For desktop users, like professional agencies that use pc and not mobile, the access to manager section is different. The standard page for PC is SUITE. To access MANAGER, you have to click on the HELP button on the bottom left page.
Hey Sydney, thank you for the informative video. However, I have got I question: In 6:53 you say, that my Business Suite account should have a Two Factor Authentication. I tried to set this up and now have the issue, that a get following error everytime I try to log in to Business Suite with any of my devices: "You cannot make this change at the moment The reason for this is that you are using a device that you do not normally use and we need to protect your account. If you have been using this device for a while, you will be able to make the change." Do you know a fix to this problem? It´s really frustrating.
that seems odd.. when you log in through an unrecognized device you should get a code that you need to input. can you log in on ANY device? then go check your 2FA settings. But yes, when you log in on another device it SHOULD tell you to input a code. thats the poin
How to link a Facebook page with an Instagram business account with full control? When I go through the meta business suit, it says review your connection. That is, I could not control the Instagram Business account completely. So till today, I could not use the Shops option. Note: Both the accounts were created by others and they had just given me access.
Hi Sydney, thanks for the video, it's really helpful! However, I still have a question. As you said, a user has access to Meta Business Suite right away when they create a business page for their business. Whereas creating a business account, which, if I understand correctly, grants you access to a business manager, is not mandatory-there is an additional button that suggests creating a business account. So my question is, why create a business account and have a Facebook Business Manager when you can use Meta Business Suite to manage content, run ads, and perform other tasks (except for tools that redirect you to Business Manager, thus requiring its setup first)?
There are many tools that are not part of business suite yet! If you are N|O|T running ads, suite can be ok. if you want to run ads you really need business manager set up fully as thats where you can verify your domain, set up conversion API, etc.
Thank you for the helpful video! Question - if starting a new business from scratch, do you set up business manager first and then create your business FB page from there? Or do you create the FB page first?
You could do either! ahah. just make sure if you create a page manually on the front end, you double check to make sure it didnt AUTOMATICALLY create a business manager. it does that now!
dude needed this! you freaking solved my problem...thanks! this stuff is sooo confusing....thanks again you got a new sub...peace from san jose california 😎✌🌴🌅
As someone who has organizational OCD this has saved me a nights sleep 😂 However is there any reason why some accounts are not eligible to be verified?
Doesnt say exactly why, but I've seen that if youve never run ads, or dont have a proper BM set up, then fb doesnt grant you permission to verify. it like nah youre not serious enough yet. my guess!
This was so helpful! But I have one question, how do these both relate to managing admins through Facebook New Pages Experience? I added myself as an admin originally through there, and I can switch into my work page from my personal account, but now I cannot see myself listed as an admin. But I am showing up in both Business Suite and Business Manager. I'm also trying to explain all of this to my supervisor and I'm basically chasing my tail trying to figure it out!
If you add yourself as admin through business manager, you wont show up in the actual fb pages settings. thats fine! you could add youself as admin there too, but youre already admin via BM. getting accessfrom BM is like the getting the master key to all the rooms in the house. adding someone as admin to an fb page on the front end is like getting the key to one single room. hope that helps!
Seems like they're making this more and more confusing on purpose. Are the URLs the same for the B.Manager and B.Suite? I end up in the Suite, and can't figure out how to go to the B.Manager.
When I open up Business manager, the buisness name and image is not my official biz pade. Does that matter? Is it becuase that is how I orginally named my business manager? Under my busienss manger it does have my page. I guess I'm confused becuase I look after multiple pages. Thanks
Great explanation! If your company manages several businesses do you recommend rolling every page under one Business Manager account or Business Suite or keeping them all separate?
Thanks for sharing with us your explanation of that, congratulations good job👏. I ask @Vertex Marketing... who is the best choice Something two different: Meta Business Suite VS Meta Business Manager?🙏🙏
Hi, I've lost access to my Facebook Business Page, it's still appearing in the Business Suite, but it is not available on my Personal Facebook Page to actually edit. Do you have any tips for this?
Even though you see it in business suite or business manager, doesn't mean YOU have access. You need to go to that asset in your BM, then press "give access" and add yourself to the asset
Business manager and portfolio are the same thing :) it's possible you cannot if you have reached the maximum number of portfolio/managers for your account. most people are only allowed to create 1 when they start.
This may be a weird question but before I had a business account all my seen DMs said seen and when I switched to business account on Instagram my DMs don’t show seen after I read DMs from people I’ve accepted their dm request before. Does that change after you change your profile to business?
Great video! I have one question, when running ads, usually my ads on business manager don't show on business suite (it's clear now that they are somehow separate) but in which one do you recommend setting up the adds?
Thank you so much this was so helpful. I am still having issues setting up my FB shop. I see my pages in Business Suite, but not in Business Manager. I cannot figure out how to get them in manager...any advice? When I go to account then pages it says I don't have any pages, but I have two...and they show in suite...hardest platform ever to use. Thank you so much for your videos!!!!
in business manager under pages, just add your page. press the bug blue add button! suite and manager dont always sync up so you have to add it manually
I asked on one of your other videos but really trying to see if anyone has an answer because I'm struggling. What do you do if when your client logs in, they don't have a "people" "invite people" or a "partners" button? They are the only people with access to the account and they have full admin access. How the heck can they add me on as a social media manager to manage and post on their accounts? 😫😫😬😬
the reason you cannot see "people" seetings is because you do not have admin access to the business manager. you may have partial access to the business manager, but not FULL access. in order to post on social media, you only need task access to the fb and instagram page.
@@VertexMarketingAgency thank you so much for the response! So this is happening when the client is logging in and under their own account. They are the admin and the only person with access to the account (I could see when they were clicking around and they're definitely the only person with access). That's why it just doesn't make sense! Even when I have them search in the search bar for "people", "invite people" or "partner", nothing comes up. I called Meta's help center call line and the man who answered told me it would be $189 to have them look into it. I said "is this something other people are experiencing?" he just hung up on me. UGH.
Can you help me figure out why I’m unable to update the business profile photo in business suite. I keep getting an error message no matter how I attempt to change it.
I'm one of those people facing issues with my business suite and manager. It states I have different name owners but i only have one account, and when I try to add my page, it says it's owned by another business. It's all very confusing and frustrating.
I understand the frustration! If you're looking for help, contact me here: vertexmarketingagency.com/contact-us/ Often these types of situations need Meta support to help.
This video made me understand how things work A LOT! But I have a problem. I have been running ads in Business Suit, but when I go to Ads Manager, I don't see the ads that have run in the past.
@@VertexMarketingAgency the ad account is the same in ads manager and Suit. Now I'm not sure what I just did, but all the ads just appeared in the ads manager. Thank you!
Found out that some unknown business account/portfolio took control of my Facebook page. However , I am still the only admin of my Facebook page but when i move cursor over that unknown portfolio, it says that this portfolio can give control of page to anyone or even delete the page. In order to remove my Facebook page from that unknown portfolio, I am required to send a request to them. It is crazy that the owner of the page is on the unsafe side. I don't know how that unknown portfolio started to show up and even removed my page from my know Business portfolios. Is there a way to get out of this? Also, can a business portfolio really delete the Facebook page, which is owned by someone else.?
HAVING THE SAME ISSUE WITH A CLIENT. There is an unknown business portfolio which nobody has access to. I'm trying to connect their instagram with their fb page which is under this portfolio but unable to bcz no access to it. DID YOU FIND A SOLUTION?
Well, i actually am about to release a new video explaining that suite is now all you need, so you don't need to go back to business manager anymore! you should be able to access everything in suite now :)
It creates a new account ID for everything -- PS I only have the one business under the business info tab.... Ad account I created a new one -- account owner (my business) and it created a different ID Instagram setting is the same -- its showing my business but different ID... Annnd same with pixels -- I can only add my personal name then it comes up with "Owned by (Business name) then a totally new ID --
Thanks for the overview. It's very confusing to me and you helped a lot.
One of the best explanations ever!
Glad to hear!!
For desktop users, like professional agencies that use pc and not mobile, the access to manager section is different. The standard page for PC is SUITE. To access MANAGER, you have to click on the HELP button on the bottom left page.
THANK YOU! Trying to find my way around is driving me crazy!! THANK YOU AGAIN!!!
Thank you
thanks
@@howiecampbellmusic same
Sydney is the best. Pro all the way, easy to understand, and able to help out. Five Stars!
Thank you Howie!
Thank you for this video, I finally understand the difference between the two.
Yay!
Hey Sydney,
thank you for the informative video. However, I have got I question:
In 6:53 you say, that my Business Suite account should have a Two Factor Authentication. I tried to set this up and now have the issue, that a get following error everytime I try to log in to Business Suite with any of my devices: "You cannot make this change at the moment
The reason for this is that you are using a device that you do not normally use and we need to protect your account. If you have been using this device for a while, you will be able to make the change."
Do you know a fix to this problem? It´s really frustrating.
that seems odd.. when you log in through an unrecognized device you should get a code that you need to input. can you log in on ANY device? then go check your 2FA settings.
But yes, when you log in on another device it SHOULD tell you to input a code. thats the poin
Thank you, these two were driving me crazy! 😅
Bruh😫
Business Suite is easy to find. But I cannot find Business Manager. How do you access it?
To access MANAGER, you have to click on the HELP button on the bottom left page. then "Go to business manager"
This is ssooooooo helpfulll !!
How to link a Facebook page with an Instagram business account with full control? When I go through the meta business suit, it says review your connection. That is, I could not control the Instagram Business account completely. So till today, I could not use the Shops option. Note: Both the accounts were created by others and they had just given me access.
word sal·ad .. thank you for this !! it takes an outsider to explain the inside.
that was my goal!! happy it helped :)
Thank you very much for all your efforts !!
This is so helpful! Thank you!
Hi Sydney, thanks for the video, it's really helpful! However, I still have a question. As you said, a user has access to Meta Business Suite right away when they create a business page for their business. Whereas creating a business account, which, if I understand correctly, grants you access to a business manager, is not mandatory-there is an additional button that suggests creating a business account. So my question is, why create a business account and have a Facebook Business Manager when you can use Meta Business Suite to manage content, run ads, and perform other tasks (except for tools that redirect you to Business Manager, thus requiring its setup first)?
There are many tools that are not part of business suite yet! If you are N|O|T running ads, suite can be ok. if you want to run ads you really need business manager set up fully as thats where you can verify your domain, set up conversion API, etc.
fb being so bad, third parties have to explain it 😂
Word that's why Im here
Thank you 🙏
Very detailed Kudos
Thank you for the helpful video! Question - if starting a new business from scratch, do you set up business manager first and then create your business FB page from there? Or do you create the FB page first?
You could do either! ahah. just make sure if you create a page manually on the front end, you double check to make sure it didnt AUTOMATICALLY create a business manager. it does that now!
dude needed this! you freaking solved my problem...thanks! this stuff is sooo confusing....thanks again you got a new sub...peace from san jose california 😎✌🌴🌅
My man! Happy this helped :)
Everythings was a mess. but you saved me with this video, thank you so much!
fabulous video, thank you!
very nice explainaton
As someone who has organizational OCD this has saved me a nights sleep 😂
However is there any reason why some accounts are not eligible to be verified?
Doesnt say exactly why, but I've seen that if youve never run ads, or dont have a proper BM set up, then fb doesnt grant you permission to verify. it like nah youre not serious enough yet. my guess!
Thank you for updating us
One question. Do you use your clients accounts to run campaigns or do you use your own Meta Business Suite/Manager?
Every client has their own, and we get added either as users or as partners!
good job nice vid!!
This was so helpful! But I have one question, how do these both relate to managing admins through Facebook New Pages Experience?
I added myself as an admin originally through there, and I can switch into my work page from my personal account, but now I cannot see myself listed as an admin. But I am showing up in both Business Suite and Business Manager. I'm also trying to explain all of this to my supervisor and I'm basically chasing my tail trying to figure it out!
If you add yourself as admin through business manager, you wont show up in the actual fb pages settings. thats fine! you could add youself as admin there too, but youre already admin via BM. getting accessfrom BM is like the getting the master key to all the rooms in the house. adding someone as admin to an fb page on the front end is like getting the key to one single room. hope that helps!
Seems like they're making this more and more confusing on purpose. Are the URLs the same for the B.Manager and B.Suite? I end up in the Suite, and can't figure out how to go to the B.Manager.
They are very similar. if you are in business suite, go to the bottom left and press "help" then switch back to business manager
@@VertexMarketingAgency Thanks. Appreciate it.
@@VertexMarketingAgency Wish they'd keep everything just in one app/site. Almost seems like they're trying to make it harder and more confusing.
I've spent soo much time trying to stay on top of this
Hi Sydney, is it possible to differentiate between organic posts and paid posts in Business Suite and Business Manager?
I had same issue but thomethics helped me it can be so frustrated but thomethics will fix it for you he is a verified Meta agent
On Instagram
When I open up Business manager, the buisness name and image is not my official biz pade. Does that matter? Is it becuase that is how I orginally named my business manager? Under my busienss manger it does have my page. I guess I'm confused becuase I look after multiple pages. Thanks
I had same issue but thomethics helped me it can be so frustrated but thomethics will fix it for you he is a verified Meta agent
On Instagram
Great explanation! If your company manages several businesses do you recommend rolling every page under one Business Manager account or Business Suite or keeping them all separate?
Thank you mam posting this video
Hope it helped!!
Thanks for sharing with us your explanation of that, congratulations good job👏. I ask @Vertex Marketing... who is the best choice Something two different: Meta Business Suite VS Meta Business Manager?🙏🙏
They serve different purposes! You need both. But in terms of organization and having all your assets organized, i would focus on business manager.
Hi, on the business portfolio “your account” should be Facebook Page not personal fab account right?
Hi, I've lost access to my Facebook Business Page, it's still appearing in the Business Suite, but it is not available on my Personal Facebook Page to actually edit. Do you have any tips for this?
Even though you see it in business suite or business manager, doesn't mean YOU have access. You need to go to that asset in your BM, then press "give access" and add yourself to the asset
While making business portfolio it says this feature is not available. What do i do bcz you can't make manager acc without portfolio
Business manager and portfolio are the same thing :) it's possible you cannot if you have reached the maximum number of portfolio/managers for your account. most people are only allowed to create 1 when they start.
why do ad set up look different for each platform? The suite looks simple, but ad manager is more in depth?
Yup! The goal of suite is to make it each for people to use. its a simplified version.
When should you choose to add someone as a partner versus as a person?
Why my Business Manager cannot find my page ID?
Your FB page ID? You can get that by looking at your fb page in BM, or going into you FB page settings on the front end!
This may be a weird question but before I had a business account all my seen DMs said seen and when I switched to business account on Instagram my DMs don’t show seen after I read DMs from people I’ve accepted their dm request before. Does that change after you change your profile to business?
Im not sure honestly! i would just test it out if I were you
Which is better? Creating ad through business manager or through meta ads ?
You cannot create ads through business manager. You can and should only create ads through Meta ads manager :)
GOLD
Great video! I have one question, when running ads, usually my ads on business manager don't show on business suite (it's clear now that they are somehow separate) but in which one do you recommend setting up the adds?
I recommend using Ads Manager.
Thank you so much this was so helpful. I am still having issues setting up my FB shop. I see my pages in Business Suite, but not in Business Manager. I cannot figure out how to get them in manager...any advice? When I go to account then pages it says I don't have any pages, but I have two...and they show in suite...hardest platform ever to use. Thank you so much for your videos!!!!
in business manager under pages, just add your page. press the bug blue add button! suite and manager dont always sync up so you have to add it manually
Is it possible to move the ad account under business suite to under business manager?
Yes! Tehy will be in both places. its not one or the other
can i delete old pixels just to clean up my account a bit? I feel like it's gotten messy over the years
You can't delete a pixel from your account unfortunately. I recommend you just rename it to "Not In Use" or "Old"
I asked on one of your other videos but really trying to see if anyone has an answer because I'm struggling. What do you do if when your client logs in, they don't have a
"people" "invite people" or a "partners" button? They are the only people with access to the account and they have full admin access. How the heck can they add me on as a social media manager to manage and post on their accounts? 😫😫😬😬
the reason you cannot see "people" seetings is because you do not have admin access to the business manager. you may have partial access to the business manager, but not FULL access. in order to post on social media, you only need task access to the fb and instagram page.
If the client does not have access in their own account, they probably dont have access either. maybe someone else in the company does!
@@VertexMarketingAgency thank you so much for the response! So this is happening when the client is logging in and under their own account. They are the admin and the only person with access to the account (I could see when they were clicking around and they're definitely the only person with access). That's why it just doesn't make sense! Even when I have them search in the search bar for "people", "invite people" or "partner", nothing comes up. I called Meta's help center call line and the man who answered told me it would be $189 to have them look into it. I said "is this something other people are experiencing?" he just hung up on me. UGH.
Can you help me figure out why I’m unable to update the business profile photo in business suite. I keep getting an error message no matter how I attempt to change it.
I'm one of those people facing issues with my business suite and manager. It states I have different name owners but i only have one account, and when I try to add my page, it says it's owned by another business. It's all very confusing and frustrating.
I understand the frustration! If you're looking for help, contact me here: vertexmarketingagency.com/contact-us/ Often these types of situations need Meta support to help.
How do I get to the Meta Business Suite? I don't have that option on my page.
If you go to your Facebook page, you should see a "go to business suite" button on the left hand side (if you have admin access)
I have admin access and I still don't see that button. @@VertexMarketingAgency
Under dataset I have 3 pixels, one of them is the main business ID -- I cant figure out what the other 2 are from..
You can always delete pixels if you think they serve no purpose!
This video made me understand how things work A LOT! But I have a problem. I have been running ads in Business Suit, but when I go to Ads Manager, I don't see the ads that have run in the past.
Are you sure youre looking at the right ad account? often people mistakenly run ads from their personal account instead of business!
@@VertexMarketingAgency the ad account is the same in ads manager and Suit. Now I'm not sure what I just did, but all the ads just appeared in the ads manager. Thank you!
Found out that some unknown business account/portfolio took control of my Facebook page. However , I am still the only admin of my Facebook page but when i move cursor over that unknown portfolio, it says that this portfolio can give control of page to anyone or even delete the page. In order to remove my Facebook page from that unknown portfolio, I am required to send a request to them. It is crazy that the owner of the page is on the unsafe side. I don't know how that unknown portfolio started to show up and even removed my page from my know Business portfolios.
Is there a way to get out of this? Also, can a business portfolio really delete the Facebook page, which is owned by someone else.?
HAVING THE SAME ISSUE WITH A CLIENT. There is an unknown business portfolio which nobody has access to. I'm trying to connect their instagram with their fb page which is under this portfolio but unable to bcz no access to it. DID YOU FIND A SOLUTION?
Hi Sydney, can I hire you to help organize up my Meta accounts?
Hey you can get in touch with me here: api.leadconnectorhq.com/widget/bookings/sydney-strategysession
i am still confused but i am following you now 🤭
Thanks! I can't access Business Manager ... I can't get out of Business Suite 😭😭😭
Well, i actually am about to release a new video explaining that suite is now all you need, so you don't need to go back to business manager anymore! you should be able to access everything in suite now :)
I had same issue but thomethics helped me it can be so frustrated but thomethics will fix it for you he is a verified Meta agent
On Instagram
I wish fb would stop changing it every month. My layout doesn't even look like the video so I can't workout if I have a business manager or not lol.
You can get to business manager from business suite by pressing help in the bottom left hand corner and switching back to business manager!
ah good tip - thanks! @@VertexMarketingAgency
It creates a new account ID for everything --
PS I only have the one business under the business info tab....
Ad account I created a new one -- account owner (my business) and it created a different ID
Instagram setting is the same -- its showing my business but different ID...
Annnd same with pixels -- I can only add my personal name then it comes up with "Owned by (Business name) then a totally new ID --
Your assets might be "owned by" another business manager then!
@@VertexMarketingAgency interesting -- Ill look into that - thank you for the advise!
it is still confusing to me
Keep watching videos and learning :)
Great explanation of absolutely atrocious mess of a web service. The people at FB should all be fired for this monstrosity.
Why do you need both META and Business Suite. Too much, could be easier.
I too wonder that!
Fb is f..d. Everything could be way more easier, they just make things more complicated. Why?
What is going on with these people. This is so incredibly insane. It's like a mad house.
I just checked in btw
SOOOOOOO fuckin confusing. any wonder tiktok took them.
tiktok took them where?