ฝัง
- เผยแพร่เมื่อ 16 ก.ย. 2024
- A review of my flight with Ryanair from Frankfurt to London Stansted on a B737-800 aircraft.
Flight time: 1hr12min
Flight: FR1546
Aircraft type: B737-800
Aircraft reg: 9H-QAI
Aircraft age: 2 years
Ticket cost: 45.04 euros without checked-in bag
Join my on Twitter: @MyTrips8
Instagram: mytrips8
Well, I was flying with Ryanair countless of times starting from 2014 for my dancing events trips all over Europe. And I have to say I like them. I know how the website works, I know their processes, what to take and what not etc and it all works for me. I want to go from A to B for cheap and they deliver! Cabin crews are mostly young, willing to joke, have sense of humour and they know what sort of airline it is (announcement like that happen for example "you can buy a water if you need, it is not for free, because nooooothing is freeeee on Ryanair"). If it was not for Ryanair I would not have so many wonderful dancing events in all these remote places in Europe which I will remember forever!
A ryanair cabin crew is happy to read comments like this one ♥️
To be honest, ryanair has opened the realm of travel to so many who dont have the money to spend £500 on flights.
Not everything is about the experience.
Things can be to cheap, its a race to the bottom.
Sorry not totally true, I used to pay 500 DM (now 250 €) for Berlin-Valencia during the 90's, with luggage, food, decent legroom in the 90's. Back then the Iberia was flying MD-88 and LH already had A320's. Cockpit visits included with crews that explained me half the systems. The english tourists were flying monarch and other cheap ass airlines where flight attendants would get slapped on the ass regularly without complaning and the passengers looked more like football hooligans than. In terms of power of aquisition their ticket prices where way below the prices of ryanair today. I guess there was some sort of govermental subsidy, otherwise it think its not possible. I was involved in illegal activities on a tourist airport so I would go there 3-4 times a week and made so much cash, that I thought of getting a flat close to the airport. Seen it all back in the days. The Ryanair is just a swine carrier, poor flight attendants. The O'leary idiot says he wants to teach passengers, the guy is well under my academic grade and I would straight smack him in the face the ways he dares talking to people. There was a company called Dan Air, etc... There were a few trying the cheap price offer.
bruh but indigo offers similar prices and look at the service
@@ahaankapadia4230 thats india. I havent mentioned anything to do with india lol.
WizzAir, EasyJet, Volotea, ITA Airways doesn't cost that much too...
Not going to lie. That was the smoothest Ryanair landing I've ever seen.
No cap 😂
Ikr lol
@@Owanray yup
Wait a thats illegal
LOL IT WAS I AM SHITTING BRICKS
I flew 4 times with Ryanair , I just loved no complain at all ...excellent air staff, prices, ...a big thank you to Ryanair for coming to Azores islands
My first flight with Ryanair a decade ago was also my last flight ever with Ryanair. It sounds like their attitude towards passengers hasn’t changed and I have to say it starts at the top. The CEO has always had an attitude of contempt towards anyone he views as being dumb enough or cheap enough to book a flight with his airline
No company has the right to treat their customers like cheap cattle. Whatever the business is. This idiot of a ceo thinks it is alright because some people only look at the prices. In what business you get away with that…?
You need to keep up guys. O’Leary said that if he knew that having good customer service was so profitable then he would have done it years ago. Ryanair has gotten me from A to B over the past 25 years without one problem. They are the reason why you can fly anywhere in Europe cheaper than a train ticket ! Get over yourselves, they are another Irish success story, the biggest airline in Europe !
I'd rather not fly Ryanair but pay for an airline with manners and where the CEO actually cares about passengers.
@@davidedwards3408 Or say “ Fook it” Birmingham to Dublin, £9.99 , whip me if you want, best fooking stag ever !
@@essexranger m f..... airplane
I'm a CC for Ryanair, we leave the seatbelt sign switch on for the whole duration of the flight because we do not want passengers to queue in for the bathroom due to Covid, but it does not mean that you can't walk, use bathroom etc.
In general filming is not forbidden but in a case when a CC doesn't want to be filmed she/he may ask you to stop filming so it does depend on the person. For me it's not a problem, I also take pics with passengers if they ask me. But I bet a lot of people wouldn't like to be filmed while doing their duties at work, so just try to understand. She shouldn't be aggressive though. I'm sorry she approached you this way.
In Ryanair group you have different airlines registered in different countries even though all of these airlines belongs to Ryanair. Malta air is one of these smaller airlines inside Ryanair which not surprisingly is registered in Malta.
What a great reply Paulina! I am a regular flyer with Ryanair, mostly to Krakow, Poland, and have never had a bad experience with them. The CC are always polite, curteous and helpful. ❤ Ryanair!
What a lovely reply Paulina - I have being flying with Ryanair since the airline was formed (with my Mother and her family being from Dublin I have travelled to and from the UK multiple times a year since 1980 using both air and ferry services) - while the experiences have not always been fantastic I have never had a real problem with anything and the Cabin Crew have always been fantastic. Such a shame that a colleague would let you all down like this.
If I had a £1 for every time I've heard someone say "I'm never flying with Ryanair again" ;-)
Never had any problem with Ryanair, so why never flying again?
Then MrArchie800, you'd have almost enough to purchase priority boarding and check a bag. 😂
Probably flown up to 60 times a year with Ryanair, I used to fly Shannon /Fuerteventura usually every 2 weeks..I would sometimes go or return via the UK , I cannot fault their professionalism and normally on time..Have to say those people complaining about bag fees or this or that are petty minded penny pinchers, as soon as they use other airlines they see the costs can be double or treble Ryanair’s prices..As you say the number who say it always come back, it might stick in their craw about the chairman’s attitude but as far as he’s concerned they probably make 10 euros per passenger giving them a billion a year profit ..
@@deeingalaplike
Ryanair carried 148 million passengers in 2020 probably more than most airlines in the world, so I’m sure a few grumpy customers is normal🥳
@@dermotmcglinchey282 It’s not about the bag prices it's about the shitty attitude. Let me tell you a quick story… on a short hop from Paris to Edinburgh a poor pregnant passenger thought she was having a miscarriage. She was in severe pain and was bleeding. When we landed the arrival area was deserted (maybe because we had been delayed for several hours due to a fault with the aircraft - and arrived at 3am). Long story short, the Ryanair staff left this poor woman writhing on the floor and stated she was not their problem as they had now disembarked and she was the responsibility of the airport. I challenged them and said ‘please do something and at least call for medical support’ and they reiterated it was not their responsibility and just left her lying, crying and bleeding on the floor! Maybe it wasn’t their legal responsibility but by god the lack of compassion and unwillingness to help a passenger in distress was astounding!
What's most surprising is you didn't get charged a supplemental fee for filming :)
They might be bringing that in though.
Shhhhh that will be next!!!! LOL...Brilliant.
@Marlboro Light clearly your not talking about or using the same Ryanair as every one else !!
@@tonyfearn2452 So dont fly with Ryanair problems solved. Ive never experienced any problem and i used there service more then 50 times
Sounds like you may have had the same woman. lol
Filming on a plane is NOT illegal! The airlines might have rules and regulations stating that you can't film, but rules and regulations is NOT the law and they cannot stop you legally!
Strange that there are so many negative comments here, yet RyanAir continue to be the largest, most successful, short-haul airline in Europe. We fly with them all the time, and staff are rarely problematic.
Well said Jim - some of us have got to stick up for them ! It was never sold as a First Class Cruise or a Luxury Coach ride - it gets you there fairly efficiently and nearly always on time. Why not just sit down and look out of the window or read a book instead of swinging a video camera about ? We have all seen a taxi out to runway and a take-off and landing before ... what possesses these nutters to always film it ? If I was cabin crew I would be very annoyed if some anorak was forever pointing his camera at me as I was trying to work ... and depending on the size of the camera it actually could be a safety issue in the event of a sudden stop or turbulence when it could fly across the cabin and hit another passenger - so maybe she was being a bit fussy .
Unfortunately you encountered a bad apple on a power trip. I've flown with Ryanair many times and always found the crew to be pretty decent.
I too have flown Ryanair on many occasions and have never encountered any hostility from cabin crew. Quite the opposite, in fact, they have been attentive and friendly. I can't say I have always had friendly treatment on BA. They did have one or two unpleasant people, but I put it down to long hours or lack of rest. It's a horrible job with horrible hours, and they often have to deal with unpleasant passengers. I am not suggesting that OP was anything but pleasant, btw.
Yes me too, he should fly BA they need the money
Sorry that you had an unpleasant flight. However, your video was great. Love the take off scene and the view through the window. Really miss views like this, being unable to travel due to the pandemic. Thanks for sharing a wonderful video.
Those pilots must have been fired for landing smoothly.
Probably on a long term lease. Maybe Ryan Air had their usual aircraft in for its annual checks.
The usual boring bollocks Crocc. How many air miles have you clocked up on Ryanair?
I've used Ryanair a few times now from Stansted and can't say I've ever had a problem, there's good and bad with any airline, Ryanair in my case has always been on time, staff friendly and tickets prices are very cheap.
I've spoken to quite a few people who thought they were rubbish, I suppose I've been lucky. But there's always the next flight where it could go tits up. Lol
It also goes down to people's expectations. But with Ryanair you shouldn't expect quality owing to the price you pay. It's like sending you steak back in a Wetherspoons because you asked for medium-rare and received a medium cooked one. What were you expecting for less than £10 which includes a alcoholic drink! So only expect Cheap , Cheerful in this repect is the money you have saved.
Best bargains of my lifetime: £10 each way to Brest from Luton and the same to Trieste.
You offered to show the footage and she just wanted to accuse you...I think she was having a bad day but that doesn’t warrant her pointing her finger at you and attacking you.
RYANAIR: "Almost (but not quite) as enjoyable as being mugged!".
They mug off the staff to ahah
At least sometimes you can see the Mugger approaching.....not like this shower of SH1T
Seems like you had a great flight apart from an advice not to fil too much inside. I have flown with Ryanair many times and don't find them anything different from other airlines. In short I have good experience with them:)
Ryanair don’t permit the filming of either it’s cabin crew or other pax onboard. Crew are obliged to offload any passenger who they feel is filming crew members as they could be filming security procedures that crew have onboard and making the security procedures less effective if they become widely available within the public eye. For that reason there is a zero tolerance policy of pax filming crew and the crew will implement this firmly to ensure the whole flight remains safe and secure above anything else. If the crew ask you to refrain from filming you should do it straight away as it could be for any reason that you may be unaware off. Regardless of the situation, the final decision on anything will rest with the Captain who has authority over everything onboard and if the request came from him/her then the crew will impliment it very firmly.
I wonder if the PR department, at Ryan Air, is looking at the comments, the number of views, and the number of subscribers?
Crew have the right to offload a passenger that is filming them. They don't have the right to offload any passenger because they think they are doing something. They don't have the right to threaten anyone with arrest because they have no such authority and they don't have any right to be aggressive towards anyone, insult them in public and point their finger to them. I am sure no airline policy allows these things.
@Michael Murray
Except My Trips wasn't doing either! Not only that the behavior of the FA was unprofessional, unacceptable and because she appeared to be emotionally unstable a potential danger to the passengers and other crew.
love them, flown with them for over 20 years and not one issue or cancelled fight .
everything i see about ryanair is them being asses to passengers, but im glad some areas can keep passengers/pilots happy
If im honest. Its normal practice with most businesses to not allow filming. From a security point of view, you could be filming to look for security holes or things that could be exploited in the future... but you'll probably find you accidentally pointed your camera at a passenger who didn't want to be filmed and said something to Cabin Crew.
low cost airline, low life crew. it fits together so well. I would rather walk than fly ryanair.
Obviously you can continue flying with any airline you wish, it’s your right. I can assure you though I won’t walk and I don’t see why you’re being sarcastic...
Sounds like you won’t fly with Ryanair for some time 😉
Maybe Easyjet and Wizzair will welcome you more often now onboard 😷
@@G.G14 Your choice of course...as long as you are happy to be treated like trash.
HA HA HA HA HA HA HA HA
@@MyTrips_Aviation because I can be sarcastic, you silly person.
I have flown only once with this company, and I promised myself never to benefit from it again.
It doesn't take much time or effort digging around TH-cam or the internet to see that Ryanair is just a successful cattle train. It moves a lot of people cheaply, reliably, but, from pre boarding to boarding and until landing, is not big on frills and they will pick your pocket and take your candy, too.
I scanned several other travel review sites, which also filmed on board including shots of the crew and inside cabin shots, with no complaints from the crew. Like Forest Gump famously said, " Ryanair is like a box of cheap chocolates.
And you had better not cry on one their planes… you will get charged for emotional baggage
What would they say on one of the surprise let's get married videos. Sorry sir you will have to go back to your seat, but..but I was.., sorry sir.. (mind you I hate those public show surprise proposals, as for me it's just look at me showing off & wanting applause, sometimes they even do get turned down, Ha! that'll teach them.
@@nialdean Nice one!
“It moves a lot of people cheaply and reliably” you said it all, those are the only things that should matter on a low cost carrier
Been flying with Ryanair for about 5 years, and I’ve never had any issues with them. Flying to and from krakow airport to Arlanda about 25 times in a year and never a single problem! The best airline ever in my opinion!
Great job to that crew member, threatening a travel journalist when they are reviewing your airline. Not a great plan 😄
that ryanair crew was definitely no thinking when they did because their just making themselves look bad
@@dlgregory35 true
Mate, Ryanair just don’t care! They know what everyone thinks of them, but they know people will still put up with it because they get a very cheap ticket.
I can remember that time before Ryanair was formed, B.A. .. KLM ... Finnair ... Lufthansa ... Aer Lingus .. Air France .... didn't matter, 6, 8, 10 times dearer than now relatively ... you don't have to like them, but you should be grateful and thankful
I don't agree with you. One of the main rules in the business is "The customer is always right". Anyway Ryanair freely chose to serve people with lower fares and this does not give Ryanair permission to be rude with passengers, whose money smells in the same way of passengers of more expensive companies. Respect and good manner are fundamentals in every job (and generally speaking in relationship among people).
@@mariamaggiore9011 certainly good manners are to be welcomed. I'm of the generation that epitomised it as often as possible, and more than we see today, however if you can fly from Helsinki to Dublin for 45 Euro what else can a company do. Charge 450 Euro give more space, a 'meal' and a neck pillow ... the clientele will be more content, journey more pleasurable ... but you always get what you pay for ... 'realism it exists' ... choice is King !!
@@mariamaggiore9011 what an archaic saying. No, the customer is not always right. The customer always deserves to be treated fairly and with dignity and respect, but 'the customer is always right" is a saying that needs to be confined to the 80's.
People whining about how bad ryanair is, yet 25 years ago people seem to have forgotten that airline transport was for the elite and the once a year holiday. Ryanair has brought travel to the millions and made europe accessible to practically everyone by bringing prices so low. I flew dublin to palma last week for 44 euro return. 25 years ago i flew dublin to london for 350 pounds return. And btw, ryanair has practically forced other airlines to drop their prices so the whingers can get decent prices too. It doesn't bother me flying for a couple of hours in a slightly uncomfortable seat to save myself a bit of cash. The whingers should really look up the history of ryanair and the prices of airlines before ryanair before complaining.
true altho this person is complaining abt rude staff, not prices.
Totally disrespectful..even if she was right, she shouldn’t be treating you like this..anyway...great video once again !!!! Keep flying!!!!
@Wehrmacht Dentz I agree she could have handled it better. I understand he didn’t film the crew. But as a crew member it’s not nice to have cameras shoved in your face. Would you like to be filmed without consent while trying to work. My airline had a policy of not being filmed. We were allowed enforce that. I’ve often been asked for pictures & that’s a very different level. As for losing her job? Good God. That’s a bit harsh. It’s a shame the public have such little regard for extremely hard working people & with Ryanair they get so much less benefits than regular airlines. Lose her job? What about her lively hood, family. Really need a little more tolerance to mankind.
@Wehrmacht Dentz I definitely agree she handled it badly. But in her defence I’ve been on those flights in my own time. They don’t get treated very well. Add their working conditions are incredible. I think they maybe have more bad days/incidents than most. It’s not a defence but maybe an explanation. Happy flying!
Agree and γεια
@@tmc941 Sorry, but if the customer is saying that is not true and he's ready to show you the content of the camera, means that he is 100% on the right side... and the crew must give them some excuses for the unjustified charge!!!
@@Grissinen Fair enough. If you had any idea of how they are treated by both the company and the passengers. They pay for their training which you see the result of that. They do not get paid for about 30% of their duty. You check in 2 hours before the flight not paid etc etc.My point was only she should NOT lose a job that she clearly NEEDS cause I do not know any cabin crew that would work under their conditions.
I think if FR stood up for her that's a miracle in itself. It is most likely their policy. I'm guessing she didn't have good English as I have yet to meet one I understand, I am grateful in all my YEARS as crew I never was treated the way FR crew are treated in ONE flight. It is a breech of privacy to check phones. Nor, I would imagine they have the time.
Just have some compassion. I have heard crew who cannot attend funerals for fear of losing their jobs.
Be kind.,
The last time I flew RyanAir about a decade ago, never since, I had bought a sandwich and a drink onto the plane from the secure side of the airport and was told that I couldn't eat my own food on the plane, only that sold on the plane and if I didn't stop I would be arrested. I questioned which Act of Parliament was she relying on and eventually she said it was in the terms and conditions of travel. Now I know this is crazy but I had in fact printed out the terms and conditions of travel. A stupid thing to do as it is not actually good bedtime reading material and effectively reduced my cabin baggage allowance by half its weight but I handed the T&Cs to her and asked her to show me knowing full well that she had probably not read them either. At that point she brought the honcho who again argued the point despite not being able to show me what he was claiming in the T&Cs. Growing more than a little tired of this conversation I eventually told him that he had better put off at the next stop. I don't think to this day he was intelligent enough to realise that the next stop was in fact the destination.
I ate my sandwich and drank the small bottle of wine.
Well done 👏. Wish more people would do the same. I remember O’Reilly saying; ‘ you wouldn’t bring sandwiches into a restaurant, would you? To which the interviewer replied; ‘you’re not a restaurant’.
@@radio-su6lh Yes I remember reading that and it is still funny. The organisation I work for will NOT use Ryanair.
Sorry. I take my stuff onboard. There’s not such policy on Ryanair.
@@radio-su6lh O'Reilly? nuff said!🤣
Usually when someone does that to me, I raise a curse and push it home with two fingers pointed directly at them - they ask what I am doing and I say just putting a curse on you and now pushing it home, so you'd better watch out. That normally shuts them up and they go off and never to trouble me again.
I never fly Ryanair I always fly Jet2 there around the same price maybe abit more expensive but 1000 times better. More friendly and actually give you a cash refund.
I totally agree, Jet2 are one of the best
Jet2 canceled a flight from Portugal last year three times and never refunded my husband's tickets prices. Ryanair issued a full refund for the canceled flight with no problems at all. Аnd so, Jet2 cheated my husband for 150 pounds and refused to return the money, citing unforeseen circumstances. The Question: Why WE should pay for their unforeseen circumstances and ''Big brothers games''?
Jet 2's pre-recoreded announcements get quite annoying during the flight as they are played all the time!
Thanks for the filming, I would rather walk and swim to my destination than fly with that company!!
Just because its cheap doesnt mean its unsafe.. if it was unsafe for european standards they wouldnt be able to fly passengers around becaus there are strict rules on maintenance and on pilots.
LOOK ! people want to get from A to B the cheapest possible way , you go Ryanair , you wanna pay more then fly with another airline! Dont keep whinging about it, just dont use em , I'm going to keep using em, to keep my flight costs down , end of. You pay £300 plus, I ll pay £20, I'm happy with that , you're only on the plane 2 bloody hours ! Go figure , stop moaning ,you moaning whinging bloody poms ! P.S. I'm english
@@davidtomlinson6138 You like being treated with contempt by the boss of the airline you've made very rich? Ok, fill your boots. If you don't have more self respect for yourself than the pitifully low amount of respect the boss of Ryanair has for you as a paying customer, well then I'd say you were a perfect match for each other 😉. He thinks of you as 'cattle', and treats you accordingly.
@@legionnairegonk4425 Its not the passengers that have made Mr O'Leary very rich - he has managed that for himself by running a very successful business with a determination to stick to his way of doing it. If you do not like it then just use an alternative company if you feel that their CEO will be thinking of your comfort and satisfaction as being of prime importance.
why not? it’s one of the safest airlines out there
Only just found your channel, it's great. You should have filmed their food, allegedly that is a potential safety breach.
What food?
@@sandyneedham6499 are you dumb the food they serve
Ryanair is one of the safest in the world.
Millions of people are ok with that and know in advance that it's going to be no frills.
Kudos to you for pressing on with the trip report in the face of such hostility. Thank you for sharing this with us.
You are right for complaining about this fully unacceptabel behaviour in this case! I have been flying with Ryanair for ten years - I must have flown more than a hundred times by now - never have I come across an unfriendly crew of Ryanair. They are usually very professional and friendly!
Okay they must have doped you before boarding, the worst ever airline period...
I rang Ryanair to book a flight.
The woman at the other end said "How many will be flying with you"?
I replied "How the hell should I know?, it's your bloody aeroplane"
I am a Ryanair cabin crew and I need to say:
1. People is always filiming inside the a/c but we ONLY say something if u are filming us or pax. As you may understand I don't want to be in people videos without my consent. If this was not your case, then I can't understand the cabin crew behaviour...
2. The seatbelt sign is on for the whole duration of the flight because of ryanair covid protocols, but you can stand up in the cabin or going the the toilet (we say so couple of times) is not a breach of security
Only flew with Ryanair once,never again,I don't care how cheap they are.
How was your flight with them? Has your flight been recently? Sorry to hear there was an issue.
No way would I fly Ryanair and subject myself to ludicrously self important crew members. Surprised that you anticipated a customer friendly response from Ryanair. Not in their DNA . Other airlines - often cheaper - are available.
This happened to me as well, i flew them once and never again. I was filming out the window for takeoff and shortly after takeoff a female cabin crew came up and said what i am doing is illegal and leaned across the two passenger next to me an put her hand on my camera and pushed it down towards my lap... (even though it was pointing out the window). Very aggressive and very rude. I calmy replied "im sorry i didnt know it was illegal to film out the window and you could have informed me nicely." She shook her head and said "i dont want to see it again" and stormed off. I was left pretty horrified and will never ever fly Ryanair again either ( and i havnt :P )
I Just want to cut Ryanair out of my life.
Can somebody explain to me why they would not want people filming out the window because this just doesn't make any sense to me
@@gardensofthegods they are just Karens
@@gardensofthegods exactly, idk but most of theese stories sound like BS to me
the crew is rude because they earn very few money for very hard schedule . It's a slave job .
im 16 and ive flown on them at least 300 times going back and forth to italy due to holiday home. and ive never had a single problem with them, love the airline. dont care if they're cheap, i use ryanair like a taxi, BECAUSE THEY ARE! a plane is meant to get u from point A-B, simple tbh i dont even interact with the flight attendants now XD
exactly, people expect ryanair to be some first class airline! it provides jobs for young people and get you to your destination on time!
@@joel5671 thanks for helping me prove my point :)
Ryanair simply reflect the boss Michael O'Leary - despicable.
The cabin crew member was correct to tell you that you should not be filming during taxiing and also takeoff, they with landing are considered to be the most dangerous periods of the flight and your undevided attention is required, incase of an unplanned emergency incident and evacuation, not fiddling with your camera, time in evacuation is of the essence, she may have been abrupt but time for her is limited due to taxiing and the need to be in her crew seat for take off. Why can't passengers just do as requested by the crew and not make a song and dance about it, after all you only are required to turn up on time sit on your seat, be served, behave and get off at the other end, is it too much to ask. Please also consider the complaints the crew may get from other passengers about you possibly filming them, people are very touchy about such things after all you don't know if someone is on the flight with someone elses wife for example. If you want to know why the cabin attendant spoke to you then I suggest you apply for the job and go through the 6 weeks training, that way you will understand, or maybe you have tried and failed and are bit frustrated. I say all this as someone who has done the job for over 30 years (not Ryanair)
Firstly I must say I would rather cancel a trip than ever set foot on a Ryan Air plane, there is nothing to like about the airline especially its toxic owner Michael O'Leary and It sounds like the member of cabin crew did not handle the issue well and should have been more diplomatic.
However there is a very fine line between filming yourself and/or your family on the aircraft which is allowed and filming the aircraft, the crew, the flight procedures and other passengers which is not. So I do get why Ryan Air backed their staff member (much as it grates with me to say that).
This is the actual wording of the regulation used by all airlines relating to this:
“Use of still and video cameras, film or digital, is permitted only for recording personal events. Photography or video recording of airline personnel, equipment, or procedures is strictly prohibited.”
If that had been me filming, I would have spoken to a member of the cabin crew when arriving on board and requested permission to film explaining what I was filming and what the film would be used for. That would have avoided any confrontation and may even have allowed for a little more flexibility in what you could film and what you couldn't.
Somehow I cannot agree with the Flight attendants reaction. Nowadays everyone has a cellphone or tablet. And I have seen passengers taking videos or pictures of their flight. Yes we get told to set our phones to the flight mode. But the cameras keep going. But on the other hand, I checked with the Ryanair website. And as a company policy, it states that cameras, video recording devices of any type are strictly prohibited for their theater shows. So if they have the time to mention it for the theater tickets. They should specify that it also applies to the air travel they offer. And not everyone is aware of the company policy. So if it is forbidden to film in the cabin. A more civil way of explaining it would be appreciated. And Ryanair cannot defend that.
So nice of you to complete the review inspite of facing such hostility... Thanks... Will never fly with Ryan.
I have flown many times with Ryanair and some of their crew are really angels. I've seen they being really patient with drunk passengers and never needing to get this escalated. I've flown with national carriers and found their crew very rude (for no reason).
If you fly Ryanair you know the deal. When I flew with them, I have always ticked off ''no'' on any of their offers, seating or boarding etc. and really haven't had any bad surprises, but guess you have to be careful of what you choose and, of course, I have never had my Ryanair flight cancelled, so not sure what would happen on those occasions... But other than that, maybe I just have tougher skin coming from Eastern Europe, rude or no service doesn't really phase me and you're used to inconveniences on every step. And I'm kinda a half chav anyway, because growing up in the East in 90s it was kinda given, so the Ryanair crowd is no surprise too ;D
I mean Ryanair is like communist/Eastern Europe airline, so I feel at home.
Nonsense when you say Ryanair is like a communist/Eastern Europe airline.
Ryanair is the exact opposite, you haven't a clue what you talk about.
LOL so funny ur half chav
@@johnoconnor4623 I think you missed the point. He wasn't talking about free market versus Marxist-Leninist centrally planned economy. He was making a joke about how in communist times nobody expected any kind of customer service. People working in service jobs were quite likely to shout at you or tell you off if they felt like it and people were so used to it that we developed very thick skins.
That's the spirit!
Even though I dont like Ryan Air and its total lack of understanding how to deal with the people they carry, I certainly desaprove and get quite digusted by your silly frustated behaviour , I advise you to see a professional about your frustations, or simply stay home feeling sorry for yourself and just get on with being pathetic, stop, if you can, provoking people who are trying to do a job, good or badly., after working 35 years in the travel busyness, I would say that people like you are not fit to travel let alone make comments on the quality of what others are doing.
I totally understand your frustration. Bad manners are never justified, and they can certainly ruin the whole flight experience. Unfortunately you also see this kind of behaviour even in flag carriers from time to time; I've experienced it too and it is a violent situation. A shame. Thanks for spreading the word and take care! 💪🏽
I've had good experiences with ryanair before, it probably mostly depends on how lucky you are with flight attendants.
as crew myself, we see passengers filming the cabin all the time, and even stick the phone/camera to the window to film the flight. no issues whatsoever, not a safety breach at all. this crew member just wanted to show off with authority. as for telling you that you can be arrested would become inadmissable in any courts as crew cannot decide who gets arrested or not that is down to the police, if they did call the police they would of proberly just let you go.
i work for a different airline than ryanair. sorry for bad spelling and grammer, my keyboard needs replacing
That’s a shame about the incident. I’ve filmed on Ryanair flights for nearly 10 years and they’ve never had an issue. I suppose it depends on what cabin crew you get. Ryanair still shouldn’t have defended them though. 😑
Thing is she accused me in public for something that I didn’t do using incorrect arguments. And that’s a passenger who’s double her age to whom she pointed her finger...
@@MyTrips_Aviation You indicate that "Ryan Air" defended their actions. Who did you contact about this issue?
It's GOT to be the CEO's office, not just the local Ryan Air management at the airport. Go to the very top.
Every airline has a certain complaints procedure and usually a form online - same for Ryanair. I assume complaints are then directed to the right person for investigation and response. I followed their process and therefore I assume the response I have received is the one that represents the airline.
@@MyTrips_Aviation You might be surprised, actually many times those other avenues are in place to keep the top brass from hearing about such things, I urge you to send a registered letter to the office of the CEO (addressed to the CEO by name) and make sure it is "return signature required" so that the CEO secretary will get the letter to him. No way I would settle for such a ridiculous response from other management, they hope that most people won't go the extra mile to let the people that really matter about such things, really she is a potential danger to cabin safety because she sounds emotionally unstable. I would matter of fact state you felt that the safety of the passengers or crew could be compromised due to the FA outbursts. Make sure you mention that you followed their complaint procedure but that the results were not satisfactory and that is why you are contacting the CEO's office.
@@watershed44 my gut impression about the stewardess was that she herself suffers from paranoia and that's why she was hard on you .... she did not want her face to be filmed ... yes could be a dangerous person somehow .
I think the advice about contacting the CEO makes a lot of sense .
Btw , too bad you weren't able to record her voice so people could hear what she was like .... and also you did beautiful photography out the window here
I like Ryanair, and I think, it is good company. I fly with them 15 or 16 years and most of the time it was great. Feel sorry for your bad experience.
Baaaaa....Baaaaaa....Baaaaa...BaaBaa.....Baaaa
Just come back and went to Malta with Ryan Air - fantastic flight and service !!!!
Come now ....Fantastic is a little over the top...'Bearable' or 'Adequate' should suit.
@@gastonlaberge2119 Nope fantastic !!!!
I never had trouble with crew members and I have been flying with Ryanair at least 20 times
Me : Waits for landing
Landing : **Lands smoothly**
Me : OH MA GAWD
yeah that was a shock really...a RyanAir smooth landing? i never thought it possible
@@HellStr82 ikr
nah man its fake, he prob cut that hard touchdown
@@niikolasss6806 ikr bro
That’s exactly the same reason , why I stopped flying at all.., ordinary language at list ,..buying tickets conditions -etc.
yep Ryanair’s service is very rude. My friend told me the service wouldn’t let him have any food, even tho they were giving food to others.
I think your friend lied. Ryanair don't GIVE food to anyone. All items have to he purchased.
There is no way they would refuse to SELL food to any passenger.
@@pauldunn5978 bro my friend was gonna purchase the food.
@@siuol.o.llorrac They refused to sell him food? Thay just doesn't happen. Perhaps alcohol and we all know why people are refused alcohol.
I've seen peole refused alcohol on flights and the cabin crew were damned right to do it.
But food? Why? Seems unlikely.
yeah they refused to sell him food.
1. Ryanair is not the only airline to "prohibit" filming on board. Some airlines in Russia or in Middle East also don't like that.
2. In Aeroflot as an example on short flight "fasten seatbelt" is always on. In Wizz Air and in Qatar Airways cabin crew told me that if you really need to go to the toilet while sign is on, you are free to do so but airline is not responsible for your injuries just in cause.
In overall I like Ryanair for their cheap prices. I always take priority as it is cheaper than check in luggage and allows me to take additionally big Heli Hansen bag (rope helps to trick them about its sizes).
Operated and owned by Ryanair’s subsidary Malta air.
I live Ryan air never had a problem lovely staff
They must see you coming. I have flown with them many times and never had any trouble. Book your flight, eat something before take off, go the loo before boarding, and just sit the for 3 hours. Then you are there. Simple.
And don't forget to check-in online or add bags....the amount of abuse we get on check-in from passengers who have simply not followed procedure....come on folks, it's all there in black and white, in fact I believe Ryanair even bombard you with text/email reminders. But of course, everything is always a check-in agent's fault - even when the passenger turns up at the wrong airport 😂😁
@@adarbs6384 I used online check-in last year for the first time, it's brilliant. I took printed docs just for peace of mind, but never used them. So much faster.
@@kennethdrewary1094 good man, Kenneth 👍👍😁
I stopped using them about 10 years ago. Delays at Standstill Airport, getting airside after arrival 2 hours before departure causing a missed flight, delays in baggage reclaim, because 'the man who carries the bags is tired'. disgraceful behaviour towards a disabled passenger, and finally, destinations that are airfields miles away from the city they claim to be landing at. Well, they have made the proper airlines become more competitive, so it is nice to use those.
My experience with Ryanair was that they always have hard landings, and also I was in Birmingham and I saw on flight tracker a Ryanair plane bound for Bristol Airport it tried to land twice and failed so it went ALL the way to land at Birmingham airport and landed, I bet the passengers was not happy, glad I wasn't one of them
thats called a diversion and is standard practice in commercial aviation lol you cant say 'oh ryanair is shit' when they are doing the safest thing for the passengers and aircraft. 2 go arounds is not normal and a diversion would have been the correct choice
@@conorforreal9697 ok you got a point, but I mean from Bristol to Birmingham is a long way to go
@@Bobslogistics001 realistically, no. while cardiff is only half the distance, a flight diversion to birmingham is about a 10-20 minute endeavour, and a drive between the two is about an hour and a half. a 10-20 minute diversion really isnt that long of a way to go
I remember as well I flew Ryanair a few years back and the flight attendant saw my camera and goes “turn it off, turn it off now immediately sir” and was very rude. He didn’t even say hello upon boarding or anything. He just stood there slouching and leaning against the wall in the galley. Then when they were coming around asking customers if they want to buy anything the same man came along, and the person who I was travelling with had earphones on and couldn’t hear him, so the flight attendant poked him in the back to get his attention. That is illegal to do and we had a good mind to report him. Although once again, I think that was just an unfortunate time we got him, as 99% of Ryanair cabin crew are very good people, who do not deserve to have a colleague like him
He was probably just a Gay having a bad day.
Well she sounds like a delightful person doesn't she? Unfortunately in recent years now I have found with some cabin crew they have no interest in the passengers or communication skills. They just want to chuck your food on your tray and serve drinks as quickly as possible so they can go to the galley and talk and laugh really loudly for as long as possible, we the passenger's are just seen as a nuisance to get rid of as soon as possible. This is my reason for disliking and trying to avoid a certain middle Eastern carrier. I'm sorry this happened to you and want to thank you for your great reviews.
What carrier is that?
@@savinotubeproductions8795 Emirates 😞
Is RyanAir a middle Eastern carrier sweetie?
Sadly Ryanair are not the only airline to have aggresive staff. A number of TH-camrs have met crew who have bad attitudes. I have never flown with Ryanair and I do not plan on using them in the future.
I fly with Rayanair there time at once, first time, last time and newer again.
That’s what if I can I always take EasyJet over Ryanair
Hi! I worked for ryanair as a FA for around 4 years based in Frankfurt. Unfortunately, the company is really strict with filming on board and we are not allowed to appear in videos and also we are supposed to tell to passengers to not film us/cabin/ other passengers. However, there is many ways to say this and is not nice how you were told. Just keep in mind that ryanair does not operate as other airlines and they have "weird" procedures towards filming. Also, since covid started, during the whole flight the seatbelt sign is off so people won't gather in the same spot all at once.
That flight attendant is on a power trip or something, filming passengers or crew isn't a good idea, but you didn't do that and the crew was aggressive with that. I don't understand why she even was on a power trip when she was on a budget airline with minimal training requirements.. My Ryanair experiences we're good, not bad at all.
I live in south east Norway. The nearest airport is Oslo Gardermoen (OSL), the easiest airport to travel to. No Ryanair flights depart or arrive there. Ryanair is flying to and from Torp airport (TRF), which is further away.
Only flew with Ryanair once. I will Never fly with them again. Even the ground staff were rude. I don’t like what they stand for and their “low fares made simple” is an utter joke
Yes,they make up for it with baggage alowance look before you book.
I flew with them myself nearly 2 yrs ago to Benidorm feel betrayed like I should flown Jet2 instead bet milions will book them next Summer. Hope to god Ryanair go out of business the sooner the better or O Leary gets Covid for the way he has treated folk during this pandemic
PS I know a US captain who flew Ryanair in Europe and paid a very low fare and was not fazed at all with their flying skills and safety procedures and he would know.
It's not about flying skills or safety procedures. It's well documented that Ryanair has been safe and reliable. Ryanair is what everybody knows that it is. It's a low cost, no frills, reliable and safe transportation company. In this particular case, a customer, who has made several similar video's of Ryanair flights and not a peep from those flight crews, had a run in with a member of this particular flight crew. He felt wronged, reported it, and the company said screw you.
If that's how Ryanair wants to handle customer complaints, that's their choice, if that's the corporate mentality, so be it, but there sure seems to be a lot of bad press around Ryanair customer service.
www.consumeraffairs.com/travel/ryanair.html
www.tripadvisor.com/Airline_Review-d8729141-Reviews-Ryanair
www.trustpilot.com/review/www.ryanair.com
To a casual observer such as myself and 5 minutes of Google searching, it appears that Ryanair has a corporate attitude problem, which they think they can afford to have. I admit, that I am very much a "less experienced" traveler but reading this stuff, from so many different sources makes my travel provider list a little shorter. As for perceived arrogance, that's like porno, you can't define it but you know it when you see it. Seems like a lot of people have been seeing it lately. Ya'll be safe.
With the airlines bleeding jobs I am sure that she could easily be replaced. No I wouldn't fly that airline no more .
Ryanair get me to my destination, on time usually. I never have much luggage, it suits me fine.
Ryanair CC here.
The moment when CC approached you by talking about safety breach, they were TRUE, you should
read the rules of flying as passenger. Also, seatbelts sign has ABSOLUTELY NOTHING to do with safety breach. 😂 Thank you for not flying with Ryanair (in this case Malta Air), we are very happy that there is -1 Karen on board.
It wasn't the seatbelt sign being on, it was the fact that a px was walking about whilst it was on and the cc did nothing about it.
@@phildane7411 you do understand that is not why the seatbelt signs are on at this time right? it’s for covid so less people would group around, THEY EVEN SAY IT during their PA’s, you should listen or read the terms before flying.
@@phildane7411 They CAN walk to the toilet or stand up if their legs hurts. Seatbelt sign was on due to COVID so people wouldnt go in groups and be near CC.
BULLSHIT!!
the seat belt sign is on all flight to avoid passengers in the middle of the cabin. It´s a new covid 19´s procedure (but it supposed that all airlines do this) from EASA. You can only walk around to the cabin to use the toilet
I flew Air Europa from the US to Tenerife 2 weeks agao and the Captain turned the seat belt sign off within 20nmin of take off and left it off the whole flight until it was time to prep the cabin for landing. I was on a 787 for all flights so they may leave the seat belt sign on when on narrow bodies
I am glad to report that in my 50 years of flying, ZERO flights have been on Ryanair.
Good for you! Good that you have reliable alternatives. Ryanair is the only airline that does direct flight from where I live to where I want to go.
Not to mention there's no other airline that can provide with such cheap tickets. Of course that comes with a cost.
Idk why poeple say what they say, always flew with Ryanair the staff was always incredibly sweet. Once I had a lady sit next to me bc I was panicking. She helped me get throw the flight.
Guess there's good exp and bad in every airline.
You are lucky one - my last trip with Ryanair was ... disaster, I landed at the airport where I did not want to land - winter, zero restaurants, coffee shop - nothing there. Of course, this happens due to the weather conditions at the destination airport - where my daughter was waiting - other airlines did not have any problems with landing. After 2 hours of waiting for bus replacement services, and then 6 hours driving. There was no toilet on the bus. It is not worth mentioning the lack of an offer - glasses of water for exhausted passengers. So NEVER again with Ryanair !!!
At 2:21 you can see someone in the row behind staring straight at you. Might they have said something do you think? In any event, given the fact that almost everyone gets a phone camera out at some point on the flight, the behaviour of the crew member is outrageous. I was recently lectured by a member of Lufthansa crew for photographing the crew and had to explain that I was taking a selfie to send to my daughter. Once I showed her she was okay though. Keep up the good work.
My son bought a Ryanair ticket last week advertised at £9.95 that actually cost £149 when essential extras were added.
Have flown with Ryanair on over 50 return flights in the last 20 years. That's over 100 individual flights. Never had any issues with crew. Some seem more cheerful than others. I could tell some on evening flights nearing the end of their shift are a bit narky. And I don't condone what this attendant said . But the point is Ryanair are cheap and efficient. They get you from A to B without hassle. Like a bus!
If I stopped using an airline because of one relatively minor incident, I would no longer use Easy jet, Jet2, BA,, American , United or Virgin.
If I said " I'm not flying because of this or that happening" I'd be a bit screwed for going to the US unless I go via Amsterdam or Madrid or somewhere and extend my journey by hours!
Keep up the support Paul - nothing about Ryanair is any worse than so many low cost short haul airlines, and the top deck of a BA A380 is not much better.
Flight attendant was right. It's not a secret that filming and taking pics , especially once ur out the terminal heading to ur aircraft isn't allowed. It is a breach. Its ot only Ryanair but this is the regulation
So go and fly with British Airways next time...
10 times of this price...
Your review is low level!!!
If this had happened with British Airways or Lufthansa you would've got support from them.
Ryanair can afford to offer poor customer service as a low-cost airline.
I used to flew with Ryanair more than 20 flights/year, usually between Porto and Dublin, sometimes using UK for connection. I never had a problem with Ryanair because they just fullfil their contract. Thay sign a contract with you when you buy the ticket to fly you from point A to B and you have rules for the luggage. Sometimes I even used slithly oversized luggage and no problem, because it fitted the proper place. You can say what you want about the service, but I know other companies where the service is the same or worst (I mean food, not safety). At least, you can have a decent meal there for 10 euros and the ticket didn't cost me 150 Euro :D
Now I don't fly Ryanair, not because of the airline but, due to my job, I don't need because Ryanair doesn't serve Munich (No... Memmingen is not the same), but if I need to fly Ryanair to go to different places, yes I will. At least I know one thing when I fly Ryanair. The odds to arrive late are very low.
7:33 - 7:38 what are those in the water? wind turbines?
Karens have multiplied to the extent they even end up as cabin grew. On a return flight from Flroida I upgraded and at mealtime was told what I ordered was all gone, I jokingly said, I'll have to complain to Mr.Tui, at which we both laughed and then she came back with a meal and a handful of miniature whisky's. They're not all miseries bless them.
Ryanair doesn't operate in Florida.
@@sick9990101 Well, this happened in Flroida.
@@sick9990101 I'd hardly have complained to Mr. Tui had I been on a Ryanair flight.
@@gily3344 you know what they say, " what happens in Flroida, stays in Flroida"
I'm joking about it cause i do it all the time, freakin dyslexic fingers! ^^
the fish rots from the head, and spreads down all the way to the rude cabin bunny. allow for the possiblity that the cabin bunny was having a tense day,and needed to discharge some angst, and you got it. THink of a pidgeon flying over you and unthinkingly depositing poop. That was it, no more.
Is it true that Ryanair has bad landings
There is a rumour around this but I never had a bad one :)
@@MyTrips_Aviation you are lucky because I had
@@MyTrips_Aviation This belief is like a meme. lol
Mine landing felt like it did a whole 360
@@Ethan-xn1gh oof
She works for Ryanair, the Malta air is another way for Ryanair to get around paying a decent wage to their crew. It allows them to threaten them if they don’t turn up to work because they’re fatigued etc. Also it is a safety breach, you maybe very well be recording security procedures, even if you may not be aware.
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I wish everyone to achieve their goals, fulfill who they are meant to be, & succeed in life! Greetings from Los Angeles.
successful people don't become that way overnight.most people you see as a glance-wealth, a great career, purpose-is the result of hard work and hustle over time. I pray that anyone who reads this will be successful in life..
People who give up in life are people who lose in life, my first experience happens to be a failure but I never gave up cause I knew it was going to work out for me trying continuously, fortunately I'm smiling today by getting involved in investment .
@@johnlighter3730 I have come across so many comments on investment, what is all about it and how it's profitability? please 🙏🙏
@@amarachiokoronkwo1498 Bitcoin is a digitalcurrency which is very valuable in the market recently.
I’ve never flown with them and never will. They could give me the ticket for free and I wouldn’t travel with them. Only reason I would do so is if it was the only way to get home for some unlikely reason.
Well. If I was in a warzone, and the only flight out would be a Rottenair flight, I would take the bus.
BRUH YOU CANT NOT REC IN A PLANE
I can give you a list, as long as your arm, of multiple TH-camRS, who have done just that and also did it preboarding, without any problem. How can that be?
Karen Karen Karen KAREN. Ur not a cop.
They’ve opened routes other airlines would never of entertained which for me personally is great. Going a-b with a light bag, never been easier
Pilot: "This is gonna be a hard landing. And when its to hard: Thanks to fly with Ryanair"
My next flight is going to be my 72cnd flight with Ryanair.
Never an issue with them at all. Please don't judge them for the actions of 1 member of the cabin crew.
Lad they literally chose to defend their staff.
Definitely my last choice of airline...paid a fortune for allocated seating and priority boarding to be in a queue on the boarding tarmac with at least 150 passengers in front who had also paid for this service ...I was hoping Ryanair would have gone under but instead my favoured airline Thomas Cook took the hit....
Your complaint was that people had the same idea as you???
Speaks for it's self, don't it
You were hoping that the Company would have 'gone under' ? What a great thought from you for the thousands of people dependent upon them for a living .... I trust that your employer is secure and will maintain your income for you after the furlough scheme stops paying you to do nothing ! What a waste of space you are.
I flew Thos. Cook from Barbados to London. It was absolutely the worst flight I've ever taken. Everything about it was bad. The aircraft interior, the Cabin Crew, the food. The whole thing was totally disgusting. Not surprised they went under.
Always found Ryan air to be very good a budget airliner it is what it says it is fly with them as much as I can