How to Create a Fair Workplace: Crash Course Business: Soft Skills #15

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  • เผยแพร่เมื่อ 18 มิ.ย. 2019
  • Fairness is one of the quickest ways to lose or gain trust. A lot of times we assume unfair people are incompetent or opportunistic. In this episode, Evelyn chats about how we perceive fairness and what the hurdles are to being "fair" in a work environment.
    ***
    Crash Course is on Patreon! You can support us directly by signing up at / crashcourse
    Thanks to the following patrons for their generous monthly contributions that help keep Crash Course free for everyone forever:
    Eric Prestemon, Sam Buck, Mark Brouwer, Brian Thomas Gossett, Haixiang N/A Liu, Jonathan Zbikowski, Siobhan Sabino, Zach Van Stanley, Bob Doye, Jennifer Killen, Nathan Catchings, Brandon Westmoreland, dorsey, Indika Siriwardena, Kenneth F Penttinen, Trevin Beattie, Erika & Alexa Saur, Glenn Elliott, Justin Zingsheim, Jessica Wode, Tom Trval, Jason Saslow, Nathan Taylor, Khaled El Shalakany, SR Foxley, Sam Ferguson, Yasenia Cruz, Eric Koslow, Caleb Weeks, Tim Curwick, D.A. Noe, Shawn Arnold, Malcolm Callis, William McGraw, Andrei Krishkevich, Rachel Bright, Jirat, Ian Dundore
    --
    ***
    Sources:
    Bies, R. J., Tripp, T. M., & Kramer, R. M. (1997). At the breaking point: Cognitive and social
    dynamics of revenge in organizations.
    Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O., & Ng, K. Y. (2001). Justice at the
    millennium: a meta-analytic review of 25 years of organizational justice research. Journal of applied psychology, 86(3), 425.
    Cropanzano, R. (2007). “The Management of Organizational Justice.”
    Lind, E & Greenberg, Jerald & S. Scott, Kimberly & D. Welchans, Thomas. (2000). The Winding Road from Employee to Complainant: Situational and Psychological Determinants of Wrongful-Termination Claims. Administrative Science Quarterly - ADMIN SCI QUART. 45. 557-590. 10.2307/2667109.
    Lind, E. A., & Tyler, T. R. (1988). The social psychology of procedural justice. Springer Science & Business Media.
    Simons, T., & Roberson, Q. (2003). Why managers should care about fairness: the effects of
    aggregate justice perceptions on organizational outcomes. Journal of applied psychology,
    88(3), 432.

    hbr.org/2006/03/why-its-so-ha...
    ***
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ความคิดเห็น • 105

  • @mlmeza
    @mlmeza 4 ปีที่แล้ว +8

    I graduated college 2 years ago, and I still find my self surfing this channel for awesome and informative courses!! Never stop learning!

  • @ThatOneDude09
    @ThatOneDude09 5 ปีที่แล้ว +35

    I don't have classes, I don't have finals. But I'm here because this show is amazing and I hope it never, ever, changes!

  • @michaelpisciarino5348
    @michaelpisciarino5348 5 ปีที่แล้ว +41

    0:03 A Fable about Fairness
    1:07 Fair and Unfair
    Organizational Justice
    • Performance and Reward
    2:07
    1. *Outcome Fairness*
    • Need
    • Equality
    • Merit
    4:06 Knowing your boss
    4:36
    2. *Procedural Fairness*
    6:20 More Fair Process, Less Angry employees
    7:29 Thought Bubble
    Cyberloafing
    9:05 It's not easy. We have to talk it out.
    You Got This!
    9:46 The Key Takeaways

  • @PiratesRock
    @PiratesRock 5 ปีที่แล้ว +6

    Comments are surprisingly civil and wholesome. Good job, everyone.

  • @lindenbrock4102
    @lindenbrock4102 5 ปีที่แล้ว +40

    Hey CrashCourse! I would like to see a geology course. I think it's a fascinating subject :)

    • @crashcourse
      @crashcourse  5 ปีที่แล้ว +9

      We're talking about it. It's always in the top 5 we want to do.
      - Nick J.

    • @soapy27
      @soapy27 5 ปีที่แล้ว +5

      CrashCourse Geology would be amazing! I was heading to the comments to make the same request! Bring on the rocks (and minerals)!

    • @RangerRuby
      @RangerRuby 5 ปีที่แล้ว +3

      Wouldn't we all! I think Geology would be an awesome course!

    • @seanwebb605
      @seanwebb605 5 ปีที่แล้ว

      Geology what take a great deal of time and pressure.

  • @aaron4820
    @aaron4820 5 ปีที่แล้ว +23

    Sometimes I feel like I could have explained certain encounters or experience I've had by brushing it aside as due to me being a minority or the colour of my skin, but actually, it turns out it really didn't matter once I proved that I can do my job, when I thought people looked at me a certain way or indirectly asked if I'm all they sent, I could have gone to a racial place (when in reality it was likely due to my young appearance), but at the end of the day, when I could do what I was there to do, none of those things mattered, just... do your job well, don't overthink it, merit is everything, and if you think you aren't paid what you're worth, negotiate, if you don't ask for more, you won't get it.

  • @glaxmattbas
    @glaxmattbas 5 ปีที่แล้ว +42

    lately I've been feeling this crash course focuses too much on giving a list of jargon / buzzwords without giving real information and just ends up saying to have common sense

    • @aquariumcontrarian4075
      @aquariumcontrarian4075 5 ปีที่แล้ว +3

      Its great people and great leaders who create fairness and a following. You can emulate their methods with a tick list, but all you will be doing is well... ticking a list.

    • @steevemartial4084
      @steevemartial4084 5 ปีที่แล้ว +4

      I think that's pretty much how "soft skills" work. I imagine it can be useful though. Breaking down a decision with these buzz words probably helps you avoid making choices that go against common sense.

  • @skygrampp7679
    @skygrampp7679 5 ปีที่แล้ว +8

    I love the bobs burgers animation 😄

    • @SiRkoTTG
      @SiRkoTTG 5 ปีที่แล้ว

      Sky Grampp this pig likes burgers 🍔 too

  • @srinivasangovindasamy5914
    @srinivasangovindasamy5914 4 ปีที่แล้ว

    It's very nearly explained. I can easily correlate with what's happening at my office. Really appreciated.

  • @freedomofspeech2867
    @freedomofspeech2867 5 ปีที่แล้ว +28

    Equality of outcome is wrong.

    • @principetnomusic
      @principetnomusic 5 ปีที่แล้ว +2

      Which is why racial, gender and other biases must be accounted for, rejected and opposed

    • @freedomofspeech2867
      @freedomofspeech2867 5 ปีที่แล้ว +3

      @@principetnomusic They generally are. I hope you're not one of those poor souls that belive in the gender pay gap. Just focus on merit and you'll be fine.

    • @principetnomusic
      @principetnomusic 5 ปีที่แล้ว +5

      @@freedomofspeech2867 There are studies that show that, when given the same work resume attributed to a man and a woman, or a white man and a black man, a large percentage of people would rate them differenly, and not in favour of women or black people, for sure. That's not meritocratic at all: certain people are getting positions they do not deserve.

    • @forcanisso1639
      @forcanisso1639 5 ปีที่แล้ว

      @@freedomofspeech2867 imagine believing in meritocracy. The word itself is a joke made by someone that saw that the people justifying their power under liberalism were yesterdays aristocracy.

    • @freedomofspeech2867
      @freedomofspeech2867 5 ปีที่แล้ว

      @@forcanisso1639 What's wrong with it? Don't you believe merit should decide success? Don't you think the best one should get the job?

  • @maxsargent2171
    @maxsargent2171 5 ปีที่แล้ว +5

    Trend setting Turban

  • @Tom-xy9gb
    @Tom-xy9gb 5 ปีที่แล้ว +5

    You also gotta look at when people get mad for not earning as much as someone else who’s been working there for years

  • @alexanderpapazov5441
    @alexanderpapazov5441 5 ปีที่แล้ว +2

    This video really helped me realize how important it is to have an inclusive workplace, that considers other perspectives. Thank you so much Crash Course!

  • @RGapskiM
    @RGapskiM 5 ปีที่แล้ว +2

    Amazingingly ideologically neutral treatment of a very sensitive topic. Congratz, Crash Course, keep up the good work!!

  • @noratata
    @noratata 5 ปีที่แล้ว

    I love this !

  • @Ccnatacion
    @Ccnatacion 5 ปีที่แล้ว

    Interesting. Thank´s

  • @ZacharyLaid
    @ZacharyLaid 5 ปีที่แล้ว +6

    In accounting we always assume nobody is stupid

    • @gregmiller9710
      @gregmiller9710 5 ปีที่แล้ว +1

      an assumption of error...

    • @Nate-9797
      @Nate-9797 5 ปีที่แล้ว +6

      In a Chemical industry laboratory we assume everyone is stupid, that way we make it clear and accidents are less likely

    • @laimonassileika2285
      @laimonassileika2285 5 ปีที่แล้ว

      @@Nate-9797 Ah yes. The beautiful world of chemistry. Specifically organics and anything related to oil. It's safe to assume everyone has a mental defect.

    • @Nate-9797
      @Nate-9797 5 ปีที่แล้ว +2

      @@laimonassileika2285 it's not only safe it's pretty accurate to be honest

    • @laimonassileika2285
      @laimonassileika2285 5 ปีที่แล้ว

      @@Nate-9797 Accurate, even in the lab itself...

  • @MuhammadHamza-ns9bf
    @MuhammadHamza-ns9bf 5 ปีที่แล้ว +9

    Crash course is best but I think you Should make crash course mathematics

  • @xBaduoo
    @xBaduoo 5 ปีที่แล้ว +2

    yasss internet cousin! Awesome video btw

  • @deepwoodsengineering3763
    @deepwoodsengineering3763 5 ปีที่แล้ว +2

    It would be difficult, but if you guys taught programming languages like you teach everything else it would be unbelievable. I'm not talking about computer basics, I mean explain how a language like C# works with your unbeatable animation videos and personal connections. People from India do an outstanding job of providing content, but it's difficult to comprehend and lacks a personal connection. Unfortunately, I have watched over 300 hours of their videos and it was quite a grind. Software development attracts a lot of dedicated self-taught students.

  • @brianc5581
    @brianc5581 5 ปีที่แล้ว +10

    The world isn't fair and cannot be fair.
    Ofcourse people should be paid the same, for doing the same work.. but that's all you can do.

  • @aleyahmalone5012
    @aleyahmalone5012 5 ปีที่แล้ว

    Oh yes!

  • @dakotascheer8552
    @dakotascheer8552 5 ปีที่แล้ว +1

    I've been wanting crash course business since I was 18 lmao xD

  • @DanielEstill
    @DanielEstill 6 หลายเดือนก่อน

    Thought bibble used Bob's Burger, oh boy Cartoon, Cartoon!

  • @therealquade
    @therealquade 5 ปีที่แล้ว +1

    This is the only video from this crash course that has shown up in my subscription feed. I was expecting this video to go one way and be biased, and it turns out it wasn't and I've been pleasantly surprised, and this gives me new ways to express what I believe. The most important things are Procedural fairness with merit based outcome. I see need based outcome to be in direct conflict with procedural fairness, and a flat equality regardless of merit to also be in conflict with procedural fairness. I think a way to have an objective rather than subjective measure of merit by codifying what the merits are and having it be public in the workplace (or political system) to be procedurally fair. for instance in a marketing department, if 5 employees make an advertisement for the same thing, one fair judgement of merit could be a ratio of clicks to views, meaning how many people or times is an ad needed to be seen to get a click, as a measure of the effectiveness of the ad. then simply average all ratios of a given employee to get an average ratio for that employee, and whoever has the best / most effective ratio, has the highest merit. this is something that could be publicly stated in-office. Judgments of merit or need do not have to be subjective. They can be objective.

  • @markoboredguy6911
    @markoboredguy6911 5 ปีที่แล้ว

    Ooooh new video nice

  • @patrickshelton3053
    @patrickshelton3053 4 ปีที่แล้ว

    Ha!! Right to work state..heard of it?

  • @freedomofspeech2867
    @freedomofspeech2867 5 ปีที่แล้ว +18

    Merit is the only logical thing said in this video.

  • @MrTheWaterbear
    @MrTheWaterbear 5 ปีที่แล้ว +13

    5:22 No mention of Unions? Disappointing, honestly, as this has been a consistent powerhouse system for empowering the employees to negotiate fairly with employees. Very often, once the initial big changes occur, employees will vote against major changes their Union potential could bargain for, because they want a stable market as much as the employers do. They just want some quality-of-life things, too.
    And if the employer goes against contractual obligations or fair conduct, the Union can be there in a heartbeat to stop it.
    No messy personal lawsuits required, although certainly still possible.

  • @FrogLehane
    @FrogLehane 5 ปีที่แล้ว +2

    Wth are there so many dislikes?

  • @kieranmcgarvey6792
    @kieranmcgarvey6792 5 ปีที่แล้ว +2

    yeet!

  • @EduardoBicelisGarcia
    @EduardoBicelisGarcia 4 ปีที่แล้ว

    min 02:25 need, equality and merit in order to judge the outcome. ok

  • @mohamedsayed9732
    @mohamedsayed9732 5 ปีที่แล้ว

    متاح بترجمه إلي العربيه

  • @skygrampp7679
    @skygrampp7679 5 ปีที่แล้ว +3

    Golden rule: whoever has the gold makes the rules. That’s the rule I live by lol

  • @danielwebb8402
    @danielwebb8402 5 ปีที่แล้ว +3

    A dyslexic person takes 25% longer due to their linguistic abilities difference.
    You normally pay $100 for a 4 hour working day.
    Should you expect the dyslexic person to work 5 hours for $100? Or 4 hours but pay them only $80? Or 4 hours for $100 and expect others to make up the difference/ consumer pay more because you happen to employ a slower person?

    • @KristiPelegrin
      @KristiPelegrin 5 ปีที่แล้ว +2

      none of the above.

    • @laimonassileika2285
      @laimonassileika2285 5 ปีที่แล้ว

      Don't employ a dyslexic person to do a task that they're unfit to do?
      That would be my approach anyway...

  • @KManAbout
    @KManAbout 5 ปีที่แล้ว +7

    Hey it is really easy, make the workplace democratic and BOOM! problem solves it self.

    • @SleepyFen
      @SleepyFen 5 ปีที่แล้ว +3

      That *really* depends on whether or not your workers know what's best for them and have each other's best interests in mind.

  • @chuckcrunch1
    @chuckcrunch1 5 ปีที่แล้ว +1

    wow who else go auto subed to this channel

  • @SoumilSahu
    @SoumilSahu 5 ปีที่แล้ว +1

    I want to watch this series SO BADLY, but every single time, I close the tab involuntarily when I hear the word "Internets".
    This is the first time I've been able to survive long enough to leave a comment. Bye now

  • @Argacyan
    @Argacyan 5 ปีที่แล้ว +2

    I think I've been neglecting the series, mainly because of the comments that stay on topic at least. People literally write "fairness isn't fair", "it's unachievable so don't bother" etc.

    • @lindenbrock4102
      @lindenbrock4102 5 ปีที่แล้ว

      Don't let that get to you. I think that even though absolute fairness is unobtainable, it would be in the best interest of everyone if we tried our best.

  • @patrickcarolan9398
    @patrickcarolan9398 5 ปีที่แล้ว +2

    Waiting for the next European History video to go up and this gets posted, lollll. But my input is this: merit should decide pay and opportunity. "Equal opportunity" if you can complete the job like others who also complete the job. Businesses everywhere will fail if more hours and paychecks are given exclusively to people who require more time than others to complete a job. Only apply to a job if you are physically and mentally able to do it to the same extent as the other workers.

  • @ThePerspexAvenger
    @ThePerspexAvenger 5 ปีที่แล้ว +1

    haven't watched it yet, but if "public executions for anyone who steals someone else's food" isn't in there, i'll be disappointed

  • @splitfries69
    @splitfries69 5 ปีที่แล้ว +2

    WITCH VIDEO!!!?

  • @dannynielsen553
    @dannynielsen553 5 ปีที่แล้ว +1

    So this is maybe more organizational structure than soft skills but one of the best ways to ensure fairness and justice in the workplace is to institute democratic ownership & decision-making. The problem with ensuring fairness and justice in a traditional company structure is that you are relying on one (or a few) individual's view on justice and fairness to decide was is fair or not, this is essentially bias towards that or those individual(s) POV on fairness and justice. By implementing democratic ownership & decision-making you can suppress this bias, by bringing everybody involved with the business into matters concerning fairness and justice. This would not eliminate the issue discussed here as concerns for managers, but it is a far better safeguard for fairness and justice than relying on the management staff's capabilities/willingness to ensure organizational justice.
    One way of doing this, which I recently finished a project on is called the FairShares Model, it democratically divides ownership, and therefore decision-making power, between four stakeholder groups; Founders, Labour, Users and Investors. The idea is that since all groups are vital to the organization they should all be recognized accordingly, unlike the traditional model, where, in most cases, only founders and investors have ownership and thus ultimately decision-making power.

  • @user-vw8ns5eg9w
    @user-vw8ns5eg9w 5 ปีที่แล้ว

    Omg such pr

  • @GeraldBlack1
    @GeraldBlack1 5 ปีที่แล้ว

    Don't get paid by the word where I come from.

  • @isthatdonnie
    @isthatdonnie 5 ปีที่แล้ว +2

    2nd

  • @prishamaiti
    @prishamaiti 5 ปีที่แล้ว +2

    First like

  • @realblackbetty2204
    @realblackbetty2204 5 ปีที่แล้ว +15

    Apparently this person has never owned a business.

  • @aliyahrashid1059
    @aliyahrashid1059 5 ปีที่แล้ว +2

    3rd ( I think)

  • @kieranmcgarvey6792
    @kieranmcgarvey6792 5 ปีที่แล้ว +1

    crash course business more like crash course a I can't think of any good rhymes

  • @kevinwalters3191
    @kevinwalters3191 5 ปีที่แล้ว +2

    1st

  • @alarcon99
    @alarcon99 5 ปีที่แล้ว +5

    This 👏is👏the👏content👏I👏am👏here👏for👏

  • @Gamerextra1029
    @Gamerextra1029 5 ปีที่แล้ว +5

    Sadly, a large subset of our species is composed of deranged simians for whom the golden rule can't apply. If your boss happens to be one such mammal--who likely got there through nepotism--then you're out of luck; you may as well roll yourself in tar and feather, fantasize about being a night owl and try to get a gig in J.K Rowling's next movie.

  • @alpine1600s
    @alpine1600s 5 ปีที่แล้ว +6

    Justice needs no adjective.
    Someone is either just or unjust.
    Justice is absolute.
    That's why "social justice" is a joke.

  • @thepedrorriva
    @thepedrorriva 5 ปีที่แล้ว +17

    This video is too scripted and PC

  • @arjunsinha4845
    @arjunsinha4845 5 ปีที่แล้ว

    European history

  • @eruno_
    @eruno_ 5 ปีที่แล้ว +1

    Only fair form of business is worker owned cooperatives.

  • @pelicanosanguinario8532
    @pelicanosanguinario8532 5 ปีที่แล้ว +1

    that's just soviet propaganda

  • @VioletRosesmith
    @VioletRosesmith 5 ปีที่แล้ว +10

    There is no ethical capitalism

    • @aaron4820
      @aaron4820 5 ปีที่แล้ว +1

      Aww.

    • @SwitosVideo
      @SwitosVideo 5 ปีที่แล้ว +2

      Supposing that statement is true, what would be the Alternative in your mind?

    • @madman8237
      @madman8237 5 ปีที่แล้ว

      @@SwitosVideo Socialism

  • @danaililiev1404
    @danaililiev1404 5 ปีที่แล้ว +3

    Why is crash course turning into buzzfeed god please nooo

  • @ShadaOfAllThings
    @ShadaOfAllThings 5 ปีที่แล้ว

    Why be fair when you can just have more people trying to get jobs than there are jobs? I mean come on, you can grind them into the dust that way, and its so much easier to do!

  • @hjge1012
    @hjge1012 5 ปีที่แล้ว +1

    "Fairness is the #1 thing that makes the workplace functional" -- citation needed. I simply don't believe that. If that were the case, we'd be communists by now.
    Communism is fair, the problem however is, is that it's NOT functional.
    Not a fan of really subjective videos like these...

  • @zacharysmith8505
    @zacharysmith8505 5 ปีที่แล้ว +3

    Worst crash course video yet.

  • @forcanisso1639
    @forcanisso1639 5 ปีที่แล้ว +1

    Easy, drop capitalism and bring about workplace democracy.

  • @3c3c3c
    @3c3c3c 5 ปีที่แล้ว +1

    Soyboy propaganda move on