When it comes to filling your boiler, steer clear of distilled water, reverse osmosis, rainwater, demineralized water, perfumed water, water from clothes dryer machines, and water from household dehumidifiers. These sources are too pure and lack minerals, which means they have no conductibility. As a result, the probe inside the boiler won't be able to detect the water level. Keep your boiler running smoothly by using the right kind of water. The Laurastar products have been designed to work with tap water. Please note that no additives should be added at any time such as perfumed water, water containing chemical products, or water collected in the dryer as these may damage your Laurastar products. If your tap water is very hard or contains many minerals (e.g., well water, hard water, water softener, many minerals in water), we recommend using store-bought spring water.
Hello! Thank you for your question. To clean the soleplate effectively, we recommend using a soleplate cleaning mat. We offer one at the following link: laurastarus.com/soleplate-cleaning-mat-1/.
Hello! Thank you for your question. If you left the iron on your shirt for 8 minutes, there may be some damage. Laurastar irons are equipped with an automatic shut-off feature that kicks in after a period of inactivity, after about 10 minutes.
![ILLSLICK - THE KING'S LANDING [Freestyle]](http://i.ytimg.com/vi/feIJJnNkTfk/mqdefault.jpg)
Great job Emily. I love my Laura star.
This looks amazing!
Can I not use distilled water??
When it comes to filling your boiler, steer clear of distilled water, reverse osmosis, rainwater, demineralized water, perfumed water, water from clothes dryer machines, and water from household dehumidifiers. These sources are too pure and lack minerals, which means they have no conductibility. As a result, the probe inside the boiler won't be able to detect the water level. Keep your boiler running smoothly by using the right kind of water. The Laurastar products have been designed to work with tap water. Please note that no additives should be added at any time such as perfumed water, water containing chemical products, or water collected in the dryer as these may damage your Laurastar products.
If your tap water is very hard or contains many minerals (e.g., well water, hard water, water softener, many minerals in water), we recommend using store-bought spring water.
I recently got a used Laura Star from my Bernina Dealer but the sole plate is not clean. How do I clean it properly?
Hello! Thank you for your question. To clean the soleplate effectively, we recommend using a soleplate cleaning mat. We offer one at the following link: laurastarus.com/soleplate-cleaning-mat-1/.
I would prefer to fold up my Laurastar Ironing System every day. Is it really necessary to do that?
The Laurastar Ironing system is a lightweight and compact solution that can be easily folded and stored, or proudly displayed to optimize your space.
If I left the iron on my shirt for 8 minutes, will it burn?
Hello! Thank you for your question. If you left the iron on your shirt for 8 minutes, there may be some damage. Laurastar irons are equipped with an automatic shut-off feature that kicks in after a period of inactivity, after about 10 minutes.