Just a quick point of clarification, you do not have a statutory right to return items that you bought in person in a store, that only applies to items bought remotely (sight unseen) for delivery. Most stores have a voluntary returns policy in addition to their statutory obligations covering in store purchases, but I think that TK Maxx exclude Yellow Label purchases from their in store returns policy. HTH!
TK Maxx: RETURNS POLICY - It's OK to change your mind! Return your purchase to us within 28 days with a receipt as proof of purchase for an exchange or refund. Merchandise must be unused and in its original condition including packaging and labelling. Pierced jewellery and gift cards are excluded from our returns policy. If you paid by credit or debit card any refund must go to the card you used to purchase. If you paid by gift card the refund will go on to another gift card. Gift receipts can be used to return an item for exchange or gift card but not refund. This does not affect your statutory rights.
@ So, as I stated, this is in a voluntary policy in addition to your statutory rights. Just need to be careful that there is not a noice at the till points stating that clearance items are not covered by their Voluntary returns policy. The reason I raise this is I am 99% certain that when I have purchased yellow label items in the past from TK Maxx, they have not been covered by the voluntary returns policy and this has been stated in Point of Sale at the till.
@@Andrea-sl3ey I appreciate your information, truly. For anyone following our conversation, TK Maxx's policies can be found here: www.tkmaxx.com/uk/en/customer-service/returns+refunds
According to the law, theres no difference between "normal" and clearance goods. You have full right to return them to the store within 14 days. However this transaction was business to business, hence no right to return. Obviously theres no way for tk maxx to figure out that you're business.
@@polish_pete_uk This is the UK law on this matter: Accepting returns and giving refunds: the law You must offer a full refund if an item is FAULTY, NOT AS DESCRIBED or DOES NOT DO WHAT IT IS SUPPOSED TO. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price When you DO NOT HAVE TO OFFER A REFUND: You do not have to refund a customer if they: * knew an item was faulty when they bought it * damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund) * NO LONGER WANT AN ITEM (for example because it’s the wrong size or colour) UNLESS they bought it without seeing it You have to offer a refund for certain items only if they’re faulty, such as: * personalised items and custom-made items, for example curtains * perishable items, for example frozen food or flowers * newspapers and magazines *unwrapped CDs, DVDs and computer software www.gov.uk/accepting-returns-and-giving-refunds
I have had that Kerrang Shirt for ages... I can't shift. Almost lost enough weight to fit in it so not too mad lol
At least it didn't cost too much!
No chance getting any where near what you’re expecting!
I'm not expecting the RRP, I'm using that as a reference for the clearance price paid. Thanks for paying attention though 🙄🤣
Just a quick point of clarification, you do not have a statutory right to return items that you bought in person in a store, that only applies to items bought remotely (sight unseen) for delivery. Most stores have a voluntary returns policy in addition to their statutory obligations covering in store purchases, but I think that TK Maxx exclude Yellow Label purchases from their in store returns policy. HTH!
TK Maxx:
RETURNS POLICY - It's OK to change your mind!
Return your purchase to us within 28 days with a receipt as proof of purchase for an exchange or refund.
Merchandise must be unused and in its original condition including packaging and labelling. Pierced jewellery and gift cards are excluded from our returns policy. If you paid by credit or debit card any refund must go to the card you used to purchase. If you paid by gift card the refund will go on to another gift card.
Gift receipts can be used to return an item for exchange or gift card but not refund.
This does not affect your statutory rights.
@ So, as I stated, this is in a voluntary policy in addition to your statutory rights. Just need to be careful that there is not a noice at the till points stating that clearance items are not covered by their Voluntary returns policy. The reason I raise this is I am 99% certain that when I have purchased yellow label items in the past from TK Maxx, they have not been covered by the voluntary returns policy and this has been stated in Point of Sale at the till.
@@Andrea-sl3ey I appreciate your information, truly. For anyone following our conversation, TK Maxx's policies can be found here: www.tkmaxx.com/uk/en/customer-service/returns+refunds
According to the law, theres no difference between "normal" and clearance goods. You have full right to return them to the store within 14 days.
However this transaction was business to business, hence no right to return. Obviously theres no way for tk maxx to figure out that you're business.
@@polish_pete_uk This is the UK law on this matter: Accepting returns and giving refunds: the law
You must offer a full refund if an item is FAULTY, NOT AS DESCRIBED or DOES NOT DO WHAT IT IS SUPPOSED TO.
Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price
When you DO NOT HAVE TO OFFER A REFUND: You do not have to refund a customer if they:
* knew an item was faulty when they bought it
* damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund)
* NO LONGER WANT AN ITEM (for example because it’s the wrong size or colour) UNLESS they bought it without seeing it
You have to offer a refund for certain items only if they’re faulty, such as:
* personalised items and custom-made items, for example curtains
* perishable items, for example frozen food or flowers
* newspapers and magazines
*unwrapped CDs, DVDs and computer software
www.gov.uk/accepting-returns-and-giving-refunds
I was doing that 10 years ago!!!!
👍
Great pickups didn't think about the return Policies 🤔 also like that first shirt 👍
Me either until I heard another TH-camr talking about it
Rrp is never a good indication of that stuff goes for sadly. Most of the tk max stuff probably will only go for up to double
I absolutely agree with you, but if there are no comps for me to compare to the RRP is a good place to start, or at least give me a ceiling 🤣🤣
Lovely, that looks hideous
What does?