Hi @Elite Cycling! Could you please better explain how knurled part should always face the frame? In your video it seems not being flipped over when switching side (in 0:49). Thanks!
Hi @Elite Cycling! Could you please better explain the part for bikes w disc brakes - I get that I have to use just two adapters (in 1:25 min) but do I use the axle of my own bike or should I use the same as for quick release - because that one doesn't seem to work out or I'm doing something wrong? And, just to be sure - the adapter in 0:37 - doesn’t count on a bike w disc brakes? Thank you!
oh my god ! finally done, i have a turno smart b+ since 2020 and i've made a tricks with an adaptor for thrue axle ... for elit QR (Quovo / rampa ...) :'D ... i was waiting this video ! thanks a lot
Hi Elite, I ve an Elite Zumo with quick release but my bike is an thru axle 12mm 160 Where can i order the 2 pcs show at 1:26 ? I only find the boost adapter but not the piece on the side of the cassette
Good morning, the two adaptors for thru-axle 142*12mm can be purchased at the below link: www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/adapters-bag-for-direct-drive-hometrainers I remain at disposal. Best regards
Good morning, here below the link where you can purchase a new adapter bag with inside the adapter you need: www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/adapters-bag-for-justo-suito-and-direto-xr-hometrainers I remain at disposal. Best regards
i dont understand - if the 5mm spacer has to go outside the drop out how exactly do you manage this with the spring on the skewer in place? In the video it looks like the spacer is up against the non-drive side.
It seems that fastenning sleeve is missing, so adapter goes deep. Can it be so? Or there is none on Suito model? If i miss it - where can i buy? I've already opened support ticket, but no reply.
Hello, my 12 speed cassette doesnt shift right, i tried to micro adjust my rear di2 gesrs, but no combination works😬, any useful tips, i used my cassette without spacer. Is that right?
Good morning, please contact us at the below e-mail address so we will check better what is wrong: info@elite-it.com. Thanks for the collaboration. Best regards
Good morning, here below the link where you can purchase the adaptor for 5*141mm axles: www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/left-adapter-5x141 I remain at disposal. Best regards
The freehub provided with the trainer is compatible with 9-10-11 speed cassette. We do not guarantee the correct functionality of the bike gear for cassette with lower speed number. Eventually check with your bike mechanic is it is possible to find out the correct fit by adding some spacers.
Should you need any further information, we remain available. Best regards.
@elitecycling Hi Elite Team. Please help. I bought elite novo force, i have put dedicated coperton tire on back wheel, but this black axis is too short :/ is there any option? My frame is Merida Silex 400 2024
to install a bike with a thru-axle having a diameter from 10 to 12mm and a length from 130 to 148mm on wheel-on trainers, you need to use the following adaptor: www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/adapter-with-spacer-for-hometrainers-for-10-mm-and-12-mm-diameter-thru-axle
Please check that your bike is compatible with this kind of adaptor before purchasing it: elitesrl.zendesk.com/hc/en-us/articles/360016427300-Wheel-on-home-trainers-and-bike-compatibility
Should you need any further information or assistance, please do not hesitate to reach out.
hello, I have a giant tcr advanced pro 1 di2 12 speed (model 2025 disc brake, with thru axle), I bought the adapter, but I can't install it, could you show me in video please, thank you very much ;)
Good morning, please could you drop your message to our assistance address info@elite-it.com? The colleagues of the customer care will help you to install the bike. We remain at disposal. Best regards.
Good morning, please take note that Trek Madone features a 142x12mm thru-axle (you can check it at the below link, in the section "Specs" -> "Frame": www.trekbikes.com/gb/en_GB/bikes/road-bikes/performance-road-bikes/madone/madone-sl/madone-sl-7-gen-6/p/36979/?colorCode=greydark) I confirm that Suito is compatible with 142x12mm thru-axles and the adaptors for this kind of axles are included on the adaptor bag that comes with the trainer. I remain at disposal. Best regards
Good morning, here below the link where you can purchase a new adapter bag with inside the adapter you need: www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/adapters-bag-for-justo-suito-and-direto-xr-hometrainers I remain at disposal. Best regards
Good morning, to check how long is the rear axle of your bike, you can check the technical sheet of your bike or ask the producer of the bike. I remain at disposal. Best regards
The piece that goes in drive side (by the cogs) doesn't thread into mine at all. It just sits there and often falls out when I'm attaching my bike. Is there something missing?
Hi Warren, could you please drop an email to info@elite-it.com? please send some images or videos that can help our CC team figure out what's happening with your trainer
HI, For me, the adapter on the drive side is fairly loose. You can screw it in and then it it is 'stuck' but you can wiggle it. Is it common or a problem? Also, no need for washers or such to that your frame doesn't get damaged where the adapters sit?
Ciao! The adapter on the cassette side is deliberately loose. The mechanism allows it to be screwed in, but the end of the adapter is not threaded so that it can rotate. To remove it, you don't just unscrew it, you first pull it outwards, and then you start to turn it (unscrew it). If the pin was fully threaded, it would be secure, but would not allow rotation (necessary for the Rizer).
On my Suito I am missing the part on the drive side that goes inside the cassette lockring that the quick releaae adaptor then slides into that is clearly visible in this video. What part is that? And can I get one please? Thank you.
Good morining; if you have a 5x141mm quick-release, you need to use the adaptor below as left adaptor: www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/left-adapter-5x141 We remain at disposal. Regards
Good morning, if you have any issues with the trainer, please contact our customer service at the following address: info@elite-it.com? We will check the issue and fix it. Should you need any further information, we remain available. Best regards.
Hello, I hear creaking sounds in the transmission when I pedal. Have you received any other feedback on this issue, and please don't ask me to email about it.
Good morning, please contact us at the below e-mail address so we will check better what is wrong: info@elite-it.com. Thanks for the collaboration. Best regards
Exactly the same problem !! Suito Elite is shit, i contact the support service they replaced it after 3 months of delay ...with another one WITH THE SAME PROBLEM !!! Suito is shit , costumer service bad ...NEVER AGAIN !!!
Hi Elite, after using 148 mm adapter, I have to redjust my rear derailleur for about... 5mm. I need to loosen the shifting cable. And I am not able to setup the derailleur correctly, becasue of the chain rubbing. What's the instruction for 148 mm? How DO I setup it?
Hi, 142x12 is included within the box. 148 must be purchased separately shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/boost-thru-axle-adaptor-148x12mm-for-direct-drive-hometrainers
Ciao Marco, Direto XR is officially compatible with all bikes having cassette from 9 to 12 speed (in some cases using special spacers or compatible freehubs). It is possible, with the help of a mechanic, to install also 8 speed cassette (using proper spacers) but it is most probably that the change will become inaccurate or noisy in some gears for this reason is not recommended.
Sadly I have misplaced the included adapters and need to re-order. Will the Elite 12 x 135 Adapter kit (product code 1014043) allow me to use my 12 x 142 bike? I am worried it will be too small but the 148 boost adapter will be too big.
I am such a fool. For the past 18 months I have wondered why my bike would become loose after a hard session/ race, and also why I would not be able to back pedal if I tightened up the qr skewer ( to stop the bike becoming loose). Finally annoyed me enough tonight due to me having to quit a race on Rouvy ( was in 5th, qr became loose, bike tilted, could not get the bike settled again, 10 mins later I was down to around 48th.
The wording in the very confusing instruction manuals needs to be edited or explained further. "On bikes with with 130-135mm chainstay..." Huh..? Chain stays are long? Do you mean rear drop out?
Hi Davos, last year we released the Suito-T and the Direto XR-T due to a well-known worldwide shortage of cycling accessories such as the cassettes. The only difference between Suito and Suito-t is the cassette. You must have bought the suito-t then. Both Suito-T and Direto Xr-t have been advertised properly and are visible in our website.
@@elitecycling Hi how do I get the freehub to lock in place,it comes off with the cassette very easily . I know there are 3 lugs ,just wondering if there was a video to fix this.
It's absolutely ridiculous. Nothing to do with not being able to read. That info needs to be up front and centre. But they wouldn't want to harm their UK profits would they? Zero by way of immediate tech support, no contact number. Just email with 4 day reply window. I'm getting a refund (return delivery charged). UK users avoid!!
Hi, my 11s cassette is installed without Spacer. I tried to install my Quick release frame on the Elite Suito as in the video and found out my derailleur is "shifted 1 speed down" : meaning I can't reach the 11 teeth cog (and come off if I want to reach my lowest gear). Solution that seems to work : used the threaded adapter from thru axle on the cassette side before putting the quick release ones, and didn't use the knurled spacer on the other side. Fits perfectly and derailleur seems very well adjusted. Any critical reason not to do that ? Thanks for your support!
For thru axle, does the adapter from cassette side needs to be twisted all the way? If it is twisted all the way, then it seems loosen. Is that way to go?
Good morning, I confirm that a little bit of play is absolutely normal. The adaptor was designed to move a little bit when screwed in. This little play needs to make easier the assembling of the thru-axle without the risk that the adaptor comes off. We remain at disposal. Best regards.
@ then something is wrong. If i twist it all the way, 13th cog on cassete will destroy my frame. If the chain is on the 13th cog, then my frame would be cutted in just cuple revolutions. Also, if l leave it a bit untwisted, above issue does not exist but then mu chain is so loud that is obvious this setup does not work. Please advise.
@@dusansusic Good morning, please could you drop your message to our assistance address info@elite-it.com so we can better check? Our customer care will take care of your request. Should you need any further information, we remain available. Best regards.
Quick, simple, clear, right to the point! Thanks to the creators!
Hi @Elite Cycling!
Could you please better explain how knurled part should always face the frame? In your video it seems not being flipped over when switching side (in 0:49). Thanks!
you're right. Not explained correctly. Please just follow this rule "knurled part always faces the frame".
Hi @Elite Cycling!
Could you please better explain the part for bikes w disc brakes - I get that I have to use just two adapters (in 1:25 min) but do I use the axle of my own bike or should I use the same as for quick release - because that one doesn't seem to work out or I'm doing something wrong? And, just to be sure - the adapter in 0:37 - doesn’t count on a bike w disc brakes? Thank you!
Great rollers at a great price. Easy to assemble fun to ride
Thank you for this video! Super useful
oh my god ! finally done, i have a turno smart b+ since 2020 and i've made a tricks with an adaptor for thrue axle ... for elit QR (Quovo / rampa ...) :'D ... i was waiting this video ! thanks a lot
Hi Elite,
I ve an Elite Zumo with quick release but my bike is an thru axle 12mm 160
Where can i order the 2 pcs show at 1:26 ? I only find the boost adapter but not the piece on the side of the cassette
Good morning,
the two adaptors for thru-axle 142*12mm can be purchased at the below link:
www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/adapters-bag-for-direct-drive-hometrainers
I remain at disposal.
Best regards
At 1:33 there is a piece that threads into the drive side. I'm missing that piece and can't find out where to get it!!!!
Good morning,
here below the link where you can purchase a new adapter bag with inside the adapter you need:
www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/adapters-bag-for-justo-suito-and-direto-xr-hometrainers
I remain at disposal.
Best regards
@@elitecycling That's a life saver... do you know when it will be back in stock?
@@TurkeyBasterandLex The bag will be available within the end of the week.
I am missing the piece shown at 1:26, which is used on the side of the cassette. Where can I order it?
drop an email to info@elite-it.com
Thanks for your video, i'm a runner and i would like to try your home trainer. With this video, now i anderstand how to try the Elite Suito ^^
i dont understand - if the 5mm spacer has to go outside the drop out how exactly do you manage this with the spring on the skewer in place? In the video it looks like the spacer is up against the non-drive side.
Ciao Sumit, one spring of the quick-release has to go to the left (closing lever side), the other one has to go next to the nut on the right side.
I have problem with 11 speed casset from shimano: adapter part is too deep inside cassete! What am i doing wrong?
It seems that fastenning sleeve is missing, so adapter goes deep. Can it be so? Or there is none on Suito model? If i miss it - where can i buy? I've already opened support ticket, but no reply.
Same
I need the thing that goes opposite of the boost thru axle adapter and I can’t find it anywhere. It’s killing me 😢
send us an email to info@elite-it.com. We can help you out
Me too...
Can i buy adaptor only for quick release…i lost that
just drop an email to info@elite-it.com
I lost all the quick release parts, along with the skewers and power cord. How can I replace them?
Hello, my 12 speed cassette doesnt shift right, i tried to micro adjust my rear di2 gesrs, but no combination works😬, any useful tips, i used my cassette without spacer. Is that right?
Good morning,
please contact us at the below e-mail address so we will check better what is wrong:
info@elite-it.com.
Thanks for the collaboration.
Best regards
If I have in bike QR 5x141 which adapter I need 😮?
Good morning,
here below the link where you can purchase the adaptor for 5*141mm axles:
www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/left-adapter-5x141
I remain at disposal.
Best regards
I just bought a 11-42t cassette but it won’t fully fit onto the driver. Are MTB cassettes slimmer than road? Both 11 speed. From a gravel bike. Thanks
I have a 14-28 7Speed Cassette, does it need additional adapters to work?
Good morning,
The freehub provided with the trainer is compatible with 9-10-11 speed cassette.
We do not guarantee the correct functionality of the bike gear for cassette with lower speed number.
Eventually check with your bike mechanic is it is possible to find out the correct fit by adding some spacers.
Should you need any further information, we remain available.
Best regards.
Elite Direct XR-T es compatible con Shimano 105 R7100 Di2 11/34 ??? Gracias.
Good morning,
I confirm that Direto is compatible with Shimano 105 cassettes.
I remain at disposal.
Best regards
Could I fit a Surly Pacer (Rear Hub spacing 10x130mm) on the Elite XR-T?
@elitecycling Hi Elite Team. Please help. I bought elite novo force, i have put dedicated coperton tire on back wheel, but this black axis is too short :/ is there any option? My frame is Merida Silex 400 2024
Good morning,
to install a bike with a thru-axle having a diameter from 10 to 12mm and a length from 130 to 148mm on wheel-on trainers, you need to use the following adaptor:
www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/adapter-with-spacer-for-hometrainers-for-10-mm-and-12-mm-diameter-thru-axle
Please check that your bike is compatible with this kind of adaptor before purchasing it:
elitesrl.zendesk.com/hc/en-us/articles/360016427300-Wheel-on-home-trainers-and-bike-compatibility
Should you need any further information or assistance, please do not hesitate to reach out.
Best regards
hello, I have a giant tcr advanced pro 1 di2 12 speed (model 2025 disc brake, with thru axle), I bought the adapter, but I can't install it, could you show me in video please, thank you very much ;)
Good morning,
please could you drop your message to our assistance address info@elite-it.com?
The colleagues of the customer care will help you to install the bike.
We remain at disposal.
Best regards.
Hi Elite Cycling, I could not find this part, May i know where i can find it?
HI there, please drop an email to info@elite-it.com
Is there an adaptor that can be used for a Trek Madone with a 12 x 165 thru axle?
Good morning,
please take note that Trek Madone features a 142x12mm thru-axle (you can check it at the below link, in the section "Specs" -> "Frame":
www.trekbikes.com/gb/en_GB/bikes/road-bikes/performance-road-bikes/madone/madone-sl/madone-sl-7-gen-6/p/36979/?colorCode=greydark)
I confirm that Suito is compatible with 142x12mm thru-axles and the adaptors for this kind of axles are included on the adaptor bag that comes with the trainer.
I remain at disposal.
Best regards
is it possible to buy a spare adapter - I've lost mine and now need it.
Good morning,
here below the link where you can purchase a new adapter bag with inside the adapter you need:
www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/adapters-bag-for-justo-suito-and-direto-xr-hometrainers
I remain at disposal.
Best regards
how do I figure out what my rear dropout length is???
Good morning,
to check how long is the rear axle of your bike, you can check the technical sheet of your bike or ask the producer of the bike.
I remain at disposal.
Best regards
The piece that goes in drive side (by the cogs) doesn't thread into mine at all. It just sits there and often falls out when I'm attaching my bike. Is there something missing?
Hi Warren, could you please drop an email to info@elite-it.com? please send some images or videos that can help our CC team figure out what's happening with your trainer
HI,
For me, the adapter on the drive side is fairly loose. You can screw it in and then it it is 'stuck' but you can wiggle it. Is it common or a problem?
Also, no need for washers or such to that your frame doesn't get damaged where the adapters sit?
Ciao!
The adapter on the cassette side is deliberately loose.
The mechanism allows it to be screwed in, but the end of the adapter is not threaded so that it can rotate.
To remove it, you don't just unscrew it, you first pull it outwards, and then you start to turn it (unscrew it).
If the pin was fully threaded, it would be secure, but would not allow rotation (necessary for the Rizer).
@@elitecyclingso it is supposed to be loose? It seems odd that my bike wobbles is this okay?
On my Suito I am missing the part on the drive side that goes inside the cassette lockring that the quick releaae adaptor then slides into that is clearly visible in this video. What part is that? And can I get one please? Thank you.
But what if I have bike with 141 QR Boost dropouts?
Good morining;
if you have a 5x141mm quick-release, you need to use the adaptor below as left adaptor:
www.shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/left-adapter-5x141
We remain at disposal.
Regards
How does the thru axle setup end? Do you use the thru axle of your own bike or do you use the same as for quick release?
You use the thru-axle from your bike.
@@gplama thanks a lot - very appreciated (also for your own videos! )
How instal this for shimano nexus 8?
Anyone riding on SRAM XPLR 1x12 and having some issues with shifting on the smallest cog in the back ?
Good morning,
if you have any issues with the trainer, please contact our customer service at the following address: info@elite-it.com?
We will check the issue and fix it.
Should you need any further information, we remain available.
Best regards.
How do you remove the boltthrough adapter?
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Hello, I hear creaking sounds in the transmission when I pedal. Have you received any other feedback on this issue, and please don't ask me to email about it.
Good morning,
please contact us at the below e-mail address so we will check better what is wrong:
info@elite-it.com.
Thanks for the collaboration.
Best regards
Exactly the same problem !! Suito Elite is shit, i contact the support service they replaced it after 3 months of delay ...with another one WITH THE SAME PROBLEM !!! Suito is shit , costumer service bad ...NEVER AGAIN !!!
Hey guys. I still have a doubt. My bike has disc brakes, so what I need to do is to use the adapter with the standard quick release, and it will work?
Can you please tell me which adapters I can get to fit my bike with 135mm axle that is QR on the elite turbomuin?
Hi there, please drop an email to info@elite-it.com
@@elitecycling hello, I have done since writing this comment and it is all sorted. Thank you.
Hi Elite, after using 148 mm adapter, I have to redjust my rear derailleur for about... 5mm. I need to loosen the shifting cable. And I am not able to setup the derailleur correctly, becasue of the chain rubbing. What's the instruction for 148 mm? How DO I setup it?
Hi there, please drop us an email to info@elite-it.com
Hi Elite,
How do I know if I have a 130mm or 135 mm rear dropout?
Hi Samuel, it's definitely mentioned in the list of your bike's specs.
Hola, el adaptador para boost 148, viene incluido?, pues mi trainer tiene el adaptador 142.Lo venden por separado?
Hi, 142x12 is included within the box. 148 must be purchased separately
shopelite-it.com/en/sensors-adaptors-and-heart-rates/adapters/boost-thru-axle-adaptor-148x12mm-for-direct-drive-hometrainers
Mi eje trasero es 12x 142 me sirve este de 148 ??
Can you use the direto xr with a 8 speed casette? And if it is the case which type of spacers do you need?
Ciao Marco,
Direto XR is officially compatible with all bikes having cassette from 9 to 12 speed (in some cases using special spacers or compatible freehubs). It is possible, with the help of a mechanic, to install also 8 speed cassette (using proper spacers) but it is most probably that the change will become inaccurate or noisy in some gears for this reason is not recommended.
Sadly I have misplaced the included adapters and need to re-order. Will the Elite 12 x 135 Adapter kit (product code 1014043) allow me to use my 12 x 142 bike? I am worried it will be too small but the 148 boost adapter will be too big.
Hi John, please drop an email to info@elite-it.com
Hi John, I know it's quite old story and probably solved but just for your info - I had the same issue ... I had to re order it ☹☹☹
Can I use this with my single speed bike?
It can work but we deeply recommend to get some help from your trusted mechanic. Chain alignment must be optimized.
What if the rear is 126mm?
I am such a fool. For the past 18 months I have wondered why my bike would become loose after a hard session/ race, and also why I would not be able to back pedal if I tightened up the qr skewer ( to stop the bike becoming loose). Finally annoyed me enough tonight due to me having to quit a race on Rouvy ( was in 5th, qr became loose, bike tilted, could not get the bike settled again, 10 mins later I was down to around 48th.
The wording in the very confusing instruction manuals needs to be edited or explained further.
"On bikes with with 130-135mm chainstay..."
Huh..?
Chain stays are long? Do you mean rear drop out?
Thanks Elite
Can I use it with canyon grail Al 7 disc ?
What if I have a quick release and disc breaks
What the hell i got no these parts...
You should find them within the box. If you don't find them, you can ask us (info@elite-it.com)
Would be helpful if u had a bike
And for Focus RAT system?
I'm so surprised and disappointed that the UK spec comes with no cassette now I will have to go out and buy one!! False advertising this is
Hi Davos, last year we released the Suito-T and the Direto XR-T due to a well-known worldwide shortage of cycling accessories such as the cassettes. The only difference between Suito and Suito-t is the cassette.
You must have bought the suito-t then. Both Suito-T and Direto Xr-t have been advertised properly and are visible in our website.
@@elitecycling Hi how do I get the freehub to lock in place,it comes off with the cassette very easily . I know there are 3 lugs ,just wondering if there was a video to fix this.
not their fault you cant read
It's absolutely ridiculous. Nothing to do with not being able to read. That info needs to be up front and centre. But they wouldn't want to harm their UK profits would they? Zero by way of immediate tech support, no contact number. Just email with 4 day reply window. I'm getting a refund (return delivery charged). UK users avoid!!
Hi, my 11s cassette is installed without Spacer. I tried to install my Quick release frame on the Elite Suito as in the video and found out my derailleur is "shifted 1 speed down" : meaning I can't reach the 11 teeth cog (and come off if I want to reach my lowest gear).
Solution that seems to work : used the threaded adapter from thru axle on the cassette side before putting the quick release ones, and didn't use the knurled spacer on the other side. Fits perfectly and derailleur seems very well adjusted.
Any critical reason not to do that ? Thanks for your support!
For thru axle, does the adapter from cassette side needs to be twisted all the way? If it is twisted all the way, then it seems loosen. Is that way to go?
Good morning,
I confirm that a little bit of play is absolutely normal.
The adaptor was designed to move a little bit when screwed in.
This little play needs to make easier the assembling of the thru-axle without the risk that the adaptor comes off.
We remain at disposal.
Best regards.
@ then something is wrong. If i twist it all the way, 13th cog on cassete will destroy my frame. If the chain is on the 13th cog, then my frame would be cutted in just cuple revolutions.
Also, if l leave it a bit untwisted, above issue does not exist but then mu chain is so loud that is obvious this setup does not work. Please advise.
@@dusansusic Good morning,
please could you drop your message to our assistance address info@elite-it.com so we can better check?
Our customer care will take care of your request.
Should you need any further information, we remain available.
Best regards.