A complete tour of Commissioning and After Sales Service on Opterix Workflows

Opterix Workflows offers one of the most detailed implementation for managing SITC projects and service. In this video we take a detailed look at the processes of commissioning and after sales service. Following areas are covered
1. Taking handover from projects and commissioning equipment
2. Starting warranty
3. Creating AMC quotations and starting AMC contract
4. Handling service requests for Warranty/AMC/Out of warranty customers
5. Handling routine service as per contract terms
6. Invoicing for AMC contracts, for out of warranty service delivered, spares delivered, etc
7. Handling service parts brought from the customer site for repair
8. Handling return of parts to OEM in case of replacement of parts under warranty
9. Setting up teams for carrying out service activities
10. Looking up service history for a customer, or a technician or even a machine under our care.
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