I'm in the middle of waiting for them to respond. I've given them a receipt and a refund from my email. Hope this works.UPDATE: I just got my account back and I'm currently adding steam guard this helped so much thank you 😊
Thank you thank you thank you! This happened to me today and I can't even put into words the panic I felt, because I've had that account for so long and millions of games on the account. I'm waiting for Steam to reach back out, I've calmed down a little lol you're the best!
@@KimmyGames oh no, it looks like the username was changed :( I will report back if any updates occur, that way at least someone will know once I get a response, what would happen if the name was changed
i accidentally pressed on a link talking about 50 dollars added to balance something, i forgot about everything since i was really tired… i thought about everything i did but when i found this video i was relieved, Thank you so much!!
same problem. Email was changed, FFA and phone number removed. This doesn’t work for me. Any tips? I called and left a voice message, and attempted emailing them
same thing happend to me a while ago. i was desperate and your video helped me so much!! now im in recovery procces and hopefully ill get my account back! ty soo much. u dserve a like! i wsih there was more people like u!
i've had the same problem 4-3 day's ago and today i found tis video im doing the same thing right now i thought my account was gon forever thank you so mutch
So somone hacked my account then proceeded to hack on rust now i cant play rust because i have been baned on there when it was my fault so just great but this video helped me recover my account thank you so much
I have a problem because a hacker also changed the email. When I try to enter my email it says that theres no account with such email. So I have to search by username, therefore the screen from 3:19 doesn’t appear, instead I have to prove that it’s my account via giving my card number, which is actually still unchanged. Should I do it?
Yes, also, if you have made any purchases via your card or PayPal, let them know. It'll make it easier for them to track down your account. Have you not used more than one email address on your account? If you have, give them the other one, it will still be on their records that you use to have a different email address and they can track that too
Thank you so fucking much, last night I got logged out mid game via being hacked and this is the only video that helped. Thank you and have a blessed life
Just the email that you used on your account should be enough. I had no proof of purchases either, but they were able to give my account back from my phone number and email
@@kehoon it took around half an hour for me bc i had a credit card linked and i had receipts of previous purchases. you should retry after 24h have passed if no results the steam account gets locked from buying or selling your items for a period of 5 days if the account was recently changed so you got time before the person who hacked you can do something drastic.
my account got hack , also hack my acc that dude delete my all game payment , i use steam card before and he add credit card , now i cant log in , i tell steam my old password and phone number but still cant log in , he say need more information , what can i do
I suggest you try and find a bank statement of the game that you bought. If you have ever used PayPal, give the that invoice ID. Do you still have the gift card? Try giving the gift card number to Steam, they might be able to do something with that
Same situation today for me. Someone changed phone, email etc. I dont know how. I did not press anything etc. I was just playing faceit. Omg this is fucking shit !
A good tip if they changed your username, have your friends look at your profile to get the new name. I needed to do this & still waiting for a support response
@@KimmyGames I’ve locked my account and they said they would send me an email and I would have to enter the code to get my password back but the thing is they didn’t ask for an email I think they sent it to the one that the account has been changed to so now I’m stuck.
um im trying to get my dads account recoverd he has not acces to phone and email (not hacked). but on support i cant see ' have you purchased games on this account '
I think you can reset the email like you can with the password. If not, there are steps you can follow in the description box and you can tell them in more detail what has happened
Pls help me when I click on the link to give proof of ownership it takes me again to the steam support page and tells me sign in to my account again and then the whole process repeats again to ask for help to recover my account and I only used activation key to purchase a game
Yeah, you have to do some roundabout thing with it before it actually takes you to the form. But if you've completed the form, you should get an email from steam that they have got your request
I have sent a ticket and provided all. The info they need expect for CD KEY, when they responded they ask for it but I don't have it, so they ask for an alternative like PayPal receipt, but when I sent the receipt they told me that they don't accept receipts as a proof of owner ship can u please help me
I have an older steam account (February 2007), is the invoice ID enough to recover the account or will I need the cd key that i lost so many years ago?
@@KimmyGames i havent gottin it back i lost it because i clicked on a trade for csgo and in 2 mins i lost full controll of my steam account whilst i was enjoying my homemade pizza and now im thinking about throwing myslef off a roof
Please don't throw yourself off a roof, if you attempt to, I will find you and I will catch you. On the other hand, if you put the form in and explain to them what happened, you should get a response the next morning about what you can do to get it back
Why can't I contact steam support? My email and phone number have been changed and my password aswell and i have no way of contacting steam support. help!
You are a goddess. My ac hacked and I dont know what to do. After watching your video I did the procedures. Thank you very much. Now could you please tell me how many days they will respond?
@@KimmyGames sadly it wasn't enough. Idk why they're giving me a hard time. I have all the login info and email, and I'm pretty sure they can see my location and pc are the same. My phones screen broke so I can't go in Steam authenticator. Good thing I used my brothers card cuz all my Steam games and funds was from selling stuff on Steam Market! Otherwise Idk how'd I get it back.
hello, I sent a request from steam, they sent me a reply but when I click on the display message it showed me some broken link with my request as if it was written in a notebook and I don't know what to do now
Ah, this happened to someone else a couple of days ago. It's Steams fault for this glitch, hopefully they repair it soon. I think they will still help you out regardless of the broken link
For me I got a message from a random guy saying he reported me by accident and gave me a guy's name of his Discord supposedly be Steam member and I was so stupid and scare and I gave info about my account that was 4 days ago and after talking to some friends they told me I was Scammed so I did on your video so hopefully that would help me and I'm going to cancel my card at the bank btw do you think I should block the guy or report him? If where to
This is exactly what happened to me, and don't worry, I got scared too and it was only afterwards that I realized Steam will never contact you via Discord. I highly suggest you do report him and block them afterwards, both the person on discord and steam
I’ve lost my first email. And I’ve provided some cd keys like really old cd keys which they exactly asked for but no point. They want the first email. Its really annoying. Even tho i explained i’ve lost it. Should i give up ?
What a bad day and dumb me clicking a phising link on steam group chat and i put a code for disabling my own account, i already contacted steam support hopefully it works, anyway thanks for the tutorials
This was helpful. I’m still waiting on a response but how much time it took for a response for those in the comments? I hope I don’t have to wait that long.
I'm glad it was. Hopefully you'll get your account back. It varies for some people apparently. Sometimes they get back within 24hrs and for others it takes 48hrs
Hello, can i bring my account back without email and password? And if i type my user name to get my account back is showing me a diferent email from another player with my name can u help me with that?
When did you put the resquest in? If it was yesterday, then they should get back to you soon. Have a look at your junk/spam folder in your email too, I've heard that it can sometimes get sent there
What if I followed all of this procedures and give me a temporary password just like that but I also can't access the steam mobile authenticator that is on the account? Would they also reset the mobile authenticator?
I'm doing this atm, just waiting for steam response fingers crossed, but i didn't see the help request code not until i rechecked my email and sent it to them after the first reply of not showing enough proof that this is my account.
I'm so scared and I don't know what to do, but not only because my account was stolen, but mostly because of a friend (I've known him since I was born) from whom I borrowed a card to buy all games I have on my account, and now he doesn't want to give it to me, and he doesn't have any logical reason for it (he tells me to get my own). Sorry for bothering you with all of the above my question is do you think I can recover the account just on the old email address and old number because I don't know what else I could give them? And I didn't understand exactly what kind of recipe you were talking about when you bought the game, and how did you even find it? please answer me and thank you for reading all this 😭❤
if i get my acc back or not this is definitely going to cause big trauma in my life because i'm literally shaking because i can't get over the fact that i can't do anything about this and i've been betrayed by my best friend who is either jealous or on drugs , but seriously.
In all honesty, he might not want to give you the card because he doesn't want the hacker to get the details and spend his money. Regarding the steam receipt, you should just be able to get it back with a recent purchase you've made
Should tell you when you click on the box, it will most likely give you a picture captcha and will tell you in the blue box just above it what to select
Is it just me or when u were on lets get your account back it dident ask for card info just my email my name and what that has happend? I just wanna know if its just me
@@KimmyGames Hi Kimmy. I just had my account stolen. I just put in a ticket about an hour ago. I even gave them a transaction ID on the accoutn from my Paypal. But thank you so much for this video. Some scummy kid is now playing Rust on my account and they changed the profile picture to some nasty gross porn image.
@@KimmyGames am i supposed to see "i no longer have access to my steam gaurd mobile authenticator" after the scroll right down to thebottom and click the link 'reset my password' part? or where do i see that step?
I factory reset my steam deck and now I can’t login I know my gmail username and password but they keep sending my code to a phone number I no longer have and they won’t send it to my gmail after all the stuff I gave them😢
They shouldn't have closed it until they've actually given you your account back. As for the phone number, use whatever phone number you put on that account, even if it has changed
this system is kinda flawed it’s a whole loop around on tryna figure out how to recover a stolen or hacked account, my email is changed, phone number is removed etc
Unfortunately they still have not replied to me I lost my account yesterday they removed my email and password I did what I had to do to proof ownership and still no reply 24hrs later
Add another note to your help ticket. If they still don't reply, make a whole new one. They're getting a lot of people who have had their accounts hacked, so it might be taking them longer than usual
@@KimmyGames okay that’s good to hear not being ignored lol yeah I even went as far as making another account then creating a ticket about a wrongful charge, then explained that there was no charge in just on a new account trying to get my other account back as it was hijacked and they replied so fast for that one but no reply for the main email
Oh, so they have gotten back to you now for the account that has been hacked? Are they helping you with it? They may have just missed your help ticket in amongst other help requests
@@KimmyGames no it’s like they didn’t even read my text that I left for them, he was just on about the charge I received when I clearly stated there’s no charge I’m only here about my hijacked account
it happened me in morning at 5 am and i was like crying then i saw a video and send them but when they ask info about tell us about your account or tell us gifts cards so we have to send them wallet codes?? or how can we give them proof its our account?? how long it takes ??
If you remember the email that did use for your account. Tell that to Steam on help recipient that you give them, they'll have it on their record of your old email account
thanks for posting this.. I got my steam and my main discord account hijacked by a similar scammer so I was just stuck with an alt account I made before that I paid little to no attention to....
HI! I gave an account to a guy and he changed his phone number and email and now when I want to recover it steam says:Sorry, we were unable to find an email address that matched your search. Can you help me plsssss
Yes, they will have changed your email address to prevent you from being able to get it back. There is a step by step guide in the description box to get to the recovery ticket
I'm in the middle of waiting for them to respond. I've given them a receipt and a refund from my email. Hope this works.UPDATE: I just got my account back and I'm currently adding steam guard this helped so much thank you 😊
I think it will. Any evidence that you own the account should be enough to get it back to you
Dude all the e-mails steam has ever sent me are gone, other than cards, I have no proof of ownership, will I ever get my acc back?
I'm sure you can, I had no proof of ownership and they have me my account back. Try filling out another form
*HACKER CODE CONVERTORS helped me in getting mine done even when it seemed impossible thanks for the good job...................*
*YOU CAN FIND HIM ON INSTAGRAM 🇺🇲*
Thank you thank you thank you! This happened to me today and I can't even put into words the panic I felt, because I've had that account for so long and millions of games on the account. I'm waiting for Steam to reach back out, I've calmed down a little lol you're the best!
No worries! I'm glad I could help. Let me know if you need anymore help :)
@@KimmyGames oh no, it looks like the username was changed :( I will report back if any updates occur, that way at least someone will know once I get a response, what would happen if the name was changed
Just let them know what the original username was. They'll have that stored in their database
@@KimmyGames oh thank you! I did let them know that in my very first email :)
Awesome! Hopefully there should be no issues
i accidentally pressed on a link talking about 50 dollars added to balance something, i forgot about everything since i was really tired… i thought about everything i did but when i found this video i was relieved, Thank you so much!!
No worries, glad I could help
I got it too!!
same problem. Email was changed, FFA and phone number removed. This doesn’t work for me. Any tips? I called and left a voice message, and attempted emailing them
same thing happend to me a while ago. i was desperate and your video helped me so much!! now im in recovery procces and hopefully ill get my account back! ty soo much. u dserve a like!
i wsih there was more people like u!
Hello. I'm glad I could help! Let me know if there is anything else you need help with. Thank you for support!
Thank you so much for this video! I actually had the same story as you had and thankfully I got my steam account back, Thank you so much! ♥️
No worries! I'm glad I could help!
@@KimmyGames I want to ask where do I send my proof
i've had the same problem 4-3 day's ago and today i found tis video im doing the same thing right now i thought my account was gon forever thank you so mutch
No worries, I hope it helps
what a guardian angel u are
Oh, thank you 🥺
I knew u could rely on youtube if I ever have trouble tysm❤❤❤❤❤❤
Haha, I'm glad I could help!
Honestly, I'm so dumb and I just fell for a really easy scam. Thank you for posting this video.
No worries, I'm here to help where I can
Same
Same bro
I feel very silly after falling for this crap.
I think we all do, but we can get through this
my acc got hacked yesterday but thanks to your tutorial i got it back ..big help :))
I'm glad I could help!
Life saver you are!!! 😘
Thank you, I'm glad I could help 💜
I have no words to thank you
I have finally recovered my account
I'm glad you got your account back :D
@@KimmyGames ur vid was easy for me to understand.i was in tears when i lost my account
Oh no :( well, you have it back now so you can now cry in joy :D
how long did it take steam to recover ur account let alone reply ?
They usually get back to you the following morning of when you made the request
you saved me. I fucking love you ❤️❤️❤️
Thank you, I'm glad I could help
So somone hacked my account then proceeded to hack on rust now i cant play rust because i have been baned on there when it was my fault so just great but this video helped me recover my account thank you so much
No worries, but I'm really sorry about what they did on Rust. Maybe you can appeal your ban?
@@KimmyGames do you know how to do that?
I found this link, hopefully it helps: unbanster.com/appeal-eac-rust-account-unban/
hello, im wondering how long it takes for the steam support team to reply to your account recovery
Hello. For me, because I was up at 3am they didn't take long to reply. However, the usually get back to you next day
@@KimmyGames hello again i got a password and logged into my account, then i changed it.Thank you for all your help
Great! I'm so glad you got it back. No worries, I'm here to help all the time :D
@@KimmyGames how do you contact the support team? i tried one and they said they dont use it anymore
Which one did you try using?
tysm this helped so much i panicked so much
but this help me cool down
No worries! I'm hoping it helps getting your account back
I have a problem because a hacker also changed the email. When I try to enter my email it says that theres no account with such email. So I have to search by username, therefore the screen from 3:19 doesn’t appear, instead I have to prove that it’s my account via giving my card number, which is actually still unchanged. Should I do it?
Yes, also, if you have made any purchases via your card or PayPal, let them know. It'll make it easier for them to track down your account. Have you not used more than one email address on your account? If you have, give them the other one, it will still be on their records that you use to have a different email address and they can track that too
@@KimmyGames I have managed to get the account back :D
Oh yay! I'm so happy for you! :D
bro i'm game purchase from paytm . how to recover my account
What do you mean?
Thank you so fucking much, last night I got logged out mid game via being hacked and this is the only video that helped. Thank you and have a blessed life
You're very welcome! I'm glad I could help!
ive watched so many vids nothing is making sense to me
My problem is I don t have much proof for my acc
Just the email that you used on your account should be enough. I had no proof of purchases either, but they were able to give my account back from my phone number and email
@@KimmyGames nice,do you have CS go
@@KimmyGames or diskord so we can talk if I need some more help or if you want to play,not that good player but sometimes I can be pro
There is a link for my discord in the description box. You're more than welcome to join it :D
This is work now? My account was hacked
Hopefully, yes. For some people Steam likes to be fussy
those low life's changed my email and passwords and thanks to you I recovered my steam account 💖
now I need to do the same with my epic games account
Oh, I'm so glad my video helped you! I would advise getting the steam authenticater too
how long did it take then to get back to you? Its been 22 hours for me already and still nothing I'm getting very worried my account is gone for good
@@kehoon it took around half an hour for me bc i had a credit card linked and i had receipts of previous purchases. you should retry after 24h have passed if no results the steam account gets locked from buying or selling your items for a period of 5 days if the account was recently changed so you got time before the person who hacked you can do something drastic.
bro same thing happened to me i got my epic back but now i just need to get my steam this just happened 1 hr ago
Tysm for posting this video
It's okay! I'm glad it could help
my account got hack , also hack my acc that dude delete my all game payment , i use steam card before and he add credit card , now i cant log in , i tell steam my old password and phone number but still cant log in , he say need more information , what can i do
I suggest you try and find a bank statement of the game that you bought. If you have ever used PayPal, give the that invoice ID. Do you still have the gift card? Try giving the gift card number to Steam, they might be able to do something with that
ok I will try , ty
No worries
wow i can't not thank you enough im so panic when i know i was scam but thank to you i got my acc back i really thankful
No worries! I'm glad I could help
Same situation today for me. Someone changed phone, email etc. I dont know how. I did not press anything etc. I was just playing faceit. Omg this is fucking shit !
It is shit, but I hope you can get your account back ASAP :)
@@KimmyGames hope so. Got some ss on hard drive and few CD keys. Waiting for support after submitting ticket.
I'm glad you have more information than I could give them - the process could be a lot quicker for you
ooooommmgggggggg thank you so much!!!!! i have used over one thousand dollars on my account and i got it back thank you so muchh!!!!!!!
No worries 😂 I'm glad I could help
A good tip if they changed your username, have your friends look at your profile to get the new name. I needed to do this & still waiting for a support response
Didn't think of that. That's a very good tip
My username was changed into special characters and when copied and pasted into the username look up it says there is no account
Damn. They are really trying a number on your account. Fill out the form and tell them they changed it special characters
@@KimmyGames I’ve locked my account and they said they would send me an email and I would have to enter the code to get my password back but the thing is they didn’t ask for an email I think they sent it to the one that the account has been changed to so now I’m stuck.
They should have sent it to the email that you put as the one you use to use on the account. If they didn't, they messed up
This video needs to be in a museum.
Does it? O.o
um im trying to get my dads account recoverd he has not acces to phone and email (not hacked). but on support i cant see ' have you purchased games on this account '
They should just be able to reset his password if he has the email for it
@@KimmyGames thing is we know the pass and stuff :) we are just unable to get the 'code' because the email is outdated!
@@KimmyGames hopefully i can get it restored haha he has so many hours on games
I think you can reset the email like you can with the password. If not, there are steps you can follow in the description box and you can tell them in more detail what has happened
@@KimmyGames yep did that :) waiting for respond now
Pls help me when I click on the link to give proof of ownership it takes me again to the steam support page and tells me sign in to my account again and then the whole process repeats again to ask for help to recover my account and I only used activation key to purchase a game
Yeah, you have to do some roundabout thing with it before it actually takes you to the form. But if you've completed the form, you should get an email from steam that they have got your request
This helped a lot thank you
No worries
I have sent a ticket and provided all. The info they need expect for CD KEY, when they responded they ask for it but I don't have it, so they ask for an alternative like PayPal receipt, but when I sent the receipt they told me that they don't accept receipts as a proof of owner ship can u please help me
That's majorly confusing. I suggest you write back to them and tell them that you were given the option to use PayPal receipts as proof
@@KimmyGames can we please talk outside of youtube so I can show you my case
Sure
@honourablesufficient8683 can he help me too do you have the same issue as mine
Mine got fixed after 6 hours. After recovering it the hacker turned my shi* into mandrin Chinese. Thank you so very much 🙏🏾
No worries! I'm glad you got it back
I have an older steam account (February 2007), is the invoice ID enough to recover the account or will I need the cd key that i lost so many years ago?
An invoice ID should be enough
what if youre email is changed
If you get to the form (instructions are in the description box) you'll be able to tell them the email was changed and what the original email was
@@KimmyGames i havent gottin it back i lost it because i clicked on a trade for csgo and in 2 mins i lost full controll of my steam account
whilst i was enjoying my homemade pizza and now im thinking about throwing myslef off a roof
Please don't throw yourself off a roof, if you attempt to, I will find you and I will catch you. On the other hand, if you put the form in and explain to them what happened, you should get a response the next morning about what you can do to get it back
You don't even know how thankful i am right now...
You are very welcome. I hope you got it back with no issues
@@KimmyGames i already did, it tokk shorter than i expected thanks again you saved my day
@@tedwerner4190 I'm glad I could help you! Happy gaming!
@@KimmyGames someone deleted my account with over 1k spent on it
Why can't I contact steam support? My email and phone number have been changed and my password aswell and i have no way of contacting steam support. help!
Are you not able to get the form up? The one showed in the video?
Hello aging I got my account back to this thanks for saveing my account this really helped me out
No worries!
Someone I know has had their account stolen 3 weeks ago. Still no feedback from valve about this. So sad.
From valve?
What of they change you email
Then tell them what the original email was
I thank you so much because of you I get back my Steam account
No worries!
What if I can't put the last 4 digits of the credit card
thanks this help a lot
You're welcome
@@KimmyGames it happend to me today a lost a lot off money out off it
There are instructions you can follow in the description box. You should be able to explain to them what happened
Thank you so much your the best person ever
No worries! I hope it helped
My steam Authenticator lost, i lost my phone and forgot the phone number 3yrs ago can i still recover it? Also forgot the email
You might be able to if you tell them those details in the form
You are a goddess. My ac hacked and I dont know what to do. After watching your video I did the procedures. Thank you very much.
Now could you please tell me how many days they will respond?
No worries, and thank you for the compliment.
If you did it today, they should be back to you by the morning, if not, the following morning
Steam asked me for CD key, when all my games are digital, and bought from Steam's Store. Can I just show them an invoice?
Yes, an invoice should work just the same as CD keys
Minotools 🤏🏾
On instagram
@@KimmyGames sadly it wasn't enough. Idk why they're giving me a hard time. I have all the login info and email, and I'm pretty sure they can see my location and pc are the same. My phones screen broke so I can't go in Steam authenticator. Good thing I used my brothers card cuz all my Steam games and funds was from selling stuff on Steam Market! Otherwise Idk how'd I get it back.
I don't know why Steam is doing this. They seemingly pick and choose who they want to help :(
Thank you so much, you saved me from a scam
No worries! Glad I could help
hello, I sent a request from steam, they sent me a reply but when I click on the display message it showed me some broken link with my request as if it was written in a notebook and I don't know what to do now
Ah, this happened to someone else a couple of days ago. It's Steams fault for this glitch, hopefully they repair it soon. I think they will still help you out regardless of the broken link
I had the same on my second report
They might help you around the glitch, so see if they respond to continue the recovery
Is written: Your account recovery session has expired. Select "Find Account" to start over
Wow, Steam is making this hard. I'm guessing you'll have to do it again
For me I got a message from a random guy saying he reported me by accident and gave me a guy's name of his Discord supposedly be Steam member and I was so stupid and scare and I gave info about my account that was 4 days ago and after talking to some friends they told me I was Scammed so I did on your video so hopefully that would help me and I'm going to cancel my card at the bank btw do you think I should block the guy or report him? If where to
This is exactly what happened to me, and don't worry, I got scared too and it was only afterwards that I realized Steam will never contact you via Discord. I highly suggest you do report him and block them afterwards, both the person on discord and steam
THANK YOU SO MUCH I DIDNT WHAT TO DO I WAS PANKING THANK U SO MUCH
No worries! I'm glad I could help
I’ve lost my first email. And I’ve provided some cd keys like really old cd keys which they exactly asked for but no point. They want the first email. Its really annoying. Even tho i explained i’ve lost it. Should i give up ?
Don't give up. Join my discord and I'll be able to help you
I got reply from steam, but when i try to click on view message, it pops up on some txt file, please help me
I had similar experience few days ago, but with the help of *fortson_tech* he was the one that finally fix my account for me properly
His on Instagram
TYsm Becaus I had like 6 years of game progress and a lot of games
Did you get your account back?
Bro same things did with me. Now steam support asking me a proof of purchase but where can i find it as i can't login in account.
Did you buy any via PayPal?
i did this this morning and they didnt send me an email yet how long does it take?
They should have sent immediately after being in contact with you. Maybe check your spam box?
@@KimmyGames I just got the email this morning thank you for this!
Oh awesome! I'm glad it worked out for you. Happy gaming!
What a bad day and dumb me clicking a phising link on steam group chat and i put a code for disabling my own account, i already contacted steam support hopefully it works, anyway thanks for the tutorials
when the screnn where i need to prove my ownership shows there is no option for credit card info
Tell them in the box at the bottom that you have card details you can give them
i already sent a message to steam support two days ago but i still didnt get my account back?
how long should i wait? :(
They should have gotten back to by now. Check your spam box on your email. Some people have found their reply there
This was helpful. I’m still waiting on a response but how much time it took for a response for those in the comments? I hope I don’t have to wait that long.
I'm glad it was. Hopefully you'll get your account back. It varies for some people apparently. Sometimes they get back within 24hrs and for others it takes 48hrs
Just now it took 12 hours to get my account back.
You just got it back?
@@KimmyGames yes
Oh good! I'm happy to hear that
@Kimmy i get different display i can't find "How have you purchased games on your account?". so i cant add Steam Wallet Codes. Pls help me
Have you managed to find the form shown in the video? You can add them there
I sent a message to support and for 5 days I have not received a response
Hello, can i bring my account back without email and password? And if i type my user name to get my account back is showing me a diferent email from another player with my name can u help me with that?
You will have to find the form that is shown in the video to be able to do that
currently waiting for steam support to respond. randomly got logged out. this sucks
I hope you can get your account back soon!
@@KimmyGames i think it's a bot. Anyway you know how long they take to respond? its been 6 hrs
When did you put the resquest in? If it was yesterday, then they should get back to you soon. Have a look at your junk/spam folder in your email too, I've heard that it can sometimes get sent there
What if I followed all of this procedures and give me a temporary password just like that but I also can't access the steam mobile authenticator that is on the account? Would they also reset the mobile authenticator?
I mean do they also remove the steam mobile authenticator?
Yes, they will, then with the temporary password, you log back in and then reactivate the mobile authenticater
I'm doing this atm, just waiting for steam response fingers crossed, but i didn't see the help request code not until i rechecked my email and sent it to them after the first reply of not showing enough proof that this is my account.
I'm so scared and I don't know what to do, but not only because my account was stolen, but mostly because of a friend (I've known him since I was born) from whom I borrowed a card to buy all games I have on my account, and now he doesn't want to give it to me, and he doesn't have any logical reason for it (he tells me to get my own). Sorry for bothering you with all of the above my question is do you think I can recover the account just on the old email address and old number because I don't know what else I could give them? And I didn't understand exactly what kind of recipe you were talking about when you bought the game, and how did you even find it? please answer me and thank you for reading all this 😭❤
I wouldn't be able to see anything because of those signs, but he doesn't even want to listen
if i get my acc back or not this is definitely going to cause big trauma in my life because i'm literally shaking because i can't get over the fact that i can't do anything about this and i've been betrayed by my best friend who is either jealous or on drugs , but seriously.
In all honesty, he might not want to give you the card because he doesn't want the hacker to get the details and spend his money. Regarding the steam receipt, you should just be able to get it back with a recent purchase you've made
@@KimmyGames I understand how you see the situation from your point of view, but it's not like that, it's complicated, never mind and tnx for answer
No worries
hey after i submit my new email and use the code it sends me, it tells me i need to do the captcha any idea how to solve that?
Should tell you when you click on the box, it will most likely give you a picture captcha and will tell you in the blue box just above it what to select
how many days you'll get your account?
Usually after they reply to you the following morning
Is it just me or when u were on lets get your account back it dident ask for card info just my email my name and what that has happend? I just wanna know if its just me
Did it not? It should have done. Try it without the card information and see what happens. Hopefully they get back to you regardless
@@KimmyGames I send them the message and they responded and its fixed but thank you
No worries
TYSM this worked
No worries! I'm glad it worked!
@@KimmyGames I watched 5 other tutorials from dudes and you're the only one who actually helped me get my account back tysmmm
I'm glad I could be of help to you!
how long do i have to wait?
some russian changed the persona name to GoldieWirst
They should get back to you the following morning of the day you put in the recovery ticket
@@KimmyGames Hi Kimmy. I just had my account stolen. I just put in a ticket about an hour ago. I even gave them a transaction ID on the accoutn from my Paypal. But thank you so much for this video. Some scummy kid is now playing Rust on my account and they changed the profile picture to some nasty gross porn image.
I'm glad my video could help. Hopefully you'll get your account back soon and they don't mess up your game
@@KimmyGames Update: I got my account back!
Ah yes! I'm so happy for you!
Is there anyway that i can get my items back that the hacker traded for nothing to his other account
You can tell them about the transactions that the hacker made. Tell them what trading cards they took and they may be able to get them back for you
idk the email for my steam acc :( thats why im tryng to recover it do you know how to recover it if u dont have the email??
Yes, follow the instructions in the description box
@@KimmyGames tysmm
No worries, I hope it helped
hi there. Thank you for guiding me i have send a request to recover the account, will keep you updated if i get it back
Awesome, I'm glad I could help
hey what if they changed the email to something i dont know?
There are step by step instructions on what to do in the description box
@@KimmyGames am i supposed to see "i no longer have access to my steam gaurd mobile authenticator" after the scroll right down to thebottom and click the link 'reset my password' part? or where do i see that step?
its been some hours and i still didnt recive my code to change my email, it usually takes this long?
They usually get back to you the following morning
@@KimmyGames i mean the request code, it isnt sending to my email so my request wont be processed
Have you checked your spam/junk email box? Sometimes it ends up there
So should I do this because I woke up this morning and it said “this account may have been accessed by someone else”
Yes, and if you don't know that person, then it's been hacked
@@KimmyGames oh boy ok Ty
No worries. There are steps in the description box you can follow to get to the form
I factory reset my steam deck and now I can’t login I know my gmail username and password but they keep sending my code to a phone number I no longer have and they won’t send it to my gmail after all the stuff I gave them😢
They're on Instagram...
How long did you take your acc back? mine was hacked yesterday:(
mine also hacked
Took me several hours
@@KimmyGames I have already request but that account phone number was virtual will it work?
@@KimmyGames When I do it says this help request has been closed
They shouldn't have closed it until they've actually given you your account back. As for the phone number, use whatever phone number you put on that account, even if it has changed
My acount doesnt appear anymore when tying in the email I used
Are you able to get a friend to check the username through their steam to make sure it's still there?
i still same email, but they keep want me upload wallet code, and i no record for wallet code
Wallet code?! They shouldn't be asking for that!
Thank you mam you save my life 💗
this system is kinda flawed it’s a whole loop around on tryna figure out how to recover a stolen or hacked account, my email is changed, phone number is removed etc
There is a step by step instructions on how to get the recovery ticket
My account has been stole and they have changed the email and phone number so I can’t do anything????
Yes you can. Follow the steps in the description box
@@KimmyGames I have to wait I have tried to many recovery attempts I will try again in 10 mins
Okay, let me know if you need any more help
@@KimmyGames yeh I’m going to try later on because it’s still saying I have tried to many times I’ll let u know
@@KimmyGames I’ve just followed the steps and sent a support request now I’m just waiting
Hacker changed email adress on my main acc and he made another acc with my email adress, now I don't know what can I do
There are steps you can follow in the description box. When you get to the form, tell them what has happened
@@KimmyGames I will try it, thank you!
No worries, if you need anymore help, let me know
Unfortunately they still have not replied to me I lost my account yesterday they removed my email and password I did what I had to do to proof ownership and still no reply 24hrs later
Add another note to your help ticket. If they still don't reply, make a whole new one. They're getting a lot of people who have had their accounts hacked, so it might be taking them longer than usual
@@KimmyGames okay that’s good to hear not being ignored lol yeah I even went as far as making another account then creating a ticket about a wrongful charge, then explained that there was no charge in just on a new account trying to get my other account back as it was hijacked and they replied so fast for that one but no reply for the main email
Oh, so they have gotten back to you now for the account that has been hacked? Are they helping you with it? They may have just missed your help ticket in amongst other help requests
@@KimmyGames no it’s like they didn’t even read my text that I left for them, he was just on about the charge I received when I clearly stated there’s no charge I’m only here about my hijacked account
Oh gosh... Maybe it goes to a different department. The only thing I can suggest is you make a whole new one for the hijacked account.
it happened me in morning at 5 am and i was like crying then i saw a video and send them but when they ask info about tell us about your account or tell us gifts cards so we have to send them wallet codes?? or how can we give them proof its our account?? how long it takes ??
They usually get back to you the following morning of the day they get back to you
Hey I advice you txt master__assist18 (with two __) he got mine I’m sure he can help
what do i do when someone changed e-mail
If you remember the email that did use for your account. Tell that to Steam on help recipient that you give them, they'll have it on their record of your old email account
Omg you are a life saver thank you
No worries, glad to help
how long did it take for them to write back?
The following morning
@@KimmyGames they changed the email and password on the account, is it possible to get it back even though I have the original email?
Yes, there are steps in the description box to get the recovery ticket
Well my account is locked and it says that i tried to log in too many times so do i have to wait for specific time or is there a chance to bypass it?
You have to wait before you try again
Famtechz official page did mine... So cool
On Instagram
Thankss i recovered my acc after 4 months
Oh nice, I'm glad you have it back
uhh one issue what if i dont wanna use my credit card?
Do you have any recipients to show that you've bought any games?
kimmy what if i didnt put my phone number in the old steam account that got hacked?
That should be fine, just give them the email address
thanks for posting this.. I got my steam and my main discord account hijacked by a similar scammer so I was just stuck with an alt account I made before that I paid little to no attention to....
I'm glad you got it back!
@@KimmyGames I got my steam account back now! but is there a way to bring back a discord account that got disabled by the same scam?
I'm not too sure I'm afraid 😣
@@KimmyGames aww :(
I'm sorry :( I can try and figure it out for you?
I don't get a code despite providing an existing email that I use, what happens now?
You may need to check your spam inbox on your email
How long will it take for steam support to respond to your message?
They should get back to you by the following morning
@@KimmyGames Okay thank you
No worries
@@KimmyGames I just got my steam account back thank you so much
I'm glad! And you're very welcome
evereyone have account has been found but for me they put all new so i have there no account was found
There are step by steps in the description box to find the form to tell them in more detail what has happened
Thank you i just sent the request i waiting for them to send back!
Great!
What happen
??
HI!
I gave an account to a guy and he changed his phone number and email and now when I want to recover it steam says:Sorry, we were unable to find an email address that matched your search.
Can you help me plsssss
Yes, they will have changed your email address to prevent you from being able to get it back. There is a step by step guide in the description box to get to the recovery ticket