Just curious if you know what happens if you change the price of a subscription. Let's say you increase it 2 years down the road. Do existing customers keep their current price? Does their prices get updated? Will they be notified if the price will change? Thanks for any info you might have on this.
That's a great question. Since the app is so new we don't know however we conducted a little test. We created a plan, made a purchase and then changed the base price. It appears that the existing contracts will stay the same as per the originally agreement/purchase. Any new purchases will have the new price. And no, Shopify will not alert customers of the price change. Hope that helps! EDIT: Oh also, you can manually update the the contract if you ever need to change the price for any users.
@@sunriseintegration Thanks for the info. I came to the same conclusion using the virtual assistant... I asked "what happens with an existing subscription contract if I change the price of the plan in shopify subscriptions". The response was "When you change the price of a plan in Shopify Subscriptions, it doesn't affect existing contracts. Those remain at the price when they were created. For more details, check Managing Shopify Subscriptions." I couldn't find the actual info in the help article, but it at least confirms your testing. Thanks for looking into it.
There isn't a setting within the app that supports this (that we can find) however it's possible with some creative JavaScript, one could target the DIV and hide the one-time option, while pre-selecting the subscription.
The native Shopify Subscriptions app (in the video) has all the features and needs for a basic subscription program. The other apps (like Bold or Recharge) have more advanced features that you can use. Depending on your needs, you may need to look at third party if you're not seeing what you need in the Shopify one.
Thanks for this very detailed and useful tutorial- I've been really stuck! My site isn't the shopify store, instead I embed my products onto my own site. I'm having some trouble with the subscriptions when I embed to the site, do you know if it's because they are supported yet for the buy button app?
@@sunriseintegration but how can you automate product provisioning, eg. sending via email (product, access keys etc.)? Does it always needs to be manual work via admin API?
@@szyszaszy Yes this would need to be done manually or via a custom integration. Depending on what you need, you may be able to use Shopify Flow to automate some of that.
It's tough to say without seeing what you are doing, however did you double check that you have a discounted added to the selection? Are you using a standard Shopify theme? That could be an issue with the widget. Hopefully that helps.
Hi, we fixed it up. It's because we did not upgrade to theme 2.0. The subscription price can show up now under 2.0 version. Thank you all the same.@@sunriseintegration
Great video and clear explanation! Do you know if this works similarly for digital products that are uploaded to the Shopify store on a weekly and monthly basis? Thanks!
The subscriptions are attached to any of your products so you will have to create a new subscription if you're changing products weekly. Even if they are digital items.
What if I make a monthly subscription based on discounts of items only and the deliveries is not set? Like the subscription is solely for customers to access to items at a discounted price and it's up to them how many they would like to have in each month.
@@SoleMate-rn1iq Are you referring to the Checkout pages in Shopify? You cannot make any edits there. On the cart and PDP, you can try using CSS to tweak.
is there a way that customers can manually choose the number of weeks/months instead of the suggested subscription plan? or do you know about another app on Shopify? if I have 2 different types of customers, they can have different discounts, right? Thanks!
You can create multiple/different plans for the same product and then customers can choose on the product page. You can see a demo of this in our video.
At first, i had the retail plan on shopify, bought it before i knew better as a business that i run, solo. I have changed my plan to "basic" and it is still telling me that the app isnt compatible due to me not having the right plan, even though I did switch to thr right plan.
For upcoming orders, you can only skip/resume the order, you cannot change the actual date. The subscription order itself however can be changed by editing the Contract. You can edit the products and frequency of any Contract. Hope that helps!
Thanks for the videos, I have tried to follow very carefully but it doesn't work for me because the widget code seems to be messed up. I have also turn on the subscription mode on too, but nothing is working. Shopify needs to do better
Im using the paid them called "Marble" but to be honest, I tried to install recharge as well and that didn't work! So might be the theme problem itself. I uninstalled both Shopify and recharge, then I tried "Smartrr" and that worked perfectly!! How odd right? @@sunriseintegration
I really dont get why all the subscription apps allow customers to "pause" but not to "cancel" the contract. Although it might have almost the same effect, customers want to "cancel".
Just curious if you know what happens if you change the price of a subscription. Let's say you increase it 2 years down the road. Do existing customers keep their current price? Does their prices get updated? Will they be notified if the price will change? Thanks for any info you might have on this.
That's a great question. Since the app is so new we don't know however we conducted a little test. We created a plan, made a purchase and then changed the base price. It appears that the existing contracts will stay the same as per the originally agreement/purchase. Any new purchases will have the new price. And no, Shopify will not alert customers of the price change. Hope that helps!
EDIT: Oh also, you can manually update the the contract if you ever need to change the price for any users.
@@sunriseintegration Thanks for the info. I came to the same conclusion using the virtual assistant...
I asked "what happens with an existing subscription contract if I change the price of the plan in shopify subscriptions".
The response was "When you change the price of a plan in Shopify Subscriptions, it doesn't affect existing contracts. Those remain at the price when they were created. For more details, check Managing Shopify Subscriptions."
I couldn't find the actual info in the help article, but it at least confirms your testing. Thanks for looking into it.
@@VelactionVideos great, glad we got the same answer.
Thanks! Is there a way to turn off the "one-time purchase" text? Also, can the subscription button be preselected? Thanks again!
There isn't a setting within the app that supports this (that we can find) however it's possible with some creative JavaScript, one could target the DIV and hide the one-time option, while pre-selecting the subscription.
Thanks for the very clear explanations! Does the BOLD Subscriptions app offer more options than this native app?
The native Shopify Subscriptions app (in the video) has all the features and needs for a basic subscription program. The other apps (like Bold or Recharge) have more advanced features that you can use. Depending on your needs, you may need to look at third party if you're not seeing what you need in the Shopify one.
Thanks for this very detailed and useful tutorial- I've been really stuck! My site isn't the shopify store, instead I embed my products onto my own site. I'm having some trouble with the subscriptions when I embed to the site, do you know if it's because they are supported yet for the buy button app?
Not sure if the buy button and subscriptions are compatible or not?
Does this work with Digital Products?
Yes, you can use this with non-physical products. Just use the checkbox on the product details to make it a digital product.
@@sunriseintegration but how can you automate product provisioning, eg. sending via email (product, access keys etc.)? Does it always needs to be manual work via admin API?
@@szyszaszy Yes this would need to be done manually or via a custom integration. Depending on what you need, you may be able to use Shopify Flow to automate some of that.
Hi, do you know why the price didn't change when selecting the "subscribe and save" package on the product details page?
It's tough to say without seeing what you are doing, however did you double check that you have a discounted added to the selection? Are you using a standard Shopify theme? That could be an issue with the widget. Hopefully that helps.
Hi, we fixed it up. It's because we did not upgrade to theme 2.0. The subscription price can show up now under 2.0 version. Thank you all the same.@@sunriseintegration
Great video and clear explanation! Do you know if this works similarly for digital products that are uploaded to the Shopify store on a weekly and monthly basis? Thanks!
The subscriptions are attached to any of your products so you will have to create a new subscription if you're changing products weekly. Even if they are digital items.
What if I make a monthly subscription based on discounts of items only and the deliveries is not set? Like the subscription is solely for customers to access to items at a discounted price and it's up to them how many they would like to have in each month.
The delivery frequency is a required field. You must enter something for this value, otherwise you will get an error and cannot save the subscription.
@@sunriseintegration Can I remove the word "Delivery every month" on the checkout box page (purchase option)? How do I remove it or edit?
@@SoleMate-rn1iq Are you referring to the Checkout pages in Shopify? You cannot make any edits there. On the cart and PDP, you can try using CSS to tweak.
Fantastic video!! Thank you so much. Very excited to integrate Subscription in my Shopify store.
Thanks for watching. All the best on your Shopify store!
Thanks for the video; it really helps.
How do you create the bundle? I need help with that because it appears to not work with the Shopify Bundles.
Subscriptions are not compatible with Bundles just yet. This is something that is coming soon with Shopify.
is there a way that customers can manually choose the number of weeks/months instead of the suggested subscription plan? or do you know about another app on Shopify?
if I have 2 different types of customers, they can have different discounts, right?
Thanks!
You can create multiple/different plans for the same product and then customers can choose on the product page. You can see a demo of this in our video.
At first, i had the retail plan on shopify, bought it before i knew better as a business that i run, solo. I have changed my plan to "basic" and it is still telling me that the app isnt compatible due to me not having the right plan, even though I did switch to thr right plan.
Do you have the correct theme? That can also affect the compatibility.
It looks like there is no way to change an upcoming order date / ship it now, right? And no way to add another product do the subscription order...
For upcoming orders, you can only skip/resume the order, you cannot change the actual date. The subscription order itself however can be changed by editing the Contract. You can edit the products and frequency of any Contract. Hope that helps!
This app doesnt seem to work with Bundle Builder, instead the theme chooses the bundle price over the subscription price
That is correct. The app doesn't yet work with the Shopify B2B or the Shopify Bundles. Hopefully one day soon...
Thanks for the videos, I have tried to follow very carefully but it doesn't work for me because the widget code seems to be messed up. I have also turn on the subscription mode on too, but nothing is working. Shopify needs to do better
Are you using a standard Shopify theme and is it updated to the latest version? If not, that could be the issue.
Im using the paid them called "Marble" but to be honest, I tried to install recharge as well and that didn't work! So might be the theme problem itself. I uninstalled both Shopify and recharge, then I tried "Smartrr" and that worked perfectly!! How odd right? @@sunriseintegration
It doesn't work for the lower plans tho
It works with all Shopify plans.
@@sunriseintegration Does that include the $5 monthly plan?
@@TimRace Not sure about the $5 Starter plan as that is a simplified plan. You may want to check with Shopify on that one.
Can I use these, I'm from India?
The subscription app works on standard Shopify plans and themes.
I really dont get why all the subscription apps allow customers to "pause" but not to "cancel" the contract. Although it might have almost the same effect, customers want to "cancel".
Customers can cancel the subscription from their Account page. It's available in the Subscriptions section.
With POS Shopify made money
Hey there, not sure what you mean, but thanks for watching the vid.
@@sunriseintegration meaning when I sell a product in POS Shopify I get the profit but I don't know how to get it