When doing live chat widget, how do you get it so that the lead has to put in their name, email and phone first before the live chat will work? It’s part of title & intro, but doesn’t fire ever in practice.
@@HLGuy unfortunately not what I was hoping to get. I don’t want the AI to have to get the info during the chat, I want the lead to have to submit their name, email and phone to prompt the live chat, like the sms one does. The live chat has this in the setting so not sure why I can’t get it to work.
Hi Ray, great video as always - have you got a video explaining how to get the AI to reply via email chat widget? How to set it up? If a customer fills out a form on the website I’d like the AI to reply from within inside the unified inbox. Do you have or can you make some content explaining ing this? GHL tech support don’t seem to know how to 🤦♂️
Sure they are 1. You can't isolate a particular chat widget in a workflow trigger. 2. When you delete the default chat wifdget how is the new default widget configured and does it matter. 3. Currently when using website chat widget in trigger it fires on all widgets of that type. Hope this helps and thanks for watching.
@@HLGuy in the forms/surveys you have the name, address, city, etc there is a code that you can get and a Google api key to use so that on the form when someone goes to fill out their information like the address when they start typing Google places will auto populate so they can click on the correct address so it always correct, GHL said that can’t help with codes
@@jamesthomas4621 I see what you are saying now. I have never used it. I can research it but can you give me link to the google document that explains it?
😊 *Thanks for the info, Ray!* 😊
You bet! Thanks for watching.
When doing live chat widget, how do you get it so that the lead has to put in their name, email and phone first before the live chat will work?
It’s part of title & intro, but doesn’t fire ever in practice.
Check out this video th-cam.com/video/xSx8TAw9z3s/w-d-xo.html. Thanks for watching.
@@HLGuy unfortunately not what I was hoping to get. I don’t want the AI to have to get the info during the chat, I want the lead to have to submit their name, email and phone to prompt the live chat, like the sms one does.
The live chat has this in the setting so not sure why I can’t get it to work.
Is this the same with Conversation AI?
There is some over lap yes.
Hi Ray, great video as always - have you got a video explaining how to get the AI to reply via email chat widget? How to set it up? If a customer fills out a form on the website I’d like the AI to reply from within inside the unified inbox. Do you have or can you make some content explaining ing this? GHL tech support don’t seem to know how to 🤦♂️
I am working on that video now. Maybe out in the next week or so. Thank you for watching.
@@HLGuy amazing, thank you 🙏
Ray, when we talk on Monday, can you tell be the Ideas Board name for the issues you highlighted? Thanks, Keith
Sure they are 1. You can't isolate a particular chat widget in a workflow trigger. 2. When you delete the default chat wifdget how is the new default widget configured and does it matter. 3. Currently when using website chat widget in trigger it fires on all widgets of that type. Hope this helps and thanks for watching.
I’m trying to add the Google auto address complete to the forms/surveys and I can’t figure it out do you know how to do it, thanks
I am sorry but I do not understand what you mean. You can always reach out to ghl support.
@@HLGuy in the forms/surveys you have the name, address, city, etc there is a code that you can get and a Google api key to use so that on the form when someone goes to fill out their information like the address when they start typing Google places will auto populate so they can click on the correct address so it always correct, GHL said that can’t help with codes
@@jamesthomas4621 I see what you are saying now. I have never used it. I can research it but can you give me link to the google document that explains it?
Deleting the default is the same issue with the email template for reputation management
Thanks for your input.
Hello sir, I recently reached out to via email, But still didnt get a reply back from you.
Looking forward for it
Thank you for watching.