When that happens, you typically need to double check the internet, routers and the connection itself including sometimes the physical plug and ethernet cables. Feel free to write back if you need more help. Thanks for watching -Brian
Hey Brian If I have a anew small business is this all I need to run credit cards from my clients? How does the money get to my business account? Thank you
Yes. You can schedule a call with me here and I'll talk you through all the details of cardpointe including costs, how quickly you get your money and everything else you get. Schedule here: Www.bancardsales.com/call
Is there a way to block a return sale? This machine has the same issue I had with my other machines, the return button is too close to the sale button and clerks too often hit the #2 instead of 1 without realizing until it is too late. I would like to be able to secure the return button and require a code of some sort so it is obvious when they accidently hit 2 instead of 1 and will make them stop and enter a code if they are doing a return, is that possible?
Our device keeps saying “lost connection to host”
When that happens, you typically need to double check the internet, routers and the connection itself including sometimes the physical plug and ethernet cables.
Feel free to write back if you need more help. Thanks for watching
-Brian
need help pls how can i check sales for the day before before colsing the day reports
Do you have any questions about the CardPointe Ingenico Desk/3500 credit card terminal? Let me know below. ~Brian.
How do I add multiple items
Hey Brian
If I have a anew small business is this all I need to run credit cards from my clients?
How does the money get to my business account?
Thank you
Yes. You can schedule a call with me here and I'll talk you through all the details of cardpointe including costs, how quickly you get your money and everything else you get.
Schedule here: Www.bancardsales.com/call
How can I set up contactless Pay? It only gives me option to swipe or chip
You can contact your sales representative and they can help you with that. You can also contact customer support at CardConnect
Is there a way to block a return sale? This machine has the same issue I had with my other machines, the return button is too close to the sale button and clerks too often hit the #2 instead of 1 without realizing until it is too late. I would like to be able to secure the return button and require a code of some sort so it is obvious when they accidently hit 2 instead of 1 and will make them stop and enter a code if they are doing a return, is that possible?
Ask terminal support to put a password on the return button! This does the trick.
what are the dimensions of the receipt paper?
2.25 inches wide thermal roll. 50 foot length.
Does it calculate sales tax?
I changed internet provider and now my machine doesn't work with the new internet, what can I do?