mine is a smh5 device. i am trying to update de firmware following the steps (for other models just connect an usb and switch on the device),but it s impossible,it doesn t work. Anyone knows what s the problem? And how can i change from english to spanish ,the language prompts? Thanks in advance.
Hi Chris, I just bought Sena 50C but couldnt upgrade firmware and unfortunately cant use voice prompt. When i connect my device ,it always warn me Failed to recognize device. Cannot open USB
Thanks for this vid Chris, I will be updating mine here shortly. Chris you are greatly appreciated for your knowledge, advice, but mostly for da Goooooldwing, out here on da Goooooooldwing, but seriously thanks for your vids, they are educational, entertaining, and inspirational to say the least. Keep em coming bro.
Hey Chris, I just purchased the Sena SM 10 transmitter , the SM10 headset and the five prong cable. I've read that this cable will allow me to use my CB through Bluetooth is that correct?
Chris, what communication device do you like better for your wing? Do you sacrifice in quality of the sound if you use sena blue tooth device vs corded head set? Thanks, Z
Thank you very much for this video. I was able to successfully complete the update with the help of your video. God bless you. Subscribing you for all further updates ❤
I wanted to see if anyone having the same issue as me. Everything works find until I plug in my 3.5 jack from my phone to the freewire. Then I can barely hear anyone on the CB. Now I just need to listen to streaming music and use the CB, flawlessly. Yes, the 20s and Freewire firmware is updated.
No need to plug your phone into the Freewire, when your phone is bluetoothed to your Sena helmet because your phone music should stream wirelessly to your helmet.
Chris Caliente ok. then I'm missing something. I do have my 20s connected to the freewire. when my 20s connect to the phone is show at phone only. I can not stream music unless I connect a 3.5 plug from the phone to the freewire so that my 20s can pick up the music.
I wanted to do an update for my fix. I have install Aux Cable 3-pin to 3.5 MM Jack Audio Adapter for my Honda Goldwing. So, now I have my phone plug directly to my Goldwing and use my Aux. No whining noise, I can hear the CB loud and clear and everyone can hear me. So my fix was to make the phone integrated to the Gold Wing sound system and use the freewire to Bluetooth all the Audio to the 20s.
You do a better job of explaining how to upgrade the firmware then Sena does. Sena needs to have you as an employee. Thanks
WOW. After hours of effort, your video helped me update the software and the glitches all went away. THANK YOU
Very helpful! Their instructions made it seem like the 20s Evo needed to hold the button down too... got it updated, thanks!
Simple and easy to understand your step by step instructions. Thank you Chris!
Good video but doesn't help solve why Device Manager can't recognize or connect to Sena.
Chris you are the best brother, it took me forever to find a video I'm glad it was yours. Ride safe brother
Thanks for making this. I always forget how to doit and I always come back to your vid
Thanks. Got one second hand and didnt know wtf I was doing.
mine is a smh5 device. i am trying to update de firmware following the steps (for other models just connect an usb and switch on the device),but it s impossible,it doesn t work. Anyone knows what s the problem? And how can i change from english to spanish ,the language prompts? Thanks in advance.
did you get any help? I have same unit and same issue wont even recognise my headsets. Emailed Sena and no word from them
Excellent video!!! Can I use another micro USB cord as I've misplaced the one that came with it.
Thank you Chris very well done, step by step instructions just what I needed.
I just bought a used Sena 20S Evo. First thing I did was to update the firmware on both units. The latest version is 2.0.
Hi Chris,
I just bought Sena 50C but couldnt upgrade firmware and unfortunately cant use voice prompt.
When i connect my device ,it always warn me
Failed to recognize device. Cannot open USB
Thank you for you making and sharing video
Your video was very helpful and I am now updated! Thanks
Appreciate the detailed video!
I just bought it do I have to do this too? Haven’t done it just downloaded the app on my iphone
Thanks for the educational videos Chris. Keep them coming man.
I will, thanks glad you like.
You’re a life saver, seriously thank you
i have 20s Evo, and it says " failed to recognize, cannot open USB " :( :( , is there any solution ?
I can't download the device manager software, it says virus detected. Any idea how to get around this?
I don't have a computer just my phone can I do that with my phone
Do I have to have the original charging cable? I lost the one that came with my Sena 20S Evo.
Thanks for this vid Chris, I will be updating mine here shortly. Chris you are greatly appreciated for your knowledge, advice, but mostly for da Goooooldwing, out here on da Goooooooldwing, but seriously thanks for your vids, they are educational, entertaining, and inspirational to say the least. Keep em coming bro.
Thanks for the compliments White Knight, I hope the video helped you out.
I was thinking of grabbing a pair of sena Bluetooth. Do I need a pc to update because I don't have 1 lol
I've just done my 10S. Very straight forward. I'm guessing I need to do my partner's as well. Is that right?
YES
Thanks Chris for the info . I will us this video to update my sena . 👍
Thanks, i hope it helps you out.
Hey Chris, I just purchased the Sena SM 10 transmitter , the SM10 headset and the five prong cable. I've read that this cable will allow me to use my CB through Bluetooth is that correct?
Thank you so much for doing this, mine was still V1.6.2, great reminder to do this often. Karen
Hopefully the video makes the process easier.
Chris, what communication device do you like better for your wing? Do you sacrifice in quality of the sound if you use sena blue tooth device vs corded head set? Thanks, Z
Corded will always sound better, but the wireless is not bad either.
Have to ask, what's the intermittent flashing all about in this particular video?
Not sure what you mean.
Very good information. I have never updated mine and I'm a computer guy. Thanks. Ride Safe
It's easy to forget, just choose the right operating system type, 32 or 64 bit system if your using Windows.
When I click next to on device recognition, the application just freezes.
Hi! I attempted to update my sena 30k following your step. My divice manager says cannot connect to the server? Thank you
Thank you very much for this video. I was able to successfully complete the update with the help of your video. God bless you. Subscribing you for all further updates ❤
I wanted to see if anyone having the same issue as me. Everything works find until I plug in my 3.5 jack from my phone to the freewire. Then I can barely hear anyone on the CB. Now I just need to listen to streaming music and use the CB, flawlessly. Yes, the 20s and Freewire firmware is updated.
No need to plug your phone into the Freewire, when your phone is bluetoothed to your Sena helmet because your phone music should stream wirelessly to your helmet.
Chris Caliente
ok. then I'm missing something. I do have my 20s connected to the freewire. when my 20s connect to the phone is show at phone only. I can not stream music unless I connect a 3.5 plug from the phone to the freewire so that my 20s can pick up the music.
Sorry you are having trouble streaming music, I included a online link to the Sena 20s manual, look at pages 22 and 23, maybe this will help.
I wanted to do an update for my fix. I have install Aux Cable 3-pin to 3.5 MM Jack Audio Adapter for my Honda Goldwing. So, now I have my phone plug directly to my Goldwing and use my Aux. No whining noise, I can hear the CB loud and clear and everyone can hear me. So my fix was to make the phone integrated to the Gold Wing sound system and use the freewire to Bluetooth all the Audio to the 20s.
thank you very much , you made it easy to do
Thanks Chris for the video, this reminded me to update my 20. Lol
Thanks, Glad you like it, I hope the video helps out, and make the process less intimidating.
I get stuck at 7% and it says press the phone button until the message goes away. what's up with that?
Good tutorial Chris! Thanks!
Thanks, glad you like it.
Thank you for posting. Very informative and helpful, Ride Safe, Brad
Thanks
Sena You ned to hire Ya boy Chris he does it better.. !! Thank you sir.
it doesnt recognize my device . about to return it for a cardo.
Cheers bruv it helped
Thank you for the time you do this video. I will do it also. Loulou-67
your welcome.
Thank you sir!!
I'm trying to update. What the hell is wrong with the app it keeps shutting off
Thank you Chris
Thanks Bro
Very helpful, thanks!
I can't get my 10 to update , It keeps saying unable to detect
what operating system are you using?
Chris Caliente I have windows 10. My Sena is the SMH10. it's not even an option on the website to update that one
I can update your Sena for you, see you soon.
Chris Caliente got it to update. It was a bad USB cable. Good video
Thanks.
Thank you.
Thank you man!
Thx🙏💪
You sound like Cleveland brown.
0:20 - 0:50 🤣
haha cool video like the intro