Brilliant to produce a video that creates more questions than answers. What would it have been like to show the result to someone beforehand during production, before so many things were misrepresented.
Hello, we are so sorry if you still have lots of questions, but please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
I spoke to one of their techinician, they confirmed that, the smart meter will need to be installed after the house meter. It has to be between the house meter and Henley block if present.
I have 15 kw grid tied inverter installed at my home. It doesn't show load and grid consumption option on the app. Please guide if there's any settings issue or what I need to do? Thanks .
Thank you for your answer. If you still need more help please feel free to contact service@fox-ess.com with a detail description of your request. Have a very good day.
At 1:50 you can see how cables from distribution box is being connected to Meter bottom (INPUT). And latter at 2:22 You can see that cables to distribution box is being connected to The plug that goes to Inverter. So its very confusing. When You connect Inverter at the bottom of Meter (INPUT) than Meter counts incoming electricity from a Grid as Exported. In this case Modbus might not work correctly. So this video by it self is very confusing and does not show how to connect Metter to Inverter, it only shows how to connect wires to plugs. :(
Thank you for your answer. If you still need more help please feel free to contact service@fox-ess.com with a detail description of your request. Have a very good day.
Hello @blanchardmukanya8300 Thank you for your message. All the videos are available on our YT channel, I invite you to check I am sure you will find a video for what you need. Have a great day.
I have went from. Ac3 grid to top of meter. From bottom of meter to mcb in db. Is this correct its only giving out -20 - -40 w ? When charging it goes up to 8000w. Why is it discharging so low ?
Hello, thank you for your message. If you have still some questions, I adviced you to send an email to service@fox-ess.com with a detail description of your request (which products, series number, conditions of work...). Hope it will help. Have a nice day.
Nach Inbetriebnahme zeigt die FusionSolarApp einen Fehler: Die Batterie ist offline. Kann es sein, dass die Entfernung zum SmartMeter zu groß ist und daher eine Fehleranzeige kommt? After commissioning, the FusionSolarApp shows an error: The battery is offline. Can it be that the distance to the SmartMeter is too large and therefore an error display comes?
Die Datenverkabelung ist nur bis 100 Meter zuverlässig. Größere Strecken müssen per Glasfaser verkabelt werden und dann an beiden Enden einen Umsetzer installieren, der das Lichtsignal wieder in Stromsignale (RJ45-Stecker) umwandelt.
Thank you for your answer. If you still need more help please feel free to contact service@fox-ess.com with a detail description of your request. Have a very good day.
Hi Sir, YES, we provide Meter+CT solutions; basically we only support the meter or CT authorized by FOX-ESS, we don't recommend the third-party meter/CT.
Hello, thank you for your message. If you have still some questions, I adviced you to send an email to service@fox-ess.com with a detail description of your request (which products, series number, conditions of work...). Hope it will help. Have a nice day.
Hello and thank you for your message. Please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
@@foxess5669 In the manual from the inverter H3-10.0E ist mention on page 23 you should take the PIN connection for RS485 - 1 for 485A and 2 for 485B in the video you say PIN connection 4 and 3 - so what is correct now ???????
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Brilliant to produce a video that creates more questions than answers. What would it have been like to show the result to someone beforehand during production, before so many things were misrepresented.
Hello, we are so sorry if you still have lots of questions, but please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
I spoke to one of their techinician, they confirmed that, the smart meter will need to be installed after the house meter. It has to be between the house meter and Henley block if present.
yep the location is correct.
I have 15 kw grid tied inverter installed at my home. It doesn't show load and grid consumption option on the app. Please guide if there's any settings issue or what I need to do? Thanks .
The AC plug has screw clamps and you have tighten the flexible wires without ferrules. Do you think this is professional work?
Thank you for your answer. If you still need more help please feel free to contact service@fox-ess.com with a detail description of your request. Have a very good day.
At 1:50 you can see how cables from distribution box is being connected to Meter bottom (INPUT). And latter at 2:22 You can see that cables to distribution box is being connected to The plug that goes to Inverter. So its very confusing. When You connect Inverter at the bottom of Meter (INPUT) than Meter counts incoming electricity from a Grid as Exported. In this case Modbus might not work correctly. So this video by it self is very confusing and does not show how to connect Metter to Inverter, it only shows how to connect wires to plugs. :(
Agree
Hi Martins, we got you and will soon make some progress regarding the meter wiring.
Which side of the Smartmeter is connected to the converter? 1-4-7-or 3-6-9?
Thank you for your answer. If you still need more help please feel free to contact service@fox-ess.com with a detail description of your request. Have a very good day.
Hi Brother do u have a video that shows how to wire the 30 kw inverter 3phase
Hello @blanchardmukanya8300 Thank you for your message. All the videos are available on our YT channel, I invite you to check I am sure you will find a video for what you need. Have a great day.
I have went from. Ac3 grid to top of meter. From bottom of meter to mcb in db. Is this correct its only giving out -20 - -40 w ? When charging it goes up to 8000w. Why is it discharging so low ?
Hi Christopher, thanks for choosing Fox. May I have your email address, I will arrange our technical engineer to contact you shortly.
Instead of this meter csn i just use 3 ct's ? If so how do i wire the plug up ?
Hello, thank you for your message. If you have still some questions, I adviced you to send an email to service@fox-ess.com with a detail description of your request (which products, series number, conditions of work...). Hope it will help. Have a nice day.
Nach Inbetriebnahme zeigt die FusionSolarApp einen Fehler: Die Batterie ist offline. Kann es sein, dass die Entfernung zum SmartMeter zu groß ist und daher eine Fehleranzeige kommt?
After commissioning, the FusionSolarApp shows an error: The battery is offline. Can it be that the distance to the SmartMeter is too large and therefore an error display comes?
Die Datenverkabelung ist nur bis 100 Meter zuverlässig. Größere Strecken müssen per Glasfaser verkabelt werden und dann an beiden Enden einen Umsetzer installieren, der das Lichtsignal wieder in Stromsignale (RJ45-Stecker) umwandelt.
Thank you for your answer. If you still need more help please feel free to contact service@fox-ess.com with a detail description of your request. Have a very good day.
Do you have any meter Indirect connection through /5A ratio current transformers?
I have a question, is the Fox T20 compatible with indirect meter measurement?
Hi Sir, YES, we provide Meter+CT solutions; basically we only support the meter or CT authorized by FOX-ESS, we don't recommend the third-party meter/CT.
YES again, T20 is compatible with the indirect meter measurement.
@@foxess5669 Can I have two inverters with zero export using this meter?
can we modi with wlan?
Hello, thank you for your message. If you have still some questions, I adviced you to send an email to service@fox-ess.com with a detail description of your request (which products, series number, conditions of work...). Hope it will help. Have a nice day.
ok
I hope you have all the answers of your questions. Have a very good day.
نريد طريقة البرمجة
Hello and thank you for your message. Please feel free to send a message to service@fox-ess.com with a detail description of your request. Have a very good day.
Was für ein Schwachsinn, alles falsch was hier gemachte wird. Bitte nicht nachmachen!
Dear Sir, could you please describe more clearly about the 'mistake'?
@@foxess5669 In the manual from the inverter H3-10.0E ist mention on page 23 you should take the PIN connection for RS485 - 1 for 485A and 2 for 485B in the video you say PIN connection 4 and 3 - so what is correct now ???????