HyperX Cloud 2 Microphone Low Audio Fix w/ firmware update

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  • เผยแพร่เมื่อ 14 ต.ค. 2024

ความคิดเห็น • 142

  • @onswitch_yt3605
    @onswitch_yt3605 ปีที่แล้ว +5

    Thank you so much i had a hard time fixing this by watching other vids and this one helped me so much .100% recommend and if you listen and read sum of the comments that can help you out . Again thank you so much

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      I'm glad it helped.

    • @Epsilon_2233
      @Epsilon_2233 10 หลายเดือนก่อน

      @@mrgencallHey, my slider for my mic won’t work, and I think that’s the reason why it won’t work. It doesn’t work in the control panel or settings of windows 11, how do I fix it? Because I think that’s the reason why I can’t hear my mic and I am using hyper X cloud ||. Not sure if it’s adjustable or it doesn’t recognize the sound card.

    • @Epsilon_2233
      @Epsilon_2233 10 หลายเดือนก่อน

      I use a built in mic.

  • @canaldofaustinh
    @canaldofaustinh 10 หลายเดือนก่อน +3

    thanks for the tutorial, not all heroes wear capes

  • @leoZz2906
    @leoZz2906 ปีที่แล้ว +10

    I'm Brazilian and I couldn't find any video in Portuguese to solve this problem... it helped a lot, thanks bro.

    • @mrgencall
      @mrgencall  ปีที่แล้ว +1

      glad that it helped =D

    • @fabio57319
      @fabio57319 9 หลายเดือนก่อน

      Cara o seu não aumentava o nível do microfone tbm? O meu fica travado no zero

    • @leoZz2906
      @leoZz2906 9 หลายเดือนก่อน

      mano, então, antes de fazer isso que fiz no vídeo aí, não tinha como aumentar o volume do microfone mesmo. @@fabio57319

  • @tratzy2905
    @tratzy2905 ปีที่แล้ว +11

    For me it sais i dont have it plugged in when it is plugged in

    • @andresjc502
      @andresjc502 11 หลายเดือนก่อน +2

      same here

    • @canaldofaustinh
      @canaldofaustinh 11 หลายเดือนก่อน +2

      Same here 2

    • @SoulCrowns5550
      @SoulCrowns5550 10 หลายเดือนก่อน +1

      same bro

    • @Bndr-
      @Bndr- 9 หลายเดือนก่อน +1

      Same problem, what is the solution?

    • @Bndr-
      @Bndr- 9 หลายเดือนก่อน

      I did this solution and it worked. I have a Hyperx HP headset, and every time I try to download the file and upload it, I cannot do so. Then I downloaded the KINGSTON file and that worked. I don't know what the problem was but it was fixed.😊

  • @ZDX47
    @ZDX47 3 หลายเดือนก่อน +4

    bro i have an error when i open firmware he says device not found please anyone can help

    • @mrgencall
      @mrgencall  3 หลายเดือนก่อน +1

      you might download for the wrong manufacturer firmware check your manufacturer (kingston or hp) then download for it

    • @ZDX47
      @ZDX47 3 หลายเดือนก่อน

      @@mrgencall bro thank u so much

  • @TheRealJRGT04
    @TheRealJRGT04 3 หลายเดือนก่อน +1

    My slider was locked at 0.0 and I could not figure out how to raise my levels thank you for the video!

  • @filbgyibcfyjechik3612
    @filbgyibcfyjechik3612 ปีที่แล้ว +1

    if its not working for you, it's cause ur headse is an hp, if you scroll down a bit more on this page u will see the updater for the hp version. Another thing, if ur headset work good for you dont update cause that can break some stuff or be worse, dont touch if it work fine, for exemple 0010 in my opinion ruin the Kingston cloud 2 so stick to the original driver if u dont use usb soundcard for ps4

    • @onswitch_yt3605
      @onswitch_yt3605 ปีที่แล้ว

      Thanks this help me so much

    • @74Rio12
      @74Rio12 ปีที่แล้ว

      thankis so much u save me

    • @Ond3
      @Ond3 11 หลายเดือนก่อน

      wdym hp?

    • @nitoriu
      @nitoriu 10 หลายเดือนก่อน

      can you send the hp updater please?

    • @mehedinifaz642
      @mehedinifaz642 10 หลายเดือนก่อน

      I updated through hp one but still cant change the volume level,any tips?

  • @shortkidevan
    @shortkidevan 6 หลายเดือนก่อน +1

    hey man I just got a cloud II headset, tried using the 7.1 surround sound on my ps5 and the audio was quiet. tryna do a firmware update using my laptop, but it isnt detecting my headphones for the update. I dont know what Im doing wrong, and I really wanna be able to use 7.1 with my ps5 with good audio quality.

    • @zxcookie2600
      @zxcookie2600 5 หลายเดือนก่อน

      It might be that it is already up to date. Same thing is happening to me and when i checked the driver of the headset i saw that it was recently updated

  • @spatclaymoregdh1147
    @spatclaymoregdh1147 หลายเดือนก่อน

    I have a pair of hyperx cloud alpha s and i want to update the firmware. I followed this tutorial because there is no other for to the model have and i cant because it says they aren't connected, what can I do?

    • @mrgencall
      @mrgencall  หลายเดือนก่อน

      @@spatclaymoregdh1147 this tutorial is for cloud II model

  • @Vaenrot
    @Vaenrot 18 วันที่ผ่านมา

    I have similar problem but not with the mic, its about the sound level. My last headphones are HyperX Cloud 2 too and new one have lower sound than the old one. Is there any solution for that ?

    • @mrgencall
      @mrgencall  18 วันที่ผ่านมา

      It might be because of the HP bought HyperX as I remember in the past. Check your right or left(inside) headset you will see a mark which says HP or Kingston. You can try to search for firmware updates for that model. About 2 years I have G Pro X headset. I don't know the solution.

    • @Vaenrot
      @Vaenrot 18 วันที่ผ่านมา

      @@mrgencall Yeah the old one marked as HyperX and the new one is HP. Im gonna search for the solution and If i found, will be there to tell you.

  • @nidy4da
    @nidy4da 11 หลายเดือนก่อน +1

    HyperX Cloud II Device Firmware Update
    HyperX Cloud II device not found. Please, connect the device and restart the program. Böyle bir sorun alıyorum mikrofonum çalışmıyor ama kulaklık çalışıyor ve hiçbir şekilde yazılım kuramıyorum

    • @mrgencall
      @mrgencall  11 หลายเดือนก่อน

      yanlış firmware indirmiş olabilirsin kulaklığın sağ veya sol iç kısımlarında hp veya kingston ibaresi olması lazım hangisi yazıyor ise siteden o modelin firmware indirmen gerekiyor

    • @nidy4da
      @nidy4da 11 หลายเดือนก่อน

      @@mrgencall anladım teşekkürler mikrofonu arızalı çıktı bugün tekrardan kargoya verdim senin içinde sıkıntı olmazsa Türkçe video çekebilir misin şans eseri izlerken hiçbir şey anlamıyordum biranda Türkçe yazılar görünce Türk olduğunu anladım adam akıllı Türkçe video çeken yok

  • @joaovieira1764
    @joaovieira1764 ปีที่แล้ว +1

    Hi bro, just bought the cloud 2 to use on my ps5 but I have a problem... when playing r6 the sound is to low even with the audio on 100%... any tips?

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      sorry to hear that but i don't have ps5 :( my suggestion is search your issue on reddit you may find solution there

    • @zRafaXz
      @zRafaXz 5 หลายเดือนก่อน

      Me too do you have a solution?

    • @sphasmxl871
      @sphasmxl871 3 หลายเดือนก่อน

      solution,

  • @JustDropXII
    @JustDropXII ปีที่แล้ว +2

    Thanks for the quick tutorial it helped!

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      glad that it helped :)

  • @FTH.Y
    @FTH.Y 3 หลายเดือนก่อน

    bunun yapmaya gerek varmı anlamdım şimdi ..win11 kullanıyorum update yapınca daha mı iyi oluyor acaba.....yoksa aldığımız gibi kalsın

    • @mrgencall
      @mrgencall  3 หลายเดือนก่อน

      mikrofonunun sesini arttıramıyorsan bunu yap

  • @kuntae54
    @kuntae54 ปีที่แล้ว +1

    Brother, I updated this, the footsteps started to sound less, the gunshots are high, but the footsteps have fallen uncontrollably, is there a solution?

    • @filbgyibcfyjechik3612
      @filbgyibcfyjechik3612 ปีที่แล้ว

      same here i want my old firmware back :(

    • @filbgyibcfyjechik3612
      @filbgyibcfyjechik3612 ปีที่แล้ว

      hello, i found the original driver if you want it.

    • @kuntae54
      @kuntae54 ปีที่แล้ว

      @@filbgyibcfyjechik3612 x570 motherboard my new pc and firmware good headset.

    • @waburix3014
      @waburix3014 ปีที่แล้ว

      @@filbgyibcfyjechik3612 i need it

    • @xHyungnim
      @xHyungnim 11 หลายเดือนก่อน

      @@filbgyibcfyjechik3612 how to reset back to original firmware?

  • @Azarl1181
    @Azarl1181 ปีที่แล้ว

    Reis selaün aleyķum ben bugun buyuk bir heyecanla cloud 2 aldim ve playstation 4 proya bagladigimda ses cok az geliyor mikrofonu daha bilmiyorum ama ses cok az geliyor bazi yabanci kaynaklardan o 7.1 aparatinin guncellenmesi gerektigini soyluyorlar ama pek anlamiyorum sesi nasil yukseltebilirim

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      aleykümselam da kardeşim ps4'ten anlamadığım için bir yorum yapamayacağım fakat kulaklığı istersen pc'ye takıp mikrofon ayarını kontrol et eğer %75 veya o civarlardaysa firmware güncelleyerek çözebilirsin belki ama ürünün kingston mı yoksa hp mi olduğunu bilip ona göre güncellemeyi yap linkte biraz aşağı inersen neye göre hp veya kingston olduğunu gösteriyor

  • @babiydoll
    @babiydoll 18 วันที่ผ่านมา

    thanks for the guide, but ugh it’s saying “ HyperX cloud II device not found” I don’t know what to do .. :C

    • @mrgencall
      @mrgencall  18 วันที่ผ่านมา +1

      @@babiydoll you might dowloaded the wrong version, could you pleade check right or left(inside) of the headset? It has to be HP or Kingston mark placed there. You have to download the right firmware.

    • @babiydoll
      @babiydoll 18 วันที่ผ่านมา

      @@mrgencall yes it has the Kingston mark, mine is pink version maybe it has something with it ? Or it working with all the hyperX cloud?

    • @mrgencall
      @mrgencall  18 วันที่ผ่านมา

      @@babiydoll should’nt be a problem if it is cloud II model. Just download the correct firmware and I hope you will fix it :) and make sure you are connected via dongle(the one you can control volume +-, 7.1 activation)

    • @babiydoll
      @babiydoll 18 วันที่ผ่านมา

      @@mrgencall okay! ^ ^ Thanks i will try hopefully it will work

    • @mrgencall
      @mrgencall  18 วันที่ผ่านมา

      @@babiydoll did you just sent me a friend request on steam? I refused one account than I remember the profile picture looks yours.

  • @shibukaips4370
    @shibukaips4370 6 หลายเดือนก่อน

    Yo bro can you give the link for frimware update for hp inc i juste find the kingstone one and don’t work for my hyperx cloud 2

    • @mrgencall
      @mrgencall  6 หลายเดือนก่อน

      scroll down on the website you’ll see the hp version but link was broken last time I don’t know did they fixed the website or not

  • @7la9h
    @7la9h 7 หลายเดือนก่อน

    Hi can you help me? I try to open the website to download the firmware but i can’t even find the website.

    • @mrgencall
      @mrgencall  7 หลายเดือนก่อน

      Hi, I don't use hyperx anymore. There is a link on description for website. But looks like support is not available right now.

  • @Unkn0wnun
    @Unkn0wnun ปีที่แล้ว +2

    it wont even let me open it after i downloaded it

    • @__johnpaulo
      @__johnpaulo 7 หลายเดือนก่อน

      O meu está assim também

  • @Bigby621
    @Bigby621 8 หลายเดือนก่อน

    its still stuck at zero. i restarted my pc and also unplugged and plugged my headset. got another solution? pls and thnx

    • @mrgencall
      @mrgencall  8 หลายเดือนก่อน

      sorry but im not using hyperx anymore :(

  • @andresjc502
    @andresjc502 11 หลายเดือนก่อน

    does not for hyperx cloud 2 wirless ? why is tha it doesnt recognize my headset

    • @mrgencall
      @mrgencall  11 หลายเดือนก่อน +1

      this fix is for wired headset not for wireless but maybe you can find on forums about wireless

  • @Chowdah.
    @Chowdah. ปีที่แล้ว

    When i download it and run as admisstraitor it say it doesnt reconize a cloud 2 wireless

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      because it is for wired version

  • @otavio1cabral
    @otavio1cabral 6 หลายเดือนก่อน

    Do you still have the exe? If yes u could upload on google drive please?

    • @mrgencall
      @mrgencall  6 หลายเดือนก่อน

      Sorry but I don’t have it

  • @kosehann
    @kosehann 6 หลายเดือนก่อน

    firmware guncellemek icin yeni link var mi? linke erisemiyorum

    • @mrgencall
      @mrgencall  6 หลายเดือนก่อน

      site çökmüş olmalı ki kimse erişemiyor

  • @kuntae54
    @kuntae54 ปีที่แล้ว

    Kardeşim bu güncellemeyi kurdum kurmadan önce herşey güzeldi ayak sesleri tok silah sesleri böle abartılı deildi şimdi silah sesleri böle aşırı baslı ve sert geliyor ayak sesleri yok denecek kadar azaldı ses kasamaz oldum sorunu biliyorsan yardımcı olursan acayip sevinirim çıldırmak üzereyim nerden yaptıysam update felan

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      kulaklığı yeni aldıysan sol veya sağ plastik yerinde Kingston veya HP inc. yazması lazım hangi versiyonu kurdum bilmiyorum ama bi kontrol et eğer hp yazıyor ise sitede biraz aşağıda hp olan için download firmware var onu indirip dene istersen kesin çözüm nedir bilmiyorum fakat belki yanlış firmware kurduğun için olabilir

    • @kuntae54
      @kuntae54 ปีที่แล้ว

      @@mrgencall 2 yıl oluyo alalı hacı HP inc yazmıyor doğru olanı yüklemişimde ne bilim tuhaflaştı kulaklık acaba anakarttan mı b450mk2 var

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      @@kuntae54 7.1 usb ses kartı ile bağlı değil mi kulaklık pc'ye? ses denetim masasından 16 bit 48000kHZ DVD en iyi kaliteyi veriyor usb ile ama anakartın desteği fazla ise 3.5 jack ile bağlanmalısın ki daha yüksek bitrateler ile çalışsın ama öyle yaparsan kulaklık devredışı kalıyor. Yanlış hatırlamıyorsam technopatta eski sürüm firmware paylaşılan bi topic görmüştüm bir araştır istersen. Ses konusunda bende şikayetciyim bu arada Cloud 2'den G PRO X sipariş verdim inş gelicek 1-2 hafta içinde

    • @kuntae54
      @kuntae54 ปีที่แล้ว

      @@mrgencall kanka denedim 0030 kurdum taktım cıkardım reset attım format attım 0010 aldım 0005 kurdum herşeyi denedim belki denemedigim bilmedigim bişi vardır diye ses kartıyla usb den baglı işte nasıl anlatayım böle bildigin valorantta ornek vereyim yağmacı vandalla ateş ederken böle bass yoktu ayak sesleri gayet net orantılıydı şuan vandalla ateş ediyorum acayip bi bass var bu yoktu ayak sesleride cok az :D valla bende yeni kulaklık alıcam en kötü güzel bi anakartta denicem olmadı alacaz.48000 dvd kalitesinde bide zaten. diğer haliyle memnundum aslında kulaklıktanda :D

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      @@kuntae54 aga valla bozdurduk gibi oldu k.bakma :D equlizer apo falan kullanmıyorsundur umarım ben bir ara bass artsın diye kurup farklı bir graphic eq yazmıştım nette bir sürü var daha sonra beğenmeyip silmiştim

  • @Ray-id3xv
    @Ray-id3xv ปีที่แล้ว +1

    it keeps saying it cant find the device

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      if u had a hp version of hyperx you should scroll a bit down on the link you will see for hp version of firmware update

    • @Ray-id3xv
      @Ray-id3xv ปีที่แล้ว

      @@mrgencall thank u bro

  • @RatMads
    @RatMads ปีที่แล้ว

    it doesnt open the file after i downloaded it

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      probably you downloaded the wrong version there is 2 version on the site try the other one

  • @10ur4
    @10ur4 ปีที่แล้ว

    kanka açil yardım et programı nasıl indiricez

  • @foever_potato26
    @foever_potato26 3 หลายเดือนก่อน

    Is this work for hyper x cloud stinger 2

    • @mrgencall
      @mrgencall  3 หลายเดือนก่อน

      I don’t think so

    • @foever_potato26
      @foever_potato26 3 หลายเดือนก่อน

      @@mrgencall yeah thanks mate

  • @RONNYCR7YT
    @RONNYCR7YT 9 หลายเดือนก่อน

    Downloaded the hp version but cant get my microphone to work. Any tips?

    • @mrgencall
      @mrgencall  9 หลายเดือนก่อน

      sorry, i don't have hyper anymore :(

  • @saas6887
    @saas6887 6 หลายเดือนก่อน +1

    cloud 2 ye firmware update yaparken yapamadım galiba şuan kulaklık çalışmıyo görmüyo kulaklığı :D sakın yapmayın

    • @imdelta4643
      @imdelta4643 6 หลายเดือนก่อน

      kanka 30dk önce aynısı oldu çalışmıyo mk napcaz biz

    • @saas6887
      @saas6887 6 หลายเดือนก่อน

      @@imdelta4643 knka resetle direk once kulakligi kapat sonra sim kart ignesiyle adaptore bas kirmizi yanip sonunce kulakligin power tusuna bas oda yanip sonunce eslesiyo

    • @imdelta4643
      @imdelta4643 6 หลายเดือนก่อน +1

      @@saas6887 allah razı olsun işe yaradı adamsın

  • @lwerel
    @lwerel 7 หลายเดือนก่อน

    Is there another link it won’t work anymore I think

    • @mrgencall
      @mrgencall  7 หลายเดือนก่อน

      I’m not sure looks like website is down, I couldn’t update my firmware for hyperx keyboard aswell

    • @twopolaar599
      @twopolaar599 6 หลายเดือนก่อน

      @@mrgencall I got the hyper x cloud II today and I was so confused about why this link wasnt working. I guess Ill just wait it out for a while.

  • @ghozzimedamine
    @ghozzimedamine ปีที่แล้ว

    IT WORKS THX BROTHER

  • @Artu0071
    @Artu0071 3 หลายเดือนก่อน

    WADAFAAKKKSSSS TY SO MUCH !

  • @vexisplaying
    @vexisplaying ปีที่แล้ว +1

    thanks it was a good help :D

  • @rodrigoperdiz7101
    @rodrigoperdiz7101 ปีที่แล้ว

    when e click yes no and what appeared

  • @MeanKoreaNZGamer
    @MeanKoreaNZGamer ปีที่แล้ว

    It says my current version is higher version than this version. should I continue?

    • @filbgyibcfyjechik3612
      @filbgyibcfyjechik3612 ปีที่แล้ว

      the original driver is a mistake from hyper x, the real name is 0003 and not 0030, so u can upgrade. But in my opinion the new driver is not good, u should keep the original. And chek if your headset is hp or kingston cause it's not the same update, u have to scroll down a bit more on the page if it's hp

    • @MeanKoreaNZGamer
      @MeanKoreaNZGamer ปีที่แล้ว

      @@filbgyibcfyjechik3612 Thank you so much for your reply. Mine is Kingston and I wanted use this for my PS5 through usb port not 3.5mm jack. It didn't work first then I just updated firmware then now I can use this headset 7.1 surround sound on my PS5. Thanks

    • @filbgyibcfyjechik3612
      @filbgyibcfyjechik3612 ปีที่แล้ว

      @@MeanKoreaNZGamer nice ! you're welcome

  • @gamesforever3553
    @gamesforever3553 9 หลายเดือนก่อน

    thanks it was a good help 👏

  • @SamadCrypto
    @SamadCrypto 10 หลายเดือนก่อน

    Thanks it works with hp version

  • @A1AlN
    @A1AlN ปีที่แล้ว

    What about for PlayStation

    • @gnoct_
      @gnoct_ 9 หลายเดือนก่อน

      did u find a fix?

  • @GRNDOOM
    @GRNDOOM 11 หลายเดือนก่อน

    thanks for help !

  • @Cruzix-0_0
    @Cruzix-0_0 8 หลายเดือนก่อน

    Thank you so much

  • @tratzy2905
    @tratzy2905 ปีที่แล้ว

    didnt work

  • @ossssssssscar
    @ossssssssscar 10 หลายเดือนก่อน

    Thnks so muchhh❤

  • @k3nnyTV_
    @k3nnyTV_ ปีที่แล้ว

    brah why does this not work....

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      did you replug your headset (from mobo not from the soundcard) after the firmware update? Otherwise i’m not too sure what you have to do sorry :(

    • @AaroNStrike
      @AaroNStrike ปีที่แล้ว

      Finally Found it Bro Same Issue, After the firmware update->Go to Device manager->Uninstall Hyper X Virtual Surround driver-> Restart-> Problem Solved.

    • @mrgencall
      @mrgencall  ปีที่แล้ว +1

      @@AaroNStrike my fix didn’t require uninstalling the virtual drive i simply unplug and replug the headset but good to hear that you fixed it :)

    • @Miklas424
      @Miklas424 ปีที่แล้ว

      @@AaroNStrike where i go to device manager

    • @AaroNStrike
      @AaroNStrike ปีที่แล้ว

      @@Miklas424 It is in Device Manager->Sound

  • @katilpatates290
    @katilpatates290 5 หลายเดือนก่อน

    Omg maaan what hell no ohoho show no mercy

  • @Egkyn
    @Egkyn ปีที่แล้ว +1

    eyw

  • @npnble
    @npnble 8 หลายเดือนก่อน

    sağol knk

  • @rkyltRk
    @rkyltRk ปีที่แล้ว +1

    reis tsk ederim yardımcı oldun

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      rica ederim :)

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      kanka bu HyperX'leri 2021 veya 20 sonları olması lazımdı el değiştirdiği için artık HP üretiyor. İndirme linkinde biraz daha aşağı inersen HP.inc olanı var onu denemen gerekebilir belki o şekilde çözebilirsin.

    • @rkyltRk
      @rkyltRk ปีที่แล้ว +1

      reis mr gencaall ben indirmedim fireware kuşakılın mikranunun tuşu kapalıymıs oyuzden zaten sıkıntı yokmuş bende

  • @Sedrift
    @Sedrift 9 หลายเดือนก่อน

    kral keşke bide türkçe yapsaydın ya

  • @chubbydoubs
    @chubbydoubs ปีที่แล้ว

    calismiyor

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      yanlış versiyonu indirmişsinizdir

  • @KaraRuh444
    @KaraRuh444 ปีที่แล้ว

    indirip açtıgım da device not found hatası alıyorum

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      farklı model cihazdır belki veya kendi ses kartı ile bağlı değilse güncellemeyi almıyor olabilir

  • @andrejjelen4591
    @andrejjelen4591 ปีที่แล้ว

    hi can you help me ?

    • @mrgencall
      @mrgencall  ปีที่แล้ว

      Hi, what can i do for you?

  • @Miklas424
    @Miklas424 ปีที่แล้ว

    didn't work