How to Contact Facebook Ads Support | Updated for 2024

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  • เผยแพร่เมื่อ 6 ธ.ค. 2024

ความคิดเห็น • 64

  • @LukeMead
    @LukeMead  2 ปีที่แล้ว

    So it looks like you only get this option, when you have an outstanding issue on your Facebook Ad account.
    I wrote a tutorial here.
    www.ipmmedia.net/blog/contact-facebook-ads-support

    • @jamalaggoun1404
      @jamalaggoun1404 2 ปีที่แล้ว

      The "contact support team" button isn't even here anymore.

  • @tazzmaniac83
    @tazzmaniac83 2 ปีที่แล้ว +9

    There's no option at all for this any longer. You only get a button that says "Go To Account Quality". Where we started, so instead of getting any help from Meta/Facebook, we're stuck in a dreaded loop, with no ability to resolve any issues. Wow, sucks that gone are the days when you could just pick up the phone and talk to someone to fix issues.

  • @timothypintar9133
    @timothypintar9133 2 ปีที่แล้ว +17

    It's been a month and they've already changed this. Holy smokes....it's getting harder and harder to speak with a human. To be fair, FB ad support is hardly human in the first place and fairly incompetent especially when building anything dynamic.

    • @LukeMead
      @LukeMead  2 ปีที่แล้ว +4

      Facebook do like to make it bloody hard. It grinds my gears too

  • @BrainzIOW
    @BrainzIOW ปีที่แล้ว +3

    It's crazy that you can't get any support from Facebook. A few months ago somebody managed to create an ad using my account which resulted in charges of just over £4 before I noticed. I immediately removed my payment details, then informed FB. They have done nothing to resolve the problem and now I can't get into my account as it's disabled due to non payment of the outstanding money. I just can't get hold of anyone at Facebook to resolve for me. SOOOOoooooo frustrating :( Anyone got any ideas please?

  • @jservitus8275
    @jservitus8275 2 ปีที่แล้ว +1

    is there an update to this because I don't see the option for help in the interface where you say it should be.

  • @leapintobookkeeping
    @leapintobookkeeping 2 ปีที่แล้ว +1

    I don't have the contact button. My account was suspended two years ago after only trying 2 ads. Going in a different direction with my business and need to get reinstated. I have no idea what to do.

  • @annikaskoogha5360
    @annikaskoogha5360 2 ปีที่แล้ว +1

    It is not updated. It's 9th May and I don't get Contact Support Team button, Facebook has removed it or hidden it again... (sigh)

  • @sambrumpton3773
    @sambrumpton3773 ปีที่แล้ว

    Hi Luke, i have made a drop shipping buissness and as i started with ads, facebook banned my profile, doesnt seem like i can do anything to solve it, i cant contact meta as it wont work! Any help appreciated

  • @Abdelkaderdesign
    @Abdelkaderdesign 3 ปีที่แล้ว +2

    Hi bro, i dont get that '' contact support team '' button on my BM (i tried 2 BM and still not get it), is there any other method to contact them for my disabled ad account ? Thanks

    • @LukeMead
      @LukeMead  3 ปีที่แล้ว

      Hey mate, if you try going to facebook.com/support you can submit a ticket - that’s annoying there’s no support button

  • @Iamnitinpandya
    @Iamnitinpandya 2 ปีที่แล้ว

    hey bro thx for this information but I am unable to get this option in my business manager :(

    • @thomasedison9047
      @thomasedison9047 2 ปีที่แล้ว

      Dm Robeticethics he'll help you he's a professional big hacker

    • @thomasedison9047
      @thomasedison9047 2 ปีที่แล้ว

      On

    • @thomasedison9047
      @thomasedison9047 2 ปีที่แล้ว

      Facebook or Instagram

    • @thomasedison9047
      @thomasedison9047 2 ปีที่แล้ว

      He fixed mine he has 412k followers account TH-cam is not letting me to write to you in full

  • @VideoNash
    @VideoNash ปีที่แล้ว

    thanks

  • @gauravghosh3518
    @gauravghosh3518 2 ปีที่แล้ว

    Thank you so much for helping me reactive my fanpage. After 6 months i got my account back it was disabled on 19th jan 2022 and got reinstated on 22nd June 2022 , i can't even breathe rn I'm so happy. I am commenting this on every video who all helped me in getting my account back throughout. Love ❤️

  • @blastixtoys
    @blastixtoys ปีที่แล้ว

    why i dont have contact support team?

  • @Sonamdhage
    @Sonamdhage 2 ปีที่แล้ว +2

    This is no longer visible!

  • @rachellegebhardt8617
    @rachellegebhardt8617 ปีที่แล้ว

    I have gone down every rabbit hole and that link doesn’t show up only contact support over and over takes me to same crap

  • @justnewlistings
    @justnewlistings 2 ปีที่แล้ว

    doesn't work. is there a way to reach support now? this great video is out of date and does not apply anymore.

  • @jamesjdm
    @jamesjdm ปีที่แล้ว

    Why is it legal for a company that takes money for a service to refuse to have a way to contact them???
    This doesn't seem remotely okay

  • @shawnd980
    @shawnd980 2 ปีที่แล้ว +1

    Facebook overcharged me on my ads and are still charging me even after i paused the ads 2 weeks ago. Everyday there is a 25 to 35 charge and there is absolutely NO ONE you can speak to over there. There has to be laws against this shit. I will NEVER advertise with them again.

    • @camillarafi1334
      @camillarafi1334 2 ปีที่แล้ว

      Exactly same experience I have been looking for a solution since there is no one to speak to I later got a genius who knows alot about meta he helped me out

    • @camillarafi1334
      @camillarafi1334 2 ปีที่แล้ว

      DM Smart Ethics

    • @tazzmaniac83
      @tazzmaniac83 2 ปีที่แล้ว

      I hear you Shawn. My account has been totally restricted since June for no reason given. But I have never advertised with them, but I have 4 foreign campaign's listed in some gibberish I can't read or understand. I'm assuming I was hacked, but can't speak to anyone about it. I've sent the auto responder but heard nothing. BS is the least of it.

  • @meminesis
    @meminesis 3 ปีที่แล้ว +1

    It doesn't take me there man, the business manager page is different!!!

    • @LukeMead
      @LukeMead  3 ปีที่แล้ว

      Hey mate, have you tried going to facebook.com/support

    • @meminesis
      @meminesis 3 ปีที่แล้ว

      @@LukeMead OFCOURSE man!

  • @tarahforge6793
    @tarahforge6793 2 ปีที่แล้ว

    What happen if you Facebook gets hacked and you can not get in to it because they have changed everything

    • @LukeMead
      @LukeMead  2 ปีที่แล้ว

      I recommend contact Facebook Support via here
      facebook.com/help/218846068134280

  • @davidfarrow5667
    @davidfarrow5667 2 ปีที่แล้ว +3

    As others have said, the button has gone so this doesn't work. Not updated for 2022.

    • @LukeMead
      @LukeMead  2 ปีที่แล้ว

      Hey mate, I tested this 3 days ago - it still works!

    • @thomasedison9047
      @thomasedison9047 2 ปีที่แล้ว

      Dm Robeticethics he'll help you

    • @thomasedison9047
      @thomasedison9047 2 ปีที่แล้ว

      On

    • @thomasedison9047
      @thomasedison9047 2 ปีที่แล้ว

      lG

    • @ibnhalim2178
      @ibnhalim2178 2 ปีที่แล้ว

      it works bro.you need to wait untill someone joined you after bot reply

  • @jmossanen
    @jmossanen 2 ปีที่แล้ว

    But what happens when you can't login because you don't have access to your authentication code??

    • @jmossanen
      @jmossanen ปีที่แล้ว

      @Mary Wilson Yes, but your account doesn't look real.

    • @jmossanen
      @jmossanen ปีที่แล้ว

      This is a scam

  • @Moccalocca100
    @Moccalocca100 2 ปีที่แล้ว +1

    the fact that you have to look up a video on how to contact them just shows how shitty facebook became

  • @meshacolettv
    @meshacolettv 2 ปีที่แล้ว

    i dont have that button.

    • @alexanderhuettel2703
      @alexanderhuettel2703 2 ปีที่แล้ว

      Dm CENTETHICS he'll help you he's a professional big hacker He fixed mine he has 10.1k followers and 60k account crate new account and message him if you don't have any, message him 0n lG

  • @randomstuff27-p1x
    @randomstuff27-p1x 2 ปีที่แล้ว

    Thank you!

  • @JustasOmis
    @JustasOmis ปีที่แล้ว

    Facebook support call me for my ad problem its legit?

  • @Yourstrulyzenlinz
    @Yourstrulyzenlinz ปีที่แล้ว

    it's gone

  • @PercivalConstantine
    @PercivalConstantine 2 ปีที่แล้ว

    Doesn't work anymore.

  • @thomasjohns2304
    @thomasjohns2304 2 ปีที่แล้ว

    Nope, there is no button. It used to be there but not anymore. What a strange world, a multi-billion dollar company hides their support from their business customers, good night America:((

  • @diy-makingstuff6267
    @diy-makingstuff6267 2 ปีที่แล้ว

    Don't work, no support button... Facebook is just a piece of sh*t

  • @Prodelem
    @Prodelem 2 ปีที่แล้ว

    Doesnt work lol

    • @LukeMead
      @LukeMead  2 ปีที่แล้ว

      It does, why do you need support?

    • @Prodelem
      @Prodelem 2 ปีที่แล้ว +4

      @@LukeMead There is no longer a "contact support team" button. So yeah it's no longer viable.