I’m so sorry you guys are going through this. I’m in shock. Hang in there! We love you and you have brought our family so much joy- especially during the pandemic.
I truly enjoy your room tours and have watched them all, and then when I am missing Disney World, I watch them again :) I hope Disney realizes what an asset you both are in other ways. It is because of your videos that I purchased my DVC points and you helped me decided on which resorts to buy into, I am sure I am not the only one! I hope things are resolved soon and you are able to get back into the parks.
Happy to hear you and your family are doing well. I always enjoyed your content and you both were so nice when I saw you at the park. Wishing you the best.
It was so nice to SEE you guys once again and to know you guys are healthy. So sorry to hear about your legal issues. Hope it gets resolved soon. You guys don't deserve that.
So sorry you’re going through this. Y’all are so sweet and are always so positive about Disney and life. I’ve always enjoyed your videos and will miss your content. Love and light!
I’m so grateful to know that you and your family are ok as you all have and will continue to be in my prayers. I am hopeful that this situation will be resolved soon. I know how much you love Disney. Merry Christmas.
I am a little behind here and had no idea you have been going through this, I am so sorry. We are starting to think ahead to a future Disney World trip and your channel was the first to come to mind in terms of outstanding Disney resort room tours - they are the best. I really hope things are resolved for you soon and that you can start to share content again. Best wishes to you all xxxx
I have been hearing this has been happening. I hope you guys have a solid Plan B and I can’t wait to see you when all this is sorted and you’re back in the parks. I missed your Christmas gifts to the cast members this year. And I’m sure they did too. Best wishes, and thanks for the memories especially the room tours they’re excellent.
I am so sorry to hear this Robert and Alyssa! You have always been so positive about Disney and have shown Disney in such a positive light! Your room tours and “Year With the Ears” series were so great to watch, and I loved donating to Cast Member Christmas the last couple years. Your love for Disney is so genuine which makes this even more of a sad situation! I hope this all works out for you so that you can enjoy Disney with Max. ❤️
So sorry for all you are going through. Happy to hear it’s a legal issue and you are all doing well. Thank you so much for making an update video for us.
Heart Breaking!!! I've watched you both for YEARS!!! YOU ARE THE BIGGEST DISNEY FANS IN THE WORLD!!!!!! We are a bit turned off by Disney lately, so we will be taking our family to Universal in June for the 1st time, then heading off on a Royal Caribbean Cruise. We have not booked yet, and we will be using you if you think it isn't too last minute! You'll hear from us soon!!! We ABSOLUTELY WILL SUPPORT YOU AND YOUR BEAUTIFUL FAMILY!!!
Hang in there! I’m always happy to see you both when researching trips. When Here with the Ears is in the list it’s the first I click :) You had the setback with the room challenge in 2020 and made it through, and hopefully this is just another temporary hiccup. Luck is when preparation meets opportunity. Your family has what it takes to find your happily ever after. We are looking forward to see what’s in store for 2024.
Oh my gosh! I have been sick this week and have relaxed with your videos, reliving your year at Disney. I wanted to message and say thank you to you both for sharing all that you have, and I hoped that you were all ok. I’m so glad to know that the 3 of you are well, and I hope that you enjoy this festive holiday season together, surrounded by love.
I’m so sorry this happened! We love your content. Hopefully this decision is reversed especially in light of everything you’ve done for the Disney community!
I’m so sorry this is happening to you! You all are the least deserving of this kind of treatment. Your videos kept me going through the pandemic. I even run your room tours while I’m working so I can have something to watch or listen to. We love you guys and hope that something amazing comes out of this for you. All of my love and well wishes to you. I’ll keep you in mind for my family’s trip to California in July. We plan on going to Universal and Legoland. Merry Christmas and Happy New Year 🩷
I am so sorry that you got caught up in all of this. I wish all of you the very best and hope this gets resolved soon so you can get back to all of the good that you were doing. Love to you all.
Well that sucks. If it does have to do with the fine print regarding if annual passes can be used for commercial enterprises I’m wondering why Disney went for trespassing instead of just revoking the annual passes.
I’m so glad to hear that everyone is healthy and doing well. I’m really sad and disappointed that this even happened, but glad you are all ok! Your community is here to help in anyway possible and we will be here when this whole terrible situation gets resolved! Love to you Alyssa and Max!! I wish you a very Merry Christmas and a bigger and better new year for 2024!!! 💙💜💚
Thank you for letting us all know! Hopefully things will be resolved sooner than later! Your videos have been invaluable and I have suggested them to clients and watched for my own information! Here’s to a successful 2024 for us all!
Hoping for all the best for you and Alyssa and Max! I’ve been watching enjoying your content since your year with the ears! Hope you’re able to get this settled, and in the meantime, have a very merry Christmas with your sweet family!
I am so thankful that the 3 of you are ok. Breaks my heart that this has happened to you when we can see your hearts in all that you did was being genuine and kind. I can well imagine how this totally broke your hearts. Keep strong and believe that restoration is possible. Merry Christmas and Happy New Year! 🙏🏻
I was so scared that this was the case. I hope Disney can look through all of your videos and can see your genuine love for the parks and resorts. I know that if you thought this would ever happen then you would never have done it. Miss your content but so happy to hear you all are well.
Thanks for your Wish 🛳 videos, I booked a back to back on the wish concierge after watching your video. You and your wife did a quality video that did not make me dizzy after watching it like most content creators and travel agents. Don't understand Disney actions it's very sad since your videos were positive for Disney. Wishing you well.
I don't go to Walt Disney World anymore I was a passholder but you decide to actually Mike Adam the woo and be one of those DVC People I'm glad you're able to stay at your Resort that you can't go to theme parks
I truly hate that this has happened to you and others. It seems without warning and I’m sure heartbreaking to not be able to return to the parks. I hope your attorney is able to find a resolve for you.
I can see why Disney has a problem with people giving paid private tours in their parks. They have that already and it takes away from their business. I think "banning" is a bit harsh. They should serve you first with a cease and desist and then ban you if you continue. They need to crack down on the AP holders that are resellers. They are blatantly breaking the AP rules by buying merch with the discount and reselling for profit
Disney continues to bite the hand that feeds them, whether it's banning influencers and tour guides from their parks or making extremely divisive content that alienates 50+% of their potential clientele. I hate to hear about what happened, but when one door closes, another opens! I've noticed that all of my friends who once took trips to Disney World are now booking visits to Universal instead. It would be awesome to see your family's spin on Universal attractions, restaurants/food, and events! Hope your family has a great Christmas and a Happy New Year.
Thank you for the update video. Glad you're all healthy but so sorry wgst youre going through. I hope this all gets resolved very soon and you can share you're anazing videos again in the near future. Until then, happy holidays and Merry Christmas!
Robert thank you so much for sharing and I am glad to hear despite what’s going on with your conflict, You Alyssa and Max are doing well. You continue to be in my prayers, Have a wonderful safe holiday.
Here is a solution, until the issue is resolved do other theme park content Universal will welcome you. There are so much other content we'd like to see
I'm surprised more ppl who have been banned aren't doing this! I feel like the Universal TH-camrs are filled with influencers who DON'T like rides and don't give completely accurate tips about the park. There is definitely a need for true trained tour guides to do more in depth videos at places like Universal, SeaWorld & even Icon Park. I would watch!
Now if Disney sent you a letter asking to stop doing whatever you were doing and you ignored it and kept doing what they didn’t want you to do then ok. But, if they just dropped this on you without any notice then that’s not right and needs to be corrected immediately by Disney.
And if they didn’t inform you first and are kicking out another Nuclear Family then even more shame on Disney. I just can’t believe Walt Disney is in heaven and is happy what is being done to you and your Family. They can and should work this out with you guys.
So sorry for you. You are wonderful and I love your thoughtful videos and wonderful caring attitude. You do so much for others, our turn to do something merging for you. Prayers and love being sent.
I’m so sorry for all you guys are going thru! I hope that this resolves in a positive way for you guys soon so that you can enjoy Disney for many years together with Max!
I understand their wanting to stop 3rd party tours, but to simply trespass without warning is extremely inconsiderate (to put it mildly). Hopefully you get this sorted out soon. Good luck and happy holidays!
Im sorry this is happening to you. I used to be a Disney fan for almost 50 years but I just can't with them anymore for a lot of reasons, they are such a sleazy company to do this to you and its so despicable to just ban you outright. They could have just issued a warning first. Im am glad you are all healthy and well however. Take care.
I suspected that when the headlines talked about the other tour companies being trespassed. I'm sorry you got lumped in. I'm sorry that probably ruined your cruise and Christmas for cast members too ... hopefully your family can still come and pass out the goodies you worked so hard to organize!
Truly shocking news guys. We are sorry this happened and wish you well in your appeal - Disney needs to resolve this and we hope to see you back in the parks again soon in 2024. Wishing you a happy Christmas and new year.😊🇬🇧
We go to Disney 3 or 4 times a year and your room tours always hyped me up for the trip during those countdowns. Wishing the best for your family. I hope Disney does the right thing.
I am so sorry you guys are going through this right now. Hopefully it will get resolved and I look forward to seeing you all in the future. Have a wonderful 1st Christmas with Max. It doesn’t get much better than seeing the holidays through your children’s eyes. ❤️💚
😢😢😢 To have this happen during Max’s first year… my heart absolutely shatters for you. I wish there was something we could do to aid your appeal. Our love and support to you, Alyssa & Max. Here with the Ears has been our Disney Home here on TH-cam and the Disney community we felt most connected to. ❤ We will be here when you are able to return.
So very sorry to hear this. 😢 I’m hoping you are able to get the outcome you would like because I know it would be so hard knowing you can’t go back. Ugh. You have the entire support of the Joyce Family from Michigan. I wish all of you a Merry Christmas and Happy New Year. Praying the lawyer can help you. 😢❤
So sorry to hear this. Your videos have helped me book several trips to Disney, which I otherwise may not have even booked. Your videos are so informative and helpful, and you never place judgement or opinions on the different resort options. I can’t imagine why your videos wouldn’t be anything but helpful for Disney guests. I hope you can return soon.
That is a shame, I wasn't aware of your work as a tour guide (I pretty much only watch your room overview videos). So this came as a shock. I hope you're able to convince Disney to reconsider.
I'm sorry to hear this news. I have enjoyed your videos from time to time! You guys are cute and it's a real shame you are going through this. I will try to use your travel agent services in the future.
So very sorry this happened! All of your content helped Disney bring people to their parks. Praying this get resolved and from TA to another good luck and I wish you the very best. 🥰
Im devastated that this has happened to you! You both are the sweetest, most honest people out there. Ive been with you since the beginning….I hate that Disney has become all about the dollar and not about what Walt created it to be. So sad. This too shall pass and something wonderful could be around the corner. Wishing your beautiful family a wonderful , magical christmas… it’s all about love after all and you have plenty of that….
Oh my. I guess there's not a perfect thing to say except we love you guys, miss your content, and pray that cooler heads will prevail and see your exceptional worth to their company. You know that all things work together for good, so just keep your sunny disposition, know that we're behind you, and wait for whatever doors are opened for you. Merry Christmas!
This is terrible to hear. Most of the “research” that I used when booking, planning and enjoying our trips came from your videos. Disney should really consider that channels like this help to bring people to their parks.
Interesting update that I wasn’t expecting. I’m glad you and your family are healthy and I’m sorry this happened to you. I’m sure something in the fine print or regulations somewhere talked about “tour guide” rules not sure if they are well known though. Good luck!
Thank you for the update. You and your family have been in our thoughts. I am so very sorry and deeply disappointed in Disney. Not even sure how to process. I am sure Max has helped to provide relief to you during this trying time. Robert, you were such a great guide for us this summer. Your expertise and genuine love for Disney enhanced our experience in the parks. I am so sorry and truly speechless. I will continue to your family in my thoughts. On a positive note, it was a delightful surprise to see your smiling faces and hear your voices and to learn you all are healthy and happy. Thank you.
So sorry to hear this, especially when Disney must have benefitted from your positive content and room tours. Your year at Disney inspired me to have a longer vacation and move around the resorts and booking room types that I didn’t even know existed, the 6 person concierge corner suite at Wilderness Lodge for example. Hopefully this can all be resolved. Wishing you all the best for the future 🤗❤️
Well wasn’t that just like a slap in the face. I hope this hasn’t caused your wonderful family too much stress. Good luck with resolving this. Merry Christmas!
I’m so sorry you are going through this, it’s just not right! I wish you the best with your appeal 🙏 in the meantime, I hope you are able to enjoy your first Christmas with your little guy 🎄 and have a great holiday as a family despite the recent hardships ❤
It's so very sad to hear that this has happened. I truly hope that everything can be resolved and your admittance can be restored. Y'all give such wonderful and informative content; I always look forward your resort/cruise room walk-throughs. We'll be right here when you're able to return. Wishing you Happy Holidays! 🎄🎁🎅🏽🙏🏽❤️
Robert and Alissa, we would so love to see other places besides Disney World. Nothing new has been added to those parks and it would be so nice to see all of the other entertainment venues around Orlando, the US, and the rest of the world and there's no one that could do a better job than you guys! All of this will end once Iger is gone, but in the meantime, I really think you guys could expand your channel and do all kinds of great things and that may be the silver lining in this cloud. 😀
Gald you are happy and healthy! That is the main thing. Wish you the best of luck in dealing with this. Follow what your lawyer tells you, and I it will work out! When you are able to do videos again, I will be happy to sign back up. You guys still help me fill the time between vacations and cruises as I rewatch your videos.
If you'd like to get work with me as a travel agent, you can request a quote here: herewiththeears.com/request-a-quote
I’m so sorry you guys are going through this. I’m in shock. Hang in there! We love you and you have brought our family so much joy- especially during the pandemic.
I truly enjoy your room tours and have watched them all, and then when I am missing Disney World, I watch them again :) I hope Disney realizes what an asset you both are in other ways. It is because of your videos that I purchased my DVC points and you helped me decided on which resorts to buy into, I am sure I am not the only one! I hope things are resolved soon and you are able to get back into the parks.
Happy to hear you and your family are doing well. I always enjoyed your content and you both were so nice when I saw you at the park. Wishing you the best.
It was so nice to SEE you guys once again and to know you guys are healthy. So sorry to hear about your legal issues. Hope it gets resolved soon. You guys don't deserve that.
Oh no. I loved your channel. It actually helped me so much when planning trips. I am sorry you are going through this.
So sorry you’re going through this. Y’all are so sweet and are always so positive about Disney and life. I’ve always enjoyed your videos and will miss your content. Love and light!
I hope you got your situation all figured out and are back at Disney. I know from your videos how much you loved it. Congrats on the new book though.
I’m so grateful to know that you and your family are ok as you all have and will continue to be in my prayers. I am hopeful that this situation will be resolved soon. I know how much you love Disney. Merry Christmas.
I am a little behind here and had no idea you have been going through this, I am so sorry. We are starting to think ahead to a future Disney World trip and your channel was the first to come to mind in terms of outstanding Disney resort room tours - they are the best. I really hope things are resolved for you soon and that you can start to share content again. Best wishes to you all xxxx
I have been hearing this has been happening. I hope you guys have a solid Plan B and I can’t wait to see you when all this is sorted and you’re back in the parks. I missed your Christmas gifts to the cast members this year. And I’m sure they did too. Best wishes, and thanks for the memories especially the room tours they’re excellent.
I am so sorry to hear this Robert and Alyssa! You have always been so positive about Disney and have shown Disney in such a positive light! Your room tours and “Year With the Ears” series were so great to watch, and I loved donating to Cast Member Christmas the last couple years. Your love for Disney is so genuine which makes this even more of a sad situation! I hope this all works out for you so that you can enjoy Disney with Max. ❤️
So sorry for all you are going through. Happy to hear it’s a legal issue and you are all doing well. Thank you so much for making an update video for us.
Merry Christmas 🎄
Heart Breaking!!! I've watched you both for YEARS!!! YOU ARE THE BIGGEST DISNEY FANS IN THE WORLD!!!!!! We are a bit turned off by Disney lately, so we will be taking our family to Universal in June for the 1st time, then heading off on a Royal Caribbean Cruise.
We have not booked yet, and we will be using you if you think it isn't too last minute! You'll hear from us soon!!! We ABSOLUTELY WILL SUPPORT YOU AND YOUR BEAUTIFUL FAMILY!!!
Hang in there! I’m always happy to see you both when researching trips. When Here with the Ears is in the list it’s the first I click :) You had the setback with the room challenge in 2020 and made it through, and hopefully this is just another temporary hiccup.
Luck is when preparation meets opportunity. Your family has what it takes to find your happily ever after. We are looking forward to see what’s in store for 2024.
Oh my gosh! I have been sick this week and have relaxed with your videos, reliving your year at Disney. I wanted to message and say thank you to you both for sharing all that you have, and I hoped that you were all ok.
I’m so glad to know that the 3 of you are well, and I hope that you enjoy this festive holiday season together, surrounded by love.
I know there are videos online that others have appealed a trespass decision and been successful - so there is hope
Hoping you can get this resolved!
Love Disney and loved watching you guys at the parks!
Best of luck!
I’m so sorry this happened! We love your content. Hopefully this decision is reversed especially in light of everything you’ve done for the Disney community!
Do you have any update?
Who are some of the other external tour guides affected?
I’m so sorry this is happening to you! You all are the least deserving of this kind of treatment. Your videos kept me going through the pandemic. I even run your room tours while I’m working so I can have something to watch or listen to. We love you guys and hope that something amazing comes out of this for you. All of my love and well wishes to you. I’ll keep you in mind for my family’s trip to California in July. We plan on going to Universal and Legoland. Merry Christmas and Happy New Year 🩷
Sad sorry for what has happened
Thinking this was DAS related? Touring with you as a DAS holder.
Wow! Unbelievable! You guys brought SO much joy to so many people! I’m shocked! Love you guys and praying for you! ❤️🙏🏼🤗
I am so sorry that you got caught up in all of this. I wish all of you the very best and hope this gets resolved soon so you can get back to all of the good that you were doing. Love to you all.
Well that sucks. If it does have to do with the fine print regarding if annual passes can be used for commercial enterprises I’m wondering why Disney went for trespassing instead of just revoking the annual passes.
I’m so glad to hear that everyone is healthy and doing well. I’m really sad and disappointed that this even happened, but glad you are all ok! Your community is here to help in anyway possible and we will be here when this whole terrible situation gets resolved! Love to you Alyssa and Max!! I wish you a very Merry Christmas and a bigger and better new year for 2024!!! 💙💜💚
Thank you for letting us all know! Hopefully things will be resolved sooner than later! Your videos have been invaluable and I have suggested them to clients and watched for my own information! Here’s to a successful 2024 for us all!
Hoping for all the best for you and Alyssa and Max! I’ve been watching enjoying your content since your year with the ears! Hope you’re able to get this settled, and in the meantime, have a very merry Christmas with your sweet family!
I am so thankful that the 3 of you are ok. Breaks my heart that this has happened to you when we can see your hearts in all that you did was being genuine and kind. I can well imagine how this totally broke your hearts. Keep strong and believe that restoration is possible. Merry Christmas and Happy New Year! 🙏🏻
I was so scared that this was the case. I hope Disney can look through all of your videos and can see your genuine love for the parks and resorts. I know that if you thought this would ever happen then you would never have done it. Miss your content but so happy to hear you all are well.
Does this include Disney cruises, too?
I am so sorry about what you are going through. ❤ We love your family and pray this gets resolved.
Thanks for your Wish 🛳 videos, I booked a back to back on the wish concierge after watching your video. You and your wife did a quality video that did not make me dizzy after watching it like most content creators and travel agents. Don't understand Disney actions it's very sad since your videos were positive for Disney. Wishing you well.
Thank you ❤️ So glad our videos were helpful, and we hope both cruises were amazing! 💕
I don't go to Walt Disney World anymore I was a passholder but you decide to actually Mike Adam the woo and be one of those DVC People I'm glad you're able to stay at your Resort that you can't go to theme parks
I truly hate that this has happened to you and others. It seems without warning and I’m sure heartbreaking to not be able to return to the parks. I hope your attorney is able to find a resolve for you.
I can see why Disney has a problem with people giving paid private tours in their parks. They have that already and it takes away from their business. I think "banning" is a bit harsh. They should serve you first with a cease and desist and then ban you if you continue. They need to crack down on the AP holders that are resellers. They are blatantly breaking the AP rules by buying merch with the discount and reselling for profit
1:26 That statement from the lawyer though…
I'm so sorry to hear this. My husband and I loved watching all of your videos. We hope things get straightened out. Merry Christmas to you all.
Disney continues to bite the hand that feeds them, whether it's banning influencers and tour guides from their parks or making extremely divisive content that alienates 50+% of their potential clientele. I hate to hear about what happened, but when one door closes, another opens! I've noticed that all of my friends who once took trips to Disney World are now booking visits to Universal instead. It would be awesome to see your family's spin on Universal attractions, restaurants/food, and events! Hope your family has a great Christmas and a Happy New Year.
Thank you for the update video. Glad you're all healthy but so sorry wgst youre going through. I hope this all gets resolved very soon and you can share you're anazing videos again in the near future. Until then, happy holidays and Merry Christmas!
❤
Banned for what?? Not sure I understand
Being a tour guide at Disney.
Disney's mad because
They have their own guides
Robert thank you so much for sharing and I am glad to hear despite what’s going on with your conflict, You Alyssa and Max are doing well. You continue to be in my prayers, Have a wonderful safe holiday.
My prayers are with you. I hope you all have a Merry Christmas. 💜
So sorry to hear this, your channel was awesome , hopefully this can be resolved quickly and we can experience your wonderful videos again
Here is a solution, until the issue is resolved do other theme park content Universal will welcome you. There are so much other content we'd like to see
I'm surprised more ppl who have been banned aren't doing this! I feel like the Universal TH-camrs are filled with influencers who DON'T like rides and don't give completely accurate tips about the park. There is definitely a need for true trained tour guides to do more in depth videos at places like Universal, SeaWorld & even Icon Park. I would watch!
that’s WILD. When did they ever say that’s not allowed?
Now if Disney sent you a letter asking to stop doing whatever you were doing and you ignored it and kept doing what they didn’t want you to do then ok. But, if they just dropped this on you without any notice then that’s not right and needs to be corrected immediately by Disney.
And if they didn’t inform you first and are kicking out another Nuclear Family then even more shame on Disney.
I just can’t believe Walt Disney is in heaven and is happy what is being done to you and your Family. They can and should work this out with you guys.
So sorry for you. You are wonderful and I love your thoughtful videos and wonderful caring attitude. You do so much for others, our turn to do something merging for you. Prayers and love being sent.
I dont get it! There are so many vloggers 😢
I’m so sorry for all you guys are going thru! I hope that this resolves in a positive way for you guys soon so that you can enjoy Disney for many years together with Max!
I am so very sorry that you are going through this
I understand their wanting to stop 3rd party tours, but to simply trespass without warning is extremely inconsiderate (to put it mildly). Hopefully you get this sorted out soon. Good luck and happy holidays!
This is horrible. Prayers this gets resolved. We need you in the parks!!
Im sorry this is happening to you. I used to be a Disney fan for almost 50 years but I just can't with them anymore for a lot of reasons, they are such a sleazy company to do this to you and its so despicable to just ban you outright. They could have just issued a warning first. Im am glad you are all healthy and well however. Take care.
I'm glad you guys are ok. I hope this is resolved quickly.
I am so sorry to hear that. I wish you all the best and hope to see you both back one day soon. I truly enjoyed watching you.
Thank you for an update and I’m so sorry about the situation. It must’ve been a complete shock. Hope to see you guys back soon
Not sure how this was inappropriate for children, but thanks for the “warning”
💔
Absolutely heartbreaking, I am so sorry this is happening to you. Praying for a positive outcome
Just glad your family is safe and healthy.
Sorry that you're going through this. I have always enjoyed your content and hope to see more in the future!
I am 😮 shocked, probably a misunderstanding
I suspected that when the headlines talked about the other tour companies being trespassed. I'm sorry you got lumped in. I'm sorry that probably ruined your cruise and Christmas for cast members too ... hopefully your family can still come and pass out the goodies you worked so hard to organize!
Truly shocking news guys. We are sorry this happened and wish you well in your appeal - Disney needs to resolve this and we hope to see you back in the parks again soon in 2024. Wishing you a happy Christmas and new year.😊🇬🇧
I'm so sorry this is happening to your family. My daughter and I really love your videos. I hope this can be resolved positively for you all.
I sincerely hope this can be resolved quickly. I have so enjoyed your videos and hope for many more!
Appreciate your message. Merry Christmas and much love to you, Alyssa, and Max. Looking forward to seeing y’all again soon.
We go to Disney 3 or 4 times a year and your room tours always hyped me up for the trip during those countdowns. Wishing the best for your family. I hope Disney does the right thing.
I am so sorry you guys are going through this right now. Hopefully it will get resolved and I look forward to seeing you all in the future. Have a wonderful 1st Christmas with Max. It doesn’t get much better than seeing the holidays through your children’s eyes. ❤️💚
😢😢😢 To have this happen during Max’s first year… my heart absolutely shatters for you. I wish there was something we could do to aid your appeal.
Our love and support to you, Alyssa & Max. Here with the Ears has been our Disney Home here on TH-cam and the Disney community we felt most connected to.
❤ We will be here when you are able to return.
Were you guys taking money for being a tour guide??
I'm so sad to hear this!! I love your videos! I hope you get it sorted out, and we will be here when you are back!! -Gabriella
So very sorry to hear this. 😢 I’m hoping you are able to get the outcome you would like because I know it would be so hard knowing you can’t go back. Ugh. You have the entire support of the Joyce Family from Michigan. I wish all of you a Merry Christmas and Happy New Year. Praying the lawyer can help you. 😢❤
So sorry to hear this. Your videos have helped me book several trips to Disney, which I otherwise may not have even booked. Your videos are so informative and helpful, and you never place judgement or opinions on the different resort options. I can’t imagine why your videos wouldn’t be anything but helpful for Disney guests. I hope you can return soon.
That is a shame, I wasn't aware of your work as a tour guide (I pretty much only watch your room overview videos). So this came as a shock. I hope you're able to convince Disney to reconsider.
Smart, listen to your attorney and not what some of the others did by knee jerking and whining publicly. Not smart.of.them, for all kinds of reasons.
I'm sorry to hear this news. I have enjoyed your videos from time to time! You guys are cute and it's a real shame you are going through this. I will try to use your travel agent services in the future.
So very sorry this happened! All of your content helped Disney bring people to their parks. Praying this get resolved and from TA to another good luck and I wish you the very best. 🥰
Im devastated that this has happened to you! You both are the sweetest, most honest people out there. Ive been with you since the beginning….I hate that Disney has become all about the dollar and not about what Walt created it to be. So sad. This too shall pass and something wonderful could be around the corner. Wishing your beautiful family a wonderful , magical christmas… it’s all about love after all and you have plenty of that….
I love ur room tours they help me a lot I hope everything works out whatever that is happy holidays and glad everyone is healthy and doing well ❤
Oh my. I guess there's not a perfect thing to say except we love you guys, miss your content, and pray that cooler heads will prevail and see your exceptional worth to their company. You know that all things work together for good, so just keep your sunny disposition, know that we're behind you, and wait for whatever doors are opened for you. Merry Christmas!
This is terrible to hear. Most of the “research” that I used when booking, planning and enjoying our trips came from your videos. Disney should really consider that channels like this help to bring people to their parks.
Interesting update that I wasn’t expecting. I’m glad you and your family are healthy and I’m sorry this happened to you. I’m sure something in the fine print or regulations somewhere talked about “tour guide” rules not sure if they are well known though.
Good luck!
Thank you for the update. You and your family have been in our thoughts. I am so very sorry and deeply disappointed in Disney. Not even sure how to process. I am sure Max has helped to provide relief to you during this trying time. Robert, you were such a great guide for us this summer. Your expertise and genuine love for Disney enhanced our experience in the parks. I am so sorry and truly speechless. I will continue to your family in my thoughts. On a positive note, it was a delightful surprise to see your smiling faces and hear your voices and to learn you all are healthy and happy. Thank you.
So sorry to hear this, especially when Disney must have benefitted from your positive content and room tours. Your year at Disney inspired me to have a longer vacation and move around the resorts and booking room types that I didn’t even know existed, the 6 person concierge corner suite at Wilderness Lodge for example. Hopefully this can all be resolved. Wishing you all the best for the future 🤗❤️
Well wasn’t that just like a slap in the face. I hope this hasn’t caused your wonderful family too much stress. Good luck with resolving this. Merry Christmas!
I’m glad to hear that the family is well. What is going on is not okay. Is Disney also trespassing the tour groups leaders from foreign countries?
I’m so sorry you are going through this, it’s just not right! I wish you the best with your appeal 🙏 in the meantime, I hope you are able to enjoy your first Christmas with your little guy 🎄 and have a great holiday as a family despite the recent hardships ❤
Relieved that it isn't something health related. Thanks for updating all of us. Best of luck with the battle. Stay well.
Jenni
Shocked and saddened to see that Disney would rather cut off their nose to spite their face-You are such wonderful ambassadors for all things Disney
It's so very sad to hear that this has happened. I truly hope that everything can be resolved and your admittance can be restored. Y'all give such wonderful and informative content; I always look forward your resort/cruise room walk-throughs. We'll be right here when you're able to return. Wishing you Happy Holidays! 🎄🎁🎅🏽🙏🏽❤️
I am so sorry to hear that this happened to you and Alyssa. Heartbreaking. I pray that this can be resolved and that you guys can return to the parks.
Glad you and your family are OK. Have a wonderful Christmas!
Robert and Alissa, we would so love to see other places besides Disney World. Nothing new has been added to those parks and it would be so nice to see all of the other entertainment venues around Orlando, the US, and the rest of the world and there's no one that could do a better job than you guys! All of this will end once Iger is gone, but in the meantime, I really think you guys could expand your channel and do all kinds of great things and that may be the silver lining in this cloud. 😀
Gald you are happy and healthy! That is the main thing. Wish you the best of luck in dealing with this. Follow what your lawyer tells you, and I it will work out! When you are able to do videos again, I will be happy to sign back up. You guys still help me fill the time between vacations and cruises as I rewatch your videos.
So sorry to hear this! Love you guys! 🥰Hopefully this gets worked out and all is well 🙏