HRSD 7 - HR Assignment Rule & Matching Rule - HR Skills & Escalating Rule

[@aakashps4032]

The entire series is very useful and detailed very easy to learn from basics to many configurations

[@SnowExpertRohit]

Thanks

[@SaiKrishna-zd3bx]

What is the difference between skill based routing using HR matching rules and Advanced work assignment ?

[@Shawnx4997]

How is this different from Advanced work assignment?

[@SnowExpertRohit]

This is a subset!!