We used to call it a weekend rental. Bogues would come in to the dealer on a Friday evening after the banks are closed and purchase a vehicle. Monday when their financing got turned down they would bring it back filthy with 300-500 miles on it.
Unfortunately there are customers like that in every type of business these days. It’s hard not to let it bother you or take it personally, especially when you do your best to do the right thing from the start. I can and certainly will vouch for you and your crew. I have purchased multiple vehicles from Davis Auto and you are absolutely a straight shooter. My deals were never rushed or pressured and you and your team did everything you said you would do when you said you would do it. There is certainly more to this story than the customer is telling you. Just keep doing what you do!
I think that you got scammed. They used your truck to haul something else across the country. And they got a free rental truck to do the job, thanks to you.
He just stuck it to the first socker that showed. It might be of benefit to sell to more suitable buyers. As a sucker myself I would been all over that beauty and all I be seeing is money falling from the sky rainbows and unicorns.
@@jamesgordon7608 BUT THE TRUCK TRAVELED TO COLORADO AND BACK.....SO.....IT WOULD SEEM TO BE VERY ROADWORTHY.....NOT PERFECT.....BUT ROADWORTHY.....THIS WAS NOT A SUCKER SALE.....IT WAS A PERSON WHO DID NOT FULLY UNDERSTAND THAT AN OLDER TRUCK WITH A LOT OF MILES IS GOING TO HAVE NEEDS.....HE WAS EXPECTING PERFECTION FOR SMALL MONEY.....THOSE TWO THINGS DON'T GO TOGETHER.....
@@councilquirks6601 And I might add it there did that there and back in style maybe even did some back hauls we don't know. But I could guarantee those rainbows and unicorns are great. I don't know that be a good buyer in the future.
Some Customers SUCK! Remember when we sold used heavy equipment & Dump Trucks, we replaced them with new equipment when the warranty was ready to expire, and everybody who seemed to purchase never extended the warranty and then called to complain AS IS MEANS AS IS! Please open your eyes we started getting contracts NOTARIZED good luck, and enjoy your show Please keep us updated on this deal
We will keep you updated and we are definitely in the clear. All of our paperwork is perfectly proper if they decide to defunct on the bank then that’s one thing but we will bring you an update for sure.
Nothing but truth in this video. Prime example of people always wanting everything their way and being a user. Good for you for still trying to do the right thing even when the client was trying to do you wrong. I would have told them they are not allowed to return it and to get it off my property.
@@davecozzi9721 that’s the crazy thing they just had a driver drop it off and nothing was said documented or noted very strange process, but they pretty much thought they could just slide their way out of it. And the bank are battling it out now.
@@DavisOffRoad1 As if returning the truck and paperwork will get their money back. What a creative thought process they are using.🙄 Hopefully, this is all noted at the bank for any future loans they will apply for. You should have the vehicle towed and impounded. That would be some towing irony right there.
If it sits around much longer, we are going to do that but at this point, just giving the bank the courtesy because they really didn’t do anything wrong. Unfortunately, the customer did it all everything has been documented well but at some point enough is enough.
@DavisOffRoad1 what part of AS-IS NO Warranty-do people these days not understand? Your spot on with this was NOT the correct truck for a “startup” towing company. 💩 like this is what gives the towing business a bad rap🤷🏻♂️. I’m about 2hrs from ya-just across the NC line… I own a repossession company & if the customer doesn’t pick it up-I’ll take it off the banks hands for what’s owed-no questions asked. Would look good in my fleet & would be useful as we are SWAMPED with transports to Auction💯
Sounds like they hauled something 2000 miles then try to return the truck. Assuming you got your money and all the paperwork is in order, it’s now between the buyer and finance company, they don’t pay up they get sued and their credit is ruined
I bought a 17KW in Vancouver and was told it needed nothing. Yes i drove it, but once i hit a major hill, the truck shook violently. The broker did go good for front drums and shoes at a local shop as it was a 15hr round trip. Would i buy from them again. Absolutely! If it was me, on an as is sale I would only fix the check engine and abs lights if they agreed to being charged for it. The other lighting issues are minor and they could or should fix those themselves. Well done guys! Keep up the good work. Spunds like your description of the vehicle was accurate. Tell them to get to work and save up for a trans service and possible replacement later, and dont drive it like you stole it
Sounds like the scam I’ve heard that certain types of women have a fancy formal event to attend and they go out and buy a $1500 dress and then return it! 😂
Did they not have a clue of what they were doing , or did you get scammed here ? As in they used your truck to haul a pair of cars back to Colorado for the cost of fuel , then return the truck .
There’s no return policy. It’s their truck. We are completely paid. Really not sure what their thought was or whether they’re just gonna default the bank time will tell.
@@bobbrinkerhoff3592 that’s our plan. It can sit there in the parking lot and collect storage at this point we’ve done all we can do. It’s unfortunate. There’s customers like this.
That is a really nice looking and cool truck! Even if it’s got time and miles on it and needs some not inexpensive maintenance and repairs. It’s at the point in its service life where major components are needing overhaul, repair or replacement. For the right guy, this is a fantastic truck!
DON'T BE A CHUMP, I'm totally confused, if it's as is, where is and it's been signed multiple times why in the world after you have the check and you cashed the check are you giving the money back? I do not get this! If you've done your paperwork right, the check is cashed & they come back & act stupid you simply say.....BA- BYEEE!
I'm not in vehicles, but I do sales of other tech products. I've found that people will try something and change their mind... Then if you start asking questions on why they want to return it, suddenly new alleged problems will be brought up each time you talk to them. Sometimes it will get comical, because they just literally make stuff up.
One of the greatest bosses/owners I ever worked for once said. This girl come in raising hell with us because she got a dui and now having to pay to get her car back. So this goes on and on. Girl says. You ever heard the customer is always right? Owner replied back. Nope sometimes the customer is an idiot.
A lifetime ago a guy was trying to sorta get something for nothing of time already spent using the company's facilities. Guy took his argument to the customer service desk, got escalated, supervisor refused his request. He said "well, that's not good customer service!" Brilliant supervisor came back with..." well, good customer service starts with good customers " Only guy ever brave enough to say it lol
@@bryonmcmillan9655 learned many many years ago. All you have to do is be upfront then when situations arise like this, you can be very comfortable. They were not your fault. Appreciate the support
Watch the complete video guys. Nobody got scammed! The truck was paid for and for some reason brought back to their lot and left there. Its now just a nuisance while waiting to see what the issue is.
I wouldn't give them their entire purchase price back. Subtract the 4000 mile usage as a rental cost. Crappy customer and the customer isn't always right.... or smart.
Unfortunately there are people like that it's not your fault that they aren't happy more than likely there never happy just keep doing right by your customers and God bless
You seem pretty honest to me buddy. Just be yourself and stay honest, it will work out. We will be doing business here shortly. Oh yeah!! Don't forget, better music choices for your videos. L😂L
You need to sue this customer. The only way that people learn is being hit...both ways....the mouth and the pocket. They need to be sued, and I will contribute a few bucks if others will.
I hear you brother but sometimes you gotta drop the hammer . Unfortunately our society is changing for the worse in that you used to be dealing with a majority of honorable people that ownerd their own mistakes . More and more and more now people want someone else to shoulder their mistakes and coddling them is jsut making it worse. Believe me , I hear you when you say it far easier to jsut spend a little here and make them happy and be done with it and youre a good man for it. Not much makes me really angry , but good folks being taken advantage of sends me to 10 imediately. And thats what it turns into when they knew what they were buying , had every other option in the world offered tp them and they stuck with their decision . So now its theirs , the end... Them bringing it back makes them pretty shitty as far as im concerned and not worth your good will.
@@kylevantassel7259 you hit the nail on the head with this one. One thing that was left out of the video was every mistake we have ever made in business cost us. We learn the hard way and everyone cost us in someway shape or form everybody else expects things for free and makes running a business so hard. appreciate the kind words and support. Sounds like you completely understand the scenario and it sucks.
@@DavisOffRoad1 Yes it sucks, it sucks for you and every other good person just trying to do it right. It sucks for the honest consumer that one day may not get your good will because you ran out. These shitty people are screwing up our world brother...
I drove one just like it and they are great only thing that is bad is the def they have a rejin issues but if you del it it's great but they run great and do the job they was trying to rip you off
I know someone that would’ve done the same damn thing if they bought an as is used truck. It’s a shame! When you buy something used knowing it has problems and go and say the dealer screwed you, it’s not the dealers fault. You should’ve bought a new truck.
So How Much U Asking for It.?? We live in Southeast Tennessee.. ? ? Have plenty of work for it . Also have a parts truck just like it , that I can get parts off of.
By the sounds of it, you guys were honest and up front with the odds and ends that were problems or potential problems. This is one of those customers that I know everything and you guys know nothing mentality. Now maybe and I just mean maybe if the truck came back with 5 to 10 miles more than what it was sold with a person could say okay I'm not cut out for this truck but 4000 miles that's over kill. Now this is just me but I would have said sorry as per the bill of sale sold AS IS you my friend own the truck . You stepped up and took care of the dead beat. I applaud you for having more integrity than the dead beat. Keep up the great work. In the near future I'm hoping to work with you on a square body.
Sadly, it's the world we live in today, it's always someone else's fault and nobody wants to take responsibility for their own actions or mistakes. And, even more idiots in the trucking business. Showed up at an incident a while back with a 7 figure brand new rotator to get a guy's trailer who had backed off an embankment because he hadn't set his parking brake. I went through the whole plan of attack to get him out, the time involved and the likely cost, and he agreed and signed off. Once I got his dumb ass out and gave him the updated bill, he claimed I'd told him it would cost $300, which was WAY off. He argued that he was not paying until I played the audio recording of him agreeing to the cost, and showed him the bill, WHICH HE HAD SIGNED. I told him I could call the Sheriff's Dept. and they would sort it out, so he finally agreed after spewing all manner of profanities at me. Sad, but there are a lot of assholes out there.
Yeah it’s a sad world with a lot of people and there entitlement etc
หลายเดือนก่อน +4
@ 0:30 That is one ugly truck... A company so cheap they used front doors on the rear doors to save money while making their product look cheap and ugly...
Interesting, they are going into the towing business where customers behave just like them and worse. I would be tempted to call the bank and tell them the sold as is truck was dropped at your lot and is racking up storage fees. I know you don't want to do business that way, but to just drop the truck off with no prior conversation is arrogant and stupid. My take is their lawyer is going to make allot of money in the towing business.
It’s a bit humorous honestly at this point you are correct that is how we should handle it but at this point we’re just letting it sit and letting them figure it out
Sounds like this customer didn't know what they were doin... I bought a truck from you guys in 2020 and you were straight up about the condition and I fixed it and it's still goin strong...And I'm saving for the next one from you guys😂
💪💪 we try to be overly descriptive things are used and do break but this is exactly as you said they bought the wrong vehicle and had no clue about upkeep and maintenance
You are correct it’s a scary thought to think someone this un knowledgeable would’ve been carrying a car on the back right beside you in traffic, but I guess everyone has to start somewhere
Asis yes…. Were the issues on the one you are referring to Spelled out line by line issues like we did no… we know why the auction didn’t spell out the issues with the one you are referring to was because there wasn’t enough ink or paper to write it all on. Actually promoted it as perfect frame off restored …. Totally different scenario we could go on for days on trucks like the shitty Squarebodys sold at auction but we don’t want to take over all the TH-cam watchers to our channel only seeing what crooked things and dealings are really out there
I've always said it, until you are an entrepreneur yourself, you can't grasp and respect the concept of it. Everyone wants a deal, buddy discount and beat you up on the prices every chance they get... Ok, well how bout you come perform some work for me and I'll nit pick you and gripe all about your prices too. Expect you to take money outta your own pocket just for the sake of me getting a better deal. You really see folks true colors when you're dealing with them financially. These folks must just be starting down the entrepreneurial road for the first time ever, or they haven't gotten 'taken' yet in their entrepreneurial journey, or this probably would've played out much better for both parties.
We have a whole video ready to post about that. We just need to edit it unfortunately, with all the hurricane situation, we have not gotten to it yet, but it pretty much says exactly what you said why ask your buddy to do it cheaper when one you’re their friend too, you should support small businesses and three even if they do it for the same price as a corporate company real, you’re getting the same deal getting better more personal work and you’re helping out the local economy and you’re supporting your friends business but people just do not understand that
Despite the fact that everything was above board and documented (sounds like the customer doesn't even read or speak the same language) how in the world was it feasible for them to bring it back from halfway across the country? Long way to go to even buy it in the first place. You even letting them on the property with it doesn't even sound like being bend over backwards nice guys... sounds more like enabling these people which shouldn't be happening.
@DavisOffRoad1 ok cool. Didn't know there was a part 2. Did you charge them for the miles. Jw. Thanks for the reply. Wasn't expecting that. Most people with a lot of subscribers don't reply. I just started and I reply to everyone. Thanks and I did subscribe.
Awesome we appreciate you following and we have not done a return nor anything at this moment it’s in the bank’s hands as to where and how they wanna handle it but yes, that would be a mileage or a deduction of value in the vehicle or something to that effect that will take place
No way should you have to take a loss from their ignorance of the phrase as is. I understand you want to try and make it right, at the most offer them to fix the issues and split the cost. If not, it's all on them. I think they didn't really know about how hard the tow industry is to get started.
You got scammed, “as is” should be the fact that the person who buys it should be stuck with it. Truck is in good condition, let it sit and put a lein on the people who bought it. There loss, they’ll have to pay for time lost to you
@DavisOffRoad1 hey I honestly feel bad this happened to you. But I will give you 2500.00 cash for the truck to help you guys out. Dont thank me it's all good man. I try to help everyone.
1:47 I know you're in it for only about $12,000 so I'll tell you what I'll do because we know you're not going to get that money out of it it's overpriced and these trucks are only selling for about $22,000 that's it! I'll trade you 2015 Chevy Silverado 2500 HD I just had a new transmission put on they're finishing up with it this week at the shop has $230,000 mi on it four-door crew cab let's face it we both know you can turn around sell the truck Yes it's a four-wheel drive with the sound system we know you can turn around and sell the truck for $18,000 get your money back and then some! Let me know! I'm in the towing business and auction business and part automotive sales and I know and we know what you have in it! I'm very very well aware of that truck particular year model and the mechanical issues that comes with it especially with the Allison transmission!
So much of this story doesn't sound right. Sending someone that doesn't even have the knowledge to operate the truck is extremely odd. It seems that they either needed a truck to haul something or once back home they changed their mind on a new business.
Bingo choice number two is exactly what it boiled down to. That’s why when we offered to trade them for a newer vehicle not only could they not afford it they just did not want to go that route at all thinking they figured out about the operating cost and other things after the fact.
They are on the hook for the loan. The next step is to let it sit there for a few more months and the repo man will come get it. The dealer can charge storage in the mean time. Because it’s on their property and they have to keep it secured. So they are entitled to a storage fee. These folks will loose their down payment and ruin their credit. The bank will try and resell it AS IS. then they will sue for the deficient balance. Repo fees. Storage fees. Lost intrest that could have been earned. And auction sales fees. All those get calculated for a grand total. Subtract the sale price form the auction. And the reminder goes to a lawsuit for the debtor. The bank will sue and win. Then garnish future wages and bank accounts of the debtor. And that’s that.
Got played you must not have watched part 2 we were fully paid as always when the vehicle left. This is a fight between the customer and the bank not us.
Sounds like maybe they could have stolen some vehicles around your area maybe hauled them back to Colorado. You might want to check and see if there was some vehicles stolen where you live
IF you sold the truck then why do you still have it? Its sold. Tell the customer to come pick it up. Why should you have to do anything for them due to their ignorance?
@@DavisOffRoad1 So what is your process now with it? I mean I get they are not local and just returned it but that doesnt undue the transaction. Assuming they financed through a bank? Do you now have to go through and contact the finance company to explain how they are off the hook? You sound like a good honest company, but this could open you up from others who may do the same thing.
@@famousamoso7 you’re exactly right at this point it would be them battling against the bank to try to do or change things we could’ve just let it sit in the parking lot like it was when they dropped it off. We didn’t have to double check or do anything but it never hurts to examine your work or give it a double check, which we did and that was different other than a couple lightbulbs. We really believe they thought it was just a drop it off and get back out of it situation which unfortunately it’s just not the case so either the bank will turn it into a repossession and go against them or they can decide to pick it back up. I guess those are currently the options, but we will do an update as it plays out. It’s not comical, but it is entertaining the way people’s mind works these days and even with documentation paperwork and all the effort we went to on this. It’s still frustrating and we’re really not any money or anything other than a little time and effort, the other point I don’t think a lot of people realize is we are fully paid. We do not do the financing so the bank has paid us in full just like a cash sale transaction. The situation currently would be between the customer and the bank.
@@DavisOffRoad1 That makes more sense that your company isnt on the the hook for anything and as mentioned you let it play out and when the bank doesnt get their money they can do what they need to do. I was originally under the impression you were just going to roll over and take it back as if it was just "misunderstanding". Glad you will hold them accountable so youre not taken advantage of.
Sorry if we didn’t quite explain it where it made sense but yes, you’re exactly right. They are accountable with the bank currently not us the way I see it. They made a mistake. Every mistake that I’ve ever made has caused me and this one’s gonna end up costing them.
Shit they don't want it. Let me know I'd be interested in it. I got a 15 frieghtliner with 690k and running strong. Tranny only 5k to rebuild. I'd he Interested in that trk
I would love to get that truck I would have took I would have took it to a mechanic shop and let them fix that transmission I would have bought that truck a wrecker and drove it back to Detroit
@@DavisOffRoad1 that truck has been in my personal truck I would have bought a wrecker from you too and made it a package deal I am looking for 4-door flat bed with a 21bed and a four-door wrecker and a four-door wrecker that can carry a semi and they do not got to be new that can be used going to be private trucks
Unfortunately, since they have gone from 100 K to 150 to 160 K over the last 3 to 4 years it’s about as cheap as they get that are actually cosmetically and reasonably mechanically acceptable
I have no idea why any of this went past a "as is" sale. You're just dealing with a bad actor. The actual problem here is you bending over backwards for no justifiable reason. I can agree that going the extra mile has value but you have to draw lines, especially when you are absolutely sure that you already went above and beyond responsibilities and niceties.
For those who dont known or understand how this works. You buy a truck with a loan means you borrowed the money to pay it in full. Then you repay the bank according to their terms. Once you drive off that curb , you own it. And are now responsible for the loan repayment. That’s between you and the bank. The dealer has been paid and is off the hook. You’re now in bed with the bank. Unfortunately, when it’s as is. That means it’s as is and your an owner.
Customer dropped it back off. I’m assuming thinking it was going to be returned bank decides to let them out of the debt. We will resell it for the bank at that point out of good faith just to help.
As it says, it would make it a different price point as well as shop time that we do not currently have due to the flow of vehicles so some get sold as is with noted problems
A crew can Freightliner is not anywhere close to that price any longer … we buy and sell these daily please let me know your source at that price we will make them very rich and sell about 1000 of them for them the first day
![เจ็บที่ยังฮัก - ม่อน วรวิทย์ [ Official Mv ] จอนนี่มิวสิค](http://i.ytimg.com/vi/KALIGSRSjFs/mqdefault.jpg)
They used it to transport something and then returned when done.
We used to call it a weekend rental. Bogues would come in to the dealer on a Friday evening after the banks are closed and purchase a vehicle. Monday when their financing got turned down they would bring it back filthy with 300-500 miles on it.
Yeah no go on that around here paid in full before leaving way too many scams these days
They but 4 thousands mile on the truck I would say it ur truck
Probably hauling drugs or moonshine and then being it back.just don't trust no 1 anymore
Too bad you won’t mention the customer that bought it, just proves the class act you are! 👍👏🏻
Unfortunately there are customers like that in every type of business these days. It’s hard not to let it bother you or take it personally, especially when you do your best to do the right thing from the start. I can and certainly will vouch for you and your crew. I have purchased multiple vehicles from Davis Auto and you are absolutely a straight shooter. My deals were never rushed or pressured and you and your team did everything you said you would do when you said you would do it. There is certainly more to this story than the customer is telling you. Just keep doing what you do!
We appreciate the support in this case we know we 100% did everything right even beyond proper but still a frustrating deal
I think that you got scammed. They used your truck to haul something else across the country. And they got a free rental truck to do the job, thanks to you.
We got fully paid maybe the bank did not us tho
I KNEW THAT YOU GOT PAID.....OTHERWISE.....THE TRUCK WOULD HAVE NEVER LEFT.....
He just stuck it to the first socker that showed. It might be of benefit to sell to more suitable buyers. As a sucker myself I would been all over that beauty and all I be seeing is money falling from the sky rainbows and unicorns.
@@jamesgordon7608 BUT THE TRUCK TRAVELED TO COLORADO AND BACK.....SO.....IT WOULD SEEM TO BE VERY ROADWORTHY.....NOT PERFECT.....BUT ROADWORTHY.....THIS WAS NOT A SUCKER SALE.....IT WAS A PERSON WHO DID NOT FULLY UNDERSTAND THAT AN OLDER TRUCK WITH A LOT OF MILES IS GOING TO HAVE NEEDS.....HE WAS EXPECTING PERFECTION FOR SMALL MONEY.....THOSE TWO THINGS DON'T GO TOGETHER.....
@@councilquirks6601 And I might add it there did that there and back in style maybe even did some back hauls we don't know. But I could guarantee those rainbows and unicorns are great. I don't know that be a good buyer in the future.
Some Customers SUCK! Remember when we sold used heavy equipment & Dump Trucks, we replaced them with new equipment when the warranty was ready to expire, and everybody who seemed to purchase never extended the warranty and then called to complain AS IS MEANS AS IS! Please open your eyes we started getting contracts NOTARIZED good luck, and enjoy your show Please keep us updated on this deal
We will keep you updated and we are definitely in the clear. All of our paperwork is perfectly proper if they decide to defunct on the bank then that’s one thing but we will bring you an update for sure.
I think I saw that truck loaded with a generator and pulling a second generator.
You Sir got PLAYED!!!
We are fully paid so no playing us we are out nothing but a touch of time
Nothing but truth in this video. Prime example of people always wanting everything their way and being a user. Good for you for still trying to do the right thing even when the client was trying to do you wrong. I would have told them they are not allowed to return it and to get it off my property.
@@davecozzi9721 that’s the crazy thing they just had a driver drop it off and nothing was said documented or noted very strange process, but they pretty much thought they could just slide their way out of it. And the bank are battling it out now.
@@DavisOffRoad1 As if returning the truck and paperwork will get their money back. What a creative thought process they are using.🙄 Hopefully, this is all noted at the bank for any future loans they will apply for.
You should have the vehicle towed and impounded. That would be some towing irony right there.
If it sits around much longer, we are going to do that but at this point, just giving the bank the courtesy because they really didn’t do anything wrong. Unfortunately, the customer did it all everything has been documented well but at some point enough is enough.
@@DavisOffRoad1 File for abandoned vehicle title. Get it back for free.
OK I'll leave you alone now.
We considered that too, but the bank did nothing wrong in this equation so we don’t want to take advantage of them
@DavisOffRoad1 what part of AS-IS NO Warranty-do people these days not understand? Your spot on with this was NOT the correct truck for a “startup” towing company. 💩 like this is what gives the towing business a bad rap🤷🏻♂️. I’m about 2hrs from ya-just across the NC line… I own a repossession company & if the customer doesn’t pick it up-I’ll take it off the banks hands for what’s owed-no questions asked. Would look good in my fleet & would be useful as we are SWAMPED with transports to Auction💯
Not sure where this vehicle will end up but more than happy to help you with your truck need
I love buying vehicles with problems as long as the price reflects the problems. i would love to have a rollback like that.
Exactly it was priced accordingly if they had the $5000 or so to invest or less, it could be great
You and me both
I agree, 100%!
That’s the difference between a good business and a bad businessman you’d rather have a good name than have a few extra dollars❤
Hard to make decision calls like these these days, but always still try to do the best for the customer as possible
Sounds like they hauled something 2000 miles then try to return the truck. Assuming you got your money and all the paperwork is in order, it’s now between the buyer and finance company, they don’t pay up they get sued and their credit is ruined
Exactly 100%
We need politicians with your mentality
We could only hope
I bought a 17KW in Vancouver and was told it needed nothing. Yes i drove it, but once i hit a major hill, the truck shook violently. The broker did go good for front drums and shoes at a local shop as it was a 15hr round trip. Would i buy from them again. Absolutely! If it was me, on an as is sale I would only fix the check engine and abs lights if they agreed to being charged for it. The other lighting issues are minor and they could or should fix those themselves. Well done guys! Keep up the good work. Spunds like your description of the vehicle was accurate. Tell them to get to work and save up for a trans service and possible replacement later, and dont drive it like you stole it
We appreciate that first hand experience for sure thanks for the business
I realized a long time ago there are some people in life no matter what you do you can never make them happy
Amen to that
"Goldcoiners", you could hand them a gold coin and they bitch it wasn't big enough.
I had a similar situation in real life.
The difference is my Bad Apple ended in DIVORCE
Haha that happens for sure
Sounds like the scam I’ve heard that certain types of women have a fancy formal event to attend and they go out and buy a $1500 dress and then return it! 😂
Did they not have a clue of what they were doing , or did you get scammed here ? As in they used your truck to haul a pair of cars back to Colorado for the cost of fuel , then return the truck .
There’s no return policy. It’s their truck. We are completely paid. Really not sure what their thought was or whether they’re just gonna default the bank time will tell.
@@DavisOffRoad1 I'd be checking with their bank , to see if they intend to show up and repo " their " truck .
@@bobbrinkerhoff3592 that’s our plan. It can sit there in the parking lot and collect storage at this point we’ve done all we can do. It’s unfortunate. There’s customers like this.
That is a really nice looking and cool truck! Even if it’s got time and miles on it and needs some not inexpensive maintenance and repairs. It’s at the point in its service life where major components are needing overhaul, repair or replacement. For the right guy, this is a fantastic truck!
DON'T BE A CHUMP, I'm totally confused, if it's as is, where is and it's been signed multiple times why in the world after you have the check and you cashed the check are you giving the money back? I do not get this! If you've done your paperwork right, the check is cashed & they come back & act stupid you simply say.....BA- BYEEE!
I'm not in vehicles, but I do sales of other tech products. I've found that people will try something and change their mind... Then if you start asking questions on why they want to return it, suddenly new alleged problems will be brought up each time you talk to them. Sometimes it will get comical, because they just literally make stuff up.
You hit that on the head !
One of the greatest bosses/owners I ever worked for once said. This girl come in raising hell with us because she got a dui and now having to pay to get her car back. So this goes on and on. Girl says. You ever heard the customer is always right? Owner replied back. Nope sometimes the customer is an idiot.
😂😂😂👍
A lifetime ago a guy was trying to sorta get something for nothing of time already spent using the company's facilities. Guy took his argument to the customer service desk, got escalated, supervisor refused his request. He said "well, that's not good customer service!"
Brilliant supervisor came back with..." well, good customer service starts with good customers "
Only guy ever brave enough to say it lol
I’d do business with you. Your honesty speaks loudly!! Nice to see
@@bryonmcmillan9655 learned many many years ago. All you have to do is be upfront then when situations arise like this, you can be very comfortable. They were not your fault. Appreciate the support
Watch the complete video guys. Nobody got scammed! The truck was paid for and for some reason brought back to their lot and left there. Its now just a nuisance while waiting to see what the issue is.
@@richardpetker4337 yesssss someone that watched the whole thing lol and understands
😂they needed a roll back to get something to Colorado. Now they don’t need the truck!!
That’s an expensive rental fee lol gonna cost them a lot for that little move
I'd hold them to the deal.
That’s what’s happening but willing to trade with them to help also
I wouldn't give them their entire purchase price back. Subtract the 4000 mile usage as a rental cost. Crappy customer and the customer isn't always right.... or smart.
@@toddtonis no refunds happening we have done all we can in this case
It’s almost like someone who is a professional house flipper, why can’t I triple my money, I did paint it ?
Haha people’s minds working in mysterious ways
Welcome to being a business owner.Sometimes you have time do things for free even if it's not your fault.Its the way to gain control over the cusomer
Part of retail in any industry these days
Unfortunately there are people like that it's not your fault that they aren't happy more than likely there never happy just keep doing right by your customers and God bless
Yes sir it’s all we can do is the golden rule do unto others as you would have them do unto u
Baaad people , what part in the bill of sale can`t they understand , AS IS , take them to court
Part 2 coming
You seem pretty honest to me buddy.
Just be yourself and stay honest, it will work out. We will be doing business here shortly.
Oh yeah!! Don't forget, better music choices for your videos.
L😂L
Yes, sir, we are working on that currently
@@DavisOffRoad1 Thank you Davis.
And remember.
JESUS NEVER FAILS ❤️
💪💪💪👍🙏🏼
Great service you provide!!!can't make people happy!!!
Nice looking rolloff unit
Definitely is
I have the same truck but ex cab not a 4 door mine was 129 k new in 2016 that truck is nice
They are great trucks and they have sure gone up since you purchased yours that’s for sure
You need to sue this customer. The only way that people learn is being hit...both ways....the mouth and the pocket. They need to be sued, and I will contribute a few bucks if others will.
That’s a great idea if a few got a piece of there own medicine we would live in a different world
You went far and beyond then what you were suppose to do, some people dont understand what As Is means!!!
Agreed for sure
I hear you brother but sometimes you gotta drop the hammer . Unfortunately our society is changing for the worse in that you used to be dealing with a majority of honorable people that ownerd their own mistakes . More and more and more now people want someone else to shoulder their mistakes and coddling them is jsut making it worse. Believe me , I hear you when you say it far easier to jsut spend a little here and make them happy and be done with it and youre a good man for it. Not much makes me really angry , but good folks being taken advantage of sends me to 10 imediately. And thats what it turns into when they knew what they were buying , had every other option in the world offered tp them and they stuck with their decision . So now its theirs , the end... Them bringing it back makes them pretty shitty as far as im concerned and not worth your good will.
@@kylevantassel7259 you hit the nail on the head with this one. One thing that was left out of the video was every mistake we have ever made in business cost us. We learn the hard way and everyone cost us in someway shape or form everybody else expects things for free and makes running a business so hard. appreciate the kind words and support. Sounds like you completely understand the scenario and it sucks.
@@DavisOffRoad1 Yes it sucks, it sucks for you and every other good person just trying to do it right. It sucks for the honest consumer that one day may not get your good will because you ran out. These shitty people are screwing up our world brother...
Well said that is the truth for sure
I drove one just like it and they are great only thing that is bad is the def they have a rejin issues but if you del it it's great but they run great and do the job they was trying to rip you off
Well, they problem last with the bank now we did what we were supposed to do. All documents were proper and we were paid for the unit.
I know someone that would’ve done the same damn thing if they bought an as is used truck. It’s a shame! When you buy something used knowing it has problems and go and say the dealer screwed you, it’s not the dealers fault. You should’ve bought a new truck.
Even new trucks break down too but some are never happy you are correct
So How Much U Asking for It.?? We live in Southeast Tennessee.. ? ? Have plenty of work for it . Also have a parts truck just like it , that I can get parts off of.
Beautiful truck. Sorry you had to deal with dumb people
Sadly, there are people in this world like that, they are never happy.
Exactly got that right
By the sounds of it, you guys were honest and up front with the odds and ends that were problems or potential problems. This is one of those customers that I know everything and you guys know nothing mentality. Now maybe and I just mean maybe if the truck came back with 5 to 10 miles more than what it was sold with a person could say okay I'm not cut out for this truck but 4000 miles that's over kill. Now this is just me but I would have said sorry as per the bill of sale sold AS IS you my friend own the truck . You stepped up and took care of the dead beat. I applaud you for having more integrity than the dead beat.
Keep up the great work. In the near future I'm hoping to work with you on a square body.
Ready when you are and thanks for watching frustrating day
Keep on doing what you’re doing champ, got to take a lick every so often. You guys have done well with your establishment
Yes sir we roll on
Sadly, it's the world we live in today, it's always someone else's fault and nobody wants to take responsibility for their own actions or mistakes. And, even more idiots in the trucking business. Showed up at an incident a while back with a 7 figure brand new rotator to get a guy's trailer who had backed off an embankment because he hadn't set his parking brake. I went through the whole plan of attack to get him out, the time involved and the likely cost, and he agreed and signed off. Once I got his dumb ass out and gave him the updated bill, he claimed I'd told him it would cost $300, which was WAY off. He argued that he was not paying until I played the audio recording of him agreeing to the cost, and showed him the bill, WHICH HE HAD SIGNED. I told him I could call the Sheriff's Dept. and they would sort it out, so he finally agreed after spewing all manner of profanities at me. Sad, but there are a lot of assholes out there.
Yeah it’s a sad world with a lot of people and there entitlement etc
@ 0:30 That is one ugly truck... A company so cheap they used front doors on the rear doors to save money while making their product look cheap and ugly...
Haha they sure did but there are millions of them on the road
@@DavisOffRoad1 Well I don't own one and probably never will.. Id be embarrassed to drive one of those ugly things
We’re not a fan of the looks either, but with the Cummins motor and Alison transmission, they do tend to do a pretty good job as a work tool
Awww does that hurt your feelings
You’re stupid making a comment like that.
Interesting, they are going into the towing business where customers behave just like them and worse. I would be tempted to call the bank and tell them the sold as is truck was dropped at your lot and is racking up storage fees. I know you don't want to do business that way, but to just drop the truck off with no prior conversation is arrogant and stupid. My take is their lawyer is going to make allot of money in the towing business.
It’s a bit humorous honestly at this point you are correct that is how we should handle it but at this point we’re just letting it sit and letting them figure it out
As is, means, as is. You went above and beyond. Some people are lazy and shameless.
We think so to but sometimes you still want to try your best and it makes you realize your wasting your time
Sounds like they used truck to move A vehicle to Colorado and wants money back
Who knows it’s the banks right now
Dealing with the public can be rough at times….sounds like they needed to move something to Colorado to me…
Well, they’re still on the hook with the bank so it’s truly their problem we have been paid in full
Shame it’s a gorgeous truck. Put some money into it and I’d bet it had a lot of use left to it or part it out.
I would guess they’re gonna come pick it up. I don’t think the bank is going to back down, but it’s between them and the bank at this point.
Sounds like this customer didn't know what they were doin... I bought a truck from you guys in 2020 and you were straight up about the condition and I fixed it and it's still goin strong...And I'm saving for the next one from you guys😂
💪💪 we try to be overly descriptive things are used and do break but this is exactly as you said they bought the wrong vehicle and had no clue about upkeep and maintenance
@@DavisOffRoad1 some people buy things they know nothing about, and have no business buying...
You are correct it’s a scary thought to think someone this un knowledgeable would’ve been carrying a car on the back right beside you in traffic, but I guess everyone has to start somewhere
That M1 is in pretty good shape for a 400 k rig. They didn’t know what they were looking at.
Buyers remorse it is great for its price and miles and condition
Thanks for sharing
@@ashleyconnelley1856 thanks for watching
I had to quit trying to help people out because they think they have a A hundred thousand mile warranty if you help him on one thing
Agreed sad but true
Love the video we appreciate your honesty
@@thestorm4323 thanks
Kinda reminds me of a k10 you bought as is and saw it another way
Asis yes…. Were the issues on the one you are referring to Spelled out line by line issues like we did no… we know why the auction didn’t spell out the issues with the one you are referring to was because there wasn’t enough ink or paper to write it all on. Actually promoted it as perfect frame off restored …. Totally different scenario we could go on for days on trucks like the shitty Squarebodys sold at auction but we don’t want to take over all the TH-cam watchers to our channel only seeing what crooked things and dealings are really out there
It's "the customers are always right in matters of taste". that's the quote, not just "always right"
Agreed
I never knew that well known saying was just part of the full quote. tHanks.
I've always said it, until you are an entrepreneur yourself, you can't grasp and respect the concept of it. Everyone wants a deal, buddy discount and beat you up on the prices every chance they get... Ok, well how bout you come perform some work for me and I'll nit pick you and gripe all about your prices too. Expect you to take money outta your own pocket just for the sake of me getting a better deal. You really see folks true colors when you're dealing with them financially. These folks must just be starting down the entrepreneurial road for the first time ever, or they haven't gotten 'taken' yet in their entrepreneurial journey, or this probably would've played out much better for both parties.
We have a whole video ready to post about that. We just need to edit it unfortunately, with all the hurricane situation, we have not gotten to it yet, but it pretty much says exactly what you said why ask your buddy to do it cheaper when one you’re their friend too, you should support small businesses and three even if they do it for the same price as a corporate company real, you’re getting the same deal getting better more personal work and you’re helping out the local economy and you’re supporting your friends business but people just do not understand that
Despite the fact that everything was above board and documented (sounds like the customer doesn't even read or speak the same language) how in the world was it feasible for them to bring it back from halfway across the country? Long way to go to even buy it in the first place. You even letting them on the property with it doesn't even sound like being bend over backwards nice guys... sounds more like enabling these people which shouldn't be happening.
Yeah watch part 2 it explains a little more
I'm pretty sure they just needed to haul something 2000 miles and back and just borrowed your truck for free.
Watch part 2 we are paid in full from day one
@DavisOffRoad1 ok cool. Didn't know there was a part 2. Did you charge them for the miles. Jw. Thanks for the reply. Wasn't expecting that. Most people with a lot of subscribers don't reply. I just started and I reply to everyone. Thanks and I did subscribe.
Awesome we appreciate you following and we have not done a return nor anything at this moment it’s in the bank’s hands as to where and how they wanna handle it but yes, that would be a mileage or a deduction of value in the vehicle or something to that effect that will take place
No way should you have to take a loss from their ignorance of the phrase as is. I understand you want to try and make it right, at the most offer them to fix the issues and split the cost. If not, it's all on them. I think they didn't really know about how hard the tow industry is to get started.
@@whitebass16 very well said
Good on you brother I’ll buy something from you as soon as I need another vehicle for mama (my wife) Gotta keep her happy!!!
Happy wife, happy life
You got scammed, “as is” should be the fact that the person who buys it should be stuck with it. Truck is in good condition, let it sit and put a lein on the people who bought it. There loss, they’ll have to pay for time lost to you
We are paid in full it’s just sitting about to start collect storage now
So they own the truck so how much storage are you charging if you let it sit there
At this point none but will have to address that at some point
@DavisOffRoad1 hey I honestly feel bad this happened to you. But I will give you 2500.00 cash for the truck to help you guys out. Dont thank me it's all good man. I try to help everyone.
That would be up to the bank to sell it off and how much etc we did our part was just showing how the world acts these days
@@DavisOffRoad1
Did the buyer come back for the truck or did the buyer's bank come and do a repo?
It’s still sitting here no changes check part 2 video on our channel
@ Thanks!
1:47 I know you're in it for only about $12,000 so I'll tell you what I'll do because we know you're not going to get that money out of it it's overpriced and these trucks are only selling for about $22,000 that's it! I'll trade you 2015 Chevy Silverado 2500 HD I just had a new transmission put on they're finishing up with it this week at the shop has $230,000 mi on it four-door crew cab let's face it we both know you can turn around sell the truck Yes it's a four-wheel drive with the sound system we know you can turn around and sell the truck for $18,000 get your money back and then some! Let me know! I'm in the towing business and auction business and part automotive sales and I know and we know what you have in it! I'm very very well aware of that truck particular year model and the mechanical issues that comes with it especially with the Allison transmission!
Thanks for the offer. The bank is taking care of it. We are paid in full so they’re going to battle it out.
So much of this story doesn't sound right. Sending someone that doesn't even have the knowledge to operate the truck is extremely odd. It seems that they either needed a truck to haul something or once back home they changed their mind on a new business.
Bingo choice number two is exactly what it boiled down to. That’s why when we offered to trade them for a newer vehicle not only could they not afford it they just did not want to go that route at all thinking they figured out about the operating cost and other things after the fact.
You should have some honor, courage, and integrity and stop selling diesels with DEF. You selling customers a DEF truck is the scam.
It’s a shame, but that’s very true emissions items are a problem in most cases but good old government says they have to have them so they do
Hey man I've seen your shop you have nice ass trucks. richmond Virginia in the house
Awesome local follower thanks for the support
😮ruins a already stressed out day 😡Aloha from Hawaii 🤙🏽🌴😎
Yesss exactly
They are on the hook for the loan. The next step is to let it sit there for a few more months and the repo man will come get it.
The dealer can charge storage in the mean time.
Because it’s on their property and they have to keep it secured. So they are entitled to a storage fee.
These folks will loose their down payment and ruin their credit.
The bank will try and resell it AS IS. then they will sue for the deficient balance.
Repo fees.
Storage fees.
Lost intrest that could have been earned.
And auction sales fees.
All those get calculated for a grand total.
Subtract the sale price form the auction. And the reminder goes to a lawsuit for the debtor.
The bank will sue and win.
Then garnish future wages and bank accounts of the debtor.
And that’s that.
Exactly correct great line by line you just ruined my next video details lol
1 of the oldest tricks in the book & you got played…
Got played you must not have watched part 2 we were fully paid as always when the vehicle left. This is a fight between the customer and the bank not us.
Report it as Abandon Vehicle and have it Towed to The Salvage Yard!
I don't sell anything on credit cash only no phony money
Yep us too watch part 2 it explains more
Subbed!
💪💪
There needs to be customer reviews
That would go over amazing somebody sure needs to invent that
Sounds like maybe they could have stolen some vehicles around your area maybe hauled them back to Colorado. You might want to check and see if there was some vehicles stolen where you live
Unfortunately, we live right outside of Richmond a very, very common area for theft
IF you sold the truck then why do you still have it? Its sold. Tell the customer to come pick it up. Why should you have to do anything for them due to their ignorance?
Just courtesy but also they literally dropped it off and flew back to Colorodo like it was just normal …. Very strange
@@DavisOffRoad1 So what is your process now with it? I mean I get they are not local and just returned it but that doesnt undue the transaction. Assuming they financed through a bank? Do you now have to go through and contact the finance company to explain how they are off the hook?
You sound like a good honest company, but this could open you up from others who may do the same thing.
@@famousamoso7 you’re exactly right at this point it would be them battling against the bank to try to do or change things we could’ve just let it sit in the parking lot like it was when they dropped it off. We didn’t have to double check or do anything but it never hurts to examine your work or give it a double check, which we did and that was different other than a couple lightbulbs. We really believe they thought it was just a drop it off and get back out of it situation which unfortunately it’s just not the case so either the bank will turn it into a repossession and go against them or they can decide to pick it back up. I guess those are currently the options, but we will do an update as it plays out. It’s not comical, but it is entertaining the way people’s mind works these days and even with documentation paperwork and all the effort we went to on this. It’s still frustrating and we’re really not any money or anything other than a little time and effort, the other point I don’t think a lot of people realize is we are fully paid. We do not do the financing so the bank has paid us in full just like a cash sale transaction. The situation currently would be between the customer and the bank.
@@DavisOffRoad1 That makes more sense that your company isnt on the the hook for anything and as mentioned you let it play out and when the bank doesnt get their money they can do what they need to do. I was originally under the impression you were just going to roll over and take it back as if it was just "misunderstanding". Glad you will hold them accountable so youre not taken advantage of.
Sorry if we didn’t quite explain it where it made sense but yes, you’re exactly right. They are accountable with the bank currently not us the way I see it. They made a mistake. Every mistake that I’ve ever made has caused me and this one’s gonna end up costing them.
Shit they don't want it. Let me know I'd be interested in it. I got a 15 frieghtliner with 690k and running strong. Tranny only 5k to rebuild. I'd he Interested in that trk
Will let you know how it plays out, but it’s the bank deal now
If it's the big Allison they are expensive
Guess “As Is” means something different nowadays.
I swear you would think so
I would love to get that truck I would have took I would have took it to a mechanic shop and let them fix that transmission I would have bought that truck a wrecker and drove it back to Detroit
We have plenty of units in stock check out the website anytime davis4x4.com
@@DavisOffRoad1 that truck has been in my personal truck I would have bought a wrecker from you too and made it a package deal I am looking for 4-door flat bed with a 21bed and a four-door wrecker and a four-door wrecker that can carry a semi and they do not got to be new that can be used going to be private trucks
@@jonestred don’t have the Wrecker available, but I have another beautiful four-door Freightliner that has zero issues
Sold as seen means sold as seen,
Yep and they even operated it
nice truck with over 400k on it.
A very nice truck for that kind of miles
Very Sad
Sure is
HEY,YOU DON'T HAVE TO EXPLAIN,LET HIM BUY A NEW ONE AND SEE WHAT HE PAYS
Exactly !!!
👍😊
That's not really a cheap rollback to me lol
Unfortunately, since they have gone from 100 K to 150 to 160 K over the last 3 to 4 years it’s about as cheap as they get that are actually cosmetically and reasonably mechanically acceptable
Have them pick it up
They have been informed for them or the bank to do so
I have no idea why any of this went past a "as is" sale. You're just dealing with a bad actor. The actual problem here is you bending over backwards for no justifiable reason. I can agree that going the extra mile has value but you have to draw lines, especially when you are absolutely sure that you already went above and beyond responsibilities and niceties.
NAME THEM. You want them out towing cars they can't even turn on a pto?
So is it your truck again or still their's?
It’s still theirs we are paid in full. They may try to leave it with the bank who knows
For those who dont known or understand how this works.
You buy a truck with a loan means you borrowed the money to pay it in full. Then you repay the bank according to their terms.
Once you drive off that curb , you own it. And are now responsible for the loan repayment.
That’s between you and the bank.
The dealer has been paid and is off the hook.
You’re now in bed with the bank.
Unfortunately, when it’s as is. That means it’s as is and your an owner.
🤦🏾♂️ some people
Yep dealing with the public is tough
Why did you take it back?
We didn’t it’s the banks issue not ours
@@DavisOffRoad1 thank you.
Customer dropped it back off. I’m assuming thinking it was going to be returned bank decides to let them out of the debt. We will resell it for the bank at that point out of good faith just to help.
😂
Why wouldn't you just fix any and all of the "issues" before listing this vehicle for sale? That would eliminate nonsense wouldn't it...?
As it says, it would make it a different price point as well as shop time that we do not currently have due to the flow of vehicles so some get sold as is with noted problems
Its 100,000 new
A crew can Freightliner is not anywhere close to that price any longer … we buy and sell these daily please let me know your source at that price we will make them very rich and sell about 1000 of them for them the first day
One of the worst trucks ever made
It's a freight liner ... THATS THE PROBLEM
With the Cummins motor, the Freightliner is just a brand brand
@@DavisOffRoad1 it's the CHEAP BRAND ...
You bought it as is. Bye bye 👋
People suck
Yeah unfortunately that’s a true statement