Thank you, this is awesome! I’m in Aus and just wondering what happens with the taxes section? I’m classed as a hobbyist as I sell a small amount of handmade products. Do I have to have a registered business bricks & mortar store? 🇦🇺❤️
This sounded good when I saw this title but seeing how Facebook enforces how you run your business ie shipping times etc is a big red flag for me, Would rather build online shop through other mediums where I am in total control. BTW your video quality and presentation is awesome.
Hi Jacques, Thanks mate, yes that is a great point! Unfortunately, there are those limitations. I hope they remove this as for some businesses this is not possible.
This was very clear, thanks Stewart - probably the best, most useful I've seen. I like the way you outlined all the steps showing visuals for each without being too slow or too fast. It was excellent! Thank you. (Just so that you know I was hanging on every word, where you explain 'basket minimum for free delivery' it sounds like you're saying $15 but the number you enter is $50). Is it possible to sell my yoga videos in this way and not just physical products?
Hi Stewart, thank you for the informative video! I ,like many others ,have problems with the catalogue manager and much less functionality editing my products. I would like to know if there is any way to go back to a previous version (before the business manager) or get around it? Thank you, Jennifer
Hi Jennifer, I'm glad you found it interesting! Yes, from the sounds of it, Facebook has not yet rolled out all the features in many countries. Seems like there are limitation on certain accounts too. Currently, there is not much support online. Personally, I would wait till Facebook has updated Facebook Shops. Seems like they were in too much of a rush!
This was such a thorough video! so easy to follow. What if you have products that you drop ship to customers, how do you set that up on Facebook shops. The items ship from the United States so shipping will take 3-5 days and I would be selling domestically. Thanks
Hi Stephanie, Thanks for your comment. You can still set it up through Facebook however, link Facebook shops with your Shopify store. I will put together a tutorial on integrating the two together.
Hi Stewar, Can you please let me know how video works on Facebook shop. I added photo and video. The photo is OK but is something is wrong with the video. Thanks
I created my business page and "shop" is nowhere to be found on the menu on the left. I can't move forward. Did I miss a step on settings? Please help.
Hi Sudi, Unfortunately, some business pages dont show this option. You will need to get in touch with Facebook for guidance. This could also be because of you business type of the limitations of Facebook shop in your country.
I found Shop under the More heading just under my shop name on the main business page - on the same line as Home - Events - Reviews - Photos - More and now see the same Set Up Shop in the video.
Thanks for the great video. Can you please explain what can we ship items without a tracking number? Usually for low-value items in Australia we send them via normal post without tracking and eBay usually allows this. How does this work in FB?
Hi Stewart! Thank you for taking the time to make this video. However, I am unable to take the very first step because I do not see the "Shop" tab on my screen to setup my shop. Did I forget to do something when I initially created the page? I watched your video on "How To Create a Facebook Business Page" but maybe I missed something.
Hi elooda, That is strange. I will have to look around online and see if anyone else has had that issue. I suggest, checking that your business page is 100% correct.
Hi Stewart, I'm just wondering if you're able to tell me why my FB business page looks completely different from the one in the video. Mine used to be set up like in the video but now it's totally different. I don't know why it's changed but I hate it the way it is and want it back the way it was. I'd add a screen shot to this comment if I could so you'd see what I mean. Could you possibly shed any light on this for me please?
@@StewartGauld Hi Stewart thanks for the reply. I've found this in settings earlier this evening and done this. However it says that the old version wont be available come Sept and well it's Sept now so I don't think it will be possible to keep this way.
A lot here is helpful, esp if one is tech ignorant. But a lot of the info required to set up business on FB is ,applicable to US users. How will this help me in South Africa? I'd also prefer to have payments made to my PayPal account, as we experience a lot of fruad down here....
Great video! I wish I would have watched this before I started setting up my shop. Now it's asking me add a website to the items under catalog and I can't figure out how to change it. Any suggestions?
Hello thanks for this wonderful video. I was following ur steps all the way to build my Facebook bussiness page. Right now I can’t continue because I have no shop now option at all. It’s not under shopping template or any other template. I even clicked in the edit button it’s still not there. Please help me.🙏
I have a question why does my commerce manager shop look completely different from what it shows on yours? I’m also a seller that sells stuff but I want to move into Facebook because it has a bigger platform.
Hi Tommy, thanks for your comment. Because this is a new feature, Facebook is always making changes, so it will look slightly different now I imagine. Personally, I would NOT go all into Facebook just yet as they are still working out the kinks to Facebook Shops.
Hi there! My Shopify won't let me complete setting up Facebook and Instagram shops. I was trying to set up my Facebook pixel. It says I need to delete my current Commerce Account and create a new one. Any idea on how to do this? Thanks :)
Thank you so much for this!!! I went onto my business page to set up but its only allowing me to connect payment via messenger or through ecommerce site eg shopify.. when I go into commerce manager my business page isnt there to select. I was wondering if the template of the page makes a difference? I have it on shopping should I change it? I am also in Australia do I need to wait for the shop function? Thanks for your help!
Hi Kira, You are more than welcome! Are you the admin for the business page? Make sure your business manager is set up too. Honestly, I'm not too sure if Facebook have completely pushed out the essential features for 'Facebook shops' for all countries yet. Facebook has said this will roll out world wide in the coming weeks (a few weeks back). If this is not available in Australia yet... it should be within the next week I would say!
Ok great thank you, I am the admin of my page so I will wait patiently 😬 lol for it to roll out, when I went onto commerce manager it still had only U.S payments so will keep checking it over the next week or two. Thank you again!
Stewart, do you have a training that will show us how to connect our Facebook page to Teachers pay teachers? I know a lot of teachers who connect their FB business page to TpT like Not So Wimpy Teacher and Teacher Thrive for example. I also want to learn how to create my page as the examples above where I can upload videos, how to create a live video on FB, how to connect the shop button to my TpT page, etc. You are absolutely amazing with all the knowledge you have about marketing, that I wanted to reach out to see if you have videos already made of what I need.
Hi Angelina, Thank you for reaching out! I see. I will have to look into it. However, what you can do is click the 'Call to action' button on your Facebook page and simply change the URL to your teachers website. Currently, I don't have these videos you are after, but I will look into it!
Awesome thanks so much for getting back to me do you happen to have any tutorials on doing this? Every time I go to add a new product it has me add a physical product
Great Video Stewart! I still have a question, is it possible to add a specific collection/catalogus to another Facebook and Instagram, apart from the original store? For example if a brand releases a collab collection and they want to add the collection to an individual Instagram page made for the collection?
Stewart...Does the shop need to be published and viewable to public before you can go to the "shop/set up shop" step? I cant fin the shop section to get the payment section done. Thanks
@@StewartGauld Thank you, but why does it show "Message Us" even if we have stocks for the item? We wanted the button to show "Checkout via Facebook" or something similar (not checkout via website).
Hello Stewart. How did you vertically arrange the Home, Events, Post, Reviews Etc. features. I also want to setup my page like that. It is more cooler. Thank you.
@@StewartGauld Hi. I love your vlog. I'm just wondering why is your picture in the left side. The Home, Post, Videos, About, etc. buttons are also in the left side. While those buttons are in the center of my facebook page when I'm looking at it now. Is that a lower version of facebook page? or Higher? Please teach me. Thanks
@@StewartGauld Thank you very much. I actually figured it out last night. I should've started with "this video was so good!" and then ask my question lol.
this is really helpful. I have a question can a VA do this on client's fb page? because i can not finish Business Information. It keeps asking me to create a page. and my client's page is not showing on the cloices. pls help me.
Hi Henry, Yes, you sure can. You can link to Shopify or just link the buy now button to other websites, and customers can purchase through those retailers. However, the core idea of Facebook Shops is to keep the entire customer journey on Facebook. Thanks!
I am the admin for a non profit retirement group. Our group page has been in existence for 5 years. We sell souvenier items to our members at monthly in person meetings, but have not been able to meet for 6 months. Is it possible to convert our group page to a "business" page and sell merchandise through it?
Hi Bruce, Yes you sure can, you can use your group as a buy and sell group, there are many groups like this. However, if you are asking if you can use Facebook Shop in your group, no you cant. All the best!
I already put my SSNN to keep shipping , I have been shipping the last weeks and I have sold a considerable amount , now they kind of block my ability to ship which is crushing my sales at the point that I am receiving +150K views and +50 ppl asking me to ship them the pieces and I just can't also they are holding the Money from past sales. By any chance do you know where I can get in contact with them, I've tried several ways but still don't know what to do to get back to be able to ship, the message I am receiving that keeps my account blocked is: --- Bank Transfers are on Hold Facebook is required by US law to collect tax information from people making more than $599 per calendar year on Marketplace. Bank transfers from your balance are on hold until your tax info is verified.----- More than 5 days have passed and still not able to ship. If you know how to fix this or anyone, PLEASE help, we will grateful forever. Thanks
Hey Ammar, The idea of Facebook Shop is that you do not need a website. However, its still not at the place I would like to see it to simply have no website.
Hi mate, No, but your do need a business manager set up and a business page. If your based in India, I think Facebook hasn't rolled out all the features yet. Thanks!
Hi Stewart I started selling products on marketplace and I've sold couple of items and I notice the receiving payment takes a long time. It's been over 2 weeks after they receive the product. Is this normal?
Hi, Under facebook store you should be able to add "Store Pick up" Click “Add another method” if you want to add this option, then select “Store Pickup”.
Hi ! Thank You very much for this video . By any chance do y you know If the customer email and contact information is released to the shop owner ? Also could you please make A video on how to link the shop to Instagram.. Thank You so much again 😊
Hi Claudia, You are welcome. Yes, the customer service contact information will be provided to the customer. Yes, that is the pipeline as more features are released. Thanks!
Hi, Its not avalible for all countries, i try to set up all you do in video but when i click on shop on my buiesness page i get diffenet message and diff site then you, Maybe they dont allow to sell in my country yet im from Croatia but maybe they will open soon.
Thank you so much for this video. I’ve been trying to figure out how to sell my products on Facebook and you just made it possible. I will work on this tomorrow morning. Thanks again for helping me and my small business grow. Stay Safe.
This is a a great information but there is one HUGE issue. If Facebook decides to ban your personal account for any reason this will lock you out of your business. Could be 3 days or more or for good. I would be very careful using Facebook for selling anything if you’re vocal on opinions. The can literally shut your business down in one keystroke. I’ve been banned 30 days for a post someone else posted on my page. I argued it with them and they didn’t care and shut me out of my art page for a month.
Hi Micheal, Good point. There are flaws. It's important to still have your website for selling and use FB as an option for customers to purchase through too as an additional channel.
Great tutorial. I am in Canada and received an email invite to starting using the new Facebook shops. I have an existing FB page shop with an e-commerce store that I pay a monthly fee for. It seems with the new Facebook shops, an e-commerce store is no longer required as you can checkout directly from Facebook. Am I right? If so, would I just unlink my e-commerce store, cancel my e-commerce subscription and create my products manually in the Facebook shop?
Hi Peggy, Glad it was helpful! You are correct. This means your customers can buy directly through Facebook. Personally, I would keep your store and link your store with Facebook shops and then over time remove your ecommerce store if you are finding that the Facebook shop works for you.
Thank you, I have been searching for about two weeks now and I could not find any information until I came across your page to help me set up my Facebook business I truly appreciate it and will share your information thank you again ❤️😀😎🕺🏼
how to promote the product which is belong to facebook shop use facebook ads? i try to create facebook shop,but i don't know how to promote it use facebook ads, do you know how?
Hi Emad, Really? That is strange. I know this has happened before. It might be because there are still limitations in place for Facebook Shops in Egypt.
ANOTHER great video Stewart!! This is some incredible work!
Hey Corey, Thanks again mate!
@@StewartGauld thanks for making this video
Thank you, this is awesome! I’m in Aus and just wondering what happens with the taxes section? I’m classed as a hobbyist as I sell a small amount of handmade products. Do I have to have a registered business bricks & mortar store? 🇦🇺❤️
SocialCommerce is gonna be a jey pleyer thought facebook shops. It's a good explanation tutorial easily to understand. Thanks .S
Glad it was helpful! Thanks William
Excellent video. This was the most complete version of what I'm trying to accomplish. Thank you.
Hi mate,
No problem! Cheers
This sounded good when I saw this title but seeing how Facebook enforces how you run your business ie shipping times etc is a big red flag for me, Would rather build online shop through other mediums where I am in total control. BTW your video quality and presentation is awesome.
Hi Jacques,
Thanks mate, yes that is a great point! Unfortunately, there are those limitations. I hope they remove this as for some businesses this is not possible.
This was very clear, thanks Stewart - probably the best, most useful I've seen. I like the way you outlined all the steps showing visuals for each without being too slow or too fast. It was excellent! Thank you. (Just so that you know I was hanging on every word, where you explain 'basket minimum for free delivery' it sounds like you're saying $15 but the number you enter is $50). Is it possible to sell my yoga videos in this way and not just physical products?
Glad it was helpful! If you selling digital products and want to use a free tool, I suggest using Ecwid and connecting this to Facebook shop.
The email address, which you blur on 8:10 IS VISIBLE ON 8:20. Great and helpful video!
Hi, thanks for that!
Awesome work! Anyway, could I ask something? I was just wondering whether do you know how to rearrange the products in the collection?
Thanks Piyus!
Unfortunately, we are limited in my country last time I tried this. So, im not sure how you can do that.
Great insights, lucidly explained...thank you
You are welcome! Thanks!
Hi Stewart, might be a bit confused, about how to incorporate FB commerce on the FB meta page (or FG page), thanks, Stewart.
Hey mate,
You will need to connect your online store. What website platforms are you using?
It is clear guide to open a shop.
Thanks!
I just have thanks for you Stewart. Excellent tutorial!!
You're very welcome! Thanks for commenting!
Hi Stewart, thank you for the informative video! I ,like many others ,have problems with the catalogue manager and much less functionality editing my products. I would like to know if there is any way to go back to a previous version (before the business manager) or get around it?
Thank you, Jennifer
Hi Jennifer,
I'm glad you found it interesting!
Yes, from the sounds of it, Facebook has not yet rolled out all the features in many countries. Seems like there are limitation on certain accounts too. Currently, there is not much support online. Personally, I would wait till Facebook has updated Facebook Shops. Seems like they were in too much of a rush!
This was such a thorough video! so easy to follow. What if you have products that you drop ship to customers, how do you set that up on Facebook shops. The items ship from the United States so shipping will take 3-5 days and I would be selling domestically. Thanks
Hi Stephanie,
Thanks for your comment. You can still set it up through Facebook however, link Facebook shops with your Shopify store. I will put together a tutorial on integrating the two together.
@@StewartGauld Cool! Thanks 😊
Hi Stewar, Can you please let me know how video works on Facebook shop. I added photo and video. The photo is OK but is something is wrong with the video. Thanks
Hi Igor,
Can you explain the problem? Make sure your videos are the correct scale.
Really easy and straight forward tutorial. Well done!
Thanks!
I created my business page and "shop" is nowhere to be found on the menu on the left. I can't move forward. Did I miss a step on settings? Please help.
Hi Sudi,
Unfortunately, some business pages dont show this option. You will need to get in touch with Facebook for guidance. This could also be because of you business type of the limitations of Facebook shop in your country.
It depends of your country too
I found Shop under the More heading just under my shop name on the main business page - on the same line as Home - Events - Reviews - Photos - More and now see the same Set Up Shop in the video.
Thank you so much. Your video so clear step by step
Glad it was helpful!
Thanks for the great video. Can you please explain what can we ship items without a tracking number? Usually for low-value items in Australia we send them via normal post without tracking and eBay usually allows this. How does this work in FB?
You are welcome Nirman,
Good question, Currently, I think this is against FB shipping policy. Therefore, you will have to use tracking on all orders.
Hi Stewart! Thank you for taking the time to make this video. However, I am unable to take the very first step because I do not see the "Shop" tab on my screen to setup my shop. Did I forget to do something when I initially created the page? I watched your video on "How To Create a Facebook Business Page" but maybe I missed something.
Hi elooda,
That is strange. I will have to look around online and see if anyone else has had that issue. I suggest, checking that your business page is 100% correct.
Stewart Gauld I’m having this issue too! Only has the send message button! :(
I have the same problem. Maybe it's because I've set up my business page some years ago but haven't sold through it before?
Hi Stewart, I'm just wondering if you're able to tell me why my FB business page looks completely different from the one in the video. Mine used to be set up like in the video but now it's totally different. I don't know why it's changed but I hate it the way it is and want it back the way it was. I'd add a screen shot to this comment if I could so you'd see what I mean. Could you possibly shed any light on this for me please?
Hi Jemma,
Yes this is a new update from Google you can change it back to the previous version if you like in settings.
@@StewartGauld Hi Stewart thanks for the reply. I've found this in settings earlier this evening and done this. However it says that the old version wont be available come Sept and well it's Sept now so I don't think it will be possible to keep this way.
A lot here is helpful, esp if one is tech ignorant. But a lot of the info required to set up business on FB is ,applicable to US users. How will this help me in South Africa? I'd also prefer to have payments made to my PayPal account, as we experience a lot of fruad down here....
Hi June,
Thanks for your comment. Unfortunately, the FB Shops features are still limited to customers outside of the US. Hopefully, this changes soon!
Hi Stewart , Thanks for your video ,Please let me know if shops available in Australia
Please??
Great video! I wish I would have watched this before I started setting up my shop. Now it's asking me add a website to the items under catalog and I can't figure out how to change it. Any suggestions?
Glad it was helpful! Where are you based?
How i can create an ads on the new checkout Facebook page. I tried but they asking about the website. Please help. Thank you so much for your support
Hi Musamih, im not to sure what you mean? To create ads you must do this through your ads manager
Hello thanks for this wonderful video. I was following ur steps all the way to build my Facebook bussiness page. Right now I can’t continue because I have no shop now option at all. It’s not under shopping template or any other template. I even clicked in the edit button it’s still not there. Please help me.🙏
Hi Aliana,
Yes some facebook pages are like this unfortunately. Head directly to 'commerce manager' and create a shop through this.
I have a question why does my commerce manager shop look completely different from what it shows on yours? I’m also a seller that sells stuff but I want to move into Facebook because it has a bigger platform.
Hi Tommy, thanks for your comment. Because this is a new feature, Facebook is always making changes, so it will look slightly different now I imagine. Personally, I would NOT go all into Facebook just yet as they are still working out the kinks to Facebook Shops.
Stewart Gauld So you wouldn’t recommend to start adding Products into my shop because it changing right now?
Hey, any idea why the option to add a sales price doesn't appear to me? Great video by the way!
Hey Ivan,
I'm not too sure mate. I will have to look into this. Thanks! Refresh and try again.
Hi there! My Shopify won't let me complete setting up Facebook and Instagram shops. I was trying to set up my Facebook pixel. It says I need to delete my current Commerce Account and create a new one. Any idea on how to do this? Thanks :)
Hi mate,
I will have to look into this sorry!
Very clear, great video, thank you !
Glad it was helpful! Thanks!
Hmmm, can't find 'shop' on my business page. Have followed various guides to no avail.
Hey mate,
Do you have a website? I suggest connecting the shop rather than this method.
Can you receive payouts via Facebook if you live in another country, not the USA?
Yes you can. Just make sure this is available in your country now.
Excellent teacher/instructor! I took notes. lol
Thanks Rosanne!
Many thanks. Very helpful.
Thanks!
Hello, when i click on shops it gives me 2 options , message to buy and checkout on another website
On your business page? You can change the call to action on your Business page under the cover image
without need a web shop? what about google seach engines?
Hi mate,
Sorry, i'm not quite sure what you mean?
Stewart Gauld it’s not about how i mean .. it’s about how IQ
HI Mate, I don't have the shop button but instead I have Manage Shop. Is that the same thing?
Hi Sorin,
No this is different. Some people are having the same issue with their business page. Make sure you have your business manager all set up.
Thank you so much for this!!! I went onto my business page to set up but its only allowing me to connect payment via messenger or through ecommerce site eg shopify.. when I go into commerce manager my business page isnt there to select. I was wondering if the template of the page makes a difference? I have it on shopping should I change it? I am also in Australia do I need to wait for the shop function? Thanks for your help!
Hi Kira,
You are more than welcome!
Are you the admin for the business page? Make sure your business manager is set up too.
Honestly, I'm not too sure if Facebook have completely pushed out the essential features for 'Facebook shops' for all countries yet. Facebook has said this will roll out world wide in the coming weeks (a few weeks back). If this is not available in Australia yet... it should be within the next week I would say!
Ok great thank you, I am the admin of my page so I will wait patiently 😬 lol for it to roll out, when I went onto commerce manager it still had only U.S payments so will keep checking it over the next week or two. Thank you again!
How do I add the option for people to write what custom design they would like?
Hi Maddie,
Unfortunately, Facebook does not allow that feature at the moment.
Hii, Thank you for tutorial but my facebook shop page displaying higher or higest price for 95% of products. How can i fix it...plz suggest me.
Hi Rahul,
Send me an email, and will have a look at what you mean. Thanks,
Stewart, do you have a training that will show us how to connect our Facebook page to Teachers pay teachers? I know a lot of teachers who connect their FB business page to TpT like Not So Wimpy Teacher and Teacher Thrive for example. I also want to learn how to create my page as the examples above where I can upload videos, how to create a live video on FB, how to connect the shop button to my TpT page, etc. You are absolutely amazing with all the knowledge you have about marketing, that I wanted to reach out to see if you have videos already made of what I need.
Hi Angelina,
Thank you for reaching out!
I see. I will have to look into it. However, what you can do is click the 'Call to action' button on your Facebook page and simply change the URL to your teachers website. Currently, I don't have these videos you are after, but I will look into it!
Can I use an EIN if I select Sole Proprietor? It only shows an entry for EIN when selecting corporation
Hey mate,
I would suggest read FB's terms and conditions to find the best option for you.
Good video !!! Stewart , Is there a currency choices like
Hey Maria!
Thanks. Yes.
What if you go on holiday? Is there a way to inform your customers???
There are a few ways you can do this. Do you have an email list? You would also update your FB status on your page.
Can you sell digital products through Facebook shops? For example, I am selling training videos. Thanks!
Hi Michelle,
Yes you sure can!
Awesome thanks so much for getting back to me do you happen to have any tutorials on doing this? Every time I go to add a new product it has me add a physical product
@@StewartGauld Can you PRETTY PLS🙏 Let know how to add a digital product.
May i know why i couldn't choose my exist page to create a shop? When i set up, there is only one optopn"create a new page"
Hi Yan, make sure your Facebook page is connected to your business manager.
@@StewartGauld Okay, may i know how to do a test order for the shop?
I wonder why my page will not let me set up "shop through facebook" it will only connect to my website link.
Hey, depending where you are based it might still not be available in your country
@@StewartGauld I'm In Australia.
My shop will have different shipping prices for most items depending on the size of the item. How do I change the price per item.
Hi mate,
When you list seperate items you can add a shipping price for each Item.
How do you promote the content on your shop is there a way or you have to repost on your page to promote your ad?
Yes you can use ads to promote your FB products. You can also simply create posts and tag your products.
What about selling digital subscription on Facebook
Hi Luis,
Currently, this is not an option for Facebook Shops.
@@StewartGauld thank you for responding anyways I appreciate
Great Video Stewart! I still have a question, is it possible to add a specific collection/catalogus to another Facebook and Instagram, apart from the original store? For example if a brand releases a collab collection and they want to add the collection to an individual Instagram page made for the collection?
Hi mate! I do not think you can do this yet. However, I might be wrong This could be a new feature extension.
Stewart...Does the shop need to be published and viewable to public before you can go to the "shop/set up shop" step? I cant fin the shop section to get the payment section done. Thanks
Hi Cori,
No you should be able to see this section. However, if you still can't try publish first.
Thanks for sharing, very useful information
Glad it was helpful!
Great video, thank you. Could I ask about online deliveries, for example, digital artwork? Would you use the same standard delivery technique?
Welcome! I'm not sure. Select the best option based on your product. Then just explain on your product descriptions.
@@StewartGauld Ok, will have a look while setting it up with the help of your excellent guide, thanks again.
Thanks a lot, this was really helpful
Glad it helped! Thanks!
is it possible to sort out postage costs depending on where in the world customers are?
Great video mate, the final 5% transaction fee is that the only fee you have to pay? What was the tax page for many thanks Stewart
Hi mate, correct! Or $0.40 for orders less than $8.
Hi, I read somewhere that we need to link a Stripe account so we can use Facebook Checkout. Where do we link it, please?
Hi Irene, payments are done completely through Facebook unless you are linking a Shopify account.
@@StewartGauld Thank you, but why does it show "Message Us" even if we have stocks for the item? We wanted the button to show "Checkout via Facebook" or something similar (not checkout via website).
You can only add the shop button if you've been approved right?? cause i dont see shops
Hi Jacob,
Yes that is correct.
Hello Stewart. How did you vertically arrange the Home, Events, Post, Reviews Etc. features. I also want to setup my page like that. It is more cooler. Thank you.
Hi mate! You can do this from your Business page.
@@StewartGauld Hi. I love your vlog. I'm just wondering why is your picture in the left side. The Home, Post, Videos, About, etc. buttons are also in the left side. While those buttons are in the center of my facebook page when I'm looking at it now. Is that a lower version of facebook page? or Higher? Please teach me. Thanks
it not really supported me, i have a different settings shown and different information requested by fB and IN
Hi mate, yes so many features are still limited in many countries. Facebook hopefully sorts this out soon!
What if you have an intangible product like tarot reading
Hi Deji,
It's a bit more complex with a digital product. Have you considered using Etsy?
Does the Facebook shops option integrate with Etsy?
Currently, they dont have a smooth integration. You can only connect your link to your Facebook page.
I don't see the shop button anywhere. Has it been removed or do I need to meet a certain criteria?
Hey mate,
Have you just created your page? We now recommend you connect a eCommerce store to FB.
@@StewartGauld Thank you very much. I actually figured it out last night. I should've started with "this video was so good!" and then ask my question lol.
this is really helpful. I have a question can a VA do this on client's fb page? because i can not finish Business Information. It keeps asking me to create a page. and my client's page is not showing on the cloices. pls help me.
Hi Shalimar,
At the moment, it seems like FB does not allow you. You will have to try do it through your clients account.
Is it possible to checkout externally with these new shops? ie: link to an external site if you have multiple retailers of your products?
Hi Henry,
Yes, you sure can. You can link to Shopify or just link the buy now button to other websites, and customers can purchase through those retailers. However, the core idea of Facebook Shops is to keep the entire customer journey on Facebook. Thanks!
I can’t select my business page? It keeps says that this page doesn’t fit requirements . Any ideas? It is a business page and I am an admin.
Hi Kelly,
You will need to make sure you have a business manager that is set up with your business page.
@@StewartGauld Thank you. I have set up business account but still cannot select it. :(
Helpful
Glad to hear that!
Can you sale t-shirts and be able to choose color and size
Hi Judy,
Yes you can modify variations. If you are selling shorts I would just use Teespring or another platform like this.
Hi stewart when i try to create my facebook shop i keep getting an error message. Please help.
That is odd, what country are you in? Facebook Shops may still be limited in your location!
@@StewartGauld im located in nyc
is this available in the uk?
Hi Alex,
If you have access to your Commerce manager than it should be available now.
When I try to register it tells me that they are only accepting American banks
Thanks for the video, does it work for downloadables as well?
You are welcome!
They have limited features at the moment. So not right now.
I am the admin for a non profit retirement group. Our group page has been in existence for 5 years. We sell souvenier items to our members at monthly in person meetings, but have not been able to meet for 6 months. Is it possible to convert our group page to a "business" page and sell merchandise through it?
Hi Bruce,
Yes you sure can, you can use your group as a buy and sell group, there are many groups like this. However, if you are asking if you can use Facebook Shop in your group, no you cant. All the best!
Great Video!
Glad you enjoyed it Mitchell!
I already put my SSNN to keep shipping , I have been shipping the last weeks and I have sold a considerable amount , now they kind of block my ability to ship which is crushing my sales at the point that I am receiving +150K views and +50 ppl asking me to ship them the pieces and I just can't also they are holding the Money from past sales.
By any chance do you know where I can get in contact with them, I've tried several ways but still don't know what to do to get back to be able to ship, the message I am receiving that keeps my account blocked is:
--- Bank Transfers are on Hold
Facebook is required by US law to collect tax information from people making more than $599 per calendar year on Marketplace. Bank transfers from your balance are on hold until your tax info is verified.-----
More than 5 days have passed and still not able to ship.
If you know how to fix this or anyone, PLEASE help, we will grateful forever.
Thanks
Antonio Tirone so you don't have the option of shipping items yourself? You mean you have to print a shipping label through Facebook?
Would this be suitable for a dropshipping store ?
I guess not with the 5-7 days delivery time expected by facebook
Hi mate, not at the minute with the shipping times and policy.
You have to have a business website than you can go thru all this steps. Why you said no need for website?
Hey Ammar,
The idea of Facebook Shop is that you do not need a website. However, its still not at the place I would like to see it to simply have no website.
@@StewartGauld but the thing is when you click on shop i dont have “shop” option over there . Can you please tell me why?
this is for fb uk too?
Hey mate,
I don't think this is available in the UK just yet.
thank you so much
You're welcome!
You are the best
Hi Yoni,
Thank you!
I don't have shop choice on my facebook page
Are you sure?
Does it only work for someone who already have the small business set up ??
Hi mate,
No, but your do need a business manager set up and a business page. If your based in India, I think Facebook hasn't rolled out all the features yet. Thanks!
Stewart Gauld Actually Im based in Canada and I do not have business registration. I guess what I’m asking is do we need to registers the business ?
will items in your facebook shop show up in facebook marketplace?
Hi Andrew,
No they do not. This is seperate.
Can I sell digital products here? Can I connect those products for automatic delivery?
Hi Bobby, unfortunately you cannot just yet.
Hi Stewart I started selling products on marketplace and I've sold couple of items and I notice the receiving payment takes a long time. It's been over 2 weeks after they receive the product. Is this normal?
Hi Eddzie,
Yes this is normal, keep an eye out. It usually takes 15 - 20 days. Thanks!
another video showing the SHOP TAB AND I DON'T HAVE IT ON MY SCREEN:(:(:(:(:(:(:(
Hey mate,
You may not have access to this feature. Where are you based?
@@StewartGauld
Hello, based in South Africa
Play at 1.25x speed, thank me later
Thanks mate!
Does Facebook offer option for the customer to pick up product or do you have to ship only.
Hi,
Under facebook store you should be able to add "Store Pick up" Click “Add another method” if you want to add this option, then select “Store Pickup”.
Hi ! Thank You very much for this video . By any chance do y
you know If the customer email and contact information is released to the shop owner ?
Also could you please make A video on how to link the shop to Instagram.. Thank You so much again 😊
Hi Claudia,
You are welcome. Yes, the customer service contact information will be provided to the customer. Yes, that is the pipeline as more features are released. Thanks!
Hi Stewart, thank you, after creating a product it will also show on the linked Instagram page?
Hi Ziv, yes if you have setup and linked your Instagram properly with Shops.
I can give you a Facebook Page Followed by 5k+ People.
Page will be Recently Created.
Hi,
Its not avalible for all countries, i try to set up all you do in video but when i click on shop on my buiesness page i get diffenet message and diff site then you,
Maybe they dont allow to sell in my country yet im from Croatia but maybe they will open soon.
Hi mate, thanks for your comment.
That is unfortunate. Hopefully, they open up Facebook Shops in your country soon!
Thank you so much for this video. I’ve been trying to figure out how to sell my products on Facebook and you just made it possible. I will work on this tomorrow morning. Thanks again for helping me and my small business grow. Stay Safe.
Hi Jeannette,
Thank you for your lovely comment. You are more than welcome! All the best!
This is a a great information but there is one HUGE issue. If Facebook decides to ban your personal account for any reason this will lock you out of your business. Could be 3 days or more or for good.
I would be very careful using Facebook for selling anything if you’re vocal on opinions. The can literally shut your business down in one keystroke. I’ve been banned 30 days for a post someone else posted on my page. I argued it with them and they didn’t care and shut me out of my art page for a month.
Hi Micheal,
Good point. There are flaws. It's important to still have your website for selling and use FB as an option for customers to purchase through too as an additional channel.
just discovered that this is only available for US bank accounts, and im in the UK
Hi mate, that sucks! I thought Facebook would have opened this up to the rest of the world by now.
Probably the clearest, most concise tutorial on a subject like this I've ever seen! Great job!!
Hi Gordon!
No problem!
Great tutorial. I am in Canada and received an email invite to starting using the new Facebook shops. I have an existing FB page shop with an e-commerce store that I pay a monthly fee for. It seems with the new Facebook shops, an e-commerce store is no longer required as you can checkout directly from Facebook. Am I right? If so, would I just unlink my e-commerce store, cancel my e-commerce subscription and create my products manually in the Facebook shop?
Hi Peggy, Glad it was helpful!
You are correct. This means your customers can buy directly through Facebook. Personally, I would keep your store and link your store with Facebook shops and then over time remove your ecommerce store if you are finding that the Facebook shop works for you.
Thank you, I have been searching for about two weeks now and I could not find any information until I came across your page to help me set up my Facebook business I truly appreciate it and will share your information thank you again ❤️😀😎🕺🏼
Hi Annmarie,
You are more than welcome!
I'm glad you found this useful. All the best with your Facebook Shop!
how to promote the product which is belong to facebook shop use facebook ads? i try to create facebook shop,but i don't know how to promote it use facebook ads, do you know how?
Hi Bao,
That is a great question! I will have to put a tutorial for covering this. Thanks.
when go to add images, its not giving me an option to add additional images now. was yesterday. isn't today...
Hi Scott,
Really? That's strange. Try refresh your commerce manager or re-upload the product. All the best!
Yep..Same issue :(
I AM FROM EGYPT AND I HAVE DELIVERED EMAIL TO CREATE FACEBOOK SHOP BUT NO SHOP BOTTON ON MY BUISINESS PAGE INSPITE OF HAVING MARKETING TAMPLATE
Hi Emad,
Really? That is strange. I know this has happened before. It might be because there are still limitations in place for Facebook Shops in Egypt.