I ordered the Ace Pro 2 on the release date and they haven’t sent it out yet, due to “running out of stock”. They didn’t even reach out to me, I had to contact them a week later. I asked them why they would sell something if they’re out of stock and they just apologized 🤷🏻 Definitely not good business practice.
@@DaPaC1978 I got ours from Bestbuy. We have total tech through them. So 2 years of defect warranty through Bestbuy. If it malfunctions they replace it.
Same here. Thank god I cancelled, got my refund back 2 days after that and finally got myself a DJI Action 5 Pro from Amazon that delivered to me within the same day!
They are the biggest scam artist! They told me from Oct 25th, and to this day, they have no idea when it will be back in stock and that the website is doing pre-orders that won't be ready until 30 days. There are too many different stories and different answers. Something is definitely wrong, and it's bad business! They take your money then give you excuses.
@@elreynolds8462 Yeah, I find it super odd that they’re selling more now on their website when they haven’t even sent out the ones they owe us. If you don’t have the product, don’t take the money.
HI there, for those who wonder, the problem might be the "fog issue", that you might experience when you run the machine hot in a cold and wet weather, then there would be fog inside between the len and the protect len, the problem might be that the seal of the protection len is not that great, but insta360 immediately told me they can switch a new machine to me when possible, which is really good, but so far I am still trying to see how the footage compared to the footage I shot with my Action 5 pro.
This is the norm when there's a temperature shift. I travel to the tropics quite often and it happens to ALL of my cameras, including point and shoot cameras, my Action 4 etc. Nothing new.
@@pokketato3002 depends, if they are going from one temp to another, fogging will happen. Ever walk into a house with glasses on from warm outside to air conditioned room or vice versa? If the fog is forming while just sitting in that same temp for a long time then yes, that's an issue, if it fogs up when there's a temperature shift, that's norm.
Yeah, I've seen quite a few videos from early users complaining about the AcePro2's flaws, including lens fogging, color issues in night shots, and shaking. This is pretty troublesome for buyers. It seems like the AcePro2's image quality isn't as good as advertised, and the build quality is also concerning. Even if it goes on sale again, I'm not sure how many people would choose to buy it.
Hello, I would like to ask about it. I also bought ace pro2, and found that there was a rather troublesome problem. I tested time-lapse photography or spacing photography, shooting day to night or night to day, for example, I set a picture in 5 seconds, and then the exposure mode was M, manual ISO 100, and other aperture shutter color temperatures were fully automatic, but the ISO would be raised after shooting. The shutter is also used at an unnecessary height, resulting in poor picture quality. In fact, if the photo files taken by all modes are observed to have this problem, ISO100 is not locked, I do not know whether it is my operation problem or what, can you reflect this situation, thank you
Mate how can you say fake news? Did you not watch the video? I clearly show their website and that there was NO STOCK of them, check Amazon, you won't find it there either, just because you got one at a best buy only means you got one of the early defective units. When your lens starts fogging up, please cry about it that you were warned BUT decided to be nob and say my video is fake. Cheers
I can confirm they have been on back order from Best Buy since Nov15. I’m stuck in “awaiting pickup from manufacturer” status. Apparently there is an inconsistent fog issue.
Maybe it's the fact the Ace Pro 2 specs say the camera has a minimum focus distance of 37cm but TH-camrs who are honest are admitting they found out the camera cannot focus close, in realityhave to be about 1 metre away roughly from the camera for yourself to be in focus. But many TH-camrs are paid by Insta360 and as we know paid promotion videos are NOT legitimate revoews they are adcerts. That's why these paid promotion TH-camrs speak highly of products and do not talk about problems with the cameras because manufactureers have paid them to promote the cameras and to keep very quiet about downsides or flaws in the cameras. That's why you should never listen to a paid promotion video and only listen to TH-camrs who choose to buy or rent the cameras themselves and make honest reviews. But these camera manufacturers HATE TH-camrs who buy or rent then review their cameras because the honest TH-camrs highlight flaws in the cameras.
Bought mine 2 weeks ago works great. no fogging issues. no shaking issues no color issues, night videos are 1000x better than my all of my gopros. I will up date this if something does arise. But rn best action cam i have used to date.
Have u had any problems with charging?? Mine is taking well over 75 minutes to charge. I got the dual battery option and both batteries are the same. I also used all recommended specs for wall plug and the cable they provided
Then why is it that so many ordered on launch date and STILL have not received it yet? Insta360 has been around for a long time, don't you think they were prepared for a lot of interest in this camera and a lot of orders to be placed? I'm glad they told you that, but it doesn't make it the truth. Cheers
@@dimasjayapura7070 Yes this is a Fact, they are the only ones who got one in stock on the release date. I got mine 2 days after I placed my order on Best buy
I ordered the Ace Pro 2 on the release date and they haven’t sent it out yet, due to “running out of stock”. They didn’t even reach out to me, I had to contact them a week later. I asked them why they would sell something if they’re out of stock and they just apologized 🤷🏻
Definitely not good business practice.
@@DaPaC1978
I got ours from Bestbuy. We have total tech through them. So 2 years of defect warranty through Bestbuy. If it malfunctions they replace it.
Same here. Thank god I cancelled, got my refund back 2 days after that and finally got myself a DJI Action 5 Pro from Amazon that delivered to me within the same day!
same here....damn , im still waiting.
Gonna give it another few days than asking for a refund. This is crazy
They are the biggest scam artist! They told me from Oct 25th, and to this day, they have no idea when it will be back in stock and that the website is doing pre-orders that won't be ready until 30 days. There are too many different stories and different answers. Something is definitely wrong, and it's bad business! They take your money then give you excuses.
@@elreynolds8462 Yeah, I find it super odd that they’re selling more now on their website when they haven’t even sent out the ones they owe us.
If you don’t have the product, don’t take the money.
❤❤
HI there, for those who wonder, the problem might be the "fog issue", that you might experience when you run the machine hot in a cold and wet weather, then there would be fog inside between the len and the protect len, the problem might be that the seal of the protection len is not that great, but insta360 immediately told me they can switch a new machine to me when possible, which is really good, but so far I am still trying to see how the footage compared to the footage I shot with my Action 5 pro.
If its true, this happen sometimes with some gadgets, and solving by keeping gadgets open for drying.
This is the norm when there's a temperature shift. I travel to the tropics quite often and it happens to ALL of my cameras, including point and shoot cameras, my Action 4 etc. Nothing new.
@@MiyagisRant well people in china are experiencing this in 17,18 degree celsius temperature, which is not good I would say
@@pokketato3002 depends, if they are going from one temp to another, fogging will happen. Ever walk into a house with glasses on from warm outside to air conditioned room or vice versa? If the fog is forming while just sitting in that same temp for a long time then yes, that's an issue, if it fogs up when there's a temperature shift, that's norm.
even my glasses fog when i come out from car. i am okay with that
Yeah, I've seen quite a few videos from early users complaining about the AcePro2's flaws, including lens fogging, color issues in night shots, and shaking. This is pretty troublesome for buyers. It seems like the AcePro2's image quality isn't as good as advertised, and the build quality is also concerning. Even if it goes on sale again, I'm not sure how many people would choose to buy it.
Hello, I would like to ask about it. I also bought ace pro2, and found that there was a rather troublesome problem. I tested time-lapse photography or spacing photography, shooting day to night or night to day, for example, I set a picture in 5 seconds, and then the exposure mode was M, manual ISO 100, and other aperture shutter color temperatures were fully automatic, but the ISO would be raised after shooting. The shutter is also used at an unnecessary height, resulting in poor picture quality. In fact, if the photo files taken by all modes are observed to have this problem, ISO100 is not locked, I do not know whether it is my operation problem or what, can you reflect this situation, thank you
Just bought mine at Best Buy. FAKE NEWS .
Mate how can you say fake news? Did you not watch the video? I clearly show their website and that there was NO STOCK of them, check Amazon, you won't find it there either, just because you got one at a best buy only means you got one of the early defective units. When your lens starts fogging up, please cry about it that you were warned BUT decided to be nob and say my video is fake. Cheers
@@TheUnknownReviewi’m seeing them rn but i was thinking abt it is a go pro better ?
You bought rubbish that doesn’t work 😂
Stop crying and pointing fingers 🖕 you misinformation super spreader!
I can confirm they have been on back order from Best Buy since Nov15. I’m stuck in “awaiting pickup from manufacturer” status. Apparently there is an inconsistent fog issue.
Fogging issue…really bad QC
Maybe it's the fact the Ace Pro 2 specs say the camera has a minimum focus distance of 37cm but TH-camrs who are honest are admitting they found out the camera cannot focus close, in realityhave to be about 1 metre away roughly from the camera for yourself to be in focus. But many TH-camrs are paid by Insta360 and as we know paid promotion videos are NOT legitimate revoews they are adcerts. That's why these paid promotion TH-camrs speak highly of products and do not talk about problems with the cameras because manufactureers have paid them to promote the cameras and to keep very quiet about downsides or flaws in the cameras. That's why you should never listen to a paid promotion video and only listen to TH-camrs who choose to buy or rent the cameras themselves and make honest reviews. But these camera manufacturers HATE TH-camrs who buy or rent then review their cameras because the honest TH-camrs highlight flaws in the cameras.
Bought mine 2 weeks ago works great. no fogging issues. no shaking issues no color issues,
night videos are 1000x better than my all of my gopros. I will up date this if something does arise.
But rn best action cam i have used to date.
Have u had any problems with charging?? Mine is taking well over 75 minutes to charge. I got the dual battery option and both batteries are the same. I also used all recommended specs for wall plug and the cable they provided
same here!! no issues... got it from best buy
@@edwinao7522 for me no not yet!
GoPro? is it you?
Putin, is it you?
@TheUnknownReview not smart suggestion. Its Dji.
@@kir11 No, not DJI either, just a bloke that cares about honesty
Fake news 😂
@@TerryMartinVisuals Prove it
Sour Grapes?
How so mate? I'm an equal equality critic.
nope, I asked them today and they are still making more there just gone because of high wanting levels
Then why is it that so many ordered on launch date and STILL have not received it yet? Insta360 has been around for a long time, don't you think they were prepared for a lot of interest in this camera and a lot of orders to be placed? I'm glad they told you that, but it doesn't make it the truth. Cheers
FAKE NEWS BAD NEWS BAD VIDEO. I will NOT subscribe to you
@@GezginErol 1st off mate I don’t need or want your subscription, 2nd it’s not fake news, if you just looked you’d realize I am correct. Cheers
I ordered mine from best buy and got it in 3 days
U sure?
@@dimasjayapura7070 Yes this is a Fact, they are the only ones who got one in stock on the release date. I got mine 2 days after I placed my order on Best buy
@@dimasjayapura7070yes they are available at Best Buy… sorry for the late reply
haha same
@@dimasjayapura7070 yes, and it gave me a option to pay $20 and it will come 1 day sooner...
stupid news haha
@@bangozee464 You should cry more. Cheers
@@TheUnknownReview way to spread misinformation. Still in stock.
The unknown review should remain unknown 😅 lol!
GoPro? is it you?
No I am not GoPro, are you a Putin Spy? Cheers
@@TheUnknownReview Who are you?
@@FadetoBlack1463 Ask your mum
penibile answer 👎
@@TheUnknownReview Your mum told when she was at my house.