I have topped up my e-wallet and have sufficient funds, but the option to confirm the purchase is still not available. The button says just says 'save configuration' at the bottom of the screen. When will I be able to confirm the purchase?
This is the message notification I received: This package configuration will be saved and ready for you to purchase once reservations are made available. Note: custom flights flights will not be saved as prices could be changed once reservations are made available. Make sure to top up your wallet with sufficient funds.
Salemou Alaykom, I chose the package Z5000. It has not a standard flight. So my first question, will this package have a standard flight? My second question, If I configure a flight, i can not choose a different airport for outward flight and return flights, How can I do this? My third question, The price of the configured flight can change when I book the package? Jazakom Allahou khayr
Assalamualaikum . I am flying from dxb to jeddah. When i select custom flights some ksa flights say no baggage and they are significantly cheaper. Is there an option later on to pay for baggage ? Any idea on what that would cost ? Or are we safer just going with the more expensive flights that have baggage included
May Allah bless you for this vital information. I have a dilemma; the package that I selected does not have Service Provider Flights, so I have to select custom flight. What do you advise I do? Thank you.
Ameen. We expect most packages to add service provider flights, if not custom flight would be the option. Alternatively also explore other packages and see a list of your favorite top 5 or so
@@HouseOfDeen JazakhAllah Khayran for answering all of our questions so far, thank you for being patient, I know we must be asking so many things. Alhamdulillah you have always replied fast and I truly appreciate it :) As for this question, it looks like the message went away. It appeared when I picked just one package. I’m not sure what it was for.
My wife’s last name is too long it does not fit in the box as she has two last names on n her passport . What can I do as they keep rejecting my verification
Atleast around 130000 saudi riyal depending on your preference of the package. Once u purchase your preferred package you can refund the amount that is left in the ewallet.
assalamualaikum, sir they said after we booked the package we have 3 days to make a full payment (if our e-wallet has not enough amount), is it correct?
Assalamualaikum wa rahmatallahi wa barakatu. I saved a package with a group flight that lands 8th of june but the first night of medinah hotel is june 7th is that normal?
Assalamalikum Br. I am trying to configure package , but after i press the [ NEXT] it shows [one or more applicant is not final approved] . Do you know why? and how to fix it, Jazak Allah
What I found out is that there are several security levels with the fraud department. In my case, they unblocked one security level, but then other security levels remain. Make sure that they have unblocked all security levels.
I live in New York, I did top my ِE-wallet with a credit card that has No foreign transaction fee, do you think that my bank will charge me a fee or take 3% as a fee from the money because I didn’t purchase a product but paid money to a digital located outside the US ?
Salam I have a question suppose my tentative package price is 130000 sar for two people do I have to upload full amount on e wallet right now or I have already activated my e wallets with two credit cards
Assalamualikum, Brother we wanna buy hajj packages but it gives us the message "Packages will be released gradually! You may choose from the available packages or visit the platform regularly for additional packages until the country's quota is fulfilled." and we cannot see the packages. Please help us.
You can pay with credit and bank transfer but it will be Saudi riyaal Nusuk Hajj 2024 - E-Wallet Top up and Package Category - Step 5 and 6 - Step by Step Walkthrough th-cam.com/video/FQhYaPkzIbg/w-d-xo.html
Salam aleikom, I have topped up my e-wallet with to much money ( from Europe it is a lot cheaper), can I use it as a debet card? Will Nussuk return me the money that is left in the E-wallet? Thank you.
وعليكم السلام ورحمة الله وبركاته You can only use it to buy packages. Extra money will be refunded (1.5% processing fee) they haven’t published when and how to request it
Assalaamualaikum. First of all, thank you for the very helpful info you are providing. May Allah reward you for doing this. I wanted to get clarification on a couple of items regarding custom flights and the support available on the Rawaf Mina packages. There are (yet) zero packaged flights available from The Netherlands and by the looks of it, I will have to book a custom flight. Almosafir doesn't allow you to choose different airports for flying into and out of KSA. For example, I cannot choose to fly to Medinah and then fly out of Jeddah so my assumptions with choosing custom flights are: 1. As I have chosen a custom flight, I will have to make my own arrangements to get from the airport to my hotel. 2. As my flying-in and flying-out choice is Medinah, I will have to make my own arrangements to get from Makkah to Medinah at the end of Hajj to catch my return flight to The Netherlands. I would appreciate it if you could get back to me on this. Thanks
وعليكم السلام ورحمة الله وبركاته Service providers should take responsibility to arrange from airport to hotel and hotel go back even for custom flights
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Assalamualiakum. Just an FYI WhatsApp group is full and not allowing new members to join.
BarakAllah feekum
Salam, So important informations. Jazak Allahu Khairan for all helps.
وإياك
Thank you 🙏🏾
Please share the link to join the group chat, Jazak Allah
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
I have topped up my e-wallet and have sufficient funds, but the option to confirm the purchase is still not available. The button says just says 'save configuration' at the bottom of the screen. When will I be able to confirm the purchase?
This is the message notification I received: This package configuration will be saved and ready for you to purchase once reservations are made available.
Note: custom flights flights will not be saved as prices could be changed once reservations are made available.
Make sure to top up your wallet with sufficient funds.
It’s not open for purchase yet. So you can only save for now
Sorry with my question u forgot to say jazakallahu wa khayur. May allah bless all the admins for the TH-cam videos and this chat.
وإياك
Ameen
Salemou Alaykom, I chose the package Z5000. It has not a standard flight. So my first question, will this package have a standard flight? My second question, If I configure a flight, i can not choose a different airport for outward flight and return flights, How can I do this? My third question, The price of the configured flight can change when I book the package? Jazakom Allahou khayr
It's still not purchasing options yet?
No
Does the package end date the date of return or is it the last night so I can reserve a flight in the next morning
It’s the checkout date from hotel.
Jazakum Allah Khayran. Very helpful details and advice.
وإياك
I booked my package and everything. Should I load the wallet now or later on?
Do you mean you added to the cart?
It’s not booked until you pay for it. Yes load it now.
When will i be able to purchase it?
If you didn’t purchase it during second round, have to wait and see if there is third round
Do you know when we can pay for packages?
Not published by nusuk. We are expecting them to release it before Ramadan
السلام عليكم ورحمة الله وبركاته
Can I book my packages now or its too early?
وعليكم السلام ورحمة الله وبركاته
It’s only open for view and adding to cart right now. You can’t purchase yet
In a shared double room can me and my husband stay in that room?
Yes if you both book double: you can work with your guide to be in the same room
Can we book now or booking is not started yet ?
Booking not started
Assalamualaikum . I am flying from dxb to jeddah. When i select custom flights some ksa flights say no baggage and they are significantly cheaper. Is there an option later on to pay for baggage ? Any idea on what that would cost ? Or are we safer just going with the more expensive flights that have baggage included
You can check baggage policy on the airline website. Typically it is expensive depending on how many bags you intended to check in
May Allah bless you for this vital information. I have a dilemma; the package that I selected does not have Service Provider Flights, so I have to select custom flight. What do you advise I do? Thank you.
Ameen.
We expect most packages to add service provider flights, if not custom flight would be the option.
Alternatively also explore other packages and see a list of your favorite top 5 or so
Can I book a flight from Aberdeen to Jeddah, but get on board the flight at Manchester Airport, if it is travelling via Manchester?
Typically if you miss the first leg of flight the second leg gets cancelled too.
Assalamualaikum, the preferred package shows a red message saying “reason for rejection”, what does this mean?
وعليكم السلام ورحمة الله وبركاته
Do you already have a package in cart and trying to add another?
@@HouseOfDeen JazakhAllah Khayran for answering all of our questions so far, thank you for being patient, I know we must be asking so many things. Alhamdulillah you have always replied fast and I truly appreciate it :)
As for this question, it looks like the message went away. It appeared when I picked just one package. I’m not sure what it was for.
My wife’s last name is too long it does not fit in the box as she has two last names on n her passport . What can I do as they keep rejecting my verification
How much $$$ I should top up for two person ? Minimum
Atleast around 130000 saudi riyal depending on your preference of the package. Once u purchase your preferred package you can refund the amount that is left in the ewallet.
Depends on the package you want. Add the package into cart select occupancy, flight and then you will have a good idea
assalamualaikum if the package is listed for 15 days ending on jun 25, can we book an early return flight for jun 23 or jun 22? Jazak Allahu Khairan
وعليكم السلام ورحمة الله وبركاته
Yes if you have early return flight that’s fine.
وإياك
Assalamualykum. Will the packages that don’t have group flights be given it at a later time? Or should I pick another package?
وعليكم السلام ورحمة الله وبركاته
Yes we expecting them to be loaded
If group flights don’t work for you then you can go for custom flights
I can't book a package, are they available or do I have to get my ewallet fully funded? also can I use two credit cards for payment?
You do have to fund the wallet to buy it.
It’s not open to buy yet. But load wallet and be ready
@@HouseOfDeen salamalikum, are packages grayed out because my wallet is empty?
I thought bed is supposed to be included? Why being charged extra separate for bed?
The starting prices typically include quad occupancy for one person.
@@HouseOfDeen oh ok, JazakhAllah Khayran. I thought when package says hotel include it also means bed include. Do you know why they charge separately?
assalamualaikum, sir they said after we booked the package we have 3 days to make a full payment (if our e-wallet has not enough amount), is it correct?
wa 3alykoum asalam, is it for you possible to book en pay allready? i'm still waiting i live in europe and you?
Our understanding is that complete amount needs to be in wallet to purchase and block the package for you
Assalamualaikum wa rahmatallahi wa barakatu. I saved a package with a group flight that lands 8th of june but the first night of medinah hotel is june 7th is that normal?
وعليكم السلام ورحمة الله وبركاته
Check there should be other options in the package that land on the first night.
Assalamalikum Br. I am trying to configure package , but after i press the [ NEXT] it shows [one or more applicant is not final approved] . Do you know why? and how to fix it, Jazak Allah
وعليكم السلام ورحمة الله وبركاته
Are the profiles of all people in nusuk family approved?
@@HouseOfDeen Family member information has not been added yet
I'm the only me going to Hachi. Can I apply?
Is your profile verified?
What I found out is that there are several security levels with the fraud department. In my case, they unblocked one security level, but then other security levels remain. Make sure that they have unblocked all security levels.
May Allah bless you all. It's super confusing, but your coverage helps a lot.
I live in New York, I did top my ِE-wallet with a credit card that has No foreign transaction fee, do you think that my bank will charge me a fee or take 3% as a fee from the money because I didn’t purchase a product but paid money to a digital located outside the US ?
You can check your credit card online to see if they charged anything else
@HouseOfDeen the fees doesn't show right away, it appear in statement activity after a few days
If it is actually a zero foreign transaction fee card then it shouldn’t charge anything extra
Salam and Jazpal Allah Khairan for helpful video. How can we contact you ?
وعليكم السلام ورحمة الله وبركاته
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Salam I have a question suppose my tentative package price is 130000 sar for two people do I have to upload full amount on e wallet right now or I have already activated my e wallets with two credit cards
وعليكم السلام ورحمة الله وبركاته
Yes recommend load and be ready so you can purchase as soon as it opens.
sir i perform haj 2023 i want also perform haj 2024 any restrucion or i i can also perform
Depends on your country. Most nusuk countries don’t have restrictions
Does the COVID vaccine have to be recent? Like what if we took it years ago when it first came out.
Assalamualikum, Brother we wanna buy hajj packages but it gives us the message "Packages will be released gradually! You may choose from the available packages or visit the platform regularly for additional packages until the country's quota is fulfilled." and we cannot see the packages. Please help us.
وعليكم السلام ورحمة الله وبركاته
Packages are not available for purchase yet only for review
Can we send dollars in the transfer to Al Rajhi or do I have to convert to Riyals before sending. What’s Al Rajhis conversion rate
Please do not send money to anyone except funding the e-wallet on Nusuk website…
Only transfer money in nusuk and that will be done in Saudi riyaal. Do not make payments to any service provider directly
@HouseOfDeen Okay can I send dollars to nusuk? In other words will they handle the conversion?
You can pay with credit and bank transfer but it will be Saudi riyaal Nusuk Hajj 2024 - E-Wallet Top up and Package Category - Step 5 and 6 - Step by Step Walkthrough
th-cam.com/video/FQhYaPkzIbg/w-d-xo.html
Salam aleikom, I have topped up my e-wallet with to much money ( from Europe it is a lot cheaper), can I use it as a debet card? Will Nussuk return me the money that is left in the E-wallet? Thank you.
وعليكم السلام ورحمة الله وبركاته
You can only use it to buy packages. Extra money will be refunded (1.5% processing fee) they haven’t published when and how to request it
Assalamu Alaikum , I am from NYC , so who am I talk about this Hazz journey
وعليكم السلام ورحمة الله وبركاته
Link to WhatsApp group - tinyurl.com/Hajj2024-Guidance
Assalaamualaikum. First of all, thank you for the very helpful info you are providing. May Allah reward you for doing this.
I wanted to get clarification on a couple of items regarding custom flights and the support available on the Rawaf Mina packages.
There are (yet) zero packaged flights available from The Netherlands and by the looks of it, I will have to book a custom flight. Almosafir doesn't allow you to choose different airports for flying into and out of KSA. For example, I cannot choose to fly to Medinah and then fly out of Jeddah so my assumptions with choosing custom flights are:
1. As I have chosen a custom flight, I will have to make my own arrangements to get from the airport to my hotel.
2. As my flying-in and flying-out choice is Medinah, I will have to make my own arrangements to get from Makkah to Medinah at the end of Hajj to catch my return flight to The Netherlands.
I would appreciate it if you could get back to me on this. Thanks
وعليكم السلام ورحمة الله وبركاته
Service providers should take responsibility to arrange from airport to hotel and hotel go back even for custom flights
I mean Jazakallahu Khairan
وإياك
السلام عليكم
Salam alikom brother do you have NO. to call please
وعليكم السلام ورحمة الله وبركاته
tinyurl.com/HajjGuideAtl2025-Guidance-2
Assalalm Alaikum. Requested to join WhatsApp Group