Britt Knee I had no idea how difficult it was for people to take this case off hahaha. I think what happened is they redesigned the case slightly after the first shipment of these because mine is definitely not as hard to take off as other people’s
I had my iphone 11 pro for not even a week before it drops on the floor breaks the rear glass at 2ft strong glass they said durable they said well glass is glass and glass fucking breaks lol at this point my phone got water damage Due to the missing glass on my iphone and it's dead glad I got my insurance to cover it o2 insurance claim was a pain in the ass but finally but I haveto wait for stock to come in and wait for a delivery quota
We just purchased these cases today. Not excited that they might turn yellow. However, nice that Otterbox replaced for you. We compared the Symmetry clear with the Tech 21 clear, and the Otterbox quality was MUCH better, in our opinion. Thanks for the heads up about scratches. Just posted a video about entering the 21st century with our first iphones (XR). We were major hold outs, but glad we took the leap.
I love the clear Symmetry, even though it can turn yellow they always replace it free with no questions asked and the case protects the phone quite well!!!
Same thing that happened to me and isn't been a full 2 months? I bought the Speck Stay Clear instead and most of it did 't yellow (I say most because i noticed the only parts of it that yellows are the buttons on the side)
lmao bruh, do you use the thing to block the wind when you light a smoke? maybe they've finally fixed the yellowing problem on the newer ones cuz I've never seen one that yellow before. I just ordered a replacement through their warranty and they didn't have the black one so I'm getting the clear one. I hope this doesn't happen to me.
It’s funny you’re case turned yellow, when I first purchased this case (before watching this video lol) the pretty girl at Best Buy told me that the symmetry is one of the only cases that doesn’t yellow and 3 months later she was right! I’m guessing it’s hit or miss when it comes down to it
Carlos Hernandez sorry to hear that Carlos! If it gets as bad as mine to the point where you really can’t stand it anymore, do not hesitate to call Otterbox. Their customer service is actually amazing.
It only took about a week for me and like I said, I keep my cases and phone in great condition. It seems to be the case for most people. There's a reason Otterbox sent me a new case for free immediately.
I love/hate this case. How long did you have it? I apologize if you already said that. I have had it for a month. Thank goodness it hasn’t yellowed for me yet. However, the top button is falling off, and the camera isn’t protected on my 11.. But I love how protective it is! Edit: I posted this comment 6 months ago, had the case and the phone for 7 months and this case is a piece of crap. I will say at the time since I JUST got the phone I was super overdramatic about the camera. It doesn’t bother me anymore but I was super protective with my 11 when I got it. However, the case is not even yellow, it’s literally brown. It looks like I have had it for three years. They advertised it as a “scratch resistant case” when this case is more scratched up then any other case I have owned. The only good thing about this case is the protection and it’s clear so it can show my yellow phone, which keeps me from using my other cases. Other than that, this case is a piece of crap, do not buy it! If you need an otter box and you have a white or black iphone look into another otter box version, and if you have a colored iphone look into another clear case
k fine, I'll be your savior I guess. The easiest way to take it off is to lay it on the face and then with two hands, put your fingers on the lip and use your thumb to push on the camera and push the phone out. it's actually really easy and won't ruin your precious iPhone x. You're welcome. I've done it plenty of times cuz I too am picky when it comes to phone cases.
I mean every case gets dirty, and I’ve had one, it only took about 4 months till it yellowed but I mean what do you expect if it goes in your pocket and you leave it around places. You know what I mean ? Even my defender gets dirty 🤷🏽♂️
Eduardo Diaz I have two Spigen clear cases that have also gotten dirty. Getting dirty over time is not a problem for me. I take issue with a case looking like you literally found it in a sewer after only owning it for two days. That’s something that never should have gotten shipped and otterbox agreed with me
It’s a wonderfully protective case! Such a shame that it yellows over time! In my opinion, if they’d improve upon this, this would be a perfect case!
Thank you sooooo much I’ve been trying for months
glad I could help!
Starts taking case off at: 3:50
Britt Knee I had no idea how difficult it was for people to take this case off hahaha. I think what happened is they redesigned the case slightly after the first shipment of these because mine is definitely not as hard to take off as other people’s
Mine is very easy to remove coz the top is only rubber
Thank you!!! You're a life saver, couldn't take it for weeks, I was afraid of breaking my phone
Sadi Mustafa has urs turn if so how long did it turn
I had my iphone 11 pro for not even a week before it drops on the floor breaks the rear glass at 2ft strong glass they said durable they said well glass is glass and glass fucking breaks lol at this point my phone got water damage Due to the missing glass on my iphone and it's dead glad I got my insurance to cover it o2 insurance claim was a pain in the ass but finally but I haveto wait for stock to come in and wait for a delivery quota
Thank you for sharing how to take off the case . But still this case is hard to take off.
We just purchased these cases today. Not excited that they might turn yellow. However, nice that Otterbox replaced for you. We compared the Symmetry clear with the Tech 21 clear, and the Otterbox quality was MUCH better, in our opinion. Thanks for the heads up about scratches. Just posted a video about entering the 21st century with our first iphones (XR). We were major hold outs, but glad we took the leap.
I love the clear Symmetry, even though it can turn yellow they always replace it free with no questions asked and the case protects the phone quite well!!!
How long did u have urs before it turn if it did
Kristin Smith about 4 weeks
Same thing that happened to me and isn't been a full 2 months? I bought the Speck Stay Clear instead and most of it did 't yellow (I say most because i noticed the only parts of it that yellows are the buttons on the side)
lmao bruh, do you use the thing to block the wind when you light a smoke? maybe they've finally fixed the yellowing problem on the newer ones cuz I've never seen one that yellow before. I just ordered a replacement through their warranty and they didn't have the black one so I'm getting the clear one. I hope this doesn't happen to me.
It’s funny you’re case turned yellow, when I first purchased this case (before watching this video lol) the pretty girl at Best Buy told me that the symmetry is one of the only cases that doesn’t yellow and 3 months later she was right! I’m guessing it’s hit or miss when it comes down to it
Carlos Hernandez I’m glad yours didn’t! It’s a solid case minus the yellowing. Maybe I got a bad batch.
Case Closed literally 3 weeks ago after commenting my case is finally turning yellow!!😆
Carlos Hernandez sorry to hear that Carlos! If it gets as bad as mine to the point where you really can’t stand it anymore, do not hesitate to call Otterbox. Their customer service is actually amazing.
Case Closed I’ll give them a call thanks!! Now the hard part, trying to take off the case lol
Carlos Hernandez I’d honestly go with Spigen next. They have a clear case with corners that stick out a bit for extra protection. Best of luck!
how long were you using the case before it got this yellow?
It only took about a week for me and like I said, I keep my cases and phone in great condition. It seems to be the case for most people. There's a reason Otterbox sent me a new case for free immediately.
I've learned that this is much harder when you have acrylics on. help
Emily Sabbadini :( I’m sorry. I would honestly recommend trying to get a refund for the commuter. They did it for me.
Case Closed i got it off now ! thank you anyways
i can’t t get it off my fucking phone😤
I love/hate this case. How long did you have it? I apologize if you already said that. I have had it for a month. Thank goodness it hasn’t yellowed for me yet. However, the top button is falling off, and the camera isn’t protected on my 11.. But I love how protective it is! Edit: I posted this comment 6 months ago, had the case and the phone for 7 months and this case is a piece of crap. I will say at the time since I JUST got the phone I was super overdramatic about the camera. It doesn’t bother me anymore but I was super protective with my 11 when I got it. However, the case is not even yellow, it’s literally brown. It looks like I have had it for three years. They advertised it as a “scratch resistant case” when this case is more scratched up then any other case I have owned. The only good thing about this case is the protection and it’s clear so it can show my yellow phone, which keeps me from using my other cases. Other than that, this case is a piece of crap, do not buy it! If you need an otter box and you have a white or black iphone look into another otter box version, and if you have a colored iphone look into another clear case
How long does it take to turn yellow? and only the edges turn yellow or also the whole back? :'(
k fine, I'll be your savior I guess. The easiest way to take it off is to lay it on the face and then with two hands, put your fingers on the lip and use your thumb to push on the camera and push the phone out. it's actually really easy and won't ruin your precious iPhone x. You're welcome. I've done it plenty of times cuz I too am picky when it comes to phone cases.
OMG THANK YOU SO MUCH
I still can’t get this case off my phone! 😭😭😭
Is this X or XS
I have that one and tech 21 and both good cases i dont care about yellowing its important is my iphone xs is flawless
How do we remove the yellow
You can’t
I have this case and mine looks piss green
Mine is dark yellow now. It looks gross
Will the phone snap in half if I take it out?
arivanah__ I would sure hope not but try not to be too aggressive when taking it off.
i bent my brothers iPhone 6 Plus trying to get His off ha ha
i have the glitter case it’s like pink and blue and purple
Julissa hernandez I think we have the same case then lol
ahahhaha
Is your case yellowing??
Roshan Pradhan yes mine is
Same
I mean every case gets dirty, and I’ve had one, it only took about 4 months till it yellowed but I mean what do you expect if it goes in your pocket and you leave it around places. You know what I mean ? Even my defender gets dirty 🤷🏽♂️
Eduardo Diaz I have two Spigen clear cases that have also gotten dirty. Getting dirty over time is not a problem for me. I take issue with a case looking like you literally found it in a sewer after only owning it for two days. That’s something that never should have gotten shipped and otterbox agreed with me
Can’t recommend case lmao he must work at a strore if he doesn’t need a case like this