I own a check cashing store that’s why we quit taking checks 10 minutes before we close because we had people show up literally the last minute after we had our money counted lol
Working in the AAA call center here in NYC had to be the single most soul-crushing year of my life. This man tells no lies, especially the “I’ll hang up, I’ll do it.”
Omg I worked there too years ago and yes it was a nightmare, lol. People are truly awful and they think the worse they behave the more helpful you will be. No ma’am, “RELEASE!” That was my motto. I would transfer the jerks so fast lol
Try luxury goods customer service and complaints call center. You have no idea the levels of insanity, pomp and arrogance that these people can descend to.
@@Tracert-mc1hu Job hunting is usually what I hear that line referring to. Though I did have a polite young woman call while in the middle of labor to please request an extension so she could inform her family the baby was coming. That one made me so uncomfortable, I quickly set up an arrangement for her, lol (and if you don't know, going into labor doesn't mean the baby is arriving that second, usually contractions can last hours before the actual birth. I could hear the woman holding back being in pain as I got the arrangement set up, ending the call with a hasty congratulations, lol)
Nah man this hits way too hard fr cause back in 2019 I worked in a call center that dealt with people’s child support money and that job literally had me DEPRESSED and I’m normally the type of person that’s never EVER that way. The way the people talked to me at 8am was insanely wild and we weren’t allowed to hang up on the customers. That job almost made me turn into the Joker. Never ever going into the call center business again in my life time it’s literally Hell
Yeah pretty damn accurate people call in talking to others any type of way. They forget it’s humans on the other end doing a job. Always remember be nice to that person on the phone because if you’re wanting something fixed or help well your attitude will determine how likely we are to actually go the extra mile to help. Think of it as if you were getting that call from yourself.
@@Arjay82 I won’t deny there are some that hate their job. However calling in straight with an attitude because someone else didn’t speak to you right isn’t fair the the person that you speak with next. I deal with this all the time I do have a passion for my job, I get told well the person before you didn’t seem to care why should I think you will then proceed with I want it done now. I do my best to turn that around. Also there are some people that have a entitlement attitude and think we can break policy so it’s a plethora of things I agree it goes both ways yes.
Be polite but be firm. If they try to comprise with you when you know they're in the wrong, don't cave. I just recently had to call Amazon after receiving a damaged product AND a product that was the wrong style. I had to keep asking and stay on hold five or six times to get refunded. Then had to call AGAIN later when they tried to charge my account. Amazon is ridiculous
Some customers are so patient, some customers are so understanding, some are so courteous and then there are some who are so obnoxious, some are so rude, some that make you want to reach through the phone. 🤣🤣🤣
Oddly enough. My co-workers would apologize then get cussed out and disrespected by clients...then apologize some more. Meanwhile that never really happened to me and I rarely ever apologized unless I personally felt it was necessary. My co-workers would be apologizing and calling them sir and ma'am. Then they'd get off the phone all upset and vent to the rest of us. I thought for the longest time they were just being overly dramatic and exaggerating... until I eavesdropped into my supervisors call and she was getting chewed tf out by a client. As an employee you can't be too nice to some folks because they will see it as a weakness and walk all over you. Especially because they know as an employee you'll have to hold your tongue to keep your job.
@@JRenee141 I was super nice when I worked at a call center, but I didn’t apologize. Those types will talk over a customer to apologize. I just let the customer rant for a while and looked through their account. When they ran out of steam I’d come back and say, “It sounds like [problem]. That’s frustrating!I’ve checked [problem area] and can tell you [reason]. What I can do is [solution].” That worked for most people. I never had calls escalated to supes or got cussed out.
I did customer service. Mondays were the worst. Calls in queue ALL day. Sometimes I’d just hang up on them. Then I’d hear another coworker with that same customer. Can’t deal with people like that anymore.
It's your job to deal with those people just do your fuckin job now your coworker has to deal w them because you're lazy smdh you need to find a new line of work cuz ya ain't cut out for it
Bro this was me a year and a half ago, this would piss me off so much, especially when you're either about to clock out within a minute and a call occurs, or you're the only one available and everyone else is either taking other calls or doing whatever.
This is exactly how Sprint's customer's act. I was a Supervisor at a Sprint.Call Center a long time ago the Customers were hood the place was hood. It was one big mess, if made it pass training you basically would end up a Supervisor because turnover was so high.
I hated working at a call center. Try answering to a bunch of drunks with a breathalyzer in their car for DUI convictions and all of them “haven’t been drinking” the only way to tolerate them is to hang up
Never worked at a call center but my sis does and this is accurate. The person is either dumb or the company did some stupid shit but either way the caller is going to let off all that anger on customer service and their kids
looked up these videos after I hung up from a call and saw my supervisor doing push ups....oh yea and anyone who does not work in a call center this video is spot on.
As a sr manager of a call center, I love our employees bc of what they endure every day. I make sure it’s not a thankless job and that they know they actually make a huge difference!
Being able to sum up personalities. This is very helpful for individuals that go through mental/scenarios issues. Being able to see how not to act. Comedy is not always a bad thing
Lmao she like “I got mouths to feed.” But then she like “I got all damn day until y’all fix this, I ain’t going nowhere.” Aight who feeding them mouths since you running yours on the phone?! 😂😂
You're good. When I place people like that on hold I scream at the top of my lungs, "YOU'RE TALKING TOO F*CKIN MUCH! SHUT THA F*CK UP!" Then keep them on hold for 5 minutes while I walk around then use the restroom so I can get myself together. I ain't got time for that sh*t. Hold = Time Out for the customer and I can take a mental breather because those calls come back to back without even 5 seconds in between to keep from cussin customers out .
If you're going to work call center jobs and if you can work from home (sometimes, this requires having a space in a room in the house with a door you can lock, like your bedroom), please consider going remote. You open yourself up to so many other jobs across the country and better pay. And don't be scared to apply to some places that don't post the pay, not all of them are hiding crap wages. Twice now, that has lead me to get jobs above what I was looking for and even above the current average, which is about $15. My last job was $20/hr and the job I was just offered yesterday is salaried at $40K, but I'm negotiating to get it to $41,600, which is $20/hr as I want to at least make what I previously was. I'll negotiate for even better later down the road if I know I'm doing a great job. Neither of these jobs listed the pay on their posting. It's better to check for: what benefits the job offers, how many people they're looking for with the role or words like "we have an extreme need to fill this role!" And they're needing 10+ people...that's likely a job with high turnover), do they provide your equipment or do you have to provide your own (I recommend always going with jobs that provide you the equipment, don't run down your home computer if you don't have to) or what requirements are being requested. These will give you an idea of if it will be a high or low paying job if the amount isn't posted. The $20/hr one informed they will pay our health benefits for employees...that's seriously not normal and while the requirements weren't anything hard to have achieved and required no degree (I don't have one), it told me this was a company that might be good and I was right. I only lost the job because the state we were contracted with didn't want to renew the contract. It was also online chat instead of over the phone, which was really awesome. My hint for my new job was that it was a national tech company working for multiple states and it has good reviews on multiple sites from current and former employees. Also, while it's remote, I had to come in office for the interview and once I saw it was downtown in the fancy office area of my city, I knew they likely had some money, or rather, could likely pay me above standard as well and I was right. Maybe $40K-ish isn't fantastic in the bigger picture, but it's plenty for me and more than what I made before I got to that level. In 2020, after hustling my ass off at a company for teo and a half years and getting raises, I capped out at $12.75 for my position. To go from that to $20 while doing practically the same thing was eye-opening. So, if you're going to work at a call center anyways, at least do so for decent pay. And if you can handle sales (I can't, lol), you likely can make way more than that, depending on the company.
This has been all customer service jobs, in my experience. People screaming at you about issues you have no control over and didn't even know was an issue until they walked up and started screaming at you. And the crazy number of times it's because they want something but just straight up refuse to pay for it and can't comprehend why that's an issue.
1:11 that pause to complain with your colleague is so accurate. And when they say they will NOT give your information again 😩. This is giving me PTSD 🤣😱. Kyle you are the goat. I lived and worked at a call center in Portugal and this is accurate 100%.
Nothing fills me with dread more than when they say something like " i just spoke with your colleague before you" i just know its gonna be a mess, especially when you look in the system and see they called 5 minutes ago
Bruuuhhhhhhhhh, I'm dead!!! As someone who worked for At&t collections for a year, this is the most accurate thing I have ever seen lmfao. Don't miss those days, that's for sure lol
"Why has my rates gone up?!!!!" Anyone who has worked at Geico in Service has PTSD sweats from either that OR "I'm calling to let you all know I'm moving to Michigan" Although that last one changed (kinda) and THANK GOODNESS. Lol This was hilariously accurate! Thanks for posting.
I took a job at a call center as tech support for a software company at THE worst time of my life when I was in my 20s. I was utterly MISERABLE. But a couple months in they asked me if I wanted to be a tester. I said yes, and a couple months after that, they offered me a job as an automation developer, with an office, despite me having no programming experience. I learned on the job. (And a LOT of studying on my own time) Now it’s 17 years later. I make 140k plus bonus, and have been working remotely for the last 10 years. I still love the job. You never know what’s going to happen
Mannnnnn listen. The accuracy of this video gave me PTSD 😂 My favorite part of this video, “Ma’am, do you mind if I put you on a brief hold?” Them holds help you gather yourself before you end up cursing someone out.
That "Maaa'am" / "Siiir" is accurate. That's the undercover woosahh bc I don't get paid enough to go there with you, and if I get as mad as you, I won't be getting paid no mo.
Customers are literally the worst. Customers like this. I got fired from LG 6 years ago because i just couldn't stand feeling like a customer can look down on us cause they feel entitled. He said i will never buy another LG phone again. Where i replied " sir i just dont give a fuck"
Call center jobs expect you to have the patience of a saint for minimal pay. If I never had 1 I could never truly appreciate my current job, which this almost reminds me not to complain 🤣
I've never hated any job I've worked so far as I hate my current one. It's a call center. It's not even strictly inbound calls like this one where people ask for you. You also have to call and make sales for commision. I've been busting my ass for years working dead end jobs in construction, supermarkets and such and even tho I work here now for like 17 months and It's paying as well as you could considering the 3rd world shithole I am frome I have never been so miserable as I am now. With the other jobs sure it pays less, more hours but the job doesn't get to you. You come home from your shift, relax a bit maybe smoke one and you are okay. Here I come home every day at 5 30. It takes me at least an hour and a half of doing virtually nothing to sort of get my head right.
I work for a remote call center and have worked at offices, where in training or orientation theres always 3-4 dudes always trying to get a promotion since the first day just by making copies for everyone, or always trying suck up to trainers as if they were assistants 🤣🤣🤣thats an idea for another video
As a person who's workin in CC, this is 1,000,000% accurate 😂 every lines. And oh man, that hold so u can rant, curse, and take a deep breathe to calm urself
Make sure to like the video as well 🤟🏽
Follow my Instagram instagram.com/thekillakay_ LOVE YALL
❤️
Keep up the work brother!
You funny as hell bruh. I bet my mom go thru the same thing with AT&T customer service 🤣🤣😂😂
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@@TupacWestsideOregon th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
Interacting with the kids in the background is accurate as shit😭
Fr they even be forgetting that you there 😭 They set the phone down and walk away while you listen to them yell at their kids
@Shamohhh waffle house hiring
Sit your ass down
@Shamohhh 🤡
Facts!!!!!
I work for a call center and I swear, when a difficult customer disconnects the phone, that’s the best silence of the day. 😂
💯💯💯
🤣🤣🤣
Im non-religious but I would still sit back in my chair and think to myself "ain't God good?" 😂
So much so 🤣
Truth
We need a “When A Customer Walks in Two Minutes Before Closing” video.
Yes
I own a check cashing store that’s why we quit taking checks 10 minutes before we close because we had people show up literally the last minute after we had our money counted lol
man WHAT! that shit used to piss me off foo
Faaaaaacts
Yeeeeees plzzzz
I am glad Kyle is funny and making some money on TH-cam, because Kyle must have worked all kinds of jobs he hated in the last decade. 😂
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Facts, he been through it all🤣
Just like the rest of us
I’m glad u took your time to tell us that pointless info clown
@@moneybaggwiththedoubleg5681 😂😂😂😂
“Sit ya ass down” was the funniest start of a video of all time.
Cory gets into a fight...
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Was litteraly on the phone with customer service few minutes ago saying the same shit to my daughter 😂
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@@Chitown18 th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
😂😂😂
"let me put you on a brief hold"
Proceeds to shit talk an savor that 10 seconds of sanity before goin back in LMFAO
That part accurate af, followed by the deep breath and turning your professional voice back on.
Yes!!!
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YESSSS. even when it was a simple fix on my end I would still put them on hold for 15 seconds just to breath.
“sit yo ass down” gave me flashbacks lmaooo .
lol
th-cam.com/video/arynky4ZNXA/w-d-xo.html🔥🙏🏾
I got PTSD and phone call aversion after working in call centers, never again
People call in and get mad at you for their problems lol. Like bro, all I did was pick up the phone...
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@@djspam3667 th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
Customer service is awful
Facts
😩🤣🤣🤣🤣🤣😭😂😂😭😭
Lmao 😂😂😂
Working in the AAA call center here in NYC had to be the single most soul-crushing year of my life. This man tells no lies, especially the “I’ll hang up, I’ll do it.”
Omg I worked there too years ago and yes it was a nightmare, lol. People are truly awful and they think the worse they behave the more helpful you will be. No ma’am, “RELEASE!” That was my motto. I would transfer the jerks so fast lol
Special place in hell for people that abuse call center workers like that.
I used to work at an att call center. You get rude with me, you get sent straight to the Español department.
Those customers are the worst. Especially in California lol
Try luxury goods customer service and complaints call center. You have no idea the levels of insanity, pomp and arrogance that these people can descend to.
It's the "I got mouths to feed" like don't everyone. But y'all be buying dumb sh!t you dont need. 😂😂😂
Right.
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What are they going to do, feed the phone to their kid? That is the dumbest line I've heard, needing cell service because they have "mouths to feed".
@@Tracert-mc1hu Job hunting is usually what I hear that line referring to. Though I did have a polite young woman call while in the middle of labor to please request an extension so she could inform her family the baby was coming. That one made me so uncomfortable, I quickly set up an arrangement for her, lol (and if you don't know, going into labor doesn't mean the baby is arriving that second, usually contractions can last hours before the actual birth. I could hear the woman holding back being in pain as I got the arrangement set up, ending the call with a hasty congratulations, lol)
“I have mouths to feed”
Background noises: “id whoop yo ass”
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"I have asses to whoop."
th-cam.com/video/arynky4ZNXA/w-d-xo.html🙏🏾🔥
😭lakeisha need to get her kids first
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🤣
@Shamohhh th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
Give this man a role in movie with Kevin Hart, he's hilarious
Thanks fam
He’s going the be Patrice O’Neal good and overshadow hart if he keeps up the good work and doesn’t die too young.
@@killakay you're funnier than Kevin Hart. Easy.
I could see them having chemistry
@@rosscoeradio3741 chill on the Patrice comparison
Nah man this hits way too hard fr cause back in 2019 I worked in a call center that dealt with people’s child support money and that job literally had me DEPRESSED and I’m normally the type of person that’s never EVER that way. The way the people talked to me at 8am was insanely wild and we weren’t allowed to hang up on the customers. That job almost made me turn into the Joker. Never ever going into the call center business again in my life time it’s literally Hell
Child support call center??? Hell nah!
@@Heyu7her3 Yeah bro it was AWFUL. By far the worst 3 months of my life
🤣🤣🤣🤣not the joker😂😂😂
@@PrincessAfrica3 😭😭😭 when it got to that point I knew it was time to get outta there
😭😭😭
Background convo are on point....even the baby noises!!! LIT!!! 🤟🏾
🤣🤣🤣
Yeah pretty damn accurate people call in talking to others any type of way. They forget it’s humans on the other end doing a job. Always remember be nice to that person on the phone because if you’re wanting something fixed or help well your attitude will determine how likely we are to actually go the extra mile to help. Think of it as if you were getting that call from yourself.
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@@Arjay82 I won’t deny there are some that hate their job. However calling in straight with an attitude because someone else didn’t speak to you right isn’t fair the the person that you speak with next. I deal with this all the time I do have a passion for my job, I get told well the person before you didn’t seem to care why should I think you will then proceed with I want it done now. I do my best to turn that around. Also there are some people that have a entitlement attitude and think we can break policy so it’s a plethora of things I agree it goes both ways yes.
Be polite but be firm. If they try to comprise with you when you know they're in the wrong, don't cave. I just recently had to call Amazon after receiving a damaged product AND a product that was the wrong style. I had to keep asking and stay on hold five or six times to get refunded. Then had to call AGAIN later when they tried to charge my account. Amazon is ridiculous
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@@Buffering_Brain th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
When you "speak with your manager"...but ya don't. 😂
Waiting for somebody in the comments to say “I work at a call center and this is accurate”
I work at a call center and this is accurate
This is accurate AF
love this channel but i also watch Seven Hunnid on TH-cam alot cuhh …
I know someone and I'm gonna tell her to watch this right now from her stories I know this is facts lol
Yup I am thanos and this is actually accurate
That put on hold holla at the coworker like "I'm gone hang up" was on point.
I work with Amazon this is 100% accurate
@Shamohhh no
@@professorsuge 💀💀
@@Christopheofficial1854 💀💀💀💀💀💀
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Some customers are so patient, some customers are so understanding, some are so courteous and then there are some who are so obnoxious, some are so rude, some that make you want to reach through the phone. 🤣🤣🤣
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Yes. Some customers are naturally difficult.
QA: " don't ever say your sorry as that implies you made a mistake."
🤣
Oddly enough. My co-workers would apologize then get cussed out and disrespected by clients...then apologize some more. Meanwhile that never really happened to me and I rarely ever apologized unless I personally felt it was necessary. My co-workers would be apologizing and calling them sir and ma'am. Then they'd get off the phone all upset and vent to the rest of us. I thought for the longest time they were just being overly dramatic and exaggerating... until I eavesdropped into my supervisors call and she was getting chewed tf out by a client.
As an employee you can't be too nice to some folks because they will see it as a weakness and walk all over you. Especially because they know as an employee you'll have to hold your tongue to keep your job.
@@JRenee141 I was super nice when I worked at a call center, but I didn’t apologize. Those types will talk over a customer to apologize. I just let the customer rant for a while and looked through their account. When they ran out of steam I’d come back and say, “It sounds like [problem]. That’s frustrating!I’ve checked [problem area] and can tell you [reason]. What I can do is [solution].” That worked for most people. I never had calls escalated to supes or got cussed out.
This phrase triggers for reals lol
This is so accurate it hurts.
Get out while you can call center legends.
Its so much better after you do
I did customer service. Mondays were the worst. Calls in queue ALL day. Sometimes I’d just hang up on them. Then I’d hear another coworker with that same customer. Can’t deal with people like that anymore.
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It's your job to deal with those people just do your fuckin job now your coworker has to deal w them because you're lazy smdh you need to find a new line of work cuz ya ain't cut out for it
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@@Boundyy th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
If you can survive a call center job, you can survive an apocalypse
Bro this was me a year and a half ago, this would piss me off so much, especially when you're either about to clock out within a minute and a call occurs, or you're the only one available and everyone else is either taking other calls or doing whatever.
"Sit yo ass down" dead asf
You also know if her phone service doesn't get fixed like she wants, she is gonna take her frustrations out on those kids in the background. Lmao
This is exactly how Sprint's customer's act. I was a Supervisor at a Sprint.Call Center a long time ago the Customers were hood the place was hood. It was one big mess, if made it pass training you basically would end up a Supervisor because turnover was so high.
I had one lady tell me she would come and find me if I didn’t connect her service again 🤣🤣
😂😂
omg
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"I got mouths to feed, I got mouths to feee" LOL and the verbal and physical abuse in the background is classic!
"Ma'am, do you mind if I put you on a brief hold just one second" 😭
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I hated working at a call center. Try answering to a bunch of drunks with a breathalyzer in their car for DUI convictions and all of them “haven’t been drinking” the only way to tolerate them is to hang up
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What am I the mixtape reviewer of TH-cam now? 😂
@@growgreen7426 guess so fam, congratulations 🤣
If y'all see spam in man's channel, report it
I work at Iqor and that “SIT YO ASS DOWN” is the funniest, most relatable shit ever. And the getting mad at you for shit they done 💀
I worked iqor too.I was so happy when I resigned. Those customers on my campaign were awful..
i worked at the nintendo call center for 2 weeks before having a mental breakdown and quitting and this video activated my fight or flight response
This is the realist depiction of call/help desk. Especially with the mute then talk shii about them, an hope back on all kool😅
When I worked in one of these I just pretended to be happy in a really sarcastic way. It made the day easier lol
I had three levels. One was the professional voice,willing to help. 2 was the level you described and 3? Aye we both gon fight I guess
@@TheRav3n 😂😂😂😂
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@@quietone3816 different personalities 🤣🤣🤣 Lord help us
Too real! Yooo you're giving me flashbacks. I only survived being a customer service rep when my policy became if you act up, I'm hanging up.
ADDITION
2nd Call of the day: "what took you so long? WHY didn't you pick up? why do I HAVE to wait?"
My dad has worked at a call center for 23 years, and this is incredibly accurate, according to him
Your Dad is one tough S.O.B
This gives me slight anxiety for when I clock in tomorrow morning 😂😰
Me too 😭😭😭
Never worked at a call center but my sis does and this is accurate. The person is either dumb or the company did some stupid shit but either way the caller is going to let off all that anger on customer service and their kids
looked up these videos after I hung up from a call and saw my supervisor doing push ups....oh yea and anyone who does not work in a call center this video is spot on.
As a sr manager of a call center, I love our employees bc of what they endure every day. I make sure it’s not a thankless job and that they know they actually make a huge difference!
Being able to sum up personalities. This is very helpful for individuals that go through mental/scenarios issues. Being able to see how not to act. Comedy is not always a bad thing
Lmao she like “I got mouths to feed.” But then she like “I got all damn day until y’all fix this, I ain’t going nowhere.” Aight who feeding them mouths since you running yours on the phone?! 😂😂
You're good. When I place people like that on hold I scream at the top of my lungs, "YOU'RE TALKING TOO F*CKIN MUCH! SHUT THA F*CK UP!" Then keep them on hold for 5 minutes while I walk around then use the restroom so I can get myself together. I ain't got time for that sh*t. Hold = Time Out for the customer and I can take a mental breather because those calls come back to back without even 5 seconds in between to keep from cussin customers out .
One of the worst jobs ever, been there, I felt all of that. Thank God I don't have to put up with that shit anymore.
I work in a call center, and honestly this is so accurate 😂😂
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@@djspam3667 th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
Is it hard to work at a call center ? like I like the pay but I’ve never worked at one
@@michaelramirez2001yes it is, the mental strain and constant micromanaging isn’t worth it
How many lives has this guy lived bc I been at a call center for over 2 years and this couldn’t be more accurate 😂
I bet you hate your job
@@greeneyesfromohio4103 yup
Two years? Holy shit i hope something better comes along. That job is depressing
If you're going to work call center jobs and if you can work from home (sometimes, this requires having a space in a room in the house with a door you can lock, like your bedroom), please consider going remote. You open yourself up to so many other jobs across the country and better pay. And don't be scared to apply to some places that don't post the pay, not all of them are hiding crap wages.
Twice now, that has lead me to get jobs above what I was looking for and even above the current average, which is about $15. My last job was $20/hr and the job I was just offered yesterday is salaried at $40K, but I'm negotiating to get it to $41,600, which is $20/hr as I want to at least make what I previously was. I'll negotiate for even better later down the road if I know I'm doing a great job.
Neither of these jobs listed the pay on their posting. It's better to check for: what benefits the job offers, how many people they're looking for with the role or words like "we have an extreme need to fill this role!" And they're needing 10+ people...that's likely a job with high turnover), do they provide your equipment or do you have to provide your own (I recommend always going with jobs that provide you the equipment, don't run down your home computer if you don't have to) or what requirements are being requested. These will give you an idea of if it will be a high or low paying job if the amount isn't posted. The $20/hr one informed they will pay our health benefits for employees...that's seriously not normal and while the requirements weren't anything hard to have achieved and required no degree (I don't have one), it told me this was a company that might be good and I was right. I only lost the job because the state we were contracted with didn't want to renew the contract. It was also online chat instead of over the phone, which was really awesome.
My hint for my new job was that it was a national tech company working for multiple states and it has good reviews on multiple sites from current and former employees. Also, while it's remote, I had to come in office for the interview and once I saw it was downtown in the fancy office area of my city, I knew they likely had some money, or rather, could likely pay me above standard as well and I was right. Maybe $40K-ish isn't fantastic in the bigger picture, but it's plenty for me and more than what I made before I got to that level. In 2020, after hustling my ass off at a company for teo and a half years and getting raises, I capped out at $12.75 for my position. To go from that to $20 while doing practically the same thing was eye-opening.
So, if you're going to work at a call center anyways, at least do so for decent pay. And if you can handle sales (I can't, lol), you likely can make way more than that, depending on the company.
Lmao @ the baby crying in the background
I remember those days working in collections. 🤦🏾♀️
"I got moufs to feed!!" 😩😂😂😂
And she's call right back too! And then get your coworker or you again! 🤣🤦♀️🤣
This has been all customer service jobs, in my experience. People screaming at you about issues you have no control over and didn't even know was an issue until they walked up and started screaming at you. And the crazy number of times it's because they want something but just straight up refuse to pay for it and can't comprehend why that's an issue.
"sorry bout that brief hold ma'am"
"Yeah whatever"
🤣🤣🤣
Dogs all barking in the back, kids cryin too 😂😂
1:11 that pause to complain with your colleague is so accurate. And when they say they will NOT give your information again 😩. This is giving me PTSD 🤣😱. Kyle you are the goat. I lived and worked at a call center in Portugal and this is accurate 100%.
Nothing fills me with dread more than when they say something like " i just spoke with your colleague before you" i just know its gonna be a mess, especially when you look in the system and see they called 5 minutes ago
If I still hear silence after two Sir’s or Mam’s the call is over 😂😂😂 fr
Bruuuhhhhhhhhh, I'm dead!!! As someone who worked for At&t collections for a year, this is the most accurate thing I have ever seen lmfao. Don't miss those days, that's for sure lol
"Ma'am you owe 7 thousand in back payments"
It was the caller for me 😂😂😂😂😂
When you're ironically working for Sprint right now and this shit is madddddd accurate
"Why has my rates gone up?!!!!" Anyone who has worked at Geico in Service has PTSD sweats from either that OR "I'm calling to let you all know I'm moving to Michigan" Although that last one changed (kinda) and THANK GOODNESS. Lol This was hilariously accurate! Thanks for posting.
I took a job at a call center as tech support for a software company at THE worst time of my life when I was in my 20s. I was utterly MISERABLE. But a couple months in they asked me if I wanted to be a tester. I said yes, and a couple months after that, they offered me a job as an automation developer, with an office, despite me having no programming experience. I learned on the job. (And a LOT of studying on my own time)
Now it’s 17 years later. I make 140k plus bonus, and have been working remotely for the last 10 years. I still love the job. You never know what’s going to happen
Hi, which company did you work at?
Mannnnnn listen. The accuracy of this video gave me PTSD 😂 My favorite part of this video, “Ma’am, do you mind if I put you on a brief hold?” Them holds help you gather yourself before you end up cursing someone out.
The way he goes back into his proper voice after taking her off hold. 😭😭😭😭🤣😂🤣😂
That "Maaa'am" / "Siiir" is accurate. That's the undercover woosahh bc I don't get paid enough to go there with you, and if I get as mad as you, I won't be getting paid no mo.
You posted this the day I quit my job at a call center, it was fated
The service ain't broke! YOU ARE LOL
Omg I work at a doctors office and this how the callers be when does this stop 😭
I have worked in call centers for 10 years and this EXACTLY how it is. This guy is on point!
At 1:33 I swear she was about ready to bite her whole tongue off at that point 😭
Lmaoooo 😂
@@philadelphian7814 🤣🤣🤣
th-cam.com/video/CrF1SKsYd1w/w-d-xo.html
I just screamed reading this comment 💀 😭 😂 🤣
@@BatmanPops th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
I work in customer service but thankfully it’s just setting up appointments and answering basic questions
MY FINGER USED TO HOVER OVER THAT DAMN RELEASE BUTTON!!!🤣🤣🤣🤣
Customers are literally the worst. Customers like this. I got fired from LG 6 years ago because i just couldn't stand feeling like a customer can look down on us cause they feel entitled. He said i will never buy another LG phone again. Where i replied " sir i just dont give a fuck"
That's my mentality throughout my retail job lmao
Hes acting like an LG phone is gonna solve all life's problems, give you breath and sustenance. Kmdt😒
@@2EKgn16: Well, I mean, LG stands for “Life’s Good” apparently, let that customer sue for false advertising(!)
But LG makes crap products. LG phones were okay, but some had errors.
This will be me on my last day soon
this is hella accurate but at my old job they told us if the customer start getting angry we can cut off no repercussions whatsoever😂
Boa you be giving me PTSD, im glad those days are distant memories now
🤣😂💀Gawd
Call center jobs expect you to have the patience of a saint for minimal pay. If I never had 1 I could never truly appreciate my current job, which this almost reminds me not to complain 🤣
I've never hated any job I've worked so far as I hate my current one. It's a call center. It's not even strictly inbound calls like this one where people ask for you. You also have to call and make sales for commision. I've been busting my ass for years working dead end jobs in construction, supermarkets and such and even tho I work here now for like 17 months and It's paying as well as you could considering the 3rd world shithole I am frome I have never been so miserable as I am now. With the other jobs sure it pays less, more hours but the job doesn't get to you. You come home from your shift, relax a bit maybe smoke one and you are okay. Here I come home every day at 5 30. It takes me at least an hour and a half of doing virtually nothing to sort of get my head right.
Damn bro this shit is so on point haha and I work in Corporate Customer Service.
Lmao you stay dropping Banga's Bro!!! 💯💪
Thanks fam
@@killakay th-cam.com/video/qEEG1MuGvu0/w-d-xo.html
Call center work friends hit different sharing snacks and shit talking customers on hold or mute
If you're lucky enough yall smoke together too lmaooo
Bro I got work tomorrow and this video making me want to call out lol
th-cam.com/video/CrF1SKsYd1w/w-d-xo.html
I work for a remote call center and have worked at offices, where in training or orientation theres always 3-4 dudes always trying to get a promotion since the first day just by making copies for everyone, or always trying suck up to trainers as if they were assistants 🤣🤣🤣thats an idea for another video
30 payment arrangements💀
As a person who's workin in CC, this is 1,000,000% accurate 😂 every lines. And oh man, that hold so u can rant, curse, and take a deep breathe to calm urself
Im lookn through the notes to see who the rep before me was cuz this prolly was a cold transfer!!!
😂😂😂😂
This is too accurate when I worked a call center lmaoooo. I love this
Worked at a Verizon Wireless call center for 4 years and I 100% approve of this video.
I had a really hard day at work today and I'm feeling awful about myself from my call center job. Thank you for making me laugh
The baby noise in the background is too accurate 😂😂
bro, 10 seconds into the Video U was Already the most true, believable and accurate Man that's been speaking I'm tellin Ya 😂😂😂😂🤣🤣
the yelling at the kids is spot on LOL
“I got mouths to feed!!“ well who tf told you to have all those damn kids and you can’t even afford them? Hmmm? 😂😂😂
Bro I just started working @ a call center this is 100% true😹😹😹
Haha thanks fam
You will feel dead after a couple of months, depression level increasing, gl.
@@HalalJoker but then you rise up and you will overcome this evil in Jesus name👏🏾
@@PrincessAfrica3 I love this. gotta rebuke the negativity
@@HalalJoker True you will feel dead inside 😭
If you service 50 individuals it will always be that one
😂 LMAO! I used to work as a call center supervisor, this shit was too fucking accurate!
I laughed so hard when the customer went off..WHAT YOU MEAN??😂😂😂😂