Hi! Very informative. How would you calculate OT ratio for headcount planning? The formula is OT hours/regular hours. My struggle is what should be included in regular hours? Is it your base hours (regardless of time off, sick days etc…) or should the regular hours be the actual hours worked during that period?
Hi! Very informative. How would you calculate OT ratio for headcount planning? The formula is OT hours/regular hours. My struggle is what should be included in regular hours? Is it your base hours (regardless of time off, sick days etc…) or should the regular hours be the actual hours worked during that period?