Best Practices For Creating and Using DLT Content Templates | Textlocal India

Telecom Regulatory Authority of India (TRAI) has mandated all entities that want to send SMS to register their organization, headers & templates on the DLT platforms, to curb Unsolicited Commercial Communication (UCC).
Edit: Textlocal is now a part of IMImobile Cloud Communications (India) Pvt. Ltd. Please DO NOT select IMImobile Pvt. Ltd. as Telemarketer.
In this video, we’ll take you through the best practices for creating content templates to avoid disruption in your traffic. We’ve also listed them down for your reference:
1. Message content, category, and template ID must exactly match the templates approved in the DLT platform:
► The message content you have added in Textlocal should not have extra/missing spaces or new lines.
► All templates added in Textlocal must be added with message category and template ID.
► All approved templates without template ID/message category in your account will be rejected post-implementation.
► Sending any of the rejected templates will result in the error “invalid template”. You can access all your rejected templates in your account. Please add DLT template IDs and message category for templates you wish to use and apply again in your Textlocal account.
2. DLT variables
► The maximum character limit for a DLT variable is 30 (as mandated by operators). If you wish to send Textlocal short links, please use 2 DLT variables ({#var#}{#var#}).
► The syntax of variables is different in DLT and Textlocal. Please use the relevant syntax when adding templates in each platform. See how to add templates in Textlocal here.
Eg: An OTP template will look like “Your OTP is {#var#}” in DLT platforms and “Your OTP is %%|text^{“inputtype” : “text”, “maxlength” : “6”}%%” in Textlocal.
Useful Resources and Links:
DLT Entity Registration Step-by-Step video: • Entity DLT Registratio...
DLT Template Registration Step-by-Step video: • Template Registration ...
DLT Registration & Best Practices: www.textlocal....
Get Started with Textlocal: www.textlocal....
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