Heres a solid example of amazon's customer obsession. I deactivated my amazon prime subscription yeaterday. Without initiating a refund (i didn't count it as an option) a refund of my remaining sub time was automatically initiated when i chose to end my benefits immediately. I got almost all of that month's payment back with no hassle ($14 out of the total $15). That felt really good. Thats customer priority.
Just paused the video to say this: I started my entreprenourial project about 12 months ago and have been reading a lot to get my head straight about these things. Yet i gotta say that these videos gives me that "awakening" feel in every single one. Thanks a lot Sam, and keep up the great work. I bet a lot of people feels the same way. :)
Wow. As a biology major/aspiring entrepreneur I love the connection to the natural world. I have never thought about how business and science are related. But its such a brilliant point, in nature the best ideas and solutions to each and every problem survive. Just because one adaptation to a problem works in one type of environment, or niche, doesn't mean it will work in all others. And just because one adaptation doesn't work in one place, doesn't mean it can't work in another.The adaptations that allow power and control over the environment and competitors will WIN.
Great lesson. Especially the part about long term thinking (my god, this is exactly what I missed and a lot of friends around are missing, because we are responding to financial and other stresses with short term solutions ending exhausted and disenchanted with ourselves - this pinpoints exactly the trap). The idea of internal competition as a driving engine to expansion wasn't really new for me, I heard already about it from a very successful businessman whos company is in Permanent expansion since decades, without interuption. We can put this idea in action as one-person-business too. I will sure read and study these lessons again... thanks for sharing!!! :)
Sam your content is incredible. Idk why I’m find you now after 4 years, but it must be for a reason. I look forward to hearing your more recent ideas. All the best to you and I hope to share some value in turn. Cheers!
Wow, that's why Amazon & Jeff Bezos are the greatest & ruling the world in a good! I really liked the entire video will all the 5 takeaway of yours, my top 3 take-ups from your video are mentioned below. 1) Always think long term - I can resonate with this I have started to work with the bigger purpose & avoiding all the short term gains 2) Have Customer obsession - I am keeping this aspect as the topmost aspect of my startup, as customer satisfaction will tell how good you & your products are. 3) Creating a culture that reflects you & your business. I really loved the competition concepts within the team & also excelling the ones who do wonders. Thank you so much Sam & sidz for this wonderful & eye opener video. More power to you both!! #ILHFamily
I just got a major "ah ha" - here's why you have achieved the success you have -- you are very generous with your learning...you share & share, give and give... that's my clue from you :-)
Good to hear the customer obsession being within the boundaries of being profitable and ensuring sustainability because its often tempting to just give everything away!
Thank you Sam! Your advice is always GOLDEN and has helped me a lot! I read all of your 4 recommended books for entrepreneurs and I was fascinated by each one. That being said, Is it possible to get some more books recommendations? I would be very very thankful. Again, Thank you for everything Sam!
@@Matt.Collins The three books: Benjamin Graham - The Intelligent Investor; Ray Dalio - Principles; Darwin - The Origin of Species. I think the fourth 'book' are Amazon's letters to shareholders from 1997-2017.
Some brilliant lessons here. Draws parallels to Google through the 2000s-present too - like being adaptable & flexible while always having smaller teams working on new ideas and projects. Have you heard of "The Descent of Power" by Robert Greene? A quick read that also links these ideas to human evolution and the world today.
The Stanford Marshmallow Experiment was not necessarily proof that "thinking in the longterm" leads to success. Actually what was fundamental to that experiment was SELF DISCIPLINE. That is what it was that caused those persons to be more successful in life. Long term thinking doesn't work, if you're not disciplined, and yes on the contrary if you're disciplined then you can be even more successful if you also think long term.
This teach you how life time offers of your products vs SAAS version its much better for the long term, sometimes it will be hard to resist but it pay off in the long term.
Highest Gratitude Sam! Truly Practical Instruction on Our Way of Life required to WIN and ENDURE! Regarding Darwin's Hypothesis, you're certainly right about the reality, seriousness and results of Natural Law. Acknowledging this, I ask everyone to be cautious about accepting Darwin's personal Atheist supposition that we are nothing but Soulless animals, accountable to no one when we die. The Flawlessly Precise Order of the Physical Universe, and additional Complexity, Diversity, Interdependence and Beauty of Life among Humans, Animals and Plants ISN'T an Accidental occurrence, it represents Intentional Design. Apart from this Point, the Necessary Wisdom Delivered in this Training is SUPERB and Our VITAL REQUIREMENT!
Really. Really great video again from Sam full of knowledge bombs and lessons. To complement this - apart from Jeff's Shareholder letters - what is the best book on Amazon in-terms of learning about how Jeff thinks and how Amazon runs and works for business strategy?
Tremendously insightful ideas Sam I especially love the Darwinian comparison and really gives greater meaning to the name Amazon learned so much in 30 minutes thanks for sharing all the best
Sam great video, but please let us know every week witch books you are reading and recommend. Sam Walton I get but maybe others? Show us how you are learning please
Yes, please, Sam ! I've been thinking about this too. Can you get a little more detailed about what exactly you did to get the framework for your business going ?
The most informative video. The five principles. You really increase my awareness level. especially Darwin applicability to business. God bless you. Sohail from Pakistan.
The marshmallow test. Like many classic test in psychology. Has been found to be erroneous. Once corrected for the test errors. What was discovered was that a promise being kept or not was what made the difference in long-term success. Example if an authority figure tells you you do X you'll be rewarded and follows through. Then you will have self discipline. If an authority figure tells you to do X and you'll be rewarded and does not follow through on the reward. You will learn that delayed gratification is not worth the self-discipline. Emily and the marshmallow test proves that truth, trust and keeping your word is what's most important in developing self discipline.
Speaking of thinking about the long term consequences, how do you reconcile that against people who delusionally think that something less significant will lead to them becoming a huge success oneday? They get a little break and they think "oh this could be what leads to my big break!" Do you see what I mean? There's a difference between knowing a reasonable long term consequence of short term actions and delusional long term consequences of the same.
Hey Sam i attended your webinar a while ago and want to pay for the actual class now . Please can i get a link to a page where i can pay for the class. I need it asap i have tried to figure it out on my own severally.
You know, the first time you meet someone in person you tend to form an instant opinion. Whether right or wrong, it happens. Most times (I'd like to think...cognitive dissonance perhaps) I've been right but sometimes I've also been wrong. We're all human after all. Well, online it's pretty much the same of course. The first time you see some content put in front of you served from someone that has a message that resonates somewhat, you can't help but judge how it's presented to you and as a result form an instant opinion. So for me, when I first came across Sam Ovens, I saw some, what I would call, fairly pretentious click baity attention grabbing headlines which for me seemed way too inauthentic and disingenuous. As in, if what you have to do that to grab my attention is pull some crappy stunt then you've lost any credibility already. However, that indeed is my folly, but with so much 'shite' of a similar ilk being served to me daily my filters are pretty harsh and time served. Even though you should never prejudge anyone as a rule with all the content out there from so called 'gurus' it's easy to get do just that and become jaded. However, I have also subsequently learned that some of these people do actually talk a load of sense and their words and 'mind hacks' have a profound and positive effect on your life. How I wished I learnt about self limiting beliefs before... Nonetheless, Sam's content kept occasionally popping up....and when I saw some content that seemed authentic and not jazzed up I was curious......as to me it presented in a 'fake' way...this guy all of a sudden seemed to be coming across as authentic. As a result, it aroused my curiosity. Only at that point did I actually then give any of my time to listen to what he was saying. And...well...I'm glad I did. Since that time there have been many lessons which I have taken to heart and they've had a remarkable and profound effect on my life. In the way I've readjusted my thinking , in the way I've 'decluttered' less important and distracting things that take me away from my goals and also rewired and readjusted my mind and mindset on a few simple daily routines and tasks. Some of the things he touches on are, well, on the surface, pretty damn obvious when he explains them....however....it is only until he explains them do they become damn obvious! As a result the clear rationale he gives actually becomes clear. His free content has had an effect on me, I've now gotten to know, like and trust him and will be happy at some point to buy from him in the future. And therein, lies the true crux of my little story and is definitive proof of how nurturing your audience can take the most ardent 'anti' Fan and turn them into a fan and brand ambassador, to such an extent that they even bother to write this whole chapter about how being humble and not prejudging people, can actually be a huge lesson in life overall. I love learning, about 'things' and 'stuff' but learning about yourself and how taking full responsibility for yourself as an individual can be so empowering and also have a profound and positive effect on those around you too. So if you've got this far, thanks for 'listening' and if you haven't, well, it doesn't really matter anyway does it. Happy Sandwiches! :-)
Please explain your reasoning. Also make a bullet point list consisting of all benefits for each job position comparing amazon with the other top 100 fortune 500 companies as well as local businesses near you.
Yes, interesting and decent advice. It's a shame that nearly all of the application of any of these ideas goes towards mindless cash inflow. "The brightest minds and programmers of today are dedicated to generating clicks and making literal clickers for clorox wipe refills." Success cultists wouldn't be such a bad thing if their followers applied some of the material to goals of more substantial value improving human life and culture. A brilliant mind focused on generating simple product and personal revenue is a terrible waste.
![แม่กลองสองใจ - ซีแกรม โตเกียว มิวสิค [ OFFICIAL MUSIC VIDEO ]](http://i.ytimg.com/vi/GSQfVjcr_f4/mqdefault.jpg)
Heres a solid example of amazon's customer obsession. I deactivated my amazon prime subscription yeaterday. Without initiating a refund (i didn't count it as an option) a refund of my remaining sub time was automatically initiated when i chose to end my benefits immediately. I got almost all of that month's payment back with no hassle ($14 out of the total $15). That felt really good. Thats customer priority.
@@braxtonjerome6459 @Ryland Jackson I use InstaB&E to get the keys and security system password to my girlfriends house.
Just paused the video to say this:
I started my entreprenourial project about 12 months ago and have been reading a lot to get my head straight about these things. Yet i gotta say that these videos gives me that "awakening" feel in every single one. Thanks a lot Sam, and keep up the great work. I bet a lot of people feels the same way. :)
How is it going for you?
I hope you're biz is going good. Gonna start my entrepreneurship next Yr!
@@hayateaxel5380how's it going?
Wow. As a biology major/aspiring entrepreneur I love the connection to the natural world. I have never thought about how business and science are related. But its such a brilliant point, in nature the best ideas and solutions to each and every problem survive. Just because one adaptation to a problem works in one type of environment, or niche, doesn't mean it will work in all others. And just because one adaptation doesn't work in one place, doesn't mean it can't work in another.The adaptations that allow power and control over the environment and competitors will WIN.
Thank you for putting these together Sam.
Wow thanks a ton here Sam! Crazy valuable info here. I will be checking out these letters for sure.
Ridiculous amount of value. Thanks!
Great lesson. Especially the part about long term thinking (my god, this is exactly what I missed and a lot of friends around are missing, because we are responding to financial and other stresses with short term solutions ending exhausted and disenchanted with ourselves - this pinpoints exactly the trap). The idea of internal competition as a driving engine to expansion wasn't really new for me, I heard already about it from a very successful businessman whos company is in Permanent expansion since decades, without interuption. We can put this idea in action as one-person-business too. I will sure read and study these lessons again... thanks for sharing!!! :)
So in 2019 how's your business?
Amazing Amy! Thank you.
One of the best videos! Great work Sam! Thank you again
Sam your Value Videos are world class. Another one!
Thank you for sharing, very informative.
Thank you very much Sam, your videos change my life
Thanks for posting
Plenty of value. Great video.
Good shit thx for sharing!!!
Sam your content is incredible. Idk why I’m find you now after 4 years, but it must be for a reason. I look forward to hearing your more recent ideas. All the best to you and I hope to share some value in turn. Cheers!
This was super!!!!
Hey Sam,
Awesome lesson and so relevant to all businesses!
Thanks for sharing the content and your summary, loved it!
Jack
Could we get an updated link to the pdf?
Sam this is probably the most valuable youtube video I have ever watched!
Yeah but I hate Jeff Besos
@@jeremyross7939 Why, because he has money?
Such good content. Thank You.
One of a kind. Thanks!
Amazing info. Really great thing of you to share this. Thank you.
Wow, that's why Amazon & Jeff Bezos are the greatest & ruling the world in a good!
I really liked the entire video will all the 5 takeaway of yours, my top 3 take-ups from your video are mentioned below.
1) Always think long term - I can resonate with this I have started to work with the bigger purpose & avoiding all the short term gains
2) Have Customer obsession - I am keeping this aspect as the topmost aspect of my startup, as customer satisfaction will tell how good you & your products are.
3) Creating a culture that reflects you & your business.
I really loved the competition concepts within the team & also excelling the ones who do wonders.
Thank you so much Sam & sidz for this wonderful & eye opener video.
More power to you both!! #ILHFamily
Hey Sam...this is truly powerful! Tx for bringing this up.
I just got a major "ah ha" - here's why you have achieved the success you have -- you are very generous with your learning...you share & share, give and give... that's my clue from you :-)
Amazing!
Good to hear the customer obsession being within the boundaries of being profitable and ensuring sustainability because its often tempting to just give everything away!
Thank you Sam!
Thank you Sam! Your advice is always GOLDEN and has helped me a lot! I read all of your 4 recommended books for entrepreneurs and I was fascinated by each one. That being said, Is it possible to get some more books recommendations? I would be very very thankful. Again, Thank you for everything Sam!
gibssone what are the 4 book recommendations?
@@Matt.Collins The three books: Benjamin Graham - The Intelligent Investor; Ray Dalio - Principles; Darwin - The Origin of Species. I think the fourth 'book' are Amazon's letters to shareholders from 1997-2017.
great content sam you're amazing
Can anyone provide a link to the pdfs please!!!
Thank You Sam. :)
Some brilliant lessons here. Draws parallels to Google through the 2000s-present too - like being adaptable & flexible while always having smaller teams working on new ideas and projects. Have you heard of "The Descent of Power" by Robert Greene? A quick read that also links these ideas to human evolution and the world today.
The Stanford Marshmallow Experiment was not necessarily proof that "thinking in the longterm" leads to success. Actually what was fundamental to that experiment was SELF DISCIPLINE. That is what it was that caused those persons to be more successful in life. Long term thinking doesn't work, if you're not disciplined, and yes on the contrary if you're disciplined then you can be even more successful if you also think long term.
Long term thinking and discipline in this scenario are essentially one in the same.
"shoot this quick video for you today"
- Proceeds to record an 36 min vid.
Excelent Sam Thank you so much!
Great #quote: Success always leaves clues.
Are you paying attention?
Hello blackhead :)
Lol
This teach you how life time offers of your products vs SAAS version its much better for the long term, sometimes it will be hard to resist but it pay off in the long term.
Highest Gratitude Sam! Truly Practical Instruction on Our Way of Life required to WIN and ENDURE!
Regarding Darwin's Hypothesis, you're certainly right about the reality, seriousness and results of Natural Law. Acknowledging this, I ask everyone to be cautious about accepting Darwin's personal Atheist supposition that we are nothing but Soulless animals, accountable to no one when we die. The Flawlessly Precise Order of the Physical Universe, and additional Complexity, Diversity, Interdependence and Beauty of Life among Humans, Animals and Plants ISN'T an Accidental occurrence, it represents Intentional Design.
Apart from this Point, the Necessary Wisdom Delivered in this Training is SUPERB and Our VITAL REQUIREMENT!
The compiled letters are no longer available as a pdf through the link in the description, off to google I go!
Really. Really great video again from Sam full of knowledge bombs and lessons. To complement this - apart from Jeff's Shareholder letters - what is the best book on Amazon in-terms of learning about how Jeff thinks and how Amazon runs and works for business strategy?
I heard him mention the book "the everything store" about jeff
Brilliant Sam. Thank you for sharing this! Keep reading and sharing!
Darwin Theory just blown my mind definitely going to apply this in my organisation.
Thanks for sharing this with us Sam..
Thanks Ruth :)
Great content and awesome tips Sam. Thanks for walking us thru Bezos letters to shareholders. Incredibly huge no kidding!
Do u have the letters?
I love this! Thanks again, Sam! You Rock :)
I believe you did a wonderful job Sam. Your enthusiasm to be great comes through very clear. Thank you.
Thank you Sam. The content is valuable and I appreciate your hard work
Glad you like it Willy!
Thanks Sam
Sam, what is your opinion on the SuperLearner course by Jonathan Levi on Udemy, which makes you read much faster..? And btw, what is your wpm?
Great content. Thanks for putting all this valuable advice together👍
Tremendously insightful ideas Sam I especially love the Darwinian comparison and really gives greater meaning to the name Amazon learned so much in 30 minutes thanks for sharing all the best
Does anyone have a copy of this in google doc that they could share?
does anyone have a copy of these documents that they can send to me, sadly the links dont work any more.
Hi Sam Ovens, thank you offer me a list of the most important economy's tools and visions books, for you.
Grear info, thanks ill download the pdfs right now and print it, thanks
By any chance you still got the pdfs?
Looking for online are free i don't remember where but the info is free
@@rubencanodiaz okay thanks
This is a jewel here
Sam great video, but please let us know every week witch books you are reading and recommend. Sam Walton I get but maybe others? Show us how you are learning please
Yes, please, Sam ! I've been thinking about this too. Can you get a little more detailed about what exactly you did to get the framework for your business going ?
Deep letters wow.
Great knowledge! Sam, have you tried a Gimbal Stabilizer to shoot your videos? They really help stabilize mobile video recording.
The most informative video. The five principles. You really increase my awareness level. especially Darwin applicability to business. God bless you. Sohail from Pakistan.
Nick Hankins . Great most informative five points.
The marshmallow test. Like many classic test in psychology. Has been found to be erroneous. Once corrected for the test errors. What was discovered was that a promise being kept or not was what made the difference in long-term success. Example if an authority figure tells you you do X you'll be rewarded and follows through. Then you will have self discipline. If an authority figure tells you to do X and you'll be rewarded and does not follow through on the reward. You will learn that delayed gratification is not worth the self-discipline. Emily and the marshmallow test proves that truth, trust and keeping your word is what's most important in developing self discipline.
23:48 Communication is a cost. Make sure it is at the minimum effective DOSE!
Where's your other shoe, Brett!?
Speaking of thinking about the long term consequences, how do you reconcile that against people who delusionally think that something less significant will lead to them becoming a huge success oneday? They get a little break and they think "oh this could be what leads to my big break!" Do you see what I mean? There's a difference between knowing a reasonable long term consequence of short term actions and delusional long term consequences of the same.
Let me know what you think here in the comments section :)
Sam Ovens I think you’re the GOAT❤️
Thanks dude!
Hey Sam i attended your webinar a while ago and want to pay for the actual class now . Please can i get a link to a page where i can pay for the class. I need it asap i have tried to figure it out on my own severally.
Very valuable information Sam, thank you !
Hey, sure thing! You can join here -- s://go.samovens.com/accelerator-signup-actkfbpa/
Success
Leaves
Clues
Ah damn. Links broken now. Anyone have it?
I want it too
You know, the first time you meet someone in person you tend to form an instant opinion. Whether right or wrong, it happens. Most times (I'd like to think...cognitive dissonance perhaps) I've been right but sometimes I've also been wrong. We're all human after all.
Well, online it's pretty much the same of course. The first time you see some content put in front of you served from someone that has a message that resonates somewhat, you can't help but judge how it's presented to you and as a result form an instant opinion.
So for me, when I first came across Sam Ovens, I saw some, what I would call, fairly pretentious click baity attention grabbing headlines which for me seemed way too inauthentic and disingenuous. As in, if what you have to do that to grab my attention is pull some crappy stunt then you've lost any credibility already. However, that indeed is my folly, but with so much 'shite' of a similar ilk being served to me daily my filters are pretty harsh and time served. Even though you should never prejudge anyone as a rule with all the content out there from so called 'gurus' it's easy to get do just that and become jaded.
However, I have also subsequently learned that some of these people do actually talk a load of sense and their words and 'mind hacks' have a profound and positive effect on your life.
How I wished I learnt about self limiting beliefs before... Nonetheless, Sam's content kept occasionally popping up....and when I saw some content that seemed authentic and not jazzed up I was curious......as to me it presented in a 'fake' way...this guy all of a sudden seemed to be coming across as authentic. As a result, it aroused my curiosity. Only at that point did I actually then give any of my time to listen to what he was saying. And...well...I'm glad I did.
Since that time there have been many lessons which I have taken to heart and they've had a remarkable and profound effect on my life. In the way I've readjusted my thinking , in the way I've 'decluttered' less important and distracting things that take me away from my goals and also rewired and readjusted my mind and mindset on a few simple daily routines and tasks.
Some of the things he touches on are, well, on the surface, pretty damn obvious when he explains them....however....it is only until he explains them do they become damn obvious! As a result the clear rationale he gives actually becomes clear.
His free content has had an effect on me, I've now gotten to know, like and trust him and will be happy at some point to buy from him in the future. And therein, lies the true crux of my little story and is definitive proof of how nurturing your audience can take the most ardent 'anti' Fan and turn them into a fan and brand ambassador, to such an extent that they even bother to write this whole chapter about how being humble and not prejudging people, can actually be a huge lesson in life overall. I love learning, about 'things' and 'stuff' but learning about yourself and how taking full responsibility for yourself as an individual can be so empowering and also have a profound and positive effect on those around you too.
So if you've got this far, thanks for 'listening' and if you haven't, well, it doesn't really matter anyway does it. Happy Sandwiches! :-)
I tried searching "Benjamin Graham worldview" to find that book but all I get is "Intelligent Investor" book. Is that what Sam was pointing us at?
yup it is
@@avrahammeoded7195 thanks~
Its hard to tell whether you are looking at the camera or not.
11:00
I could download something
13:36
28:54
🔥🔥🔥🔥🔥
7:14
quick video = almost 37 minutes ?
This is a quick one for sam 😂
22:55 Workaholic, 7 days a week, 12 hours a Day.
My girlfriend says about my startup that I want to build cult, utopia. She is probably right
Isnt money just a tool to achieve ur dreams?
Why you work so hard ovens?
Jeff Bay-zoss
I only come here to hear his annoying accent.
Horrible company culture. Maybe good for the customers. But I pity everyone working at amazon.
Please explain your reasoning. Also make a bullet point list consisting of all benefits for each job position comparing amazon with the other top 100 fortune 500 companies as well as local businesses near you.
Yes, interesting and decent advice. It's a shame that nearly all of the application of any of these ideas goes towards mindless cash inflow. "The brightest minds and programmers of today are dedicated to generating clicks and making literal clickers for clorox wipe refills." Success cultists wouldn't be such a bad thing if their followers applied some of the material to goals of more substantial value improving human life and culture. A brilliant mind focused on generating simple product and personal revenue is a terrible waste.