It’s such a great looking vehicle , even started thinking to trade L494 for it. But it seems like we just need to give a bit of time to jlr to sort major production issues...
This is a huge channel. For PR purposes, like Mike H said, I think they're gonna replace it with a more optioned out model as "Goodwill.". Fat chance a normal person would get that kind of treatment.
Motor Trend -“2021 SUV of the year” TFL-“We’ve owned it 24 days and it’s been in the shop for 21 of them.” Only the independent reviewers will tell you the real story.
@@fredmertz3837 hush boomer, this millennial knows very well that and jd power is all bs, yall are the ones who made them famous... be accountable for that, they didn't get popular with out your generations help. Epa jdpower and motor trend bs. Nice try though, typical boomer passing the buck. Like basic math says I was a child and not even born before all three aforementioned companies gained popularity sooooo that means its your generation that believed them...
I would recommend pursuing the lemon law buy back for several reasons. First, your viewers might be interested in the process since most have probably not been through it. I doubt it’s as easy as telling the dealer I want you to buy it back. Secondly, you need to make it painful for Land Rover to discourage them from making unreliable cars. You have a lot of influence through your TH-cam business that the average customer does not. Use it to help them.
I feel that because TFL review cars, it would be easier for them to go through the process and not get discouraged than the normal person. But it would be interesting to see the process!
@@vince510 You are probably correct. None the less an average person in this situation could reference TFL’s experience to pressure Land Rover to be treated the same.
I'm at 6 minutes in and I already know what the problem is. Look in the area just under the license plate. Remove the two plate retention bolts, Remove plate, Place plate on different vehicle.
I'm not with land rover, but I think that's kind of like saying "let your dad keep beating you because that way you can expose him" I think it's better just to end the pain
@@simpleinverso8628 that's a bit of a hyperbole, most consumers get pushed around by the cat dealerships. This series is showing us the best service of a car that thousands of people buy. The thing is not all of us will get this type of service, most of us will be stuck with huge bills and the inconveniences of a shitty broken car. That's what I was getting at with my comment.
I'd like to see TFL stick with this as long as possible just for the sake of automotive journalism. You might discover more defects that potential buyers need to know about.
I'm really loving the "did you know?" mid-video ads. The fact that you guys are fully independent and dont take bribes is HUGE! I love hearing about it every video. I'm not being facetious - SO MANY car reviewers are bought out and it needs to be known.
Land Rover is the hot chick you always wanted to get with and when you finally do you really she is bat sh!t crazy and in no way worth the trouble. She is going to leave you broke, angry, and totally resentful.
I've been following you for a very long time. I can honestly say your experience with this defender has 100% changed my mind about getting one. Land Rover has likely at a minimum lost a few hundred sales of these for not properly managing your situation....you guys have a huge following and ppl like me who trust your opinion. It's in their best interest to make this right, fast !
Karma... Quote: “Got rid of the LandCruiser because it never broke. Took the passion out of owning it” Hopefully, your pain and suffering will discourage people from buying unreliable vehicles. Just dump it. It is not worth the stress.
Just have Land Rover buy it back. I had problems with a wrangler from day one. And immediately took it back to the dealership and got my money back. If it can’t be decent when brand new it’s never going to work well for you.
@T L Have had 9 Wranglers. My current 2019 JLU has 26K miles now with no issues. My Toyotas, Hondas, Mazda's, Nissan's, Mini's, etc etc. were no more reliable. Sorry you had a bad one.
@T L I'm well aware of this. I read and analyze Consumer Reports data since I was 11. I'm now 56. CR is fairly accurate much of the time, however, not all the time. As for LR, Cadillac, Fiat, they are pretty accurate. Oddly, Jeep is hit or miss. I never had any significant issues with my Jeeps. No more then all the other vehicles I've had. My Land Rovers were all awful, but loved driving them when they didn't break down on the NJ Turnpike or George Washington Bridge. Always the worst possible places. My Kia Sorrento was great until it caught fire and dumped all the gas in the middle lane of I91 in Hartford on a Friday night at 2am. (Kia was $47,000 and a 2016 SXL V6). Closest to dying I've ever been. My other worsts were all of my VW's accept my Tiguan which was perfect. Sorry to disappoint you, but the data is often incorrect or simply statistically skewed for various reasons.
@T L Now you're just sounding ignorant.You are also ignoring what I've said to get a catchy phrase that you think sounds like it may get a giggle from you're audience. My Toyotas were all excellent, so where did you see POS in my wording regarding Toyotas?. Then you say that I said VW's are reliable. I clearly stated my only good VW was the Tiguan, all the others were unreliable. VERY unreliable. My one Kia had a factory defect, overall the Sorento's are very reliable. Jeep is NOT the most reliable, I didn't say that either. I said my experience and others I know have liked their Jeeps and there are few major complaints from people I know who own them. Not all people I'm sure. I'm done waiting my time responding to your nonsense.
I had to fight JLR for months to have them buyback my XE a few years back. I had it 8 months, 5 of which it was in the service department and the same things kept happening, I'd find an issue, record it, take it in, they find the issue but cant figure out how to fix it, wait 5 days for someone at JLR to come up with a fix and then nothing. I had my AWD system fail during a massive rainstorm, Adaptive Cruise control system fail on the freeway which would make the car hard emergency brake at 70+ MPH, 3 speaker failures, and many more issues. Every time I had an issue, I had a dedicated "Customer support" person from JLR reach out to me apologizing and saying that "This time, we'll fix it", and yet nothing. Even after demanding we do something more drastic they refused. The second I reached out to the Attorney Generals office with all the documents from the dealer on the work they did and the time it was there (about 5 sheets of paper and an hour of my time), I got a call a few days later from the Attorney General's office saying I have a case, 3 days later got a call from JLR saying they'll buy it back. Granted, I don't have a popular TH-cam channel so they couldn't care less about me, but my car was still $60k and they treated me like dirt. I'll go out on a limb and assume that they won't fix it by the 30 day mark, and in order to help their image, they'll reach out to offer you something, to buy the car back, order/find you a new one, or some sort of compensation.
@Jack Benton Oh god dude. Right? Tesla's come to mind right away in this situation. It goes beyond that too, I'm the car person in my family and my group so everyone I know comes to me for car advise and you can bet that if anyone brings up a JLR product, I'll tell them this story. My parents wanted to get a Velar and I just emailed my Step-Dad the 300+ emails between me and JLR and told him to study up. Sucks too because the Defender was THE car that would have brought me back to the company, but now I'm not so sure.
Great video, guys. Your situation is precisely why the Lemon Law exists. The key ticker is thirty days, in most states. If the car comes back and it's not fixed after thirty days, you probably have a strong case? If it comes back and is correctly repaired, move on and enjoy the car. I'll be interested to see what happens, so keep us posted.
Two thumbs up for the FJ from Australia! I’ve had mine for 8 years and it has been fantastic! Simple but well thought out interior and excellent off road. Apart from the obvious blind spots (which they make up for with reverse camera and big mirrors) it’s a top choice!
Since you are doing an impartial review on it and aren't a typical owner I think you should keep it and keep your viewers updated on your ownership experience. I had a 2017 LR Discovery Sport that I really liked. I was seriously considering a Defender. Was...
There is a popular saying among Land Rover owners that "You should not worry too much if you see a oil patch on the floor of the parking place of your defender, but be cautious if there is not; coz it might have run out of engine oil"
I have a friend that went through the exact same thing with a brand new Discovery last year. Land Rover ended up taking the car back. Land Rover is, by far, the most unreliable brand in the car business and have been for years. I love their designs, but there is no way I would ever buy a new or used Land Rover.
@RpM_Evan Yeah my dad got one and right from the start ours had software issues where safety features like lane assist wouldn't work and the steering wheel buttons were glitched.
@RpM_Evan I had an lr3 for a couple years. I ended up trading it in for 1/3 what I owed. It was off the road about 4 days a month for maintenance, and was about $300 a month in maintenance to keep it running. And thats just parts cost, no labor cost.
@RpM_Evan My dad had a Disco 2 for 6 years, no problems. He then got a Disco 3 and had it for 8 years. Had to replace a parking sensor and the electronic parkingbrake acted up once in a while for the last year. Now he has a Disco 4 that he has owned for 1 year, no issues yet. My uncle also had a Disco 2 and now has a Disco 3. Only issues i know of is the epb acting up on his D3 and a small air leak on the suspension. I myself also have a Disco 3, but I have only owned it for a few months, but had no problems yet.
I think you should keep it, I’m looking forward to the survival videos where it breaks down in the middle of nowhere and these videos start to feature Bear Grylls
Luckily they bought the FJ, so they have something to come rescue them when the Rover breaks down, LOL. Though it seems like the Touareg and Andre's H2 are perfectly capable of that as well.
LandRover! Lucas, Prince of Darkness. It's probably depreciated 55% since you brought it in for repairs. It's all part of the experience. These are not serious vehicles, these are toys, and not meant for people who rely on their vehicles for daily transportation or offroad, but then you know that!
Well, the fact that it sits on independent suspension all around and rides lower than a Jeep Renegade tells you this is a grocery getter anyway and you shouldn't be too far away from civilization in this thing. Never mind the fact that they started with the least reliable electrical system in history and increased it's complexity by an order of magnitude, and well, If Rover were a decent company, during the buying process, measure your feet and give you a great pair of walking shoes to keep in the car for the inevitable.
A very good point. People spend a lot of money to have the joy of a brand new car. If this happened to your average car buyer then even after it was "fixed" they would probably feel stressed and anxious every time they used or even thought of using the car. "Will the warning light come on today?" "Will it let me down?" "Maybe I'll just take my partner's car today".
Your patience is admirable. You deserve a brand new replacement, your Defender is already a lab rat a research vehicle they have to compensate you for that, an upgraded version
@@crazygooseventures precisely, I've had a bad experience with Mercedes and even though i love the car I'm really scared of going back to them or even to other German brands
This is why you don't buy a new model on the first year unless you're TFL. Too much software glitches that usually get figured out in later years. Great videos keep em coming!
“It wouldn't be the complete Land Rover experience without a few electrical gremlins. Over the course of a week, a false alert for the power-steering system popped up, the camera system died, and the otherwise smooth 48-volt stop-start system once failed to restart the engine at a stoplight. A simple key cycle remedied these issues, but the satellite radio bricked itself and never returned.” - Car and Driver’s latest review of the LR Defender SE
@@alexanderroch1030 While they have said they plan to sell in the US, I very much doubt they will be selling the Ineos Grenadier in the US given the differences required and the fact they're only making 25,000 of them a year.
@@2011blueman In Europe the Land Rover Defender was sold as a "workhorse" to alot of costumers. Having the benefit in some versions to be catalog as a pick-up or van, saving alot of money in taxes. This new Defender is far too expensive and with too much electronics. If Toyota sold worldwide the Land Cruiser Prado van for tax reasons like in UK, it could fill that void in the market left by the LR Defender.
I’ve had a similar experience with a Volvo XC90 Gen 2. They wouldn’t buy it back so I filled lemon suit. The following month I was offered a buyback with the stipulation of dropping my civil action. The corporations all play tough guy until you prove you are not bluffing. Heck, they would spend more money defending the suit in comparison to buying it back and selling it to some shmuck as a pre-owned certified vehicle, defects and all. That’s what they did to my XC90. And it even listed a collision on the carfax from a rear end collision, yet they sold it as CPO.
Stick with it. There’s a guy in the UK with a similar TH-cam channel who had check engine light (which he fixed himself in the end) and camera faults, eventually after finally getting it sorted Land Rover give him the full winch kit for his troubles. Which is the least they could do for you
I would just return the land rover. How many of your viewers can really afford one... I rather watch a "long-term" review on a higher sales volume vehicle
Totally Agree... but note that this series of the LR breaking down has drawn a ton of new subscribers. Long Term review on a Toyota would be awesome. But the reality is that most TFL viewers would rather tune in to see the LR burn. And then can’t believe the guy still wants to keep this piece of sh!t because it’s so nice. Ha... just proves they are out for subscribers (and that pays the bills to buy more BMW’s MB’s Jags and LR POS’).
@@idiOTytinflUnceRs Given the decades-old reputation of Land Rovers as the global master of off-road driving, it makes a lot of sense to get this new one. The Defenders of the 1970s and '80s were fantastic vehicles, reliable as a Toyota and unbeatable in no-man's land. I really want to see how this new one does, if there is anything left of what made LR great.
How about a video summarizing your reliability experiences of all your vehicles over the last 3 years (whether the vehicle was new or used)? I think that would be an eye-opener. I suspect all the high tech gadgetry vehicles will not fare as well.
First of all, thank you for posting this. Not every new LR owner has a platform such as yours to share your experience and more importantly have the reach that you do. LR needs to seriously take notice and systemically change the reliability of their vehicals. This is absolutely ridiculous for any brand new LR car owner to go thru' this. I've been tempted to buy a LR vehicle multiple times. After following your saga, I will NEVER purchase a LR vehicle of any kind. LR need to also understand the power and influence of social media.
I talked my wife into buying a Ford Explorer ST after watching your video you did with it at the track. My head and tail lights would turn on by themselves. The dealer has had the vehicle for almost two months and they can’t fix the problem. I had to lemon law the vehicle and am currently awaiting the settlement. Very disappointing, we put less then 1000 miles on it.
Personally, I hope you guys keep the Defender long enough to see how it turns out. There a lot of comments on this issue, some hilarious, some helpful, some bitter. I also sense disappointment - we want LRs to be as good as they could be, and they can be frustrating and disappointing. Now they have gone in for some very ambitious technology, and our experience tells us it might be a disaster. But we really want it to work! I know you guys have no obligation to any of us, but what's interesting is that you have a great channel here, a great show, a lot of smart viewers, and care about the vehicles you test and drive. By bad luck, you have a new Defender and it's giving trouble. Does this mean every one of them is a disaster? How will LR handle it? Your publicity will give them a lot to think about, as well as educate us as to how they are going to stand (or not) behind their product. Disclosure: I have had five LRs, all diesels, from a 1996 Disco to a 2001 TD5 (still have it, love it), a 2003 TD4 Freelander (still have it, son drives it), two LR4s (sold one, wife drives other). So I know all about keeping them going and the pleasures and heartbreaks they bring. The Defender is exciting to me because it actually looks as though it is not morphing into the RR/LR range and looking like the others. Anyway, I am certainly not going to try to persuade you to keep a pile of trouble, but I would love to see the unfolding saga, and what you make of this one, if they get the gremlins out, or a new one if they give you another model. But you will be doing all of us a great service to keep LR on its toes and exposed! There are a LOT of people watching your channel, and that's good news for the consumer! Good luck, whichever way you decide to take it!
Well my BMW E90 325i (2005) model that I bought 2nd hand is giving me no problems whatsoever but obviously so would most older models compared to the newest luxury vehicles chock full of electronics waiting to be fixed :)
Had my BMW for 6 months now and not a single issue on it. I've owned every German brand, a Jaguar (which was bought back) and a Fiat (which was horrible). My Step-Dad got an Alfa Stelvio and at 8000 miles needed major engine work done to it. Volvo's also have a reputation now (and I used to work for them) for overcomplicated repairs, but BMW's are solid.
Even though this situation is providing compelling content for your channel, I would be more than frustrated. Not only would I request a full refund, I'd also like to be compensated for the inconvenience this has caused. Lemon Law it now is my recommendation.
I remember what my old CEO told me about Land Rover ownership: "If you want to own a Range Rover, you have to be wealthy enough to buy three of them. One to drive to work in the morning, one to ride on the back of the tow truck on the way to the shop, and one just getting finished up at the shop which will ride back on the tow truck to pick you up when you get off work, because the one you drove in on this morning now needs fixed." I would lemon the Defender as soon as you are able to, then take the money and buy one of the last Land Cruisers available in America. That way we can see what we're missing.
Having stuff break on a new car is frustrating. We just bought a new Honda Passport Elite, and we had the main display go bad in the first month. Honda told us that it was a known issue (for several Honda models) but they have to wait and see if the part breaks or not. Had to wait 3 days for the part to come in, but it only took one day for the install. I hope you get your Land Rover fixed,. Good Luck!
Under the law, a “reasonable number of attempts” to repair a defect applies when the same defect remains after it has been subject to repair four (4) or more times within the first year after the date of original delivery. It also applies when the vehicle is out of service for repairs for a cumulative total of thirty (30) or more business days during the warranty term or one year after original delivery, whichever comes first.
I spoke with a lady at the grocery store about her new Kia Telluride. She stated she loved and they had purchased it after getting rid of their new Defender because of the endless problems with it.
Talk to Steve Leto, who is another content provider on TH-cam, is a fantastic resource for lemon law. He is a MI attorney but is amazingly helpful. Give him a ring.
You’ve already been way more patient than I and likely the majority of other average car buyers would’ve been after buying a brand new vehicle. I would lemon law this one and start over.
@4:56 we see a person bent over on a trolley being wheeled off somewhere. Is he off to the service department's pay desk? I've never seen such customer service efficiency! "Step this way sir, please grab the handles on the customer service trolley and we'll wheel you to the private room where we'll take your pants down!"
I think you should hang onto it until the 45 day mark. Then you have given them more than ample time to resolve it and it is kind of a realistic time frame if you were a retail customer. It will be interesting to see what they will do because it sets a precedent.
Hi guys, I'm a Brit living in France and I'm really sorry that you are having to go through this. You ask what we the viewers would do? I would send it back and here's my reasoning : 1. I would never fully trust the car going forward; 2. Having seen the hoops LR are jumping through and still not fixing it would not be confidence inspiring for me at all; 3. I would get myself a Toyota with the money I got back from LR and I would tell LR that this is my plan. The very best of luck to you both, cheers Dave
I have owned 4 different new Land Rovers and all of them have been to the dealerships far too often. The only good thing was the dealerships always supplying me a new Land Rover as a short term replacement and they always had good coffee. If it wasn’t for the comfort and drivability, I would have chosen Japanese or Korean a long time ago. I am glad to see Land Rover has not changed or I would have felt II was being persecuted
Hello TFL Team. I have a 2018 LR Discovery with around 32K on the clock. Like you I had some problems with the software when I first got the car. Eventually those were (for the most part) worked out. Unlike most new LR owners I've taken mine off road in 4 states and had a blast with the car. Other LR owners don't know what they're missing out on. When the car is in its natural environment it is truly amazing. One day, if COVID goes away, i would love to bring it to Colorado and drive on some of the trails you have shown me. Anyway, in your video you wanted ideas. I have heard from several technicians at my local LR dealers that the engine you have in your Defender is the worst one. I believe it is the same one found in the Evoque. I think this is what you are likely to have ongoing problems with. If you had the 6 cylinder model you likely be much better off. So perhaps the solution is for you to use your influence and ask that they replace the one you have with a new 6 cylinder one instead. I"ve driven two HSE 6 cylinder models here and they are a blast. Anyway, that's my advice.
@@user-zm7de9fc9x Id say it’s at your loss. I’ve owned LR vehicles since ‘94, a D90. Sure, some had a few issues. The ‘03 RR had me leave the brand due to head gasket failures, transmissions, etc, but in reality it was all the BMW drivetrain that repeatedly failed. We’ve had Lexus, Benz, Bimmer’s and Audi’s during the last 2 decades, we currently have 4 JLR vehicles in our family. My son’s LR4 has over 200k miles and largely trouble-free. My L405 is less year old, completely trouble-free but it’s ‘11 L322 predecessor went 154k trouble-free miles. My partner I-pace completely trouble-free....wish I could say same of her RX450h that preceded it. My daughters Evoque had a turbo issue, but replaced under warranty and she had a Disco Sport free loaner while it was being repaired. The fact is all vehicles are machines thus prone to fail but the JLR products have been as reliable as any other brand we’ve owned and more comfortable and capable than any. I’m not surprised to hear electrical & ecm related issues w/new Defender. There’s a lot of new systems introduced on vehicle. None of these left you stranded, more of a nuisance than anything. I suspect if you were to sell it, you’d get your full $$ back given the demand. If you keep it, they’ll eventually sort the issues and you’ll have a rewarding ownership experience...at least that’s our experience with the brand.
Only recently found your channel, love the video’s and being from England was pleased to see the review of the Defender when you first got it, thought it looked nice in the trim you have, disappointed to see how unreliable it is, and it has put me off buying a Discovery 5 which I fancied. Keep up the great work and look forward to more updates.
I really feel for you guys, how disappointing and frustrating. Love the car but I think if it does not get fixed before that lemon law time... just get your money back!
This is such a disappointment. I've owned 3 Land Rover Discovery's & a Range Rover Tdv8 Vogue SE they performed perfectly over 450k miles or more, only breakdown was a thermostat which actually cleared itself. This new Defender looks like such a brilliant machine, so I'm hoping that these are teething troubles which JLR get on top of. Thanks for keeping us posted guys, keep up the good work.
I have worked for this brand back in the early 2000s when they belonged to Ford. I sold them and worked on them a little. They look great and are full of promise and potential if only they had the reliability of cars from the 60s or 70s at least. I have apologised to people I sold them to, begged others not to buy them and rescued a few from that mistake. Helping someone not to buy a land rover has to be worth thousands and thousands of dollars. I have joked that I would not have anything to do with them again unless they refund all and I do mean ALL buyers every penny spent on purchase and repairs. Anyone brave enough to buy one should be provided with about 10 spare vehicles to ensure unbroken mobility and a reasonable useful lifespan for the money spent. Even with this an owner still has to have serious roadside or off roadside assistance as an option. I was hoping TATA or whoever bought them would turn things around but this is discouraging so far. If cars were ever this bad it was a very very long time ago. Better to wait for the Chinese copy if you like the look.
I would double check on the software update all new vehicles in the US come with an 8year/80k emissions warranty which covers catalytic converter and ECM that includes the software updates.
BIG update coming soon, please stay tuned! Some very interesting turn of events, we just have to get all our ducks in a row!
I bet they're just gonna give you a new upgraded model and be done with it.
It’s such a great looking vehicle , even started thinking to trade L494 for it. But it seems like we just need to give a bit of time to jlr to sort major production issues...
I was just beginning to think you were under a gag order. Glad an update is coming. Love the channels.
This is a huge channel. For PR purposes, like Mike H said, I think they're gonna replace it with a more optioned out model as "Goodwill.". Fat chance a normal person would get that kind of treatment.
Need Update Video ASAP. 🙏
Motor Trend -“2021 SUV of the year”
TFL-“We’ve owned it 24 days and it’s been in the shop for 21 of them.”
Only the independent reviewers will tell you the real story.
Motor Trend's SUV, CAR, and Truck of the year ahve always been jokes. Everyone except millennials knows its fixed and has been since the sixties
I fell on my arse when I heard that. Motor Trend making news for all the wrong reasons.
All car mags(especially MT) are just marketing arms for the auto industry.
Remember: Motor Trend awarded the Car of the Year to the Ford Mustang II and Chrysler PT Cruiser.
@@fredmertz3837 hush boomer, this millennial knows very well that and jd power is all bs, yall are the ones who made them famous... be accountable for that, they didn't get popular with out your generations help. Epa jdpower and motor trend bs. Nice try though, typical boomer passing the buck. Like basic math says I was a child and not even born before all three aforementioned companies gained popularity sooooo that means its your generation that believed them...
I would recommend pursuing the lemon law buy back for several reasons. First, your viewers might be interested in the process since most have probably not been through it. I doubt it’s as easy as telling the dealer I want you to buy it back. Secondly, you need to make it painful for Land Rover to discourage them from making unreliable cars. You have a lot of influence through your TH-cam business that the average customer does not. Use it to help them.
I feel that because TFL review cars, it would be easier for them to go through the process and not get discouraged than the normal person.
But it would be interesting to see the process!
@@vince510 You are probably correct. None the less an average person in this situation could reference TFL’s experience to pressure Land Rover to be treated the same.
So your saying land eover will use... logic lol world might as well end haha
This is exactly what I was going to write. I hope they go this route. Don't let Landrover get off easy.
I would definitely ask them to take it off my hands, and see how that turns out.
You cannot own a car for 24 days, but only have use for 4.
Well, the Land Rover is proving to be a true off roader then.
Oh its offroad alright💀💀💀
Lol
Lol, savage
I saw what you did there. :-D
#SavageAF
Underrated comment
Sounds like your getting the full Land Rover experience :)
Not quite, they have yet to experience getting stranded in the middle of nowhere, with no cell coverage...
😂
@@michelt4390 😂😂😂😂 the land rover thing
I'm at 6 minutes in and I already know what the problem is.
Look in the area just under the license plate.
Remove the two plate retention bolts,
Remove plate,
Place plate on different vehicle.
Jack up the radiator cap and drive a new car under it, then take the new car to the parts store and buy a new radiator cap!!!
Different ‘brand’ vehicle
Congratulations! You now have a stolen car on false plates!
lol...
Stabby666 I bet you are just a joy to hang with...
Keep the land rover, the defender needs to be exposed. Keep this going for as long as needed. You are helping us. Continue the good work
I'm not with land rover, but I think that's kind of like saying "let your dad keep beating you because that way you can expose him"
I think it's better just to end the pain
@@simpleinverso8628 that's a bit of a hyperbole, most consumers get pushed around by the cat dealerships. This series is showing us the best service of a car that thousands of people buy. The thing is not all of us will get this type of service, most of us will be stuck with huge bills and the inconveniences of a shitty broken car. That's what I was getting at with my comment.
@@germaned.lealnino631 well, I really can't argue with that...
Huge huge huge pain in the rear but it’s great content for their page.
Quiet down dy. No more weekly update. Guess land rover pay hush hush money
I'd like to see TFL stick with this as long as possible just for the sake of automotive journalism.
You might discover more defects that potential buyers need to know about.
Hard to believe this Defender was made to take on Africa and the world's harshest terrains.
@@jthor8373 Only in the marketing departments dreams.
I'm really loving the "did you know?" mid-video ads. The fact that you guys are fully independent and dont take bribes is HUGE! I love hearing about it every video. I'm not being facetious - SO MANY car reviewers are bought out and it needs to be known.
90% of Defenders made are still on the side of the road today.
Not true. That’s just a persistent myth.
The other 10% made it home.
On a recovery truck..😁
You are propaganda guy
Disappointed,frustrated,angry?
All part of the complete LR ownership experience👍
They charge extra for the emotional 😭 experience, you don’t get that with a Toyota.
Actual shopping carts are a lot more reliable.
I know it sucks for you, but this is highly entertaining. Never seen something live up to its stereotype so accurately.
There was an old saying when it cam to cars, and still seems to hold true. The Italians invented rust and the British invented the short circuit.
Lucas Electrical, "The Prince of Darkness"
Land Rover is the hot chick you always wanted to get with and when you finally do you really she is bat sh!t crazy and in no way worth the trouble. She is going to leave you broke, angry, and totally resentful.
Sounds like a very accurate analogy.
Couldn't have said that better. And people trash talk GM...
An excellent analogy
This is a completely accurate analogy
@@paulsalmon4771 gm is bulletproof compared to Land Rover
This is what i said before. The Defender is the best OFF-ROADER since .. -> IT IS OFF THE ROAD !!
That’s a good one
😂
Land Rover’s natural habitat:
Dealership’s service department;)
I've been following you for a very long time. I can honestly say your experience with this defender has 100% changed my mind about getting one. Land Rover has likely at a minimum lost a few hundred sales of these for not properly managing your situation....you guys have a huge following and ppl like me who trust your opinion. It's in their best interest to make this right, fast !
@rod b me too...going to wait on the Grenadier now.
Get a refund NOW.
Karma... Quote: “Got rid of the LandCruiser because it never broke. Took the passion out of owning it”
Hopefully, your pain and suffering will discourage people from buying unreliable vehicles.
Just dump it. It is not worth the stress.
Just have Land Rover buy it back.
I had problems with a wrangler from day one. And immediately took it back to the dealership and got my money back. If it can’t be decent when brand new it’s never going to work well for you.
Low entertainment value.
@T L Have had 9 Wranglers. My current 2019 JLU has 26K miles now with no issues. My Toyotas, Hondas, Mazda's, Nissan's, Mini's, etc etc. were no more reliable. Sorry you had a bad one.
@T L I'm well aware of this. I read and analyze Consumer Reports data since I was 11. I'm now 56. CR is fairly accurate much of the time, however, not all the time. As for LR, Cadillac, Fiat, they are pretty accurate. Oddly, Jeep is hit or miss. I never had any significant issues with my Jeeps. No more then all the other vehicles I've had. My Land Rovers were all awful, but loved driving them when they didn't break down on the NJ Turnpike or George Washington Bridge. Always the worst possible places. My Kia Sorrento was great until it caught fire and dumped all the gas in the middle lane of I91 in Hartford on a Friday night at 2am. (Kia was $47,000 and a 2016 SXL V6). Closest to dying I've ever been. My other worsts were all of my VW's accept my Tiguan which was perfect. Sorry to disappoint you, but the data is often incorrect or simply statistically skewed for various reasons.
@T L Now you're just sounding ignorant.You are also ignoring what I've said to get a catchy phrase that you think sounds like it may get a giggle from you're audience. My Toyotas were all excellent, so where did you see POS in my wording regarding Toyotas?. Then you say that I said VW's are reliable. I clearly stated my only good VW was the Tiguan, all the others were unreliable. VERY unreliable. My one Kia had a factory defect, overall the Sorento's are very reliable. Jeep is NOT the most reliable, I didn't say that either. I said my experience and others I know have liked their Jeeps and there are few major complaints from people I know who own them. Not all people I'm sure. I'm done waiting my time responding to your nonsense.
I had to fight JLR for months to have them buyback my XE a few years back. I had it 8 months, 5 of which it was in the service department and the same things kept happening, I'd find an issue, record it, take it in, they find the issue but cant figure out how to fix it, wait 5 days for someone at JLR to come up with a fix and then nothing. I had my AWD system fail during a massive rainstorm, Adaptive Cruise control system fail on the freeway which would make the car hard emergency brake at 70+ MPH, 3 speaker failures, and many more issues. Every time I had an issue, I had a dedicated "Customer support" person from JLR reach out to me apologizing and saying that "This time, we'll fix it", and yet nothing. Even after demanding we do something more drastic they refused. The second I reached out to the Attorney Generals office with all the documents from the dealer on the work they did and the time it was there (about 5 sheets of paper and an hour of my time), I got a call a few days later from the Attorney General's office saying I have a case, 3 days later got a call from JLR saying they'll buy it back. Granted, I don't have a popular TH-cam channel so they couldn't care less about me, but my car was still $60k and they treated me like dirt. I'll go out on a limb and assume that they won't fix it by the 30 day mark, and in order to help their image, they'll reach out to offer you something, to buy the car back, order/find you a new one, or some sort of compensation.
@Jack Benton Oh god dude. Right? Tesla's come to mind right away in this situation. It goes beyond that too, I'm the car person in my family and my group so everyone I know comes to me for car advise and you can bet that if anyone brings up a JLR product, I'll tell them this story. My parents wanted to get a Velar and I just emailed my Step-Dad the 300+ emails between me and JLR and told him to study up. Sucks too because the Defender was THE car that would have brought me back to the company, but now I'm not so sure.
Great video, guys. Your situation is precisely why the Lemon Law exists. The key ticker is thirty days, in most states. If the car comes back and it's not fixed after thirty days, you probably have a strong case? If it comes back and is correctly repaired, move on and enjoy the car. I'll be interested to see what happens, so keep us posted.
And you have a show, imagine how a normal customer would be treated.
Fortunately you have just saved me 55k I was really hopeful that this was going to be our next vehicle. Looks like it will be a used FJ as of now.
FJ rocks, had it for the past 12 years, no problems at all
Much better choice
At this point, you can select any car that isnt German and have better luck.
Two thumbs up for the FJ from Australia! I’ve had mine for 8 years and it has been fantastic! Simple but well thought out interior and excellent off road. Apart from the obvious blind spots (which they make up for with reverse camera and big mirrors) it’s a top choice!
Thank you for taking a bullet for those of us who were considering a Defender........seduced by the good looks.
The all-new Defender is really good-lookin', ingress & egress. No doubt about it!
@@yengsabio5315 one can put lipstick on a pig.......but it is still a pig 🤪
@@rickgee765 I agree to that!
That thing is trash steel wheels give me a break you folks make an excuse for this Euro Crap
Since you are doing an impartial review on it and aren't a typical owner I think you should keep it and keep your viewers updated on your ownership experience. I had a 2017 LR Discovery Sport that I really liked. I was seriously considering a Defender. Was...
This is a perfect example of how this new one couldn't replace the old one.
There is a popular saying among Land Rover owners that "You should not worry too much if you see a oil patch on the floor of the parking place of your defender, but be cautious if there is not; coz it might have run out of engine oil"
I bought a LR4 from LandRover Denver and I had almost this exact scenerio.
Hmmm... maybe it’s the altitude?
I have a friend that went through the exact same thing with a brand new Discovery last year. Land Rover ended up taking the car back. Land Rover is, by far, the most unreliable brand in the car business and have been for years. I love their designs, but there is no way I would ever buy a new or used Land Rover.
Any news update on the Defender?? Has been a while we don't hear about it.
Yeah they sold it for a civic
They flew in an engineer and still couldn’t fix it, that’s hilarious
So they said.
It's probably a good thing JRL doesn't make airplanes...or the engineer would still be sitting at his original airport. ;-)
@@thumperjdm or at the bottom of the Atlantic...
@@thumperjdm crashing Boeing does.
Reliability of land rovers aside, that car is clearly a lemon.
Lemon law it.
Never buy a Land Rover. My neighbor bought one and within a month it had to be towed out of their garage because it wouldn’t start.
@RpM_Evan Yeah my dad got one and right from the start ours had software issues where safety features like lane assist wouldn't work and the steering wheel buttons were glitched.
@RpM_Evan land rover is British
@RpM_Evan I had an lr3 for a couple years. I ended up trading it in for 1/3 what I owed. It was off the road about 4 days a month for maintenance, and was about $300 a month in maintenance to keep it running. And thats just parts cost, no labor cost.
@RpM_Evan My dad had a Disco 2 for 6 years, no problems. He then got a Disco 3 and had it for 8 years. Had to replace a parking sensor and the electronic parkingbrake acted up once in a while for the last year. Now he has a Disco 4 that he has owned for 1 year, no issues yet. My uncle also had a Disco 2 and now has a Disco 3. Only issues i know of is the epb acting up on his D3 and a small air leak on the suspension. I myself also have a Disco 3, but I have only owned it for a few months, but had no problems yet.
TATA + CHINA 🤣
How could you "love a car" that has been in the shop 21 of the 24 days that you own it?
Probably the same reason reasons some people stay in abusive/toxic relationship
I think you should keep it, I’m looking forward to the survival videos where it breaks down in the middle of nowhere and these videos start to feature Bear Grylls
Luckily they bought the FJ, so they have something to come rescue them when the Rover breaks down, LOL. Though it seems like the Touareg and Andre's H2 are perfectly capable of that as well.
Great idea!!! They can call it "Survival Mountain" take the LR and no help, see how long they last in the wild 😜
@@MatthewTafoya maybe they can do some kind of a collaboration with wranglerstar, he can show them how to survive 😄
Imagine the Defender out of waranty.
Any idea what only the labor cost would be figuring out whats wrong with it!?
They build them to keep the dealership service department operating at a profit.
I bet they would be into it for 10-20k and it's still not fixed!!
That would be a complete nightmare scenario.
It's like a space shuttle, best performance, but needing a complete refit for each and every excursion
LandRover! Lucas, Prince of Darkness. It's probably depreciated 55% since you brought it in for repairs. It's all part of the experience. These are not serious vehicles, these are toys, and not meant for people who rely on their vehicles for daily transportation or offroad, but then you know that!
Well, the fact that it sits on independent suspension all around and rides lower than a Jeep Renegade tells you this is a grocery getter anyway and you shouldn't be too far away from civilization in this thing. Never mind the fact that they started with the least reliable electrical system in history and increased it's complexity by an order of magnitude, and well, If Rover were a decent company, during the buying process, measure your feet and give you a great pair of walking shoes to keep in the car for the inevitable.
That's because it's no longer a Defender. It's a Kardashian shopping kart.
So freaking true
good grief! a Land Rover and a TV Offender!
Land Rover had never been reliable from what I hear tho.
*Implying that an original Defender is reliable*
"The more they overthink the plumbing, the easier it is to stop up the drain." - Montgomery Scott
Unfortunately this seems like a perfect and precise Land Rover Defender review.....
After the repairs are made how confident will you be driving the "White Elephant" on or off road. Good luck gentlemen
A very good point. People spend a lot of money to have the joy of a brand new car. If this happened to your average car buyer then even after it was "fixed" they would probably feel stressed and anxious every time they used or even thought of using the car. "Will the warning light come on today?" "Will it let me down?" "Maybe I'll just take my partner's car today".
this is a white paperweight love
@@SteveSallyandSmokey yeah what a piece of shit manufacturing
That car is literally a white elephant. LOL
What's the update on this? Been a couple of weeks but the lack of a new video makes me think the Defender is still on holiday.
I would brush up on the "lemon law" and if you qualify, exercise your rights as a consumer. Having this level of frustration is not healthy
Your patience is admirable.
You deserve a brand new replacement, your Defender is already a lab rat a research vehicle they have to compensate you for that, an upgraded version
But a replacement will do the same!! The denial here is spectacular!!
@@andyakarudolfhessiansack7936 No worries as long as the upgrade brings you up to a Range Rover :)
Unfortunately as a consumer, your faith in the brand is already compromised so even with a replacement, you’ll always be wondering.
@@crazygooseventures precisely, I've had a bad experience with Mercedes and even though i love the car I'm really scared of going back to them or even to other German brands
@@yusuffarooque7673 I love Rovers (still have one) but will never buy a brand new one again.
This is why you don't buy a new model on the first year unless you're TFL. Too much software glitches that usually get figured out in later years. Great videos keep em coming!
“It wouldn't be the complete Land Rover experience without a few electrical gremlins. Over the course of a week, a false alert for the power-steering system popped up, the camera system died, and the otherwise smooth 48-volt stop-start system once failed to restart the engine at a stoplight. A simple key cycle remedied these issues, but the satellite radio bricked itself and never returned.”
- Car and Driver’s latest review of the LR Defender SE
Each video you make on this car only makes me happier in my decision to purchase a 3rd gen 4Runner as my daily driver and off-road vehicle.
There is no way I would keep that car. The fact that the "technicians" have taken three weeks and can't fix it is unacceptable.
Land Rover should rebrand this model as a "Discovery" and bring back the old Defender with a more modern touch like the Suzuki Jimny.
This problem is already being taken care of, do a search on Ineos Grenadier
@@alexanderroch1030 While they have said they plan to sell in the US, I very much doubt they will be selling the Ineos Grenadier in the US given the differences required and the fact they're only making 25,000 of them a year.
@@2011blueman The Ineos Grenadier will be available in the USA, Africa, Australia,..., just not in 2021 quite yet I believe.
@@2011blueman In Europe the Land Rover Defender was sold as a "workhorse" to alot of costumers. Having the benefit in some versions to be catalog as a pick-up or van, saving alot of money in taxes. This new Defender is far too expensive and with too much electronics. If Toyota sold worldwide the Land Cruiser Prado van for tax reasons like in UK, it could fill that void in the market left by the LR Defender.
I’ve had a similar experience with a Volvo XC90 Gen 2. They wouldn’t buy it back so I filled lemon suit. The following month I was offered a buyback with the stipulation of dropping my civil action. The corporations all play tough guy until you prove you are not bluffing. Heck, they would spend more money defending the suit in comparison to buying it back and selling it to some shmuck as a pre-owned certified vehicle, defects and all. That’s what they did to my XC90. And it even listed a collision on the carfax from a rear end collision, yet they sold it as CPO.
It’s a Land Rover. You worry when the check engine light doesn’t come on!
OMG man...you will kill me.
Stick with it. There’s a guy in the UK with a similar TH-cam channel who had check engine light (which he fixed himself in the end) and camera faults, eventually after finally getting it sorted Land Rover give him the full winch kit for his troubles. Which is the least they could do for you
The winch kit will come in handy when it breaks down again - at least the driver can winch himself onto the back of the recovery truck.
Moral of the story. If you buy a Land Rover, start a youtube channel to get Land Rover's attention. Otherwise, you're on your own.
JLR needs to change the Check Engine light to a Change Engine light 😂😂
I would just return the land rover. How many of your viewers can really afford one... I rather watch a "long-term" review on a higher sales volume vehicle
Thank God they just bought the Toyota FJ!
Totally Agree... but note that this series of the LR breaking down has drawn a ton of new subscribers. Long Term review on a Toyota would be awesome. But the reality is that most TFL viewers would rather tune in to see the LR burn. And then can’t believe the guy still wants to keep this piece of sh!t because it’s so nice.
Ha... just proves they are out for subscribers (and that pays the bills to buy more BMW’s MB’s Jags and LR POS’).
@@idiOTytinflUnceRs Given the decades-old reputation of Land Rovers as the global master of off-road driving, it makes a lot of sense to get this new one. The Defenders of the 1970s and '80s were fantastic vehicles, reliable as a Toyota and unbeatable in no-man's land. I really want to see how this new one does, if there is anything left of what made LR great.
Best deal of the year: get 2 tfl t-shirts for the price of one.
No. I get to own a defender 50% off just by waiting one year.
How about a video summarizing your reliability experiences of all your vehicles over the last 3 years (whether the vehicle was new or used)? I think that would be an eye-opener. I suspect all the high tech gadgetry vehicles will not fare as well.
They need to change the name to "Shop Rover"
Lol!
Ya that's exactly what they should do
Top comment
Brilliant! Please keep Defender news coming.
LAND ROVERS KEEP THE TOWING COMPANY's ALIVE AND WELL IN THE FAR REACHES OF AUSTRALIA FOR BEST PART OF 2 DECADES NOW
I'm sorry but this is just hilarious 😂😂😂
I have an old defender and it’s broken since the day I owned it, this is how it is and what makes it so good :)
Classic Land Rover owner experience😂
@@liamcostello4774 turning owners in to mechanics!
First of all, thank you for posting this. Not every new LR owner has a platform such as yours to share your experience and more importantly have the reach that you do. LR needs to seriously take notice and systemically change the reliability of their vehicals. This is absolutely ridiculous for any brand new LR car owner to go thru' this. I've been tempted to buy a LR vehicle multiple times. After following your saga, I will NEVER purchase a LR vehicle of any kind. LR need to also understand the power and influence of social media.
I talked my wife into buying a Ford Explorer ST after watching your video you did with it at the track. My head and tail lights would turn on by themselves. The dealer has had the vehicle for almost two months and they can’t fix the problem. I had to lemon law the vehicle and am currently awaiting the settlement. Very disappointing, we put less then 1000 miles on it.
Personally, I hope you guys keep the Defender long enough to see how it turns out. There a lot of comments on this issue, some hilarious, some helpful, some bitter. I also sense disappointment - we want LRs to be as good as they could be, and they can be frustrating and disappointing. Now they have gone in for some very ambitious technology, and our experience tells us it might be a disaster. But we really want it to work!
I know you guys have no obligation to any of us, but what's interesting is that you have a great channel here, a great show, a lot of smart viewers, and care about the vehicles you test and drive. By bad luck, you have a new Defender and it's giving trouble. Does this mean every one of them is a disaster? How will LR handle it? Your publicity will give them a lot to think about, as well as educate us as to how they are going to stand (or not) behind their product.
Disclosure: I have had five LRs, all diesels, from a 1996 Disco to a 2001 TD5 (still have it, love it), a 2003 TD4 Freelander (still have it, son drives it), two LR4s (sold one, wife drives other). So I know all about keeping them going and the pleasures and heartbreaks they bring. The Defender is exciting to me because it actually looks as though it is not morphing into the RR/LR range and looking like the others.
Anyway, I am certainly not going to try to persuade you to keep a pile of trouble, but I would love to see the unfolding saga, and what you make of this one, if they get the gremlins out, or a new one if they give you another model. But you will be doing all of us a great service to keep LR on its toes and exposed! There are a LOT of people watching your channel, and that's good news for the consumer!
Good luck, whichever way you decide to take it!
I daresay this experience is how you know you bought a genuine JLR vehicle.
Keep it , you'll make enough $$ doing broken videos to buy a new "Toyota Land Crusier "
pro tip: don't buy a landrover or bmw if you want reliability.
Well my BMW E90 325i (2005) model that I bought 2nd hand is giving me no problems whatsoever but obviously so would most older models compared to the newest luxury vehicles chock full of electronics waiting to be fixed :)
Had my BMW for 6 months now and not a single issue on it. I've owned every German brand, a Jaguar (which was bought back) and a Fiat (which was horrible). My Step-Dad got an Alfa Stelvio and at 8000 miles needed major engine work done to it. Volvo's also have a reputation now (and I used to work for them) for overcomplicated repairs, but BMW's are solid.
@@stefanpetrut1 Oooooo wow 6 whole months!!! WOW!! That is incredible!!!!! OMG!!!! Holy sweet jesus
@@alexanderautomotive8332 Nice sarcasm there dude. Very mature.
Even though this situation is providing compelling content for your channel, I would be more than frustrated. Not only would I request a full refund, I'd also like to be compensated for the inconvenience this has caused. Lemon Law it now is my recommendation.
Yes because it makes no sense they need to lemon law that shit now
I remember what my old CEO told me about Land Rover ownership:
"If you want to own a Range Rover, you have to be wealthy enough to buy three of them. One to drive to work in the morning, one to ride on the back of the tow truck on the way to the shop, and one just getting finished up at the shop which will ride back on the tow truck to pick you up when you get off work, because the one you drove in on this morning now needs fixed."
I would lemon the Defender as soon as you are able to, then take the money and buy one of the last Land Cruisers available in America. That way we can see what we're missing.
Having stuff break on a new car is frustrating. We just bought a new Honda Passport Elite, and we had the main display go bad in the first month. Honda told us that it was a known issue (for several Honda models) but they have to wait and see if the part breaks or not. Had to wait 3 days for the part to come in, but it only took one day for the install. I hope you get your Land Rover fixed,. Good Luck!
Feel bad for you, we have a brand new defender, 4 weeks no problems, love this car
Under the law, a “reasonable number of attempts” to repair a defect applies when the same defect remains after it has been subject to repair four (4) or more times within the first year after the date of original delivery. It also applies when the vehicle is out of service for repairs for a cumulative total of thirty (30) or more business days during the warranty term or one year after original delivery, whichever comes first.
That's exactly what I was thinking about! This has got to be a lemon.
I spoke with a lady at the grocery store about her new Kia Telluride. She stated she loved and they had purchased it after getting rid of their new Defender because of the endless problems with it.
Owned 2 LR4 HSE Lux and my son purchased a new Discovery...all were problems. Love the look but the headaches were huge. Never again.
Talk to Steve Leto, who is another content provider on TH-cam, is a fantastic resource for lemon law. He is a MI attorney but is amazingly helpful. Give him a ring.
TFL will not return it. They have already made more money of TH-cam from the broken Land Rover than they pay for that pos.
You’ve already been way more patient than I and likely the majority of other average car buyers would’ve been after buying a brand new vehicle. I would lemon law this one and start over.
Land Rover just keeps on giving guys. Almost can feel the Heritage.
@4:56 we see a person bent over on a trolley being wheeled off somewhere. Is he off to the service department's pay desk?
I've never seen such customer service efficiency!
"Step this way sir, please grab the handles on the customer service trolley and we'll wheel you to the private room where we'll take your pants down!"
Are you really surprised given the history of this mfg. the allure of this brand is much stronger than the quality.
Land Rover living up to all expectations
Sounds like the Check Engine Light is broken
You can bet that is the only thing on a Land Rover thats properly engineered since it basically prints them money.
Exactly! Some sensor or something? Have they checked the fuse🤣
yes I think they need another sensor to tell you if the warning lights working
Yes, could be the alternator
😂
I think you should hang onto it until the 45 day mark. Then you have given them more than ample time to resolve it and it is kind of a realistic time frame if you were a retail customer. It will be interesting to see what they will do because it sets a precedent.
Hi guys, I'm a Brit living in France and I'm really sorry that you are having to go through this. You ask what we the viewers would do? I would send it back and here's my reasoning :
1. I would never fully trust the car going forward;
2. Having seen the hoops LR are jumping through and still not fixing it would not be confidence inspiring for me at all;
3. I would get myself a Toyota with the money I got back from LR and I would tell LR that this is my plan.
The very best of luck to you both, cheers Dave
I have owned 4 different new Land Rovers and all of them have been to the dealerships far too often. The only good thing was the dealerships always supplying me a new Land Rover as a short term replacement and they always had good coffee. If it wasn’t for the comfort and drivability, I would have chosen Japanese or Korean a long time ago. I am glad to see Land Rover has not changed or I would have felt II was being persecuted
The Defender is built in Slovakia, workers earn from £6 ($8) an hour. You expect quality?
that"s the end of Defender.
defENDer
True kind off
Defector?
Hello TFL Team. I have a 2018 LR Discovery with around 32K on the clock. Like you I had some problems with the software when I first got the car. Eventually those were (for the most part) worked out. Unlike most new LR owners I've taken mine off road in 4 states and had a blast with the car. Other LR owners don't know what they're missing out on. When the car is in its natural environment it is truly amazing. One day, if COVID goes away, i would love to bring it to Colorado and drive on some of the trails you have shown me. Anyway, in your video you wanted ideas. I have heard from several technicians at my local LR dealers that the engine you have in your Defender is the worst one. I believe it is the same one found in the Evoque. I think this is what you are likely to have ongoing problems with. If you had the 6 cylinder model you likely be much better off. So perhaps the solution is for you to use your influence and ask that they replace the one you have with a new 6 cylinder one instead. I"ve driven two HSE 6 cylinder models here and they are a blast. Anyway, that's my advice.
All part of Land Rover ownership. It doesn’t get any better.
🙄 STFU stoopidz.
Have you ever owned a JLR vehicle?
TFL’s experience with Land Rover and JLR in general is the icing of the cake for me. Never ever buying a product from these frauds.
It's a new feature of the land rover, allows it to spend weeks off road.
@@user-zm7de9fc9x Id say it’s at your loss. I’ve owned LR vehicles since ‘94, a D90. Sure, some had a few issues. The ‘03 RR had me leave the brand due to head gasket failures, transmissions, etc, but in reality it was all the BMW drivetrain that repeatedly failed. We’ve had Lexus, Benz, Bimmer’s and Audi’s during the last 2 decades, we currently have 4 JLR vehicles in our family. My son’s LR4 has over 200k miles and largely trouble-free. My L405 is less year old, completely trouble-free but it’s ‘11 L322 predecessor went 154k trouble-free miles. My partner I-pace completely trouble-free....wish I could say same of her RX450h that preceded it. My daughters Evoque had a turbo issue, but replaced under warranty and she had a Disco Sport free loaner while it was being repaired.
The fact is all vehicles are machines thus prone to fail but the JLR products have been as reliable as any other brand we’ve owned and more comfortable and capable than any. I’m not surprised to hear electrical & ecm related issues w/new Defender. There’s a lot of new systems introduced on vehicle. None of these left you stranded, more of a nuisance than anything. I suspect if you were to sell it, you’d get your full $$ back given the demand. If you keep it, they’ll eventually sort the issues and you’ll have a rewarding ownership experience...at least that’s our experience with the brand.
Only recently found your channel, love the video’s and being from England was pleased to see the review of the Defender when you first got it, thought it looked nice in the trim you have, disappointed to see how unreliable it is, and it has put me off buying a Discovery 5 which I fancied. Keep up the great work and look forward to more updates.
The Land Rover Defender provides so much (negative) content that it deserves its own spinoff TFL channel.
Land rover offender
I really feel for you guys, how disappointing and frustrating.
Love the car but I think if it does not get fixed before that lemon law time... just get your money back!
TFL should “lemon” this Land Rover
Can’t believe Doug has got one!
This is such a disappointment.
I've owned 3 Land Rover Discovery's & a Range Rover Tdv8 Vogue SE they performed perfectly over 450k miles or more, only breakdown was a thermostat which actually cleared itself.
This new Defender looks like such a brilliant machine, so I'm hoping that these are teething troubles which JLR get on top of.
Thanks for keeping us posted guys, keep up the good work.
I can't believe JLR doesn't offer a loaner car.
Cause they know the loaner will break as well😂
They did offer one but they turned it down because they plenty of extra cars available
@@brentvance3958 i dont know if thats true. i remember andre had to get an uber ride home from the dealer
I have worked for this brand back in the early 2000s when they belonged to Ford. I sold them and worked on them a little. They look great and are full of promise and potential if only they had the reliability of cars from the 60s or 70s at least. I have apologised to people I sold them to, begged others not to buy them and rescued a few from that mistake. Helping someone not to buy a land rover has to be worth thousands and thousands of dollars. I have joked that I would not have anything to do with them again unless they refund all and I do mean ALL buyers every penny spent on purchase and repairs. Anyone brave enough to buy one should be provided with about 10 spare vehicles to ensure unbroken mobility and a reasonable useful lifespan for the money spent. Even with this an owner still has to have serious roadside or off roadside assistance as an option. I was hoping TATA or whoever bought them would turn things around but this is discouraging so far. If cars were ever this bad it was a very very long time ago. Better to wait for the Chinese copy if you like the look.
I would double check on the software update all new vehicles in the US come with an 8year/80k emissions warranty which covers catalytic converter and ECM that includes the software updates.
Lemon law it asap lol
That said the youtuber privilege is nice, you know they wouldn't fly over a tech from another country for anyone else
They gotta run a debugger on the ECU that trips the check engine light. Piece of cake. I know because I'm obviously an expert!