StockX CEO Scott Cutler on Fakes, Nike's Lawsuit, and Rejecting Shoes | The Complex Sneakers Podcast
ฝัง
- เผยแพร่เมื่อ 1 ส.ค. 2024
- The Complex Sneakers Podcast is co-hosted by Joe La Puma, Brendan Dunne, and Matt Welty. This week they’re joined by StockX CEO Scott Cutler who discusses how he first got into sneakers, goes into detail on StockX’s authentication process and gives his thoughts on the current lawsuit between Nike and StockX. Also, the cohosts discuss if the Tiffany & Co x Nike Air Force 1 will make the top 10 sneakers of 2023, and Welty preaches well-rounded athleticism for any dire life situation.
EPISODE CHAPTERS / TIMESTAMPS:
00:00 - 20:42: Intros, Tiffany & Co x Nike Air Force 1 Release, The Value of Pull-Ups, When To Retire Your Shoes
20:43 - 37:26: Scott Cutler Joins CSP, What’s on Feet?, Scott’s Journey from StubHub to StockX
37:27 - 53:59: Scott on Leading StockX’s Growth, StockX's Authentication Process, StockX's Standards
54:00 - 1:10:08: Nike’s StockX Lawsuit, Managing a Marketplace, StockX Partnering With Brands
1:10:09 - 1:31:55: StockX Retail Competitors, Rejecting Fakes, Backdooring Product, Outro
SOLE COLLECTOR APP SKU'S:
Tiffany & Co. x Nike Air Force 1 Low "1837": dz1382 001
DJ Khaled x Air Jordan 5 "Crimson Bliss": dv4982 641
Nike LeBron 10 EXT "Cork": 580890 200
Tom Sachs x NikeCraft Mars Yard 2.0: aa2261 100
Adidas Top Ten Hi: d65161
Air Jordan 11 "Cherry": ct8012 116
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What’s the last sneaker you resold?
Tiffany AF-1. Hit it on snkrs lol. Sold it and ordered another SB grail
Salehe 990v2
Travis reverse mocha
Salehe crocs
Big Red Boot 900 smackaroos
I want to see a new updated episode of Joe's shoe collection
I’ve seen just about every episode and I gotta tell ya ain’t nobody NOBODY better versed in big word corporate bs talk than this guy. I been lied to by wealthy old men before and it sounded a whole lot like this 😂
Welty has asked 4 or 5 questions that he had to further specify because this guy gives the same answer no matter what.
He also resigned today 🫠🤡
@@nevereasy9501 LOL
Way too much corporate talk
They didn’t pay you after your 👄 services ?
If you want big wig/corporate jargon that answers questions w/o actually answering anything, then this is the ep for you. Kinda weak ngl on the part of the crew to not ask questions like why StockX removed the authenticity guarantee on the site/app and why a refund for a shoe that is found to be fake that they sold is like pullin teeth?
Yeah, listening to this guy talk is like watching a Nascar race.
Yeah bro should have been a politician
Absolutely disgusting interview and what a scumbag CEO
Couldn’t agree more
They let him off the hook. They don’t refund anything they tell you to resell on the platform. Plain and simple
Scott Cutler = A1 politician
He is the one guest in which I learned absolutely nothing.
So you leaned a whole bunch from Action Bronson? 😅 but I guess that was Full Size Run, not exactly this show.
😂😂😂
Facts😂. I was excited af for this episode but it was a complete letdown
Loll bro really answered very few questions
He said so much without saying anything at all…sadly a skill of all great CEO’s.
12:30 Love Joe's take... WEAR YOUR SHOES.....if they fall apart... they fall apart
Welty comin' correct on # of shoes owned vs one's sense of identification as a sneakerhead! His point really hit home for me, as someone who just recently hit Dunbar's number on my current collection - split between Nike/Adidas/NB/Crocs - and I'm happy w/ a lot of it. I've definitely seen my mentality change about it how much to focus on the game vs before. The shift is real and it feels like a relief for me in a sense, too.
Welty was trying to go somewhere with his point, but some go crazy and wear the shoes beyond simply collecting and looking at em, and have a wide appreciation for dozens of different types of sneakers and again HAVE to put em on with something interesting. The collector he's discussing is almost mythical. We always go too crazy.
He really sat and that chair and tried to dance around the tough questions was weak on his part. From all he said didn’t make me have any trust for stock x but instead showed that what the people and Nike had been saying was accurate
Yup. Dude reaks of lies.
Can we get a Joe Puma Collection video already?!?!?!?
I liked that GMM reference @ 1:03 😂😂
As much as I was hoping for some juicy bits, I guess this was always about as much as we were ever going to get from 1) An active employee of a company, 2) the CEO of said company (and not a younger and less media trained person), and most importantly 3) someone who's company is currently in litigation with one of the most important counter-parties to their business. I am frankly surprised the StockX legal team allowed this.
I think a follow up interview once they are done with their litigation is a must
And whilst I agree that the tough questions were put to Scott, I would've loved to have seen a few tough follow ups to really press for an answer and not just the corporate speak we got.
Great show as always
9ey
Man you guys are getting soft. This guy would make a great politician because he’s full of BS. Anybody who’s ever had to deal with StockX knows it’s a complete nightmare if you ever wanna return something or feel something is off. 9 times out of 10 you can’t even get anybody to write you back for it takes weeks to even get a response or they just delete your account. I feel like you guys could’ve done better with some tougher questions. Y’all went harder on the guy from mischief and this is a major platform that a lot of people rely on not only for pricing but to buy and sell sneakers. This guy has a lot of questions that need to be answered and you brushed up against them but only stuck to the lawsuit with Nike. That’s not even the real issue with StockX it’s everything else and I may be the only one but I feel not guaranteeing authenticity anymore just puts them completely off the map for me.
Thank you. Obviously the guys from Complex are great but they should have been way tougher on Cutler..
@@Freeskiingisdabest definitely, I watch all the complex stuff and I think they just want to stay neutral from here. Was expecting a little more harder questions but can understand why they didn’t. They won’t get good top level sneaker executives if they know they will get grilled when on the show. The guy from Stock X could have done a better job at admitting their past faults and explained how the company grew from them but he didn’t admit there is anything wrong with Stock X and acted like none of that stuff happens. I was blown away when he was talking about the guarantee of authenticity not being there anymore. Like what??? Your just gonna breeze right over that one like it’s no big deal. Of course your process hasn’t changed and that’s why you can’t guarantee it anymore.
From Astor Chambers to this, is CRAZY. 😭
My days boys... Killing it atm. Love the hustle
Dudes straight lying. I’ve received a fake through them and was told to resell it back through them by customer service instead of just refunding me and shipping it back
What up guys . Always good whenever y'all are online. Also great news and topics keeping ears to the streets.
Weltys face when the guest was speaking 😂 “here we go with more corporate lingo…”
I appreciate the guys from FSR for providing the 🔥 Puma was 🐈 Great Convo.
Those Action Bronson NB's give me Stray Rats vibes.
Facts. I think it’s coincidental but I had both pairs of the stray rats and I sold the lime green pair because I knew I was going for the Bronson and didn’t need both
The Tiffany AF1 will definitely be a top 3 choice for sneaker of the year of the panel
ZzZZZz
Matt makes a valid point in sneaker collecting and how your views change over time. I'm currently at that point where I don't want all these new retros from Jordan, and believe the quality isn't there like they were in the 00's and SOME from 10's so it makes me feel forced to seek out sneakers that dropped nearly 2-3 decades ago.
Yeah they aren’t made to hoop in like the 2000’s now they are just shells of themselves
I feel you. I’ve been just hunting for older retros and OG’s. They’re made better. Just a little sole swap from a good surgeon and you’re back in the 00’s. I just got a 04 pair of French blue 12’s Vnds still wearable and no separation. They stomp the 2016 retro of that model.
A JLP sneaker collection video would probably break the internet
Or maybe it wouldn’t and that’s why he hasn’t done it
I do agree with grabbing things just to say you have them in your collection. I grabbed a couple limited roshes I missed out on back in the day, trying to find in 11.5 to 13. I’ll even take good used pairs, knowing I can clean them up. Collecting is different for everyone
I thought I was crazy for thinking bout grabbing a pair of old roshes. I was looking at the sunset pair
JLP with the Patta Wave beard i like it
Why do you need an nft to put a sneaker in storage? GOAT seems to be doing it with just a username and password.
It would be cool to see each of u guys sneaker collections.
Mr Dunne wearing the 2011’s for the win! I am going to pull mine out. Paint chipping and all!
Walked right in the store and bought them no line a week after they came out in 2011 😂
Already a minute in and my favorite podcast just referenced my favorite YT show (GMM)
Great insight
Y’all went easy af on him. You needed to ask him the hard questions 🙄😩😭
I don’t usually agree with Welty, but he’s right. Being in condition to run long distance isn’t a good barometer of how fit you are. And I love running too
And talking about the pre release, he’s right about that. Usually the sneakers release overseas first. Now I have seen on stockx where the sell and buy button are greyed out because they haven’t been released in any country. I think they’re trying their best with what they have to deal with. And I think they’re idea of making the buyer the priority is the right thing to be honest. Probably the majority of sneaker customers (buyers or sellers) are non sneaker heads and just normal people looking for kicks. And they would expect a perfect pair. Btw I don’t buy on stockx unless I know it’s a pair they don’t have fakes of, otherwise I buy on eBay because they have amazing customer service. But I do sell on stockx because it’s the easiest to sell on for the most part.
No doubt Scott is an incredibly successful corporate business head, clearly you can hear this when he speaks, however he is clearly more about customer experience, evolution of digitisation, faster payments…this ain’t a business studies podcast fam! We wanna know if you dudes are selling fake Jordans! Just say yea so we can all move on!
Well said🤝
Y'all want Scott to be just upfront and admit that there are fakes that pass through their platform, but reality is, he will NEVER admit to that. The moment he admits that is when StockX will come crashing down. Such news is detrimental to the company and the fact that he's a wallstreet guy for over 10 years, he knows how much any sort of recognition or acknowledgement of the issue can affect their company.
Loved the episode but He beat around the bush on so many questions.
He's so full of it. They give you a very small window to make it right and will only provide that service if you embarrass them publicly.
All of these apps let fakes through.
🎯 2 separate occasions I emailed stockx for WEEKS w/o a response. I heard back immediately both times when I blasted them on Twitter. Ridiculous.
Sick vid
very cool!
He’s obviously never gone through a dispute with StockX customer service before. You almost need a social media post to go viral to get anywhere with them
Definitely not buying from StockX .
I didn’t watch it yet. But I can’t wait to see Mathew James Jewel Anthony Welty fire this dude up. Giv’ em’ da hard-ones Welty!
That’s what I was looking forward to as well but it didn’t happen that way imo
They should've asked him who won the last $1 raffle lol
This weeks guest, “The Process”
What are some modest priced good running shoes though?
Scott Cutler. Gotta lot of questions for this guy.
Ryan actin like he gon get mobbed by fans on his vacation. 🤣🤣
Like dawg, get a grip. No one’s checking for you out the country😂
Bro him and Welty are really big on themselves lol
Whos Ryan?
@@671oneblood right, who the f*** Is ryan?🤷🤣
Ryan Dunne, isn’t that a baseball player? 😂
I will say, i've brought on 2 separate occasions dunks from stockX that had totally trashed boxes. I think the shoes were legit, but the boxes were rough
A legitimate concern, however, it's up to stockx to pack em right and use the H taping/boxing method before shipping. Third-world countries use this method, yet stockx and many others still don't have a clue.
19:33 i agree w welty here
thats why you wear your shows!!! they wont fall apart. wear it once or twice a mounth and it wont fall apart.
By far my favorite podcast. Love this
You must not listen to this pod then.
Im not a huge Jordan 1 fan cause I'm a solid color guy. 2 tone cool but 4s, 5s, 6s and 11s is my go to. Its a toss up between the Metallic 5s and the Bred 4s for my grail. Favorite 1 is the OG Royal fa sho and Bred 1 #2
Welty said it best the person with the 8 pairs don’t get u hype beats everything come on what u know or u jus going with the flow
You think Welty is Mr. Olympia from the way he talks about fitness.
Welty turning into a stereotypical CrossFit guy 😂
One of the better interviews forsure
Not Matt Welty doing the CrossFit pull ups🤣🤣
This may be the first time the guest held back the episode. Still a great show, but Mr. Cutler offered the bare minimum, which is the polar opposite of the greatness Astor Chambers delivered, who has the best installment of the program to date. Of course, my opinion.
Action Bronsons NB look pretty dope with La Pumas fit
the use of the word O.G. 😂
what are the shoes pictured in the thumbnail?
A súper Welty is need it to take care of the apartment building
❤
The cherry 11’s was the big release last year😭 thought he was gonna say lost and founds
Welty just proved why nfts for shoes will be a thing! Listen to 15:49 -15:59.
Ty for asking him hard questions - did a solid job not answering fully but yall left nothing on the table.
Stockx is purposely failing authentications to "show" their tough on it. However, they're failing legitimate pairs of Yeezy Foam Runners that come from Adidas, while making 15% profit just in purposely failing authentication.
Wealty dropping gems !
Dayum. Brendan grilling him like he got a pair of fake shoe..😂😂😂
Love how JLP snuck in “10 new ones a year”(then whispers 25-50 grails) 😂😂😂😂
I tried to buy a pair of jordan 1 low from them and was rejected, because the seller was rejected and there was no other seller.
Thinking you could outclimb or outrun a tiger is hilarious. You were dead the moment that tiger saw you lol
I used to get 30+ a year im down to about 5-10 a year last year all I got was lost n founds orange lobsters n like 3 pairs of dunks i have def slowed down on buying shoes
I stopped buying Air Max's. Breaks my heart to see my Atmos, Safari's and OG red fall apart. I just collect old sbs and dunks these days and wear them and don't care anymore.
Is this an interview or an interrogation?
😂😂😂
Dunne: stop interrupting your guests
Welty: stop giving monologues to introduce your questions. Ask the question and incorporate your monologue into follow-up questions
Like this show but this is one of the worst episode. Appreciate the program trying to bring some industry insight for the audience but the user experience has spoken enough for Stockx. There is no need for the CEO to come up and make an hour-long commercial
Ryan Reynolds' dad runs StockX?
Also if you want to know if a stockx tag is real use a black light. You will see the X on the back QR code light up. Fake ones don’t have the X glow it’s just a fake hologram of an X.
Has anyone ever ordered from StockX and had their order process twice? I got billed two times for WC3… not sure what happened.
A longer episode ! Couldn’t wait for this one
Kick game properrrr !! I just wore those BCIII’s and literally thought the same about the aging conversation
This was such a detailed episode
Such a beautiful conversation ! Really loved this one !
you cant be serious
This is what happens when you let a numbers guy run a company that knows nothing of the product his company sells
@Vindaloo those rumors have been out for a while, but I agree with you. If they are able to successfully fight off nikes law suit I wouldn't be surprised within a year of that they release intent for an ipo
@Vindaloo no arguement there my friend
Welty was not entertained 😂
Is he ever?
Welty really made this one of the best episodes out.
Knowing the Tom Sachs situation now
Why do these OG authenticaters let stock x list shoes that don’t even exist lol I don’t get it’s some shoes that weren’t made a certain size are listed on this site 😂 Y’all needa do your own research at the end of the day fam ‘
Welty ❤️
Am i the only one who dislikes stockx heavily? I really hate what it did to the sneaker market over the last couple of years.
compared to what resellers were doing to the sneaker market? overpricing and over hype was going to happen with or without stockx being in the picture
Cement 3's let's go
Can ya get Killa Cam on here? Dipset
La Puma about the snap his own leg😂
Compose ur self lol
Rightfully so
Ive bought like 10 shoes from stock x and never had an issue…. All solid
I’ve bought 14 shoes from stockx…all solid except for 2 of my recent purchases. 📉
I have over 100 pairs and none of them are ds. I'll never get it.
Yo Welty,.. How many marathon runners you know that can't move a f'n couch?! lol
At a glance, I thought that was Will Ferrell on the thumbnail
Enjoy the show as usual. Send me some merch hats, hoodie, something. Plzz I need to rep
So the eBay sponsorship ended after 2022 I guess ???
Even as a collector, 10/year still seems like a lot to me. I just don’t have that type of income, even as someone who is lucky enough to have a decent disposable income
In other words switch to goat guys
Yup
Goat is the best by far I’ve never had a problem with them
Tiffany and co shoe, is easily top10 nikes, idk about sneakers in general cause Jordan got that on lock, but yeah I don’t like Nike, but I would buy those, I just like jordans
Ecclesiastes 1:18
For in much wisdom is much grief: and he that increaseth knowledge increaseth sorrow.
17:45 F*** dude I feel this I have like 60 plus pairs of shoes and I feel that I need to stop but at the same time I want to resale and I want more or a hyped shoe comes and F**** it’s so hard