Nice and explanatory video. The audio is quite distorted - you might want to re-upload a version where the voice quality is better (not clipping due to being turned too high in the editing process)
Hi there, thank you for reaching out. Please be aware that we are not able to give any medical advice on social media due to global privacy and legal regulations. We recommend seeing your Health Care Professional for guidance and help. Take care & all the best, Asif, Novo Nordisk
Hi there, Thanks for getting reaching out. I recommend that you contact your own Health Care Professional to get guidance and help. Alternatively you can also contact your local Novo Nordisk office. The contact details can be found here: www.novonordisk.com/contact-us/find-local-information.html. If you don't feel well, you should always contact your own doctor immediately. Take care & all the best, Bo, Novo Nordisk
No you're not allowed to freeze it at all just put it in the refrigerator door when not used yet and you can store in room temperature if it's not too hot @@tanjunson6812
Hi, Thank you for reaching out to us. I am sorry to hear that you are experiencing some issues with one of our products. To ensure that we can address your concerns and improve our products, I need to report this internally and to the local health authorities. To create a safety report, we require your contact details. Could you please provide your contact number, email address and country of residence? This will help me to connect you with the relevant colleagues who can assist you further. Your are welcome to direct message me with these details. Please be assured that your personal data will be handled as per applicable regulations and will be entered into our database. This process helps us to capture patients' experiences and improve the safety of our products. If you don't feel well, you should always contact your own doctor immediately. I look forward to hearing from you soon. All the best, Scott, Novo Nordisk
![[DRIP] ‘Love, Maybe’ PREVIEW](http://i.ytimg.com/vi/U7hwHp95m1k/mqdefault.jpg)
Nice and explanatory video. The audio is quite distorted - you might want to re-upload a version where the voice quality is better (not clipping due to being turned too high in the editing process)
Much needed video from official company 👍🏻
Veri helpful videos ..So , thank you!
Thank s for your help.
Why dont you provide 1-2 needles within the kit? Its a total disgrace if you ask me
Thank you for your feedback. I will be sure and share this with my colleagues working with our devices and needlces. All the best, Scott
This is very bad practice
Is this pen used for baby’s?
Hi there, thank you for reaching out.
Please be aware that we are not able to give any medical advice on social media due to global privacy and legal regulations. We recommend seeing your Health Care Professional for guidance and help.
Take care & all the best,
Asif, Novo Nordisk
@@novonordiskthanks
How is the stroge? In freezer or not?
Hi there,
Thanks for getting reaching out. I recommend that you contact your own Health Care Professional to get guidance and help.
Alternatively you can also contact your local Novo Nordisk office. The contact details can be found here: www.novonordisk.com/contact-us/find-local-information.html.
If you don't feel well, you should always contact your own doctor immediately.
Take care & all the best,
Bo, Novo Nordisk
Totally new insulin is keep in freeze while after the first time use the insulin can be keep in normal temperature if I am not wrong.
No you're not allowed to freeze it at all just put it in the refrigerator door when not used yet and you can store in room temperature if it's not too hot @@tanjunson6812
Good. Thanks a lot.
Thanks alot❤
❤
Existe en español
Hi Orlando. Is it the video you are looking for in Spanish? All the best, Scott
My pen is not twisting
Hi,
Thank you for reaching out to us. I am sorry to hear that you are experiencing some issues with one of our products. To ensure that we can address your concerns and improve our products, I need to report this internally and to the local health authorities.
To create a safety report, we require your contact details. Could you please provide your contact number, email address and country of residence? This will help me to connect you with the relevant colleagues who can assist you further. Your are welcome to direct message me with these details.
Please be assured that your personal data will be handled as per applicable regulations and will be entered into our database. This process helps us to capture patients' experiences and improve the safety of our products.
If you don't feel well, you should always contact your own doctor immediately. I look forward to hearing from you soon.
All the best, Scott, Novo Nordisk