I purchased this from a local furniture store about 3 months ago and it works well as described. The delivery people set it up for me, and for an extra charge took away the old frame and box spring. I already had an older Tempurpedic mattress which works just fine with this base, so did not need to purchase a new mattress.
I got a Serta frame from my Godnothers estate and bought a new Serta mattress. I hate it! Not sure if it is the mattress or the frame. Can not get comfortable. The slightest change from leaving it completely flat hurts my hips or shoulders. So sorry I ever changed.
Hi Sabrina -- Thanks for your question. You definitely need to buy one that is compatible for use with an adjustable base. Otherwise, bending the mattress in this way could permanently damage the mattress and/or void the warranty. General adjustable base compatibility is binary (yes/no) and is determined by the manufacturer. But within the (fairly broad) universe of mattresses that are compatible, we have found a pretty wide array of differences in terms of just how well they function when on an adjustable base. For example, some mattresses are allowed to bend, but are really uncomfortable to sit on when the bed is elevated. For these reasons, we always make sure to rate several aspects of adjustable compatibility in each of our in-depth mattress reviews. So if adjustable base compatibility is an important issue for you, I'd definitely recommend looking at the mattresses that we've reviewed and watching or reading our assessments in this area before making your selection. I hope that's helpful.
Ha - we sped up the video around that time so you didn't have to wait through the bed moving into position. 🙂 On any adjustable base with any mattress, as you elevate from a flat position to an upright position, you need to readjust your body slightly. In this case, that readjustment looks a bit like a "body jerk" only because the video is running at high speed.
I just got my Serta motion essentials 3 delivered yesterday and I am just fuming. The delivery guys set it and the bed up in about 10 min and left. They could not have been in any more of a hurry, I didn't even get to ask any questions. I could not believe how high it was. It was not the base I seen in the store. In the store I could put my feet on the floor. This one is like climbing mount Everest. My dog also hurt his leg jumping off it. They also did not leave me a manual. I had to look on You Tube and seen your video that the legs were adjustable. I had no idea and was not given a choice when they set it up. My question is now that the bed is set up, is it possible to remove part of the legs? Or does it have to be disassembled and reassembled? Right now it is too heavy with the Tempur pedic mattress on top. I'm afraid once I move the mattress off myself I may not get it back on and frame would still be too heavy. All the videos on it only show the initial assembly of the legs out of the box. What would you recommend?
Hi Jen -- Thanks for your question, and I'm sorry to hear that your delivery guys weren't more proactive in asking you what height you wanted for the base. Fortunately, this should be a relatively easy fix, though you might need a hand with it. The legs for this base typically come in 3 sections. Each section is about 3 inches tall and can be unscrewed and removed from the section above it, allowing you to lower the total height of each leg by 3 inches. If that's still too tall, you can unscrew the bottom two sections of each leg, lowering the total height of the base by 6 inches. I hope that's helpful.
Hi Joni -- Yes, the remote that comes with the base shown in this video operates on batteries. If you have a different Serta base, unless your remote is attached to your base with a cord, it operates on batteries as well. I hope that's helpful.
I need to replace the battery in my remote but I am having a hard time removing the back to get to the battery. I tried pushing on the little square with the grooves but it won't move. Do you have any tips on how to get to the batteries?
Hi Diane. Not too sure on that one, but here's Serta's customer support number: 1-888-557-3782 Wish we could help, but we don't have our test model anymore, so don't have the remote. Hope that helps!
I too had the same experience with replacing the batteries. Some engineer must've had his head stepped on. I finally found that by pressing on button while having to push the backing. Poor design as far I'm concerned.
So happy to see so many others with same problem. I love the bed. But after 4 years, I need to replace the remote batteries and I'm tearing my hair out trying to figure out how to get to the batteries. What a stupid design! After reading these replies, I'm going to try squeezing and lifting at the same time.
Hi there -- Thanks for your question. The height shown in the video is the tallest possibility, and you can lower it in 2-3" increments from there (IIRC the legs consist of two 3" segments + one 2" segment that can be screwed together in any order or permutation). This base does have a zero clearance design, which means it can be used without legs at all, so that would be the lowest it can be (~8" lower than what is shown). Of course, most people would only remove the legs entirely if they were planning to put the base on a platform. I hope that's helpful.
Hi. I'm not sure which version of the remote you have. Some have a little door in the back, and you can use a thumbnail to press the lever and pop it open. On other versions, the whole back comes off, and you need to use a flat-head screwdriver to gently pry it off.
POS the 0-Gravity and the flat button stopped working 3 months after I bought the bed and I hardly use the remote at the store said they can’t do nothing about it. My advice buy something else!
Hi Bernard -- Thanks for sharing your experience with this product thus far. I can't speak off-hand to all the warranty details of this particular base, however most adjustable bases have a warranty that completely covers all electrical and mechanical failures for some period of time. I would certainly think that 3 months would be within this period of time, so I would encourage you to be persistent in having this addressed. A good retailer will certainly help you facilitate this, but if they do not, then you can and should go directly to the manufacturer. I hope that helps.
I just brought 3 Serta adjustable bases for a total of $250. Two are queen and one is twin. I dont know much about them but for $100 (Queens) and $50 (Twin) I said why not give it a try. Lol
Hi Lucy -- Thanks for your question. We prioritize our reviews based on interest from our readers, so your interest in this review will certainly be noted. So far, we have not gotten many requests for our review of that base, but should that change it is certainly something we would do. You can subscribe to our TH-cam channel or follow us on Facebook to be notified when it comes out.
Hi Donna -- I'm sorry to hear about the trouble you're having. I'm afraid we don't have much experience in troubleshooting problems like this. If you haven't already done so, I would suggest contacting the retailer where you purchased it to get their help / advice on how to get it working properly again. Sorry I can't be of more help in this case.
Hi Thomas -- Thanks for your comment. I do agree that if the fetal position is your preferred sleeping position, you may not need / want an adjustable base. That said, keep in mind that you might still get use out of the elevation features when you're awake (eg, when reading or watching TV in bed), and a base like this has other appealing features as well (eg, massage, underbed lighting, etc.). I hope that's helpful.
Hi +madisonstage -- Thanks for your question. Yes, US-Mattress offers this base in a full-size. You can see it here: www.goodbed.com/o/p/287987/serta-motion-essentials-iii/us-mattress/ I hope that's helpful.
Ok. I got to the page. Thank you. Last question. I have a full-sized mattress inside a wooden frame that has drawers along the sides. I'm sure you know the kind. I heard you say that the adjustable bed can fit "INSIDE" an existing frame. I'm imagining that this product would require that the legs come completely off and then I guess it could at least sit ON TOP of the existing frame. I'm not sure the frame is so much larger than the adjustable bed that it would fit inside. Do you know if the legs can be taken off or just shortened. Thank you so much!!
Hi there -- On account of the drawers you described, it sounds like your wooden frame is a bit more complicated than most in terms of being able to use it with an adjustable base. That said, this particular base is a "zero clearance" design, which means it *can* be used without legs. So if your frame has a sturdy platform above the drawers that can support the added weight of the adjustable base, then yes you could put this frame directly onto that platform and then put your mattress on top of that. I hope that's helpful!
Hi Melissa -- Thanks for your question. This base will work with any mattress that is compatible with an adjustable base (meaning that they're designed to flex in this way), no matter the brand. Not all mattresses are adjustable-base friendly, so be sure to confirm this before making a purchase. However these days, the majority of mattresses over $1,000 do meet this criteria. Latex mattresses tend to work very well, and all-foam and pocketed-coil mattresses also tend to be very compatible. I hope that helps.
When I put my bed flat to sleep it keeps a very low vibration and no way to stop it but to unplug it. The first time it happened I thought OMG I have Parkinsons
Hi +kellblue99 -- Thanks for your question. This base will work well with any mattress that is adjustable base compatible, which would include most memory foam mattresses. To be a bit more specific, no mattresses are made entirely from memory foam, and adjustable base compatibility will generally depend on what's underneath the memory foam in the support layer. If it's more foam (meaning, no springs) or pocket coils (a specific type of springs), then the mattress is almost certainly compatible with an adjustable base. Otherwise, it may not be. I hope that helps.
Hi Colleen. That sounds very annoying! The only suggestion I might have is to make sure the fitted sheet has deep pockets-- then tuck your top sheet under and tuck the ends INSIDE the fitted sheet. Here's a little explainer: amerisleep.com/blog/how-to-keep-sheets-on-an-adjustable-bed/ Hope that's helpful! The shifting sheet phenomenon can happy with any adjustable bed, not just this one.
Hi Thomas -- Thanks for your comment, and sorry we missed this earlier. The mattress used in this video is a queen size mattress, which as a 6'0" person is what I sleep on normally with no problem. What you are observing in terms of my feet hanging off the end is partly a result of the mattress being bent so severely on the adjustable base (which we did for demonstration purposes), and partly a result of my deliberate efforts to keep my shoes from touching the mattress. The bottom line is that the adjustable base shown in this video is certainly not at fault for what you were observing. I hope that is helpful.
Hi David -- Thanks for your comment. I'm not sure what you mean though. Are you saying this because the foot of the mattress remained straight rather than conforming to the base? If so, that is actually a characteristic of the mattress, not the base. New mattresses like the one used in this video often take a little while to start conforming to the base. But in either case, it has nothing to do with the base. FWIW, the foot of this base bends similarly to the vast majority of adjustable bases we've tested. I hope that's helpful.
I purchased this from a local furniture store about 3 months ago and it works well as described. The delivery people set it up for me, and for an extra charge took away the old frame and box spring. I already had an older Tempurpedic mattress which works just fine with this base, so did not need to purchase a new mattress.
Terrific! Glad you are enjoying your new adjustable base. Sleep well!
Would the serta MP remote app work with this bed or the essentials 2?
Thanks sir it’s really helpful for me
You're very welcome!
How do I relink the remote to bed after battery changed?
How do you open the remote for this thing?
Did you ever figure this out?
I got a Serta frame from my Godnothers estate and bought a new Serta mattress. I hate it! Not sure if it is the mattress or the frame. Can not get comfortable. The slightest change from leaving it completely flat hurts my hips or shoulders. So sorry I ever changed.
Do you have to buy a mattress that is adjustable or will any mattress work?
Hi Sabrina -- Thanks for your question. You definitely need to buy one that is compatible for use with an adjustable base. Otherwise, bending the mattress in this way could permanently damage the mattress and/or void the warranty.
General adjustable base compatibility is binary (yes/no) and is determined by the manufacturer. But within the (fairly broad) universe of mattresses that are compatible, we have found a pretty wide array of differences in terms of just how well they function when on an adjustable base. For example, some mattresses are allowed to bend, but are really uncomfortable to sit on when the bed is elevated. For these reasons, we always make sure to rate several aspects of adjustable compatibility in each of our in-depth mattress reviews.
So if adjustable base compatibility is an important issue for you, I'd definitely recommend looking at the mattresses that we've reviewed and watching or reading our assessments in this area before making your selection.
I hope that's helpful.
Thanks for the video. One question tho- what was the body jerk all about around the 7:40 mark?
Ha - we sped up the video around that time so you didn't have to wait through the bed moving into position. 🙂 On any adjustable base with any mattress, as you elevate from a flat position to an upright position, you need to readjust your body slightly. In this case, that readjustment looks a bit like a "body jerk" only because the video is running at high speed.
I just got my Serta motion essentials 3 delivered yesterday and I am just fuming. The delivery guys set it and the bed up in about 10 min and left. They could not have been in any more of a hurry, I didn't even get to ask any questions. I could not believe how high it was. It was not the base I seen in the store. In the store I could put my feet on the floor. This one is like climbing mount Everest. My dog also hurt his leg jumping off it. They also did not leave me a manual. I had to look on You Tube and seen your video that the legs were adjustable. I had no idea and was not given a choice when they set it up. My question is now that the bed is set up, is it possible to remove part of the legs? Or does it have to be disassembled and reassembled? Right now it is too heavy with the Tempur pedic mattress on top. I'm afraid once I move the mattress off myself I may not get it back on and frame would still be too heavy. All the videos on it only show the initial assembly of the legs out of the box. What would you recommend?
Hi Jen -- Thanks for your question, and I'm sorry to hear that your delivery guys weren't more proactive in asking you what height you wanted for the base. Fortunately, this should be a relatively easy fix, though you might need a hand with it. The legs for this base typically come in 3 sections. Each section is about 3 inches tall and can be unscrewed and removed from the section above it, allowing you to lower the total height of each leg by 3 inches. If that's still too tall, you can unscrew the bottom two sections of each leg, lowering the total height of the base by 6 inches.
I hope that's helpful.
Do you have a queen slit bed
My remote quit working. Does it have batteries?
Hi Joni -- Yes, the remote that comes with the base shown in this video operates on batteries. If you have a different Serta base, unless your remote is attached to your base with a cord, it operates on batteries as well. I hope that's helpful.
is there an app for this model?
I need to replace the battery in my remote but I am having a hard time removing the back to get to the battery. I tried pushing on the little square with the grooves but it won't move. Do you have any tips on how to get to the batteries?
Hi Diane. Not too sure on that one, but here's Serta's customer support number: 1-888-557-3782
Wish we could help, but we don't have our test model anymore, so don't have the remote.
Hope that helps!
the back does not slide off it lifts off push down the back button as you try to lift the back off
I too had the same experience with replacing the batteries. Some engineer must've had his head stepped on. I finally found that by pressing on button while having to push the backing. Poor design as far I'm concerned.
I’m having the same problem. I’ve tried everything to get it to lift or pop up. So frustrating.
So happy to see so many others with same problem. I love the bed. But after 4 years, I need to replace the remote batteries and I'm tearing my hair out trying to figure out how to get to the batteries. What a stupid design! After reading these replies, I'm going to try squeezing and lifting at the same time.
Good job. Thank u 4 this.
So what are the different heights ( in inches ) that the base can be set at with it's adjustable legs ?
Hi there -- Thanks for your question. The height shown in the video is the tallest possibility, and you can lower it in 2-3" increments from there (IIRC the legs consist of two 3" segments + one 2" segment that can be screwed together in any order or permutation). This base does have a zero clearance design, which means it can be used without legs at all, so that would be the lowest it can be (~8" lower than what is shown). Of course, most people would only remove the legs entirely if they were planning to put the base on a platform. I hope that's helpful.
How can you open the remote control to change the battery?
Hi. I'm not sure which version of the remote you have. Some have a little door in the back, and you can use a thumbnail to press the lever and pop it open. On other versions, the whole back comes off, and you need to use a flat-head screwdriver to gently pry it off.
POS the 0-Gravity and the flat button stopped working 3 months after I bought the bed and I hardly use the remote at the store said they can’t do nothing about it. My advice buy something else!
(Mor, San Marcos ca)
Hi Bernard -- Thanks for sharing your experience with this product thus far. I can't speak off-hand to all the warranty details of this particular base, however most adjustable bases have a warranty that completely covers all electrical and mechanical failures for some period of time. I would certainly think that 3 months would be within this period of time, so I would encourage you to be persistent in having this addressed. A good retailer will certainly help you facilitate this, but if they do not, then you can and should go directly to the manufacturer. I hope that helps.
How much does this bed weigh? Can one person move it?
Hi -- Answered this question on your other post
Hey how do I add more time to the massage feature
I just brought 3 Serta adjustable bases for a total of $250. Two are queen and one is twin. I dont know much about them but for $100 (Queens) and $50 (Twin) I said why not give it a try. Lol
When will you do a review of
the Beautyrest Smart Motion 3 base?
Hi Lucy -- Thanks for your question. We prioritize our reviews based on interest from our readers, so your interest in this review will certainly be noted. So far, we have not gotten many requests for our review of that base, but should that change it is certainly something we would do. You can subscribe to our TH-cam channel or follow us on Facebook to be notified when it comes out.
@@goodbed I wanna see it too
Is it true it comes with massaging motions?
Hi Zoey. Thanks for the question. Yes, the Serta Motion Essentials does have a massage feature.
Hope that's helpful!
Can you adjust height of the legs? It looks too high. A thick memory foam mattress will make it even higher.
Hi there -- Yes, this is discussed in the video at the 6:00 mark.
@@goodbed Awesome! Thank you so much for replying!!
@@jyn88 My pleasure!
We moved and when we tried to put the Ned back together I can’t figure how to hook back
up only one side is going up not together.
Hi Donna -- I'm sorry to hear about the trouble you're having. I'm afraid we don't have much experience in troubleshooting problems like this. If you haven't already done so, I would suggest contacting the retailer where you purchased it to get their help / advice on how to get it working properly again. Sorry I can't be of more help in this case.
The fetal position is a must for great sleep. You can not find it if the base bends like that.
Hi Thomas -- Thanks for your comment. I do agree that if the fetal position is your preferred sleeping position, you may not need / want an adjustable base. That said, keep in mind that you might still get use out of the elevation features when you're awake (eg, when reading or watching TV in bed), and a base like this has other appealing features as well (eg, massage, underbed lighting, etc.). I hope that's helpful.
Does this come in a FULL SIZE bed?
Hi +madisonstage -- Thanks for your question. Yes, US-Mattress offers this base in a full-size. You can see it here:
www.goodbed.com/o/p/287987/serta-motion-essentials-iii/us-mattress/
I hope that's helpful.
Ok. I got to the page. Thank you. Last question. I have a full-sized mattress inside a wooden frame that has drawers along the sides. I'm sure you know the kind. I heard you say that the adjustable bed can fit "INSIDE" an existing frame. I'm imagining that this product would require that the legs come completely off and then I guess it could at least sit ON TOP of the existing frame. I'm not sure the frame is so much larger than the adjustable bed that it would fit inside. Do you know if the legs can be taken off or just shortened. Thank you so much!!
Hi there -- On account of the drawers you described, it sounds like your wooden frame is a bit more complicated than most in terms of being able to use it with an adjustable base. That said, this particular base is a "zero clearance" design, which means it *can* be used without legs. So if your frame has a sturdy platform above the drawers that can support the added weight of the adjustable base, then yes you could put this frame directly onto that platform and then put your mattress on top of that. I hope that's helpful!
so helpful. Thank you kindly! Great advice!
My pleasure! I'm very glad it was helpful.
Bed is made in what country.
Hi Thomas -- Thanks for your question. AFAIK this adjustable base is made in the USA.
what mattress is recommended for this base?
Hi Melissa -- Thanks for your question. This base will work with any mattress that is compatible with an adjustable base (meaning that they're designed to flex in this way), no matter the brand. Not all mattresses are adjustable-base friendly, so be sure to confirm this before making a purchase. However these days, the majority of mattresses over $1,000 do meet this criteria. Latex mattresses tend to work very well, and all-foam and pocketed-coil mattresses also tend to be very compatible. I hope that helps.
When I put my bed flat to sleep it keeps a very low vibration and no way to stop it but to unplug it. The first time it happened I thought OMG I have Parkinsons
Wow-- that sounds weird! I've never heard that reported before. Perhaps it would help to put a piece of carpet under each of the legs?
Would it work well with a memory foam mattress ?
Hi +kellblue99 -- Thanks for your question. This base will work well with any mattress that is adjustable base compatible, which would include most memory foam mattresses.
To be a bit more specific, no mattresses are made entirely from memory foam, and adjustable base compatibility will generally depend on what's underneath the memory foam in the support layer. If it's more foam (meaning, no springs) or pocket coils (a specific type of springs), then the mattress is almost certainly compatible with an adjustable base. Otherwise, it may not be.
I hope that helps.
We bought this bed, would NOT recommend. We cannot keep the sheets on the bed, we have tried different brands, have used special “grippers”
Hi Colleen. That sounds very annoying! The only suggestion I might have is to make sure the fitted sheet has deep pockets-- then tuck your top sheet under and tuck the ends INSIDE the fitted sheet. Here's a little explainer: amerisleep.com/blog/how-to-keep-sheets-on-an-adjustable-bed/
Hope that's helpful! The shifting sheet phenomenon can happy with any adjustable bed, not just this one.
Bed does not bend where u bend. Very uncomfortable. This is way to short for u . Your head is above the mattress. Good luck supporting your body.
Hi Thomas -- Thanks for your comment, and sorry we missed this earlier. The mattress used in this video is a queen size mattress, which as a 6'0" person is what I sleep on normally with no problem. What you are observing in terms of my feet hanging off the end is partly a result of the mattress being bent so severely on the adjustable base (which we did for demonstration purposes), and partly a result of my deliberate efforts to keep my shoes from touching the mattress. The bottom line is that the adjustable base shown in this video is certainly not at fault for what you were observing.
I hope that is helpful.
That adjustable base is doing absolutely nothing for your feet. No movement. Good god in heaven.
Hi David -- Thanks for your comment. I'm not sure what you mean though. Are you saying this because the foot of the mattress remained straight rather than conforming to the base? If so, that is actually a characteristic of the mattress, not the base. New mattresses like the one used in this video often take a little while to start conforming to the base. But in either case, it has nothing to do with the base. FWIW, the foot of this base bends similarly to the vast majority of adjustable bases we've tested.
I hope that's helpful.
Thanks much for your explanation of the base and how it functions.
My pleasure David! I'm very glad it was helpful for you.