you serve in the "service area" field
@@rankingacademy thanks for answering!
How can i verify Car or Luxury Vehicles Ride service in Google Business Listing?
What verification method were you given?
@@rankingacademy Video Verification.
1st show street, Besides Business, My Car and License Copy. I have no Physical Store also.
Pls help me, how can i do now? 2 times video verification not approved. Will i do sumbit request form for Verification?
I am so stuck. I started before watching this and I think I have to startrt all over. Not sure if that'll mess things up. What a headache SMH
Better to get it right than to be suspended
Great info. Im having problems with my location on Google Map. My service area is County limit, within 2 hours from my home but my business listing on GM shows that I’m actually 109 miles away from my home. Do you know why that’s happening
Your location is based on the address where you should have received the post card card containing the verification code.
@@rankingacademy My account was recently reinstated and was told by a Google Tech that my account was verified and live.
will creating a gmb help with my affiliate website, given i use a virtual office address? ive learned to do this through matt digitty but wondering how true this is.
No it won't. It's against google's guidelines
@@rankingacademyis it allowed if I don’t add a location for my affiliate website?
Thank You! Easy to comprehend and follow your videos content.
Glad to hear it
Dear Luc , first i would like to thank you for the priceless information you share.
My new client as i am an agent is in the home health care category and sending doctors to patients home.
My question is if service area business with no address can rank high in search results?
Thank you.
Hi Yasser. Yes they absolutely can. I work with service area businesses who are doing very well, although having an address would seem to be advantageous
it seems like you may not get much if any traffic without an address maybe long ago but any new listings seem to not get traffic especially if you have a lot of competitors. my guess is old listings got traffic & nows survive off built up relevancy. its likely you have to pay or manually ask for reviews, a bunch of pics, & see what happens. you can test this theory by googling keywords that fit you bizz & see what comes up. If you see business w no address see how many pics they have reviews & so on. its likely they were listed b4 2022. you also don't get the same insights & menus as one with address,. I managed google accounts for businesses trust me.
Hi. Iam air condition repair techinican. I have not a physical location, Can I be listed on this? How to??
Yes you can. You need to set your profile up as a service area business
@@rankingacademy thank you sir...
I have a service area business, what should I do if google my business disabled my account? I was corresponding thru email and my original thread of communication disappeared, it is not in my trash or spam. I have conveyed this information to google my business, but they still tell me to correspond thru original thread of communication. Please help if possible. Thank you
Thanks for sharing such an amazing information
Glad it was helpful!
Thanks for all your great content!
How do I change from SAB to Hybrid Business?
Make sure you have an address on your listing as well as service areas
@@rankingacademy What will we do without you. Thanks for the reply.
How to upload a business profile id for reinstatement
This video might help: th-cam.com/video/hDCcBdq9U2U/w-d-xo.html
thanks sir, i always confuse about this concept , now i am clear
Glad to hear that
Every time my Google listing removed.. i am not understanding what is the problem..
Have you gone through all the guidelines to make sure your listing abides to the rules?
What about Private Taxi Drivers (India)... how to add them ?
Why couldn't you
for verification its asking for bussiness video !!.... How can I show video if there's no office or store front @@rankingacademy
being found on google as a small business owner is tough stuff!
Not as tough as you think if you know how
Running into a new verification issue. Got a local service based business set up in GMB exactly like you teach. However, Google is now demanding a video verification for his listing. He doesn't want to use his home address, but does have a virtual mailbox suite address. Do you have a recommendation for how service based businesses (that don't want to use their home address) can video verify?
Firstly you shouldn't use a virtual mailbox suite address as it is against Google's guidelines. To verify an SAB using video you'll need to show items such as the specialised tools you use to do your job, vehicles with your logo on them, professional software (if applicable), branded documents and anything else you might feel relevant.
@@rankingacademy Thanks for the info. Hit a snag though, for video verification they're forcing the business to enter an address, even though they're a service based business. What address would you suggest we use here and does it matter?
@Roman Did you find out how ? Running to the same issue
@@ivettet5850 For service based business video verification Google wanted video of workspace (if applicable), logo, tools, vehicle & plate, physical document with business name/address.
My client ended up using a virtual mailbox address but still hid it. Video upload didn't work so contacted google directly, they allowed him to do a live google meet video and approved the business immediately.
we have a service-based business we were listed on google business but had my home address for nearly 2 years and just recently google flagged us and suspended our account they deleted all or 5-star ratings and the told us to stat again as a service base with no address and won't return our reviews this sucks
Sorry to hear. I understand your frustration. Did you go through the reinstatement process?
Yes they made us live video chat showing our van our equipment and the odometer in the van
@@scubatraveller6887 hi they will be calling me tomorrow for verification, i have a home based eye lashes buisness? I am very confused , shall i do verification with them or just leave it as it is as i have 5 star reviews on google.
@@rankingacademy hi i have eyelash buisness on google, since I changed my address my account needs to be verified, i was working from salon before so i have shop front however I don’t work from salon now , i have home based buisness
And 5 star reviews on google … I did contact google since I can’t upload any pictures on google
Now they want to do video chat with me and they want me to show them my work place , shop front , buisness card
Shall i tell them that i work from home ? I am just scared you know I don’t want them to suspend my listing
Please help me out
Hi Luc, thank you for your information. I have a home studio for dance classes and I also travel to other locations to conduct classes. I added my home address but my video verification dint go through, my postcard verification also failed and my account is not live and it showed it’s suspended. Any suggestion what I can do ? To get my listing up ?
Does your location (your home) have permanent signage outside your house? Do you have official documentation that proves you operate a business from your home?
Hi Luc! Can i ask if I can change the google account for my business in to google acct for myself? do you think it will affect my youtube channel? I have no business.
Hi Wendy. If you don't have a business then you're not eligible for a Google My Business Listing
@@rankingacademy But my google account is connected on my youtube channel huhu do you think i can receive ads paper if my yt channel is verify?
As always, great video
Thank you so much
Can you do this with Apple Maps ?
Not yet
As all ways great video
Many thanks
can an online business have a gmb profile
No