Hi, Can one use a number on the Cloud API and also see the messages on a mobile phone? And i also haven't seen a support for uploading statuses on the Cloud API
Hey! It depends but you seem like you have a specific use case, we suggest speaking to us here 👉🏼 respond.io/contact so we can continue this conversation and assist you better 😃
do you happen to know how to use a personal number that IS already registered? - I want to use my personal account in parallel with the automation so I can schedule messages
Hey there! Unfortunately you can only use automations with WhatsApp Business Platform, meaning WhatsApp API. For your personal number you'll likely need to explore some kind of external bot or non-native solution. I'm not 100% certain if that's possible or if it would be in compliance with WhatsApp's Terms of Service. So proceed at your own risk 🙏
Hello, I have issue when I try register my phone number in field "from", button "Send message" below just disabled. I just want sending messages to users from my own number not from test number like in example in section "Select phone numbers", please help complete this step.
Can this be used to replace numbers that have been added and have been approved by the official account process without re-submitting the official account process?
Hi I have a question regarding the WhatsApp Cloud API. How can I de-migrate a phone number from one account to another within the WhatsApp Cloud API? Are there specific steps or precautions I need to take to avoid any issues during the process? Thanks for your help!" This should get you a clear, helpful response!
Hi!. I have a problem in the step 5. Requesting the code. When I run it I get an error: "(#33) Insufficient permissions to access this data" "type": "OAuthException", "code": 33. can you help me? Best
Hey there! Unfortunately, you can't use an existing WhatsApp phone number for WhatsApp API. You'll likely need to get a new phone number for it. For us to really understand your situation, please contact our support team here: respond.io/contact
@@senthilmurugangsm It's possible, but you'll have to delete your current WhatsApp phone number account so be sure to backup any important data before hand. You can follow our guide from our help center here: help.respond.io/l/en/whatsapp/migrating-from-whatsapp-personal-or-whatsapp-business-app Hope this helps! 😄
@@respondio now I have a problem with my two factor authentication login. I'm able to login using the credentials but in next step two-factor authentication is failing as SMS is not receiving to the registered mobile number. Now trying to login but always stuck in this stage. Why SMS is not receiving whereas other SMS are coming without any issue. Please give an idea to resolve the issue. Thank you!
@@senthilmurugangsm Unfortunately that's an Issue with Meta, I suggest reaching out to their support team to resolve this issue. Hope it helps, best of luck!
Hi, Can one use a number on the Cloud API and also see the messages on a mobile phone? And i also haven't seen a support for uploading statuses on the Cloud API
Hey! It depends but you seem like you have a specific use case, we suggest speaking to us here 👉🏼 respond.io/contact so we can continue this conversation and assist you better 😃
Currently I'm facing this issue -------> couldn’t create a Meta for Developers account..
Hey! please reach out to our support team here: respond.io/contact and we'll guide you through the process!
do you happen to know how to use a personal number that IS already registered? - I want to use my personal account in parallel with the automation so I can schedule messages
Hey there! Unfortunately you can only use automations with WhatsApp Business Platform, meaning WhatsApp API. For your personal number you'll likely need to explore some kind of external bot or non-native solution.
I'm not 100% certain if that's possible or if it would be in compliance with WhatsApp's Terms of Service. So proceed at your own risk 🙏
Hello, I have issue when I try register my phone number in field "from", button "Send message" below just disabled. I just want sending messages to users from my own number not from test number like in example in section "Select phone numbers", please help complete this step.
Hi @goro0101 please reach out to our support team here: respond.io/contact and we'll try to help you out through the process!
Can this be used to replace numbers that have been added and have been approved by the official account process without re-submitting the official account process?
It's as simple as WhatsApp usually replacing an existing number with a new number, is it possible this way?
hi @@lutfiardiansyah9348 please reach out to our support team here: respond.io/contact and we'll try to answer your questions!
Hi I have a question regarding the WhatsApp Cloud API. How can I de-migrate a phone number from one account to another within the WhatsApp Cloud API? Are there specific steps or precautions I need to take to avoid any issues during the process? Thanks for your help!"
This should get you a clear, helpful response!
Hi @manvendrasinghbhati please reach out to our support team here: respond.io/contact and we'll try to answer your questions!
Hi, thank you for the tutorial. I successfully registered my phone number. But I couldn't receive the webhook notification. Anyone has idea?
Hi!. I have a problem in the step 5. Requesting the code. When I run it I get an error:
"(#33) Insufficient permissions to access this data"
"type": "OAuthException",
"code": 33.
can you help me?
Best
Hi Juan, do speak to us here 👉🏼 respond.io/contact so we can assist you better. 😃
Nice and useful video. I have a problem in adding a mobile number which is already on WhatsApp. Is there any solution?
Hey there! Unfortunately, you can't use an existing WhatsApp phone number for WhatsApp API. You'll likely need to get a new phone number for it.
For us to really understand your situation, please contact our support team here: respond.io/contact
@@respondio can we de-register and use for new api. thanks for your response.
@@senthilmurugangsm It's possible, but you'll have to delete your current WhatsApp phone number account so be sure to backup any important data before hand. You can follow our guide from our help center here: help.respond.io/l/en/whatsapp/migrating-from-whatsapp-personal-or-whatsapp-business-app
Hope this helps! 😄
@@respondio now I have a problem with my two factor authentication login. I'm able to login using the credentials but in next step two-factor authentication is failing as SMS is not receiving to the registered mobile number. Now trying to login but always stuck in this stage. Why SMS is not receiving whereas other SMS are coming without any issue. Please give an idea to resolve the issue. Thank you!
@@senthilmurugangsm Unfortunately that's an Issue with Meta, I suggest reaching out to their support team to resolve this issue.
Hope it helps, best of luck!
Hola como puedo obtener los chats de mi numero si migre a WhatsApp api cloud
Hola Alvaro, contáctanos aquí para que podamos ayudarte más 👉🏼 respond.io/contact 😃