Thanks for the video. I have stayed there couple times but overtime it is not properly maintained. The area you stayed is the first section built for the hotel and was nice maybe 10 years ago. From your balcony the rooms on the far right are newer. Pretty much the same layout with slightly different finishes inside. The newest addition is the adult only which I never stayed because I go with my family. The food is no longer good (my opinion). There are some formerly staffs though. Not sure if I would go back. Even the nightly entertainment is not as good as years ago. The landscape and scenery is breathtaking though.
We feel the same way regarding going back. We had our little one with us so the luxury side wasn’t an option for us either. Maybe in a few years we can revisit if they continue with the renovations etc.
the luxury side is not run down , one because it do not have kids. All your top shelf drinks included also. why would anyone without kids stay on the Grand side?
Thank you for watching and commenting. That's the major difference right there. You stayed over by the luxury side. It is a night and day difference. We did a tour of the luxury side when they were trying to sell us timeshare and the rooms are much clear and nicer.
@@dinextadventure we planned on checking out the grounds of the grand side this time around since we didn't last time. ie:restaurants. Anything specific we should look at?
Stayed in Bahia Principe grand tulum in Tulum Mexico in September 2021, had ocean view going to Bahia Principe grand Jamaica in Aug 2022 & I chose Seaview I realized that the Seaview is way better than ocean views.
well if you stay in the Grand , you get what you payoff as that side allow kids. if you want a nice stay you have to pay the few more hundred to stay away from the kids.
this guy went cheap then complaining. Boss man you got what you paid for.. See people have to spend the few more dollars for comfort, guess what you get to enjoy the amenities on both luxury and grande. all liquors are included and gratuity .
Thank you for your video did you have a good time in the grand side ... im stop there in May but wondering if should go luxury..is the grand still a 5 star ..cheers
That sofa cushion is disgusting though, it CAN be rectified. I guess cleaning staff don't care, in which case, there needs to be a shake up. Even if it has been reported, and response is in the pipeline, the room shouldn't be occupied until it's done.
5 star property potential but between dated furniture and issues with repairs . An example is running toilets in several rooms locks that breakdown again in too many rooms . The fact you might have ask more than once to fix these problems is frustrating. Generally the staff try hard, but even here there needs to better training. I asked for a cup of coffee in the buffet and was told by a young man that it would take 5 to 10 minutes to get the coffee.I never got the cup.
Thank you so much for watching and providing such details. Yes. We can totally relate. Property can be so amazing but all those things you listed are a huge turn off.
Well guys, been there last week and I was truly disappointed, everything was bad, not only that , someone stole my nieces credit card and they tried to spend $3000 on it but the credit card company called her to verify the purchase and that’s how she knew,the pool was nice the food was not, the curtains were dirty we had to walk around with our passports and money because we were afraid of losing them, the safe didn’t work and I could say much more don’t go there, you could find nicer hotels to go to, awful, awful food
Wow! Wow! Wow! I am so, so sorry that it didn't turn out to be a great time for you. It's quite sad because the place has so much potential. Thank you for coming back here to give us a follow-up. You are appreciated.
No. Lol. Why would you think that? We are just a family that travels a lot. We visit hotels all over the world and decided to start doing some tours and reviews. Thank you for watching.
A lot of food and variety. However, it is nothing to write home about. Some items were horrible and some were just OK. Nothing really to blow you away but I promise you that there is something for everyone. You will find something you like.
Thank you for your comment and most importantly watching. We are sorry that you feel offended by our criticisms of the job you did cleaning the room. I did speak to management and they said you are usually a good worker. So, don't take it personal. We know this is below your standards. By the way, after browsing a few of our videos, you really came to the conclusion that we "don't come from anywhere"? Lol... Please remember to subscribe when watching the others. I suggest the Paris, Dubai, Greece, Italy, Cabo, and Spain ones just to see what our travels and background are all about. Good luck and happy hating!
@@elohimchild1821 We did a tour of the luxury side as well and it was a little better. To some people that is considered fairly new and vice versa to others. Both opinions valued. Thanks for stopping by our channel. 🤗
Thanks for stopping by. I believe you may be referring to our other video with the pros and cons. If so, we mentioned both positives and negatives. We had no intention to go looking for faults. There were lots of positives but because we saw so many things that needed improvement, we decided to make that video.
We are so sorry that you had a horrible experience. We did do a small tour of the luxury side and the only difference we saw with the rooms was the color scheme. Otherwise, they are the same and not worth it. Nevertheless, thank you for watching.
Good day. We booked on Expedia. You can try compare pricing on the hotel’s website as well. It really depends on the time of year you book, how far in advance and the type of room you select. I’d suggest just going online and enter the dates you want to travel and see what works out cheaper. We have more videos on the property. You can watch the complete tour and there is one on the pros and cons regarding our experience. Please don’t forget to subscribe as well. Thanks for stopping by.
Thanks for the video. I have stayed there couple times but overtime it is not properly maintained. The area you stayed is the first section built for the hotel and was nice maybe 10 years ago. From your balcony the rooms on the far right are newer. Pretty much the same layout with slightly different finishes inside. The newest addition is the adult only which I never stayed because I go with my family. The food is no longer good (my opinion). There are some formerly staffs though. Not sure if I would go back. Even the nightly entertainment is not as good as years ago. The landscape and scenery is breathtaking though.
We feel the same way regarding going back. We had our little one with us so the luxury side wasn’t an option for us either. Maybe in a few years we can revisit if they continue with the renovations etc.
the luxury side is not run down , one because it do not have kids. All your top shelf drinks included also. why would anyone without kids stay on the Grand side?
Interesting. We were there in January. Luxury side. Ocean view room and everything was pristine. Loved it so much that we're heading back in 9 days.
Thank you for watching and commenting. That's the major difference right there. You stayed over by the luxury side. It is a night and day difference. We did a tour of the luxury side when they were trying to sell us timeshare and the rooms are much clear and nicer.
@@dinextadventure we planned on checking out the grounds of the grand side this time around since we didn't last time. ie:restaurants. Anything specific we should look at?
I just enjoy watching your vloging ,you are funny and your video are not boring very interested to watch keep doing good in your neighborhood
Your kind words are touching. Thanks
Stayed in Bahia Principe grand tulum in Tulum Mexico in September 2021, had ocean view going to Bahia Principe grand Jamaica in Aug 2022 & I chose Seaview I realized that the Seaview is way better than ocean views.
I hope you have a wonderful time. Please also check out our pros and cons video. Thanks so much for watchingf.
well if you stay in the Grand , you get what you payoff as that side allow kids. if you want a nice stay you have to pay the few more hundred to stay away from the kids.
That room is not my standard. Can you imagine if we Janaicans owned this. The rooms would be prestine. You did a great job showing us. Thanks again.
Thank you so much for watching.
this guy went cheap then complaining. Boss man you got what you paid for.. See people have to spend the few more dollars for comfort, guess what you get to enjoy the amenities on both luxury and grande. all liquors are included and gratuity .
Thank you for your video did you have a good time in the grand side ... im stop there in May but wondering if should go luxury..is the grand still a 5 star ..cheers
Will be posting a video later this week with pros and cons. Stay tuned.
Thank you for the great video!
Thanks for watching.
WATA is the name of the bottling company. I assume they spelled/name it after how they pronounce water in patois.
Yes. That is correct. Us Jamaicans say ‘wata’.
That sofa cushion is disgusting though, it CAN be rectified. I guess cleaning staff don't care, in which case, there needs to be a shake up. Even if it has been reported, and response is in the pipeline, the room shouldn't be occupied until it's done.
My thoughts exactly, Steven. There is no excuse for that. I reported the things. That's the most I could do.
I agree
When is the next video going to be uploaded?
Posting later this week. Please stay tuned.
5 star property potential but between dated furniture and issues with repairs . An example is running toilets in several rooms locks that breakdown again in too many rooms . The fact you might have ask more than once to fix these problems is frustrating.
Generally the staff try hard, but even here there needs to better training.
I asked for a cup of coffee in the buffet and was told by a young man that it would take 5 to 10 minutes to get the coffee.I never got the cup.
Thank you so much for watching and providing such details. Yes. We can totally relate. Property can be so amazing but all those things you listed are a huge turn off.
Well guys, been there last week and I was truly disappointed, everything was bad, not only that , someone stole my nieces credit card and they tried to spend $3000 on it but the credit card company called her to verify the purchase and that’s how she knew,the pool was nice the food was not, the curtains were dirty we had to walk around with our passports and money because we were afraid of losing them, the safe didn’t work and I could say much more don’t go there, you could find nicer hotels to go to, awful, awful food
Wow! Wow! Wow! I am so, so sorry that it didn't turn out to be a great time for you. It's quite sad because the place has so much potential. Thank you for coming back here to give us a follow-up. You are appreciated.
Awful hotel, dirty and shoddy. We were in the luxury, it was rubbish
Do you work at the Rui?
No. Lol. Why would you think that? We are just a family that travels a lot. We visit hotels all over the world and decided to start doing some tours and reviews. Thank you for watching.
How was the food here?
A lot of food and variety. However, it is nothing to write home about. Some items were horrible and some were just OK. Nothing really to blow you away but I promise you that there is something for everyone. You will find something you like.
They need to do much better with the room
I agree. The property is too gorgeous to have such horrible rooms.
You were just out to malign the room. I can imagine where you live. It's people like you who don't come from anyhwere
Thank you for your comment and most importantly watching. We are sorry that you feel offended by our criticisms of the job you did cleaning the room. I did speak to management and they said you are usually a good worker. So, don't take it personal. We know this is below your standards. By the way, after browsing a few of our videos, you really came to the conclusion that we "don't come from anywhere"? Lol... Please remember to subscribe when watching the others. I suggest the Paris, Dubai, Greece, Italy, Cabo, and Spain ones just to see what our travels and background are all about. Good luck and happy hating!
@@dinextadventure hahaha
@@dinextadventure😂this response is fabulous!
I’m not impressed with the room..disappointing especially the bathroom for a fairly new hotel..
Yeah. Many people feel the same about the rooms.
It's not fearly new guys it 15yearold
@@dinextadventure the luxury side is way better
@@elohimchild1821 We did a tour of the luxury side as well and it was a little better. To some people that is considered fairly new and vice versa to others. Both opinions valued. Thanks for stopping by our channel. 🤗
Too much duttyness......."Me Ah Tan Ah Me Yard"...✍🏿
Maybe you will have a better experience 😩. Thanks for stopping by. Please don’t forget to subscribe.
For a person who is from Jamaica u found a lot of fault with this place
Thanks for stopping by. I believe you may be referring to our other video with the pros and cons. If so, we mentioned both positives and negatives. We had no intention to go looking for faults. There were lots of positives but because we saw so many things that needed improvement, we decided to make that video.
Dirty hotel, we were in the luxury , it was awful
We are so sorry that you had a horrible experience. We did do a small tour of the luxury side and the only difference we saw with the rooms was the color scheme. Otherwise, they are the same and not worth it. Nevertheless, thank you for watching.
Terrible video!
Thank you ;)
Good Day. 🌤 What's the price for 3 days and i would appreciate if you tell me about your experience. Thank you. 😊
Good day. We booked on Expedia. You can try compare pricing on the hotel’s website as well. It really depends on the time of year you book, how far in advance and the type of room you select. I’d suggest just going online and enter the dates you want to travel and see what works out cheaper. We have more videos on the property. You can watch the complete tour and there is one on the pros and cons regarding our experience. Please don’t forget to subscribe as well. Thanks for stopping by.
I may be late but I think the price is 29000 dependent on single or couple or you bring a child