Thank You! We just paid $275.00 to a locksmith to get us in. THOUSANDS of views means this is a known issue. This isn't a budget lockset. No mention about this issue or what to do on their useless support site. Avoiding EXACTLY THIS kind of failure was why we paid for a name brand.
Thank You! We just paid $275.00 to a locksmith to get us in. THOUSANDS of views means this is a known issue. This isn't a budget lockset. No mention about this issue or what to do on their useless support site. Avoiding EXACTLY THIS kind of failure was why we paid for a name brand.
Thank you. This *appears* to have fixed my lock. A bit of lube and a bit more tension on the spring.
Thanks man you saved me a big headache!!
I greased that pin and it started working. My pin was no longer smoothly moving in and out of that hole. This has happened on 2 of my locks.
The square tube occasionally blocks the pin. Just file it a bit for a solution.