I absolutely found it useful, informative and entertaining. I always get nervous with transportation systems when I get to a new city and you helped calm my nerves a lot. Thank you.
I’m going on the tram for the first time as a 16 year old and I was so nervous about understanding the map! I didn’t get how you chose which tram to get on but now I do, thank you :)
if there's a station with 2 zones, you use the zone that is closer to the city centre as your start/finish point if you are heading in that direction, or the zone furthest away from the centre if you are travelling away from it. For example, whitefield tram stop borders zones 3/4. if you are heading towards the city centre, your ticket only has to cover zones 1, 2 and 3. if you are heading to bury, then your ticket only needs to cover zone 4. hope this helps
I have only used the tram a couple of times and found this very clear explanation to re cap on how to buy a ticket. I did not know about contactless payment. That is very easy. Thanks for a very well presented video
Thank you so much for this comment. It makes me really happy to know that you enjoyed the video :) The contactless option is nice and easy to use, especially if you are in a hurry :)
I am here on holiday and did not understand the contact free option. I touched in with a credit card on Sunday 20/3. Then purchased a day ticket at the machine. I did not therefore touch out. Will I be charged for both? Thank you for the video.
@@laurengelman6730 I think you may be charged a set amount although I did that in London once, I had another ticket already which I used to get back on the overground train, and was not charged. Hopefully you will only get charged for the day ticket.
Hello, I've just checked and if you tap on but don't tap off, you will pay an "incomplete journey fare" of £4.60, which I unfortunately believe means you may be charged for both. I'd check your bank account though to see if that's the case, and I'm sorry to hear that you had a tricky time with the system.
Thankyou very much for the informative and clear video. I’m planning on using Metrolink soon for a journey to Salford Quays, so this is all new to me, but the video makes it easy to follow and understand
This video is absolutely perfect, thank you for taking the time to make it. It told me everything I wanted to know, in a way that was very easy to understand.
Fantastic! Thanks for doing this. I'll be in Manchester for the marathon in April 2023 and didn't want to confuse my brain too much in advance of the run!
Thanks for the video. Four questions 1-The maximum charge with a contactless card is £4.9 ? I mean, is like London?, that if you do a lot of trips on the same day has a maximum of charge to your credit card. 2-The Metrolink has not names , like "MetroLink A" ó numbers from what i see on the map route. The Trams are associated with the colours of the map? 3-Talking about the "Free Bus" , do i need a card to use that bus or do I simply get on at a bus stop without paying and that's it? 4-From what i see, is cheaper to go to the Airport by train, is that correct? Thanks in advance
Brilliant video and thank you for taking your time out doing this :) A little nervous as it'll be my first time in Manchester and need to use the Tram.
Thank you so much for this video! Massive thumbs up. I have been looking into how to get to Cornbrook and then onto the Trafford Centre and back. Forgive me if I've missed something, but how does the tram know that you have paid? We saw you use a machine to buy tickets, but when you board the tram who / what checks your tickets to make sure you have paid? Can you explain in a little more detail how this part works? I live in a town that doesn't have this kind of transport system. Thanks!
Hello and thank you very much for your comment :) There are ticket inspectors that board the tram to check your tickets/contactless card or device that you've paid with. They can board at any point so it's always a great idea to have your ticket handy incase they ask to see it. I hope this helps :)
I'm in manchester from wales, I've never been on a tram before so I want to go on a tram all around the city centre but not get off if that makes sense. I want to eventually get off at the same stop I got on, so I want to go around in a loop, could someone please advise me how I would do that? 🙏
Great video. I will use contactless on my first tram journey from piccadilly to IWM. Will it be direct or will i need to change trams on the way? Thanks.
Thank you :) if you get the tram from Picaddily, you want to get the blue line towards Eccles. That will take you straight to MediaCityUK, and will take about 25 minutes. Then from there it's a short 6 or 7 minute walk to IWM. Alternatively you could go to the IWM tram stop, but you would need to switch trams at Deansgate-Castlefield and hop onto the red line towards the trafford centre. Hope this helps :)
Hello :) when using the tram, there may be a ticket inspector aboard requesting to see your paper ticket for proof of payment. When tapping in or out with a card or contactless device however, you wont get a paper ticket. I do believe that the ticket inspectors can run a check on the card or contactless device you used, to check that you tapped in correctly. As for buses, you can pay aboard using cash or contactless card, and you will get a reciept for any inspections or returns. There are also many kinds of travel cards that you can use for the buses, so if you're looking for that kind of thing, I would check this website for more details: tfgm.com/tickets-and-passes/where-to-buy-bus-tickets
@@rhi-defined I can confirm that if you tap in with a debit/credit card and ticket inspectors do a check, you give them the card you used and they can put it against their devices and check it's been used to tap in. I always wondered about this until it happened to me.
@@blotski Oh thank you, I use the machines to pay so always have a ticket for proof. I read that was the case, but hadn't experienced it first hand, so thank you for confirming that :)
Great video im from Philadelphia Pennsylvania usa.i hope to fly from there to mancherster.uk and explore the city then take the train to the town of hale and explore that town.it was the home of the other 🇬🇧 singer paul young .from the bands sad cafe\mike and the mechanics.he 😥 died from a heart attack in July of 2000 in his home one evening.he had a wonderful rock music voice take care.
Hello Lewis :) This link shows you which busses are free around the city centre, and where they go to and from: tfgm.com/public-transport/bus/free-bus As for which pass or card to choose, this link will take you to a page where you can put in some information to find the best one for you: tfgm.com/tickets-and-passes I hope this is helpful, and hope you enjoy Manchester :)
Thanks for the video. I have a question. I'm going to travel to Manchester in a few days and I'm going to buy an Adult 7-day anytime travelcard. How do I validate the card before each trip?. I can't find that information. Thanks!!
Hello, I assume if you are buying a 7 day travel card, you can just keep it with you, and show any ticket inspectors that require proof of ticket purchase like you would with a regular ticket :) I hope this is helpful, and I hope you have a lovely time in Manchester.
The 1 day travel card gives you unlimited travel throughout your chosen Metrolink zones. Your ticket must be valid in all zones you travel through. You can travel all day, including peak periods (before 9.30am Monday to Friday), as many times as you want for one day, until the last tram - even if that's after midnight. :)
The Manchester Metro is the worst public transportation system in the whole world. If you want to travel across or within Manchester City Centre then it is easier and quicker to walk. At most stations the arrival display is not visible unless you stand directly underneath it as it is obscured by the roof of the shelter canopies. If there are any engineering works, signage for alternative routes will not exist or be totally confusing. Andy Burnham - any answers to my points?
Hello, I've just been to a link to the terms and conditions to double check for you. I'll put the link below for you so you can have a read through, but I'll also put this here if you wanted to contact TFGM with any queries: Customers who have any queries in relation to the terms and conditions for permitted parking can contact TfGM Customer Services telephone line on 0161 205 2000 or email customer.relations@tfgm.com. The link to the web page is here: tfgm.com/park-and-ride/terms-and-conditions As far as I can tell you just park up and use the tram after purchasing your ticket or tapping on, but best not to exceed any of the parking times. Also it's good to note that some have longer parking times available on the weekend, so that's good to check too :)
If you forget to touch in, you could be charged the contactless standard fare of £45.00. If you forget to touch out, you will be charged the incomplete journey fare of £4.60. I hope this is helpful.
Are they policing it better now? Last time i used the tram getting home from work was back in 2015 there were chavs trying to set light to the seats using a lighter and a aerosol can, plus all the gangs you get hanging around the stops. I'd had enough took driving lessons and eventually got my own transport for work. Absolutely disgusting the trams were, rubbish everywhere graffiti and generally just scruffy. 3rd world system compared with European trams.
I absolutely found it useful, informative and entertaining. I always get nervous with transportation systems when I get to a new city and you helped calm my nerves a lot. Thank you.
Oh I'm the same with new transport systems. Thank you for your kind words, I really hope you enjoy your journeys! X
I’m going on the tram for the first time as a 16 year old and I was so nervous about understanding the map! I didn’t get how you chose which tram to get on but now I do, thank you :)
Aww I'm so glad you found this helpful, thank you so much for your comment and I hope you have a lovely journey 😊
if there's a station with 2 zones, you use the zone that is closer to the city centre as your start/finish point if you are heading in that direction, or the zone furthest away from the centre if you are travelling away from it. For example, whitefield tram stop borders zones 3/4. if you are heading towards the city centre, your ticket only has to cover zones 1, 2 and 3. if you are heading to bury, then your ticket only needs to cover zone 4. hope this helps
Amazing voice proper professional love it ! ❤️ and detailed and easy way to explain perfection
Thank you :D That makes me so happy!
Thank you so much for this easy explanation on how to buy tickets. I'm visiting Manchester this week and needed a bit of help :D
Oh wonderful, I'm so glad you found it helpful :D I also hope you have a lovely time in Manchester! :)
Brilliant video and great, clear voice over too! Always authentic to listen to a voice over in the same accent as the region!
Thank you so much :D
Thanks so much for this. Really professionally done, clear and concise. Well done you 👏🏼
Awww, thank you so much :D
I have only used the tram a couple of times and found this very clear explanation to re cap on how to buy a ticket. I did not know about contactless payment. That is very easy. Thanks for a very well presented video
Thank you so much for this comment. It makes me really happy to know that you enjoyed the video :) The contactless option is nice and easy to use, especially if you are in a hurry :)
I am here on holiday and did not understand the contact free option. I touched in with a credit card on Sunday 20/3. Then purchased a day ticket at the machine. I did not therefore touch out. Will I be charged for both? Thank you for the video.
@@laurengelman6730 I think you may be charged a set amount although I did that in London once, I had another ticket already which I used to get back on the overground train, and was not charged. Hopefully you will only get charged for the day ticket.
Hello, I've just checked and if you tap on but don't tap off, you will pay an "incomplete journey fare" of £4.60, which I unfortunately believe means you may be charged for both. I'd check your bank account though to see if that's the case, and I'm sorry to hear that you had a tricky time with the system.
@@rhi-defined Thank you. I appreciate your reply and the info.
Thankyou very much for the informative and clear video. I’m planning on using Metrolink soon for a journey to Salford Quays, so this is all new to me, but the video makes it easy to follow and understand
Oh I am so glad that you have found it helpful! Salford Quays is lovely, so I hope you have a really great time, and a nice smooth journey there :)
Awesome video. I'd he heading there in a few weeks and I find this very informative.
Appreciate this overview! Visiting in a few weeks. Greetings from U.S.!
I hope you enjoy your visit 😊
This video is absolutely perfect, thank you for taking the time to make it. It told me everything I wanted to know, in a way that was very easy to understand.
Aww thank you so much! I'm so glad it was helpful and thank you so much for leaving such a lovely comment.
Fantastic! Thanks for doing this. I'll be in Manchester for the marathon in April 2023 and didn't want to confuse my brain too much in advance of the run!
Aww thank you! Good luck with the marathon :D
really useful guide. nice to know in advance how to work the ticket machines, i'd feel awkward with a large queue behind me, with me fumbling about .
I'm so glad you found it helpful :D
Very helpful and a soothing voice 🙏 thanks a lot
Thank you so much 😁
This video is exactly what I've been looking for
Thank you so much
I'm so glad! Thank you :)
The M5000 trams that were built by Bombardier are amazing trams used on Manchester Metrolink. Very nice trams in Greater Manchester.
They are nowhere near as good as the original trams. And the colour scheme is terrible.
Thanks for the video. Four questions
1-The maximum charge with a contactless card is £4.9 ? I mean, is like London?, that if you do a lot of trips on the same day has a maximum of charge to your credit card.
2-The Metrolink has not names , like "MetroLink A" ó numbers from what i see on the map route. The Trams are associated with the colours of the map?
3-Talking about the "Free Bus" , do i need a card to use that bus or do I simply get on at a bus stop without paying and that's it?
4-From what i see, is cheaper to go to the Airport by train, is that correct?
Thanks in advance
Brilliant video and thank you for taking your time out doing this :) A little nervous as it'll be my first time in Manchester and need to use the Tram.
Aww thank you so much! Once you get on it, it all becomes very clear and easy :) I hope you have a lovely time in Manchester :D
Very well put together, you could do professional voice overs with that voice
Thank you so much! I felt like a voice over person in this one haha :D
Great video, many thanks
Thank you very much :)
Very nice and beautiful 😍❤️👌👌
A very clear explaination thank you : )
Thank you, I'm really glad you found it helpful! :)
Thank You Very Much For This Very informative Video .
Crystal clear! Thanks a lot!!!
Thank you so much :D
this is so helpful and well-made!! thank you!!! :)
Oh, thank you so much! I'm so glad you found it helpful :D
Excellent, helpful video Thank you
Thanks verey helpful video
You're most welcome, thank you for your comment :)
Thank you so much for this video! Massive thumbs up. I have been looking into how to get to Cornbrook and then onto the Trafford Centre and back. Forgive me if I've missed something, but how does the tram know that you have paid? We saw you use a machine to buy tickets, but when you board the tram who / what checks your tickets to make sure you have paid? Can you explain in a little more detail how this part works? I live in a town that doesn't have this kind of transport system. Thanks!
Hello and thank you very much for your comment :) There are ticket inspectors that board the tram to check your tickets/contactless card or device that you've paid with. They can board at any point so it's always a great idea to have your ticket handy incase they ask to see it. I hope this helps :)
@@rhi-defined Thank you so much for that. I want to be fully aware of everything before I use a new and unfamiliar transport system.
@@burnleytraveller4556 You're most welcome :) I too like to be sure about unfamiliar transport systems before using them :)
Can you use a 16-25 railcard with these ticket machines?
Excellent instructions . Thank you . 👍
Oh, thank you so much :D
very helpful and clear. thank you
Thank you so much :)
I'm in manchester from wales, I've never been on a tram before so I want to go on a tram all around the city centre but not get off if that makes sense. I want to eventually get off at the same stop I got on, so I want to go around in a loop, could someone please advise me how I would do that? 🙏
Thank you so much for this video :)
You are most welcome! :)
Just wondering how I would select zones 3 and 4 as there was no option for it on the screen ?
Great video. I will use contactless on my first tram journey from piccadilly to IWM. Will it be direct or will i need to change trams on the way? Thanks.
Thank you :) if you get the tram from Picaddily, you want to get the blue line towards Eccles. That will take you straight to MediaCityUK, and will take about 25 minutes. Then from there it's a short 6 or 7 minute walk to IWM. Alternatively you could go to the IWM tram stop, but you would need to switch trams at Deansgate-Castlefield and hop onto the red line towards the trafford centre. Hope this helps :)
Is there an app to plan trips?
Thank you so much!
It seems the ticketing system runs on trust, is there a person on board to check them or a gate you must enter?
Hello, there are people that board the tram to either check your tickets, or validate a different method of payment. I hope this is helpful :)
What's the difference between single and daily ?
Do we need to validate a ticket when using tram or bus...?
Hello :) when using the tram, there may be a ticket inspector aboard requesting to see your paper ticket for proof of payment. When tapping in or out with a card or contactless device however, you wont get a paper ticket. I do believe that the ticket inspectors can run a check on the card or contactless device you used, to check that you tapped in correctly. As for buses, you can pay aboard using cash or contactless card, and you will get a reciept for any inspections or returns. There are also many kinds of travel cards that you can use for the buses, so if you're looking for that kind of thing, I would check this website for more details: tfgm.com/tickets-and-passes/where-to-buy-bus-tickets
No, once you buy your ticket it is valid from the time of purchase. You don't need to stamp it in a machine or anything like that.
@@rhi-defined I can confirm that if you tap in with a debit/credit card and ticket inspectors do a check, you give them the card you used and they can put it against their devices and check it's been used to tap in. I always wondered about this until it happened to me.
@@blotski Oh thank you, I use the machines to pay so always have a ticket for proof. I read that was the case, but hadn't experienced it first hand, so thank you for confirming that :)
I was trying to ‘touch in’ my paper ticket 😭😂😭
If you get one from broadeath to alty how many zones is it?
Great video im from Philadelphia Pennsylvania usa.i hope to fly from there to mancherster.uk and explore the city then take the train to the town of hale and explore that town.it was the home of the other 🇬🇧 singer paul young .from the bands sad cafe\mike and the mechanics.he 😥 died from a heart attack in July of 2000 in his home one evening.he had a wonderful rock music voice take care.
Thank you :) Oh that sounds great. I've never been to Hale but I've heard it's nice so I hope you have a lovely time there :)
Thanks i hope to visit hale someday soon its on the mid Cheshire line between manchester to chester. Its the next stop after Altrincham.
Do they even check the tickets?
Thank you.
Hi Rhi,
I will be traveling to Manchester in July, may I know which public transport is free and which card should I get.
Regards,
Lewis
Hello Lewis :)
This link shows you which busses are free around the city centre, and where they go to and from: tfgm.com/public-transport/bus/free-bus
As for which pass or card to choose, this link will take you to a page where you can put in some information to find the best one for you: tfgm.com/tickets-and-passes
I hope this is helpful, and hope you enjoy Manchester :)
It seems to me the contactless tap-in / tap-out system is the most convenient method ... why wouldn't folk use this method ?
Thanks for the video. I have a question. I'm going to travel to Manchester in a few days and I'm going to buy an Adult 7-day anytime travelcard. How do I validate the card before each trip?. I can't find that information. Thanks!!
Hello, I assume if you are buying a 7 day travel card, you can just keep it with you, and show any ticket inspectors that require proof of ticket purchase like you would with a regular ticket :) I hope this is helpful, and I hope you have a lovely time in Manchester.
Thanks a lot!!@@rhi-defined
I did not know you just kept the ticket, I thought a machine just consumes it at the end of a journey like in The tube
Can you make videos on how to do appeal
Isn't it much much more difficult to walk, drive or use buses where you don't know the stops and the route
if I get a 1 day travel card, can I still use that card for multiple routes?
The 1 day travel card gives you unlimited travel throughout your chosen Metrolink zones. Your ticket must be valid in all zones you travel through. You can travel all day, including peak periods (before 9.30am Monday to Friday), as many times as you want for one day, until the last tram - even if that's after midnight. :)
The Manchester Metro is the worst public transportation system in the whole world. If you want to travel across or within Manchester City Centre then it is easier and quicker to walk. At most stations the arrival display is not visible unless you stand directly underneath it as it is obscured by the roof of the shelter canopies. If there are any engineering works, signage for alternative routes will not exist or be totally confusing. Andy Burnham - any answers to my points?
What if you are parking at a park and ride? Is there any proof to show?
Hello, I've just been to a link to the terms and conditions to double check for you. I'll put the link below for you so you can have a read through, but I'll also put this here if you wanted to contact TFGM with any queries: Customers who have any queries in relation to the terms and conditions for permitted parking can contact TfGM Customer Services telephone line on 0161 205 2000 or email customer.relations@tfgm.com.
The link to the web page is here: tfgm.com/park-and-ride/terms-and-conditions
As far as I can tell you just park up and use the tram after purchasing your ticket or tapping on, but best not to exceed any of the parking times. Also it's good to note that some have longer parking times available on the weekend, so that's good to check too :)
What if i forget to touch in and out?
If you forget to touch in, you could be charged the contactless standard fare of £45.00. If you forget to touch out, you will be charged the incomplete journey fare of £4.60. I hope this is helpful.
Are they policing it better now? Last time i used the tram getting home from work was back in 2015 there were chavs trying to set light to the seats using a lighter and a aerosol can, plus all the gangs you get hanging around the stops. I'd had enough took driving lessons and eventually got my own transport for work. Absolutely disgusting the trams were, rubbish everywhere graffiti and generally just scruffy. 3rd world system compared with European trams.
Metrolink YEAH!!!!!!, lets fucking have it. Yes I R kid. YEAH METROLINK!!!!
nah
I use the metrolink every day. Why am I watching this?
@its me no
Great Video.... Clear, eloquent and precise....💪🏼💪🏼💪🏼💪🏼💪🏼🩷🩷🩷