Thank you so much. Video is straight to point, concise and easy to follow along. I’ve had problem connecting my bridge for a little over a month but with 5 mins, it’s connected and working. Thank you again.
Thanks Krissy for tuning in and commenting. Glad you found the video helpful amd got your Connect working. Please subscribe, share, and give the video a like. Have a great day!
Nice video. Don't apologize, that only brings attention to the lighting. Julia Child said to never apologize if anything wasn't perfect in her cooking, "No one will ever know."
Muito obrigado pelo vídeo meu amigo! Sou do Sul do Brasil e instalei esse produto para a cliente que trouxe do USA. Não achei nada de instruções por aqui. Seu vídeo explicou tudo muito bem.
Hello Shane! Unfortunately, the answer is yes. Here’s a link to the August FAQ page to see for yourself. support.august.com/august-connect-faq-BylGvUyA_G Have a great day.
@@QuikTechSolutions Thanks you. Unfortunately, I can't connect the second lock with a second WiFi bridge. Set up does not a pick up a second lock for some reason. Only the first lock is picked up. So frustrating!!!! Help....
The bridge is a PoS. I have owned it for all of a day and can’t get it to set up with many different things tried on iOS and Android, iPad, and iPhone.
Good video, but from my experience the wifi on these is very unreliable. Amazon replaced it twice and each time they told me the Connect was broken. LoLz.
I went through the set up but when I click on my house to control whether it's locked or unlocked the large circle just says connecting. Any suggestions?
Hi Monet, check the status light on the front of the August Connect. What color is it? If green, it should be working. If red, then something went wrong during the setup process. Go through setup again.
I currently do not own any Google Assistant devices. However, here’s a link to a step by step tutorial. support.august.com/integrating-with-google-home-rJNWGoNS
Excellent instructional video. One update for 2021. For the Samsung s9 I received an error that my phone has "Smart Network Switch" enabled, and would stop the setup and cause problems. To temporarily disable "Smart Network Switch" do the following: 1. Open SETTINGS on phone 2. Tap CONNECTIONS 3. Tap Wi-Fi 4 Tap the MENU icon ((top right.| 3 dots on top of one another) 5. Tap ADVANCED 6. Tap "SWITCH TO MOBILE DATA" to turn OFF (if on) 7. Continue setup. 8. DON'T FOR GET TO SWITCH IT BACK!!!!
This device came with my Yale Assure lock, yet it does not connect and instead says "it looks like we need a stronger bluetooth connection to your smart lock." It is 5 ft away without even drywall in the way (it's new construction). I'm pretty sure it's just not detecting the module in the smart lock at all, yet there are no instructions I can find about how to remedy this issue. Do I need to do something additional to get the lock module to pair with the bridge?
Oh I found it in their interactive instruction app. I had to type in my code, press the gear button, press 7, press the gear button, press 1, press the gear button, and then the lock is paired with the module. It would have been nice if these instructions had been in the box.
Hi Monica, thanks for tuning in and commenting. Unfortunately, it's one lock per connect at this time. Please subscribe, share the video with your family, friends, and on social media. Don't forget to give it a "Like" as well. Have a great day!
In your video, you've turned off Bluetooth. Then the bridge is connected via wifi. Now, if you leave your house, you are no longer connected to Bluetooth or wifi. That is the scenario I am experiencing difficulty with. With reliable 4G, I lose connection to the bridge. What am I doing wrong? Thank you
Hello Charles, Are you in your home recreating the scenario as I did in the video by turning off your phone's bluetooth and wifi to simulate being away from your network when losing connection to the bridge? Or, is this loss of connection happening when you are actually away from your home, on 4G?
@@QuikTechSolutions Thank you for replying to, in offering to assist with my dilemma. I did recreate the scenario, in turning off Bluetooth. By turning off wifi also, wouldn't I be in 4G only? Which is the problem I'm experiencing. The problem is when I step away from the geofence, or out into only 4G I will try it again on the weekend and uninstall and reinstall if necessary Thank you !!
So turning off the phone wifi doesn’t disable the wifi connection of the bridge. Sounds like the issue is not a strong enough cell signal when away from home network. When away from the house, the phone connects to the August cloud, establishes a connection to your device. The bridge connects to the lock over your internal wifi. So, it seems as though the weak link is the 4G connection to the August cloud. Unless I’m totally misunderstanding what you’re asking.
@@QuikTechSolutions Thank you again for your reply. I am again, going to start from the beginning, to uninstall, to reinstall the device. I will update you on the outcome.
Hi, I m facing issues connecting bridge to my wifi. My phone is connected to 2.4G network. I tried all troubleshooting steps, still i'm getting "you do not own locks that support connect"
@@QuikTechSolutions Assure Lock SL Wi-Fi and Bluetooth Touchscreen Deadbolt with Keyway Model Num - R-YRD226-CBA-619 Is it something to do with the batteries? I m not seeing the lock in my bluetooth devices.
thanks cant wait to install and try my new lock, i used to think i wouldnt want a smart home but the more i get the more i want. i cant wait to get in a house and do lights and ac.
@@QuikTechSolutions thanks, i still haven't installed. Want to change whole lock waiting to ask someone to do for me. I may just try to do myself. Hope it works bc im past the return date
Thank you so much. Video is straight to point, concise and easy to follow along. I’ve had problem connecting my bridge for a little over a month but with 5 mins, it’s connected and working. Thank you again.
Thanks Krissy for tuning in and commenting. Glad you found the video helpful amd got your Connect working. Please subscribe, share, and give the video a like. Have a great day!
Nice video. Don't apologize, that only brings attention to the lighting. Julia Child said to never apologize if anything wasn't perfect in her cooking, "No one will ever know."
Thanks Clay, appreciate that. Have a nice day.
Even now in 2021 this video saved the dayyyyyy! Thank you so much. Idk what I would have done without this vid
Hello Queen Princess! Glad the video was helpful! Have a wonderful day!
Lol didn’t work for me
Muito obrigado pelo vídeo meu amigo! Sou do Sul do Brasil e instalei esse produto para a cliente que trouxe do USA. Não achei nada de instruções por aqui. Seu vídeo explicou tudo muito bem.
Gracias Jomar!
This very was very useful
Thanks Eric! Glad you found the video helpful. Have a great day.
Do you need a second WiFi bridge in order to install another august smart lock in another part of the home?
Hello Shane! Unfortunately, the answer is yes. Here’s a link to the August FAQ page to see for yourself.
support.august.com/august-connect-faq-BylGvUyA_G
Have a great day.
@@QuikTechSolutions Thanks you. Unfortunately, I can't connect the second lock with a second WiFi bridge. Set up does not a pick up a second lock for some reason. Only the first lock is picked up. So frustrating!!!! Help....
I'm using it with the Yale lock should I use August App
Didn’t know it works with the Yale lock?
Can it work in multiple locks?
Hi Jason, thanks for watching. It is a 1:1 wireless bridge to lock ratio. Basically one bridge per lock. Have a great day!
Thanks, quick, straight, and to the POINT. I like these kinda videos.!!
Thank you Matthew! I appreciate your comments. Have a great day.
Works good
The bridge is a PoS. I have owned it for all of a day and can’t get it to set up with many different things tried on iOS and Android, iPad, and iPhone.
Sorry you’re having issues with the bridge. Mine has been in service for two years and still working.
Good video, but from my experience the wifi on these is very unreliable. Amazon replaced it twice and each time they told me the Connect was broken. LoLz.
Hello bbrendon, thanks for watching and commenting.
what is the actual app, don't just say August app then people will know which one????
The app is referred to as “August” or “August Home.”
Why do TH-camrs call their audience "guys"?
Generalization I guess. So many creators are guilty of this including myself.
I went through the set up but when I click on my house to control whether it's locked or unlocked the large circle just says connecting. Any suggestions?
Hi Monet, check the status light on the front of the August Connect. What color is it? If green, it should be working. If red, then something went wrong during the setup process. Go through setup again.
Can you make a video show me how to link this August Connect to Google Home Mini?
I currently do not own any Google Assistant devices. However, here’s a link to a step by step tutorial.
support.august.com/integrating-with-google-home-rJNWGoNS
Excellent instructional video. One update for 2021. For the Samsung s9 I received an error that my phone has "Smart Network Switch" enabled, and would stop the setup and cause problems. To temporarily disable "Smart Network Switch" do the following:
1. Open SETTINGS on phone
2. Tap CONNECTIONS
3. Tap Wi-Fi
4 Tap the MENU icon ((top right.| 3 dots on top of one another)
5. Tap ADVANCED
6. Tap "SWITCH TO MOBILE DATA" to turn OFF (if on)
7. Continue setup.
8. DON'T FOR GET TO SWITCH IT BACK!!!!
Thanks for commenting and sharing the update. Have a great day.
Cant setup my smart lock as it should send me a verification code through msm but i dont get it. Have a belizean number, any help
Sorry to hear you’re having difficulty with your luck. I would highly suggest calling August Customer Service, or Support to help with this one.
This device came with my Yale Assure lock, yet it does not connect and instead says "it looks like we need a stronger bluetooth connection to your smart lock." It is 5 ft away without even drywall in the way (it's new construction). I'm pretty sure it's just not detecting the module in the smart lock at all, yet there are no instructions I can find about how to remedy this issue. Do I need to do something additional to get the lock module to pair with the bridge?
Oh I found it in their interactive instruction app. I had to type in my code, press the gear button, press 7, press the gear button, press 1, press the gear button, and then the lock is paired with the module. It would have been nice if these instructions had been in the box.
Glad you resolved your problem.
can we use 1 connect for 2 august lock generation 3 the same
Hi Monica, thanks for tuning in and commenting. Unfortunately, it's one lock per connect at this time. Please subscribe, share the video with your family, friends, and on social media. Don't forget to give it a "Like" as well. Have a great day!
In your video, you've turned off Bluetooth. Then the bridge is connected via wifi. Now, if you leave your house, you are no longer connected to Bluetooth or wifi. That is the scenario I am experiencing difficulty with. With reliable 4G, I lose connection to the bridge. What am I doing wrong? Thank you
Hello Charles, Are you in your home recreating the scenario as I did in the video by turning off your phone's bluetooth and wifi to simulate being away from your network when losing connection to the bridge? Or, is this loss of connection happening when you are actually away from your home, on 4G?
@@QuikTechSolutions Thank you for replying to, in offering to assist with my dilemma.
I did recreate the scenario, in turning off Bluetooth. By turning off wifi also, wouldn't I be in 4G only? Which is the problem I'm experiencing.
The problem is when I step away from the geofence, or out into only 4G
I will try it again on the weekend and uninstall and reinstall if necessary
Thank you !!
So turning off the phone wifi doesn’t disable the wifi connection of the bridge. Sounds like the issue is not a strong enough cell signal when away from home network. When away from the house, the phone connects to the August cloud, establishes a connection to your device. The bridge connects to the lock over your internal wifi. So, it seems as though the weak link is the 4G connection to the August cloud. Unless I’m totally misunderstanding what you’re asking.
@@QuikTechSolutions Thank you again for your reply. I am again, going to start from the beginning, to uninstall, to reinstall the device. I will update you on the outcome.
What if after I proceeded with all the steps, I have a message saying "locks do not support connect failure message"?
Claire, thanks for watching. The message seems to be pretty self explanatory. Are you using your unsupported locks?
No, it's my August lock@@QuikTechSolutions
I think it's probably my router, I'll see, but thanks, it was quick
Better instruction than the manufacturer
Thank you Dan for tuning and commenting. Glad you found the video useful. Have a great day. Happy New Year.
What if you use someone else Wifi when you are away.will it still work ?
Yup, it should.
Great video
Thanks for watching.
Because you responded. I will not subscribe to your Channel. Thanks again.
@@nalij_1 because I responded you will not subscribe. Why is that?
If I am on the other side of the country and need to let someone in my house will this allow me to do it? Thanks
Hi Michael, If setup successfully, yes. That is the intended purpose of this device.
My connect is not connecting after these steps. It flashes red
Reset it to factory default and try again. Make sure you follow the steps in the app. They may have changed from when this video was recorded.
Hi, I m facing issues connecting bridge to my wifi. My phone is connected to 2.4G network. I tried all troubleshooting steps, still i'm getting "you do not own locks that support connect"
What lock model do you have?
@@QuikTechSolutions Assure Lock SL Wi-Fi and Bluetooth Touchscreen Deadbolt with Keyway
Model Num - R-YRD226-CBA-619
Is it something to do with the batteries? I m not seeing the lock in my bluetooth devices.
Unless things have changed, I believe the August Connect works only with August locks.
👍
thanks cant wait to install and try my new lock, i used to think i wouldnt want a smart home but the more i get the more i want. i cant wait to get in a house and do lights and ac.
Thanks for sharing. I can feel your excitement! Have a great day!
i do a window AC already in an apartment and the lights, my TV, and so on
@@QuikTechSolutions thanks, i still haven't installed. Want to change whole lock waiting to ask someone to do for me. I may just try to do myself. Hope it works bc im past the return date
Thank you! Lot's of help!
Thanks for commenting Ellie. Glad the info was helpful. Have a great day.
is it 110-240V?
Christopher Uy 110
Thank you for this video!!! I have been punishing my brain trying to figure this through the Yale App
Thanks for commenting. Glad you found the video helpful. Have a great day.