The detect pro docking depends on the base being in the exact same place it was when you mapped the room. You can see at 3:16 in the video the dock is in a different location, a few inches to the right of where it is when it tried to dock at the end of the cleaning. At the end, the robot lines up a few inches too far to the right. This is the problem. Move the dock to the same position when you did the initial mapping and it will dock every time. I moved mine a few inches thinking it wouldn’t matter and had the same failure to dock as you. I moved it back and it docks every time.
I've had my detect Pro for 2 weeks now and I absolutely love it. I call it my hair cleaner because of my furry animal zoo and it does an amazing job keeping up with all the shedding including the one room I have Carpet Inn
As you can see from your own video, the brush isn’t supposed to work on carpet….it wouldn’t do anything and would stress out the small motor for no reason and so the robot is sensing this and stops the brush…but when it gets back on the hard floor is starts working again. This is purposeful and a smart feature.
Additionally, my much older shark auto empty came with a Matt for putting the dock on carpet. Not sure if the new ones do but it won’t dock efficiently on carpet without one.
Maybe you could try putting both the docks in hard floor. If you put one in carpet and other in hard floor, the docking maybe will be more difficult for the one in the carpet.
love our shark docks every time with no issues. I can not disagree more with you it has been the best robot vac we have had and we have had many from 1200-dollar ones to cheap 400-dollar ones.
After trying both of these robot vacuums in the video would you recommend the Shark AI ULTRA Robot over both?? I watched that review you posted 9 months ago.
I have the Matrix one , i actually like it but i have it set for a specific time daily which it does but the 5 1-2 hours later it will start running again ? Maybe my home is to big to do the whole house at one time ? Can’t seem to find the answer, Thanks
you have the setting resume turned on, when it can not finish the job it will go back and charge then it will pick up where it left off. you can turn that off in the settings.
How was the phone app setup ? Do these 2 models need to disable 5GHz antenna on the router? Does it need firewall hole be poked in the router config ? Can it avoid pieces of furniture like armchair table stand with metal frame at the floor base of 2" height? Does it support google home voice control?
So the mapping still hasn't approved in the detect version. It's still like the AI in matrix map with that type of vacuum that has the front sensor and the laser. I would expect better mapping because it's got two sensors now. It's relying on and not just the lidar but apparently not. These maps on these sharks look like kids drew the map and then you get the hit and miss either. It's going to add a wall where the wall's supposed to be or it's not going to add a wall there. So you got to figure out. Is that the pantry or the living room?
Both of mine, sometimes have Trouble docking. No idea why. They’ve been fine recently though. I am waiting for the price to come down on the Roomba. Once that happens, I’ll be going with those.
Wish I would have seen this before I bought these. My first one died within a month of use, shark replaced it twice. Then 6. Months later the 3rd one died and they don’t have the part. So in 1 year, 3 have died and I’m stuck with a big giant piece of junk.
I had a question about the AI in these models. Not sure if you actually mentioned this elsewhere but how long have you ran the vacuum, I'm assuming the detection and all that would get better the more you use it? idk. just curious
Would you manually vacuum your house with fake dog poop and coffee cups on the floor? Why would you expect a robot vacuum to do that? Before vacuuming, I always pick up things .
I think the point of these is that you can schedule them to vacuum and not have to be there when they do their job. Therefore it’s kind of important that they are able to avoid certain things and not get stuck, damage themselves, or make a big mess. If you have to babysit them it kind of defeats part of their appeal.
I have a Shark Detect Pro and it is the best so far. Very reliable. I have a Dreame and it is second rate compared to shark. Irobot of mine is also a sub level compared to the shark. You just lack knowledge.
Shark's robot vacuums are so far behind the competition it's crazy. Always being rushed out with new names/branding/marketing speak but barely any innovation in regard to the stuff people care about. No one cares about a scent cartridge. People care about object detection!
I think you hit the nail on the head. They care more about marketing and selling than the quality of their products. That should show you what type of company they are. I would avoid most shark products if possible.
TBF, most of the time their products are on sale and cost far less than others. If say the Roborock Q5+ and the Shark AI Ultra are the same price, then without a question the Roborock is the better choice. But when with sales a lot of those Shark Vacums become more of budget options. As well, not everyone cares and needs all the features other vacuums come with so a Shark robot can be a solid option if you get it at that lower price and it matches what you need. Hell, some people are just fine with a robot that just bumps around the room so it all depends on what your needs are.
Every other testing I have seen on the SHARK MATRIX has said it's junk.. and sooo not worth the money.. We need to see some good tests where NOT every link for it is to AMAZON for kickbacks....
Shark vacuums are horrible in general. Their upright cyclonic action is a joke, filters clog and causes strain on the motor. They also cannot make a good robot other than the AI Ultra. Also, let me mention that Shark’s customer service is a joke.
The detect pro docking depends on the base being in the exact same place it was when you mapped the room. You can see at 3:16 in the video the dock is in a different location, a few inches to the right of where it is when it tried to dock at the end of the cleaning. At the end, the robot lines up a few inches too far to the right. This is the problem. Move the dock to the same position when you did the initial mapping and it will dock every time. I moved mine a few inches thinking it wouldn’t matter and had the same failure to dock as you. I moved it back and it docks every time.
I've had my detect Pro for 2 weeks now and I absolutely love it. I call it my hair cleaner because of my furry animal zoo and it does an amazing job keeping up with all the shedding including the one room I have Carpet Inn
That is awesome! I am staring to like it more and more. I was pretty rough on them at first, So I am glad its working out for you.
They dock better on hard floors. Keep in mind the huge improvements they've made in the last few years. Great technology.
As you can see from your own video, the brush isn’t supposed to work on carpet….it wouldn’t do anything and would stress out the small motor for no reason and so the robot is sensing this and stops the brush…but when it gets back on the hard floor is starts working again. This is purposeful and a smart feature.
Additionally, my much older shark auto empty came with a Matt for putting the dock on carpet. Not sure if the new ones do but it won’t dock efficiently on carpet without one.
Maybe you could try putting both the docks in hard floor. If you put one in carpet and other in hard floor, the docking maybe will be more difficult for the one in the carpet.
love our shark docks every time with no issues. I can not disagree more with you it has been the best robot vac we have had and we have had many from 1200-dollar ones to cheap 400-dollar ones.
What about the sound, my dog hates the regular vacuum and hides- do you think they are a lot quieter?
I hate say it, but they both sound like thrashing machines. My Roborock S6 Pure all you hear is the vacuum
After trying both of these robot vacuums in the video would you recommend the Shark AI ULTRA Robot over both?? I watched that review you posted 9 months ago.
yes ai ultra is ok
Love the AI. Does a great job.
I have the Matrix one , i actually like it but i have it set for a specific time daily which it does but the 5 1-2 hours later it will start running again ? Maybe my home is to big to do the whole house at one time ? Can’t seem to find the answer, Thanks
you have the setting resume turned on, when it can not finish the job it will go back and charge then it will pick up where it left off. you can turn that off in the settings.
Were you able to figure out how to map multiple floors? Thanks!
Are the vacuum dirt canisters interchangeable on the robots or docks?
No
Is there supposed to be a light on the front? The advertisements showed one, but mine doesn't light.
How was the phone app setup ? Do these 2 models need to disable 5GHz antenna on the router? Does it need firewall hole be poked in the router config ? Can it avoid pieces of furniture like armchair table stand with metal frame at the floor base of 2" height? Does it support google home voice control?
I have a shark matrix. With laminated floors. I never had a problem. Carpet seems to make it harder to move.
So the mapping still hasn't approved in the detect version. It's still like the AI in matrix map with that type of vacuum that has the front sensor and the laser. I would expect better mapping because it's got two sensors now. It's relying on and not just the lidar but apparently not. These maps on these sharks look like kids drew the map and then you get the hit and miss either. It's going to add a wall where the wall's supposed to be or it's not going to add a wall there. So you got to figure out. Is that the pantry or the living room?
Both of mine, sometimes have Trouble docking. No idea why. They’ve been fine recently though. I am waiting for the price to come down on the Roomba. Once that happens, I’ll be going with those.
Wish I would have seen this before I bought these. My first one died within a month of use, shark replaced it twice. Then 6. Months later the 3rd one died and they don’t have the part. So in 1 year, 3 have died and I’m stuck with a big giant piece of junk.
I had a question about the AI in these models. Not sure if you actually mentioned this elsewhere but how long have you ran the vacuum, I'm assuming the detection and all that would get better the more you use it? idk. just curious
Seems like it would be fine if you don't have dog pooping in your house ?
Lol that makes to much sense!
Carpet floor is harder to dock.
Hard floor is easier for the robot to dock.
Would you manually vacuum your house with fake dog poop and coffee cups on the floor? Why would you expect a robot vacuum to do that? Before vacuuming, I always pick up things .
I think the point of these is that you can schedule them to vacuum and not have to be there when they do their job. Therefore it’s kind of important that they are able to avoid certain things and not get stuck, damage themselves, or make a big mess. If you have to babysit them it kind of defeats part of their appeal.
I just watched your video and I must agree with what it must detect… Mine had a mouse trapped into error 2 code
I have a Shark Detect Pro and it is the best so far. Very reliable. I have a Dreame and it is second rate compared to shark. Irobot of mine is also a sub level compared to the shark. You just lack knowledge.
Shark's robot vacuums are so far behind the competition it's crazy. Always being rushed out with new names/branding/marketing speak but barely any innovation in regard to the stuff people care about. No one cares about a scent cartridge. People care about object detection!
I think you hit the nail on the head. They care more about marketing and selling than the quality of their products. That should show you what type of company they are. I would avoid most shark products if possible.
TBF, most of the time their products are on sale and cost far less than others. If say the Roborock Q5+ and the Shark AI Ultra are the same price, then without a question the Roborock is the better choice. But when with sales a lot of those Shark Vacums become more of budget options. As well, not everyone cares and needs all the features other vacuums come with so a Shark robot can be a solid option if you get it at that lower price and it matches what you need. Hell, some people are just fine with a robot that just bumps around the room so it all depends on what your needs are.
@@BrowncoatfulYou're speaking facts.
I was looking to buy my first robo vacuum and was going to get a shark until I read your comment. Is there one you’d recommend for $250-350? Cheers
Looking forward to the review with real dog poop!
Seems like it’s having a hard time with brown carpet and the brown fecal matter.
Every other testing I have seen on the SHARK MATRIX has said it's junk.. and sooo not worth the money.. We need to see some good tests where NOT every link for it is to AMAZON for kickbacks....
I didn't like it, it doesn't clean well, it has only one brush and it makes a lot of noise. Too big!! Shark Matrix
I have the matrix
Kupa psia i błąd numer 7 .
Robot do wyrzucenia. Serwis nie naprawia błędów numer 7
Shark vacuums are horrible in general. Their upright cyclonic action is a joke, filters clog and causes strain on the motor. They also cannot make a good robot other than the AI Ultra.
Also, let me mention that Shark’s customer service is a joke.
Lol!